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Haley - We're truly sorry that our Tint Rinse (Copper) did not provide the tone and coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Karen P.
August 17, 2021
HAIR FALL OUT
Reviewed Color: Red
POSTED BY:
Karen P.
August 17, 2021
Made my hair look like cherry or pink and on the sides in my hair I have to keep cutting it’s about 4 inches wide 4 inches long because I’ve been cutting it off it feels Light cotton it ruined my hair made my hair pink cherry color threw it out out. It won’t let me tell you about the communist I’ll tell you up here I have not used yet I’m scared years and it might ruin my hair and break my hair like the so-called in between coloring wash red in my hair pink and cotton mad at between my ear and front lobe. Nobody listens to me they keep sending me more brown I need red not brown not dark brown not medium brown not light brown red picture I sent you of me and the picture of the girl on your page and then they send me just a bottle that’s already been premade that’s it no gloves no nothing not like before
Karen - We're truly sorry that our Tint Rinse did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Kim - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Marilyn L. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Jackie L.
August 16, 2021
this is ok, but I havent used it loads
Reviewed Color: Copper
POSTED BY:
Jackie L.
August 16, 2021
Havent used it loads as I did not find it produced such a great colur as thought it might, plus I didnt enjoy the texture as was like shampoo, which when I use a 2-1 doesnt really work for me
Jackie L. - Thank you so much for your feedback. We are so sorry to hear our Tint Rinse Copper didn't work for you. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Please keep your eyes out for an email from us shortly.
POSTED BY:
Valerie S.
August 14, 2021
Not sure
Reviewed Color: Golden
POSTED BY:
Valerie S.
August 14, 2021
This item doesn’t seem to do much of anything for my hair. I don’t see a difference at all. Won’t be buying again
Valerie - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Our deepest apologies that the Tint Rinse did not meet your expectations. We have reached out to you via email to see what we can do to help, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Julie D.
August 11, 2021
Dont need if you hope to refresh outgrowth
Reviewed Color: Golden
POSTED BY:
Julie D.
August 11, 2021
Not made to refresh color for grays. Instructions target lower part of hair and roots. Claim is to produce more shine. I mistakenly thought the refresh would help cover gray outgrowth while waiting for next shipment.
Julie - We're truly sorry that our Tint Rinse (Golden) did not provide the gray coverage that you expected. The Tint Rinse is meant to revive your already colored hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lia Y.
August 10, 2021
No difference
Reviewed Color: Blonde Neutralizer
POSTED BY:
Lia Y.
August 10, 2021
I really haven't noticed anything great about this product.
Lia - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not perform as expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Danny S.
August 8, 2021
Did not work for brassy hair caused by box dye
Reviewed Color: Red Neutralizer
POSTED BY:
Danny S.
August 8, 2021
I used a dark brown dye on my hair and after a while it became brassy and red. Unfortunately this product didn't fix it even after multiple uses. The product is good quality and smells great, it just was not right for me.
Danny - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Hannah H.
August 8, 2021
Don’t waste your time/money
Reviewed Color: Red Neutralizer
POSTED BY:
Hannah H.
August 8, 2021
I wanted this to work but it did absolutely nothing for my hair except leave it dry and a wod of my hair came out when I rinsed it out. I used as directed and I used it twice to be sure but won’t be risking my hair again.
Hannah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Anne S.
August 5, 2021
No noticeable difference
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Anne S.
August 5, 2021
Didn't hurt my hair by any means, but I didn't really notice it helping with toning down the red tones I have throughout my hair. I went to a cooler brunette color dye from a more auburn tint, so I got this to go along with it for in between dye jobs as the color faded some.
Anne - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Nadine - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Valerie W.
August 3, 2021
No real different, IMO.
Reviewed Color: Golden
POSTED BY:
Valerie W.
August 3, 2021
I don't really see much of a difference with this.
Valerie - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jamie P.
August 2, 2021
Stains
Reviewed Color: Golden Mahogany
POSTED BY:
Jamie P.
August 2, 2021
This stains your scalp when you use it. Looks worse not better.
Jamie - We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Bianca W.
July 29, 2021
I like the concept but the product is too runny
Reviewed Color: Red
POSTED BY:
Bianca W.
July 29, 2021
I really like the concept of this product, however it was so runny. It would occasionally leak a bit on my bathroom floor from sitting in the container. And since it was so runny. It was hard to really keep the product really well in your hair.
Bianca - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Rachele - We’re truly sorry that our Tint Rinse (Red) did not provide the coverage that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Rachele - We’re truly sorry that our Tint Rinse (Purple) did not provide the tone that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Jan P.
July 28, 2021
Wrong Move
Reviewed Color: Golden
POSTED BY:
Jan P.
July 28, 2021
This was recommended for my new colour but sadly it took the colour out and I ended up with a ginger parting. Won’t use it again.
Jan P. - Thank you for your feedback! We're truly sorry that our Tint Rinse did not provide the golden tones you expected. We have reached out to
you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Wanda D.
July 27, 2021
Tint Rinse purple
Reviewed Color: Purple
POSTED BY:
Wanda D.
July 27, 2021
It dry my hair horribly. The tint didn't even work for my hair. I was disappointed. I believe esalon products are not best products for my hair type.
Wanda - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Darlene R.
July 26, 2021
Wear gloves
Reviewed Color: Dark Brunette
POSTED BY:
Darlene R.
July 26, 2021
My hair is soft black so its dark. This tint rinse really stains your hands & fingernails. It's a bit watery so comes out quickly and will make a mess. Use gloves or it will stain bad. I don't see a color difference in my hair so I feel it was a waste of money.
Darlene - We’re truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Kimberly D.
July 24, 2021
I hated the color.
Reviewed Color: Copper
POSTED BY:
Kimberly D.
July 24, 2021
I did not like the color. Made my hair
look like a carrottop
Kimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Lydia M Garnier J.
July 24, 2021
No change in color in-between coloring as expected.
Lydia - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
L Hughes
July 23, 2021
Did nothing
Reviewed Color: Copper
POSTED BY:
L Hughes
July 23, 2021
Very disappointing, a complete waste of money. The only place it deposited colour was my nails
L Hughes - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Julia P.
July 22, 2021
Made my hair, well, copper
Reviewed Color: Copper
POSTED BY:
Julia P.
July 22, 2021
It came with everything when I bought my first kit. I was slightly confused as the instructions on the leaflet said to use it before and the instructions on the bottle said to use after. I ended up getting a phone call from one of the advisors who was an extremely lovely and helpful lady. She confirmed i should use it before so i did as i was told.
I bought demi permanent dye and the more i wash my hair the more copper it comes out (blue/purple shampoo is not helping). I'm very disappointed and wish I had gone with my guts and skipped this product altogether.
Julia P. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Ruthanne R.
July 20, 2021
Not impressed.
Reviewed Color: Copper
POSTED BY:
Ruthanne R.
July 20, 2021
This product did nothing to revive, refresh, boost or tint my hair color. I won’t purchase again.
Ruthanne - We're truly sorry that our Tint Rinse (Copper) did not provide the refresh and boost of tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lizabeth M.
July 20, 2021
Make my hair dry
Reviewed Color: Dark Brunette
POSTED BY:
Lizabeth M.
July 20, 2021
I don't know what to say but let's my hair dried and no soft even after applying conditioner.
Lizabeth - We're truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Danita L.
July 18, 2021
So so
Reviewed Color: Copper
POSTED BY:
Danita L.
July 18, 2021
Can't really tell whether it's making a difference or not
Danita - We're truly sorry that our Tint Rinse (Copper) did not provide a noticeable difference. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Wendy K.
July 17, 2021
Not the right one for me
Reviewed Color: Blonde Neutralizer
POSTED BY:
Wendy K.
July 17, 2021
I chose this based on description and reviews. I have caramel brown color with lighter blonde highlights. I really wanted to use something to make my highlights pop. I tried it once, followed directions and nothing happened. Tried it for a second time, this time I used more and left it longer and I almost feel like it made left my base color with more reddish tones. I am not sure if I chose the right product for me or if it just didn't work for me. I would hate to order again, pay shipping and get it wrong. I was so hopeful after reading the reviews and couldn't wait to get it. Unfortunately I am a little disappointed.
Wendy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide your highlights the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Vicky L.
July 17, 2021
Lovely colour but very harsh on your hair
Reviewed Color: Copper
POSTED BY:
Vicky L.
July 17, 2021
Wouldn’t recommend other than extremely occasionally and bare in mind if your hair is in good condition it will strip your hair of its natural shine
Vicky L.- We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our Tint Rinse (Copper). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Ana Maria M.
July 17, 2021
Not so great
Reviewed Color: Red
POSTED BY:
Ana Maria M.
July 17, 2021
It gets more color in my hands than in the hair
Maybe has to be use it more often. But the difference is not that much
Ana Maria M. - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
Sumi - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Sigita V.
July 15, 2021
Disaster
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Sigita V.
July 15, 2021
An absolute waste of money and hopes. Has done nothing to the brassy/warm tones and the lighter hair made dirty/greenish looking. Absolutely ugly.
Requested a refund.
Sigita V. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Soft Red Neutralizer). Upon reviewing your profile, we see that you have already worked with one of our Team to resolve your concern. Please let us know if there is anything else we can do to help! We're always looking to improve our service and products, and truly value everything our clients say.
Judi - Thank you for reaching out! Once you've had the chance to try Tint Rinse, we would love to hear your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Patricia - Thank you so much for your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Laura F.
July 13, 2021
Looks good but doesn’t feel good
Reviewed Color: Golden
POSTED BY:
Laura F.
July 13, 2021
I like the product, the colour and how easy it is to use but hair feels likes rough and tangles easy afterwards, similar to the feeling of washing without conditioning. Discontinued use
Laura F.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
Adrian - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Dagmar - We're truly sorry that our Tint Rinse (Golden) did not provide the texture and moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Paloma R.
July 6, 2021
I didn’t even use it because my hair didn’t turn out to be purple.
Paloma - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Deborah - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Deborah - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Melissa - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Angela - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Lisa - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
christina W.
June 29, 2021
Meh
Reviewed Color: Golden
POSTED BY:
christina W.
June 29, 2021
Although it’s a good product to try, for me it didn’t give me the look I wanted. Just a personal preference kinda thing.
Christina - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Jennifer C.
June 29, 2021
Not sure what it is supposed to do?
Reviewed Color: Golden
POSTED BY:
Jennifer C.
June 29, 2021
Smells nice, but I do not see a difference either way.
Jennifer - We’re truly sorry that our Tint Rinse (Golden) did not provide the tone and coverage that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Abbie B.
June 28, 2021
Love the color - hate the bottle
Reviewed Color: Copper
POSTED BY:
Abbie B.
June 28, 2021
This product keeps my hair vibrant until my next color appointment! However, it needs new packaging - it leaks out EVERYWHERE when the cap is closed. The consistency is just too thin too be in this type of bottle.
Abbie - We’re truly sorry that our Tint Rinse packaging has not met your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Helen S.
June 28, 2021
My hair is still rather red
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Helen S.
June 28, 2021
I bought this in the hope that it would neutralise any red tones that appeared after using the 'light brown' dye. Unfortunately, my hair is a distinctly reddish shade. I actually caught sight of myself in a window this morning and winced at my hair colour :( I gave it two stars as it smells nice and my hair is quite shiny after using it, but I don't think it really works on the redness...
Helen S. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Zindy F.
June 28, 2021
Remove
Reviewed Color: Red
POSTED BY:
Zindy F.
June 28, 2021
Can you remove this item from my order for next time
We're truly sorry to hear that you were unhappy with our Tint Rinse in Red. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mom S.
June 25, 2021
Meh
Reviewed Color: Purple
POSTED BY:
Mom S.
June 25, 2021
Leaves residue on everything after using AND after shampoo hair as usual until it all finally rinses out. No noticeable shine, color boost or tint after using for 30 days 2 weeks after new color and after retouch root coloring.
Mom - We’re truly sorry that our Tint Rinse (Purple) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Kristina - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lisa D.
June 23, 2021
Not worth the time
Reviewed Color: Light Brunette
POSTED BY:
Lisa D.
June 23, 2021
Who has three minutes to stand in a shower wet or sit in an empty bathtub to wait for 3 min in between shampoo and conditioner?? If the product gave amazing results I would consider it but no results and a huge waste of my time.
Lisa-We're truly sorry that our Tint Rinse did not provide the desired results that you expected. We truly appreciate every client, and look forward to providing you with a product that will better suit your needs in the future.
Jayne D. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Jamie L.
June 18, 2021
Can’t tell a difference
Reviewed Color: Red Neutralizer
POSTED BY:
Jamie L.
June 18, 2021
Aside from adding subtle shine post wash, I couldn’t really tell I used this product. I’m sorry.
Jamie - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the tone and results that you expected. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection!
POSTED BY:
Maria M.
June 16, 2021
Not used
Reviewed Color: Golden Mahogany
POSTED BY:
Maria M.
June 16, 2021
Unfortunately, I will not be using this product. I added it to my order after my last (second) shipment and did not cancel the third order in time to not receive the product. I will not be using it because the color treatment dried out my hair very badly and I no longer trust products from this company.
Maria - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Andrea L.
June 15, 2021
not sure what it supposed to do
Reviewed Color: Copper
POSTED BY:
Andrea L.
June 15, 2021
I don't think this did anything to my hair. I didn't notice anything after using it. I tried it, but won't be buying it again.
Andrea - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Margo - We’re truly sorry that our Tint Rinse (Mahogany Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Monique B.
June 12, 2021
I’m not sure if I did it right.
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Monique B.
June 12, 2021
I have light brown hair right now & my natural color is a medium/light blonde. I’ve died my hair so many different colors in the past & ive died it different reds so now whenever I die my hair it always fades into a light brown with a gold/orange look which I hate. I’ve tried blue toner shampoos for brown died hair but they don’t work for me & seems like they dry out my hair. I decided to try this product because I’ve seen good reviews & ive watched videos about it on YouTube. So I shampooed my hair in the shower like normal then I used this product & left it in for maybe 5 minutes rinsed it out put my regular conditioner & I even used the weekly retreat masque after but now my hair looks like it somehow lightened & now looks dark blonde I’m not sure how that was possible but I’m going to try again next wash day maybe without using the masque after.
Monique - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Mary - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Mariah A.
June 11, 2021
Was recommended this to fix highlights
Reviewed Color: Light Brunette
POSTED BY:
Mariah A.
June 11, 2021
I was recommended this to help even out and blend my highlights after using the esalon light set as I had 2 very blonde streaks in my hair which looked really random with my brown hair. I’ve used it a few times and the blonde streaks are still very blonde and I have not noticed much of a difference. It might work for someone else but it didn’t work for me.
Mariah - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to discuss this matter further and see what we can do about remedying this situation. Keep an eye on your inbox for more details, and thanks for sharing your experience with us.
POSTED BY:
Imelda B.
June 9, 2021
Tint
Reviewed Color: Golden
POSTED BY:
Imelda B.
June 9, 2021
I don't think it kept my cooler very well but it was a nice shampoo
Imelda B.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Alexandra R.
June 8, 2021
Did NOTHING for my brassy orange hair! Can't get a refund!
Reviewed Color: Blonde Neutralizer
POSTED BY:
Alexandra R.
June 8, 2021
My hair medium brown hair turned orange from the eSalon Light Set. Seriously, it turned NEON ORANGE. eSalon recommended I try Light Set again and pair it with the balancing Tint Rinse. I foolishly trusted the eSalon rep and tried it again.
Well, my hair turned orange again and the purple Tint Rinse did absolutely nothing for me. I used it several times, and all it did was foam up into a huge lather that seriously dried out my hair. My hair is a hideous bright orange and damaged and I'm so sad.
Here's the worst part!!
eSalon would not honor their 100% money back guarantee for me. Be careful with this company, they hide the fact that they only offer 1 refund per customer in the fine print. But that won't stop their representatives from encouraging you to buy MORE products to fix your hair, and then when that doesn't work, they will deny you a refund. Buyer beware!! I will never shop from eSalon again.
All I can do is hope someone who reads this will learn from my mistakes and save their hair from the damage and embarrassment I am going through by not purchasing the eSalon Light Set or Tint Rinse.
Alexandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Dana B.
June 4, 2021
Not sure what changed?
Reviewed Color: Golden
POSTED BY:
Dana B.
June 4, 2021
I've used the rinse 4 times now since receiving it and can't say that I see any difference to my hair. Perhaps my curls are just too dark to have a golden glow? I may try a different shade, but the gold was invisible on my head.
Dana - We're truly sorry that our Tint Rinse (Golden) did not provide the golden results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Von M.
June 3, 2021
Colour good - feel bad!
Reviewed Color: Copper
POSTED BY:
Von M.
June 3, 2021
I love the colour this gives me in between colouring. However, no matter how long I rinse for, it leaves an itchy deposit on my scalp. Sadly, this has led to little scabs.
Von M. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Anabel P.
June 3, 2021
Not so effective tint rinse
Reviewed Color: Light Brunette
POSTED BY:
Anabel P.
June 3, 2021
I found that it did not do much for my hair cover problem as now the white baby hairs are fen more noticeable
Anabel - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Elizabeth - We’re truly sorry that the Tint Rinse was no the right color. We take our clients' feedback to heart and continue to improve our products each and every day. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Kenneth W.
June 3, 2021
Way too much red
Reviewed Color: Copper
POSTED BY:
Kenneth W.
June 3, 2021
Tried it and so much red I had to redye my hair got rid of it and want other places with maby blond highlights or tint would be nice but not red
Kenneth - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Louise S.
June 2, 2021
Hair so dry, it's breaking off
Reviewed Color: Copper
POSTED BY:
Louise S.
June 2, 2021
I really wanted to love this product and hoped it would help to keep my colour bright between colouring sessions. I was really disappointed that I saw no change in the colour but worse, the condition of my hair has changed drastically for the worse since using it. My hair had always been strong but this left it so dry and knotty, it's broken quite badly at the crown and several inches down so I have noticeable short pieces that weren't there before. Having very long hair, this is quite upsetting as they're going to take so long to grow out.
Louise S. - Thank you for contacting us. We're truly sorry that our Tint Rinse (Copper) did not work for you. We value every client, and look forward to providing you with a product that will better suit your needs. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. Please keep an eye on your inbox for more details.
POSTED BY:
Sharon M.
June 1, 2021
Just about ok
Reviewed Color: Mahogany Copper
POSTED BY:
Sharon M.
June 1, 2021
Ok did not see a great deal of difference when I used it probably won’t buy again
Sharon M. - Thank you for your feedback! We are so sorry to hear that our Tint Rinse (Mahogany Copper) did not work for you. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We hope to continue helping you find hair perfection!
Maureen - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sarah B.
May 30, 2021
Very messy
Reviewed Color: Red Neutralizer
POSTED BY:
Sarah B.
May 30, 2021
does not work, stains hands and is very runny. I will not buy again. I use it couple of time now and i didnt see any difference.
Sarah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tabatha N.
May 29, 2021
Not a match
Reviewed Color: Copper
POSTED BY:
Tabatha N.
May 29, 2021
This did not match the color esalon designed for me
Tabatha - We're truly sorry that our Tint Rinse (Copper) was not the correct shade for your hair color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mona L.
May 28, 2021
Can’t tell any difference
Reviewed Color: Purple
POSTED BY:
Mona L.
May 28, 2021
I used the red before and it seemed to work, when I use the purple does not seem to add any tint.
Mona - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Keli O.
May 27, 2021
Make my hair super dry
Reviewed Color: Golden Mahogany
POSTED BY:
Keli O.
May 27, 2021
This did nothing for me at all! No shine or brilliance and it made my hair very dry.
Keli - We're truly sorry that our Tint Rinse did not provide the moisture and shine that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
LeeAnna D.
May 26, 2021
It's ok
Reviewed Color: Soft Red Neutralizer
POSTED BY:
LeeAnna D.
May 26, 2021
I haven't really noticed a huge difference when using this. My ends tend to turn a little red several weeks after color, so I ordered this to help offset that. I've used it a few times now, but haven't noticed much difference.
LeeAnna- We're truly sorry that our Tint Rinse did not work out the way you wanted it to. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Beverly B.
May 26, 2021
Tint ok
Reviewed Color: Mahogany Copper
POSTED BY:
Beverly B.
May 26, 2021
Tint is ok but leaves my hair oily even after throughly rinsing.
Beverly-We are truly sorry that our Tint Rinse leaves your hair oily. We value every client, and look forward to providing you with a product that will better suit your needs! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.
POSTED BY:
molly G.
May 25, 2021
Spotty Color
Reviewed Color: Copper
POSTED BY:
molly G.
May 25, 2021
I dyed my hair copper from esalon and have used this tint rinse 4 times in between dyes. This always leaves my hair color spotty and uneven. I love the idea of this product which is why I kept trying it to see if it was a user error. But I have stopped using it because it looks really uneven.
Molly - Thank you for sharing your feedback. We're sorry to hear your Tint Rinse results were different than expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Dee D.
May 23, 2021
Shine
Reviewed Color: Purple
POSTED BY:
Dee D.
May 23, 2021
Didn't give my hair the shine I thought it was for.
Dee - We're truly sorry that our Tint Rinse (Purple) did not provide the shine that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Deborah H.
May 22, 2021
Disappointed
Reviewed Color: Light Brunette
POSTED BY:
Deborah H.
May 22, 2021
I previously tried a lighter shade if tint rinse but it didn’t really do anything. I thought I’d maybe chosen the wrong tint colour and ordered this one instead. I still didn’t notice any difference to my hair whatsoever unfortunately. I love most of the other products in the range but this one just doesn’t seem to be for me.
Deborah - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lynn K.
May 21, 2021
too dark
Reviewed Color: Copper
POSTED BY:
Lynn K.
May 21, 2021
this is also too dark, but better than the hair color
Lynn - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Nichole B.
May 20, 2021
Not for me
Reviewed Color: Copper
POSTED BY:
Nichole B.
May 20, 2021
I have tried this a few times now and my hair always feels greasy after. I also don't notice a difference in my color. I love the esalon hair color but this product doesn't work for me.
Nichole - We're truly sorry that our Tint Rinse (Copper) did not provide the texture or tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sonia Q.
May 18, 2021
Meh.
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Sonia Q.
May 18, 2021
On level 6 hair for 4 minutes, this had zero impact. Tried a second time the next day and still got no result. Plus, it increased shedding.
Sonia - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Emily - We're truly sorry that our Tint Rinse (Copper) did not provide the tone that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Anita G.
May 18, 2021
Didn't work for me
Reviewed Color: Red
POSTED BY:
Anita G.
May 18, 2021
I purchased the red tint to correct the orange/copper and red color in my brunette hair that had faded , unfortunately it turned my hair pink .
Anita - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Natalia J.
May 16, 2021
Not sure about it.
Reviewed Color: Blonde Neutralizer
POSTED BY:
Natalia J.
May 16, 2021
While it does make my hair feel silky, I don't see the effect of toning the brassiness out of my hair. Also, the next day my hair feels waxy. It only on the days after I use the tint rinse.
Natalia - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing tones that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Alison A.
May 16, 2021
Very runny
Reviewed Color: Blonde Neutralizer
POSTED BY:
Alison A.
May 16, 2021
Very runny and dried out my hair. Would not recommend
Alison A. - Thank you for taking the time to share your feedback with us.! We are so sorry to hear that you have had a bad experience with a Tint Rinse (Blonde Neutralizer). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Emilie B.
May 16, 2021
Not sure it does anything
Reviewed Color: Golden
POSTED BY:
Emilie B.
May 16, 2021
I've been using it for months, keeping it on for longer, but I don't see a difference. Maybe I have to use it more often. I only wash my hair about twice a week.
Emilie - We're truly sorry that our Tint Rinse (Golden) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Samantha T.
May 16, 2021
Not as expected.
Reviewed Color: Golden
POSTED BY:
Samantha T.
May 16, 2021
The tint rinse has a lovely thick lather, but sadly it has dried my hair out quite badly 😢. I used a hair mask afterwards for a deep condition, but my ends are still quite dry.
Samantha T. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Wendy C.
May 14, 2021
No difference
Reviewed Color: Purple
POSTED BY:
Wendy C.
May 14, 2021
Used regularly after colouring hair but Sorry to say ... A lot of rinsing , And no difference to colour tone, no purple tones seen...
Wendy C. - We're so sorry that our Tint Rinse Purple did not provide the purple tone you expected. We have reached out to
you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Amber B.
May 13, 2021
Doesn’t work AT ALL.
Reviewed Color: Dark Brunette
POSTED BY:
Amber B.
May 13, 2021
My hair looks the exact same! I followed the instructions to a T! Waste of $12 in my opinion just order more color and take the 1.5 hours it takes. This is extremely disappointing and sad.
I'm so sorry to hear our Tint Rinse in Dark Brunette did not work for you! We have reached out to you via email to help, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please check your inbox for more details and let us know if we can help with anything else.
Maria T. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Mahogany Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
Pamela - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation! We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rachel B.
May 7, 2021
A puzzle
Reviewed Color: Red Neutralizer
POSTED BY:
Rachel B.
May 7, 2021
This product was recommended by the stylist . However, it did not work in my hair and noticed nothing different.
Rachel M. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Red Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Mackenzie K.
May 5, 2021
DO NOT BUY
Reviewed Color: Copper
POSTED BY:
Mackenzie K.
May 5, 2021
This product is awful. It left my hair extremely dry and the color was not even at all.
Mackenzie - We're truly sorry that our Tint Rinse (Copper) did not provide the coloring that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Amy M.
May 3, 2021
Stains your scalp
Reviewed Color: Red
POSTED BY:
Amy M.
May 3, 2021
Every time I've used this tint rince to brighten my color in between colors it stains my scalp and I can't get it off for 2-3 washes? Don't recommend it at all!
Amy - We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Michelle M.
May 2, 2021
Not convinced
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Michelle M.
May 2, 2021
Thought this would be great after reading all the reviews as it’s highly rated. After using my hair feels dry and still with a fair bit of warmth. Will keep using to see if it eventually works after using a couple more times and maybe use a mask after it to see if it help with the dryness.
Michelle M.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Lorelie A.
May 2, 2021
Tint
Reviewed Color: Copper
POSTED BY:
Lorelie A.
May 2, 2021
Love the color but it’s too strong for my hair made my hair really dry had to do extra hot oil treatment along with mask and conditioner. Although my hair are healthy. I’m afraid to use it again to try one more time less time, but don’t want to take chances.
Lorelie - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elaine R.
April 29, 2021
I have hot roots from your color
Reviewed Color: Blonde Neutralizer
POSTED BY:
Elaine R.
April 29, 2021
My roots turned light and red from your color and my ends dark so they sent me purple shampoo no one followed up and did not care the shampoo did not work , no one followed up to see if there dish soap I was told to use fix my hair I was not going to use dish soap
Janette - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the coverage and tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Natasha H.
April 29, 2021
it’s okay..
Reviewed Color: Mahogany Copper
POSTED BY:
Natasha H.
April 29, 2021
this product didn’t release much color on my hair at all, it’s insanely runny and stains my shower. even when completely closed, it leaks. very very messy. not worth what little results i got.
Debbie - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details.
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