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2,604 Client Reviews |
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Protective CapeLoved the Cape, put a towel on the floor, to catch any drippings, but it was much easier using the Cape than a towel. 0 of 0 people found this review helpful. Did you? |
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Saved my baconIf I had not had this I would have color everywhere..... 0 of 0 people found this review helpful. Did you? |
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protective capeI was happy to have this but would like it to be a little longer … it did the job though and I am happy to have it for future use 0 of 0 people found this review helpful. Did you? |
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You could use a plastic bag...OR - have a badass cape and feel like a superhero while you color. Get the cape. 0 of 0 people found this review helpful. Did you? |
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Love the capeLove it and it protects my clothing. However, it can get warm while wearing it and it is somewhat heavy. The material is in good quality. 0 of 0 people found this review helpful. Did you? |
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The Cape was a great.I loved the cape. Usually use towels and wear ratty clothes, but the cape was much larger than I thought it would be and really protected my clothes. 0 of 0 people found this review helpful. Did you? |
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Black capeLove the cape, just wish it was a little longer. 0 of 0 people found this review helpful. Did you? |
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👌🏻Awesome qualityA little shorter than expected but the material is great quality. Love the adjustable neck. 0 of 0 people found this review helpful. Did you? |
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capeWorks great so you don't any color on your clothes and folds neatly away until next time. 0 of 0 people found this review helpful. Did you? |
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Works wellNo more ruined shirts for me 0 of 0 people found this review helpful. Did you? |
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Better than an old towelA bit short (just to waist) and the placement choices of the 2 neck snaps could be placed a bit better. I’m only 85 lbs & smallest option strangled me, the wider option left cape gaping open. Next time I will use a clip to close it snuggly, but for 1st use, I was concentrating on other things. With all that being said, I’m still glad I had it to use. 34 of 35 people found this review helpful. Did you? |
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CapeGreat thickness, snaps in variety for different size necks! Just wish it were a few inches longer! Great product!!! 0 of 0 people found this review helpful. Did you? |
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Not bad for the priceA little too plasticy, i wish it had a little more towel like texture. Not sure how long this would last for anyone who dyes their hair with regularity or ever tried to wash it. 0 of 0 people found this review helpful. Did you? |
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Nice but I don't use it...I have an large old t shirt that is my go to... 0 of 0 people found this review helpful. Did you? |
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Don your cape and save the worldSalon quality cape at home 0 of 0 people found this review helpful. Did you? |
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Great shieldThe only reason I didn’t give five stars was length & my messy work! If it had been 1” longer it would have been perfect! 0 of 0 people found this review helpful. Did you? |
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A must haveI won’t be damaging clothes anymore! Yes! 0 of 0 people found this review helpful. Did you? |
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Too shortPerfect if it were just a tiny bit longer so my arms are allowed to move but still covered. 4-6 inches longer 0 of 0 people found this review helpful. Did you? |
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WorksKind of an awkward fit, but it works 0 of 0 people found this review helpful. Did you? |
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Nice QualityThe cape was a nice bonus with my first order. It has a nice weight to it and it doesn't feel like a garbage bag. Very similar to a professional cape. I just wish it was a little bit longer. 0 of 0 people found this review helpful. Did you? |
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Great for Self-ApplicationThis cape is made for people to use their arms. It's not a normal protective cape for that reason. They really thought this through! 0 of 0 people found this review helpful. Did you? |
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Excellent qualityDefinitely worth the money! I’m just not happy about having to pay duty on my orders ☹️ 0 of 0 people found this review helpful. Did you? |
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Brother using new cape with my new color kitMy brother likes the newest cape design. I hope it keeps the runoffs off of my clothing... 0 of 0 people found this review helpful. Did you? |
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Good materialHeavy material not cheap 0 of 0 people found this review helpful. Did you? |
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not exactly one size fits allit's a decent size but the adjustable sleeves don't seem to accommodate much and they are awkward to fasten on one's own when one has rotator cuff problems in one's shoulders. Definitely still protects as I didn't get the "sleeves" fastened until I went to shower off the colour and there was no trace of dye on my clothes and it is also pretty waterproof, only feeling a little damp underneath when the shower hit it directly. 1 of 3 people found this review helpful. Did you? |
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Beats staining your clothes!I recommend wearing a shirt under it gets hot wearing this cape and the plastic will stick to your skin. Other than that very minor issue, I love using the cape as it keeps from staining your skin, clothes, etc. You'll feel like you brought the salon experience to the privacy of your home. 0 of 0 people found this review helpful. Did you? |
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GreateSalon didn't leave anything out. 0 of 0 people found this review helpful. Did you? |
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very professionalprofessional 0 of 0 people found this review helpful. Did you? |
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CoverHave not used yet 0 of 0 people found this review helpful. Did you? |
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PerfectI didn’t have any unwanted color on my clothes 0 of 0 people found this review helpful. Did you? |
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My clothes didnt get dyedUnsure which is front and which is back...popper closure but only at the neck, leaving a big open bit. Some ties would have been useful- like salon capes have. If you fasten poppers at the front then you are leaving plenty of opportunity for dye to end up down your front as you move your arms. Poppers at the back and the whole thing ends up in front of you if you lean over (maybe to reach dye or bottles or clips fallen on the floor) blocking your view and meaning you risk touching your clothes with dyed gloves when you move it back. But its sturdy material, has a hook to hang it up and protected my clothes, so all in all not bad. 0 of 1 people found this review helpful. Did you? |
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Nice cape!Cape is nice and thick. Could have been a little longer to cover my arms further down. 0 of 0 people found this review helpful. Did you? |
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Good cape, but wish it was a little longerThis is a good protective cape for hair coloring, and did the job well for me. I do think it needs to be a little longer and larger, though -- it might not fit the neck on a larger person, and could stand to be a little longer to catch any drips. 0 of 0 people found this review helpful. Did you? |
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Great accessoryThis is a great cape and I'm glad to have it. Although the color wasn't to my liking this made the first order worthwhile. 0 of 0 people found this review helpful. Did you? |
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Better than expectedSalon quality. Just a little shorter than i would have preferred. 0 of 0 people found this review helpful. Did you? |
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Helps with color everywhereLess mess. I like It! 0 of 0 people found this review helpful. Did you? |
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Works wellI thought it would be a little longer, but actually it seems fine, and I like the space on the sides that allows the arms to move freely. 0 of 0 people found this review helpful. Did you? |
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Good protector from my messy color job!I'm such a mess, so having the cape really protected my clothes. Felt like I was in a salon...except for the other mess I made :) 0 of 0 people found this review helpful. Did you? |
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Outstandingagain, don't know how I dyed my hair without it all these years 0 of 0 people found this review helpful. Did you? |
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Very high quality!Salon grade! 0 of 0 people found this review helpful. Did you? |
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YES!!!!!DEFFENTLY WORT THE BUY, JUST KEEPS EVERYTHING FROM BEING MASSY ... FOR YEARS WAS GETTING MY TSHITS DURTY ... 0 of 0 people found this review helpful. Did you? |
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Nice capeThis is perfect for in home coloring. Covers enough, but not so long that it gets in th way. 0 of 0 people found this review helpful. Did you? |
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SurprisedAwesome it is not cheap fabric worth more than I paid great deal 0 of 0 people found this review helpful. Did you? |
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Wish it was longerGreat material and well made, just wish it was longer. 0 of 0 people found this review helpful. Did you? |
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Coloring lifesaver!The worst part about coloring is deciding which old shirt to ruin time and time again. This cape saved my comfy, old t-shirt. It fit just right around my neck, not too tight or too loose. Hangs up nicely on my door until next time. Lifesaver! 0 of 0 people found this review helpful. Did you? |
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Very impressedI figured this cape would be thin and somewhat cheesy in quality. Like everything I received from eSalon, the quality was fabulous. I now have the cape to use for my hair coloring as well as when I cut my son's hair. The cape is thicker and rubbery on the inside to prevent from sliding. I would give 5 Stars, but I did four stars only because I wish it was longer as it goes to just below the waist. Besides that, the quality is fabulous! 1 of 1 people found this review helpful. Did you? |
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CapeI liked the cap...a little awkward but anything I would use would be awkward. 0 of 0 people found this review helpful. Did you? |
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Professional quality productsI was hoping that this wasn’t going to be made of cheap plastic, and I was pleasantly surprised! Although, I usually put on an old shirt to color my hair, you never know when this will be useful. 0 of 0 people found this review helpful. Did you? |
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It is too dark, it makes stains on bathtub, shirt, and skinIt is too dark, it makes stains on bathtub, shirt, and skin and it doesn't cover gray for too long. very disappointing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNadia - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
SmallIt's too small for my fat neck and small in general. But I'll keep it for when I help my friend 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Cathy, We're truly sorry that our Protective Cape did not fit the way you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I expectedThe cape is not only heavy but doesn't drape over your shoulders. It's a slippery materialI so I was constantly pulling it back & forth & then just bagged it. I'll go back to using the cloth one where material is soft & covers me front to back. Does not hang as shown on your web page. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Ellen, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Never receivedI unfortunately didn't receive the cape in my last order, like I had hoped for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too hot to wear this capeI wish it was waterproof but not so thick. The plastic cape makes me sweat in this heat. Maybe it's not going to be so bad in the winter. In the meantime, an old towel works better... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElisa - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Hate it. STaINS EVERYTHINGThe worst experience. I cancelled my plan months ago and my credit card was charged and an order sent out, no where to find a contact to talk to a PERSON. Such a frustration abusive process. Ruined several pillow cases and towels, STaIns everything. Bad 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatalie - We are so sorry for any frustration about your account. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No cape in the kitWhy isn't there a cap?? Had one previously. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - Thanks for taking the time to share your feedback with us! We apologize for any confusion. Each eSalon Custom Color Kit includes all of the necessary items for a bottle application. The Color Tools accessory kit will include a timer, clips, brush, and bowl. The Protective Cape is available for purchase separately. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Better if longerGreat quality product. Just wish it was longer 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sonya: That's for sharing your thoughts. We will pass your feedback to our team. |
Grey coverageSo this dye didn't cover up my grey's at all!! I have very stubborn resistant gray hair and this color didn't work for me so I will probably not be buying it again. And the cape should come in different sizes just saying. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDelayna - We appreciate your feedback on our Protective Cape, and we're so sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Very smallThis is great in theory - home hair coloring can be messy. But the cane is super small, I’m confused by the neck size, and it also does not cover much. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We're truly sorry that our coloring cape did not provide the sizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Hate it and trying to cancelThis is a scam and company won't cancel. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsConnie - We are so sorry to hear our color did not meet your expectations. We also apologize for any confusion about enrollment in our Color Plan. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
A lot hotter than I thought it would beMore likely to default to bare shoulders with a bath towel wrapped around my body. Coverage and functionality are fine 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Andrea - We're truly sorry that our Protective Cape ended up being too hot for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No gray coverageIt didn't cover my gray hairs. It was also more of a hassle with the different steps than the store bought hair dye. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
protective capeI still have not received the protective cape. Everything else came but the cap 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDaryl - We truly apologize that your order arrived incomplete. We have reached out to you via email to see what we can do about remedying this situation. We value every client and look forward to providing you with your Protective Cape soon. Keep an eye on your inbox for more details. |
DisappointedWhile the quality of the cape was good the size was very disappointing. It was too short and one size does not fit all. If you snap the side where your arms suppose to be you better have super slim arms. If I knew that it would be so short I would not had purchased this item. At least it should cover all the way down to your waist the cape did not. That is why I gave it a rating of one star. For the quality of the cape I would have rated it a five star. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarilyn - We're truly sorry that our Protective Cape did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Protective CapeLike 👍no more spills on me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We're so happy to hear that you enjoyed the Protective Cape! We truly value your feedback and look forward to hearing from you again in the future. |
SmallIt’s smaller than expected 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarrie - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
OkayOkay. But restricting and cumbersome 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGood morning! Thank you for reaching out to us here at eSalon! We are so sorry to hear our Coloring Tool did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ok quality but to shortI was expecting it to be a salon length cape. The quality is pretty good but would be much much better if it was a normal salon length. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCrunchbucket - We’re truly sorry that our Coloring Cape did not provide the length you expected! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Good but smaller than expectedGood quality but doesn’t cover all of top as hoped. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We're truly sorry that our Protective Cape did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
As seenIt looks exactly as advertised a bit snug on me but that is just me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - Thank you for your feedback, and we are so happy to hear that you are enjoying your Protective Cape! |
It’s just okThis works well because I can go right in the shower with it. It’s a little too short, though. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanine - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Button brokeThe material is nice and it covered me well. After the first use, when I removed the cape one of the buttons broke off. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa- We're truly sorry that our Protective Cape was defective. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
CANCELLEDI CANCELLED MONTHS AGO AND THEY ARE STILL SENDING ME PRODUCT HORRIBLE 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Get's the job doneIt's mediocre at best. I've used it, but I prefer wearing an old zip hoodie instead. I wish that it was machine washable and shaped a little differently. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole- We’re truly sorry that our Protective Cape did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Terrible. Unusable.This cape is ridiculous. MR hair color instructions are to apply hair color and then get in your shower, apply remaining hair color and work through. You would think the cape they offer would work with the instructions for their hair color. When applying their hair color you don’t want to wear anything that can’t be unbuttoned, since you rinse your hair out in the shower. This cape: It lays over your front and back like a bib. It’s short, reaches just to waist It does not cover your sides at all It’s very thick and very hot, it makes you hot then sticks to your skin If you want to have coverage of your chest and stomach while applying and waiting on your hair color you would need to wear something under your bib. If you don’t wear something under this cape you are completely exposed There is nothing positive about this cape. Buy a black terry spa wrap for half the price and you will be much more comfortable. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeidre - We're truly sorry that our Coloring Cape did not provide the easy coloring experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
not long enoughThe fabric quality was great, but this cape is to short to protect clothes when you are doing your own color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsML18 - We’re truly sorry that our Coloring Tool Protective Cape did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Cape LengthWish it was a little longer 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPam- We’re truly sorry that our Protective Cape did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not what I expected at allIt’s not a cape it’s a bib if you can call it that. It smaller then I ever imagined it don’t even fit around my neck and the NORMAL capes at the salons fit but this not even close 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSamantha - We're truly sorry that our Coloring Tool did not provide protection that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I did not know you kept it.I need a new one. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
CapeToo short does not adjust well around the neck 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichaelene - We’re truly sorry that our Protective Cape- Coloring Tool did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Never receivedIt's still in transit although my USPS app said it was scheduled for delivery on 6/26 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary B. - Thank you for your feedback! Upon reviewing your profile, it appears that your order may have been delivered after your message was sent to us. We have reached out to you via email to discuss this matter further. Keep an eye on your inbox for more details. |
Colour was wrong so won’t use thisBought this to do my colour 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda C. - Thank you for your feedback. We're sorry to hear that you were unhappy with your color. Our Color Experts will contact you shortly. Thank you so much for your patience. |
A must when coloring except....This needs more sleeve length. Otherwise , easy to clean and use. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKPBGI - We're truly sorry that our Protective Cape did not provide length of protection that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Protective capeHandy to stop stains on clothing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren- Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Ok to smallLittle to small short 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIrene - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. |
Cape kept the colour off my clothesGood cape but could do with some fastening at the back as it does not stay in place if you bend over the bath to rinse off colour. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGrace- We're truly sorry that our Protective Cape did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Partial cape -doesn’t provide much coverNot very helpful for protecting clothes. Skip this cape and just wear an old tshirt. It’s a waste of plastic and cash. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine-We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
not worth the moneyThis cape was skimpy, more for a child than an adult. Not worth the money. Very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra- We apologize for the delay in our reply to your review. We're truly sorry that our Coloring Tool did not did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Poor qualityWouldn’t recommend. Very thin . Poor quality. Not worth the money at all . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSPARKLE - We're truly sorry that our Coloring Tool did not provide the quality you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ShortThis cape is very short 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoyce H. - We truly appreciate your feedback. We’re sorry to hear that you were disappointed by our Protective Cape. We're always looking to improve our service and products, and truly value everything our clients say. |
Tiny capeThis cape is so small but it at least covered my shoulders 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia J. - Thank you for your feedback! We’re sorry to hear that you were disappointed by our Protective Cape. We're always looking to improve our service and products, and truly value everything our clients say. Please keep your eye out for an email from us to assist you. |
Cheap plastic cape.I wanted to feel like I was at a salon. This was a cheap plastic cape. Might as well use a black trash bag. No different. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina H. - We're truly sorry that our Protective Cape did not work for you. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
The Cape is a little shortNice material but seems too short. Would have liked a little more protection 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPat- We're truly sorry that our Protective Cape did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too rectangularIt doesn't cover your arms because it's a rectangle. i think a circle would be better. It had a nice thickness to it though. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelanie - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
stiffwas stiff and what is the point of it when the color doesnt turn out at all please refund me all of my money 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Captain CapeSeems a little big to use. Need sizes. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHarriet - We're truly sorry that our Protective Cape was too big to use. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too shortFeels short and cheep. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - We're truly sorry that our Protective Cape did not provide the functionality you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Does the jobNothing special but did the job and was easy to clean. Every other product I've tried has been horrible and customer service was too... save your money! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKerry - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
It’s okI thought this was going to be a full cape. It’s just half the length. I could have just used a towel just fine. Meh. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSUSAN - Thank you for your feedback. We apologize for the disappointing experience you had with our Coloring Tool Protective Cape. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
CapeDidn’t realize the cape was short. I wish it were longer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIrene - Thank you for your feedback. We apologize for the disappointing experience you had with our Coloring Tool Protective Cape. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
CapeIt is too short. Should be longer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSherron - Thank you for your feedback. We apologize for the disappointing experience you had with our coloring cape. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |