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66,489 Client Reviews |
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Very NiceIt is nice, had some violet in it but I feel that has faded already but I would still recommend 0 of 0 people found this review helpful. Did you? |
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Color is easy to use & I liked the colorHave a couple spots of gray, where the color did not take, I even put extra color on those spots. 0 of 0 people found this review helpful. Did you? |
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ColorI liked the color that was prpared for me. I thought there might be a little too much brown in it and red. But i have a lot of gray and it covered it. Do you have drops that you put in your color to cover the gray longer. My salon does it. On the whole it was a very good product just a little redder than usual. 0 of 0 people found this review helpful. Did you? |
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Great product...Fantastic.....BUT....gray starting at crown.... 0 of 0 people found this review helpful. Did you? |
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Nice color coverageProduct is fairly easy to use. 2 sets of gloves provided. Nice touch. Not sure whether it’s recommended to use whole bottle. Directions don’t make it clear. 0 of 0 people found this review helpful. Did you? |
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Loved colorLoved hair color but this time of year I would prefer lighter...I am waiting for it to fade a bit and then order again... hopefully I can go a shade lighter 0 of 0 people found this review helpful. Did you? |
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The color is great. I am happy with it.I only wish that they would provide a color brush/applicator with each color kit. It came with my first one, but I didn't know I was supposed to keep it and I threw it away with all the emply containers. Why could you not include a new applicator in each kit? 0 of 0 people found this review helpful. Did you? |
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Great product, Happy to have during this time!Love the product, color match is great. I wish they had a smaller bottle as I only use half the amount and toss the rest. 0 of 0 people found this review helpful. Did you? |
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Marty's new lookCan't say enough about the custom coloring mix.....Except I love it! 0 of 0 people found this review helpful. Did you? |
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Hair Color ProductIt was ok in a pinch but the hair color i had my hair done with did not smell like ammonia 0 of 0 people found this review helpful. Did you? |
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Happy customerOverall great product, If anything I'd like longer gray coverage 0 of 0 people found this review helpful. Did you? |
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I like the product But......The color has to much red in it. I think a medium ash blonde and a dark ash blonde mixed would be a better color for me. 0 of 0 people found this review helpful. Did you? |
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GreatBut shipping takes too long 0 of 0 people found this review helpful. Did you? |
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I was surprised how much I loved the colorI was apprehensive after receiving the box after seeing the colors on paper... after application the color was great! Loved it, maybe would like a bit more red in it next time. I did notice however the color faded fairly quickly 0 of 0 people found this review helpful. Did you? |
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My First Time Custom Color SetThe color did not completely cover the gray and wasn't quite the color I wanted but this is a work in progress. I am a 1st time user so I will have to wait and see when adjustments are made by my colorist how my hair turns out before I can give it better rating. 0 of 0 people found this review helpful. Did you? |
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Came out really REALLY good for a first time user....Instructions were easy... I was definitely nervous using a new product... I has no reaction or stinging or anything negative.. The color has sheen... Maybe it was the shampoo and conditioner too... The instructions said there would be two pairs of gloves and there were only one pair.. The other negative is that they said to use these large clips to separate your hair.. They should include those clips for first time users.. Especially during the pandemic.. I cant go shopping... I used my toddler grandchildren's clips and had to throw them away after... All in all, it will be easier the next time.. THANK YOU.. p.s. you should have a customer service to write to also... 1 of 1 people found this review helpful. Did you? |
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Good high quality product. The color was just what I was looking for..The only drawback was that I had a few resistant grays it didn’t cover 0 of 0 people found this review helpful. Did you? |
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Lovely colourThe colour is great, just as I hoped. It is a little tricky to do yourself, but the guidance was good, the result was excellent. 0 of 0 people found this review helpful. Did you? |
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My hair colorI love how vibrant this color is at the beginning. I found it faded quickly. I wish it would last a little longer. I will continue to buy. 0 of 0 people found this review helpful. Did you? |
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DyeWorks well . hair comes out very dry, but cor is good 0 of 0 people found this review helpful. Did you? |
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Spot on product for pandemic times!Professional quality color........but next time I will go a bit lighter. Swatches seemed lighter than the color I selected. 0 of 0 people found this review helpful. Did you? |
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LovePlease leave the same! 0 of 0 people found this review helpful. Did you? |
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Very nice colour, but too gold.The set and the instructions were all very professionally done. I've been coloring my hair for a very long time and have used professional color my Swiss hairdresser gave me. Although a bit more gold than requested (I like and prefer ashy), the color is natural looking, but didn't accomplish what I wanted. I specifically indicated that I wanted to create 'lowlights' in my whitish-blonde hair. While difficult for a non-professional to accomplish, I've done this before. The customized instructions were for doing only the roots. That is the opposite of what I intended, because roots produce a grow-out phase and an ugly line. My hairdresser counseled against that. The color would have worked for only roots. Because the color looked so incredibly dark while processing, I may not have left it on long enough. There is very little contrast. I may not do this again. Should probably stick to professional coloring. 0 of 0 people found this review helpful. Did you? |
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Loved itGot my first order and it did a great job, didn't cover my Grey's but in hindsight I could have used way more product 0 of 0 people found this review helpful. Did you? |
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Great colorWhy anyone would pay four times as much for single process color Is beyond me. 0 of 0 people found this review helpful. Did you? |
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2nd Time AroundThis is my second time using the product. I love the color but it's getting dark. It's time to do the highlights but I like the color. I have the highlight kit but afraid to use it since I don't have anybody to help me put them in. Wish there was a cap I could just put on my head, pull hair through and color that way like they used to do a long time ago. I'm still struggling with gray coverage at my temples. They just don't want to color. they are tinted but not colored. I was also missing a brush in this kit and had to put it on with my hands. Not big deal. 0 of 0 people found this review helpful. Did you? |
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I would recommendColor was SPOT ON .... 0 of 0 people found this review helpful. Did you? |
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Color matchHad just a touch too much red..needed to be toned down just a touch..but Totally love the product itself 0 of 0 people found this review helpful. Did you? |
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I was very happy with my hair color it matched perfectlyHappy with my hair color it matches perfectly to the the rest of my hair , but the gray coverage is not very good at all, I can still see all of my gray hair, the only disappointment 0 of 0 people found this review helpful. Did you? |
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Lasting colorI really liked the color after I used the product. But I really wish it stayed that color a little longer. Dyed hair April 16 over 3 weeks ago. The color has faded to a white blonde again. Maybe I need to apply better. Used the brush method. May just part & work it all in like I used to with other products. They usually last at least 4or 5 weeks. 0 of 0 people found this review helpful. Did you? |
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Very happy with this DIY coloring systemThe reason I took away one star is because the gray started showing slightly about 3 or 4 days after I did the color with the esalon kit. Usually it doesn't start showing for a couple of weeks when I go to my regular hair colorist and then by week 3 I do them again. But it may be that the volume of peroxide they sent me wasn't strong enough. I wrote them today to ask about that. Otherwise, I love it. It's easy to do yourself. I never dreamed I could color my own roots!!!! 0 of 0 people found this review helpful. Did you? |
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Great product- color is perfect.This is the second order I have made. The only reason I am giving it a four star instead of five, is that this time I did not receive the applicator brush and it was difficult to apply the color to the roots and then work it up the new growth without the brush. Other than that all was good. 0 of 0 people found this review helpful. Did you? |
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Love itI like to go platinum what do you think 0 of 0 people found this review helpful. Did you? |
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Color was greatThe colorist modified my color and I liked it even better than my original color. My only complaint is that my grays came back slightly quicker than if I went to the salon. I'm ordering again! 0 of 0 people found this review helpful. Did you? |
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Gray coverage..color is fantasticDidn’t entirely cover my gray streak. Do I need to adjust the timing? 0 of 0 people found this review helpful. Did you? |
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Great productsI love the color that I used but regretfully have to say that I can no longer color my hair. I have lost a tremendous amount of hair both times I used your products. I will not be using them anymore. 0 of 0 people found this review helpful. Did you? |
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ColorIt was a bit of a challenge coloring my own hair, particularly in the back. I did ok. I thought the color was a little red...in certain light 0 of 0 people found this review helpful. Did you? |
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Awesome!!This was a great kit and the color was amazing. The only thing I have a problem with is how fast it faded/washed out :( It was gone in a couple weeks! 0 of 0 people found this review helpful. Did you? |
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I loved the color and want the exact same but my option just came up as ends refI need the grey coverage on the roots, but the ends refresher seems a little less intense and would like that also. 0 of 1 people found this review helpful. Did you? |
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Great productSo I wanted something that would colour my greys as the over counter products in the shops just wasn’t doing that. So I picked what I wanted, sent a photo and the colour got sent. Unfortunately the colour for the ends went all over the box. So I sent a picture of it and resent me another one. Customer service was great. My partner helped me to put the colour on my hair and I must say very happy with the results. 0 of 1 people found this review helpful. Did you? |
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Color soonerI think i was too’ scared’ so i only used hsf the color provided and took it off 5-7 minutes too early. So now only after a couple if weeks , my roots are starting to gray so moved the date to the 19th from the 26th If it wont damage my hair, i would like to get it the the 11th instead 0 of 1 people found this review helpful. Did you? |
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Hair colorI really like the color but it could have more gray coverage.But it does the job. 0 of 1 people found this review helpful. Did you? |
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Great color!The formula matches perfectly and the only reason it isn't five stars is that it is really difficult to color the back of my head as well as my hairdresser does! 0 of 1 people found this review helpful. Did you? |
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Just the right ColorI am very pleased with the overall color. I'm not sure that it will be ok for the next time. But we'll see. I do think this feels very harsh and my hair has taken a lot of time to feel a little recovery from the damage. I wish I could find a rinse that added a little color and then I would enjoy tinted gray hair. My complexion does not look good with my silvery (no color) hair so I am still coloring. 0 of 1 people found this review helpful. Did you? |
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Totally like the PROCESS, just want to tweak my colorHappy with the overall process, but wasn't as purple as I wanted!! 0 of 1 people found this review helpful. Did you? |
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Good quality hair products.Color is good, but a little dark because it took me too long to apply it. First time ever coloring my own hair. 0 of 1 people found this review helpful. Did you? |
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Love the color but....I love the color. The process is easy however, it is not covering all my gray by my part line. I have tried to leave it on a bit longer, I have tried to make sure I get it saturated with the color. It just seems to have a bit of trouble with my resistant gray. Any ideas are appreciated. 0 of 1 people found this review helpful. Did you? |
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Getting thereI'm on my third installment, it's getting closer each time to bold red color I'd like. Still has to get a little lighter and bolder. 0 of 0 people found this review helpful. Did you? |
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Great productI like the product but need my daughter to do for me second time around. I’m not great at applying. So I will post picture second time using. 0 of 0 people found this review helpful. Did you? |
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Need a brushI didn’t get a brush with this one and I need a brush. Please send with the next one 0 of 0 people found this review helpful. Did you? |
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Worked wellESalon worked well, although some hairs are still gray. I did recommend it to friends who are having issues with hair color due to in person salons being closed with the pandemic. 1 of 2 people found this review helpful. Did you? |
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GoodI love the color, but the gray coverage it was not that I expected . After two/three days I could see my grays again. 1 of 2 people found this review helpful. Did you? |
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Love the colorI’m hoping you get this message. I haven’t received my last order yet. I want to make sure it’s on it’s way. Thank you 0 of 1 people found this review helpful. Did you? |
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color resultShipping fast. Products high quality however color result not as expected. I’ll have to change it next time 0 of 1 people found this review helpful. Did you? |
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first time to order and use colorNoticed strong smell of peroxide. How many volume? Is it really 15%? Hair around temple areas didn't take color well. I can still see grey hairs. I have olive complexion - I wonder if a tint of red or gold will look better on this color. What do you think? 0 of 1 people found this review helpful. Did you? |
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covered grey wonderfullythis stuff is really good - my only concern is if you have a ton of hair like I do you may run short 0 of 1 people found this review helpful. Did you? |
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best colornever had this many compliments on my hair 0 of 1 people found this review helpful. Did you? |
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Not bad pretty good coverageOverall the product went on smoothly n looked great... unfortunately been three weeks n the white hairs are peeking through didn’t last as long as I had hoped.... product was okay 0 of 1 people found this review helpful. Did you? |
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Intense redMy grey is coming back so it did t keep the grey from coming back therefore it didnt co er my grey very well. 0 of 0 people found this review helpful. Did you? |
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Easy to use but a little orangeI liked the product. It was so easy to use and fail proof. Everything was labeled and clear, however the color was a little orange. I ordered ash blonde but it came out an orange tint. It wsnt super noticable with myhair being really blonde I just wished it were a little more blonde rather than orange under tone. Overall it died my hair and was very soft afterwards. I will order again I will just make sure I order a lighter blonde. 0 of 0 people found this review helpful. Did you? |
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A little dark, but pretty colorI liked the process and the experience. But it turned out a little darker than planned. I actually sent my formula with a picture of my hair color, hoping that would help. Overall, in this time of social distancing, I was very happy to have an option to order color. I knew I didnt want store brand color. So even though it turned out a little dark, the process was easy, and my hair feels great. 0 of 0 people found this review helpful. Did you? |
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Best color choiceI am happy with the color choice I received from esalon. The only problem I have is my grey around my face not really take the color. Do I need to leave color on longer than what instruction said. Other than that I am very happy with the color I got. Thank you 0 of 0 people found this review helpful. Did you? |
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Color came out wellLoved the color and ease of application. My only wish is that the conditioner would leave my hair softer. 0 of 0 people found this review helpful. Did you? |
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Fades quickly.Fades quickly is only issue. 0 of 0 people found this review helpful. Did you? |
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Good First ImpressionI really like the personalised element of the products, and it’s nice to receive emails from the person making your colour for you. It’s reassuring to know that someone truly cares about getting things just right. The only thing that I’d say is that it’s not easy to change the order type from an all over colour to a different colour product, such as a highlighting set, for instance. The site is, generally speaking, user friendly, but there are a few issues with finding the feature you want easily. I also think the introductory cost is great, but the fact that it then doubles (as a minimum) from the next order onwards is a little bit difficult to justify. I’m still considering whether I’ll allow my next order to ship or whether I’ll skip/cancel. The shampoo and conditioner that come with the set is amazing - I love how nice my hair feels and smells after using them! 0 of 0 people found this review helpful. Did you? |
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Very goodDo not like auto ship ! 0 of 0 people found this review helpful. Did you? |
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Great coverage!I had my last salon color on 2/29/2020 & my roots are White! I filled out the eSalon form & sent a photo. The stylist, Freddie, did dark brown for roots & comb through the ends. I did leave on 30 minutes, not 20 as when I did the skin test, it was a bit light. Wish I could submit a before & after photo. I have my reorder set up. With the Covid 19 stay home in force, CA salons might be closed till Aug. I wont be going every 4 weeks again. Thanks from a happy over 65 customer! 0 of 0 people found this review helpful. Did you? |
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Great color!I love the shade and how it looks multidimensional. The only negative I have is that it doesn’t cover stubborn gray very well. 0 of 0 people found this review helpful. Did you? |
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Exceeded Expectations!I have been highlighting, coloring, bayalaging, you name it, to my hair for the past 30 years all in the attempts to turn my dirty blonde into a real blonde. This has always been done by someone else, typically in a salon, and by a family friend in my early 20's. Over the past several years I have not been able to achieve the same blonde as in my 30's. I still don't know the reason for this: change of colorists, changes in my hair, who knows. What I do know is that I've been a bit underwhelmed by the salon lately, and with Covid, I thought now was the perfect time to try it myself. What is the worst that can happen? Sure, I can turn my hair orange, but only my husband and kids see me right now! So I took the plunge. Wow. I am so happy. I really never had doubts about the quality of the product, but rather I had doubts about my own ability to execute. However, with all the instructions, how-to videos, etc, I made it happen! It was a 2 step-process for me: Last night I colored my roots with The Medium blond color customized for me. Overall it was a bit darker than I expected and wanted, but it really looked nice and very natural. Then this morning I added the Light Kit. I have dimension now! It looks just as good as when I go to the salon now. Possibly even better. I am ecstatic. It is still not the same blonde as I had in my 30's but considering I accomplished this all by myself at home and it looks great and natural, I could not be more pleased! 0 of 0 people found this review helpful. Did you? |
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Nice productThe product and directions were all great and easy to follow! And I loved that it didn’t make my head feel itchy like it always does even after going to the salon. The only negative thing is that it has faded. I dyed my hair 3 weeks ago and it has already faded. I’m thinking it probably should have been left on longer. Otherwise it seems to be a great product! 0 of 0 people found this review helpful. Did you? |
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First Time to Color My HairI have always gone to a salon to have color put on my "white" roots. I'm 70 years old and with the Corona Virus I had no choice but to dive in. After reading all the reviews on Facebook and the eSalon site, I ordered my color...I was hoping it was correct. Hard to match on a computer screen. I consulted my own hairdresser trying to get the correct color match but found she was very negative that I was considering a boxed color. She felt I would ruin my hair and the result could be not what I wanted. I'm in NY and have no idea when we'll be even somewhat back to normal or a salon will open. I had to do it. Powder and root spray were not my answer after 7 weeks. I usually go every 3-4 weeks for color. My hubby helped me with the back of my short hair. I have to say I was very pleased with the result. We did a good job with the help of eSalon and the ease of use of their product. They took me step-by-step and the video's helped. My only disappointment was that it didn't cover all the grays even with my knowing and advising eSalon that my hair is difficult to color as the gray doesn't want to absorb color. I'll consult with my eSalon colorist, Celine, before I reorder. Maybe she will have a suggestion for my next order. My hair didn't come out red or green so I feel we accomplished our first time to color very well. 0 of 0 people found this review helpful. Did you? |
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Overall I am pleasedThe pros are; the color went on great, no lines or blotchy spots and had a nice shine after. The cons are; it left my light ash hair pretty brassy. They were very quick to help try to correct it ,but it still remains more brassy then I prefer. 0 of 0 people found this review helpful. Did you? |
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Love itWill never use any other colour than esalon ever again xx 0 of 0 people found this review helpful. Did you? |
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Still have grayI am not sure if around my hairline didn’t cover well due to the color stain applied or not. I was disappointed to still have gray around my hairline/ forehead area. Going to try skipping the color stain next time. 0 of 0 people found this review helpful. Did you? |
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Great coverage!Good coverage but faded after a few weeks. 0 of 0 people found this review helpful. Did you? |
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DarkerThe color was really good and I loved, but a little bit more dark than I thought. 0 of 0 people found this review helpful. Did you? |
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Loved it!Easy to use and good directions. The color is great, but may want a bit more brown next time. 0 of 0 people found this review helpful. Did you? |
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Product GoodI like the product but I can't get anyone to return my call. 0 of 0 people found this review helpful. Did you? |
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ColorThe color looked a little reddish in a spot or two. 0 of 0 people found this review helpful. Did you? |
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Hair colorI really liked the color I received from your product. It matched my color from my hair dresser. I had not colored my own hair for a very long time. The instructions were very good and I had no problem. However I am finding that the color is fading after three weeks. It might be my fault since I didn’t leave color on my ends long because I was afraid my hair would be too dark . I was wrong color was great and next time I will leave it on the 1-2 minutes. I was very pleased with this product! 0 of 0 people found this review helpful. Did you? |
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HighlightsLove color but would love some highlights. Something to brighten it. 0 of 0 people found this review helpful. Did you? |
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Grey coverageReceived my product today and although I loved the packaging I had a problem with the root colour, it turned out a mousey brown colour ( the combo was brown, red and violet like I said the root colour is no where near the colour I expected and required and I thought that may happen cause my roots are hard to cover, I want to send you a pic so you can see for yourself. If we could fix it somehow I would def buy this product again 0 of 0 people found this review helpful. Did you? |
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Pretty greatI really was looking for a way to go from very dull highlights to a more natural brunette. Overall, I would say I'm very impressed! I had just enough to cover my very thick, long hair with 2 bottles- although I wish there would have been a bit more product. The only thing I don't understand is why the roots were sent with a lighter color than the ends? 0 of 0 people found this review helpful. Did you? |
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Great color and textureI think I needed to leave it on the roots longer than 15 minutes. I still have a few gray places...top of my head and sides by my ears. I will call and speak with someone about that. 0 of 0 people found this review helpful. Did you? |
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New productThe product is pretty amazing and really gives a beautiful final result on your hair. However I had developed a type of allergic reaction right after using this product. My scalp is red and itchy. I am sorry but I cannot order again. 0 of 0 people found this review helpful. Did you? |
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HmmmMy gray/white hairs didn't all quite color. I followed the directions very carefully. 0 of 0 people found this review helpful. Did you? |
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Very goodThis was my first try and my husband did the application. We had fun doing it!! The color was a great match, the instructions were excellent, and the initial results were amazing. I have noticed after the first week that the color is fading over the gray. Next time we’ll put it on a little heavier and see if it holds up better. 0 of 0 people found this review helpful. Did you? |
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I did it!Great color match and relatively easy to do for a first time (I'm over 50!).I wish that it had covered my grays a little better, but I'm hoping that will improve as esalon continues to get to know my needs. 0 of 0 people found this review helpful. Did you? |
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Top of head slightly too bright...It was a very slightly hint to Ash, right on my hairline and on the very top of my head, other than that it was perfect!! Thank you 0 of 0 people found this review helpful. Did you? |
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I was SO on the fence about trying it...As soon as I ordered my color I regretted it. I was so nervous it wasn’t going to look right and I would end up spending hundreds of dollars to reverse it. BUT - wow...the color formulation was PERFECT for me. This is the color I always try to achieve in the salon but it never comes out exactly how I like it. I went from $185 plus tax for roots and gloss to $12 my first go. I did receive the ends color as a promotional gift for my first order but did not choose to use it. I have had balayage done before and I prefer a semi permanent gloss. What was sent was permanent and I didn’t want to make it impossible to highlight again if I do choose to. Covered all my greys!! This is day 2 and I have yet to wash my hair so I don’t know how long it will last but so far I love. I am so pleased and will continue using. 0 of 0 people found this review helpful. Did you? |
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Beautiful color and conditionYour team provided me with a customized formula that was very nice. As most are aware, my hairdresser is closed due to Covid 19 so I had to find another solution. I had heard of eSalon on various tv shows. My stlist uses a "cream" tube color because of my abundance of white/gray hair especially around the front and top of my head. The coverage was good the first week or 2 but seems to be fading which is understandable with a liquid color. I did allow it to develop 45 mins before bring through my ends. If there is any way you can give me a little more coverage, I appreciate it. Thank you for your wonderful service! 0 of 0 people found this review helpful. Did you? |
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Absolutely the best!I used this color for the first time a few weeks ago due to the shut down for the pandemic. Will keep using this and the savings are great! 0 of 0 people found this review helpful. Did you? |
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I am very impressed this worked perfect.. I am 60 yrs old ash redhead.Celesia Gouhari 0 of 0 people found this review helpful. Did you? |
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Color of my hairThe color was ok but I need more coverage for my greys. 0 of 0 people found this review helpful. Did you? |
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Great color and application kitThe color was a great match and all of the products were of fantastic quality. I would have given 5 stars if the color had a little more quantity. Otherwise great! 0 of 0 people found this review helpful. Did you? |
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Amazingly accurate colour match!I was worried but I was impressed with the kit I bought and the instructions supplied. Only down side was I didn't realise the timer had a tiny on/off switch on the back, and it wasn't mentioned in the instructions. Tiny panic but I had my phone and used it. Then, on inspecting more calmly, I found it but nothing was in the instructions about that. However, in all other aspects of the instructions, it was spot on. I did feel my hair was a bit dryer than I would have expected when i'd finished drying it. However, in fairness, it desperately needs a cut now and thats not about to happen anytime soon! 0 of 0 people found this review helpful. Did you? |
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( Hair dressing) easy instructionsproduct instructions very good , packaging perfect product okay nice consistent color did ask for light blonde end result was medium blond ( virgin hair ) meaning no colour or bleaching for the last 5 years . Definitely good for home users but needs improvement as i ask for different colour 0 of 0 people found this review helpful. Did you? |
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After all it was greatThe first time i got my color i did the test for my color and I left photo showing that the color sis not work. Then I asked if I can put it in all my hair instead of only the root and nobody had asnwer me yet But then they answer me and They adjust my color they send me my mee color amd I try it and it look great. Thank you 0 of 0 people found this review helpful. Did you? |
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too much brassy undertonethe process was very easy in terms of color application, however, despite the fact that i kept the product in 50 min (to cover grays), my color came out with significant brassy undertone. i dont like that at all, so im wondering how to fix it or how to adjust the color when i order the product again? 0 of 0 people found this review helpful. Did you? |
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Good color, doesn’t lastPlenty of color, looks great, but the gray coverage is short-term. 0 of 0 people found this review helpful. Did you? |