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I was sold on these highlights from first use about 4 years ago. Choose color and how much you want to highlight for beautiful easy and inexpensive results. I love this product!!
I am a first timer at highlighting my own hair and though I found doing my own a bit awkward I know it will get easier. Watch the available video before you start! Very helpful. I will be more careful next time at getting very small sections.
I love the idea; I love the packaging. I am not so sure about the rest. I did order Medium to light blonde. I have orange/brassy hair on the top layer. I used everything exactly as directed from the easy-to-read instructions. I am now trying to fix this. My hair lady said she would charge me 300.00 for a color correction. I will not order again.
Tara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Claire I.
April 6, 2025
Did not use
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Claire I.
April 6, 2025
3* as cannot say if it was good or bad as I was so disappointed with my custom colour I didn’t bother using
Overall things went as per usual, having done this before, but I ended up with an unsightly streak! I don’t know how this happened!
I’m not sure if I used too much product in one spot or left it on too long, but it just looks terrible. Unfortunately I don’t think there is a way to fix it except to dye my hair!
Hello Karen,
We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Helene M.
March 6, 2025
Love the Highlights
Reviewed Color: Light to Medium Brunette
POSTED BY:
Helene M.
March 6, 2025
Easy to use. Loved the results. Would absolutely recommend!
16 of 18 people found this review helpful. Did you?
This was my first time using esalon’s highlight kit and it exceeded my expectations by far! I had been using a drugstore balayage kit that I thought was doing a somewhat decent job. However, my hair had been coming out very brassy and messy looking which is why I switched to this and - Wow! Looks like I just got back from the salon. I will definitely be using it again and may try the hair color as well.
39 of 40 people found this review helpful. Did you?
I actually get this for my daughter who only uses highlights on her hair. Aside from natural highlights, I've gone a solid color. But she really loves this product. It looks great on her reddish brown hair. It blends in nicely.
20 of 20 people found this review helpful. Did you?
Kathleen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Christine T.
February 14, 2025
wow - so many compliments
Reviewed Color: Medium to Dark Copper & Mahogany
POSTED BY:
Christine T.
February 14, 2025
I loved the Light Set, I received so many compliments on it. This was my first time ordering it, and using it. The application was not too difficult, it did take a couple of strands before I felt comfortable. I am sure as I continue to apply it I will get better. The instructions were easy to follow, and I will order this for every coloring I do. Highly recommend.
18 of 19 people found this review helpful. Did you?
I had a disastrous outcome where my dark brown hair turned bright orange. I was unable to keep the highlights separated from my unhighlighted hair, and my stylist said that it’s hard to do on your own and she always has someone else do hers. My colorist uses foil to keep the highlighted hair chemicals away from the rest of the hair and something like that is needed here.
Hello Patty,
We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
lidia Z.
February 3, 2025
great
Reviewed Color: Light Blonde
POSTED BY:
lidia Z.
February 3, 2025
great adjustment to my existing tone... it is sun kissed!
26 of 27 people found this review helpful. Did you?
Very easy to use and the results were better than I expected. If you want a natural look the dark brunette set is a good choice. I wanted a little more contrast so I opted to get the medium brunette for a more dramatic look. Overall I would give this kit 4 stars for the simple fact it lightens hair without causing lots of damage.
27 of 28 people found this review helpful. Did you?
I ordered this set a week ago and still have not received it!!!!! I called yesterday and spoke to a rep that couldn’t help with speeding up the shipping!!!!
Gina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Karen S.
January 4, 2025
So easy
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Karen S.
January 4, 2025
Very easy to use, clear and simple directions. Excellent results!
12 of 13 people found this review helpful. Did you?
Not sure what happened but my highlights came way too red/light. I even had a friend apply it. I had to buy several toner products to chill it out and it's still messed up.
Hello Mary,
We’re truly sorry that our Light Set (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Jeanette L.
December 28, 2024
Amazing!
Reviewed Color: Dark Brunette
POSTED BY:
Jeanette L.
December 28, 2024
I was dubious/nervous as to whether this would work, but it turned out perfectly! I followed the instructions to the letter which worked well. Highly recommended!
12 of 12 people found this review helpful. Did you?
Melissa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Casey S.
December 17, 2024
Needs to be lighter!
Reviewed Color: Light Blonde
POSTED BY:
Casey S.
December 17, 2024
I’m not sure why I thought this would be straight bleach to give ultra light highlights but this was more of a low light and I’m not mad. It turned out classic and blended well. Just wish they were much lighter.
Casey - We’re truly sorry that our highlights did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Keep a look out for an email with some information about our highlights. We hope to continue helping you find hair perfection!
POSTED BY:
Sophie W.
December 9, 2024
Really pleased with my colour
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Sophie W.
December 9, 2024
I've been seriously ill ( I'm 57 ) and have long natural dark blonde hair with VERY grown out highlights after being on a Covid unit for over a year ,I caught sight of myself in hospital & was shocked how grey the temples of my hair were.I've used the medium beigey blonde light set tonight & was shocked how generous size wise the product is .At first I did a strand test & didn't notice much difference ,so I decided to try it on my full head & am delighted.My hair isnt a flat colour ,lots of lovely caramel and slightly way blonde tones & my hair feels healthy.My hair was cut recently it's about 22inches long( was down to my hip length & impossible to manage ) .I was delighted with the inclusion of the second bottle with the first order &didn't need the 2nd at all so can refresh the colour free😊 ...the amount of colour in the bottle is brilliant .My only slight criticism is I think they need to add two sachets of conditioner ,I had to use a bit of my own deep conditioner mixed in to be enough to condition my full head.Thanks sincerely to the lovely hairdresser who rang me up to readjust the colour with a bit of ash tones & she got it spot on ! I am converted to S Salon ,I've bought a highlight set to add a few highlights around the front ...thank you,Sophie x😊
I’ve tried several highlighting kits at home and always experienced horrible outcomes. My hair would turn out very brassy. Not this kit, the instructions were very detailed and I was provided everything I needed. The toning mask was absolutely amazing. I feel like I just stepped out of the salon without breaking the bank. You won’t be disappointed!!!
26 of 28 people found this review helpful. Did you?
Even after using the toning mask for the maximum amount of time, the highlights are not the right lightness, but rather orange-ish. I am now in a panic to re-dye my hair all back to my normal brown to get rid of the "highlights", but not sure how long I should wait to do it.
UPDATE>>Jasmine and, I am sure, the whole esalon team, are very knowledgeable and helpful. Jasmine responded to my concerns and advised what steps to take and now I am loving how the highlights are progressing! I will definitely keep buying from esalon and reach out for help when I need it. VERY HAPPY!! Thanks Jasmine!!
NEVER AGAIN!!!! My hair is almost bright orange!!!! This has NEVER happened with your dye before, but this order fried my hair AND it’s bright orange!!!!! I’m so mad, not even funny!!!
Trista- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals!
POSTED BY:
Sarah S.
October 4, 2024
Easy to use
Reviewed Color: Dark Brunette
POSTED BY:
Sarah S.
October 4, 2024
Easy to use and apply. I was impressed to see about 3 levels of lift!
26 of 28 people found this review helpful. Did you?
I have used esalon color every three weeks for the past 4 years and thought I would give light set a try. I watched the videos and read the instructions. I applied as directed and the indicated processing time, used the included shampoo and toner. The result? Orange highlights in my hair. Not the subtle highlights as advertised. The light set probably works for light brown and blond hair but not on medium brown hair or darker. I had to dye my hair a shade darker just to cover the orange when I fact I was wanting to go lighter, hence the trial of light set. It will take at least a year for the dark to grow out. To say the least, I am disappointed
Kristine - We're truly sorry that our Light Set did not workout for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elizabeth B.
September 24, 2024
Ease
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Elizabeth B.
September 24, 2024
So easy to use without frying the hair
22 of 23 people found this review helpful. Did you?
My hair looks like I stepped out of an expensive salon and I did it all myself. I have recommended this to everyone I know! I am saving 100’s of dollars with Esalon. I am amazed every time I do it and it’s sooo simple!
27 of 30 people found this review helpful. Did you?
Works great! I was sceptical. I also didn't understand the difference between bleach for cleaning and bleach for your hair! Once I understood the product, I love it!
12 of 13 people found this review helpful. Did you?
I waited to try highlights so I could get the coloring down. It turned out beautifully. I wondered if it would be like what used to be called a “frost”. Showing my age. Ha. It turned out to look like it only lifted the color maybe one step but it was enough to make a difference and added a delightful layer of colors. I’m very satisfied.
20 of 21 people found this review helpful. Did you?
These highlights are just awful. I followed the instructions precisely and I got yellowish orange highlights. I look like a clown. The worst thing is this happened on a weekend. Phone support is only available during the week so I sent an email asking for help. I’ve had no response and this is the third weekday. So now I get to go to the salon and spend at least $150 to fix this disaster. So much for trying to save money by using esalon.
Hello Jill,
We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Cecilia S.
August 26, 2024
Not a good result!!!
Reviewed Color: Light to Medium Brunette
POSTED BY:
Cecilia S.
August 26, 2024
I have been using eSalon color for several years & have always been very pleased!!! However, I just tried the light set & was not at all satisfied. I followed the video instructions very carefully & felt I did everything as instructed. My highlights turned out very brassy & uneven. I would not recommend trying this product.
Cecilia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Laurie H.
August 24, 2024
Easy Highlights
Reviewed Color: Light to Medium Brunette
POSTED BY:
Laurie H.
August 24, 2024
No reason to pay unreal prices at brick-and-mortar salons. This product is easy and complete. I can highlight my hair a little or a lot. The finished product adds just a touch of natural highlights to my hair. It is so easy and looks so beautiful. No brassy look, just a natural lightness. Everything you need is included at a cost I can afford. Thank you!
17 of 17 people found this review helpful. Did you?
Hello Lauren,
Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
POSTED BY:
Avery L.
August 14, 2024
Soo brassy
Reviewed Color: Light to Medium Brunette
POSTED BY:
Avery L.
August 14, 2024
I followed directions to a tea and now I look like a brassy dope. I used the toner mask twice now and it is still horrific. I am so disappointed and embarrassed that I have brass streaks through my hair until they grow out. I could not be more disappointed right now
Avery - We're truly sorry that our Light Set did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Krista M.
August 12, 2024
Orange
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Krista M.
August 12, 2024
This is awful. Turned my hair orange . The toning mask did nothing and I ended up having no choice but to go to a professional who had to color correct my hair. It was a waste of money and time. I do not recommend.
Krista - We're truly sorry that our Light Set did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Pommefree
July 30, 2024
Looks awful
Reviewed Color: Light to Medium Brunette
POSTED BY:
Pommefree
July 30, 2024
Update: Esalon credited my account for the cost of the light set w/o me asking for that, so I do appreciate their practices as a business. Just wasn't happy with the results.
My hair is a level 6 brown and used the light to medium brunette kit. The highlights were very drastic, too light and almost orange. The toner didn't tone at all. Luckily I had an extra bottle of all over color to cover the highlights. Unfortunately as the color fades the highlights will show through. I would not recommend the light set.
Love this highlights set! It was my first time doing highlights and there are a few things I would do differently next time (separate highlights a little more) but it had incredible results, especially for the first time! My hair has a tendency to take product very quickly, so since I saw my hair lightening quickly, I only processed for 20 minutes, not the full 30 minutes. Highly recommend watching the application video, look at pictures you’d like to replicate for location of highlights, and you’ll be very happy with the results.
35 of 36 people found this review helpful. Did you?
Every year, I'd go to the salon just once to have my hair lightened/balayage. I live in Los Angeles, so salons can be quite expensive. Often they don't even have someone who does this treatment, or the waiting list is 2+ months. After tax and tip (and usually 5 hours), I'm out about $350. The last time I really paid attention to what the girl was doing, a combination of teasing + dry brushing upwards + foil. I went into this with little faith that I could do it at home... welp, I'll never be paying a salon again. My results were actually BETTER than the last time I paid a salon (when I tried Madison Reed, and the lady gave me horrid results that had a hard line stopping the color between light/dark). So long story short, this kit was the best surprise. I'm so glad I tried it and did my own Balayage.
In so thankful for eSalon. I get a lot a lot of grey hair and I’m barely 30. It is hard to have to go to a salon every 3 weeks and pay to just get my grey hair covered. With eSalon I can do at home by myself and it looks amazing. I currently got the light set highlights and my hair looks so beautiful. I get a lot of compliments and my friends are in disbelief I do myself. It’s easy with eSalon and I am thankful that this company exists!
26 of 26 people found this review helpful. Did you?
This was very difficult to use. I have been really happy with the regular color so I thought I would try the light set. It didn’t mix up the way it was supposed to. It was very difficult to apply. It came out really brassy. Not something I will try again.
Jennifer - We’re truly sorry that our Light Set (Light Blonde) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Susan W.
July 4, 2024
Amazing!!!
Reviewed Color: Light Blonde
POSTED BY:
Susan W.
July 4, 2024
I had no idea that I would be this happy about home coloring! The color was absolutely gorgeous and perfect for summer! I will absolutely be using this as long as humanly possible! It’s the salon look for a quarter of the price 💜🙏
22 of 24 people found this review helpful. Did you?
Kay - Thank you for sharing your feedback. We hope to continue helping you find hair perfection!
POSTED BY:
Antonia S.
June 29, 2024
The worst product I have ever used
Reviewed Color: Light Copper & Mahogany
POSTED BY:
Antonia S.
June 29, 2024
Okay I don’t even know where to begin.
I read the instructions and did as directed.
There is not enough activator to keep the lightener hydrated enough to keep on the hair. It just dries and is a powdery mess.
Application is poor due to the thick consistency. Which yields poor results.
I followed instructions, got assistance with application, and it is quite frankly awful.
Now have to go to the salon or to buy a box die to fix this awful mistake.
Save yourself the trouble, don’t buy this.
Hello Antonia,
We're truly sorry that our Light Set - Light Copper & Mahogany did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rachel B.
June 18, 2024
Do Not try at home
Reviewed Color: Dark Brunette
POSTED BY:
Rachel B.
June 18, 2024
After dying my hair with a beautiful custom made brown from here i tried the light set! Regret this so much as will now have to go to the salon to fix the mess it caused. patchy orange strands, even though followed instructions and watch the video several times before applying. ! Would not recommend
Hi Rachel! We are so sorry to hear the Light Set hasn't met your expectations. Please check your emails, we got back to you to help you further.
POSTED BY:
Anna B.
June 11, 2024
Splotchy highlights
Reviewed Color: Dark Brunette
POSTED BY:
Anna B.
June 11, 2024
I am leaving 2 stars because I would have liked the highlights had they not turned out splotchy. Not as bad with the first few, but closer to the top layer there was huge splotches of hair that stayed brown in the sections that i attempted to highlight. I had to go to a salon to have my hair fixed. Apparently the splotchy parts were from the solution drying out too much before applying. I did mix it when it started to puff up per instructions so ... I don't know. I attempted to save money doing this at home and then spent almost $200 at the salon to fix it. Anyways, if you have no experience with highlighting your own hair, you may want to just have it done professionally.
Anna - We're truly sorry that our Light Set did not work out as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lynda M.
June 9, 2024
Nice highlights
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Lynda M.
June 9, 2024
Easy to use, and you can manage your own results, a little or a lot. Works quickly. Turned out exactly as I had hoped.
27 of 28 people found this review helpful. Did you?
I must say, I didn't expect it to be so easy to apply and the results are very nice! I am curious how the next colour update will come and what I will need to do, but the first time application of the highlights and the results are awesome
26 of 27 people found this review helpful. Did you?
Tried this for the first time recently and delighted with the results. The set comes with a toning shampoo and conditioning balm, brush and two sets of gloves.
The results are simple but stunning natural looking highlights.
23 of 23 people found this review helpful. Did you?
I'm not sure if I stirred it too long or not long enough bc it was very thick and hard to spread and came out patchy. My hair was lightened but my roots were bleached in some places. It looked real bad. Luckily I had a hair dye on hand in case I didn't like it so it was a relatively easy fix thank god.
Hello Katie,
We're truly sorry that our Light Set (Medium to Dark Copper & Mahogany) did not provide the balayage affect that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Absolutely the best highlighting kit I have ever used!!! Easy to do with easy and clear instructions and my hair wasnt damaged or orange/brassy! Love it will never use anything else!!
45 of 46 people found this review helpful. Did you?
Renee - We’re so sorry to hear that you were disappointed by the results of your Light Set application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
POSTED BY:
Holly P.
April 12, 2024
Went to old address never got
Reviewed Color: Medium to Dark Blonde
POSTED BY:
Holly P.
April 12, 2024
I would’ve liked it I’m sure if I got it haha . My address has been updated so I’m not sure what happened. Should’ve gone to 208 pleasant street Marblehead MA 01945 that’s the address on my profile
Very nice highlight kit. Product really thick little difficult to work with but managed. Video shows long hair example have to adj for short hair. Always a little apprehensive working with a lightening agent but it came out fine.
I enjoyed having highlights but I did find putting them in alone a bit fiddly and my arms ached, also I was a bit heavy handed and the result was a little lumpen😔
I will do it again this summer because practice makes perfect.
I watched the video, thought I could do it… I could not! I couldn’t do the balayage. I tried but it was a fail. It was streaky and looked terrible. The product was fine but the application on my part was failure.
Rhonda - We’re truly sorry that our Light Set did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee.
POSTED BY:
Heather B.
March 26, 2024
Didn't process evenly
Reviewed Color: Dark Brunette
POSTED BY:
Heather B.
March 26, 2024
Unfortunately I totally messed up my nice color by using the highlights! Hair by my roots is lighter than the rest in most places...looks funny.
Hello Heather,
We're truly sorry that our Light Set (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Beverly T.
March 19, 2024
A bit more difficult to apply than color but definitely worth the effort
Reviewed Color: Light to Medium Brunette
POSTED BY:
Beverly T.
March 19, 2024
It took me awhile to get onto using this product but it's definitely worth the effort. It adds so much to the color and makes it look so natural. It does get easier over time so persevere.
64 of 66 people found this review helpful. Did you?
The bleach mixture was so dry and chunky that I had a hard time getting it to go where I wanted it, even with the brush. I couldn’t get the pieces of my hair that I wanted to highlight evenly saturated so now my hair has orange patchy spots. And the purple mask does absolutely nothing.
Chelsea- We apologize that you had a difficult experience applying our Light Set, and received unwanted results. We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair needs.
Leah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Sandra S.
March 13, 2024
Good color - hard to use
Reviewed Color: Light to Medium Brunette
POSTED BY:
Sandra S.
March 13, 2024
It's just too thick. Hard to apply and not get it everywhere. :(
Sandra - We’re so sorry to hear that you were disappointed by the results of your mixture. Please keep your eye out for an email from us. We truly appreciate your feedback.
POSTED BY:
Jess W.
March 12, 2024
Awful
Reviewed Color: Light Blonde
POSTED BY:
Jess W.
March 12, 2024
My hair is green/yellow even after following all the instructions and using a toner!
The colour was great so I thought I would try the highlights, I never applied them before, I think I can do better with some practice but it's already fantastic.
Thank you e-salon
43 of 46 people found this review helpful. Did you?
I cannot believe how amazing my hair turned out with this and the root system. From the vantage point of a salon, chair, and person standing in front of me, I've spent so much time trying to accurately explain the type of "gold" I wanted my hair to reflect, and I've always assumed it was me who couldn't get it right. It probably was, but still...I've never had anyone nail my overall "antique gold" effect the way this colorist did. I love it. I love the roots, and I love the highlights. My hair feels healthy, vibrant, and looks so much fun. Yes, I did it myself and I have no patience, but even I couldn't mess this up. It's so fabulous. Thank you, eSalon. You've changed my life.
76 of 78 people found this review helpful. Did you?
This was my first time trying balayage at home and I’m very happy with the results! I have dark blonde hair and wanted to brighten it up a bit in a natural looking way. It didn’t lift my color very much, maybe just 1 or 2 levels but I got the look I was hoping for. The process was simple enough and I’m sure will get easier with practice.
35 of 36 people found this review helpful. Did you?
Lynn- We're truly sorry that our Light Set made your hair lighter than you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jennifer B.
February 1, 2024
Hair stylist can't believe I did it myself
Reviewed Color: Light to Medium Brunette
POSTED BY:
Jennifer B.
February 1, 2024
Often get compliments from hair stylist. One even told me I did better than some hair stylist she knows. I use a combination of the brush and my glove. Mostly glove.
51 of 53 people found this review helpful. Did you?
Hi Gwenaelle! We are sorry to hear that you didn't love your Light Set. Please check your emails, we just got back to you to help you further.
POSTED BY:
Julie T.
January 29, 2024
Awful
Reviewed Color: Dark Brunette
POSTED BY:
Julie T.
January 29, 2024
The instructions and kit are wonderful! Easy application. However, the colour is atrocious! It’s brassy orange. Not ‘golden’ and definitely not subtle. The toner seems ineffective.
Julie - We're truly sorry that our Light Set kit did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
heather G.
January 26, 2024
Fail
Reviewed Color: Light to Medium Brunette
POSTED BY:
heather G.
January 26, 2024
I didn't buy this to do highlights. More so to lighten the underneath part of my hair. I got atleast 3inchs of hair from the nape of my neck, up. my hair is very long as well so i cant say if the quantity of the product was sufficient,but again, i wasn't highlighting.
The main problem waa the consistency of the product. HOW DO YOU EXPECT US TO USE THIS, ON OURSELVES AT THAT,WHEN WITHIN 3MINS THE PRODUCT IS CHALK DRY AND FLAKING OFF ????!!! cant glide it thru. Cant smush it thru. Application by brush you say??? Hahah FAIL. Why? Why would you offer a product like this?? There is noooo control with the bleach. Mix it,grind it into hair strands and then inhale bleach dust. Ita absolutely horrible !!! This is the 3rd fail with your products .needless to say i am officially done with my membership .
Heather - We're truly sorry that our Light Set (Light to Medium Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Brandi R.
January 24, 2024
Light Set
Reviewed Color: Light to Medium Brunette
POSTED BY:
Brandi R.
January 24, 2024
My ends are the light medium brunette and my roots are dark. I love this look, and this was very easy.
31 of 33 people found this review helpful. Did you?
This is easy to use and was just what I wanted. The time consuming part is picking out the strands to lighten. The video really helped. My hair came out great and natural looking.
31 of 32 people found this review helpful. Did you?
I tried this, but was not successful. I'm leaving the door open that maybe I did something wrong because of how much I believe in eSalon's other products that I use. After discussing this with a color stylist, they offered to replace it for another try. I can't wait to try it again.
I was delighted when I received the kits, they're really well put together and I definitely felt like it was money well spent.
Unfortunately, the deposit colour processed very unevenly, and the colour itself is very flat and cheap looking. I was a professional stylist for years, so I feel confident that I followed the directions accurately.
I haven't tried the highlight kit yet, going to do a few hair masques first, see if I can get some shine back into it.
Lili - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
POSTED BY:
Jessica D.
December 8, 2023
ESALON don’t have to go to a salon 😂
Reviewed Color: Dark Brunette
POSTED BY:
Jessica D.
December 8, 2023
AGAIN HIGHLY recommend this product. You will not regret purchasing.
34 of 36 people found this review helpful. Did you?
Fun to see results (with a little work) giving yourself a new look; I have short hair and when done had a lot of product leftover so I won’t be ordering again
I had to try a few different techniques to find what worked best for me but what I love about this lightener most is that there is absolutely no damage to my hair or smell in my house when I am applying it
I was afraid of streaks and resisted trying Light Set for a long time. The first time I tried it, I washed it out almost immediately and got no results. But after talking to an eSalon colorist, I followed the directions, selecting only small tufts to color, and leaving it on to work--and it worked wonders! Really showed up my curls, broke up the solid dark mass that highlighted my wrinkles, and brought life to my hairdo. Kudos to eSalon. Light Set is a real winner--especially the toner conditioner that makes sure highlights are not brassy while smoothing & softening your hair.
72 of 73 people found this review helpful. Did you?
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