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8,945 Client Reviews |
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dried my hair and it felt like strawReviewed Color: Dark Brunette Although I love esalon products but this one is the worse product I ever used on my hair ( dark brunette) Did nothing except damaging my hair to an extreme level as if I did bleaching. extremely dried and felt like straw. I have done 2 hair mask treatments and its still very damaged. I'm extremely disappointed with the recommendation, never again 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSummer - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Does not workReviewed Color: Soft Red Neutralizer It doesn't do anything. I tried following the instructions to a T, no change my hair is still brassy. I tried leaving it longer, nothing, still red. It also leaves an oily film on the hair that makes the hair look dull. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSylvana - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No effectReviewed Color: Light Brunette I did not find any positive effects using this product. No reviving color. No “brilliant shine.” However, I would recommend “Shine Silk” for shine. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn't Notice a ChangeReviewed Color: Blonde Neutralizer I didn't really notice a change in tone or reduction in orange/brassiness, especially after using the light set. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWhitney - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
softReviewed Color: Soft Red Neutralizer made hair soft but no changes. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristen - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not noticeableReviewed Color: Copper I’ve used this 3 times in between color and it is completely unnoticeable. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRenei - We're truly sorry that our Tint Rinse (Copper) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tiny rinseReviewed Color: Golden Mahogany The color is darker than expected. Anticipated some red tones, definitely brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did nothingReviewed Color: Copper Ordered this £18 with shipping and was suggested on my account but it didn't nothing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKirsty W. - Thank you for reaching out to us here at eSalon! We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. However, based on your profile, we see that your concern has now been resolved. Please let us know if there is anything else we can do to help! |
MehReviewed Color: Red Neutralizer Don’t really see it does anything-pretty sure I didn’t order this a second time but they sent it anyway and wouldn’t refund me 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa- We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the tone and coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Hate the smellReviewed Color: Red Watermelon scent is awful and puts me off using it which is a shame bc it seems to add a lot of shine to hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEstelle H. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Red) did not meet up to your expectation. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Upped color but breakage after 1st useReviewed Color: Golden After just one wash I enjoyed the immediate difference in vibrancy and tone but I noticed much more hair breakage than usual. Even after several days without use and conditioning treatments my hair still has a more brittle feel. I understand this contains ammonia but I was highly disappointed in the final results of this product. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSavannah- We're truly sorry that our Tint Rinse (Golden) did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint Rinse To Refresh Color Treated HairReviewed Color: Light Brunette I never want to give a bad review, but I oh, I was so disappointed in Tint Rinse. I fully anticipated I would love this product. It seemed the perfect solution to dull hair color that needs refreshing about that second or 3rd week after an initial hair color. I followed the instructions carefully, but sadly, it didn't refresh or brighten my hair color nor did it add any shine. A good conditioner was ultimately a better solution. I can't recommend this product and it breaks my heart. Sorry. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPeggy- We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn’t tone the redReviewed Color: Soft Red Neutralizer Leaves hair shiny, but doesn’t tone the red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKay - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the red neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint RinceReviewed Color: Warm Beige It is very simple to use, but I didn’t really see any difference in my color after I dried my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoan - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the coloring experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not so easy.Reviewed Color: Red This is a short term rinse that is really messy to apply, and I don’t really see the difference to using this every other application so I stopped. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Made hair coarse and hard to combReviewed Color: Blonde Neutralizer I used this twice and after I used conditioner it made my hair coarse, dry, and hard to comb out. I am not using any longer so I wasted my money 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDorothy- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
A Bit RedReviewed Color: Copper If you have very red coloured hair or are naturally ginger and looking for more depth it's probably perfect, but for me it was way too red and not "ginger" enough, I also felt like it had a tendency to be quite patchy on drier areas of my hair, and especially around face framing pieces and the top section. I mixed it with the golden version and preferred it like that. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRuby S. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Tint Rinse (Copper). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Did not reduce brassinessReviewed Color: Blonde Neutralizer I used this daily and my color remained to brassy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarla- We're are so sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
wrong colorReviewed Color: Golden The copper tint turned my hair red. I thought I order the med-dark blonde color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanie- We're truly sorry that our Tint Rinse (Golden) did not provide color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
HmmmReviewed Color: Red Didn't stick in my stripped hair. Must need color to cling onto. Very disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzan- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not for meReviewed Color: Golden Mahogany Maybe because of my short, fine hair there's not enough there to work with! As much as I wanted to love this product, after three uses, there has never been a noticeable difference. I love my eSalon hair color so just because the rinse didn't work for me, I'm still pleased with the main product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHope- We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a favouriteReviewed Color: Blonde Neutralizer Smells great, but it foams and it felt like it tangled my hair even worse that if I hadn’t used it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndra T. - Thank you for taking the time to share your feedback with us! We apologize for the disappointing experience you have had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Please keep an eye on your inbox for more info. |
I didn't see much changeReviewed Color: Light Brunette I haven't really seen any difference after using this three times. I understand it isn't really suppose to dye your hair but the package says it should give it a boost. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaurel - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
DisappointedReviewed Color: Purple Don’t waste your money! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelli- We are sorry to hear that our Tint Rinse (Purple) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
So not worth the extra amountReviewed Color: Warm Beige Once again I don’t know why I purchased this extra item when it did absolutely nothing to preserve color. I couldn’t tell any difference using it versus not using it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelli- We’re truly sorry that our Tint Rinse (Warm Beige) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Does not stayReviewed Color: Red Colour really doesn't stay or make a difference 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsWendy - We're truly sorry that our Tint Rinse (Red) did not provide color enhancement that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Does not stayReviewed Color: Purple Colour does nothing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWendy - We're truly sorry that our Tint Rinse (Purple) did not provide color enhancement that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint RinseReviewed Color: Light Brunette I don’t see a difference, and I really don’t use it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not sureReviewed Color: Dark Brunette The jury is still out on this one. I do not really see any difference when I use it. My grays around my edges, which is really the only place I have grays, still shows through. Maybe it’s not meant for this. I’m not sure, but it’s not getting the job done for me thus far. I will more than likely not purchase this product again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarjorie- We're truly sorry that our Tint Rinse (Dark Brunette) did not provide color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nice product, crappy service.Reviewed Color: Golden Be ready to be hounded to death for money if you ever place a hold on your account. They tried pulling money from a bank account I had closed for a YEAR and their Facebook comment employee was snide and had no idea what she was talking about. Go with Madison Reed instead. They're professional, polite, and not thieves. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa- We truly appreciate your feedback! Upon reviewing your profile, we see that one of our Color Experts has contacted you to resolve your concern. Please let us know if there is anything else we can do to help! |
MehReviewed Color: Copper Maybe Im doing it wrong, but it doesn’t seem to do very much. Not sure how much to even use as the instructions don’t say but I’ve tried a little and I’ve tried a lot and neither works well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHolli - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Don't care for color shampooReviewed Color: Copper The shampoo makes your hair feel brittle until you get conditioner onto your hair. I originally had brown. Changed to a copper red but didn't enjoy it. Back with a warm brown. And it just looks so much healthier. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Just okReviewed Color: Golden I dont like the was this makes my hair feel and it dont really make my hair look any diffrent 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAnnie - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Bright Copper SteaksReviewed Color: Copper When I used the tint rinse it has left bright copper/red streaks in my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKellee- We're truly sorry that our Tint Rinse (Copper) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinseReviewed Color: Red I really did not notice any difference after using this product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon- We're truly sorry that our Tint Rinse (Red) did not provide the coverage and tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Only thing changed was hair condition which got worse,!Reviewed Color: Light Brunette Very disappointed with this product. Ordered golden and light brunette. Neither of them made any difference to the colour of my highlights but they left my hair in poor condition and super frizzy. Would not recommend or use again. Bought similarly priced product elsewhere that made vibrant difference and left hair feeling lovely. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol F. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Tint Rinse (Light Brunette). However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not a fanReviewed Color: Golden It left my hair with a lot of yellow. Will not get again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaurie- We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I have used itReviewed Color: Red I like the tont rinse but it is really not for me I don't like how it makes my hair feel and no matter how hard I try to rinse it out it feels a little heavy but otherwise I love it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShylae - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
UndecidedReviewed Color: Red Neutralizer The directions on this toner said to apply to the ends of my hair however my roots needed the toner. I used it on the roots and it might have helped? My roots are still red instead of dark brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShannan- We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide you with the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
thumbs downReviewed Color: Copper I just do not see a difference with or without product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeanne- We're truly sorry that our Tint Rinse (Copper) did not provide with the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a fanReviewed Color: Copper I wasn't a fan of this product. I think because my color has different colors in it. This is just simply red. It didn't really match when I used it. Sorry but I am being honest. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
doesn't cover grayReviewed Color: Dark Brunette If you are using this to cover the gray, well it doesn't. It darkens the all over color which doesn't fade. So I will not purchase it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy- We’re truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. Our Tint Rinse is a professional-grade treatment that temporarily deposits pigments to revive or enhance hair color. Unfortunately, it is not intended to cover grays. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not happy cancel my order.Reviewed Color: Copper Not pleasef 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy- We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn't do itReviewed Color: Copper This doesn't really do anything. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No real differenceReviewed Color: Red I didn't really see any difference or enhancements with this product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details |
UnsureReviewed Color: Golden I’m not certain this does much. But, I’ll use it just in case 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - Thank you for your feedback! We look forward to hearing your feedback in regards to the Tint Rinse (Golden) in the future. |
DisappointedReviewed Color: Dark Brunette I really tried to like the product- I’ve been using it 2-3 x a week and I’ve seen no difference. I purchased the dark brunette tint rinse, and after 3 times of trying to use it I decided to keep it in my hair twice the recommended time before washing it out. I was desperate because my hair is getting so brassy and nothing would work. Still after trying to keep the tint in longer, no difference. I was very excited to buy more products from here because I fell in love with the color dye I purchased, but it seems like their other products aren’t as good. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaitlyn - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the coloring that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I could not tell a difference at all.Reviewed Color: Copper No difference in color, shine or texture after first time use. Followed directions faithfully! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsArvella- We're truly sorry that our Tint Rinse (Copper) did not provide the tone and texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No differenceReviewed Color: Golden First let me say that I was only able to use the tint twice. The first timeI used it I did not see much difference, but I was distracted by the rash it gave me. I used it one more time to be sure it was actually the tint that caused the rash. It was! So I am unable to make a comment about how well it works. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We're truly sorry that our Tint Rinse (Golden) caused the unexpected reaction. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
niceReviewed Color: Golden But did not suit my hair but a very nice product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAgnes C. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen! |
Not what i expectedReviewed Color: Mahogany Copper Dried my hair so badly, it took time to bring my hair back to normal.... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsInessa- We’re truly sorry that our Tint Rinse (Mahogany Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Works OK, but the container leaksReviewed Color: Blonde Neutralizer The toner works OK, but the container leaked from the first time I used it. I have to store it upside down and be VERY careful that it doesn't leak all over the place. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandi - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not for meReviewed Color: Blonde Neutralizer I have natural dark brown hair with a lot of red tones. I have dyed my hair dark blonde for a while and I noticed the tint does not help my hair. It may work on blonde or natural blonde hair but not on mine. It’s hard for my natural curly hair to catch the color correctly and moisturize. This tint makes my hair feel a little stiff after I use it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRuby- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Leaves my hair dryReviewed Color: Light Brunette I do think this helps with the color, but it leaves my scalp and hair so dry after each use. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Turned out pinkReviewed Color: Red Came out stark pink 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlison- We're truly sorry that our Tint Rinse (Red) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
PinkReviewed Color: Copper As in the color my hair turned when I used this. It did not do well with the highlights. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatie - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
The beige tint puts too much yellow into the ends of my hair.Reviewed Color: Warm Beige I believe my hair color is to light of a color now due to the white grey that a tint rinse in the warm beige is too yellow for me. Possibly a darker shade would blend it down? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennie- We're truly sorry that our Tint Rinse (Warm Beige) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not as expectedReviewed Color: Dark Brunette I used this a few times and it’s like I’m not using anything at all. Not worth the cost. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarwa- We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the tone and coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
TintReviewed Color: Blonde Neutralizer Does nothing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracey- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not perform as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint RinseReviewed Color: Light Brunette I have mixed reviews on this product. I am not sure that it enhances my color significantly. I don't like the texture of my hair after using it. My hair is thin and fine, but I will continue to use it since I have a tube and an a half left. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia- We're truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not impressedReviewed Color: Soft Red Neutralizer This just did not neutralize the red, and I feel it enhanced the orange brass. Sorry this did not work for me, it's in my closet and will be tossed out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Definitely has pigment but...Reviewed Color: Copper This product definitely has pigment in it, but I didn't see any enhancement of my faded color, even though I used it a few washes in a row only a week after coloring. I tried mixing it with my hair mask and it left a little color behind, but it mostly just dripped out onto my towel while my hair was wet. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMadison - We're truly sorry that our Tint Rinse (Copper) did not provide the color enhancement that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No DifferenceReviewed Color: Light Brunette I can’t see any difference when I use this. Been using a couple of months, and just doesn’t appear to refresh my color. 0 of 0 people found this review helpful. Did you? |
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No differenceReviewed Color: Dark Brunette I did not see any difference with this product, I will not be purchasing again and it made my hair tangle more after shower 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We’re truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No changesReviewed Color: Dark Brunette I have used this product numerous times hoping to see a change. Won’t buy again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGilda - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the semi-permanent color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
StumpedReviewed Color: Golden Didn’t get to use bc they were totally off mixing the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AwfulReviewed Color: Copper I have faded copper hair that I got done the week of Halloween. I thought this would just boost it or enhance it. Nope. Now I’ve got bright orange hair, with patches of darker orange and stripes of pink. It’s been washed multiple times, and some of it has come out, but it has ruined my hair. I’m fixing it this week. DONT BUY IT. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChanning - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I really wanted to like it.Reviewed Color: Golden I saw no difference. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie- We're truly sorry that our Tint Rinse (Golden) did not provide the tone or coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No differenceReviewed Color: Blonde Neutralizer I didn’t notice any difference after using this product. Had a nice lather tho. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Don’t know yet!Reviewed Color: Warm Beige I haven’t received my order , so I don’t know how I feel about this yet, but the products are typically really nice. Shipment has been a little slow lately. I’m sure that’s not esalon’s fault. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy- We're so happy to hear that you're enjoying our products! I am so sorry to hear your order has yet to arrive. We have reached out to you via email to see how we can remedy this situation. We truly value your feedback and look forward to hearing from you again in the future. |
Color RinseReviewed Color: Soft Red Neutralizer Does not take away the red brassy-ness from your hair. :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsZabrina- We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn't seem to do much except make hair feel coarse.Reviewed Color: Golden I don't really see much difference in the color; perhaps a bit more shine, but not much, and no real golden shine. And it leaves may hair feeling really coarse. I follow it with an extra strength conditioner that I had left over from an old drugstore hair color, and that helps a bit. But by and large, disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie- We're truly sorry that our Tint Rinse (Golden) did not provide the tone or texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't notice a differenceReviewed Color: Golden Mahogany I tried the tint rinse, but didn't really notice any difference? I got the suggested color. I was a little disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCristina- We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the tone and coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Works!Reviewed Color: Golden Use sparingly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarb - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Didn't work - dried hairReviewed Color: Soft Red Neutralizer This didn't do anything to reduce reddish/brassy tones and only dried out my hair. Not using again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCassandra- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the tone or moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did Nothing for My HsirReviewed Color: Golden Did not care for this either since my custom color was the wrong color. This was a waste of my money also. The dark shade they sent was to dark for this to make any difference. Make sure they mix your custom color correctly before you purchase any additional products. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarissa- We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I’m on the fenceReviewed Color: Blonde Neutralizer My stylist suggested this to me as I was worried about brassy tones after my strand test, so I ordered it. As my blonde highlights are still growing out, I liked how it maintained their cool tone. But my issue is that this was my first time doing a root touch up and this product hasn’t toned down my orange roots after two uses. Since you’re only supposed to use it two times a week, I’m not sure what to do now. I’m unhappy with the warmth of my roots but I don’t want to damage them by re-dying. I’m used to going to the salon and I simply don’t know what to do to fix things. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmily- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Pink HueReviewed Color: Mahogany Copper Didn’t work for me, I think my hair was too light for this tint. It looked pink instead of red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Hate itReviewed Color: Red Was wanting to try an auburn, my hair is brunette w bayalage... the lighter part of my hair it literally came out clown red, fading to hot pink... dark parts of my hair was purple. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - We're truly sorry that our Tint Rinse (Red) did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not much of a useReviewed Color: Purple I was really hoping this would do as it said and though while it seemed to make my hair shinier thats all it did. Disappointed to say the least. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy- We're truly sorry that our Tint Rinse (Purple) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Changed my color completelyReviewed Color: Golden Really effective in revving up my color. Unfortunately it turned my hair from brown to red, which is not at all what I wanted. Seems like it would be really great if the colors was correct. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKerri- We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not good for my fine hairReviewed Color: Blonde Neutralizer The blue tone was really effective to neutralize my brassy color. However, it made my hair feel dry and frizzy. Would use it again if my hair liked it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaurie- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the moisture and texture that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Maybe would work on lighter hair betterReviewed Color: Golden I like the idea of this .. I think it would work a lot better on lighter hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVelvet - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
UselessReviewed Color: Copper This made absolutely no difference. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKera- We’re truly sorry that our Tint Rinse (Copper) did not provide the coverage that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection! |
Better for lighter hairReviewed Color: Red Would work better for lighter hair . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVelvet - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Too soapyReviewed Color: Golden Seemed to much like shampoo 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVicky - We're truly sorry that our Tint Rinse (Golden) did not perform in the way you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Purple shampooReviewed Color: Blonde Neutralizer A lot of money for little priduct 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) cost did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
CopperReviewed Color: Copper Too red, I wanted more orange 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbz - We're truly sorry that our Tint Rinse (Copper) did not provide orange results that you expected.. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did not receive thisReviewed Color: Copper I can't rate it because I did not get this with my last order. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTerri - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Don’t see any difference!Reviewed Color: Red Don’t care to order this again. Did not see any difference. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWanda - We're truly sorry that our Tint Rinse (Red) did not provide the coloring that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
GoodReviewed Color: Golden Smells great and leaves hair very soft, I wish the color boost was more noticeable 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNarda - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Damaged hair and didn't deliver resultsReviewed Color: Soft Red Neutralizer I've now tried this product twice and had the same results each time. Major hair loss in the form of breakage and a huge clump, with overall dryness even after using a heavy conditioner after and the kicker... it didn't even tone my hair! I should have returned it after the first use, but held onto it thinking it could have been a fluke- finally had the courage to use it again and had a massive clump of hair come out after having little to no hair loss in the shower with my normal shampoo/conditioner routine. I 100% blame this product and again, I would MAYBE consider using it if it at least toned my hair but I did absolutely nothing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLauren - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I did not receive this itemReviewed Color: Golden Mahogany I was very disappointed as I did not receive this item 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBernadette- We're truly sorry that our Tint Rinse (Golden Mahogany) never arrived. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
It’s not for meReviewed Color: Golden Not for me. I tried it to color my grays and I am not sure it is effective for that. It did make my highlights brighter and it turns out that I don’t look great with a blonder hair color. It works well, it’s just not flattering on me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeredith- We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I wasted my money on thisReviewed Color: Mahogany Copper I’m very disappointed. I used the product as instructed but there was no color changed or added to my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDrucilla - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details |
Did absolutely NOTHINGReviewed Color: Blonde Neutralizer Read my review for the colour kit, and this did not tone AT ALL! I now have pumpkin coloured roots! Terrible product, a complete waste of money! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJody - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tiny Rinse-copperReviewed Color: Copper Let’s just say I used this in my blonde hair mixed with the golden for a darker effect and I didn’t care for it too much 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Had high hopesReviewed Color: Golden I was excited to find this product as I have great natural "white" hair. But I feel it tends to wash me out. So I have wanted a temporary product to add some pizazz. Unfortunately for me, this product only turns my hair a yellowish color and makes it look like a bleach job gone bad....It is a pretty good conditioner, but I use another product for that. So that is my experience, it did not create "gold" for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTamara- We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I was hoping forReviewed Color: Copper Instead of a lovely copper I was after, it left my hair with a pink shade I didn't like at all. I'm just glad that it washed out. I do love the gold tint rinse however. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsColleen - We're truly sorry that our Tint Rinse (Copper) did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too brightReviewed Color: Copper It didn’t Give me the color I was looking for, maybe a different color would work better. The good news is it washes out after about a week and a half two weeks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMonique - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |