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Allison - We're truly sorry that our Tint Rinse did not work out. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Cindy F.
August 29, 2024
Not a good product
Reviewed Color: Light Brunette
POSTED BY:
Cindy F.
August 29, 2024
Wasn’t happy with this product
I would’ve loved to give this a good review, but it just isn’t good
Hello cindy,
We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kate E.
August 26, 2024
Meh
Reviewed Color: Copper
POSTED BY:
Kate E.
August 26, 2024
This provides a weird highlight that doesn’t appear natural and is very messy. Not my favorite.
Kate- We're truly sorry that our Tint Rinse did not work out how you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Catherine S.
August 24, 2024
The worst
Reviewed Color: Light Brunette
POSTED BY:
Catherine S.
August 24, 2024
Don’t use this product. Wrecked my hair. No benefit in terms of color. Just made my hair damaged, frizzy and dry. Gotta get a short haircut. And I did carefully follow the directions.
Catherine - We're truly sorry that our Tint Rinse did not work out for you. We have reached out to you via email. Keep an eye on your inbox for more details.
POSTED BY:
Susan V.
July 27, 2024
Not My Favorite
Reviewed Color: Golden Mahogany
POSTED BY:
Susan V.
July 27, 2024
I didn’t really notice any difference when using the product.
Hello Susan,
We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Kelly P.
July 14, 2024
Too Runny
Reviewed Color: Blonde Neutralizer
POSTED BY:
Kelly P.
July 14, 2024
This works very well. My hair color looks great, less brassy. However, it’s too hard to use because it’s very thin and completely runny. It gets all over and makes a big mess. Otherwise it works.
Hello Kelly,
We’re truly sorry that our Tint Rinse is very thin and runny. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
dean J K.
July 12, 2024
didn't like the color I chose but product worked good
Reviewed Color: Dark Brunette
POSTED BY:
dean J K.
July 12, 2024
It's very misleading- comes out way too easy almost like water but once you apply it turns into great lathery product. I was really impressed by change in texture. Felt like hair was getting good saturating product, foamy feeling but easy to blend into hair. Used after shampooing, left in few minutes rinsed and followed up with conditioner. Hair looked shinier, healthy no oily or dry residue. Warning though it definitely pours out easily when you open the cap and can leave streaks of color in shower if not careful. The only other tiny negative is doesn't really cover any grays you may have. Other than that really liked it and will continue to use. Good for general overall touch up/color refresher.
Dean - We're so happy to hear that you're enjoying the Dark Brunette Tint Rinse! We truly value your feedback and look forward to hearing from you again in the future.
Hello Julia,
We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Sophie P.
June 26, 2024
Did not request these colours
Reviewed Color: Copper
POSTED BY:
Sophie P.
June 26, 2024
Didn’t use when directed however a newer recent order was also not as requested and was way too ashy and used this immediately to try and take some ash out which I did do.
Hi Sophie! We apologize for any misunderstanding with your order. Please check your emails, we got back to you to help you further.
POSTED BY:
hannah B.
June 15, 2024
Good product but it stained bathroom
Reviewed Color: Copper
POSTED BY:
hannah B.
June 15, 2024
Loved this for awhile but the bottle split (on its own, had just been sitting on the tub not touched for a week beforehand) and leaked product all over the tub that I can't get out no matter what I try
Hello Hannah,
We're truly sorry that our Tint Rinse (copper) leaked all over your tub! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, please keep an eye on your inbox for more details.
POSTED BY:
Sarah C.
June 14, 2024
SCAM ALERT
Reviewed Color: Golden
POSTED BY:
Sarah C.
June 14, 2024
THIS IS A FRAUDULENT COMPANY. DO NOT PURCHASE ANYTHING FROM THEM.
Sarah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Jamie V.
May 30, 2024
Awful
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Jamie V.
May 30, 2024
So drying and damaging. Did nothing for the tint. Will not buy again.
Jamie - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Patricia K.
May 29, 2024
Didn't like the results
Reviewed Color: Golden Mahogany
POSTED BY:
Patricia K.
May 29, 2024
Asked for refund...don't expect one, will not happen...I guess 100% guarantee isn't real
Patricia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Marissa - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Michelle F.
May 6, 2024
useless
Reviewed Color: Blonde Neutralizer
POSTED BY:
Michelle F.
May 6, 2024
this is useless I have no blonde my hair is darker and red...Not happy with results
Michelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Carmen N.
May 6, 2024
Turned my hair pink
Reviewed Color: Mahogany Copper
POSTED BY:
Carmen N.
May 6, 2024
Followed directions. Used product to color correct after highlights that were too brassy put in by a professional. I explained carefully the mahogany highlights that I wanted and asked for a toner.
Ended up paying almost $300 for a different professional to correct the mess.
Hello Carmen,
We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jane M.
April 29, 2024
Its okay
Reviewed Color: Golden Mahogany
POSTED BY:
Jane M.
April 29, 2024
Not the shine I expected and didn't seem to enhance or revive my colour too well.
Hello Jane,
We're truly sorry that our Tint Rinse - Golden Mahogany did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Beverly J.
April 23, 2024
Tint rinse
Reviewed Color: Golden
POSTED BY:
Beverly J.
April 23, 2024
Couldn't tell I used it either,but my hair came out dark brown instead of dark blonde hair. Don't get it when my hair was blonde to begin with.
Beverly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Maddie L.
April 18, 2024
This is too red for me
Reviewed Color: Copper
POSTED BY:
Maddie L.
April 18, 2024
This color looked fake on me. I'm a strawberry blonde color and this was too red. Just not for me.
Hello Maddie,
We're truly sorry that our Tint Rinse - Copper did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Hello Heather,
We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Natalia A.
April 15, 2024
Very bright, silky, but doesn't seem to spread all over the hair
Reviewed Color: Red
POSTED BY:
Natalia A.
April 15, 2024
The first time I applied this one, it shined and coloured the parts where I literally smacked the colour on my hair. But I had patches of hair that didn't take in the colour although I felt like I'd massaged and spread it over all of my hair. Because red colours don't stick very well, I guess, the difference between the tint and the original colour, no matter how close originally, was quite noticeable. I had to reapply and wash my hair again before going out in public.
I really did like the brightness and the shine once it was applied to the rest of my hair.
It did wash out fairly quickly, but that's to be expected.
Stacy - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Felicity B.
April 1, 2024
Did nothing
Reviewed Color: Golden
POSTED BY:
Felicity B.
April 1, 2024
Complete waste of money - couldn’t see any difference and it left my hair feeling rubbish
Stephanie - We're truly sorry that our Tint Rinse did not work out. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.
POSTED BY:
Janet P.
March 21, 2024
Not sure
Reviewed Color: Copper
POSTED BY:
Janet P.
March 21, 2024
Not really sure about this product. I only used once.
Julia - We're truly sorry that our Tint Rinse did not have the consistency that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Janet S.
March 9, 2024
Blotchy
Reviewed Color: Copper
POSTED BY:
Janet S.
March 9, 2024
Terrible product. Left blobs of color on my hair. Followed directions closely.
Janet - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Becca C.
March 9, 2024
Ruined my color
Reviewed Color: Red
POSTED BY:
Becca C.
March 9, 2024
This was a suggested product for me to purchase with my custom color and I used it according to the instructions. It really messed my hair color up. It deposited a really unattractive color very unevenly. I am so disappointed. I would never recommend this product. Now I’m trying to figure out how to get it out of my hair.
Becca - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Samantha L.
March 5, 2024
Adds some color - but dries out hair
Reviewed Color: Red
POSTED BY:
Samantha L.
March 5, 2024
I do think it freshened the color a bit. However, every time I used it, my hair felt like straw afterwards -damaged - even though I used conditioner and a mask. My hair never feels like that usually, and I have very short hair so it doesn't even have time to accumulate damage... I used it a few times and ended up throwing the rest out.
Samantha-We're truly sorry that our Tint Rinse made your hair feel like straw. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Hello Liliana,
We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. (:
POSTED BY:
Hanna Z.
February 27, 2024
Not good
Reviewed Color: Blonde Neutralizer
POSTED BY:
Hanna Z.
February 27, 2024
The product does not work. He didn't even cope with his task a little bit. I did everything according to the instructions, but in vain. In addition, I paid for fast delivery, and the product came a few days later for regular delivery. I don't recommend it
Laurel- We're truly sorry that our Tint Rinse did not work as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Trisha - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Rose M.
February 14, 2024
Color doesn’t last long
Reviewed Color: Light Brunette
POSTED BY:
Rose M.
February 14, 2024
Color fads fast and gold color is dull hair does not have a shine I am not happy my hair has always had a good shine even with off the shelf colorings
Rose - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
ruth ann E.
February 11, 2024
No Color
Reviewed Color: Red
POSTED BY:
ruth ann E.
February 11, 2024
Absolutely no tint or coverage. Didn’t understand the difference or purpose of this product.
Ruth-We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Kerry ann S.
February 8, 2024
Haven't used
Reviewed Color: Copper
POSTED BY:
Kerry ann S.
February 8, 2024
I do not want to use cause it is going to add more red then I want
Kerry - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Billie - We’re truly sorry that our Tint Rinse (Mahogany Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Britini L.
February 3, 2024
Garbage
Reviewed Color: Copper
POSTED BY:
Britini L.
February 3, 2024
This is more of a stop sign color/ pinkish not orange copper.
Britini - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Deborah- We're very sorry that our Tint Rinse did not provide the results that you had expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
sarah W.
January 21, 2024
Hair broken off and smell unbearable. This is for e salon colour
Reviewed Color: Copper
POSTED BY:
sarah W.
January 21, 2024
This is for the colour not the tint rinse. I used e salon, I lived tge colour and had no problems.
This time however was a different story.
The smell of Ammonia was unbearable and made my eyes stream.
I have just been to my hairdresser to get my hair trimmed as I am growing it.
She informed me that whatever I had coloured my hair with had caused it to break off, she showed me tge back and I could see this.
I always had long thick hair and want to grow it longer, but she had to cut 3 inches off, I am heartbroken. I am an ex hairdresser, so know how to apply colour, I also used high quality hair products, Olaplex, redken and heat protection on my hair when styling.
I can no longer have colour on my ends, and gave booked to have my roots done at my hairdressers.
The condition of my hair has been compromised because of e salon colours. I don't know what happened because when I used it in lockdown it was fine
Hi Sarah! We are truly sorry to hear about your experience after colouring with us. Please check your emails, we just got back to you to help you further.
POSTED BY:
Mary G.
January 15, 2024
Don't bother
Reviewed Color: Copper
POSTED BY:
Mary G.
January 15, 2024
Used twice. Couldn't tell at all. If stored cap down, which is natural, it leaks heavily. So incredibly disappointed to have wasted my money.
Mary - We're truly sorry that our Tint Rinse did not make the changes that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Deborah K.
January 14, 2024
Not sure if it actually does anything...
Reviewed Color: Red
POSTED BY:
Deborah K.
January 14, 2024
I have used this many times now and I can't really tell if this actually does anything 🤔
Deborah - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Magdalena W.
December 28, 2023
Not much change in colour
Reviewed Color: Blonde Neutralizer
POSTED BY:
Magdalena W.
December 28, 2023
Wouldn’t recommend this, doesn’t remove the brassiness at all, just a gimmick that is quite pricey for what it is.
Hi Magdalena! We are sorry to hear that the Tint Rinse hasn't met your expectations. Please check your emails, we just got back to you to help you further.
POSTED BY:
Yasaman A.
December 27, 2023
Only last a few days
Reviewed Color: Copper
POSTED BY:
Yasaman A.
December 27, 2023
If you use a ton of it, it would last about a week or one wash. Depends on how often you wash your hair. Otherwise, only lasts about couple of days.
Yasaman - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Darlene D.
December 16, 2023
Too watery
Reviewed Color: Light Brunette
POSTED BY:
Darlene D.
December 16, 2023
I love ESalon, but not this product, it is too watery.
Darlene - We're truly sorry that our Tint Rinse was too watery. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sharon W.
December 13, 2023
Good concept
Reviewed Color: Golden
POSTED BY:
Sharon W.
December 13, 2023
Love this concept but sadly this product makes my hair feel oily.
Hi Sharon! We are sorry to hear that the Tint Rinse makes you feel oil. Please check your emails, we just got back to you to help you further.
POSTED BY:
Lili R.
December 11, 2023
Too liquidy
Reviewed Color: Purple
POSTED BY:
Lili R.
December 11, 2023
It's like pouring a cup of water into your hand and trying to put it on your head.
The colour is nice, and including it is thoughtful, but it pretty much just goes down the drain!
Lili - We're truly sorry that our Tint Rinse was too liquid. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Cynthia - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Cynthia - We're truly sorry that our Tint Rinse did not provide the results that you expected. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Kayleena K.
December 9, 2023
Orange/purple
Reviewed Color: Copper
POSTED BY:
Kayleena K.
December 9, 2023
This was sent as part of my first box to help maintain my color but it completely changed the color and made my hair much worse
Kayleena - We’re truly sorry that our Tint Rinse did not meet your expectations. We have reached out to better assist. Please keep a look out for an email from us. We hope to continue helping you find hair perfection!
POSTED BY:
Liz J.
November 30, 2023
Not for my brown hair
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Liz J.
November 30, 2023
The smell is so nice, but unfortunately, it hasn't helped to reduce the red brass from my medium brown hair once the hair colour starts fading. I've tried so many toning products and this one was promising, but my hair is stubborn and it just wasn't effective for me (even when leaving it on for 10 minutes).
Hi Liz! We are sorry to hear that the Tint Rinse hasn't helped you reduce the brassiness. Please check your emails, we just got back to you to help you further.
POSTED BY:
julie S.
November 20, 2023
So far so good
Reviewed Color: Dark Brunette
POSTED BY:
julie S.
November 20, 2023
I purchased this item hoping it would add some depth of colour and cover some grey. I think it’s too early to say as only used twice but it does colour my hair, on first use it was a bit copper/red tones and more brown on second use. I’m hoping for more brown as I use it more regularly!!
Jennifer - We're truly sorry that our Tint Rinse did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.
Danielle - We're truly sorry that our Tint Rinse has left your hair dry. We'd love to assist you further; please check your inbox for more details. We hope to continue helping you find hair perfection!
Janelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Heather - We're truly sorry that our Tint Rinse (copper) did not provide the color outcome that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Jessica - We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Keya L.
October 9, 2023
Couldn't take the smell
Reviewed Color: Light Brunette
POSTED BY:
Keya L.
October 9, 2023
I'm sensitive to certain chemical smells that come with most hair care products. This product had an overwhelming fruity-chemical smell, that prevented me from using it.
Keya - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Caroline W.
September 22, 2023
Caution
Reviewed Color: Red
POSTED BY:
Caroline W.
September 22, 2023
When I mixedthe two products they exploded . I cancelled the next order rite away . Will no be using these products again
Caroline - We truly apologize about your experience with your eSalon items defective. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Linda S.
September 18, 2023
Not a fan
Reviewed Color: Copper
POSTED BY:
Linda S.
September 18, 2023
I found this to be very watery and honestly did not show much results. I have use two different tints in between my shampoos. Either of the other brands worked far better…..sorry.
Linda - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kathy G.
September 14, 2023
Be careful with this or you’ll have pink hair
Reviewed Color: Red
POSTED BY:
Kathy G.
September 14, 2023
My natural hair was true auburn and now with gray roots it’s professionally colored auburn. I was hoping this product would just enhance the deeper red and make the hair shine. Unfortunately, the lighter sections of my hair picked up the magenta tones and now my hair appears to be highlighted with pink. I’ve washed it 2 more times but it’s quite resistant to the color safe shampoos I use. Hopefully it will wear out soon because I really don’t want to use a detox shampoo that strip out my desired color. Guess I should have gone with copper but I was worried about it being too orange.
Kathy - We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Monica M.
September 4, 2023
Never received it
Reviewed Color: Golden
POSTED BY:
Monica M.
September 4, 2023
Just realized this did not come in my box. I guess 1 star is too much for a no show
Monica - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Laura D.
September 3, 2023
It’s ok
Reviewed Color: Blonde Neutralizer
POSTED BY:
Laura D.
September 3, 2023
It’s Very runny and gets all over. I feel like I’m wasting most of it. And it doesn’t really do much for my hair, sadly.
Laura - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Margaret - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Janna G.
August 31, 2023
Not light enough
Reviewed Color: Golden
POSTED BY:
Janna G.
August 31, 2023
Please cancel my auto ship and auto pay.. Not happy with my color. Please issue a refund.
Janna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
POSTED BY:
Jeannette B.
August 30, 2023
It’s okay
Reviewed Color: Red
POSTED BY:
Jeannette B.
August 30, 2023
Adds red to your hair, but be careful to use it all over otherwise you will have some red in one place and nothing in the other spots. I would be careful about recommending this.
Jeannette - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Mona R.
August 22, 2023
Results Unsatisfactory
Reviewed Color: Copper
POSTED BY:
Mona R.
August 22, 2023
Changed the color of my hair to a copper. Did not really work for my hair type.
Mona - We're truly sorry that our Tint Rinse was not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Billie - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Kayleigh M.
August 16, 2023
Ok if u want pink hair
Reviewed Color: Mahogany Copper
POSTED BY:
Kayleigh M.
August 16, 2023
I don't know how this was supposed to help my color I think it only made it worse
Kayleigh - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Christin C.
August 14, 2023
Rinse Away Your Money!
Reviewed Color: Dark Brunette
POSTED BY:
Christin C.
August 14, 2023
You gotta use this stuff Everyday for it to work. It was harsh on my hair.
Christin - We’re truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Sukhi K.
August 7, 2023
Didn't work
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Sukhi K.
August 7, 2023
I used the light set but highlights very brassy so ordered this product hoping it would help to reduce the red tones but didn't work.
Sukhi: We are sorry to hear that your highlights were brassy, and also to hear that the Tint Rinse didn't help you. Please check your emails, we just got back to you to help you further.
POSTED BY:
Gina F.
July 21, 2023
good gloss, but...
Reviewed Color: Purple
POSTED BY:
Gina F.
July 21, 2023
this leaves my hair glossy, but no color seems to be deposited. It's definitely NOT purple.
Gina - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Hi Paula! We are sorry to hear that your Tint Rinse hasn't met your expectations. Please check your emails, we just got back to you to help you further.
POSTED BY:
Debra W.
July 12, 2023
Tint Rinse
Reviewed Color: Copper
POSTED BY:
Debra W.
July 12, 2023
The tint rinse color that was suggested made my hair look like a penny. It also stained the liner of my new walk-in shower. Very discouraged this time around
Debra - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Josephine - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Anne M.
July 8, 2023
I was bitterly disappointed with this product.
Reviewed Color: Copper
POSTED BY:
Anne M.
July 8, 2023
it grabbed my hair and deposited the worst red tone--it looked so fake I had to try and remove the color with dish detergent. Luckily I was seen for a haircut yesterday and my stylist took pity on me and had a product available to remove the worst of it. I will never use it again. I feel like I should get my money back on this product. Terrible product!! And this was recommended!!!
Anne - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
M. - We are sorry to hear that, and we apologise for the inconvenience this has caused. Upon checking your account, we can see that we are now processing a replacement order for you. We truly appreciate your patience! Of course, don't hesitate to contact us again if you need anything else, we are happy to help!
POSTED BY:
Tina E.
July 3, 2023
Not sure it made any difference
Reviewed Color: Red Neutralizer
POSTED BY:
Tina E.
July 3, 2023
I don’t think this product made any difference to my hair, this is just my experience as everybody's hair is different, it’s quite messy in the shower , not sure I would purchase again
Hi Tina! We are so sorry to hear your Tint Rinse hasn't met your expectations. Please check your emails, we just got back to you to help you further.
POSTED BY:
liza A.
June 30, 2023
Very intense, pinkish red color
Reviewed Color: Copper
POSTED BY:
liza A.
June 30, 2023
I have lighter hair and this color is bright and intense, I just washed it through and rinsed immediately, didn’t wait 1-2 minutes. The color is a bright pinkish candy red shade which isn’t really what I was looking for, I shampooed with a clarifying shampoo and hot water right after and it faded to a better looking tint but I think this would be better for a darker blonde or light brown:
Liza - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Denise S.
June 28, 2023
Noticed Nothing
Reviewed Color: Golden
POSTED BY:
Denise S.
June 28, 2023
I have been using this product but I don't see anything different. What is this product supposed to do?
Denise - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Hilda - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Danielle A.
June 14, 2023
Blotchy color
Reviewed Color: Copper
POSTED BY:
Danielle A.
June 14, 2023
I am a natural redhead (light copper blonde) with some grays so I dye the grays to match. I used the tint rinse in copper color and it made my color very uneven and blotchy.
Danielle - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Rebecca A.
June 5, 2023
Purple shampoo
Reviewed Color: Blonde Neutralizer
POSTED BY:
Rebecca A.
June 5, 2023
First be careful it is very runny. Secondly I honestly didn’t see a change in the toning the brass in the hair color but it did make the ends blonder.
Rebecca - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Angelique M.
May 31, 2023
Very drying
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Angelique M.
May 31, 2023
This tint made my hair so dry. I had to use a pre wash conditioner Along with my normal conditioner to get my hair back to normal.
Angelique - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Angelique M.
May 31, 2023
Very drying
Reviewed Color: Copper
POSTED BY:
Angelique M.
May 31, 2023
This tint made my hair so dry. I had to use a pre wash conditioner Along with my normal conditioner to get my hair back to normal. I don’t feel it’s worth it.
Angelique - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Louis A.
May 28, 2023
Rinse
Reviewed Color: Blonde Neutralizer
POSTED BY:
Louis A.
May 28, 2023
I can't say how the rents worked because it was not in my box
Louis - We are so sorry to hear the Tint Rinse (Blonde Neutralizer) was missing from your order! We have reached out to you in an email to assist with this matter. Keep an eye on your inbox for more details!
POSTED BY:
Janet M.
May 27, 2023
Not for me
Reviewed Color: Golden
POSTED BY:
Janet M.
May 27, 2023
I wanted to like this product but unfortunately I didn't. It made my hair feel greasy after using it. I tried using less but it still felt the same. And I didn't really notice any difference in the color while I was using it. This product was not for me
Janet - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Brianne M.
May 24, 2023
Soooo runny
Reviewed Color: Red
POSTED BY:
Brianne M.
May 24, 2023
I don’t know if maybe I got a faulty one but mine so so incredibly runny like water that I could barely hold it in my hands let alone put it evenly into my hair. Also because it went everywhere it stained my tub. Wish this product was thicker and useable. Also leaks red out of the tube everywhere.
Brianne - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Farah D.
May 2, 2023
Patchy
Reviewed Color: Red
POSTED BY:
Farah D.
May 2, 2023
Not a fan of this product. Once my hair has been dried, the colour is very patchy. Not sure how you can get this tint even after shampooing, I've also tried combing it through my hair but it's still patchy.
Hi Jagratti! We are sorry to hear that the Tint Rinse hasn't met your expectations. Please check your emails, we just got back to you to help you further.
POSTED BY:
Michelle A.
April 24, 2023
Nice color
Reviewed Color: Copper
POSTED BY:
Michelle A.
April 24, 2023
I really love the color boost but it really dries my hair out
Michelle - We're truly sorry that our Tint Rinse (Copper) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Brooke N.
April 24, 2023
Don't bother
Reviewed Color: Copper
POSTED BY:
Brooke N.
April 24, 2023
Finally had the chance to use this color tint. I was disappointed that my color wasnt what I wanted, so I was hopeful that the tint would be alright. I did not notice a difference except for the added frizz from using the product. I recommend Garnier color reviver for copper hair, now that stuff works great!
Brooke - We're truly sorry that our Tint Rinse (Copper) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Geniye
April 22, 2023
Can't see impact
Reviewed Color: Golden
POSTED BY:
Geniye
April 22, 2023
I am unsure about Tint Rinse, I cannot tell a difference in the look and feel of my hair having used it repeatedly.
I was looking for vibrancy, to keep the shine and minimize a dull look, but my hair is not there.
On the sustainability front:
I have read the email on sustainability and all that eSalon does. However given the severity of the damage we have done to mother earth, we can and should do more. A super easy action e-Salon can take:
-provide measuring tools so we can mix the right amount of color & developer if we don't want to use the whole container -- eg for half hair or 1/3 of hair
--eSalon can sell the measuring implements (yes, I can calculate, but coloring itself is difficult getting the right mix should be left to the professionals - just need a little help)
--damage to the environment: whenever I don't use the whole bottle, I have to throw away the unused mix - down it goes into the water/sewege system, also though the box and other contents maybe recyclable - it takes a LOT of resources that could be put to a better use to recycle, this is not good stewardship of mother earth
-----eSalon can charge more for an option that includes proper measuring implements --- I, like many, would gladly pay. It is becoming difficult to keep throwing away stuff that need not be throwing away. Thanks
PS - If I want to keep grey away, I would have to color the hairline EVERY TWO WEEKS - absolutely not sustainable; we know that there is no chemical that does not raise health concerns, but it is a matter of degree. We choose eSalon products b/c we believe the impact to hair and overall health is less than other products. The spray mist is not a viable option for me, and so I need a sustainable way to keep grey out - the measuring implements proposed above are a step in the right direction. Please help.
Geniye - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
DENISE
April 18, 2023
Tint Rinse
Reviewed Color: Warm Beige
POSTED BY:
DENISE
April 18, 2023
Used it twice now. Absolutely no change to my hair whatsoever. I followed the instructions to a tee. But it does nothing to my hair.
Denise - We're truly sorry that our Tint Rinse (Warm Beige) did not perform as you expected . We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sheila G.
April 15, 2023
doesn't work on my gray
Reviewed Color: Golden Mahogany
POSTED BY:
Sheila G.
April 15, 2023
I use this and leave it on longer and it still doesn't boost my color
Sheila - We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation as soon as possible. Please check your inbox for more details! We appreciate your feedback.
POSTED BY:
Cyn F.
April 14, 2023
It helped a little
Reviewed Color: Blonde Neutralizer
POSTED BY:
Cyn F.
April 14, 2023
It helped a little but I had to reach out for professional help.
Cyn - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing tones that you expected. We value every client and hope to continue helping you find hair perfection!
POSTED BY:
Liz F.
April 14, 2023
No discernible difference and too heavy
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Liz F.
April 14, 2023
I had high hope for this product but after using it, I didn't think there was much of a difference in the tone of my hair. Sadly, it's also too heavy for my very fine hair and it still felt sticky after rinsing it out.
Hi Liz: We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further.
POSTED BY:
May T.
April 12, 2023
All the No's
Reviewed Color: Copper
POSTED BY:
May T.
April 12, 2023
This was dreadful for me. My hair honestly turned orange, not a nice copper but bright horrible orange. And it took ages to wash out. I've still got a lot of the tube left, I won't use it again.
Hi May! We are sorry to hear that the Copper Tint Rinse didn't turn out as expected. Please check your emails, we just contacted you to provide a solution.
POSTED BY:
Miranda W.
April 5, 2023
Not for me
Reviewed Color: Copper
POSTED BY:
Miranda W.
April 5, 2023
I uses it for the first time, I can’t wait to wash my hair again so that the rinse color comes out, it is not an even color and it left a big blotch of red on my hair. Will not use it again.
Miranda - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Dani A.
April 3, 2023
Dried out my hair
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Dani A.
April 3, 2023
I was really looking forward to using this product, but I could tell instantly when I put it in my hair I made a mistake. So for the past week and a half I have had to use every moisturizing/conditioning product I own to get some of the softness back. I guess one thing I can say, it did take the brassy out, but at a cost.
Dani - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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