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Christa - We're truly sorry that our Shining Armor left your hair feeling greasy. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Michele G.
January 14, 2018
Greasy mess
POSTED BY:
Michele G.
January 14, 2018
I got this to help with frizz and shine. Followed directions but found my hair just looked greasy and felt stiff. Not a product I'll purchase again. Disappointed.
Michele - We're truly sorry that our Shining Armor did not provide the added shine and decreased frizz you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Robin V.
December 22, 2017
Shine
POSTED BY:
Robin V.
December 22, 2017
I like the shine this gives my hair. But, I thought it would get rid of fly aways and help keep my hair from being so frizzy. After using this product I notice a bit less frizz but it is still there. I use it for the shine effect.
Robin - Thank you for your feedback. We apologize our Shining Armor Renewing Treatment Oil did not get rid of your fly-aways as expected. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
missy B.
November 24, 2017
No difference
POSTED BY:
missy B.
November 24, 2017
I have color treated super dry hair and didn’t notice this helping with shine beyond 5 mins of initial application... wouldn’t buy again
Missy - We're sorry you didn't see enough of a change with our Shining Armor Renewing Treatment Oil. We recommend using every day to multiple times a week to improve the condition and shine of your hair. Once you have been using the product consistently, your hair should become softer and the shine should last longer. We hope this information helps you get the most out of your Shining Armor!
POSTED BY:
Tracy L.
October 16, 2017
hair treatment
POSTED BY:
Tracy L.
October 16, 2017
does not tame my frizz or shine my hair as I thought it would
Tracy- We're sorry to hear that you were disappointed by your experience with our Shining Armor. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Sarah - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see you have reached out to discuss your needs and how we can best assist you, per our Satisfaction Guarantee.
POSTED BY:
April Z.
July 18, 2017
Oil
POSTED BY:
April Z.
July 18, 2017
I use it, but don't notice a difference when I do.
April - We're truly sorry that our Shining Armor Renewing Treatment Oil did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs
Charlene - We're truly sorry that our Shining Armor Renewing Treatment Oil did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Irene C.
April 18, 2017
Temporary Fix
POSTED BY:
Irene C.
April 18, 2017
This is a good temporary treatment, but is very temporary. It makes the hair very soft and provides a nice sheen. It gives no body and lasts a short time. Then the hair is fly away and dry.
Irene - We're sorry to hear that you were disappointed by your experience with our Shining Armor. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Courtney K.
April 11, 2017
Too gunky
POSTED BY:
Courtney K.
April 11, 2017
Did not like the texture it gave my hair. Made it feel really greasy
Courtney - We're sorry you didn't like the texture of your hair with our Shining Armour Renewing Treatment Oil. If your hair is feeling greasy it might be because you are using too much of the product. Shining Armour is an ultra-concentrated argon oil treatment. For best results, we recommend using a couple squirts of the product on your hands and running through your hair.
Deloise - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for.
POSTED BY:
Karen M.
March 24, 2017
Renewing Treatment Oil
POSTED BY:
Karen M.
March 24, 2017
I didn't notice a difference when using the treatment oil. I have other products in my cabinet that work better for shine.
Karen- Thank you for your feedback. We apologize for the disappointing experience you had with our Shining Armour. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
PunkRockWife
February 24, 2017
Prefer another product
POSTED BY:
PunkRockWife
February 24, 2017
I have very fine hair and this product weighed it down too much...also the product I use instead leaves my hair shinier and it has more bounce to it. I do love the products I do use from esalon, just not this one
PunkRockWife - We're sorry our Shining Armour Renewing Treatment Oil didn't give you the bounce you were looking for. Our argon oil treatment is ultra-concentrated, so a little bit goes a long way. We recommend using no more than one or two pumps in your hand and then briskly coming through your hair.
Rosanne - We're truly sorry that our Shining Armor Renewing Treatment Oil did not provide the softness you expected. We have added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your hair's needs.
POSTED BY:
Mama j
January 16, 2017
Could be better
POSTED BY:
Mama j
January 16, 2017
Left my hair feeling coarse instead of soft and silky.
Mama - Thank you for your feedback. We apologize for the disappointing experience you had with our Shining Armor. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
patricia R.
October 28, 2016
tried this.... honestly
POSTED BY:
patricia R.
October 28, 2016
Wanted too love but it made hair even drier. Hair looked like straw. Not appealing.
Patricia - We’re sorry that your hair felt so dry after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience.
POSTED BY:
Rosalie C.
October 1, 2016
It feels Okay
POSTED BY:
Rosalie C.
October 1, 2016
The treatment oil feels okay, I was disappointed in the applicator, it broke the second time I used it, I have to pour the oil into my hand.
Rosalie - We're sorry that the Shining Armor applicator broke. We have gone ahead and sent you a complimentary replacement. We apologize for the inconvenience.
POSTED BY:
Tammy L.
September 28, 2016
Renewing Treatment Oil
POSTED BY:
Tammy L.
September 28, 2016
Not a big fsn every time. Left me feeling wheighted and at times greasy and oily on the scalp and first couple inches of hair.
Tammy - We're sorry your results felt heavy. For optimal results, we recommend applying a small amount of Shining Armor to your mid-lengths and ends instead of your scalp or near your roots. We hope this information is helpful!
POSTED BY:
Stacy V.
September 6, 2016
Smoothing
POSTED BY:
Stacy V.
September 6, 2016
This oil worked very well to temporarily quell my fuzzy curls but evaporated within a couple hours. Over continued use my hair did not improve nor did my style withstand a workday.
Stacy - Because you felt our Shining Armor didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
Erin - We’re sorry that you were unsatisfied with our Shining Armor and that it left your hair feeling heavy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Marnita E.
June 22, 2016
No shine.
POSTED BY:
Marnita E.
June 22, 2016
This product is not a Shining Armor for my coarse hair. I turned Match up off, ordered one of this product and Match up still came...now I have two!
Marnita - We're truly sorry that our Shining Armor did not provide the aspect you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match!
Heather - Because you felt our Shining Armor didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Judy V.
May 24, 2016
Not so great!
POSTED BY:
Judy V.
May 24, 2016
Didn't notice much of a difference when using this product.
Judy - We’re sorry that you were unsatisfied with our Shining Armor. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Dawn G.
May 18, 2016
Disappointed
POSTED BY:
Dawn G.
May 18, 2016
I thought it would be a spray on oil - directly to the hair. I already have oils that I have to put in hand and rub into hair that work just as well.
Dawn - Thank you for your honest feedback. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
Debra - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Jenny C.
May 6, 2016
Hard to wash out...
POSTED BY:
Jenny C.
May 6, 2016
I think they must have started adding this product to the hair color. I've only used it once and found it very hard to rinse out of my hair. It was left really heavy, stiff, and limp.
Jenny - Because you felt our Shining Armor didn't provide the smoothness you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
Maureen - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
Diane - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match!
POSTED BY:
Mary S.
April 21, 2016
Shining Armor
POSTED BY:
Mary S.
April 21, 2016
This product does great as long as you don't apply too much in one area. When I went to use it the first time, the pump didn't work properly. The hose that goes down into the bottle had came out of the sprayer part. I don't want to waste the product just to get the hose out so I put a small amount in my hands, rub them together and then run them through my hair. I imagine it would work better if the sprayer part hadn't come apart.
Mary - Thanks for bringing the issue you’re having with the dispensing pump on our Shining Armor to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
POSTED BY:
Nichole R.
April 12, 2016
Too oily
POSTED BY:
Nichole R.
April 12, 2016
Didn't tame my hair or seem to help the color stay any,just made it greasy and stringy and tangled
Nichole - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
Lisa - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
BONNIE B.
April 5, 2016
NOT SHINY
POSTED BY:
BONNIE B.
April 5, 2016
Does not make my hair shiny . And it makes it go limp .
Bonnie - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
LINDA L.
April 5, 2016
It was ok
POSTED BY:
LINDA L.
April 5, 2016
It was ok, left my hair a little dryer than the Bio Oil that I used to buy. I don't believe I'd buy this again, though.
Linda - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match!
POSTED BY:
Gay T.
March 23, 2016
Left hair greasy looking
POSTED BY:
Gay T.
March 23, 2016
When I used this product my hair appeared lank and greasy.
Gay - We’re sorry that you were unsatisfied with our Shining Armor and that it left your hair feeling lank and greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Alanna C.
March 16, 2016
Just okay
POSTED BY:
Alanna C.
March 16, 2016
Helped tame some fly-aways when used on dry hair. When used on damp hair like it suggested it made my hair almost sticky. It only kind of went away after styling. Even after styling it was difficult to comb through hair without it breaking my hair.
Alanna - Because you felt our Shining Armor didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
Becky - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Fadaya B.
November 12, 2024
Huile pour cheveux
POSTED BY:
Fadaya B.
November 12, 2024
C'est un soins à l'huile d'argan qui protège les cheveux, et qui les rend doux .
Die Verpackung ist gut, es duftet leicht und angenehm, meine Haare fühlen sich mit dem Serum gut und gepflegt an. Eine klitzekleine Menge reicht schon aus, um mein Haar schöner aussehen zu lassen.
Empeze a usarlo por primera vez y me encanto totalmente lo recomiendo a quien quiera y/o desee comprarlo y/o probarlo, muchas gracias por sus buenos productos para el cabello
Il fait parti de mon rituel quotidien, 3 gouttes mélangées avec une grosse noisette de soin sans rinçage, mes cheveux se démêlent facilement et restent doux toute la journée, je le recommande et je ne pourrai plus m en passer!
Auch hiervon bin ich begeistert.Es schützt meine Haare vor dem austrocknen.Eins bis 3 kleine Pumpbewegungen reichen völlig aus um die nötige Menge die ich brauche in meinem Haar zu verteilen.Kann ich nur empfehlen.
Ce produit fait partie de ma routine quotidienne pour coiffer mes cheveux longs chaque matin. Il démêle, fait briller et nourrit sans graisser ( j'ai les cheveux longs, ondulés et fins)
Macht langes glattes Haar etwas glänzender und zähmt meine wegstehenden Haare ohne zu fetten. Ich finde das Öl auch sehr ergiebig und deshalb den Preis in Ordnung.
Jorgelina - Este tipo de comentarios es muy gratificante. ¡Nos alegra saber que está disfrutando del Shine Silk! ¡Esperamos la próxima oportunidad para deleitarte!
POSTED BY:
Nathalie M.
August 14, 2022
Magique sérum
POSTED BY:
Nathalie M.
August 14, 2022
Super sérum, finition non grasse, n’alourdit pas mes cheveux fins, aide au démélage et les hydrate.
1 mois de plage : le sérum a bien protégé mes pointes et ma couleur.
Maria- Muchas gracias por compartir sus comentarios con nosotros. Nos complace saber que le encanta el Shine Silk. ¡Esperamos la próxima oportunidad para deleitarte!
POSTED BY:
María C.
June 2, 2022
Muy bueno este shine silk
POSTED BY:
María C.
June 2, 2022
Me encanto este producto en cualwuier modalidad del cabello.
Maria - Este tipo de comentarios es muy gratificante. ¡Nos alegra saber que está disfrutando del Shine Sil! ¡Esperamos la próxima oportunidad para deleitarte!
Connie - ¡Muchas gracias por compartir tu alegría con nosotros! ¡Nos alegra saber que está disfrutando del Shine Silk! Realmente valoramos sus comentarios y esperamos tener noticias suyas nuevamente en el futuro.
Dinora - ¡Nos alegra saber que está disfrutando del Shine Silk! Realmente valoramos sus comentarios y esperamos tener noticias suyas nuevamente en el futuro.
Sandry - ¡Muchas gracias por compartir tu alegría con nosotros! ¡Nos alegra saber que está disfrutando del Shine Silk! Realmente valoramos sus comentarios y esperamos tener noticias suyas nuevamente en el futuro.
Araceli - ¡Muchas gracias por compartir tu alegría con nosotros! ¡Nos alegra saber que está disfrutando del Shine Silk! Realmente valoramos sus comentarios y esperamos tener noticias suyas nuevamente en el futuro.
Sonia- ¡Muchas gracias por compartir tu alegría con nosotros! ¡Nos alegra saber que está disfrutando de Shine Silk! Realmente valoramos sus comentarios y esperamos tener noticias suyas nuevamente en el futuro.
POSTED BY:
Elke S.
January 12, 2022
Sehr schön
POSTED BY:
Elke S.
January 12, 2022
Meine Haare sind schön weich und lassen sich gut kämmen.
Odalis - Este tipo de comentarios es muy gratificante. ¡Nos alegra saber que estás disfrutando de Shine Silk! ¡Esperamos la próxima oportunidad para deleitarlo!
POSTED BY:
Beate R.
December 6, 2021
Leichte Anwendung
POSTED BY:
Beate R.
December 6, 2021
Leicht anzuwenden, das Haar fühlt sich sehr gut an. Das Produkt hält was es verspricht
Sandra- Muchas gracias por compartir sus comentarios con nosotros. Nos alegra saber que te encanta el Shine Silk. ¡Esperamos la próxima oportunidad para deleitarlo!
POSTED BY:
Birgit H.
November 17, 2021
Toller Glanz
POSTED BY:
Birgit H.
November 17, 2021
Hier wurde toller Glanz mit Pflege vereint. Super Produkt!
Das sehr sparsame Serum erfüllt seinen Zweck sehr gut und ist angenehm in der Konsistenz und Beschaffenheit.
Es lässt sich sehr gut in den Haaren verteilen und ist nicht klebrig oder härtet aus.
Gerade für die Spitzen super
Essayer s est l adopté.
C est un produit trop bien ,je le met avant de me coiffer il me fait briller les cheveux sans les alourdir ni gras mais d un brillant et facilite le coiffage.
Je le recommande super produit.
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