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I was so excited to try this product but it is not helping to reduce the brassiness in my hair. I wish it did, I just want it gone!!! I wonder if the darker red neutralizer would be better.
Gina-marie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Vivienne H.
May 20, 2018
Good temporary fix
Reviewed Color: Red Neutralizer
POSTED BY:
Vivienne H.
May 20, 2018
Tones down brassiness slightly for the same day that it was used, resorts back to brassy the next day, have used about 7-8 times now.
We're truly sorry that our Tint Rinse Red Neutralizer did not last as long as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Heidie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love Dark Brown. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Kristina K.
May 16, 2018
Didn’t neutralize level 8 highlights
Reviewed Color: Red Neutralizer
POSTED BY:
Kristina K.
May 16, 2018
I’ve got heavy highlights on my naural level 5/6 hair and they grew out and took on a brassy/orange/gold/ hue after several months. I just applied the red neutralizer following the instructions plus extra few minutes, and it didn’t do anything. Im quite surprised because from the review vids i saw it should have made a visible difference and the hair color should have been neutralized. Don’t know what to do.
Kristina - We're truly sorry that our Tint Rinse Neutralize did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kristen S.
May 15, 2018
Bring back golden copper
Reviewed Color: Copper
POSTED BY:
Kristen S.
May 15, 2018
I miss golden-copper. I am unhappy with just copper and golden, it's not the same result...
14 of 15 people found this review helpful. Did you?
Kristen - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Jennifer T.
May 14, 2018
Not nearly as good as Devoted to Hue
Reviewed Color: Red
POSTED BY:
Jennifer T.
May 14, 2018
I did not notice much of a difference after using this product. I tried it twice before writing this review to make sure that I didn't not apply enough the first time. What I will say is I've used other glossing products in the past, and I like the application of this one. The foaming action helps you to know that all of your hair is covered.
I might have liked it more if I had not used Devoted to Hue, a color depositing, moisturizing mask by eSalon, before. Unfortunately, this product seems to be discontinued, so eSalon recommended Tint Rinse in its place. I was skeptical but decided to try it. I wanted to love it, but it's just not as good as Devoted to Hue in it's ability to brighten up my red hair and replenish moisture. My suggestion to anyone wanting a color boost is to wait until eSalon comes out with its new version of Devoted to Hue and buy that.
**Addendum**
I am always impressed with the customer service of eSalon. This company does an outstanding job working to make sure its customers enjoy its products. I always feel confident trying out an eSalon product because I know if I'm not happy with it, eSalon will make it right. Thank you for comping me for the Tint Love. I hope to apply that to a new Devoted to Hue soon(:
I've used this product 3 times since I received my order in hopes that it would neutralize the brassiness. It hasn't done anything for my hair.
It's receiving a 2 star instead of a 1 because the shipment arrived within a week, it's easy to use and it smells nice.
Amanda - We're truly sorry that our Tint Rinse did not provide neutralize the brassiness as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mackenzie R.
May 12, 2018
My expectations were too high
Reviewed Color: Mahogany Copper
POSTED BY:
Mackenzie R.
May 12, 2018
I am a huge fan of other esalon products, but this one was a disappointment. It can leave hair a bit dry and does not deposit much tint.
Mackenzie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Irma S.
May 12, 2018
Didn’t work
Reviewed Color: Red Neutralizer
POSTED BY:
Irma S.
May 12, 2018
Very disappointed, didn’t done anything to my hair
Irma - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Serena R.
May 11, 2018
Missed connection
Reviewed Color: Red Neutralizer
POSTED BY:
Serena R.
May 11, 2018
I really wanted to love this product, and maybe it wasn’t right for my hair, I don’t know. But it didn’t work. I still have copper and red tint in my hair.
Serena - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Laura J.
May 9, 2018
Color enhancer
Reviewed Color: Red
POSTED BY:
Laura J.
May 9, 2018
It did not put any red in my hair. If it did I could not tell any difference. I will not order this product again.
Laura - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Joy S.
May 5, 2018
Doesn't work
Reviewed Color: Light Brunette
POSTED BY:
Joy S.
May 5, 2018
I find this product does not tint my gray regrowth. I thought it would for a few washes between colors...
Joy - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Zoey
May 2, 2018
Terrible
Reviewed Color: Warm Beige
POSTED BY:
Zoey
May 2, 2018
Made my hair orange with purple undertones. In light my hair is ACTUALLY purple and pink full out. Really a terrible product.
Zoey - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Cynthia S.
May 1, 2018
Not what I expected
Reviewed Color: Copper
POSTED BY:
Cynthia S.
May 1, 2018
Red hair fades quickly so I ordered the red tint. It made my highlights "crayon" red! It was awful & I threw the product out.
Cynthia - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mary M.
April 30, 2018
worked mostly
Reviewed Color: Red Neutralizer
POSTED BY:
Mary M.
April 30, 2018
I really was hoping to get rid of all my red in my brown hair, it did take alot out but I still could see red in my hair.
Mary - We're truly sorry that our Tint Rinse Red Neutralizer did not take out all of the red from your hair, as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Emily M.
April 28, 2018
Turned my hair GREEN
Reviewed Color: Red Neutralizer
POSTED BY:
Emily M.
April 28, 2018
This product did not work as expected and took over a week to receive. I followed the directions on the back of the bottle and it turned the lighter parts of my hair a not so pretty shade of green. I will now have to go to a salon to correct it.
Emily - We're truly sorry that our (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jessica M.
April 26, 2018
doesn’t make a change
Reviewed Color: Red Neutralizer
POSTED BY:
Jessica M.
April 26, 2018
i’ve been using this product for about 2 weeks to see if it neutralises the brassy tones in my dyed brown hair. it hasn’t made any changes! quite disappointed.
Jessica - We're truly sorry that our Tint Rinse Red Neutralizer did not neutralize the brassy tones in your dyed brown hair like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Katerine Q.
April 24, 2018
I didn't work
Reviewed Color: Red Neutralizer
POSTED BY:
Katerine Q.
April 24, 2018
I did not do anything to my hair, I forgot to make the review but still have the product. I applied so many time in order to give it a chance but nothing happened.
Katerine - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
brooke J.
April 24, 2018
Not quite what I need
Reviewed Color: Soft Red Neutralizer
POSTED BY:
brooke J.
April 24, 2018
Pretty disappointed by this one. My hair has a light red hue to it that drives me nuts and I figured this one would take that away some. I gave this product several chances and left it in a lot longer with no real difference. I'll try the Red Neutralizer- it seems like people have better luck with that one!
Brooke - We're truly sorry that our Tinted Love (Soft Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Marianne M.
April 22, 2018
Tinted Love Showed Little Love
Reviewed Color: Golden
POSTED BY:
Marianne M.
April 22, 2018
This product appeared to have no visible effect on my hair color, but after using it my hair felt particularly dry, was more easily tangled and knotted, and I lost a lot more hair than I usually do. I will not be trying this again.
Marianne - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Kristen W.
April 20, 2018
No Change Whatsoever
Reviewed Color: Red Neutralizer
POSTED BY:
Kristen W.
April 20, 2018
I wanted to love this product, but it literally did nothing to the brassy redness in my brunette hair. No change whatsoever. Beware that your hands and shower will be stained!!! Super bummed.
Kristen - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Shayla M.
April 20, 2018
Didn’t work for me
Reviewed Color: Red Neutralizer
POSTED BY:
Shayla M.
April 20, 2018
This product turned my hair a blue/green tint in places and did nothing in other places I left on for the recommended time of 2-3 minutes and it did not work well on my hair! So bummed
Shayla - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Bobbie L.
April 19, 2018
Enhancing color treatment
Reviewed Color: Red
POSTED BY:
Bobbie L.
April 19, 2018
I love the way it brightens my hair, but it makes my scalp itch. Sensitive skin.
Bobbie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Laura M.
April 16, 2018
Not great for dry hair
Reviewed Color: Copper
POSTED BY:
Laura M.
April 16, 2018
I have dyed copper hair (naturally blonde) unfortunately my hair isn't in the best of conditions due to bleaching etc, I tried this as the copper colour in my hair had started to fade after only 2 weeks, initially looked good but after drying my hair I noticed that the ends where extremely bright and noticeably different to the rest of my hair, I assume this is due to the ends of my hair being dry and damaged. Shame there was no warning about this, I'm sure it actually advised to concentrate on the ends when working it in. Unfortunately disappointed and a waste of money for me, will now need to try clarifying shampoo to get the colour out!
Laura - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Beth
April 15, 2018
Too Light
Reviewed Color: Golden Copper
POSTED BY:
Beth
April 15, 2018
The Color Enhancing Treatment in Golden Copper is too light for my hair. I definitely prefer the Copper over Golden Copper.
Beth - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Debra A.
April 15, 2018
Not expected result
Reviewed Color: Golden
POSTED BY:
Debra A.
April 15, 2018
I expected the color to be more like the color I was using, but it wasn't. It looked like I used a color that was not in the same color family as the one I had been using.
Debra - We're truly sorry that our Tint Rinse (Golden) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sandra F.
April 14, 2018
Disappointed!
Reviewed Color: Warm Beige
POSTED BY:
Sandra F.
April 14, 2018
Tinted rinse turned my blond highlights green and did absolutely nothing to tone the brassiness in my reddish-brown hair! Also, this was my first purchase and I DID NOT receive the 50%off first purchase discount. I want a refund!
Sandra - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Jodie W.
April 13, 2018
Not Happy with this product
Reviewed Color: Copper
POSTED BY:
Jodie W.
April 13, 2018
Unfortunately when I used this it made my hair spotty “pink”... many people commented on it.
I’ve stopped using it.
I think it would be a good product for brunettes and blonds ..
Jodie - We're truly sorry that our Tinted Love (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Hanna B.
April 12, 2018
Disappointing
Reviewed Color: Red Neutralizer
POSTED BY:
Hanna B.
April 12, 2018
Unfortunately I was expecting a lot more from this product I have mid to dark brown hair and it doesn’t do a thing to it :(
Think it would work on lighter brown but doesn’t remove any redness what so ever from my hair, very disappointing as I was super excited to use it after reading the reviews
:(
Hanna - We're truly sorry that our Tinted Love (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Pauline M.
April 11, 2018
Tinted Love
Reviewed Color: Blonde Neutralizer
POSTED BY:
Pauline M.
April 11, 2018
I thought the toner was an actual toner. I found it a bit expensive.
Pauline - We're truly sorry that our Tinted Love (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Nicole P.
April 10, 2018
Works but super messy
Reviewed Color: Black
POSTED BY:
Nicole P.
April 10, 2018
I love the idea of this product! Unfortunately since my hair is such a dark color this leaves a very messy shower when I'm done. Also, my hair has some stubborn gray and is sick so it doesn't do what I had hoped. It was worth a shot!
Nicole - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Black). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Jenny R.
April 9, 2018
Mixed Results
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Jenny R.
April 9, 2018
My experience with this product may have been effected by what was on my hair already. I had a few blonde highlights that had grown out about 4inches and didnt want to spend $$$$ to get them redone so I bought box dye and went over the whole thing (virgin hair included). Initially my roots looked the same as before but my highlights had a noticeable green tinge. So I “neutralized” it with a “golden” tone in the same level 6. My highlights were OK (slightly warm) but my roots turned very warm, basically reddish auburn. So, I purchased this to help. I used as directed with no results at all. So next I applied it after washing but left it on for 20min. It helped with the warmth from mid shaft to ends become more neutral ashy BUT my previous virgin hair that had the box dye was not effected. Thus my 4” “roots” were warm still and the rest was ashy. Not a good look imo. Like I said before it could be because of what I had done with the box dye. Takeaway on this is: leave the product on washed hair for atleast 15min, you will also need to use a lot of product so this limits the number of uses you will get.
Jenny - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jane R.
April 9, 2018
Not dark enough for me
Reviewed Color: Blonde Neutralizer
POSTED BY:
Jane R.
April 9, 2018
I would have preferred a different color option. This does not hide the reds very well. Perhaps a darker option would be more pleasing to me.
Jane - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Nicole S.
April 9, 2018
Brassy hair
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Nicole S.
April 9, 2018
I was excited for this product to see if it could help my brassy hair . Not only did it not do much at all , my hair was super dry after using it !!!!
Nicole - We truly appreciate your feedback, and truly appreciate you reaching out to let us know about your concern. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Meredith - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with a representative to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Patricia S.
April 7, 2018
Ok product but the tube isn't secure
Reviewed Color: Red
POSTED BY:
Patricia S.
April 7, 2018
The product is fine, but the color leaks from the bottle and stains my shower wall.
Patricia - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Darlene C.
April 4, 2018
Messy
Reviewed Color: Golden Copper
POSTED BY:
Darlene C.
April 4, 2018
Liked the idea of what the product said it could deliver, but it was very messy to use. I don't want to clean the shower just because I used this product. Not sure if it would stain my white tile and grout, but wasn't willing to risk it. To me, product is more of a hassle to use than it's worth.
Darlene - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden Copper). We're always looking to improve our service and products, and truly value everything our clients say. Keep an eye on your inbox for more details. We hope to continue helping you find hair perfection!
POSTED BY:
Marlee H.
April 3, 2018
Doesn’t work
Reviewed Color: Red Neutralizer
POSTED BY:
Marlee H.
April 3, 2018
I have tried several neutralizing products to try to fix the brassy/red/orange tones in my highlighted hair. This was another unsuccessful product and waste of money as I saw no difference.
Marlee - We're truly sorry that our Tinted Love (Red Neutralizer) did not provide the look you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Carolyn W.
April 1, 2018
A bit too dark for me
Reviewed Color: Copper
POSTED BY:
Carolyn W.
April 1, 2018
I purchased the Copper because the Golden Copper wasn't available. Wish I could exchange the 2nd un-opened tube for the color I wanted!
Carolyn - Here at eSalon, we are always striving to create the best products possible. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Linda R.
April 1, 2018
Color Enhancing did not make any difference.
Reviewed Color: Golden Mahogany
POSTED BY:
Linda R.
April 1, 2018
Was not pleased with this product. I did not feel it enhanced my color at all.
Linda - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Lucy W.
April 1, 2018
Mixed feelings about this....
Reviewed Color: Copper
POSTED BY:
Lucy W.
April 1, 2018
While I loved the idea of using this product, my hair did feel really really dry afterwards and still felt like straw even after I had slathered on a big load of conditioner. Such a shame as I so wanted it to be a good product.
Lucy - We're truly sorry that our Tinted Love (Copper) did not provide the feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Megan S.
March 28, 2018
Color enhancing treatment
Reviewed Color: Red
POSTED BY:
Megan S.
March 28, 2018
It worked a little, doesn't seem like there's much of a difference, and my hair feels dryer than before using it.
Megan - We're truly sorry that our Tinted Love (Red) did not provide the look and feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Courtney V.
March 28, 2018
Barely Works and is Drying
Reviewed Color: Medium Brown
POSTED BY:
Courtney V.
March 28, 2018
I have 2a/2b wavy brown hair with brassy red-orange undertones I’m trying to fix. Hair still looks brassy, but feels drier. I do not recommend this product.
Courtney - We're truly sorry that our Tinted Love (Medium Brown) left your hair feeling dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
stacy S.
March 28, 2018
Noooo
Reviewed Color: Soft Red Neutralizer
POSTED BY:
stacy S.
March 28, 2018
Send my hair all patchy was really bad I would give it zero not sure what the other products are like
Stacy - We're truly sorry that our Tinted Love (Soft Red Neutralizer) left you with this result. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elexis S
March 27, 2018
Literally dying over here
Reviewed Color: Red
POSTED BY:
Elexis S
March 27, 2018
I am going mad waiting for you guys to restock the Red Devoted to Hue Color Enhancing mask...it's been months and I refuse to try another product on my hair because I love that one so much. I've been using this color enhancing treatment for now but it's not at all the same.
Please please please please PLEASE restock the red Color Enhancing Mask....Please! :,(
Elexis - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Kathleen M.
March 26, 2018
Not great
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Kathleen M.
March 26, 2018
I didn’t love this product. The color toning benefits were minimal, and I found that it made my hair very dry.
Kathleen - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Jessica W.
March 24, 2018
So so
Reviewed Color: Copper
POSTED BY:
Jessica W.
March 24, 2018
Ok so I’ve used this kind of product before with great results but this one for some reason, maybe my already colored hair left hot pink streaks throughout my copper-blonde locks👎🏻 So I didn’t get the result I was hoping for to say the least.
Jessica - We're truly sorry that our Tinted Love (Copper) did not provide the look you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Dara F.
March 20, 2018
Good for touch-ups in between color
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Dara F.
March 20, 2018
I liked this product, as it kept the color vibrant, but after a week or so it seemed to water itself down, despite shaking it to mix.
Dara - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection!
Cynde - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Evelyn - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection!
POSTED BY:
Jennifer H.
March 16, 2018
Did not work for me.
Reviewed Color: Red Neutralizer
POSTED BY:
Jennifer H.
March 16, 2018
This was a suggested item to correct red tones. Unfortunately all it was made my shiny.
Jennifer - We're truly sorry that our Tinted Love (Red Neutralizer) did not provide the correction you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Bianca G.
March 14, 2018
Just OK
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Bianca G.
March 14, 2018
I had seen this product on the ellebangs YouTube video and I suggest you have the video removed it does not due what that video portrays which raises a lot of your clients hopes and makes them very dissatisfied after buying it. I am now more convinced she put actual color instead of just this product. Other then that it didn’t work the first time I used it so I ended up putting a blue green semi permanent color to turn my hair ashy then used this to keep it ashy. It did help in that regard but I can still see the red. I did use the whole bottle and used for every shampoo but did not reach my desired look. I did order the regular red neutralizer I am hoping it works better I will see. I am a hairstylist so i am always trying products out to recommend to clients this is not one of them. On the plus side it does smell great. It’s a little drying but nothing a good quality conditioner can’t fix.
Bianca - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Kathy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Alyssa R.
March 12, 2018
Sorry definitely disappointed
Reviewed Color: Red Neutralizer
POSTED BY:
Alyssa R.
March 12, 2018
Didn’t change the tone of my hair at all. Not even slightly. I took before and after pictures in the same lighting, and even left it on longer than recommended. The YouTube video promoting this showing an example of what it does was very misleading and maybe this product only works on blondes. Very disappointed.
Alyssa - We're truly sorry that our Tinted Love (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Heidi W.
March 9, 2018
Works but messy
Reviewed Color: Black
POSTED BY:
Heidi W.
March 9, 2018
This product does the job. I reciently dyed my hair black and once I started noticing my natural brown show through I used this product about twice a week. Right after the shower I noticed my hair look back to its dark color. The biggest flaw is it's SUPER messy. The product itself is very runny so it's hard to get into your hair and gets all over the shower. Because of how difficult it is to use I feel like I'm wasting a lot of product.
Heidi - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Black). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Melissa - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Melissa K.
March 7, 2018
Not satisfied
Reviewed Color: Red Neutralizer
POSTED BY:
Melissa K.
March 7, 2018
I hate this product!! I purchased four color enhancing treatments and I'm not happy with them at all. The product did not neutralize the red tones in my hair and it was extremely damaging to my hair
Melissa - We're truly sorry that our Tinted Love (Red Neutralizer) did not provide the look you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kevin G.
March 7, 2018
strong odor
Reviewed Color: Golden
POSTED BY:
Kevin G.
March 7, 2018
I felt like the smell off product was way to strong and had breathing problems after using it.
Laurie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Kendra - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern.
POSTED BY:
Bashayer A.
March 7, 2018
Very disappointed
Reviewed Color: Red Neutralizer
POSTED BY:
Bashayer A.
March 7, 2018
I've recently purchased a Tinted Love Color Enhancing Treatment
Red Neutralizer. Which did absolutely nothing but enchanting more copper reds and warm undertone of my hair. I originally have a brown hair, my roots are dark brown and rest of my hair was ash light brown which I loved and wanted to maintain. That doesn't last because my hair goes brassy few weeks later. I was hopping the Tinted Love Color Enhancing Treatment Red Neutralizer would do that for me like how it claimed. It only made it worse. I'm crying inside. I care about my hair a lot and all I wanted was to have my ashy light brown hair back:( I don't know why I believed in e-salon, I usually don't trust online products.
Bashayer - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Patricia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection!
POSTED BY:
Laura P.
March 6, 2018
I really wanted to love this product
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Laura P.
March 6, 2018
Gosh, I am so bummed about this product as the reviews are incredible and I was so excited to try it and banish my pesky brassiness. While it did make my hair super soft, it also made it even more brassy. I read through the directions multiple times and followed them exactly, so I'm not sure what happened.
Laura - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Julia E.
March 5, 2018
it's ok
Reviewed Color: Medium Brown
POSTED BY:
Julia E.
March 5, 2018
I didn't notice a difference when I use it ,my hair looks the same if I don't.Won't buy it again
Julia - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Medium Brown). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Amanda F.
March 1, 2018
Doesn't work
Reviewed Color: Golden Mahogany
POSTED BY:
Amanda F.
March 1, 2018
This product is ineffective. It separates easily and does not leave your hair with any visible difference. It's also difficult to wash out and has a strong scent.
Amanda - We're truly sorry that our Tinted Love Color Enhancing Tretament did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jenny N.
February 26, 2018
it didnt work for me
Reviewed Color: Blonde Neutralizer
POSTED BY:
Jenny N.
February 26, 2018
i used the red neutralizer like two months ago when i was still pretty dark haired and it didnt work but i wanted to try this one out on my blonde hair and it didnt work either :/
Jenny - We're truly sorry that our Tinted Love (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elena R.
February 24, 2018
Disappointed
Reviewed Color: Red Neutralizer
POSTED BY:
Elena R.
February 24, 2018
I was really excited to use this product but after trying it on my hair a couple of times it didn’t seem to get any better!
Elena - We're truly sorry that our Tinted Love (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rachel D.
February 22, 2018
Didn't do anything for my hair
Reviewed Color: Red Neutralizer
POSTED BY:
Rachel D.
February 22, 2018
I was super excited when I heard about this product. Sadly, it did not do anything for my hair. I had a medium-dark brown balayage and it has gotten brassy with hints of red-orange. I tried this product in an attempt to tone my hair and get rid of that brassiness, but my hair looked exactly the same after three uses. First time, I used it for 2-3 minutes. Second time, I left it in for 10 minutes. Third time, left it in for 20 minutes. After all these attempts, nothing changed. Very disappointing.
Rachel - We're truly sorry that our Tinted Love (Red Neutralizer) did not tone down your color as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Tory
February 21, 2018
Damaged my hair
Reviewed Color: Red Neutralizer
POSTED BY:
Tory
February 21, 2018
It made my hair unbelievably dry. I’ve used 2 moisturizing hair treatments since, and my hair is still pretty damaged from using this one time.
Tory - We appreciate you taking the time to provide your feedback and are sorry to hear you found our Tinted Love to be so drying. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mackenzie E.
February 19, 2018
Wish there was a before and after
Reviewed Color: Red Neutralizer
POSTED BY:
Mackenzie E.
February 19, 2018
The product seemed to darken my brassy hair some in darker lighting but when in bright light there was no difference. Not sure if it was just an illusion or I was hoping for darker hair. Some areas of my hair which previously had highlights turned blue I didn’t care about the blue as long as the orange was gone but it wasn’t truely. I would love to see before and after on actual hair to know the intended effect.
Mackenzie - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kim R.
February 19, 2018
More Pink than Red
Reviewed Color: Copper
POSTED BY:
Kim R.
February 19, 2018
This caused some of my strands to look pink. I ended up having to recolor my hair since it wasn't washing out.
Kim - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Jennifer D.
February 18, 2018
No visible change
Reviewed Color: Warm Beige
POSTED BY:
Jennifer D.
February 18, 2018
I used this product twice a week, according to directions, until it was gone. I kept hoping I would see some results “with just one more use” but I never saw a noticeable change in my color- no brighter or warmer golden tones in my warm light brown/dark blonde hair😥 I will DEFINITELY NOT be repurchasing this product.
Jennifer - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Victoria K.
February 14, 2018
After using it my hair feels very dry, otherwise it is a good product.
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Victoria K.
February 14, 2018
I am happy with end result,but the hair feels very dry after using it
Victoria - We're truly sorry to hear that you found our Tinted Love to be drying. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Susan P.
February 13, 2018
Very irradiating to my scalp
Reviewed Color: Golden Copper
POSTED BY:
Susan P.
February 13, 2018
Have e a rash on my neck. But I am really sensitive to certain ingredients. I had to stop using it.
Susan - We're truly sorry that our Tinted Love (Golden Copper) left your scalp feeling irritated. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Michelle K.
February 13, 2018
Not for me
Reviewed Color: Soft Red Neutralizer
POSTED BY:
Michelle K.
February 13, 2018
Well my roots always come out orange, despite the esalon folks tweaking my color a few times. All this did was leave my roots orange and turn my ends green. Not exactly the desired result, will have to try yet another solution I guess!
Michelle - We're truly sorry that our Tinted Love (Soft Red Neutralizer) did not provide the look you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Barbara O.
February 13, 2018
Not brown
Reviewed Color: Medium Brown
POSTED BY:
Barbara O.
February 13, 2018
It turned my hair an awful red tint, and has not come out after 4 washes.
Katarina - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. Per our Satisfaction Guarantee, we have reached out to you via email to see what we can do about remedying this situation. We value every client, and hope to continue helping you find hair perfection! Keep an eye on your inbox for more details.
Gwen - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Albania O.
February 11, 2018
It was too dark
Reviewed Color: Red Neutralizer
POSTED BY:
Albania O.
February 11, 2018
The color was too dark I just put in on for 10 minute it was black.
Christine - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Meghan C.
February 3, 2018
Wrong color for me
Reviewed Color: Golden Copper
POSTED BY:
Meghan C.
February 3, 2018
I was really excited when I found out about this product. I have a natural orangey ginger root hair color that can look muted and dull, especially in the winter, so I wanted to find something that would enhance the orange and brighten the color just enough. I thought the golden copper would be the right shade based on the picture but it was too golden and not orange enough. It didn’t really do anything for my shade. Overall the product is nice and made my hair feel soft but this color just wasn’t for me. Kinda disappointed it wasn’t right, but I guess that’s the trial and error of it!
Meghan - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Alexandra P.
January 30, 2018
Hair Turned Pink
Reviewed Color: Copper Mahogany
POSTED BY:
Alexandra P.
January 30, 2018
This product definitely turned my hair more pink than copper or mahogany. If you have any sort of lightened hair I wouldn’t recommend this color. I just hope the pink washes out soon!
Alexandra - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Dana - We apologize for the disappointing experience you had with our Tinted Love. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Dana - We apologize for the disappointing experience you had with our Tinted Love. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Emily P.
January 29, 2018
Barley Worked
Reviewed Color: Red Neutralizer
POSTED BY:
Emily P.
January 29, 2018
got this after seeing a youtube video that this would reduce and remove red tones from brunettes however it barley did anything to my hair. first time i did exactly as the bottle said and left it for 2-3 mins and saw nothing so next time i left it in for 6 and 1/2 hours and only worked a tiny bit. disappointed, i was counting on this to work
Emily - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
SeaFair
January 27, 2018
Very disappointed
Reviewed Color: Red Neutralizer
POSTED BY:
SeaFair
January 27, 2018
This came with good reviews from hairstylist so I thought I would try it. My hair is a light ash Brown with gray. I used an ash dye to help eliminate the gray. My hair cane out with a lot of red tones. I've used an entire bottle of the red reducer and saw zero results. Very disappointed.
SeaFair - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Cathy B.
January 27, 2018
Changed my hair color
Reviewed Color: Chocolate
POSTED BY:
Cathy B.
January 27, 2018
I ordered chocolate for my medium brown hair, this product turned my hair color to orangey, took 3 washes to get rid of it.
Cathy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Anne F.
January 27, 2018
Not a fan!
Reviewed Color: Golden
POSTED BY:
Anne F.
January 27, 2018
Actually seemed to cause more brassiness. Not happy with it at all,
Anne - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
WAFAA I.
January 25, 2018
turned the hair black
Reviewed Color: Red Neutralizer
POSTED BY:
WAFAA I.
January 25, 2018
turned the light brown hair black. I followed the instruction exactly. would not buy again .
Wafaa - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love Red Neutralizer. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Andrea M.
January 24, 2018
Didn't work for me/ off-putting smell
Reviewed Color: Red Neutralizer
POSTED BY:
Andrea M.
January 24, 2018
I had very high hopes for this product to remove the copper and red tones in my hair. My natural medium brown hair was previously highlighted...it had gotten too blonde looking for my preference so I recently had an overall Demi permanent chocolate brown done at the salon. As it begins to fade, SO MUCH copper and red is showing through. This product did absolutely nothing to neutralize it. On the other hand, at least it didn't turn it an unsavory color or shade....it just simply didn't do anything. I also found the smell to be very, very strong and it gave me a headache the three times I tried it. The smell lingers in the hair for a full day after use. I am glad it works for others, but it didn't do anything for me.
Andrea - We're truly sorry that our Tinted Love did not provide the outcome you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Katt
January 24, 2018
Not for me
Reviewed Color: Red Neutralizer
POSTED BY:
Katt
January 24, 2018
I purchased this product as I was told it would remove red and brassy tones, the product turned my hair darker and more red, which is not what I wanted. it also dried my hair out. this product was not right for my type of hair.
Katt - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Tiffany P.
January 24, 2018
Revive color??
Reviewed Color: Purple
POSTED BY:
Tiffany P.
January 24, 2018
I dont really notice a change in my color after using it
Tiffany - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Purple). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Kylie R.
January 22, 2018
Not working, so far.
Reviewed Color: Red Neutralizer
POSTED BY:
Kylie R.
January 22, 2018
I used this 5 times now and I haven't seen a difference in my hair. I have a dark balayage and this product turned some of my blonde at the bottom of my hair BLUE. I tried to only wash the top of my head with this, where it's brown/brassy, but some of it must have got onto my ends. I wish I would have known it could do that! I was really looking forward to this product working but I'm not sure that it is.
Kyile - We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Melissa W.
January 20, 2018
Great thought
Reviewed Color: Medium Brown
POSTED BY:
Melissa W.
January 20, 2018
The color is great and my hair is very shiny but it dries my scalp out severely. With every application, I noticed a severe irritation and dryness. I want to love this but the flakes are disappointing.
Melissa - We apologize for the disappointing experience you had with our Tinted Love and appreciate your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Not for me
January 20, 2018
Not for me
Reviewed Color: Golden Copper
POSTED BY:
Not for me
January 20, 2018
I tried it, I don't like it, it is not for me.
I no longer wish to receive products.
There is no delete button on the account, no one has replied to emails or made the promised refund.
This is not for me, cancel immediately.
Peri - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Valerie Ledlow
January 18, 2018
Its ok
Reviewed Color: Black
POSTED BY:
Valerie Ledlow
January 18, 2018
My hair didn't keep it's colorl like it should have.
Valerie - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Janine P.
January 17, 2018
Meh
Reviewed Color: Chocolate
POSTED BY:
Janine P.
January 17, 2018
Feels watery when you try to apply and I don’t really see a big difference in the color. Save your money.
Janine - We apologize for the disappointing experience you had with our Tinted Love. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Linsey P.
January 15, 2018
So-so product
Reviewed Color: Red Neutralizer
POSTED BY:
Linsey P.
January 15, 2018
I bought both the soft red neutralizer and the red neutralizer to try since I have a wide range of color from dark brown to blonde. I’ll start off by saying, there are things I do like about this product. Such as the scent, the ease of applying it, the shine it gives your hair after using it. What I didn’t love, was the color it turned my hair (which was the main reason I bought it). I have dark brown hair with blonde balayage, and while it did remove my brassy color from the blonde, it also gave it a blue/green hue, which is understandable since its neutralizing the brass. What I wish is that it would’ve gotten rid of the brass while not casting a blue/green hue on it. I applied it exactly as directed. I do like the color it deposited on my brown hair, just not the blonde so much. The soft red neutralizer gave less of a blue/green than the red neutralizer. But I wish one or the other would have really exceeded my expectations and that wasn’t the case.
Linsey - We're truly sorry that our Tinted Love Red Neutralizer did not provide the results you expected. At eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.
POSTED BY:
Elizabeth L.
January 13, 2018
not so much
Reviewed Color: Purple
POSTED BY:
Elizabeth L.
January 13, 2018
first time I really have not cared for an esalon product
Elizabeth - We're truly sorry that our Tinted Love (Purple) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
.
January 10, 2018
No point
Reviewed Color: Red Neutralizer
POSTED BY:
.
January 10, 2018
As my very dark brown hair fades it goes slightly reddish, this tint does nothing but make your nails go black. Gross
Joyce - We're truly sorry that our Tinted Love did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kelsey B.
January 9, 2018
Made my hair shiny, but not dark enough
Reviewed Color: Chocolate
POSTED BY:
Kelsey B.
January 9, 2018
I was so excited to try this product, but unfortunately the chocolate brown color isn't dark enough. My hair is dark brown, almost black, and it made my roots more bronze brown. It would be awesome on medium brown hair, but not dark colors to black like the description says. I'm going to have to try the darkest brown color next.
Kelsey - We're truly sorry that our Tinted Love in Chocolate did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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