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8,973 Client Reviews |
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Very intense, pinkish red colorReviewed Color: Copper I have lighter hair and this color is bright and intense, I just washed it through and rinsed immediately, didn’t wait 1-2 minutes. The color is a bright pinkish candy red shade which isn’t really what I was looking for, I shampooed with a clarifying shampoo and hot water right after and it faded to a better looking tint but I think this would be better for a darker blonde or light brown: 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLiza - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Noticed NothingReviewed Color: Golden I have been using this product but I don't see anything different. What is this product supposed to do? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not so sureReviewed Color: Golden It made my hair dull 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHilda - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Blotchy colorReviewed Color: Copper I am a natural redhead (light copper blonde) with some grays so I dye the grays to match. I used the tint rinse in copper color and it made my color very uneven and blotchy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Purple shampooReviewed Color: Blonde Neutralizer First be careful it is very runny. Secondly I honestly didn’t see a change in the toning the brass in the hair color but it did make the ends blonder. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very dryingReviewed Color: Soft Red Neutralizer This tint made my hair so dry. I had to use a pre wash conditioner Along with my normal conditioner to get my hair back to normal. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAngelique - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very dryingReviewed Color: Copper This tint made my hair so dry. I had to use a pre wash conditioner Along with my normal conditioner to get my hair back to normal. I don’t feel it’s worth it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngelique - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
RinseReviewed Color: Blonde Neutralizer I can't say how the rents worked because it was not in my box 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLouis - We are so sorry to hear the Tint Rinse (Blonde Neutralizer) was missing from your order! We have reached out to you in an email to assist with this matter. Keep an eye on your inbox for more details! |
Not for meReviewed Color: Golden I wanted to like this product but unfortunately I didn't. It made my hair feel greasy after using it. I tried using less but it still felt the same. And I didn't really notice any difference in the color while I was using it. This product was not for me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanet - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Soooo runnyReviewed Color: Red I don’t know if maybe I got a faulty one but mine so so incredibly runny like water that I could barely hold it in my hands let alone put it evenly into my hair. Also because it went everywhere it stained my tub. Wish this product was thicker and useable. Also leaks red out of the tube everywhere. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrianne - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
PatchyReviewed Color: Red Not a fan of this product. Once my hair has been dried, the colour is very patchy. Not sure how you can get this tint even after shampooing, I've also tried combing it through my hair but it's still patchy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Farah! We are sorry to hear that the Tint Rinse hasn't met your expectations. Please check your emails, we just got back to you to hep you further. |
Can't say this has worked.Reviewed Color: Red Neutralizer The colour I was going for was ash brown but came through as reddish and gingery. This hasn't done much to neutralise the redness. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jagratti! We are sorry to hear that the Tint Rinse hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Nice colorReviewed Color: Copper I really love the color boost but it really dries my hair out 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We're truly sorry that our Tint Rinse (Copper) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Don't botherReviewed Color: Copper Finally had the chance to use this color tint. I was disappointed that my color wasnt what I wanted, so I was hopeful that the tint would be alright. I did not notice a difference except for the added frizz from using the product. I recommend Garnier color reviver for copper hair, now that stuff works great! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrooke - We're truly sorry that our Tint Rinse (Copper) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Can't see impactReviewed Color: Golden I am unsure about Tint Rinse, I cannot tell a difference in the look and feel of my hair having used it repeatedly. I was looking for vibrancy, to keep the shine and minimize a dull look, but my hair is not there. On the sustainability front: I have read the email on sustainability and all that eSalon does. However given the severity of the damage we have done to mother earth, we can and should do more. A super easy action e-Salon can take: -provide measuring tools so we can mix the right amount of color & developer if we don't want to use the whole container -- eg for half hair or 1/3 of hair --eSalon can sell the measuring implements (yes, I can calculate, but coloring itself is difficult getting the right mix should be left to the professionals - just need a little help) --damage to the environment: whenever I don't use the whole bottle, I have to throw away the unused mix - down it goes into the water/sewege system, also though the box and other contents maybe recyclable - it takes a LOT of resources that could be put to a better use to recycle, this is not good stewardship of mother earth -----eSalon can charge more for an option that includes proper measuring implements --- I, like many, would gladly pay. It is becoming difficult to keep throwing away stuff that need not be throwing away. Thanks PS - If I want to keep grey away, I would have to color the hairline EVERY TWO WEEKS - absolutely not sustainable; we know that there is no chemical that does not raise health concerns, but it is a matter of degree. We choose eSalon products b/c we believe the impact to hair and overall health is less than other products. The spray mist is not a viable option for me, and so I need a sustainable way to keep grey out - the measuring implements proposed above are a step in the right direction. Please help. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsGeniye - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint RinseReviewed Color: Warm Beige Used it twice now. Absolutely no change to my hair whatsoever. I followed the instructions to a tee. But it does nothing to my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - We're truly sorry that our Tint Rinse (Warm Beige) did not perform as you expected . We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
doesn't work on my grayReviewed Color: Golden Mahogany I use this and leave it on longer and it still doesn't boost my color 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSheila - We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation as soon as possible. Please check your inbox for more details! We appreciate your feedback. |
It helped a littleReviewed Color: Blonde Neutralizer It helped a little but I had to reach out for professional help. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCyn - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing tones that you expected. We value every client and hope to continue helping you find hair perfection! |
No discernible difference and too heavyReviewed Color: Soft Red Neutralizer I had high hope for this product but after using it, I didn't think there was much of a difference in the tone of my hair. Sadly, it's also too heavy for my very fine hair and it still felt sticky after rinsing it out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Liz: We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
All the No'sReviewed Color: Copper This was dreadful for me. My hair honestly turned orange, not a nice copper but bright horrible orange. And it took ages to wash out. I've still got a lot of the tube left, I won't use it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi May! We are sorry to hear that the Copper Tint Rinse didn't turn out as expected. Please check your emails, we just contacted you to provide a solution. |
Not for meReviewed Color: Copper I uses it for the first time, I can’t wait to wash my hair again so that the rinse color comes out, it is not an even color and it left a big blotch of red on my hair. Will not use it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMiranda - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dried out my hairReviewed Color: Soft Red Neutralizer I was really looking forward to using this product, but I could tell instantly when I put it in my hair I made a mistake. So for the past week and a half I have had to use every moisturizing/conditioning product I own to get some of the softness back. I guess one thing I can say, it did take the brassy out, but at a cost. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDani - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Using first time this productReviewed Color: Copper I don’t know what it has done for dark brown part on top of my head but definitely turn the rest of light colour to pink and I had to cut 1/3 of my hair length unfortunately and not happy about 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsZahra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorReviewed Color: Copper Not happy. Won't be ordering again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We’re truly sorry that our color did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Does not cover greyReviewed Color: Mahogany Copper I was hoping it would cover my roots until I could apply the next color. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKari - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did nothingReviewed Color: Red I didn’t see any help or maybe I wasn’t paying attention? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No help?Reviewed Color: Red Neutralizer I didn’t see a difference 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did nothingReviewed Color: Dark Brunette I didn’t see any help 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - We’re truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Too darkReviewed Color: Mahogany Copper Wanted something light for spring 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsK. W. - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t do anythingReviewed Color: Red Neutralizer Sadly, this did not do anything to my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We're truly sorry that our Tint Rinse (Red Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't workReviewed Color: Warm Beige Unfortunately, I tried this tint twice in one week, at the interval recommended, and I saw no effect at all. Definitely disappointed especially since I ordered the special of 2 tubes for the price of one 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanine - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Golden blonde tint rinseReviewed Color: Golden Ordered both the golden blonde and the beige blonde, have only used the golden blonde twice and it has made my hair so dry I am scared to even use the other one. Do not recommend if you have dry hair at all, please let me know how to return. Thank you 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not badReviewed Color: Blonde Neutralizer Did seem to brighten up my end and was alot lighter. Over all not bad. As for my roots your not ment use this on but really could have done with it. As there ginger and brassy after the colour I got for here. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmma M. - Thank you for your feedback! We're happy to hear that our Tint Rinse Blonde Neutralizer works for you. We'll reach out to you via email to provide a couple of additional info about this product. We hope to continue helping you find hair perfection! |
Made my hair fire engine redReviewed Color: Copper I do not know if it was this rinse tint or the hair color or both, but my hair came out looking like a dark Irish Setter!!! I was supposed to be a light golden red! Hate it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudith - We’re truly sorry that our color did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't work for meReviewed Color: Light Brunette I have only used this once but it didn't cover the little bit of gray and felt like I had put a store boxed hair color on my hair. I will get a mask to counter the stiff feeling. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Ordered. wrong color rinseReviewed Color: Warm Beige This tint rinse is the wrong color I thought it would work out better than it did. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No resultsReviewed Color: Golden I was excited to try this but it did nothing. I am hoping the light brunette will have a better result. I am very leary to put too much on my hair after the suffering from curling irons, etc but I thought maybe this was a better choice. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - We're truly sorry that our Tint Rinse (Golden) didn't work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Total bummerReviewed Color: Red Neutralizer I watched a YouTube video where a hairdresser recommended this. So I purchased it with really high hopes that it was going to eliminate the red brass in my hair and it did absolutely nothing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We're truly sorry that our Tint Rinse (Red Neutralizer) did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Also total bummerReviewed Color: Soft Red Neutralizer I got my daughter this one because after coloring our hair we both fade to a red brass color. Also like the one I tried, this did nothing for her hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
very disappointedReviewed Color: Red this stuff didn't do a thing to my hair! was really looking forward to trying it. sad face!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulia - We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Some colorReviewed Color: Red While I did get some color it stained my scalp and I discontinued using it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
didnt workReviewed Color: Blonde Neutralizer tried to correct the"ash" color dye that turned orange... didnt work 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRochelle - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinseReviewed Color: Golden Pleasant and easy to use but not much of a discernible effect on my hair, 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sarah! We are sorry to hear that you aren't fully happy with your Tint Rinse results. Please check your emails, we got back to you to help you further. |
It doesn't do anythingReviewed Color: Red This does nothing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracy - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not my faveReviewed Color: Blonde Neutralizer I was disappointed in the tint rinse as I love all other esalon products. The rinse is thinner than other anti-brass products I’ve tried. For me, that meant it was difficult to get it to adhere to my damp hair long enough to work well. I felt like 90% of it rinsed down the drain without having worked well and results weren’t noticeable. I’ve switched back to another brand but would welcome a future trial run of this if the texture is changed for better bonding while damp. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
does not work for Gray hairReviewed Color: Red It was nice till my gray showed through then my scalp was light orange 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
WOW SO REDReviewed Color: Red Put this on my medium-dark hair, concentrating on the ends. My roots and scalp were so awful and I believe it took between 5-10 washings to get it out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVickie - We’re truly sorry that our Tint Rinse did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Does the jobReviewed Color: Blonde Neutralizer This does what it says it’ll do. I just wish the consistency wasn’t so watery. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnna - Thanks so much for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No effectReviewed Color: Copper This had no effect on my hair color. Would not recommend 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - Thank you for sharing your feedback. We apologize for any disappointment after using our Tint Rinse. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
A little wateryReviewed Color: Mahogany Copper I like the concept of this but it's a little watery and hard to get it all over my hair in the shower without getting it all over my shower. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJenna - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
BAD CUSTOMER SERVICEReviewed Color: Red BAD CUSTOMER SERVICE BAD PRODUCT NOT GONNA DEAL WITH THIS STORE ANYMORE 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAdelia - We’re very sorry to hear that you were disappointed with our Tint Rinse. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint RinseReviewed Color: Purple I purchased the purple tint rinse. It added absolutely no tinted color to my hair - not even a hint. I would not recommend it and will not purchase again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
messyReviewed Color: Red Neutralizer didn't work well 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHilary - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Tried for a fixReviewed Color: Soft Red Neutralizer This did not fix my redish tone, it stripped and lightened my color. My hair ended up a lighter shade of reddish brown and my grays were showing again. Overall not satisfied with both products I've tried now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - We are so sorry to hear that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't notice any differenceReviewed Color: Golden Used as directed..no difference 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - We're truly sorry that our Tint Rinse in the shade Golden didn't work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nice and gentleReviewed Color: Copper Nice and gentle and hair feels lovely after use. Works well but doesn't last. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Katrina! We are sorry to hear that the Tint Rinse does't last. Please check your emails, we have replied to you to help you further. |
The Color Rinsed Out immediatelyReviewed Color: Mahogany Copper The color did not stay - so I was more than challenged. I was a tad disappointed to say the least. I was not enjoying the product as I had hoped. I had good experiences before. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTotlyn - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Unless you want pink hair do not buy thisReviewed Color: Red I have read hair and ordered this for roots. Well it turned my hair dark pink. It is awful. I had to rewash my hair to get it out. Awful. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We're truly sorry that our Tint Rinse in the shade Red did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t work wellReviewed Color: Red This product just wasn’t great. Didn’t notice any difference. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not happyReviewed Color: Soft Red Neutralizer Did not do the job I hoped. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Dominka! We are sorry to hear that the Tint Rinse didn't meet your expectations. Please check your emails, we have just got back to you. |
Nothing but a stained bathtub.Reviewed Color: Mahogany Copper Followed the instructions to a tee - and the tint rinse left zero deposit of color in my hair, only left color as a stain in my bathtub. Very disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Cheri - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected and stained your bathtub. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
not greatReviewed Color: Golden Mahogany not something that works good with my hair texture 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCandice - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not much differenceReviewed Color: Copper i don't see any enhancement of color. Was hoping for some root coverage, which isn't a much different color than my original hair. It does add a shine. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVicky - We’re so sorry to hear that this product did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Made my hair pinkReviewed Color: Copper This was suppose to be used prior to my demi color and it made my hair pink. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
OkayReviewed Color: Copper It definitely warmed my blonde hair a little but it didn't really make that much a difference. Worked reasonably as a shampoo 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Danielle! Thanks for sharing your thought about the Tint Rinse. Please check your emails, we have contacted you to help you further. |
Ok so far.Reviewed Color: Red Neutralizer I have only used it once and it seemed to take away some of the brassiness of my colour. However you should realize that people who use hair colouring are usually older and it is almost impossible to read the small print of the directions for use. Even with glasses! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosalyn - Thank you so much for sharing your feedback with us! We are so thrilled to hear that the Tint Rinse (Red Neutralizer) is working for you so far! I am so sorry to hear that you were unable to review the print on the label. We have reached out to you via email to see what we can do about remedying this situation. We take all of our clients' feedback to heart and continue to improve our products each and every day. Keep an eye on your inbox for more details. |
DisappointedReviewed Color: Soft Red Neutralizer It didn't change the brassiness in my hair and it darken the ends of my hair I only used it twice and it I was very disappointed.I will not be purchasing it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeresa - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did not help at allReviewed Color: Blonde Neutralizer This made my hair too dark. I really like the light copper tones. This took those away 🙁 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Do not use if you have finer hairReviewed Color: Golden I've only used this once and it leaves your hair feeling incredibly dry and doesn't really change or brighten up your hair colour 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaire D. - Thank you for your feedback. We're truly sorry that our Tint Rinse Golden did not provide the gold and vibrant tone you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Does what?Reviewed Color: Soft Red Neutralizer No difference. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not tried yetReviewed Color: Copper I have not tried this but from the other products bought in this order, I am not expecting much. I have previously bought a different brand from Amazon that is slightly cheaper and that I know definitely works, so I will probably go back to that. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Veronica! We hope you love the Tint Rinse, please give us your feedback as soon as you've tried it. |
Dried my hair outReviewed Color: Soft Red Neutralizer My hair felt crunchy after using so I didn’t reorder. Not a fan and not sure I could tell it was doing anything. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
not see any deferentReviewed Color: Golden Mahogany I'm not see any deferent after & before. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSureeporn - We're truly sorry that our Tint Rinse (Golden Mahogany did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Hair color is wonderful but Not a fan of this particular productReviewed Color: Light Brunette Your other products are fantastic. For my hair, this product made it felt dry and looked dry and brassy. Very underwhelming. Used it once but never again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatherine - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint RinseReviewed Color: Blonde Neutralizer Didn’t work for me my hair was still brassy, don’t think I would use again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Diane! We are sorry to hear that the Tint Rinse didn't meet your expectations. Please check your emails, we have contacted you to help you further. |
Not greatReviewed Color: Mahogany Copper This is very runny. Stained my bathtub took a while to remove. The colour looks like ruby red and very streaky 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPaula O. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse Mahogany Copper. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Just okayReviewed Color: Red The color pigmentation is pretty good and definitely perked up my color. However it left my hair feeling really dry (even though I thoroughly conditioned after) and took out the shine in my hair. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsTaylor - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did not receiveReviewed Color: Red I did not receive this order. Very disappointed as I have previously ordered and was very pleased only to order again and not receive the product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHolly - We're so sorry to hear your order hasn't arrived yet! Upon reviewing your profile, we see that you have already worked with us over email to resolve your concern. Please let us know if there is anything else we can do to help! |
No differenceReviewed Color: Light Brunette Followed directions. Not only no difference, it make my hair feel like straw. Sorry I purchased. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Dries out hairReviewed Color: Red Neutralizer Stopped using because it always made my hair super dry. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - We’re truly sorry that our Tint Rinse (Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Purple tintReviewed Color: Blonde Neutralizer Dries my hair out so I don't use it. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Geraldine - We're truly sorry that our Tint Rinse (Blonde Neutralizer) dried your hair out. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn't workReviewed Color: Golden I'm sorry just finished putting this tint in my hair and it hasn't made one, and I mean one bit of difference. I thought it would at least lift my colour a bit for the price of it. Sooo disappointed won't buy again. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Celine! We are sorry to hear that the Tint Rinse hasn't met your expectations. Please check your emails, we have got back to you to help you further. |
RinseReviewed Color: Red I can’t see a difference using this product. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJudi - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not purpleReviewed Color: Purple If you’re going for a red-violet this might be great. However I didnt want any red / brassy tones so I wasn’t a fan of this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Paisley - We are super sorry to hear that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not worth itReviewed Color: Golden Mahogany Used it in the hopes to give my highlights a bit of a darker colour. The instructions say to leave it on for 2-3 minutes so I left it on for 5, again in the hopes to darken my highlights a little. It did absolutely nothing on the hair and left my scalp feeling really itchy. Would not buy again 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Teo! Thanks for stopping by. We are sorry to hear that your Tint Rinse didn't meet your expectations. Please check your emails, we've just contacted you. |
It’s okReviewed Color: Copper It left a little bit of a pink cast, but I think that’s because my hair is blonder with the highlights right now. I’ll save it for when my hair is a little darker (more copper). 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsConstance - We're truly sorry that our Tint Rinse in Copper did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
PackagingReviewed Color: Purple I had to throw it out before I could even use it because it leaked all over my shower and stained it. The packaging is terrible. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - We're truly sorry that our Tint Rinse was not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Can't really see any differenceReviewed Color: Soft Red Neutralizer Sorry to say it doesn't do anything for me, I do like my custom color, however when I use this tint, it doesn't get rid of the red. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did nothingReviewed Color: Copper Used this on my 3rd wash as my hair had faded already after dying. It did absolutely nothing. Waste of money. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Amy! We are sorry to hear that the Tint Rinse didn't meet your expectations. Please check your emails, we've just got back to you to help you further. |
DisappointedReviewed Color: Golden I received this item and I have to say very dissatisfied- did nothing for my hair and left it feeling like straw and dull. I have tried Josh wood products which work very well and I wanted to give you a try . No tint was left and hair felt worse . Completely unlike online reviews . 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Anthi! Thanks for sharing your feedback with us. We are sorry to hear that your Tint Rinse didn't meet your expectations. Please check your emails, we've contacted you to help you further. |
Its good butReviewed Color: Blonde Neutralizer I found the purple difficult to rince outvand only tried it twice. Probably my fault innnot being used to this process. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We are so sorry to hear about this! We thank you for sharing your experience with us, our team has contacted you via email; we hope to help you further, and we want to make you and your hair happy! |
Wrong color for me!Reviewed Color: Copper Too much red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tint RinseReviewed Color: Copper The rinse did not color my hair at all. Did not stay on my hair after following directions exactly, did nothing! Fanciful tint works better than this, anything works better than no color at all! I would like a refund and if you send a return postage I’ll be glad to return remaining color tint to you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarolyn - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very Bad ResultsReviewed Color: Light Brunette Tint Rinse in Light Brunette did not work for me at all. I followed the directions exactly. My hair looks dull and feels like it's full of product. My hair usually feels quite soft, but it doesn't now. I can't wait to wash my hair this evening. It looks awful! I really wish I wouldn't have wasted my money:( 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I DON'T KNOWReviewed Color: Red May be I don't understand how but NOTHING like results 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Martine! We are so sorry for the inconvenience with your Tint Rinse. Please note, we are here for you. We've just emailed you to help you further, please check your emails. |
Not keenReviewed Color: Dark Brunette I didn’t want to post a review too soon as I wanted to give the product a chance but after my second bottle I’m still unsure what this is supposed to do to my hair apart from leave it dry ? I’ve left it on for the guided time, I’ve left it on for far longer ( to see if that was the issue) and it hasn’t once done what it says but make my hair unmanageable, dry and cause me to have a flare up of scalp psoriasis. I have my colour set to dark ash brown and after about 3 weeks it fades to a very auburn colour which I’m not keen on, the reviews say this will take the red brass tones out and I’ve yet to see it. It doesn’t change my hair colour at all so I wouldn’t suggest using this if you want real results. Just dye your hair more frequently. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Laura! Thank you for contacting us. We are so sorry to hear that your Tint Rinse didn't meet your expectations. Please check your emails, we've just contacted you to help you further. |
Made my heart look pinkReviewed Color: Copper After every step was taken my heart looked like it was a tint of pink for about a week 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacy - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn’t workReviewed Color: Soft Red Neutralizer My hair is still golden and looks the complete opposite to the colour on the bottom 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIsabel B. - We're truly sorry that our Tint Rinse Soft Red Neutralizer did not work for you. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
My hair came out the wrong colourReviewed Color: Dark Brunette patchy and now i have two different tones in my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIsabel B. -Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse Dark Brunette. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Neutralizes nothing.Reviewed Color: Blonde Neutralizer This didn't even budge the bronze. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe are so sorry to hear that the Tint Rinse did not meet your expectations. We do see that you have already worked with one of our Color Experts to address this issue. Please let us know if there is anything else we can help with! |