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66,489 Client Reviews |
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Love it!I thought the color was too light for me. I loved the process and the overall product. I love the way my hair feels after. 0 of 0 people found this review helpful. Did you? |
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great colorgreat color, lasts, hair texture not harmed. only wish I was less clutzy and did not get a spot on my painted bathroom wall. 0 of 0 people found this review helpful. Did you? |
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Perfect colorThis product is great. Only problem was created my me- put protective lotion on hair near ear and color didn’t take there- learning experience 0 of 0 people found this review helpful. Did you? |
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Great productI found this very east to use. Hair was beautiful after process, I just wish the formula was darker. My roots did not take on the same shade as the rest of my hair 0 of 0 people found this review helpful. Did you? |
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Nice colorThe color is nice but since I started using this product my hair seems so dry. Keep conditioning but it still seems very dry. Not sure if I will continue using this product. 0 of 0 people found this review helpful. Did you? |
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Love the productThe product is top notch!! Left my hair smooth, shiny and in great condition. With that being said your website is hard to navigate!!! I want to add some highlights .....couldn’t figure out how to order it from your website or even reference your colored hair swatch chart ......wtf! I’m not a novice on the internet ...why so difficult?!?! 0 of 0 people found this review helpful. Did you? |
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Works wellI am not good at colouring within the lines but this is very easy to use so even I can cover the gray. 0 of 0 people found this review helpful. Did you? |
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Fantastic product!This colour is not only salon worthy but has also saved me a pretty penny! Easy to follow instructions, efficient service with great results. The only reason I didn’t give 4 stars was because the colour fades pretty rapidly (although I still love the faded colour) possibly because it’s the summer? 0 of 0 people found this review helpful. Did you? |
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Happy clientEasy and convenient I chose to use the bottle and brush method and followed the steps by step instructions which are persis, and I love it!! I will be getting additional conditioner next time though I felt that my hair was not as soft or as hydrated as when I get it done in the salon. 0 of 0 people found this review helpful. Did you? |
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Best hair dye I’ve ever usedThe colour and condition of my hair have never been this good. It’s the best dye I’ve ever used. Although it’s more expensive than a over the counter dye it’s worth ever penny. 0 of 0 people found this review helpful. Did you? |
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Pro/ConThe formula was amazing. However, it was not enough to dye my entire hair. 0 of 0 people found this review helpful. Did you? |
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2nd time coloring with this brand.I’ve never liked coloring my own hair. It always turns out too brassy. I never could find the right color or brand on the shelf that I liked. I’ve had my hair colored professionally for many years. With COVID I had to decide to let my hair go or do something. I saw eSalon on Facebook. Thought I’d try it. I wanted strawberry blonde. The first formulary they sent was too red. It was a combination of dark blonde, red and copper. I was scared but tried it. Not happy with my hair. But, I gave them feedback and they adjusted the amounts of each color. I’m very happy this time. I wish I felt more confident doing the back of my head. It will take practice I’m thinking. 0 of 0 people found this review helpful. Did you? |
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Hair ColorI really like the ease of doing my own hair color, but the past two times, it doesn’t seem to cover my gray as good or as long. I have been leaving the color on for 40 minutes instead of 30 minutes as suggested and that doesn’t work either. I am wondering if the formula has changed. 0 of 0 people found this review helpful. Did you? |
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Allergic ReactionHair color or developer is causing my entire scalp to itch horribly. I realized this was what caused the problem when I used my old hair color and developer and had no itching. 0 of 0 people found this review helpful. Did you? |
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Nice productColor is great. Just what I wanted. The only reason I didn’t give 5 stars is because it fades quickly. My hair is dark. It fades to reddish, orangish and I don’t like that. 0 of 0 people found this review helpful. Did you? |
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dark blondNOW ON MY 4TH APPLICATION OF DARK BLOND AND I HAVE HAD GOOD RESULTS, BUT I FEEL THE COLOR NEEDS HIGHLIGHTS. UNFORTUNATELY ESALON NEVER HAS THE BALAYAGE IN STOCK AND YOU CAN'T PREORDER IT. AT LEAEST SAVE A CLIENTS REQUEST AND FULFILL IT WHEN THE PRODUCT IS AVAILABLE SO ONE DOSEN'T HAVE TO KEEP CALLING. FRUSTRATING! 0 of 0 people found this review helpful. Did you? |
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Too dark I wanted lighterI want to lighter color that is so dark! :( 0 of 0 people found this review helpful. Did you? |
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Love your productMy hair is shinier and full since using your product, however, the only worry that I have is that it contains ammonium hydroxide which many salons do not use anymore. I am concerned that overtime, my hair will get brittle and weak. I only use this product on my roots but love the end result. 0 of 0 people found this review helpful. Did you? |
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Love the resultsDuring the pandemic I really needed to refresh my hair color. I tried Madison Reed and loved the color and condition of my hair after coloring. I miss the brush being in the kit. Otherwise I would have given it 5 stars. 0 of 0 people found this review helpful. Did you? |
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hair colorgot another brand just like the tint theirs takes longer to process But just atad too dark 0 of 0 people found this review helpful. Did you? |
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Red hairNice colour, would of like it redder. Did actual moisturise my hair better. 0 of 0 people found this review helpful. Did you? |
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Great ProductThe only reason I'm giving it 4 stars and not 5 is that I have short hair and really don't need 20oz. Wish they had a 10oz option (or a kit with two 10oz options. I struggled to get the gloves on as well as they were very tight. I do like that 2 sets of gloves and very detailed instructions are provided. Also like the "mist" bottle provided for in-between colorings (although I haven't used it yet). 0 of 0 people found this review helpful. Did you? |
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GlovesNOW...For the second time there are NO gloves in the order!!! I had not heard a word earlier when it was missing one pair of gloves...but luckily we are in the Covid world and I had to use my emergency gloves. Very disappointing!!! This order is missing a pair of gloves... only one was included. 0 of 0 people found this review helpful. Did you? |
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Too darkThe color was too dark but faded nicely in about 2 weeks 0 of 0 people found this review helpful. Did you? |
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Easy peasyCovered all my grey edges which frame the front of my face completely. It was a little more red than I wanted. But I was able to tell the Colorist to tone down the red and increase the blonde. 0 of 0 people found this review helpful. Did you? |
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Nice ColorIt's darker then I thought it would be but I like it 0 of 0 people found this review helpful. Did you? |
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Good matchWith a little tweaking the colour is right. Easy to use but I miss the salon experience 0 of 0 people found this review helpful. Did you? |
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Custom colorLove e salon hair color but would like to reduce red undertones if possible. I do naturally have some reddish undertones so not sure if it’s possible to do this. 0 of 0 people found this review helpful. Did you? |
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Love the colourI love the colour of this set but it didn't last very long. 0 of 0 people found this review helpful. Did you? |
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Hair color.It was darker than I expected but good quality. 0 of 0 people found this review helpful. Did you? |
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Love the colorBut it only lasts a couple of washings! 0 of 0 people found this review helpful. Did you? |
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Great color.Left my hair very soft and in great condition. I would have liked it a bit lighter, but so much better than drugstore color. 0 of 0 people found this review helpful. Did you? |
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Amazing!Love the straight forward instructions. Really easy to follow. Just wish the bottle was bigger for people with a lot of hair. I ran out! 0 of 0 people found this review helpful. Did you? |
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Great color but....I love the color ad ease of use. However, the main reason for coloring my hair was to cover my grays. The color was great for about a week but then the grays started to show again. It's not terrible by any means, but I was a bit disappointed that they resurfaced so soon. 0 of 0 people found this review helpful. Did you? |
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Exact colorSame color that my colorist used to give me 0 of 0 people found this review helpful. Did you? |
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Still tweaking the colorI haven't gotten my perfect color yet but we're getting closer 0 of 0 people found this review helpful. Did you? |
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Love the color, free shipping drawbackI have always loved the Esalon experience. I can custom color my hair while cleaning up my home and without finding childcare. However recently they have brought up the free shipping requirement. This is making me consider another service. The other products in past I have added to get 5 dollars more to my minimum. But now would be $15 dollars to add and I don't desire the extra unnecessary products esp when they are in unfriendly pastic bottles. 0 of 0 people found this review helpful. Did you? |
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Love it!I used the formula sent to me. I love the color. I had one issue. The final step was overwhelmingly noxious of ammonia. I suggest you do this with the shower curtain open a little and before turning on the shower because I was really overwhelmed with the ammonia. Otherwise, the poor is perfect for me and brought out my natural skin tones and eye color. Thank you. 0 of 0 people found this review helpful. Did you? |
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Good productI like it but I keep having trouble with getting my whites to fully cover. I don’t have much white hair it is at the front of my face and that is the area I have trouble fully covering. I tried more time and they adjusted the color but still have trouble. Otherwise, I like the color and the fact that it doesn’t stain much. 0 of 0 people found this review helpful. Did you? |
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GrayI loved everything except the gray came in very soon. Within the first week. So thats been disappointing as it continued to show more as the days go on. 0 of 0 people found this review helpful. Did you? |
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Fabulous Product.I still don’t like doing my own hair but to get this perfect mix I will continue to purchase and color at home. 0 of 0 people found this review helpful. Did you? |
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Changes in the boxI am not happy with the new shampoo and conditioner and especially no happy with less product. 0 of 0 people found this review helpful. Did you? |
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Colour lovelyI loved the colour and the shine. However the ammonia fumes were intensely overpowering 0 of 0 people found this review helpful. Did you? |
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Color Good, Process EasyI liked the color recommended, and although there were a few steps required to achieve the color, the result was satisfactory. My only concern was the inability on my part to color the gray adequately. I wish there was a better method to achieving this. 0 of 0 people found this review helpful. Did you? |
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ColorMy first time ever coloring my own hair. I used the brush method, and did pretty good. Love the color, but need to see how it looks when the gray grows out, as I may darken it just a bit...not sure now. 0 of 0 people found this review helpful. Did you? |
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Product amazing but.....This product is amazing!! The colour looks like I got it done at a salon not from a box. I absolutely love it however I do not love the fact that it took well over a month to get here to Canada. Unfortunately that is most likely just our post COVID world and still won’t deter me from keeping my subscription. 0 of 0 people found this review helpful. Did you? |
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Color changeI’ve requested for three boxes to lighten the color and it’s still way to dark 0 of 0 people found this review helpful. Did you? |
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Lovely productOnly reason for loss of one star is that this time my hair is too dark. However salon immediately responded to my concern and have amended y next colour accordingly! So looking forward to my September colour .And here is another * for prompt response! 1 of 1 people found this review helpful. Did you? |
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Dark and barely redThe color was better than last time, but it was still a little too dark. It also was missing the red highlights in the intensity I had hoped for. 0 of 0 people found this review helpful. Did you? |
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Easy-peazyClick, click, click to choose your color! Gets to you in time! Easy to use and apply and you don’t get a crazy what?! color, you get a nice blend and great fresh hair color. I just wish it would not dry my hair as much. I’ll ask them what to use so it stays soft and hydrated longer. Also I wish someone would call us when we change a color a little so we get real help; what we think is probably not really possible with a click, it can be confusing from the color we have to one we dream:) Thank you! Way to have your beautiful hair through pandemic and not only. 0 of 0 people found this review helpful. Did you? |
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Much less damagingMy hair feels so much better than drugstore color but I have to say, I find the color to be a little flat. 0 of 0 people found this review helpful. Did you? |
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ReturnedI returned this order. I prefer to go to the salon to have my hair done. 0 of 0 people found this review helpful. Did you? |
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ColorThe color on my latest shipment was much darker than the first which I liked better, it had more golden tones to it. 0 of 0 people found this review helpful. Did you? |
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Hair is so important!OK so on Zoom constantly during the pandemic-this is no time to let nature take over my hair. I was really happy with the color and I am not particularly talented applying it. When I went back to my "person" as much because I missed her as the need to get my hair done-actually more. she had to admit it looked pretty good. And you know that means great! 0 of 0 people found this review helpful. Did you? |
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Color is darkI guess I didn’t do a good job picking a brown with red highlights. My daughter did the process for me and the directions were exact. My gray up front is coming through looks like a blond streak, my daughter says that is because gray is tough to hide. Thanks N 0 of 0 people found this review helpful. Did you? |
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not covering gray/white rootsroots not taking color 0 of 0 people found this review helpful. Did you? |
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Gets better and better!I have now used eSalon three times. The first time, color was a bit dark. I let eSalon know and they adjusted the color. With the second application, color was right, but I didn't do a great job -- lots of gray still showed, especially in the back. The third time was the charm -- great color, good application and lots of compliments! 0 of 0 people found this review helpful. Did you? |
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Love itLove it but too expensive 0 of 0 people found this review helpful. Did you? |
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Please do not send me Copper Rinse again.Please don't send the Rinse any longer. It is too light and I have 1 1/2 left Thank you 0 of 0 people found this review helpful. Did you? |
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Love it!Color isn’t too dark but covers all my grays. 0 of 0 people found this review helpful. Did you? |
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Great productCustomer service is excellent, really nice colour results. Slow shipping. 0 of 0 people found this review helpful. Did you? |
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Custom Colour SetI liked the colour when I was finished. The only problem is that there are 2 areas in front that still didn't absorb the colour even though I put lots of colour on those areas. I'm not sure what can be done about that. Otherwise the colour was what I expected it to be. 0 of 0 people found this review helpful. Did you? |
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Great customer serviceThis is my 2nd time using this product, but not sure what happened this time. For some reason I feel I developed an allergy to it. I'ts been a week since I applied it, and the itching in the scalp and around it does not go away. I can feel the rash like bumps around my scalp/neck line. Again, I'm not sure it it's me this time. I loved it the first time, and I'll try it a 3rd time. 0 of 0 people found this review helpful. Did you? |
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Love the colorVery happy with my color The kit is great, however the last two orders did not contain a brush for application:( 0 of 0 people found this review helpful. Did you? |
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Works okayMy grays still make their appearance a little too quickly for me but it got better after I let esalon know that I needed better coverage 0 of 0 people found this review helpful. Did you? |
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I’m hooked on home coloring!I have always been scared to try home color products, but after using eSalon I am never going back to the salon and the high prices!! 0 of 0 people found this review helpful. Did you? |
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CoverageBefore using eSalon I would have to use 2 packets to cover my hair but now I don't, people also comment on the colour and how nice it is 0 of 0 people found this review helpful. Did you? |
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Wow awesome colorI have so many people stop and tell me they like my color 0 of 0 people found this review helpful. Did you? |
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Smellcolor is good but do not like the smell 0 of 0 people found this review helpful. Did you? |
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Great color and shine!My beautician applied this color and we both liked the kit and results. However, beautician says she can duplicate the color in her shop and its not necessary for me to buy kits since I am not coloring my hair anymore. Thank you! 0 of 0 people found this review helpful. Did you? |
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MissingSecond pair of gloves missing from my last two orders. 0 of 0 people found this review helpful. Did you? |
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Great choice by coloristLove the color, wish it lasted longer. 0 of 0 people found this review helpful. Did you? |
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PerfectThe color was absolutely perfect, it looked like a professional did it, not me!!! 0 of 0 people found this review helpful. Did you? |
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colormaking my hair fall out 0 of 0 people found this review helpful. Did you? |
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Love the color,It seems to fade or wash out to fast Do I need a filler? 0 of 0 people found this review helpful. Did you? |
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HappyIt covered it's a good color it's just not the color I was looking for I was looking for a strawberry blond but it was my fault that I got the wrong color and not yours 0 of 0 people found this review helpful. Did you? |
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Gray coverageDidn’t fully cover the gray but was a definite improvement. 0 of 0 people found this review helpful. Did you? |
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Confusion about my orderI tried to include an applicator brush with my custom color set, but instead it was shipped separately and I incurred a extra fee, although I’d specified I did not want to make a separate order and the brush could be included in my next scheduled delivery. 0 of 0 people found this review helpful. Did you? |
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Nice color and great customer serviceI am getting to learn how to do root touch up by myself during COVID pandemic. Thank you Esalon for the nice color match and great personal colorist customer service. The only concern is sometime the chemical odor was strong when I applied the color. 0 of 0 people found this review helpful. Did you? |
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PerfectIt’s the perfect red I’ve been looking for. Covered all my grays, I just wish there was a bit more in the bottle. 0 of 0 people found this review helpful. Did you? |
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Good jobThis is easy to use Wish it colored grey roots better 0 of 0 people found this review helpful. Did you? |
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Great but...My hair was great for A while but it very quickly became brassy and reddish again Within a few weeks. I wash my hair 2 times a week, use colorfast products, and don’t use hot hot water and it still faded after a few weeks 0 of 0 people found this review helpful. Did you? |
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Rootsthey are a little darker than last time. They are almost black so it confused me for a minute but I like it. It blends well with the golden mahogany. 0 of 0 people found this review helpful. Did you? |
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Great colorI love the color but I been getting gray really quick so I decided to go completely gray do u sell pewter color? 0 of 0 people found this review helpful. Did you? |
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Missing parts of the kitI really like the product but last order I did not receive a brush and only one pair of gloves , which made it very difficult. I wrote to you but no reply I don’t think my hair came out as well as it could have 😐 0 of 0 people found this review helpful. Did you? |
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Loved the redI loved the red ... but you still have yet to give me my “want” ... I WANT ALL MY HAIR RED not just the roots . As I have repeatedly mentioned, I colored my hair BLACK so all except the regrowth is black and I don’t want that... I need THAT black STRIPPED OFF... hear me please! So far all I’ve received are BANDAIDS... NOT MY WANT.... HELP PLEASE 3 of 6 people found this review helpful. Did you? |
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Good colorI was only given one pair of gloves though. Putting the pair back on was hard! 0 of 1 people found this review helpful. Did you? |
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Great product and kitImpressed with the kit - colour was great and seemed to work well for my hair type. Will have to purchase two developer kits for future orders as one bottle won’t quite cover my hair. 0 of 0 people found this review helpful. Did you? |
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Superb product and serviceI appreciate E-salon for so many reasons. Their product is superb! My color is perfect and my hair is never over processed. Last month, when my regular shipment was lost in the mail, they immediately sent me a replacement at no charge. They even notified me that the package had been lost in the mail! That kind of customer service is difficult to find these days! 0 of 0 people found this review helpful. Did you? |
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Wish it was more purpleWish it was more purple 0 of 0 people found this review helpful. Did you? |
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Hair colorIt was a bit darker than what I had hoped but I still like it. 0 of 0 people found this review helpful. Did you? |
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After many try-outs, now the perfect colorBefore this final successful fifth attempt, I tried 4 drug store colors and the 1 previously mixed by ESalon. The main challenge was to find a light blonde that is both consistent with my prior natural hair as well as completely covers white and gray. Light blond hair has less pigments for color to attach itself to than darker hair, consequently is harder to achieve, also in terms of the stronger chemicals. The first two drug store colors, while consistent with my natural hair, offered no other coverage. The third and fourth provided somewhat better coverage, however that washed out after a couple of weeks, more or less forcing me to color every month, which I consider too frequent given the chemicals and expenses involved. The fourth was touted by the industry as providing the single best gray coverage, true for only the first couple of weeks, and areas also turned orange. A stylist told me that drug store brands, because they have to work for everyone, include extremely harsh chemicals, such as carpet dyes, which explained the noxious fumes, and nevertheless the product was still washing out!! Had they upped the chemicals on that brand even just minimally, I can say without exaggeration that I would have passed out during application. That is when I decided to find a personalized colorist. I couldn't afford to walk around with different colored patches of grayish/orange hair becoming worse after every wash. Your colorist accomplished the task of a light blond hair color that completely covers white and gray, doesn't wash out, and keeps chemicals, fumes and the like within acceptable range. Thanks for listening and producing a great final product. 0 of 0 people found this review helpful. Did you? |
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GoodI liked the colour but to dark for me 0 of 0 people found this review helpful. Did you? |
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Hair colorI like using this product very much..the only reason I give it 4 stars is that I have not yet found the exact color I want... 0 of 0 people found this review helpful. Did you? |
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Nice colour and service but it faded quickly on my greys at the roots.The service was brilliant and I loved the colour at first but after just two washes it faded at the roots but not on the lengths (possibly due to my stubborn greys). This was even with a very well known brand of colour safe shampoo. 1 of 1 people found this review helpful. Did you? |
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Custom Color SetI started coloring my hair on my own during the pandemic. I initially used Clairol Nice and Easy, which wasn't bad but I found my hair was coming out too brassy and yellowy (yes, I had both going on)y. For this reason, I had to do do a "blue" mask the day after I colored my hair followed by a "purple" mask two days after that--5 five day process--I did the toners on dry hair and let them sit for about 20 minutes before rinsing. Additionally, I was using toner shampoos twice a week-I needed to do this to keep the tones in my hair "calm". I came across eSalon and explained to them what my issue was with my existing color and what I wanted (less brassy/yellow-yes, I had both coming through) and I also sent them pictures of me and my hair in several settings: what my hair looked like in the house, and how it looked outside in the sun and poolside). eSalon provided me with a custom color and specific instructions on how to apply the color to my hair. I was able to follow the directions and I am VERY happy with my hair color now. I colored it today and there is no need for me to put any toner/mask into my hair to tone down brassy/yellow hues. That in and of itself is fantastic. Right now, I rate eSalon a five and will continue to use them--the amount of time and money I am saving not going to a salon, for me, is great. I work full time five days a week and was never a fan of taking a weekend day or evening to "get my hair done" (I am not one who likes sitting in a salon for two hours while my hair is colored). Let's see how the color settles over the next few weeks and I will report back. Right now, yaaaa!!! 0 of 0 people found this review helpful. Did you? |
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Beautiful, natural color and great customer service.Ok, I was terrified to do this. It sounded like a great idea until the package arrived. Then, I absolutely had to do it...no excuses. My instructions said for me to do roots only. But I wanted all over color. I called and was connected with a certified hair colorist immediately. She explained why it had to be roots only. And I got a pep talk making me feel that maybe, I could actually pull this off! So I figured, “ok, I’ll play your silly game. What can I lose that can’t be fixed?” Well, all I can say is that it’s probably the best hair color I’ve ever had. It is gorgeous. My hair is shiny and full of body and life. My friends couldn’t believe how beautiful and natural looking it is. They attribute it to my skill, but I know better. I know I screwed up several times. It’s all about the beautiful color and the support I got when I called. 0 of 0 people found this review helpful. Did you? |
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Good but, could be better!My colorist chose the most beautiful red highlights inside my custom color ! However, it did not " blend" the way I had hoped it would. I have sections of heavy saturation of color and barely any in others. Probably more to do with my hair than the color. I would love the " custom red" all over though! 0 of 0 people found this review helpful. Did you? |
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Total picture very goodIt is very good but a speck dark. However my friends love it. I got loads of compliments. 0 of 0 people found this review helpful. Did you? |
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Lots of help from stylist.The color was a little warmer, wish it was richer. Really liked the glaze for the ends. 0 of 0 people found this review helpful. Did you? |