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I travel on business and keep these in my liquids-bag, but I don't have to worry about anything leaking. They're just perfect and no bottles to refill. Makes it easy for travel!
I love using this and always order extra packets to continue using until the next time I color my hair. Love the way it lathers, its feels on my hair, and the smell. Would recommend this product.
Antoinette - We're so happy to hear that you're enjoying Heart Lock It! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Elizabeth S.
February 20, 2024
Nice and sudsy.
POSTED BY:
Elizabeth S.
February 20, 2024
Good product. Cleans well and it moisturizes. Not drying.
I got the three pack of Shampoo, Conditioner & Stay in Conditioner just recently and along with the Shampoo Packette. I knew it would be great for travel. Well, the conditioner came with a hole in the end where it looks like the sealer didn't close it off. I was most surprised when I got conditioner from both ends. I contacted eSalon and they sent me not only the conditioner but the entire set again for my trouble. That that is what I call customer service!!! You guys and gals are great.
It's just wonderful right from the start. And the color seems to stay full for a long time. Not sure if this shampoo does it or if it's the quality of the color but it has to be helping out at least.
We travel so much that this product is the perfect answer. One packet for each hair wash. Then you can throw away packet. When you travel for over a month and you are limited to baggage weight it is nice not to bring your shampoo bottle.
Perfect for traveling. I bought several for a two-week vacation. Same great shampoo but in a convenient single-use pack. Only thing I wish is that the shampoo & conditioner were in two different colors. I'm virtually blind without my glasses & have a hard time differentiating between the two! Otherwise, an excellent product.
Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Classic Shampoo Packette. A full-sized version of this product can be purchased from our online store! We look forward to the next opportunity to delight you!
POSTED BY:
Laura W.
December 21, 2021
Best Shampoo
POSTED BY:
Laura W.
December 21, 2021
Wish they sold the botte independently from the conditioner
Hi Laura, we're so happy to hear you enjoyed the Classic Shampoo Packette. Just wanted to let you know that we do sell the Classic Shampoo by itself. You can find the bottle under our Shampoo and Conditioner section on our website! We look forward to the next opportunity to delight you!
POSTED BY:
Max M.
November 4, 2021
Great travel size product
POSTED BY:
Max M.
November 4, 2021
Great to take with you when going away, though I do feel £2 is a bit steep.
Tomazane - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Rita Z.
January 5, 2021
Good enough.
POSTED BY:
Rita Z.
January 5, 2021
Good product but there's not nearly enough included with hair color kit.
Rita - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Heart Lock It! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Julissa L.
October 16, 2020
Salon Quality
POSTED BY:
Julissa L.
October 16, 2020
Feels like the shampoo when the stylist is washing your hair at a salon.
It's a nice shampoo. I would love to try the Volumizer shampoo and conditioner but I don't want to spend $30.00 on something I am not sure about. I would like to get these in the packets so that I could try them I still have the shampoos and conditioners that I used before eSalon, maybe when they are gone I will try the eSalon Volumizer set.
Really nice shampoo, even though it didn't prevent my brass from returning
POSTED BY:
Chrissy V.
July 23, 2019
I've bought samples because the bottles of shampoos and conditioners were too pricey for a product I didn't know the quality of, but based on the samples I've used, it is a good shampoo. I wish it made my color last longer, which it didn't.
I like the way it leaves my hair, the smell and softness is great. The quantity is an issue to me because my hair is long and the product is too stretch, wouldn't mind a little bit more product.
Like the shampoo and conditioner packets for traveling but wish there was a way to close them after first use so they aren't messy. I make them last a couple washes and after first hard to pack without losing some product in packing. Have tried to use sandwich bags but some spills into bag.
I have no complaints of this sample. It left my hair soft and smelling delicious the only reason I will not purchase this in full size is that I do not use Shampoos and conditioners that have sulfates, parabens and silicones I try to stay away from these items as I notice hair loss when I use brands with these items in them!!
I have used these packets three times now. I like the shampoo, but having long, thick hair, I needed more than the one packet to wash after the color treatments.
I ordered the packets for summer travel. My short hair uses half a packet per shampoo, so instead of filling and refilling mini bottles, or wondering if I am getting through TSA. I now throw the packets in a sandwich bag and breeze through carry on security.
46 of 47 people found this review helpful. Did you?
Nara - We’re truly sorry that our Classic Shampoo Packette did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Viveca - Viveca - We're truly sorry that our Classic Shampoo Packette did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jennifer M.
December 23, 2020
NOT THE SAME FORMULA/HORRIBLE CUSTOMER SERVICE
POSTED BY:
Jennifer M.
December 23, 2020
I ordered 10 packets as they are convenient for traveling and I have a trip coming up. I just ordered these a few months ago as well and when this current package arrived the packaging looks different and the ingredients are different as well. I contacted customer service regarding this and they refused to acknowledge my concerns and how I have used these updated packets before and left my hair feeling dried out and damaged. They refused to send me a replacement or credit back my card or send me a shipping label so I can return them. and insisting the formula is the same when it clearly states on the packaging it isn't.
After spending over $8K since 2012 for hair color with this company, I want to thank ESalon for their crappy response and inspiring me to embrace my natural hair color. As of Jan. 2021 I will be growing out the color I have loved and rocking my greys. You lose ESalon. I will be spreading the word online.
Jennifer- We're truly sorry that our Classic Shampoo Packette did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Marcia S.
March 1, 2019
Horrible
POSTED BY:
Marcia S.
March 1, 2019
You can thank brad for encouraging me to cancel - that’s great customer service - products horrible and inconsistent
Marcia- Thank you for reaching out. We are so sorry to hear that our products and service have not met your expectations. It appears we have attempted to work with you to reformulate to better suit your needs, and we are happy to adjust based on feedback. We are always looking to improve, and we truly value everything our clients say. We are appreciate your feedback!
POSTED BY:
Matilda
February 1, 2019
Classic shampoo
POSTED BY:
Matilda
February 1, 2019
It doesn't give that healthy shiny feel or look. Not really happy with the outcome of this product.
Matilda - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Shampoo Packette. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Lorraine S.
January 16, 2019
Didn't Receive
POSTED BY:
Lorraine S.
January 16, 2019
Like the Live Unconditionally, Conditioner I didn't receive Heart Lock It Shampoo!
I'm truly disappointed since I paid for them
Lorraine - We are sorry to hear that you were missing the Shampoo packette in your Coloring Kit. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Sharon K.
December 23, 2018
Color Change
POSTED BY:
Sharon K.
December 23, 2018
When I change color, I receive instructions to first color the outgrowth (roots), let it sit for # minutes then use the rest of the color to color the rest of the hair. That stays for a few minutes, then rinse and get the color out for a few minutes before applying the shampoo but with the color on ALL my hair, one little package of shampoo is not enough to suds up my entire head. So anytime I get an updated color and instructions with pulling it through the rest of my hair, one shampoo package is not enough. Once, after a review, I did receive a second package.
The shampoo is ok I guess.
Sharon - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
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