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This really is one of the best shampoos that I've ever used at helping to keep my color fresh all month. My red color would always fade pretty quickly between colors and I was ALWAYS seeing my roots within a couple of weeks. With this shampoo and conditioner combo I have noticed my color lasting MUCH longer!
Cynthia - We're so happy to hear that you're enjoying your volumizing shampoo! We truly value your feedback and look forward to hearing from you again in the future!
POSTED BY:
Dale K.
March 11, 2016
Awesome
POSTED BY:
Dale K.
March 11, 2016
I have really thin hair and the shampoo is amazing
Wendy - We're so happy to hear that you're enjoying your hair color! We appreciate your feedback and look forward to hearing from you again in the future!
This product smells so good & definitely works as far as keeping the color in your hair. The volumizing part though.. I'm not too convinced.
This order as well has taken a long time to get to me! I ordered this 11 days ago & im still waiting. I just got an update saying it's finally on the way. So I would suggest ordering it before you color your hair!!
April - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Cathy L.
March 11, 2016
I love this stuff!
POSTED BY:
Cathy L.
March 11, 2016
This product gives my hair lots of body and I love the smell of it. :-)
Patty - We're so happy to hear that you're enjoying Volume Color Care Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Linda L.
June 28, 2018
Not so much
POSTED BY:
Linda L.
June 28, 2018
both the shampoo and conditioner that replaced the LOVE IT and LOCK products are wonderful!!!! I LOVE THE NEW ONES SO MUCH MORE!!!! The packets (individual packets) are more difficult to open than the older ones. With wet hands, forget it. Just a mention. Product is AWESOME!!
Sable - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Customer Service Representatives to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Alanna D.
January 10, 2018
Could be a bit better!
POSTED BY:
Alanna D.
January 10, 2018
I ordered Big Softie Shampoo & Conditioner. I was pleased with how quickly the product was delivered! The shampoo smelled wonderful and added volume. I would love to see this product strengthen as well as volumize.
Alanna - We're truly sorry that our Big Softie Color Care Volumizing Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Dove7000
November 21, 2017
Really not for me
POSTED BY:
Dove7000
November 21, 2017
I like the shampoo you send in the packet with the color better as it is white in color and it suds up easier than this one. I believe I need to try the shampoo that is compatible with the love Unconditionally conditioner.
Elizabeth - We're truly sorry that our Big Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
Sharon - We're truly sorry that our Big Love did not provide the moisture you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match!
POSTED BY:
Jessica L.
October 24, 2022
Will be buying again
POSTED BY:
Jessica L.
October 24, 2022
My hair is full and pretty, almost like I just got my layers re done
I love this shampoo for how clean it makes my hair feel, how it maintains my color, and adds volume. Plus it smells great! I have fine hair but a lot of it, and I just wish it lathered a little better. I have a difficult time getting the correct amount to work up a lather (which also means I tend to use more than I would like to in one shampoo). Hopefully this gets fixed, and it will be the perfect shampoo!
20 of 20 people found this review helpful. Did you?
I have only used the shampoo three times. It smells great, my hair feels clean, but I have yet to style my hair. So I hope it styles well. I have fine straight hair that is hard to style and hold a curl.
I used this shampoo for the first time and I love it! It made my hair soft and shiny and gave it nice volume. However, I can't figure out how to get the pump working. I have to unscrew the top and pour out the shampoo. Is there something I need to do to get the pump working? I thought I tried everything. Thank you.
I was a little skeptical about this at first. I didn't think i could get volume and protect my color at the same time. Boy was I wrong! I just found my perfect shampoo.
Same as the volumizing conditioner, I love the product! Give a good clean and helps lift those locks without feeling "product-y". The only issue, like other reviews, is the difficulty with the pump. Not gonna let that small challenge in the morning stop me and my volumized hair!!
A little bit goes a long way! I loved the way it smelled and how I could easily brush through my hair after I showered. The next day it was so soft and shiny!
I have very fine hair, so I've used several different brands trying to find one that volumizes while still being gentle on the color. Whoooo Hooooo ~ Nothing has come even close to delivering what I was looking for until I found Big Love! My search is over!
I have been coloring my hair for many years. I always wait three days after I color to wash my hair so I don't loose all my color in the first wash. Usually the shower is covered in dark brown coloring no matter how much I rinse and condition when coloring. I colored with esalon and waited the three days so I would feel safe to wash and to my surprise no hair color ran off. I was in shock. This shampoo did not pull the color out of my hair. It was so gentle and left my hair feeling full.
Very gentle for preserving color, just a bit drying for already dry, color treated hair. Leaves it feeling like snarled fishing line. The companion conditioner is geared for having no weight, so it doesn't help de-tangle much. It's difficult to have thin colored hair, you want volume, but you need moisture.
I've had thin fine hair my entire life, I've tried everything available from salon brands to discount store brands, with little to no results from either shampoo or treatments so I wasn't really expecting much from this. Boy was I wrong, I experienced double the amount of volume than with my regular shampoo. I'm sold, I'll be using Big Love from now on.
Could not be less inspired. From the colors of the new bottles, to the basic black flip cap...even the chouce of font. eSalon's previous packaging was delightful, whimsical, memorable to look at...Big Love staring back from the shower shelf...Big Softie right behind it....what could possibly have caused such a step back from the previous inspired and charming product presentations. I don't even recognize the shampoo inside....
20 of 26 people found this review helpful. Did you?
Lucia - Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We hope to continue helping you find hair perfection!
POSTED BY:
Joanie L
September 28, 2017
Not as good as I thought
POSTED BY:
Joanie L
September 28, 2017
This is only my second time using it, I e'll like I have to use a lot of conditioner and shampoo cover my head. I have fine straight shoulder length hair.
Joanie - Thank you for your review. We're constantly looking to improve our service and products based on what clients, like you, share with us.
POSTED BY:
Angela S.
April 11, 2016
Lots of suds
POSTED BY:
Angela S.
April 11, 2016
I didn't use much, yet I had way too much suds in my hair. I love the way my hair felt after. The amount of suds made me feel like there were hidden sulfates and chemicals that I probably didn't want in my hair. Smells good though.
Angela - We are so happy to hear that you love the smell and how your hair felt afterwards. You will be happy to know that are products are sulfate free!
POSTED BY:
Ann S.
April 16, 2022
very good
POSTED BY:
Ann S.
April 16, 2022
this shampoo goes by it's name it works I have very fine hair & not that much
Ann- We're so happy to hear that you're enjoying the Volume Color Care Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Kate F.
July 25, 2020
Nice volumising shampoo
POSTED BY:
Kate F.
July 25, 2020
Have hair some body and shine. Not quite as ‘boofy’ an effect as I was after but a nice shampoo.
I am excited to see the new packaging. I know that it has been difficult when you get to the bottom of the shampoo and conditioner to get the last few uses out of the container with the pump as supplied previously.
Gender neutral smell. Usually these don't work out on my hair. This did actually give me some lift & I have very thick very long(to my butt almost) hair.
I didn't see much of an increase in volume from some of the other shampoos I have tried. I am really concerned whether this shampoo contains Sulphates, as I know how bad it is to use shampoos that have this substance. Please let me know before I use any more of it. Thanks!
Betty - We're truly sorry that our Volume Shampoo did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Peggy - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Catherine M.
October 17, 2017
dont feel clean
POSTED BY:
Catherine M.
October 17, 2017
It has helped to not loose color however my hair don't feel clean
Catherine- We're sorry to hear that you were disappointed by your experience with our Big Love Color Care Volumizing Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Sandy M.
April 9, 2017
Smells nice but not what I expected.
POSTED BY:
Sandy M.
April 9, 2017
I expected more volume after using this shampoo, but I saw little, if any difference. It does smell very nice and was not expensive.
Sandy - We're glad to hear you enjoyed the scent and price of our Big Love Volumizing Color Care Shampoo, but apologize that you did not see as much volume as you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Maureen M.
December 19, 2016
Disappointed in Shampoo
POSTED BY:
Maureen M.
December 19, 2016
This shampoo promised to provide volume while protecting color. My hair was shiny but limp.
Maureen - We're sorry to hear that you were disappointed by your experience with our Volumizing Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Catherine S.
November 10, 2016
This shampoo did not meet my volume issues.
POSTED BY:
Catherine S.
November 10, 2016
My hair went flat during the day and I will return to my favorite beauty store shampoo.
Catherine - We're sorry to hear that you were disappointed by your experience with our Big Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Gina J.
August 22, 2016
Shampoo
POSTED BY:
Gina J.
August 22, 2016
Didn't feel like it lathered and cleaned the hair.
Gina - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
POSTED BY:
Sonya W.
October 15, 2022
I love this shampoo
POSTED BY:
Sonya W.
October 15, 2022
I love this shampoo, I just wished you could get larger bottles.
Sonya - We're so happy to hear that you're enjoying the Volume Color Care Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Krista T.
August 28, 2021
Volume shampoo
POSTED BY:
Krista T.
August 28, 2021
Most volume shampoos seem to really dry my hair out but this one doesn't!
Krista - We're so happy to hear that you're enjoying the Volume Color Care Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Sylvia K F.
May 7, 2021
Dyed hair needs this.
POSTED BY:
Sylvia K F.
May 7, 2021
I am a Wen user of many years. Nothing was even close. Then came hair dye..... stoped working. Tryed their sample.... this was $12 for both if you buy the dye subscription. But $30 if you dont. I can Not dye my own hair. Tryed months. Now i buy $30 i am so picky. I dont speak up for any product. But here weare. Ask for a sample. See for yourself. Stay safe and healthy.
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