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by my doing(not e salon), the first time around wasn't the exact result I hoped for... however it was handled Right Away, free of charge, and even with the Goodbye Orange hair neutralizer product..wich is AMAZING as well. Very pleased with the customer service and all of the products(the shampoo and conditioner is amazing as well!) Thank You!!
Robin - We’re pleased to hear that you’re enjoying the Schwarzkopf Professional GOODBYE ORANGE Neutralizing Wash! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Angelina J.
July 19, 2022
Amazing!
POSTED BY:
Angelina J.
July 19, 2022
I love this shampoo! It made my brassy dark blonde highlights nice light & bright. Works great. So easy to use. Left it in for about 15 mins! So glad I got it. I highly recommend SPGONW
9 of 10 people found this review helpful. Did you?
Angelina - We’re pleased to hear that you’re enjoying the Schwarzkopf Professional GOODBYE ORANGE Neutralizing Wash We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Gwyn K.
September 16, 2022
Dirty Blue/Green
POSTED BY:
Gwyn K.
September 16, 2022
I used this one time to get the orange red tones out of my color. Read instructions, kept on for the 3 minutes with a timer. I now have dirty blue green streaks all thru my hair. Can't wait for my perfect color kit to arrive and cover this mess up. Can't figure what I could have done wrong as I followed the instructions and eSalon instructions are always so easy.
23 of 26 people found this review helpful. Did you?
Gwyn - We're truly sorry that the Schwarzkopf Professional GOODBYE ORANGE Neutralizing Wash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
SeashorePat
March 30, 2023
Beautician Didn't know
POSTED BY:
SeashorePat
March 30, 2023
The lady who trimmed my long hair didn't even realise it was colored. God Job to You
7 of 10 people found this review helpful. Did you?
I gave it a chance but concluded that this shampoo does not do anything to better my hair. My hair felt rough while I'm working it through, there is no smoothness whatsoever and although straight, my whole hair gets tangled. It's even worse when I rinse it. I should be careful with using conditioner but I have to use a good amount and work it through to relax my hair. It's really not suitable for my hair. I'm afraid it's all gonna go to waste as I have opened a couple of bottles for travel and for the gym and I have to stop using it.
Hello Bella,
We're truly sorry that our Schwarzkopf Professional GOODBYE ORANGE Neutralizing Wash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tangi A.
May 13, 2024
Don’t use
POSTED BY:
Tangi A.
May 13, 2024
I was very excited that there was a shampoo offered to get rid of any orange tent. I did not feel like I had a lot, but thought I would try this product. It absolutely turned Some of my hair that had highlights green! I was horrified. I will never use this bottle again, nor will I order it or suggested to a friend.
Hello Tangi,
We're truly sorry that our Schwarzkopf Professional GOODBYE ORANGE Neutralizing Wash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Jainne - We’re truly sorry that our Schwarzkopf Professional GOODBYE ORANGE Neutralizing Wash did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Patty L.
April 9, 2023
Stay away
POSTED BY:
Patty L.
April 9, 2023
Turned most of my hair green
14 of 14 people found this review helpful. Did you?
Patty - We're truly sorry that our Schwarzkopf Professional GOODBYE ORANGE Neutralizing Wash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Claire M.
November 20, 2022
Oh no!
POSTED BY:
Claire M.
November 20, 2022
My hair turned green! Took three washes- one with Dawn— and two rinses with Tint Rinse to mask only most of the green!
Hello Claire - We're truly sorry that our Schwarzkopf Professional GOODBYE ORANGE Neutralizing Wash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Joan H.
October 31, 2022
Turned my light brown hair bright green
POSTED BY:
Joan H.
October 31, 2022
I left the shampoo on my hair for about 2 minutes or less before rinsing. My hair was not just slightly green but really green. I shampooed my hair with a regular shampoo twice. Still green. It took a third shampoo with Head and Shoulders to remove the green, Then, of course, it took most of the color out of my hair. I can't find how to return the product on the web page.
Joan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Rachel - We're truly sorry that our Schwarzkopf Professional GOODBYE ORANGE Neutralizing Wash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jess E.
August 25, 2022
Turned my highlights greenish blue
POSTED BY:
Jess E.
August 25, 2022
I wouldn’t use this if you have any blonde highlights unless you mix a drop in with your regular shampoo. My hair now looks like I swam in chlorine for three months straight and has green highlights. Ick.
Jess - We're truly sorry that our Schwarzkopf Professional GOODBYE ORANGE Neutralizing Wash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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