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Nazirah - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. We look forward to the next opportunity to delight you!
POSTED BY:
Darcy M.
March 15, 2022
3rd try is a charm
POSTED BY:
Darcy M.
March 15, 2022
After three different formulas this one seems to work. I've only had color in for a few days so I'll see if it lasts.
Darcy- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Vicki G.
March 13, 2022
Amazing!!!
POSTED BY:
Vicki G.
March 13, 2022
I’ve box dyed for a very long time as cannot afford to have it done at the hairdressers.
Never been happy with box dye as never comes out like it says it will. After having a disaster and a chocolate brown going a red/orange tinge, i just couldn’t deal anymore of looking like an idiot. So stumbled across esalon…. THANK GOD! the orange has nearly gone! And my hair looks like a natural chocolate brown, to match my clip in hair extensions. I am buzzing!!!
Loved the packaging and all that comes in the box. The shampoo and conditioner smells divine. Will be ordering the shampoo and conditioner on payday! Thank you so much for giving me amazing looking hair, it’s not looked this good in years!
The first order I received my color was pretty but not perfect. The second color is perfect! I have always wanted beautiful chocolate brown hair but it's always to dark or too red. Not this time thank you to my stylist you now have a life long customer.
UPDATE 2 Yrs later still loving my color and every time I make a change it's awesome!
Ellen - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
POSTED BY:
Laura M.
February 3, 2022
great
POSTED BY:
Laura M.
February 3, 2022
I love the color and it last longer then any color I have bought. I have my hair done at a shop and I have to go every 4 to 5 weeks, this product I only to use 6 to almost 7 weeks. My family even said how it doesnt fade.
Hey Laura! Thank you for the awesome review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! Happy Coloring!
POSTED BY:
Hannah C.
February 1, 2022
Perfect purple
POSTED BY:
Hannah C.
February 1, 2022
Full coverage color
Multifaceted shades in my hair looks professional
Pleasant smell
Quick processing time
Hair soft and not brittle or dry
Hannah - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Linda W.
January 29, 2022
I loved my new color!
POSTED BY:
Linda W.
January 29, 2022
At first I was intimidated to color my hair myself but as it turned out it wasn’t that hard and the color turned out beautiful!
Linda- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Margareta B.
January 27, 2022
The best quality hair colour.
POSTED BY:
Margareta B.
January 27, 2022
I have been coloring my hair for 30 years now . eSalon's hair products allow me to color my hair at home but get the look,quality and color lasting comparable to having it done at an expensive professional place.
Margareta - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
POSTED BY:
Maria L.
January 19, 2022
Gentle color
POSTED BY:
Maria L.
January 19, 2022
I think we are getting closer to a color that works. The color still lightens considerably after one wash, but we are getting there. Your stylists are easy to work with.
Hi Maria, Thank you so much for sharing your feedback with us. We are tickled to hear your loving our services and color. We look forward to the next opportunity to delight you
POSTED BY:
Brittney S.
January 17, 2022
Literally Nailed my Hair Color.... FINALLY
POSTED BY:
Brittney S.
January 17, 2022
i can't tell you how many times i've had my roots colored and how many box dye sets ive picked up hoping I would get close on my real root color.... whether its a salon or a box, its always too dark, too red, too light, too ashy, not ashy enough.... its EXACTLY my hair color!
Hi Brittney, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon!
POSTED BY:
Rachel B.
January 15, 2022
Good colour but time consuming
POSTED BY:
Rachel B.
January 15, 2022
Colour is lovely and blended really well how’ve it takes ages to do as it’s 2 colours and waiting for it to take it took me forever near enough 1.5 hours to do
Hi Taylor, We're so happy to hear that you're enjoying the Dark Blonde (Copper Golden)! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Lisa Mary B.
December 29, 2021
First hair colour
POSTED BY:
Lisa Mary B.
December 29, 2021
Beautiful colour wouldn't change it 😘 thank you looking forward to my next delivery x
My prior hair color product that I have used for over six years was recently discontinued by the manufacturer, I was born a bright copper redhead and I am now totally gray. I always loved the color of my natural hair, but I started turning gray in my very early forties, It forced me to start having it dyed back to my natural copper red. Fast forward to 2021 and suddenly copper red hair dye color goes extinct. I couldn't find it anywhere and I was in a panic! Thankfully I found eSalon! Daniellle has matched my color perfectly. Life is good again! Thank you, Danielle!
Brenda - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your custom hair color! We look forward to the next opportunity to delight you!
POSTED BY:
Cheryl D.
December 22, 2021
Color changed
POSTED BY:
Cheryl D.
December 22, 2021
Requested less brassy and better gray coverage. Just colored my hair and it was to dark from the last time. Not sure what changed? Please let me know what happened.
Thanks
Cheryl
Cheryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Talana T.
December 17, 2021
What Grey
POSTED BY:
Talana T.
December 17, 2021
It’s been a life saver since I’ve found this great color for grey hair! Compared to the few I did try, this was by far the best my hair looked, felt,& cover up I’ve used! I just wish it would still a little longer lol …!
Hello Talana! We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback!
Hey Robin! This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized hair color! We look forward to blending your next color on January 31st ( :
POSTED BY:
Rachel S.
December 13, 2021
Roots need to be more like ends.
POSTED BY:
Rachel S.
December 13, 2021
The roots need more red buy the overall color turned out beautifully.
Rachel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process.
POSTED BY:
Aqsa N.
December 2, 2021
The colour I have always wanted!
POSTED BY:
Aqsa N.
December 2, 2021
A spot-on hair colour formulated just for me - exactly the shade I wanted! It has faded a little since I dyed it, but the end result as of now is perfect.
Jennifer- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Deanna B.
November 27, 2021
Color
POSTED BY:
Deanna B.
November 27, 2021
Covers my gray and last for a few weeks. I had to quit buying it because the price has really went up.
Deanna - We’re pleased to hear that you’ve enjoyed your custom color! We truly value everything our clients’ say and we hope to continue helping you find hair perfection!
POSTED BY:
Cindy W.
November 21, 2021
The best color!!
POSTED BY:
Cindy W.
November 21, 2021
I have been coloring my hair for 35 years. Hated the smell, seemed harsh to my hair and the way the color would start fading after a month was ridiculous! And the prices in the salon just not within my budget at times. Almost 2 years ago I went and had my hair colored at the salon and just thought there had to be something better. My hair was a bit dry, not shiny or healthy looking and had thinned a lot! I saw an esalon add and thought what have I got to lose. Filled out the quiz and waited. Loved that everything I needed was in the kit including two pairs of real gloves(not the weird kind you get in a box color) and even a sticker so you can hang the instructions on the wall! The color was just perfect and the more I used it the better my hair got! My hair regained the thickness, is shiny and has body it didn’t have before! I am almost 60 so you can only imagine how thrilled I am. I recommend esalon to everyone I know. It truly has changed my life! Thank you esalon!
Cindy- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Janine B.
November 18, 2021
Beautiful color
POSTED BY:
Janine B.
November 18, 2021
My review is really a 3.7. The white is shining through everywhere on my roots. It looks so much better than it did before and the effect looks natural enough. Perhaps I had a misunderstanding of what it would do. The color is amazingly beautiful. I will be continuing to use eSalon next month.
Hi Janine, thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. Our team will adjust your formula for better gray coverage and your next order will begin processing on December 28th. We are excited to continue working with you!
POSTED BY:
Nancy W.
November 13, 2021
The best
POSTED BY:
Nancy W.
November 13, 2021
My hair never looked this healthy and love my color
Hi Nancy, We’re pleased to hear that you’re enjoying your custom Light Brown (Copper Golden)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Tammy L.
November 13, 2021
Good color with natural highlights
POSTED BY:
Tammy L.
November 13, 2021
I like the color as it looks natural with highlights. I'm still deciding whether it is not shiny because of the products I use or if the color is dulling.
Tammy- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Audretta G.
November 12, 2021
Turned out great
POSTED BY:
Audretta G.
November 12, 2021
I was a little nervous that I wouldn't get the same great results but, my to my happiness the color adjustment that you guys provided turned out great and I love my hair color.
Hi Audretta, Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom Medium Brown (Red Copper). We look forward to the next opportunity to delight you!
POSTED BY:
Jillian V.
November 10, 2021
Blonde-Love my new color
POSTED BY:
Jillian V.
November 10, 2021
I’m a blonde and have tried many drugstore brands. This is the best color I’ve ever gotten out of a salon. I loved my color after the first kit, but asked for a few adjustments to get my tone a little more neutral instead of golden/yellow and it got even better. Not sure if I’ll ever spend money at a salad again.
HI Jillian, We're so happy to hear that you're enjoying your custom Light Blonde! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Gerri H.
November 9, 2021
Must try, COVERS ALL THE GRAY!
POSTED BY:
Gerri H.
November 9, 2021
I have dyed my hair since I was about 12. I used to be able to get away with store bought dye but after I had children my hair started graying rapidly. The store bought dyes no longer worked. I then started going to the salon but it was so expensive I barley went. Then I tried this. I will never go back to the salon for a dye job again. This is SO much cheaper, more convenient and COVERS ALL THE GRAY! It was easy to set up the subscription and it’s easy to modify your delivery dates. It was easy to consult on my color. It’s easy to apply the dye. So easy, my husband did it for me for a while. The whole process is pretty easy. Definitely give this a try.
Gerri - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
Jaime - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized color! We look forward to the next opportunity to delight you!
POSTED BY:
Veronica B.
October 23, 2021
My hair looks perfect. I am impressed.
POSTED BY:
Veronica B.
October 23, 2021
I was really hoping this would work and my hair really looks awesome. I tried the dark blonde copper and it really looks super natural.
Veronica - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and smooth results! We appreciate you sharing and Happy Coloring!
POSTED BY:
Joann F.
October 22, 2021
Love my color!
POSTED BY:
Joann F.
October 22, 2021
Love the color and my hair is staying really healthy using eSalon. Only trouble is that I just received an order and was about ready to color my hair but I cannot open my color bottle so I can mix it up and apply to my hair. Hopefully when my husband comes home he can open it for me. I tried running it under hot water, pounding it with a knife and used the knife under the lid to open it but it still does not open - don't want the color to seep out.
Help!
Joann - We truly apologize that you are experiencing issues with our packaging. We have reached out to you via email to see what we can do about remedying this situation. Thank you for your feedback! Keep an eye on your inbox for more details.
Maggie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
Rena - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring!
POSTED BY:
Niamh F.
October 11, 2021
Works just as expected but I do make 1 adjustment
POSTED BY:
Niamh F.
October 11, 2021
I do love ESalon! I have some very resistant grey hair that grows fast therefore, going to the salon every 4 weeks is very expensive for me. I used to work in a hair salon so I have some experience with color application which has helped me. I do love the color match I have now but I do notice the color is quite faded after 6 weeks and gets quite brassy. Once I redo my color and do the suggested emulsify process, my color is good as new again. The kit has everything I need. I do leave my color on for 10 mins longer than the instructions. The instructions state 30 mins development time but I need 40 mins for full grey coverage. This might need to be stated on the instructions for others with resistant grey.
Niamh - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Kelly G.
October 11, 2021
Amazing
POSTED BY:
Kelly G.
October 11, 2021
So natural looking and shiny and they adjust the colour if you want it lighter or darker loving this would never go back to shop box dyes x
Mary - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
Julie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
Kelsey - We're thrilled to hear that you're enjoying your custom color! We look forward to our next opportunity to delight you!
POSTED BY:
Rachelle M.
October 8, 2021
Love it
POSTED BY:
Rachelle M.
October 8, 2021
I love it , it really is like going to the salon except you have to do it yourself ! I prefer it to box colours and sitting in a salon for hours on end !
I would recommend! !!
I had used the permanent color but after being hospitalized with Covid I began losing much of my hair. After getting control of that problem I was afraid to resume coloring. After a couple of informative consultants I’ve finally found a perfect Demi-permanent hair color that has no ammonia 😃
Cindi - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
CORINNE Y.
October 3, 2021
Perfect color
POSTED BY:
CORINNE Y.
October 3, 2021
My stylist Jessica made a great choice for me based on my photo. My initial choice was all wrong and a day after my order I woke up thinking: NOOO! But that same morning I got an email from my esalon stylist suggesting the right color and really Woah! Beautiful color that covers greys. Only problem the shipping to NZ takes a long time!!
Corinne - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Ann H.
October 2, 2021
Consistent color
POSTED BY:
Ann H.
October 2, 2021
I have become a fan of the consistency of the shipments and the color… so more scouring the stores for a color match, or spending gobs of money at the salon every month.
Ann - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
POSTED BY:
Mia S.
September 28, 2021
Perfect
POSTED BY:
Mia S.
September 28, 2021
This time all greys was covered. Thank you for the adjustment of color.
Mia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Melanie S.
September 22, 2021
Perfect
POSTED BY:
Melanie S.
September 22, 2021
This last order couldn't have got any closer to my natural hair color.
Thank you :-)
Melanie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
POSTED BY:
Carol Ann M.
September 21, 2021
custom colour set - best I've ever used
POSTED BY:
Carol Ann M.
September 21, 2021
With shop bought colours I have never been really happy. They are pretty harsh on the hair. e-salon is a blessing. My hair is left in good condition, I don't get loads of hair loss, as I have done with other well known brands, and the colour doesn't fade so fast, it definitely lasts a lot longer.
Terri - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Lyndsey P
September 11, 2021
Amazing results
POSTED BY:
Lyndsey P
September 11, 2021
Not everything you read online is true. This can't be said of esalon. Comes in a lovely personalised box. The contents is personalised to 'just me'. Easy to follow instructions, result was perfect and natural looking. Gave really good coverage. I would recommend esalon to everyone.
I found it quite a bit more work than off the self dyes. Once you've put on the first bottle of dye and waited 15mins you then put on the second bottle for 10mins. There was a lot of stuff on my hair! When it came to washing it off, I did it with my head in the bath, the chemical small was really strong. Having said all that, the end result was good coverage and my hair was very soft although a bit redder than I was expecting. As it was such a good offer, £10, I'm happy but not sure if I'd want to pay the full price, £25.95. Will see how long it takes to fade and go from there.
Teresa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Tiffany T.
September 7, 2021
Love it, but….
POSTED BY:
Tiffany T.
September 7, 2021
The colorist still hasn’t gotten it exactly right. I do love how my hair looks and feels. It’s healthier. I am AMAZED!
Tiffany - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
POSTED BY:
Jeannie F.
September 3, 2021
Best color in yrs.
POSTED BY:
Jeannie F.
September 3, 2021
Having to deal with gray roots has been hard. When I tried haircolr made for me, beautiful. No more roots lighter than the rest. My hair was soft and shiny. Thank you for the root and tips hair dye. Made just for me.
Jeannie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
POSTED BY:
Maria S.
August 29, 2021
The colour is nice
POSTED BY:
Maria S.
August 29, 2021
The colour is nice and not dark like I wanted. Also the greys are covered well.
Maria - We’re pleased to hear that you’re enjoying your custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Suzanne D.
August 21, 2021
Second time was perfect
POSTED BY:
Suzanne D.
August 21, 2021
My first color was more brown than red. But I worked with my colorist, and she nailed it the 2nd time. I love the color. I know red is a difficult color to match and keep. I do have a lot of grays but not yet salt and pepper. I've been coloring my hair red since 2010, so I'm really not sure about how many grays I do have. So I only can judge by my roots. This product does cover the grays very well. This is a little more expensive than the OTC brands you can buy in stores, but to have a quality customized color, it's so worth it.
Suzanne - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Kerrie S.
August 19, 2021
The color is perfect.
POSTED BY:
Kerrie S.
August 19, 2021
I just need permanent color due to my activity and frequency of shampooing. Thank you.
Kerrie - Thank you for the wonderful review. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
POSTED BY:
Amanda P.
August 18, 2021
I am enjoying the custom color
POSTED BY:
Amanda P.
August 18, 2021
I feel much more confident dyeing my hair with someone else giving advice on which color to use.
Amanda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
POSTED BY:
Nichola C.
August 17, 2021
Fantastic
POSTED BY:
Nichola C.
August 17, 2021
I have to say while i was putting the colour on and while it was developing i was slightly concerned as seemed very dark.
I trusted the process and so pleased i did as it is just what i wanted xx
I had been very impressed with the quality of the hair color products but the color just wasn't right for me. I explained what I was looking for to the colorist and the next shipment was perfect. I truly appreciate the quality, responsiveness and price. Thank you for a great customer experience!
Christine - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Donya S.
August 7, 2021
Color
POSTED BY:
Donya S.
August 7, 2021
It was so close to what I wanted. Great! There is a problem. I need 2 kits to do my hair
Donya - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Kim W.
August 1, 2021
Beautiful
POSTED BY:
Kim W.
August 1, 2021
Love the color didn’t turn orange with my natural red hair
Kim - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring!
POSTED BY:
Odessa R.
July 31, 2021
Finally got a great color!!
POSTED BY:
Odessa R.
July 31, 2021
It took a few orders, but I’ve finally got a color I like! And I’ve received the help I needed to learn how to color my own hair. I’m very grateful to be able to take care of my own color now and keep the gray away!! It’s hard sometimes to schedule a time to do it….. now it’s only me that I have to work around!! :-)
Odessa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Terry S.
July 28, 2021
Good product
POSTED BY:
Terry S.
July 28, 2021
Overall good experience. Color was darker than exected but still looks good!
Terry - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Barbara C.
July 27, 2021
Great Color
POSTED BY:
Barbara C.
July 27, 2021
This color is great, been trying to go lighter for years, but never could get the color right.
Barbara - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
POSTED BY:
Patricia Martin T.
July 25, 2021
Color 2
POSTED BY:
Patricia Martin T.
July 25, 2021
I loved color 2 as my original color. Would prefer more copper :-)
Patricia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Pamela S.
July 25, 2021
Perfect Color
POSTED BY:
Pamela S.
July 25, 2021
I am so happy with the color it was a perfect match to what I have. The smell was a little strong at first but got passed it...Thank you
Pamela - We're so happy to hear that you're enjoying your custom eSalon color! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Linda G.
July 24, 2021
It's perfect!
POSTED BY:
Linda G.
July 24, 2021
There is nothing better than having your own personal color!
Linda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
POSTED BY:
Tracy L.
July 23, 2021
One word: Awesome
POSTED BY:
Tracy L.
July 23, 2021
I was very much on the fence about ordering color online and after a couple of weeks I took the plunge and ordered. I sent 3 pictures along with my color quiz and my colorist NAILED IT! I was a little worried about seeing the word "mahogany" but this is a perfect match to the current color I was wearing.
I've used both home box color and had salon color and both were very strong smelling and left my hair dry afterward. This smell was not strong and my hair was insanely soft and shiny after. It been a month and I still don't see gray hair poking through. I have my auto-ship set for 10 weeks and feel comfortable ordering again and again.
It would be nice to get free shipping with any auto-ship and not just those over $40. I know a lot of other companies that offer that as a perk as well as the discount. I'm very picky about what hair products I use since I have naturally curly hair. You never want to anger the curl beast.
Tracy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Brandi K.
July 22, 2021
Love My Red!
POSTED BY:
Brandi K.
July 22, 2021
I have tried other products and esalon has my best color and hair care options.
Yvonne - We’re so sorry to hear that you were fully satisfied by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process.
POSTED BY:
Fiona W.
July 21, 2021
Love my colour
POSTED BY:
Fiona W.
July 21, 2021
I love the finished result I get from my custom colour. It’s a bit fiddly and messy but it’s worth it when it’s done!
Barbara - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Olesia Y.
July 13, 2021
Fine
POSTED BY:
Olesia Y.
July 13, 2021
Now my hair is darker than I wanted, but grays covered better. At the end, I like it anyway! Thank you!
Olesia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Ombretta L.
July 12, 2021
Great surprise
POSTED BY:
Ombretta L.
July 12, 2021
Order arrived even earlier than expected.
I finally changed my hair colour and got one more natural and similar to my roots, so hopefully I wan't see the root again when my hair regrow.
It just dind't perfectly cover some small little grey hair I have just in the forehead.
Overall I am happy with the colour and hope it will last till I'll do the roots again.
I usually did my dye at home, so for me not difference in price, on the contrary I spent even less.
But I was happy that I could costumize my new colour and gor new suggestions.
I am not sure I'll buy it for 22E now as I think this is too much considering you can easier find it in shops for less.
But it's anyway a good servise especially for does that use to do it on salons!
Dagmar - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
April B.
July 2, 2021
No Grey!
POSTED BY:
April B.
July 2, 2021
Keeps grey at bay, greys are only the regrowth now, much better than any supermarket purchases!
For years now I’ve struggled to get same color all over. I used to get a darker roots line than the rest and now I know why. Even if you color roots first and wait your natural hair is different from the remaining that was colored several times already with different hints and brands most likely when you color at home. By using the custom color for roots and different custom color for the rest you created I finally got the perfect match . I love the color and despite the fact that was looking really black when applied after all the steps you suggested and washing it ended up the perfect color I always dreamed of. Thank you !
Ramona - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
POSTED BY:
Christina C.
June 29, 2021
Almost a year later!
POSTED BY:
Christina C.
June 29, 2021
I'm embarrassed to say that I hadn't used the first order til now, almost a year later! I called to make sure it was safe. She told me it just might not come out correctly. Well I'm pleased!
Christina - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
maureen
June 24, 2021
Great coverage
POSTED BY:
maureen
June 24, 2021
I had a lot more gray than I realized, after getting so many compliments on the color, it covered all the gray and my hair is more alive with shine.
Maureen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Heidi R.
June 23, 2021
2nd roottouch up
POSTED BY:
Heidi R.
June 23, 2021
Perfect, was worried my roots would be too dark so I let my roots process for 5 min less than it asked for. I will finally do my highlights tonight.
Heidi - We're so happy to hear that you're enjoying your custom color! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
E XOXO
June 18, 2021
couldn’t be happier
POSTED BY:
E XOXO
June 18, 2021
I like to be able to dye my hair at home rather than sit in a salon for hours, but the drugstore dyes I was using were not holding up as well as I would have liked. I decided to give eSalon a try and I couldn’t be happier with my decision.
E - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Natasha S.
June 17, 2021
Incredible customer service
POSTED BY:
Natasha S.
June 17, 2021
I chose the wrong colour for myself and sent a message simply for an adjustment on the following set and was so impressed by the response. My colour was changed to one I now love and I was sent the colour for the ends free again since it was going to be different even though it was my mistake in the wrong colour selection and nothing to do with the service. Both times it was easy to follow instructions and results were great
Christine - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Kimberley G.
May 30, 2021
Third time is a charm
POSTED BY:
Kimberley G.
May 30, 2021
With my first order I was not impressed at all with the gray coverage or the texture of my hair. The second order arrived damaged and I received a replacement promptly. I was still on the fence but my third application after adjustments made by my stylist blew me away. The first time I have ever colored my own hair with absolutely no brassiness, even in the bright sunshine. Perfect coverage, and it looks completely natural. My hair is also soft and shiny! So glad my stylist convinced me to keep trying!
Kimberley - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon!
POSTED BY:
Jan D.
May 30, 2021
Perfect right out of the gate
POSTED BY:
Jan D.
May 30, 2021
I was devastated when my L’Oréal color (red penny) was discontinued so I decided to give esalon a try in the hopes that I could find a match. I was able, with the help of their colorists, find a perfect match and it covers resistant grays much better and generally is a more quality product. It is more strong smelling but I guess that’s why the color is holding much better. It’s a win and I’m a convert.
Jan - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Ellen H.
May 26, 2021
No more store bought hair color for me!
POSTED BY:
Ellen H.
May 26, 2021
I seen this advertisement on a site i was on and decided to try eSalon, Ive been coloring my hair since I was 18, I used Nice and Easy 98 or 101, the reason I started is bc my natural hair color is dirty dish water blond and I hated it, well Ill be turning 55 in aug and have seen white not grey hair up front like my dad did ,well I decided to go back to my natural hair color and i took the hair quiz and they sent me exactly the color I wanted! Dark blknd with gold under tones, Im glad they sent 2 bottles, one for roots and one for the ends, my hair goes to me tail bone its that long i had to use the whole 2nd bottle! I absolutely recommend this website to anyone looking for a new hair coloring option, as for me, I'm sticking with eSalon!
BTW excellent customer service too! Thank you!
Ellen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Cat G
May 25, 2021
As usual, I'm pleased.
POSTED BY:
Cat G
May 25, 2021
I have some extremely stubborn coarse silver hair that rejects root touch up literally every single time. I've learned to deal with this, but what it does cover comes out looking soft and silky and healthy!
Catherine - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Karen N.
May 12, 2021
Love it. Easy to use and get nice color.
POSTED BY:
Karen N.
May 12, 2021
Not quite where I want my color to be but we are getting closer. Looking forward to my next box!
Karen - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Juliet H.
May 11, 2021
3rd time
POSTED BY:
Juliet H.
May 11, 2021
This colour covers well, last a good amount of time. May need to tweak a bit as this time it’s come out a bit red but easy to contact & change. All in all best shop colour so far
Like the color but I think I'm going to try a little darker. Was easy to use and color is lasting longer than store bought color. Really happy with colorist following up with me!
Sheila - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Samantha J.
May 10, 2021
Great Subtle Coverage
POSTED BY:
Samantha J.
May 10, 2021
I loved the customization of this product! The process was easy and understandable, even for a novice. The packaging is great... love the sticker to hang the instructions on a mirror. My only negatives are 1.) I didn’t get as much of a color change as I was hoping for.. but this may be remedied in my next order? And 2.) when you have the ends and the roots bottles you almost need three pairs of gloves, the third for the rinsing aspect at the end to keep hands clean. Overall I’m happy with the product, but am curious if I will get a better color change with my next box.
Samantha - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon!
POSTED BY:
Stacey H.
May 10, 2021
Turned out great!
POSTED BY:
Stacey H.
May 10, 2021
I was very hesitant since my hair is super damaged and I've been paying to get it done but it turned out beautiful! Not going to lie it was a little messy in the shower but worth it
Stacey - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
Totally stunning results I was not confident that the color would turn out as I expected but I am BLOWN ABSOLUTELY AWAY I'm in love with it and this company has just gained a lifelong returning referring customer
Desarae - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your custom Made For You color! We look forward to the next opportunity to delight you!
POSTED BY:
Lisa B.
May 1, 2021
Getting better each time
POSTED BY:
Lisa B.
May 1, 2021
I have tricky hair, that colors on the warm side. Each batch of color is getting close to my natural (I color for grays). I'm hoping next time is a bingo.
The color does make my hair shiny and feel healthy.
Lisa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Christine L.
April 27, 2021
Excellent colour
POSTED BY:
Christine L.
April 27, 2021
I love the personal touch with the online service. Discussion about my colour, taking into account my needs. Service from start to receiving it, was notified at every stage. The only thing I would say is it's a bit pricy.
Nancy- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
POSTED BY:
Rayna M.
April 26, 2021
Works well for me
POSTED BY:
Rayna M.
April 26, 2021
I like this product. Though the first time using it all over left my hair very dry and brittle, the touch ups on my roots haven't done the same so it could have simply been the formula not mixing well with my damaged ends. The only thing I've noticed is my touch up color seems to be much lighter and more red (going over greys) and needs to start getting darker. I believe I have the ability to tell my specialist each month of any changes I may need. Loving Esalon so far and it's worth it compared to box dye quality or salon prices.
Rayna- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
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