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Sonya - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! Happy Coloring!
POSTED BY:
Meggy
January 4, 2022
Thick Developer
POSTED BY:
Meggy
January 4, 2022
I noticed in my latest purchase, the developer was very thick, where in the past I just poured it out easily. My coloring came out okay. I'm happy!
Monica- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
POSTED BY:
Glenda G.
November 17, 2021
Color
POSTED BY:
Glenda G.
November 17, 2021
Did not think they could give me the color I wanted. Guess who was wrong. Dead on they got it it perfect first try.
Hey Glenda! Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are excited to continue working with you! Your next order will begin processing on November 30th. Happy Coloring!
POSTED BY:
Cynthia S
November 16, 2021
Excellent
POSTED BY:
Cynthia S
November 16, 2021
Easy to use all supplies contained in package. Need more explanation would be nice
Hi Cynthia, Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom Light Blonde (Strawberry). Each kit includes step by step instructions, and you can call us to speak with a colorist directly and they can go over them with you. We look forward to the next opportunity to delight you!
POSTED BY:
Eleonor D.
November 15, 2021
Color washes off every shampoo
POSTED BY:
Eleonor D.
November 15, 2021
I like that it’s personalized, no strong smell and I like the color as well but color washes off everytime I shampoo my hair. Maybe I’ll try another color next time but as of now I’ll be sticking to this color.
Eleonor - We're so happy to hear that you're enjoying your custom blended color! Please keep your eye out for an email from us to discuss your current formulation. We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Annmarie V.
November 8, 2021
Love E-Salon
POSTED BY:
Annmarie V.
November 8, 2021
I started with E-Salon many years ago, but summer I went to salons. I have tough greys. I told the salon and 9 days I was grey. $171 broker for a cut & color, no blow out. It's 4.5 weeks and I am getting grey with E-Salon.
Annmarie - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
POSTED BY:
shannon F.
November 6, 2021
Perfect color
POSTED BY:
shannon F.
November 6, 2021
Just what I wanted to neutralize the red, cover my grays and give me that medium brown of my youth.
Shannon - We're thrilled to hear that you're enjoying your color! We look forward to our next opportunity to delight you!
POSTED BY:
karl schmarl
October 20, 2021
UPDATED! Not what I expected.
POSTED BY:
karl schmarl
October 20, 2021
I was super excited for my hair dye kit! I've been doing my own hair for years but wanted to try a little bit nicer of a home hair system. I was disappointed with the result a bit as I followed the directions exactly but my roots are noticeably lighter/redder than the rest of my hair. The overall color was also much more purple/cool red than orange/warm red that I was expecting. I think it looks okay ignoring the roots and I think I may be able to fix it. Fingers crossed!
OKAY so they (s/o to my pal Mindy) sent me my new order and I got a color for my roots and ANOTHER for my ends and oh my god my hair looks incredible I couldn't be happier! 1000000/10
34 of 34 people found this review helpful. Did you?
I was always nervous to buy a color and dye my hair on my own. I was sure it would be a fail. But quarantine pushed many of us out of comfort zone, including self care. I actually decided to try e-Salon after a bad experience at the salon(a so much waited visit at the salon). I have a natural color hair and needed just a touch up on the roots that went totally wrong at the salon. Ended up with cooper roots instead of natural brown and no big wish to try another salon. What caught me to sign in, was the communication with the colorist. Answered all my questions and following questions, plus all the personalized features.. felt very extra!(in a good way of course). I was nervous when i got the package. Dyed my hair on my own for the first time in my life, covered my grown roots and the cooper roots from the salon and it looker perfect. I was impressed that a person, by few pictures could choose the color better than the "specialist" that had me in front of her.
E-salon was the best decision of 2021 for me! Also, discovered other great products and I like to know that i have where to ask questions when i need to.
Will definitely go to salons again but not for my root touch ups. Thank you great team!
Veronica- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
POSTED BY:
Emily W.
October 9, 2021
Fabulous service!
POSTED BY:
Emily W.
October 9, 2021
With E salon I have been able to colour my hair myself to attain the same quality of colour I would normally have to pay hundreds of dollars for in a salon.
Emily - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
POSTED BY:
Linda H.
September 18, 2021
So glad I got round to trying this colour....
POSTED BY:
Linda H.
September 18, 2021
I bought this hair colouring kit in 2020, but for a variety of reasons, l wasn't able to use it straight away. I finally used it last week and I was very pleasantly surprised. The instructions were comprehensive and the product was easy to use. I wanted a medium strawberry blonde shade and this can be hard to achieve on 'grey' hair. (Which in my case is almost white)
In the past, box colours have turned out too dark & 'muddy', or too light fading to a brassy yellowish colour.
Initially I was sceptical about eSalon's claims that their product was superior to those available on the high street. However I was wrong!
The shade is exactly as specified & the overall colour is very even.
So far, it isn't fading anything like as fast as a home colour. Plus, of course, the eSalon shade can be 'tweaked' at any time, if required.
For comparison - A decent UK box colour is about a third of the price of eSalon. However eSalon is about a third of the cost of a professional colour. I have just ordered a regular subscription plan for my eSalon colour :-)
I have been very pleased with the personalized colour I received.
Because I have very short hair it would be more economical for me if they had an option for the amount of product needed. I have to dispose of at least half that’s not used. Other than that I will continue to order the product.
Good colour as requested was tweaked a bit , nice shine. Easy to apply . Only reason not 5* is price , its too expensive even before postage is added and nearly same price as a salon
I have been trying to find a color that is close to my natural. I’m 40 and my red was starting to look dull, also natural red hair turns white earlier than other hair colors and I had what I started calling “my Rogue patch” (think X-Men). I hated going to the salon, between the cost and every colorist refusing to believe when I say a little red goes a long way when you put it over natural red hair. I would pay more than $100 just to go home and frantically start washing with dandruff shampoo to intentionally try to get the color to fade.The other fun fact about red hair is dye doesn’t stick to it as well so it fades fast; trying to touch up my roots with the same color leads to a distinct 2 tone look. Yikes. I’ve been using eSalon for a little more than a year. I bought the clips, bowl, brush, and cape and every 6-8 weeks I settle in, turn on my music, and get to work on my roots. Then I take a few very small sections here and there and go all the way down. I love it EVERY time and get a ton of compliments on it. I’m a pharmacist and once I gave an antibody test to a beautician who asked where I got my hair done. When I told her I do it myself, her exact words were “you are ******* kidding me!”. Then she apologized for swearing and said she just couldn’t believe it. It’s mostly medium blonde with maybe 1/8th copper. Most people are surprised that it’s not my natural color, even my mother-in-law didn’t think I dye my hair.
Nicole - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Sashi S
August 28, 2021
Salon like color
POSTED BY:
Sashi S
August 28, 2021
I was a bit hesitant to order hair color online but the entire process and post order communication from the esalon colourist ensured the package I received had the exact match of my requested hair color!
I would have given five stars if only I received the delivery a bit sooner or if I could at least track my delivery after it reached Sydney.
Sashi - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and experience! We appreciate you sharing, and Happy Coloring!
Kim - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
POSTED BY:
Debra P.
August 12, 2021
My hair color is great
POSTED BY:
Debra P.
August 12, 2021
I love the custom color I received this order. Last order my color was too dark. I asked my custom colorer to add some highlights to my next color. So I purchased a couple months ago but then was afraid to do it. Instructions said to apply color to roots then the other color highlighter on rest of hair. I guess I thought my hair would turn out a bright color. But actually my hair is an amazing color and my gray roots are gone!!
Debra - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Donna E.
July 31, 2021
Love the color
POSTED BY:
Donna E.
July 31, 2021
I went darker due to a preference of my fiance. Did my color today and it looks great🙂 I do have a few grays that didn't seem to color but other than that, I am very happy with the results.
Donna - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. However, we’re sorry to hear that your hair color is not covering grays as expected. Your order is fully backed by our Color Happiness Guarantee, and we have noted your comments for your colorist to review before crafting future orders.
POSTED BY:
Lydia M Garnier J.
July 24, 2021
Color has been great for roots.
POSTED BY:
Lydia M Garnier J.
July 24, 2021
Now that my hair is growing out, I will have to consult with staff to understand where to go now in order to maintain the multi/highlighted coloring which I like very much.
Lydia - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Teresa R.
July 21, 2021
Awesome Gray Coverage
POSTED BY:
Teresa R.
July 21, 2021
I finally returned to ESCALON. I only stopped due to health issues and wow I missed your products. I have told everyone about your company! I see that I am supposed rate Color tools but that didn't come. I am so excited to try some of the new hair color enhancements!
Teresa - Welcome back! Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
POSTED BY:
Wendy M.
July 16, 2021
Quality color products with excellent support
POSTED BY:
Wendy M.
July 16, 2021
I've been using higher ends brands, but store bought, for the last 5 years or so. I felt like I was searching for the Holy Grail of a darker Auburn that didn't look pink/purple in the sun or generally fade after a week or two. Anyone that prefers reds, knows how hard it is to get a good one, let alone how to maintain it.
Not only was the package full of extras that any store-bought color will never give you, like skin protector and color oops wipes (which, ironically, I didn't even need!)... But it had very simple instructions that were easy to follow.
The color itself is natural looking and vibrant without being overwhelming and that is specifically what I told my colorist I was looking for and she delivered. Excellent follow-up afterwards to find out how I felt about the color and small adjustments were made to lighten up the brown element. This is a very excellent and seamless process to find the color that works for you. I can't recommend it enough!
Wendy - Thank you for your amazing feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
Nicole - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Lisa I.
July 12, 2021
Work in Progress
POSTED BY:
Lisa I.
July 12, 2021
Several tries to get the color I want but colorists are very helpful and I have been refunded for color I didn’t like. I really like the product and the customer service so I’m willing to give it a solid shot. Estimating color from photos without actually touching and feeling and seeing my hair is bound to take a bit of trial and error.
Lisa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
Blessings Paul - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
POSTED BY:
Patty D
July 7, 2021
I’m so glad I tried eSalon
POSTED BY:
Patty D
July 7, 2021
My husband was doing my hair with the store box. It was not attractive and within a month my hair was dull with gray. I couldn’t find a color I liked at the store, I came home feeling frustrated. I saw the eSalon and tried it. My friend Cut and colored my hair today I love it. I’m ready to play so we are going to do 50/50, tweaking my color I’m excited to see what my colorist mixes. If you are thinking about this I go every ten weeks. The "box" 4 wks I need the roots done. eSalon is a great alternative to trying to find your box color …
Patty - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Kimberle J.
June 25, 2021
the answer for redheads
POSTED BY:
Kimberle J.
June 25, 2021
Before I purchased from eSalon, I had bought drugstore kits and colored my hair myself and on a few other occasions I had it done professionally at several different salons. It NEVER came close to my actual hair color - I am trying to get rid of grays and back to my natural 'red' hair color which is actually more copper and auburn. The salons had some of my original hair color and could not get it even in the right range. I am so thankful for eSalon!!! I actually ordered it last year but then with never leaving your house - I didn't use it until a few days ago. It is fantastic. Thank you for getting it right. I am so happy that I get so close now to my original copper-auburn (we need more words redheads, and no I don't use the g-word). This is everything you need at an affordable price. Very happy!
Kimberle - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Sondra B.
June 24, 2021
Need a TRAVEL SIZED VERSION of my hair color to do root touch up on long trips!
POSTED BY:
Sondra B.
June 24, 2021
Have you thought about this? I would buy it. Travel is back. But i can't take the bottles on the plane - too large. I'm often gone for weeks at a time and would like to touch up roots. Or just want one to keep in my travel kit in case a trip is extended or i miscalculate. PLEASE CONSIDER!
Sondra - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Anna D.
June 17, 2021
Good initial colour, easy application, convenient.
POSTED BY:
Anna D.
June 17, 2021
I have tweaked my colour to a cool mid-brown. The colour is good after application but fades quickly to a yellow tone that I don't much like. But it saves me sitting in the hairdressers for longer than I want to, so I'll carry on ordering for the time being...
Debbie -We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Karen H.
June 13, 2021
Omg just wow
POSTED BY:
Karen H.
June 13, 2021
Well well ths first time I saw this i was like no way I was on the fence then I thought just do it so I did it and omg I will never go back to the salon it helps because I can cut my own hair x
I wanted a cranberry red color ended up more like carrot top coppery red.
Second order came out more brown but third times the charm. Sent in a picture of the one I usually buy at the stores and this one turned out near perfect. I prefer the smell and ease of ESalon plus they never run out!
Looking for a little change in color with next order
POSTED BY:
Pat M
June 7, 2021
With next order will request dark brown instead of darkest brown. Hair color appears more like black. May not look like in picture, however does in person. I realize eSalon has many various shades, which is a plus, so looking forward to making an adjustment. Thanks.
Pat - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Marcia -Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
POSTED BY:
Marilou C.
May 30, 2021
Going back to esalon
POSTED BY:
Marilou C.
May 30, 2021
I canceled my subscription and wanted to get my hair done professionally. After 2 trips to the salon for coloring, I decided that I really like esalon better! The color is much better at esalon!!!!
Marilou - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
POSTED BY:
Tabatha N.
May 29, 2021
Fresh
POSTED BY:
Tabatha N.
May 29, 2021
The color is fresh. They did a good job customizing it to my natural copper brown. After cancer, my hair grew back dark auburn and extremely fine. I wish the roots had a little more copper as the current root combo has a pinch more brown but overall it's manageable. I'm not fond that my color is consistently weeks late tho. I always order the set. It says the set comes with roots and ends. 2 bottles. I've tried nearly every other product, including the new partner company. 💞
Tabatha - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Lori S.
May 27, 2021
Adjusted color
POSTED BY:
Lori S.
May 27, 2021
Really enjoying the brighter color so far…
Hope it doesn’t show gray as top grows out
Lori - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Gloria C.
May 14, 2021
Color rating
POSTED BY:
Gloria C.
May 14, 2021
I think I am pretty much happy with the color although it is closer to what I want when I put a few highlights in it. I do this with a drugstore product because that is most cost effective.
Gloria - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Katie L.
May 9, 2021
Lovely color
POSTED BY:
Katie L.
May 9, 2021
Very pretty, very natural color. Was a little darker than i would of liked but it looked very healthy!
Katie- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Lisa A.
May 8, 2021
Brilliant colour adjustment and coverage
POSTED BY:
Lisa A.
May 8, 2021
This is my second colour, first one was nice but the roots were a bit light. So I asked for the colour to be adjusted and it’s perfect. Pretty good coverage however a few greys are still showing but that in my opinion makes it all the more natural!
I have a few silver strands, not grey roots. I need to color my hair as if I’m changing my hair color, not a root touch up. But I absolutely love this product and the color.
Jacqueline - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
Adair - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
ANGELA S.
April 29, 2021
the color is perfect
POSTED BY:
ANGELA S.
April 29, 2021
the color is perfect, not sure I continue to need the 2nd bottle though. for the ends. My ends are fine now.
Angela - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! Keep an eye on your inbox for more details.
POSTED BY:
Amanda T.
April 19, 2021
Nailed It!
POSTED BY:
Amanda T.
April 19, 2021
My natural hair is a medium brown with about 25% grey at the sides and a little at the crown. My hair was virgin, no prior color at all. My stylist nailed my color perfectly and my hair is super soft. I feel that reviews that are left by folks with processed hair should be taken lightly. Highlighted hair is porous and may not hold color. And, people with permanent color may not know what base color their previous application had and it would be tough for a stylist to mix a color with a compatible base color without knowing what’s already on the hair. I am very happy with my hair and I have played kitchen sink cosmetologist a lot.
Amanda - We’re pleased to hear that you’re enjoying the Made For You custom eSalon color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Jennifer V.
April 13, 2021
Very Professional!
POSTED BY:
Jennifer V.
April 13, 2021
Very professional and cute! I loved the set and will be doing this again but with a shade darker because my hair is just a touch too dark for the shade I picked. Still loved it though. :)
Jennifer - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
POSTED BY:
Lori B.
April 3, 2021
I like it
POSTED BY:
Lori B.
April 3, 2021
I haven't been to the salon since before covid... and I may never go back.
Lori- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Amritana E.
March 31, 2021
Wow
POSTED BY:
Amritana E.
March 31, 2021
Except for two wonky dark spots, I am totally gray-that's dull gray. I chose the lightest blonde. My hair is also very short-no more than an inch long. I'm going to have to let it grow out a little more now so I can really enjoy the blonde. It feels wonderful. I'll definitely be looking to add further fun products to enhance my future orders.
Aleksandra - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Carmen N.
March 24, 2021
Left my hair so soft and nice
POSTED BY:
Carmen N.
March 24, 2021
I love this product it was my first time trying it....I don't know anything about dying hair but it was easy. The only bad thing is it didn't really cover my grey hair.
Carmen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Amy R.
March 15, 2021
Tweaking works!
POSTED BY:
Amy R.
March 15, 2021
I loved the previous mixture I received from eSalon, but my grays were a little challenging. After talking to a color specialist, they adjusted it and it was spot on. Thank you!
Amy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Elaine
March 15, 2021
Easy to use and beautiful results
POSTED BY:
Elaine
March 15, 2021
The pandemic drove my hairdresser of many years into retirement, and I started coloring my own hair. I tried another company but their customer service was poor. ESalon not only has great customer service, the product is better quality and less expensive. Score!
Elaine - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
Christa - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
Linda - Thanks so much for your feedback! We appreciate your patience with our shipping times and are so very happy to hear that you are loving your customized eSalon color. We appreciate you sharing and Happy Coloring!
POSTED BY:
Jeanie G.
March 12, 2021
Perfect
POSTED BY:
Jeanie G.
March 12, 2021
I absolutely love the color, I did not use the second bottle for my ends. I was afraid that it would be too red. I may try it next time. :-)
Jeanie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTED BY:
Sarah B.
March 10, 2021
Give a try
POSTED BY:
Sarah B.
March 10, 2021
I didnt like my first color so they give me a credit for a new one. Thank you!
Sarah - Thank you for reaching out. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we are happy to work with you to make the necessary changes to your color.
POSTED BY:
Safeenaz K.
March 9, 2021
Beautiful finish!
POSTED BY:
Safeenaz K.
March 9, 2021
Lovely colour, easy to use and fantastic finish. I only wish there was a treatment serum to go with the set
I bought my first lot of eSalon hair dye a bit ago as it was on special offer.
It comes in a letterbox size (important as I am usually out at work) box and there are so many thoughtful little things in it. A sticker to stick the instructions up with, 2xpairs of good gloves, stain removing towelet, skin protecting salve, a sachet of shampoo and my name on items.
It goes on like other dyes but my main reason to love this product after the multidimensional depth of colour is that my hair doesn't "bleed" dye onto my towel or pillowcase afterwards. Once it has been rinsed thoroughly no more dye seeps out. So no constantly changing my pillowcases every day for a week.
You can set delivery for as often as you need it or stop and take a break altogether from deliveries. I just wish it was a tad cheaper. But I use it as a treat.
I do love the color that I have chosen. I do wish it would last longer and continue to look the way it does on the day of my application. I notice my few grays that I do have Fade out quicker or they just don’t get covered. But overall I love the color
Denise - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color for better gray coverage. Keep a look out for an email with tips on how to keep your color rich in between applications!
POSTED BY:
Sally D.
February 15, 2021
Impressed
POSTED BY:
Sally D.
February 15, 2021
Buying anything online can be a gamble but due to lockdown I decided to take a chance with esalon hair colour. I did the quiz and also uploaded a photo. To my surprise I received an email saying my photo showed my hair colour to be lighter than the colours I chose on the quiz. This was true as I answered the quiz based more on my natural hair colour (which is what I wanted to get close to) rather than my colour was at the time of completing the quiz. They made suggestions as to what Colour I should have, which I went along with. I received my hair dye a couple of days later and I am so happy with the result! I love the colour!!
Barbara - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Maria C A.
February 5, 2021
I the color.
POSTED BY:
Maria C A.
February 5, 2021
can I have little more dark like a medium brown ok but I love it 🥰
Thank you
Maria- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTED BY:
Sue S.
February 2, 2021
Colour
POSTED BY:
Sue S.
February 2, 2021
I was dubious at first. The colour came in a nice stylish box lovelier than expected the colour was great lighter than expected but like the colour thanks eSalon
I do want to go with a lighter shade next time. I did choose the dark brown & that's
what I got. I want to tone it down for next order. Maybe a medium ash brown. I will
need to look at the colors again. Also, send an updated photo when I style my hair now!
Kimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Wendy J.
January 17, 2021
Dry hair
POSTED BY:
Wendy J.
January 17, 2021
My hair is very dry and full of static after coloring. The color is great
Wendy- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
POSTED BY:
Jaymie W.
January 11, 2021
Happy(ish)
POSTED BY:
Jaymie W.
January 11, 2021
So let me say, this is the best dye I have used in terms of ease of use and amount of product given. The kit was very well packaged and personalized. I ordered the additional color tools to have a more professional application. I suggest everyone make the additional investment as it really made the application a breeze. The only reason this is not 5 stars, is because the color did not come out as light as I had hoped/thought it would . I have not dyed my hair in 3 years. Aside from about one inch of old color on my ends, the rest is virgin hair. The roots came out lighter then the rest of the hair. I wish the root color translated to the middle and ends and even still, I wish it was a bit lighter. My end goal is to have a coopery red tone over time, but it is still very, very brown, which is disappointing. That being said, I do want to order again, and try to achieve a lighter tone.
Jaymie - We’re pleased to hear that you’re enjoying your color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
Love the color match. My color looks very natural. My only concern would be the smell is very strong and my hair seemed a little dry after coloring. A good conditioner solved the issue no problem. I would def use again
Really impressed with my revised colour, faith restored!
POSTED BY:
Sarah C.
December 6, 2020
I was wanting to go back to my natural colour (dark blonde) after dying my hair to a very light ash blonde for several years. I had tried eSalon to initially maintain my colour during the pandemic, but as they warned me, I couldn't achieve a light and cool enough blonde to match what I had. I then asked them to revise my colour so that I could cover my existing hair colour which had become so uneven from many different salons and methods with my natural hair colour.
They provided a demi-permanent colour to try it out and to transition which I was very receptive to and will continue to use since it's far less damaging, and can always come out if needed. The process was very easy, it took so little time to process compared to bleaching, and the result came out better than I had hoped. My hair looks very even now despite the mess underneath it, and the shade is very cool toned just like I asked for. I have to see how it holds up after several washes, but this is a great non-damaging and low risk way for me to grow out my natural hair colour and have healthier hair. Really happy with this revised solution I was offered!
This was my first time using eSalon and definitely will NOT be the last. The color mixed easily and covered every single grey hair; drugstore hair color that I previously used was not strong enough and left me with silvery roots. My hair feels in better condition and it not as dry or frizzy as before. Best of all: there is NO burning or itching of my scalp which is what happened when I used to have my hair colored at my local salon! The huge savings each month, combined with the quality of the products (and also excellent customer service) have made me a customer for life.
Mary - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, and that we nailed the color! We appreciate you sharing, and Happy Coloring!
POSTED BY:
Viviana P.
November 20, 2020
Nice color
POSTED BY:
Viviana P.
November 20, 2020
It always leaves a nice and unique color. I was hoping for a more lighter shade. I want to gradually go into lighter tones of brown but the chocolaty brown color was nice too.
I was at the hair salon and the stylist had just finished blowing out the cut she did. Another stylist came in an complimented her on the color. A little awkward since I did the color with eSalon! The compliments just keep on coming.
Unlike other competitive services, Esalon provided me with one on one color consultation based on pictures I sent in, and by requesting more detail about what my preferred color outcome would be. Since this is the first time I have used their products, I completely understood that we may need to tweak a little here or there for next time. The only thing I would change, is a little more support for grays at the temples and hairline around the forehead. And finally, the packaging, detailed, customized instructions and tools you need to apply your color are unlike anything I've seen, outside of going to the salon. Definitely ordering this product again!
At first I wasn't sure, but looking back at what I ordered (lightest blonde in the kit) and the result of my roots - it definitely did a good job and blended in. I had a friend actually do the root painting, and she did a great job. Honestly, Have someone else you trust do it. My only disappointment was that I really like a really light blond = almost bleached, but I would need a different product all together to accomplish this.
Overall the experience was solid and the product I ordered was also solid. I do wonder if I left it on for longer than the 15 minutes recommended if I would have gotten just a bit lighter, a bit more blending, so I'm going to reach out to one of the colorists to get their recommendations on next time.
Products as ordered - the directions were straight forward - be sure to follow the recommendations.
It was so easy to have eSalon help me fix my color! I was happy with the results and sent in a picture and they had even more ideas. While I miss going to the salon, I don't miss the prices, this has been a learning lesson, but they've been there every step of the way. I tried a competitor first and was very unhappy with the coverage and especially the color. I'm sticking with eSalon!
I have to color my hair every three weeks. I can only afford to color it professionally every three months. I was buying $ 3 boxes of supermarket dye that made my hair look like I doused it in black paint. I knew right away this product was the real deal because it smelled exactly like what my stylist uses. The color is so rich. And it's only $20 more than the cheap box dye I was using. Worth every penny.
Easy breezy application and my hair felt healthy after. Didn’t cause any scalp irritation. A few grays made it though but I will chalk that up to user error.
I’ve been using e-salon for a while now, and the color is gorgeous, long lasting, and very affordable for what I’m getting. My only “con” is that I don’t get enough product in my recurring shipment to color ALL my hair thoroughly (hair is thick and to my mi-back region) Otherwise, excellent product with a respectable price point!
Samantha - Thank you so much for sharing your feedback with us! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Kim S.
October 17, 2020
WOW
POSTED BY:
Kim S.
October 17, 2020
This is lighter than what I expected but it is AMAZING! Super easy and I expected the red to stain my skin but it didn't! It is super shiny and soft, Sadly, it looks better than salon color I was paying $100 every 6 weeks for!!!
Hi! I have been meaning to mention this for a while. The esalon kits are wonderful, but CLIPS!!! I find myself using pony holders or bobby pins, and it’s just not great. I LOVE that we get two pairs of gloves, but if 4 super basic clips would be included, I would be grateful. As the directions actually call for clips, it seems reasonable to assume they would be included in an “all inclusive salon colour experience.” I feel like I struggle to have even sections that are easy to work with without clips. That said, I need to space my colour kits out a bit more as the colour seems to last well- I haven’t tried my new formula, but I have always been happy with the colour product itself. Again, I just recommend some kind of basic clips to better the salon results at home with ease.
I was really impressed with the depth of colour but like every colour regime I have ever used it didn't quite cover the greys as I can still see them - I think some greys or whites are impervious to colour and will never colour no matter what you use on them. I can honestly say that this is the best home colour I have ever used. I thought it was going to be dark but it was just right so I will be using this again but perhaps in a slightly different shade.
I finally had to write a review after using this product for over a year because I get a complement on my hair color at least once at week. Women and men alike! I've sent multiple people to eSalon's website. Thank you eSalon.
I got my hair color kit and the one developer had leaked. I was disappointed and called. The representative was wonderful. She immediately sent me a new kit out. I used it and the color was the best color I have ever had. I have I’m sold for life!! Best service and great color what else could I ask for?
Third time using my custom color and I still get compliments. I am told I am so lucky I haven't started getting the dreaded grays yet. Ooh, but I have! Everyone is shocked when I tell them my hair is colored. It can't be...it's to natural looking. Aahh. But it is 😉
my first order was good, but the color was just a little to brassy for my likes. I contacted my Colorist and we worked together to figure out what to do.
My color is 100% perfect now!! I love that it I'm able to change things up however I want, whenever I want. Best part...it covers my grey and LASTS
Five stars for the color: The shade was on point!
Five stars for the quality: My curls felt healthier and bouncier after coloring them. How is this even possible?
A million stars for the service: I wrote the wrong postcode on my shipping address (which of course delayed delivery) and they were super helpful and understanding about it.
Because of the pandemic, I went over 6 months without coloring my hair. After that time, I had 2-3 inches of gray/WHITE(!) roots. After all that time I still didn't (and don't) feel safe going back to my regular hair stylist, but I had to do SOMETHING about these roots, so I started to look for alternatives for me to color my hair safely at home.
Knowing that store-bought 'box' hair color could ruin my hair, I took a long time to decide which "more professional" product to use. After weeks of research, I decided to give eSalon a try.
I received the hair color set in the mail, but it had sit in my mailbox (late email from the post office) for over an hour, when the temperature was a record 106 degrees(!) outside. I called eSalon to ask if the chemicals were still safe to use, and they immediately sent another hair color set to me (no charge!).
Great customer service!
I am SOOO happy I used eSalon! Not only are the awful roots COMPLETELY gone, but the color eSalon created (using their initial website questionnaire + my uploaded picture + the formula my hair stylist used) was an absolutely EXACT match for what my hair stylist used to do. I was hoping for anything close, and was absolutely wowed at how good my hair color was, and how good the condition of my hair was afterward! I followed the instructions exactly (as many people recommended) and took my time, and the results were great!
I'm about to try my second color treatment - delivered to my front door! - from eSalon later this week, and I am confidently looking forward to how good it will look after my initial color treatment. I will continue with eSalon as long as I don't feel safe during this pandemic - which won't be for a very long time the way things are going now. Not only does my color look great, but eSalon maybe saved my life! since they made it so that I don't have to interact with others who might be contagious.
Thank you, eSalon...maybe for MUCH more than a great hair color!
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