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Marie - We’re so sorry to hear that you were disappointed by the results of your Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mariela T.
August 24, 2018
It’s ok
Reviewed Color: Golden Mahogany
POSTED BY:
Mariela T.
August 24, 2018
My hair is partially highlighted and when using this shampoo the texture of my hair makes it more rough even after applying conditioner. I don’t like the feel of it after using it.
Mariela - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
M - Here at eSalon, we are always striving to create the best products possible. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Mackenzie S.
August 20, 2018
No difference
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Mackenzie S.
August 20, 2018
I used the entire bottle of this and I noticed no reduction in the brassiness of my hair I watched a youtube video that featured this product and I think it would benefit the company to remove it because it set my expectations way too high but it did leave my hair a bit shinier
Mackenzie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Maryann P
August 20, 2018
Doesn't cover the grays
Reviewed Color: Golden
POSTED BY:
Maryann P
August 20, 2018
I was so excited when I saw this product! I have been looking for a shampoo that covers the grays. Unfortunately this shampoo only made my bleached highlights really orange and left my grays untouched. Even if it did work on my grays, I would go a shade down. This color was way too orange. To the Esalon's credit, it is exactly the color that it shows on the picture; I was fooled by the name Golden I guess...
Maryann - We're truly sorry that our Tint Rinse (Golden) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Gabrielle D.
August 16, 2018
Not sure about tint.
Reviewed Color: Purple
POSTED BY:
Gabrielle D.
August 16, 2018
I have tried the tint a couple times. I am still undecided if I can live without this product or not. It does tint but does not tint the grey grow out.
Gabrielle - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Additionally, our Tint Rinse is not formulated to cover/color gray hair, rather it is formulated to enhance tones in your hair color. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
Peggy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Katie S.
August 12, 2018
my hair is the color of a carrot
Reviewed Color: Mahogany Copper
POSTED BY:
Katie S.
August 12, 2018
I want to cancel my orders with you. I wanted a darker red like mahogany but Jennifer kept adding copper and now I look like a clown
Katie - Thank you for your feedback on our Tint Rinse (Mohogany Copper). Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
POSTED BY:
Angelique E.
August 10, 2018
Doesn't seem to make a difference for me
Reviewed Color: Copper
POSTED BY:
Angelique E.
August 10, 2018
I don't notice it helps the color last any longer, I use this about twice a week especially in my grey prone areas and I haven't seen any improvement.
Angelique - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Jamie L.
August 6, 2018
Brassy
Reviewed Color: Warm Beige
POSTED BY:
Jamie L.
August 6, 2018
The warm beige was recommended as the color I should get, but I don’t think it does anything except maybe make my hair look yellow/brassy. I also don’t like that it doesn’t condition or moisturize at all. Definitely disappointed in this one.
Jamie - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kathie N.
August 3, 2018
Too pale
Reviewed Color: Warm Beige
POSTED BY:
Kathie N.
August 3, 2018
I have been looking for more color...this isn't it. I will try a deeper hue next time. I have tried 2 color tints with not getting what I'm wanting. So I will give it one more shot and then give it up!
Kathie - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Eliza F.
August 2, 2018
Disastrous! Had to correct at a salon after I tried to fix the orange
Reviewed Color: Golden Mahogany
POSTED BY:
Eliza F.
August 2, 2018
First of all, the direction to take a one-inch section would have given me massive stripes. Worse, though, the color lifted way too much, produced very brassy (orange) color, and looked awful. I used my regular color to fix most of it, trying to leave the effect of a few light highlights, but I had to go to a salon to have the whole mess covered. I thought the description said I could produce balayage effects. This ended up costing time and money. Sorry, eSalon people; this one bombed for me. I'd love my money back, for a start!
Eliza - We’re so sorry to hear that you were disappointed by the results of your Light Set. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
POSTED BY:
Sandra S.
August 1, 2018
Not enough color boost
Reviewed Color: Golden
POSTED BY:
Sandra S.
August 1, 2018
I tried this several times but could not detect enhanced color.
Sandra - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Sandra S.
August 1, 2018
Not enough color
Reviewed Color: Golden
POSTED BY:
Sandra S.
August 1, 2018
I tried this several times and could not see color enhanced. Also does not condition if that is what you are expecting.
Sandra - We're truly sorry that our Tint Rinse (Golden) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Dianne T.
July 27, 2018
Disappointing tint
Reviewed Color: Red
POSTED BY:
Dianne T.
July 27, 2018
I have been an ESalon customer for a few years now and have loved the products I’ve purchased in addition to my great hair color until I received this tint. The first time I used it, it left red color on my white towels. Thinking I had not rinsed well enough, I left it longer and rinsed longer the second time. Not as much residue on my towel but after a hard workout the next day as I was wiping my face and hairline, there was red on my hand towel. Red sweat is not what I want to see. Very disappointed with this purchase and will not buy again.
Dianne - We're truly sorry for your experience using our Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Pamela G.
July 27, 2018
Color rejuvenation
Reviewed Color: Mahogany Copper
POSTED BY:
Pamela G.
July 27, 2018
I didn’t like this product at all. Made my hair way to red.
Pamela - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Mahogany Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Jessy F.
July 25, 2018
Not much change
Reviewed Color: Blonde Neutralizer
POSTED BY:
Jessy F.
July 25, 2018
I didnt see much of a change...still have orange tones.
Jessy - We're truly sorry that our Tinted Love did not provide the change you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Debbie D.
July 25, 2018
Not enough neutralizing
Reviewed Color: Blonde Neutralizer
POSTED BY:
Debbie D.
July 25, 2018
Tint rinse does add shine and does neutralize some of the brassiness but not enough keep using in.
Debbie - We're truly sorry that our Tint Rinse did not provide the neutralizing you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Theresa H.
July 25, 2018
meh
Reviewed Color: Red
POSTED BY:
Theresa H.
July 25, 2018
Was pretty excited to try this product after reading some of the reviews. I have a lot of greys and wanted to spice up my hair without paying high prices at a salon. I tried it and saw no results. If I look hard and long enough in the mirror maybe a few strands are tinted but that was all. So I was disappointed:(
Theresa - We're truly sorry that our Tint Rinse did not provide the results you expecting. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sarah B.
July 24, 2018
Does not work at all!
Reviewed Color: Mahogany Copper
POSTED BY:
Sarah B.
July 24, 2018
I tried this product 3 times following the directions.
There was NO change to my hair color or to my gray roots.
I would not recommend this product at all.
Really disappointed.
Sarah - We are so sorry to hear that your color did not turn out as you anticipated. With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for an email with next steps so we can make sure we can adjust your color to your liking.
POSTED BY:
Victoria H.
July 20, 2018
Tinted Love
Reviewed Color: Warm Beige
POSTED BY:
Victoria H.
July 20, 2018
It's okay. I saw no difference in enhancing the color. Used 2 times. Don't use anymore.
Victoria - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Warm Beige). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Katherine J.
July 18, 2018
Smells great, doesn't work
Reviewed Color: Golden Mahogany
POSTED BY:
Katherine J.
July 18, 2018
The good part is that it smells great and leaves my hair soft and silky. The bad is that the color hasn't changed. I started with the recommended 3 minutes which did nothing, so I went up to 10 and still nothing. I've used it for 4 consecutive hair washes so it's had time to build up. I'm disappointed because other reviews said that it covered grays well, but they are just as sparkly as ever.
Katherine - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the grey coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
aleta M.
July 18, 2018
Didn't work on my dark hair
Reviewed Color: Soft Red Neutralizer
POSTED BY:
aleta M.
July 18, 2018
This did not work to tone down the very warm tones on my dark colour treated hair. My hair was very red toned though so may work if you just have a bit of unwanted red.
Aleta - Thank you for your feedback. We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Diane B.
July 18, 2018
Didn't do anything for me
Reviewed Color: Golden Mahogany
POSTED BY:
Diane B.
July 18, 2018
There's nothing wrong with this, so I couldn't justify 1 star.
It did absolutely nothing for my hair, I ended up throwing it away :(
One positive is that it didn't smell bad.
Diane - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
dawnya F.
July 17, 2018
Red tint rinse
Reviewed Color: Red
POSTED BY:
dawnya F.
July 17, 2018
Did not like the red, kinda made hair look pinkish! May not have used enough?
I definitely am a copper girl ! Wasn't happy with tint rinse at all
Dawnya - We're truly sorry that our Tint Rinse (Red) made your hair look pink. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jacky M.
July 15, 2018
Cerise Pink
Reviewed Color: Red
POSTED BY:
Jacky M.
July 15, 2018
I was advised to try the tint rinse to keep my main colour going for longer. As normal, the fade started at less than two weeks. I was a little surprised to end up with pink hair. Ironically it lasts longer than the usual colour! People have said how nice it is but it's not what I was aiming for. I think I will forgo the permanent colour and keep using the tint. Having said that I'm well aware that red colour doesn't have the pigment to keep going but it usually last a little longer.
Jacky - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Carrie B.
July 13, 2018
Not as good as Devoted to Hue!
Reviewed Color: Red
POSTED BY:
Carrie B.
July 13, 2018
This product is okay. It does deposit color, but is not a conditioner. I absolutely LOVED Devoted to Hue in Red, and still cannot believe that you discontinued it!
Please bring Devoted to Hue back!!!!!
Carrie -We're truly sorry that our Tint Rinse (Red) did not provide the conditioning you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elisa R.
July 13, 2018
Tint
Reviewed Color: Golden Mahogany
POSTED BY:
Elisa R.
July 13, 2018
It’s ok, I didn’t really see much over all effect from it but haven’t used it often
Elisa - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kirsty H.
July 11, 2018
Didn’t work
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Kirsty H.
July 11, 2018
I used this product as instructed & after reading reviews. It didn’t do a thing. It didn’t touch any of the orange brass tones I had going on in my hair. It felt like it enhanced them even more. Sadly this product did not work for me.
Kirsty - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not remove the brass tones like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Susan - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
katniss linn R.
July 8, 2018
Not for my hair
Reviewed Color: Soft Red Neutralizer
POSTED BY:
katniss linn R.
July 8, 2018
It did not do anything to my haircolor, but might work on others. My hair was a faded salon-brown that became orange. The product had no effect on my situation. I had to go back to salon and bleach stripes to even it out.
Katniss - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Aurelia - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Diana T.
July 5, 2018
Doesn’t work
Reviewed Color: Purple
POSTED BY:
Diana T.
July 5, 2018
The violet tint is a wonderful color but I don’t see it even temporarily sticking to my hair after use. It all just washes away without although toning your color
Diana - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Purple). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Amy S.
July 4, 2018
Didn’t see a difference.
Reviewed Color: Blonde Neutralizer
POSTED BY:
Amy S.
July 4, 2018
I’ve been using purple shampoos for years and thought I’d give this one a try. I had high hopes, but honestly didn’t notice any difference over the weeks I’ve been using it.
Amy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Amy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Catherine H
June 30, 2018
Not a good as I thought it would be
Reviewed Color: Copper
POSTED BY:
Catherine H
June 30, 2018
I am sure I am using this right, however it makes my hair go greasy more quickly and leaves it feeling like I haven’t washed the treatment out probably . Have only used it 3 times in the months I have had it.
Cathy - We're truly sorry that our Tinted Love (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sarah F.
June 29, 2018
A little green
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Sarah F.
June 29, 2018
This definitely takes the orange/gold tones out of my hair, but also leaves it a little on the green side. I have to use purple shampoo after to get rid of the green.
Sarah - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) left a green tint in your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Saliha D.
June 29, 2018
Didn't work
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Saliha D.
June 29, 2018
I saw a good review of the product on youtube, I bought 2 tubes, it did not tone down the brassiness in my hair at all, didn't see a différence at all.
Saliha - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not tone down the brassiness in your hair like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Madi J.
June 27, 2018
Drying & Did Nothing
Reviewed Color: Warm Beige
POSTED BY:
Madi J.
June 27, 2018
I was really impressed with the gold tint rinse, and I was expecting this one to be exactly what I needed because I have almost white blonde hair and I was hoping it would tone it down a bit. It did absolutely nothing but dry out my hair, I was so excited for this product and it really disappointed. If you want a nice blonde color go with the gold, or just have your stylist tone it because this did nothing.
Madi - We're sorry to hear that your warm beige Tint Rinse resulted in unsatisfactory results. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs.
POSTED BY:
Leah G.
June 22, 2018
Liked it!
Reviewed Color: Light Brown
POSTED BY:
Leah G.
June 22, 2018
The boost is subtle, it’s not like it’s blending any gray roots away (which I wish it would!!) but hair is shinier with more color dimension after use. I have to leave it on for quite awhile in the shower for this effect.
Leah - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Lisa K.
June 22, 2018
Nope
Reviewed Color: Copper
POSTED BY:
Lisa K.
June 22, 2018
It put orange streaks in my hair and stained my towels.
Lisa - We're sorry to hear that you were disappointed by your experience with our Tint Rinse. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
Angela - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not add shine like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
POSTED BY:
Heidi S.
June 20, 2018
Didn't seem to do anything
Reviewed Color: Blonde Neutralizer
POSTED BY:
Heidi S.
June 20, 2018
This product didn't seem to make any difference in my hair.
Heidi - We're truly sorry that our Tint Rinse Blonde Neutralizer did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Linda F.
June 20, 2018
Tint Rinse Didn't Do It For Me
Reviewed Color: Warm Beige
POSTED BY:
Linda F.
June 20, 2018
I haven't seen enough of a difference to justify purchasing this again. Maybe I'm not applying it correctly, but my hair color looks exactly the same after using it. Just don't see any difference.
Linda - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Bonnie G.
June 19, 2018
Disapointed
Reviewed Color: Copper
POSTED BY:
Bonnie G.
June 19, 2018
iO tried different ways of using it but was disappointed every time. I saw very little difference if any at all.
Bonnie - We're truly sorry that our Tint Rinse (Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Masumi M.
June 18, 2018
Not sure
Reviewed Color: Red Neutralizer
POSTED BY:
Masumi M.
June 18, 2018
I don’t see a difference when I use this on my hair.
Masumi - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Sarah S.
June 18, 2018
Oops after using Tint Rinse
Reviewed Color: Red Neutralizer
POSTED BY:
Sarah S.
June 18, 2018
After the 2nd time I used this Tint Rinse, I had areas on my hair that had black/grey stripes. My hair is strawberry blonde! A little disappointed with this product.
Sarah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Tonya - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) left your hair feeling brittle and dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tabitha D.
June 18, 2018
Not much going on
Reviewed Color: Dark Brunette
POSTED BY:
Tabitha D.
June 18, 2018
I have very dark hair and can't really tell any difference when i use this product.
Tabitha - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience.
POSTED BY:
Lindsey F.
June 14, 2018
doesn’t work
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Lindsey F.
June 14, 2018
absolutely no change, if anything my hair looked worse after i used it.
Lindsey - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not change your hair like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sam K.
June 13, 2018
It helps
Reviewed Color: Blonde Neutralizer
POSTED BY:
Sam K.
June 13, 2018
Although it was helpful in neutralising the orange tones slightly in my ash blonde colour, it didn't work as well as I was expecting and it was expensive in comparison to what I could get from my local store but not any better performance.
Sam - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
merly C.
June 13, 2018
Desapointed
Reviewed Color: Red Neutralizer
POSTED BY:
merly C.
June 13, 2018
I saw so many YouTube videos abot this product and I was so excited to use it that I bought 4at once "bad desicion" the product didn't tone well my brassy redish hair instead I ended up with super dry hair and split ends with just 2 applications, so I got scared and call esalon to return or exchange the product but I found out that I have to pay for the return shipping due the company doesn't have a return shipping label... I paid $30 for the products and the return shipping cost around $20 so no matter what I do I'm loosing time and money and in top of that I had to invest in a conditioner treatment after all. Now I'm stuck with products that I don't want and my money it's lost.
Merly - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
merly C.
June 13, 2018
Desapointed
Reviewed Color: Soft Red Neutralizer
POSTED BY:
merly C.
June 13, 2018
I saw so many YouTube videos abot this product and I was so excited to use it that I bought 4at once "bad desicion" the product didn't tone well my brassy redish hair instead I ended up with super dry hair and split ends with just 2 applications, so I got scared and call esalon to return or exchange the product but I found out that I have to pay for the return shipping due the company doesn't have a return shipping label... I paid $30 for the products and the return shipping cost around $20 so no matter what I do I'm loosing time and money and in top of that I had to invest in a conditioner treatment after all. Now I'm stuck with products that I don't want and my money it's lost.
Merly - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Becka C.
June 13, 2018
Didn’t see much of a change in hair color
Reviewed Color: Red Neutralizer
POSTED BY:
Becka C.
June 13, 2018
Wish the product was thicker , and for me I just didn’t see much of a difference from my before and after trying it out one time. Just wasn’t for me.
Becka - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Mary C.
June 13, 2018
Tint rinse
Reviewed Color: Red Neutralizer
POSTED BY:
Mary C.
June 13, 2018
Used this before but it did not lather as much as I expected. Gave it another try and this time it lathered much better
Mary - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Amy J.
June 12, 2018
Doesn’t work
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Amy J.
June 12, 2018
I was really excited to get this product. It didn’t arrive after a long wait so I emailed and got a replacement one sent. But when I did use it, even a couple of times, and even left it on for longer, nothing happened. If anything, my hair looks more brassy! Maybe it’s down to each individual but for me it was a complete waste of money and time.
I am just going to go to the hairdressers and get them to tone my hair, or I might even just go for a whole new look instead.
Anyway, I will never be purchasing ever again.
Amy - We're truly sorry that our Tint Rinse Soft Red Neutralizer did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Ella V.
June 10, 2018
Did not work
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Ella V.
June 10, 2018
I have had brassines for so long time in my hair and tried to get it out but it just won't go away even with this product. The product didn't do anything to my hair and I'm very dissapointed because I had high hopes towards this.
Ella - We're truly sorry that our Tint Rinse Soft Red Neutralizer did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
.
June 9, 2018
It's okay
Reviewed Color: Dark Brunette
POSTED BY:
.
June 9, 2018
I really didn't notice any difference in color or in shine.
Pam - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the difference in color or shine you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Caroline W.
June 9, 2018
Didn’t really work
Reviewed Color: Copper
POSTED BY:
Caroline W.
June 9, 2018
I tried it and saw no difference I gave it one star because the stain in my hands mostly came out
Caroline - We're truly sorry that our Tint Rinse (Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tatyana S.
June 7, 2018
I don't see difference in my hair color after using this product.
Reviewed Color: Dark Brunette
POSTED BY:
Tatyana S.
June 7, 2018
I try this product multiple times. There is no difference in my hair color. The hair is silky after using all of the e-salon products
Tatyana - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Tia - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Jackie T.
June 6, 2018
Doesn’t work as well as advertised
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Jackie T.
June 6, 2018
I wanted to tone brassiness in my light to mid brown hair and followed the instructions in terms of timing. It made no difference to the tone of my hair at all. The second time I used it, I left it on for around 45 minutes and there was a very slight change but only in certain light. Bit disappointing. It may have an accumulative effect so I will try using it with each wash but that will work out quite expensive.
Jackie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not tone the brassiness in your head as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Dakotah A.
June 5, 2018
Not as good as original
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Dakotah A.
June 5, 2018
Doesn't work as well as the original. I noticed no difference. Even tried to use more
Dakota - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Suzanne M.
June 5, 2018
Results were not what I had hoped for
Reviewed Color: Light Brunette
POSTED BY:
Suzanne M.
June 5, 2018
i wanted my medium brown hair color to be enhanced but this product is not a dark enough brown.
Suzanne - We're truly sorry that our Tint Rinse in Light Brunette did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Brianna F.
June 4, 2018
didn’t work
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Brianna F.
June 4, 2018
I wanted to remove my brass in my hair and nothing changed. I even left it on for longer than 10 min.
Brianna - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not remove the brass in your hair as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sandra O.
June 4, 2018
Didnt work
Reviewed Color: Purple
POSTED BY:
Sandra O.
June 4, 2018
Maybe I got the wrong tint. I dont know. Cant give it less than 3 because of that.
Sandra - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
mona H.
June 1, 2018
mona hamed
Reviewed Color: Soft Red Neutralizer
POSTED BY:
mona H.
June 1, 2018
it did not work and I am trying to return it and I don't know how
Mona - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Benita B.
June 1, 2018
Tinted Love Color Enhancing Teeatment
Reviewed Color: Red Neutralizer
POSTED BY:
Benita B.
June 1, 2018
Did I order the wrong one ... thought I was getting tint for brunettes. Completely changed the texture of my hair to course and unmanageable. How do I go about returning this item?
Benita - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Caitlin U.
May 29, 2018
Uneven color
Reviewed Color: Mahogany Copper
POSTED BY:
Caitlin U.
May 29, 2018
Color goes on uneven and looks pinkish in some places.
Caitlin - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sarah T.
May 28, 2018
Waste of time and money
Reviewed Color: Red Neutralizer
POSTED BY:
Sarah T.
May 28, 2018
I really wanted this to work, but sadly it didn't. I dyed my hair dark brown a few weeks ago but it came out too dark and too red. It was semi-permanent dye so my hair lightened over time but the red tinge remained. I saw some reviews of this on Youtube and it looked promising, but after 2 uses (first time left on for 3 mins, second time left on for 10 mins) it has made no change whatsoever to the colour. Very disappointed and dissatisfied so will not recommend :-( :-(
Sarah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Alicia O.
May 26, 2018
I used it twice and I haven’t seen any difference.
Reviewed Color: Purple
POSTED BY:
Alicia O.
May 26, 2018
I gave it one star because I used it twice and I haven’t seen any difference, maybe is to soon to see any changes??? If I do see improvement I will change my review
Alicia - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Nicole D.
May 25, 2018
Idk...
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Nicole D.
May 25, 2018
This was recommended to go with my hair color. I have a deep brown color that tints reds after about 2 weeks and my grey starts to show. I didn't really notice a difference in using this. It is messy. So be careful using it. I am not buying it again.
Nicole - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Carrie Lynn D.
May 24, 2018
Works OK
Reviewed Color: Dark Brunette
POSTED BY:
Carrie Lynn D.
May 24, 2018
Tint Rinse is easy, but messy to apply in the shower. It doesn't really last very long, but you can use it up to twice a week if you choose. It leaves a bit of a residue on your hair that feels like hairspray after you brush. I don't think I will be purchasing this again. The results just aren't worth the cost.
Carrie - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kimberly S.
May 24, 2018
Covered gray but...
Reviewed Color: Copper
POSTED BY:
Kimberly S.
May 24, 2018
This product did tint my hair and cover some gray that was beginning to come out but it seemed to work like highlights but put in dark streaks of color. Maybe I didn't use correctly but I did follow directions. Could be that the tiny is too dark. Will try again.
Kimberly - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
GINA-MARIE P.
May 22, 2018
does not work well for me
Reviewed Color: Soft Red Neutralizer
POSTED BY:
GINA-MARIE P.
May 22, 2018
I was so excited to try this product but it is not helping to reduce the brassiness in my hair. I wish it did, I just want it gone!!! I wonder if the darker red neutralizer would be better.
Gina-marie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Vivienne H.
May 20, 2018
Good temporary fix
Reviewed Color: Red Neutralizer
POSTED BY:
Vivienne H.
May 20, 2018
Tones down brassiness slightly for the same day that it was used, resorts back to brassy the next day, have used about 7-8 times now.
We're truly sorry that our Tint Rinse Red Neutralizer did not last as long as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Heidie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love Dark Brown. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Kristina K.
May 16, 2018
Didn’t neutralize level 8 highlights
Reviewed Color: Red Neutralizer
POSTED BY:
Kristina K.
May 16, 2018
I’ve got heavy highlights on my naural level 5/6 hair and they grew out and took on a brassy/orange/gold/ hue after several months. I just applied the red neutralizer following the instructions plus extra few minutes, and it didn’t do anything. Im quite surprised because from the review vids i saw it should have made a visible difference and the hair color should have been neutralized. Don’t know what to do.
Kristina - We're truly sorry that our Tint Rinse Neutralize did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kristen S.
May 15, 2018
Bring back golden copper
Reviewed Color: Copper
POSTED BY:
Kristen S.
May 15, 2018
I miss golden-copper. I am unhappy with just copper and golden, it's not the same result...
14 of 15 people found this review helpful. Did you?
Kristen - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Jennifer T.
May 14, 2018
Not nearly as good as Devoted to Hue
Reviewed Color: Red
POSTED BY:
Jennifer T.
May 14, 2018
I did not notice much of a difference after using this product. I tried it twice before writing this review to make sure that I didn't not apply enough the first time. What I will say is I've used other glossing products in the past, and I like the application of this one. The foaming action helps you to know that all of your hair is covered.
I might have liked it more if I had not used Devoted to Hue, a color depositing, moisturizing mask by eSalon, before. Unfortunately, this product seems to be discontinued, so eSalon recommended Tint Rinse in its place. I was skeptical but decided to try it. I wanted to love it, but it's just not as good as Devoted to Hue in it's ability to brighten up my red hair and replenish moisture. My suggestion to anyone wanting a color boost is to wait until eSalon comes out with its new version of Devoted to Hue and buy that.
**Addendum**
I am always impressed with the customer service of eSalon. This company does an outstanding job working to make sure its customers enjoy its products. I always feel confident trying out an eSalon product because I know if I'm not happy with it, eSalon will make it right. Thank you for comping me for the Tint Love. I hope to apply that to a new Devoted to Hue soon(:
I've used this product 3 times since I received my order in hopes that it would neutralize the brassiness. It hasn't done anything for my hair.
It's receiving a 2 star instead of a 1 because the shipment arrived within a week, it's easy to use and it smells nice.
Amanda - We're truly sorry that our Tint Rinse did not provide neutralize the brassiness as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mackenzie R.
May 12, 2018
My expectations were too high
Reviewed Color: Mahogany Copper
POSTED BY:
Mackenzie R.
May 12, 2018
I am a huge fan of other esalon products, but this one was a disappointment. It can leave hair a bit dry and does not deposit much tint.
Mackenzie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Irma S.
May 12, 2018
Didn’t work
Reviewed Color: Red Neutralizer
POSTED BY:
Irma S.
May 12, 2018
Very disappointed, didn’t done anything to my hair
Irma - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Serena R.
May 11, 2018
Missed connection
Reviewed Color: Red Neutralizer
POSTED BY:
Serena R.
May 11, 2018
I really wanted to love this product, and maybe it wasn’t right for my hair, I don’t know. But it didn’t work. I still have copper and red tint in my hair.
Serena - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Laura J.
May 9, 2018
Color enhancer
Reviewed Color: Red
POSTED BY:
Laura J.
May 9, 2018
It did not put any red in my hair. If it did I could not tell any difference. I will not order this product again.
Laura - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Joy S.
May 5, 2018
Doesn't work
Reviewed Color: Light Brunette
POSTED BY:
Joy S.
May 5, 2018
I find this product does not tint my gray regrowth. I thought it would for a few washes between colors...
Joy - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Zoey
May 2, 2018
Terrible
Reviewed Color: Warm Beige
POSTED BY:
Zoey
May 2, 2018
Made my hair orange with purple undertones. In light my hair is ACTUALLY purple and pink full out. Really a terrible product.
Zoey - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Cynthia S.
May 1, 2018
Not what I expected
Reviewed Color: Copper
POSTED BY:
Cynthia S.
May 1, 2018
Red hair fades quickly so I ordered the red tint. It made my highlights "crayon" red! It was awful & I threw the product out.
Cynthia - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mary M.
April 30, 2018
worked mostly
Reviewed Color: Red Neutralizer
POSTED BY:
Mary M.
April 30, 2018
I really was hoping to get rid of all my red in my brown hair, it did take alot out but I still could see red in my hair.
Mary - We're truly sorry that our Tint Rinse Red Neutralizer did not take out all of the red from your hair, as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Emily M.
April 28, 2018
Turned my hair GREEN
Reviewed Color: Red Neutralizer
POSTED BY:
Emily M.
April 28, 2018
This product did not work as expected and took over a week to receive. I followed the directions on the back of the bottle and it turned the lighter parts of my hair a not so pretty shade of green. I will now have to go to a salon to correct it.
Emily - We're truly sorry that our (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jessica M.
April 26, 2018
doesn’t make a change
Reviewed Color: Red Neutralizer
POSTED BY:
Jessica M.
April 26, 2018
i’ve been using this product for about 2 weeks to see if it neutralises the brassy tones in my dyed brown hair. it hasn’t made any changes! quite disappointed.
Jessica - We're truly sorry that our Tint Rinse Red Neutralizer did not neutralize the brassy tones in your dyed brown hair like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Katerine Q.
April 24, 2018
I didn't work
Reviewed Color: Red Neutralizer
POSTED BY:
Katerine Q.
April 24, 2018
I did not do anything to my hair, I forgot to make the review but still have the product. I applied so many time in order to give it a chance but nothing happened.
Katerine - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
brooke J.
April 24, 2018
Not quite what I need
Reviewed Color: Soft Red Neutralizer
POSTED BY:
brooke J.
April 24, 2018
Pretty disappointed by this one. My hair has a light red hue to it that drives me nuts and I figured this one would take that away some. I gave this product several chances and left it in a lot longer with no real difference. I'll try the Red Neutralizer- it seems like people have better luck with that one!
Brooke - We're truly sorry that our Tinted Love (Soft Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Marianne M.
April 22, 2018
Tinted Love Showed Little Love
Reviewed Color: Golden
POSTED BY:
Marianne M.
April 22, 2018
This product appeared to have no visible effect on my hair color, but after using it my hair felt particularly dry, was more easily tangled and knotted, and I lost a lot more hair than I usually do. I will not be trying this again.
Marianne - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Kristen W.
April 20, 2018
No Change Whatsoever
Reviewed Color: Red Neutralizer
POSTED BY:
Kristen W.
April 20, 2018
I wanted to love this product, but it literally did nothing to the brassy redness in my brunette hair. No change whatsoever. Beware that your hands and shower will be stained!!! Super bummed.
Kristen - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Shayla M.
April 20, 2018
Didn’t work for me
Reviewed Color: Red Neutralizer
POSTED BY:
Shayla M.
April 20, 2018
This product turned my hair a blue/green tint in places and did nothing in other places I left on for the recommended time of 2-3 minutes and it did not work well on my hair! So bummed
Shayla - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Bobbie L.
April 19, 2018
Enhancing color treatment
Reviewed Color: Red
POSTED BY:
Bobbie L.
April 19, 2018
I love the way it brightens my hair, but it makes my scalp itch. Sensitive skin.
Bobbie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Laura M.
April 16, 2018
Not great for dry hair
Reviewed Color: Copper
POSTED BY:
Laura M.
April 16, 2018
I have dyed copper hair (naturally blonde) unfortunately my hair isn't in the best of conditions due to bleaching etc, I tried this as the copper colour in my hair had started to fade after only 2 weeks, initially looked good but after drying my hair I noticed that the ends where extremely bright and noticeably different to the rest of my hair, I assume this is due to the ends of my hair being dry and damaged. Shame there was no warning about this, I'm sure it actually advised to concentrate on the ends when working it in. Unfortunately disappointed and a waste of money for me, will now need to try clarifying shampoo to get the colour out!
Laura - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Beth
April 15, 2018
Too Light
Reviewed Color: Golden Copper
POSTED BY:
Beth
April 15, 2018
The Color Enhancing Treatment in Golden Copper is too light for my hair. I definitely prefer the Copper over Golden Copper.
Beth - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Debra A.
April 15, 2018
Not expected result
Reviewed Color: Golden
POSTED BY:
Debra A.
April 15, 2018
I expected the color to be more like the color I was using, but it wasn't. It looked like I used a color that was not in the same color family as the one I had been using.
Debra - We're truly sorry that our Tint Rinse (Golden) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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