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914 Client Reviews |
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So easy to use.Reviewed Color: Light to Medium Brunette Really makes my hair color pop. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTia- Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
HighlightsReviewed Color: Light Blonde My hair looks so much better, slightly lighter !! Oh but better 0 of 0 people found this review helpful. Did you? |
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BlondReviewed Color: Medium to Dark Blonde When I go blond, I’ll go with this again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to any future feedback you may have! |
Highlights are a mustReviewed Color: Medium to Dark Blonde My base color was great, but it was also hum ho.... I love the added lift of the highlights. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAbigail- We're thrilled to hear that you're enjoying the Light Set (Medium to Dark Blonde). We look forward to our next opportunity to delight you! |
love love loveReviewed Color: Light to Medium Brunette I applied this not as thick as some instructed and stop processing after 25 mins because my hair lightens naturally very wuickly in the sun...I cant get over how great it looks! UPDATE Jan2021: Still loving my highlights! 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Light Set (Light to Medium Brunette). We look forward to the next opportunity to delight you! |
Light SetReviewed Color: Light to Medium Brunette I was so scared to use this, only because you hear awful stories of bleach jobs on hair. I always went to the salon to get highlights but of course they are closed. I tried it and my hair came out great! Just take your time when applying. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSylvia - Thank you for your feedback, and we are so happy to hear that you are enjoying the Light Set (Light to Medium Brunette) and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to hearing from you soon! |
Love itReviewed Color: Light Blonde This kit was really nice. A little harder to use than I thought but was very Happy with the results. 3 of 3 people found this review helpful. Did you? |
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Love it!Reviewed Color: Medium to Dark Copper & Mahogany At first I was a little nervous about using the light set, but I love it 1 of 1 people found this review helpful. Did you? |
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Looks more professional than expectedReviewed Color: Medium to Dark Blonde I tried the highlight kit after watching training video and got professional looking results. I don’t think I will ever go back to salon for highlights again. 0 of 0 people found this review helpful. Did you? |
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WorksReviewed Color: Dark Brunette Lightens for sure. 3 of 3 people found this review helpful. Did you? |
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Happy face!Reviewed Color: Light to Medium Brunette At first I was skeptical. I didn’t think the highlights would work. But once it was all done and I blew out my hair I love it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanice - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Okay. User error.Reviewed Color: Medium to Dark Blonde The kit worked fine. I left it on too long so it ended up lighter than I really wanted. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKay - Thank you for sharing your feedback. We hope to continue helping you find hair perfection! |
Oh help!Reviewed Color: Light to Medium Brunette I recently applied highlights to my hair. Followed instructions to the letter as I was nervous. Hair highlights on medium brown hair turned out an intense orange yellow color even with the toner. I am reaching out for some help in correcting this. May have to wear a scarve! Update Spoke with Alex who reviewed the photo and discussed options. Will be reapplying med brown color and this solve the issue. Thanks Alex!! 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsBeth - We truly appreciate your feedback! We see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedReviewed Color: Light to Medium Brunette Applied this light set exactly according to the instructions ... Nothing. No highlights at all! My hair looks exactly the same as it did before all the work of highlighting. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsPatti - We're truly sorry that our Light Set (Light to Medium Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for meReviewed Color: Medium to Dark Copper & Mahogany My results weren't what I was hoping for, but I think it had more to do with my technique than the product itself. I should have been watching the lightening process more closely instead of waiting the full 30 minutes. The customer service was top notch though! I was a little panicky, but they offered to send a colouring kit to fix the problem free of charge. I was very happy and appreciative that they don't leave you high and dry! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnita - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Pretty easy but uneven resultsReviewed Color: Light Copper & Mahogany Had a friend help me, I had lighter and darker sections,...but worked with a colourist on here, and they came up with a solution, that I am looking forward to trying. Dont get me wrong, I am not totally unhappy with the results, and it was the first try.... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShawn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
not sure if its meReviewed Color: Medium to Dark Copper & Mahogany I tried to follow the videos and instructions to the letter, but what they should tell you is that the first section you do you should check before the time is up. Since this was my first time doing anything like this it probably took longer for me than the person in the video so I ended up having one blond/orange streak on the side of my head that looked terrible. I will say that eSalon's customer service is excellent and I told them about it and sent pics and they found a solution quickly. Another idea would be for the person in the video that is doing the lightening to show us the results after she has rinsed and dried and styled her hair so we know what to expect. Also, I don't know if it was the shampoo or the toner that smelled so good but one of them made me smell my hair for days. The smell was to die for! 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Be Careful What You Wish For...Reviewed Color: Medium to Dark Blonde Been so happy with my base color kit I receive monthly, and used it for almost two years now. I am a dark blond and thought I would lighten up since my color started to look dark. I ended up with a bleached blond look with a lot of orange tones despite following the directions, watching the video, and using the toner mask. Unless you are skilled at applying the right amount of product, and able to wield the brush with skill, then, this kit is too light! You will be risking more of a bleached effect, and not the natural highlights you are looking for. They should consider reworking the formula so that you can apply highlights in a more "goof proof" way, and also tone down the bleach so you are not risking lightening up, too, much. :(. Of course the customer service is helpful, and they will send me a demi-permanent kit, but personally, I would not try this kit unless you have had success with performing your own highlights in the past. 7 of 8 people found this review helpful. Did you? |
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Response From Our ExpertsWendy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HORRIBLEReviewed Color: Dark Brunette Anyone who has a good experience with this product is a professional. If you havent highlighted your hair stay away. I turned orange and look like a clown. 6 of 7 people found this review helpful. Did you? |
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Response From Our ExpertsMarissa - We are truly sorry to hear how disappointed you are with the result of your Light Set. Our eSalon Color Happiness Guarantee is extremely important for us, and we will work with you to meet your hair color goals. Upon checking your account, we have noticed that our Color Experts have already emailed you to assist you further. Please, let us know if we can assist you further! |
Works but color is a bit orangeReviewed Color: Light to Medium Brunette Color has more orange tones than I like 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSunika - We’re truly sorry that our Light Set (Light to Medium Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Perfect HighlightsReviewed Color: Light Blonde Great Highlights! Easy on hair, feels healthy afterwards. My Complaint..for the price, it should come with a highlighting cap & hook 2 of 3 people found this review helpful. Did you? |
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Nice highlightsReviewed Color: Light to Medium Brunette Very nice highlight kit. Product really thick little difficult to work with but managed. Video shows long hair example have to adj for short hair. Always a little apprehensive working with a lightening agent but it came out fine. 0 of 0 people found this review helpful. Did you? |
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Liked it but need lighterReviewed Color: Medium to Dark Copper & Mahogany I need another one but lighter thanks 0 of 0 people found this review helpful. Did you? |
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Did an OK jobReviewed Color: Medium to Dark Copper & Mahogany Having thick long hair I guess I needed more to get the hilighted look I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHey Linda! Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. If you need any advice on how to achieve your desired look, feel free to reach out! We're always happy to help. |
Lovely highlightsReviewed Color: Light to Medium Brunette I got my sister to apply this for me as I was unconvinced i'd be able to take small sections myself at the back. We left a halo of un dyed hair to ensure it grows out well. On top of colouring its quite a time consuming process so I won't be doing it regularly! 0 of 0 people found this review helpful. Did you? |
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Great product, but should consider amount of the hair you haveReviewed Color: Light to Medium Brunette Amazing quality, super helpful instructions and video, easy to use, perfect result. There is a small But - i’ve got a lot of hair and it was not enough with one pack. I’ve managed to scrape last bits and pieces, but should be considered when you order. Next time will get 2 boxes. 1 of 1 people found this review helpful. Did you? |
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A little Scared at firstReviewed Color: Medium to Dark Blonde So I colored my hair on Saturday and I was very hesitant to do the highlights. But I did on Sunday. It was pretty simple but I saw my first strips becoming very blonde and I got scared so 15 minutes after my last strip I washed it off. So glad I did because the first strip was very blonde. But all in all I love the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We’re pleased to hear that you’re enjoying your highlighting results! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Love itReviewed Color: Light to Medium Brunette I was nervous to try this, but LOVE the results. I have used it several times. One tiny tip: BEFORE you put on your gloves to use shampoo and toner, remove the silver, leak-proof seals on both bottles. Very had to do with your gloves onl 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsErin - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great resultsReviewed Color: Light to Medium Brunette The quantity is small but the quality is great. If you have lots of hair i recommend 2 packs 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAretusa - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set! We truly value your feedback and look forward to hearing from you again in the future. |
PerfectionReviewed Color: Medium to Dark Copper & Mahogany Gives just the pizzazz. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - We’re pleased to hear that you’re enjoying the Light Set (Medium to Dark Copper & Mahogany)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Looks goodReviewed Color: Light Copper & Mahogany Since it was my first application, I wasn’t that agile to apply it. It lightly highlighted my color giving it more dimension. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaryne - We’re pleased to hear that you’re enjoying your highlights! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Great productReviewed Color: Light Blonde As I have short layered hair I don’t find this easy to do myself. But I didn’t make a bad job of it in the end. It certainly gives your hair colour a lift and the highlights blended well. Left my hair in great condition Will probably only use this product occasionally not every time I colour my roots. 0 of 0 people found this review helpful. Did you? |
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Love these alsoReviewed Color: Dark Brunette I like the highlights, they nicely compliment my all over color. I do wish there were instructions for applying the same day 6 of 6 people found this review helpful. Did you? |
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AwfulReviewed Color: Light Blonde My hair is green/yellow even after following all the instructions and using a toner! 3 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jess! We are sorry to hear your Light Set didn't meet your expectations. Please check your emails, we just got back to you. |
Not the sameReviewed Color: Dark Brunette I have used this in the past and liked it. I stopped with the highlights for awhile. I started it back up and they turned out so brassy/orange even after using the toner. 4 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsLucinda - We're truly sorry that our Light Set (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
My hair is orangeReviewed Color: Dark Brunette Help! I only developed my hair for 25 minutes and it lightened so much it is now bright orange when my hair is near black. I did use the toner mask as well and it is so brassy. I don’t think I would ever order the highlight kit again after this. 5 of 5 people found this review helpful. Did you? |
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Response From Our ExpertsAngela- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
This color highlight did not come out nicely on my underlying colorReviewed Color: Light to Medium Brunette Hi so I hate to post this review but it really turned out very coppery and it was very bright. I even did the tone several times but it didn't change anything. I'm ordering my root color again to cover it up. 3 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We're truly sorry that our Light Set (Light to Medium Brunette) did not provide the correct tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
What NOT to doReviewed Color: Light to Medium Brunette I purchased this set thinking that I could get blonde highlights (even though my hair is DARK). WELL, the first strand I completed turned blonde while the rest was orange/copper and very shimmery under a fluorescent light. I’m not sure how much time was between starting with my first strand to ending with my last strand, but I did add an extra 5 minutes to the 30 min recommendation. There is also enough product for JUST highlights… I definitely didn’t know what I was doing so my recommendations are: 1. Don’t lie about what your current hair color is 2. Have someone help you 3. Follow the directions (separate sections AND balayage instructions) 4. MAKE SURE TO WRING OUT HAIR when putting on toning mask (as to not dilute the solution; perhaps get another bottle) 5. Not recommended for all-over color substitution nor short hair (pixie cuts) 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We’re truly sorry that Light Set did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
So soReviewed Color: Light Copper & Mahogany Just did. Will see 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanita - Thank you so much for sharing your feedback with us! We're so happy to see that you just applied your Light Set (Light Copper & Mahogany)! We can't wait to see your updated feedback soon. |
I criedReviewed Color: Light to Medium Brunette I don't usually make a big fuss about appearances, but I used this EXACTLY as directed and even watched videos. My hair turned out awful and will need to be professionally redone. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - We're truly sorry that your highlights did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Check your hair don’t trust their timings!Reviewed Color: Dark Brunette I have VERY dark brown hair and have been using a dark hair colour from esalon for years very confidently. I decided to try the light set for dark brunette and followed the instructions to the letter only to be left with brassy orange highlights. I wish I had checked how the colour was changing rather than trust that 35 minutes was the correct timings. I see from other reviews that others have done this successfully. Esalon are sending me a semi permanent colour to correct it but I am not kidding when I say I cannot leave the house looking like this and it could take five to seven days to arrive. I just recommend you be very cautious with your timings to avoid being left in this predicament. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsClaire W. - We truly appreciate your feedback, and we're so sorry that our Light Set (Dark Brunette) didn't work for you. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not enough product.Reviewed Color: Medium to Dark Blonde I can tell this is a good bleach set, I have worked with a few however there just isn’t enough product in this set for people with long/thick hair. I followed the directions and hardly had enough to saturate the whole strand by the time I got to the top layer of hair. I did really love the shampoo and toner. They smelled really nice 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLaurel - We're truly sorry that our Light Set (Medium to Dark Blonde) did not provide enough product for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
don’t do it!!!Reviewed Color: Dark Brunette tried this following ALL directions VERY specifically along with the video tutorial. hair turned ORANGE. called for help. their 100% “guarantee” policy resulted in new color being sent TWO days after call to be delivered a week later. so, if you don’t care about having orange hair for a week, give it a go. 26 of 28 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca- We’re truly sorry that our Light Set (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Not for color treatedReviewed Color: Medium to Dark Blonde Fades color to fast 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMichele G. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Light Set. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Turned out orangeReviewed Color: Light to Medium Brunette Even after using the toning mask for the maximum amount of time, the highlights are not the right lightness, but rather orange-ish. I am now in a panic to re-dye my hair all back to my normal brown to get rid of the "highlights", but not sure how long I should wait to do it. UPDATE>>Jasmine and, I am sure, the whole esalon team, are very knowledgeable and helpful. Jasmine responded to my concerns and advised what steps to take and now I am loving how the highlights are progressing! I will definitely keep buying from esalon and reach out for help when I need it. VERY HAPPY!! Thanks Jasmine!! 3 of 3 people found this review helpful. Did you? |
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WOW- this saved me $300+Reviewed Color: Medium to Dark Copper & Mahogany Every year, I'd go to the salon just once to have my hair lightened/balayage. I live in Los Angeles, so salons can be quite expensive. Often they don't even have someone who does this treatment, or the waiting list is 2+ months. After tax and tip (and usually 5 hours), I'm out about $350. The last time I really paid attention to what the girl was doing, a combination of teasing + dry brushing upwards + foil. I went into this with little faith that I could do it at home... welp, I'll never be paying a salon again. My results were actually BETTER than the last time I paid a salon (when I tried Madison Reed, and the lady gave me horrid results that had a hard line stopping the color between light/dark). So long story short, this kit was the best surprise. I'm so glad I tried it and did my own Balayage. 4 of 4 people found this review helpful. Did you? |
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so impressiveReviewed Color: Light to Medium Brunette A little scary but no need to be . Absolutely thrilled with the result 1 of 1 people found this review helpful. Did you? |
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Light setReviewed Color: Light Blonde Making Roots lighter 0 of 0 people found this review helpful. Did you? |
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Practice requiredReviewed Color: Light Copper & Mahogany I enjoyed having highlights but I did find putting them in alone a bit fiddly and my arms ached, also I was a bit heavy handed and the result was a little lumpen😔 I will do it again this summer because practice makes perfect. 1 of 1 people found this review helpful. Did you? |
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Love itReviewed Color: Light Blonde But my hair health doesn’t. 0 of 0 people found this review helpful. Did you? |
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Love itReviewed Color: Light Copper & Mahogany A little hard to use and get used to but the color turnes out very nice. 0 of 0 people found this review helpful. Did you? |
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ExcellentReviewed Color: Light Copper & Mahogany I had to try a few different techniques to find what worked best for me but what I love about this lightener most is that there is absolutely no damage to my hair or smell in my house when I am applying it 0 of 0 people found this review helpful. Did you? |
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Need another oneReviewed Color: Light Copper & Mahogany Need lighter blonde champagne 1 of 1 people found this review helpful. Did you? |
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Remove the light tonirReviewed Color: Light Copper & Mahogany I am trying to remove the light toner & just keep the color kit. I do not need it & I probably have 6 kits for the light toner. So, please remove this kit! 0 of 0 people found this review helpful. Did you? |
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OK but stressfulReviewed Color: Light to Medium Brunette Because my hair got so dark from the other set instead of making highlights I decided to put it on all of my hair except 1 cm from scull. It was quite hart to cover equally everything and I made some mistakes, but the final color is nice. Huge plus for great hair mask after. If I was going to make highlights with it I would not be sure how to cover the back of my short hair. 0 of 0 people found this review helpful. Did you? |
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Easiest caramel highlightsReviewed Color: Light to Medium Brunette I’m definitely not a pro I used my curls as a guide for highlighting It turned out so natural I love it 0 of 0 people found this review helpful. Did you? |
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Results okReviewed Color: Light to Medium Brunette I don’t think the instructions for applications were very clear. The result was chunkier highlights than I wanted in some areas and the ends didn’t take the highlights well. Still was happy with the result but will apply differently next time 1 of 1 people found this review helpful. Did you? |
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Not quite what I wantedReviewed Color: Light to Medium Brunette Too orangish 2 of 2 people found this review helpful. Did you? |
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take back previous reviewReviewed Color: Light Copper & Mahogany the product did produce subtle highlights visible only when dry. 2 of 2 people found this review helpful. Did you? |
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Love itReviewed Color: Dark Brunette My hair actually don't feel dried out after coloring my hair just wish some of the grey would cover more 2 of 2 people found this review helpful. Did you? |
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Pretty decent, but just needs tweeksReviewed Color: Dark Brunette Okay, so I had another look at my hair and I thought it was decent. I need to work on how I sweep upwards, but also be sure to saturate strands and alternate from side to side. If you have thick, southeast Asian dark brown hair like mine, start with 30min first. I did and found I could probably go to 35min next time, but also I need to be more precise with my painting on the strands. I have to say I’m not the most coordinated person as well, so if I can do it, you can. Btw, I would suggest giving it a couple of his before giving up. The next day, I felt it blended decently and the next time around, it will look even better. Just wanted to update that it looks really nice this time around. Again, needed a couple of adjustments, but will never go back to an expensive salon again. 1 of 1 people found this review helpful. Did you? |
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Amazing highlightsReviewed Color: Light Copper & Mahogany Worried that the highlights would not look natural and concerned about brassiness. Easy to use, fantastic results and a professional look 0 of 0 people found this review helpful. Did you? |
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Perfect, subtle highlights for a dark brunette, looks professional!Reviewed Color: Dark Brunette I am very DIFFICULT to color, especially when lightening. I haven't had a stylist yet who has listened to me and hasn't had to color correct several times when coloring my hair. My hair is fine and SOAKS up color like a sponge, whether light or dark. I missed my stylist appointment and ordered a kit from Madison Reed to "gently multidimensionally lighten" my dark brown dull hair and it turned it BLACK and I took it off TEN minutes early!!!! I was horrified. They refunded my money after seeing pictures. I was so upset. I don't have time to wait and have an event coming up so I figured it was already messed up, so I'd try gentle highlights. I was more generous in the distribution then the video showed (added more highlights), because my hair is SO dark, but I only left processing time for 12 minutes instead of the recommended 35 (I was afraid due to my history), I should have left it on a little longer (maybe 5 minutes), however I am VERY pleased with how it turned out. They look professional: gentle, caramel brown highlights that turn mahogany in the sun. Subtle and adds beautiful dimension! my hair no longer looks black and it looks like I had it styled. Very natural. THANKS AGAIN! 2 of 2 people found this review helpful. Did you? |
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First timerReviewed Color: Light Copper & Mahogany Would be nice to have a video for senior women who have thinning hair. Using my own hair to experiment was scary. Turned out okay… Will know better if I do again. Not everyone has hair like your models 🙂 3 of 4 people found this review helpful. Did you? |
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Loved the color!Reviewed Color: Light Blonde I have long hair so unfortunately there wasn’t enough.. may have to order 2 next time. 3 of 3 people found this review helpful. Did you? |
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WinterReviewed Color: Light Copper & Mahogany I switch from the Med Dark Blonde to this in the winter 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Pamela - We’re pleased to hear that you’re enjoying the Light Set (Light Copper & Mahogany). When you're ready to have your sets switched out, feel free to give us a call or send us an email. We hope to continue helping you find hair perfection! |
SummerReviewed Color: Medium to Dark Blonde I switch from the Light copper and mahogany to this in the summer 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Pamela - We are super pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde). When you're ready to have your sets switched out, feel free to give us a call or send us an email. We hope to continue helping you find hair perfection! |
Love it.Reviewed Color: Light to Medium Brunette Love the light set but initially it looks brassy. Takes a few washes to blend in with my ash brown color. Gets lots of compliments then as it looks more natural. Would love one that is not so brassy originally. Thanks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - We're thrilled to hear that you're enjoying the Light Set (Light to Medium Brunette). We look forward to our next opportunity to delight you! |
This service is a dream come true!Reviewed Color: Medium to Dark Blonde No more going to the salon, paying too much and spending too much time 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJeffery - We’re pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
ConfusingReviewed Color: Light to Medium Brunette Not enough information on what to do with everything. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We're truly sorry that our Light Set instructions were not super clear. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with instructions that will better suit your needs. Keep an eye on your inbox for more details. |
Highlighting video was awesomeReviewed Color: Medium to Dark Blonde The video showing me exactly how to highlight was excellent, thank you so much. I am a little frustrated because I’m not able to select five stars. Dawn 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - Thank you so much for sharing your feedback with us! We're glad our resources have been of great help for you to reach your Hair Goals. We look forward to our next opportunity to delight you! |
Really looked like my natural hair looked after some sunReviewed Color: Light Copper & Mahogany Really liked the results. It is easier than the more general coloring process (the two bottle roots and ends or the roots alone) but I still need a bit of practice on my technique. I took too long with the "horseshoe" and top "bun" so the very first two small sections i did came out too light vs the rest. Not a biggie-- I can tuck them behind my ears. 6 of 6 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - We're thrilled to hear that you're enjoying the Light Set. We look forward to our next opportunity to delight you! |
I love your product.but I have noticed some of my gray showReviewed Color: Dark Brunette Love your product but some of the gray roots show through when my hair dries. I have soft black mix but the roots turn auburn. I noticed it says roots but highlights.Maybe that's the problem Why would I want my roots lighter? Also the coverage lasts 2 weeks.Did you change something? And gives me a Auburn color. 4 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Excellent.Reviewed Color: Light to Medium Brunette I was afair to usE it at first. Finding the right root combination is important. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Mara, we agree! Finding the right shade is super important! We're pleased to hear that you were able to try our Light Set (Light to Medium Brunette)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
GreatReviewed Color: Medium to Dark Blonde But I made a mess of things time. STILL LOOKS GOOD AND I CAN DO IT MYSELF! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Mara, we're pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
It does what it saysReviewed Color: Light Blonde It's a normal bleach kit it bleaches your hair out if you're not careful it'll fry it if you leave it on too long especially if you already have color treated damaged hair to begin with so be careful but I mean it does its job I wish they had something more along the lines of biosilk products that you can not have to worry about that I love bio silk and I wish that you guys sold that but anyways it's it's still just a regular bleach kit works fine 6 of 7 people found this review helpful. Did you? |
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Response From Our ExpertsBridgett - We’re pleased to hear that you’re enjoying Light Set! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Nice highlightsReviewed Color: Light to Medium Brunette Great product but unfortunately all their instructions are written for long hair. If you have short hair you have to figure it out for yourself. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLee - We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We truly value your feedback and look forward to hearing from you again in the future. |
Easy to apply & produces professional resultsReviewed Color: Light to Medium Brunette I began applying this during the first lockdown when I suddenly had more time & felt like experimenting. After eighteen months of use my hairdresser has said the lights have caused damage to my hair. BUT I love the look and so after a good cut have reapplied :). 0 of 0 people found this review helpful. Did you? |
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Highlights always look great.Reviewed Color: Light Blonde However, all color needs to be left on for 3-4 times longer than recommended in the directions. When I used to go to the salon, they put me under the hair dryer at the salon during my color and highlights and it still takes at least twice as long as most of their clients. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We're thrilled to hear that you're enjoying the Light Set (Light Blonde). We look forward to our next opportunity to delight you! |
Hang in there to adjust colourReviewed Color: Light Copper & Mahogany After 2 not quite right colours , once you get there I cannot fault it. Glad I didnt stop , better than shop boxes by a mile 0 of 0 people found this review helpful. Did you? |
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AmazingReviewed Color: Light to Medium Brunette Great results just a bit pricey but will buy it again for sure 0 of 0 people found this review helpful. Did you? |
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Good colorReviewed Color: Medium to Dark Blonde My hair pulls too much red with this formula. Hair color is great! Just not my shade! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsFrances - We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde)! We truly value your feedback and look forward to hearing from you again in the future. |
Very prettyReviewed Color: Medium to Dark Copper & Mahogany This was very pretty but a bit coppery for me. It was a pretty and shiny highlight. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We're so happy to hear that you're enjoying the results from our Light Set (Medium to Dark Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future. |
My First Time Trying Home Balayage and it was So EASYReviewed Color: Light Blonde I spent $250 on bad salon cut and color and vowed never again. I thought I couldn't do much worse at home. It was worth a shot to try. I got the light blonde Light Set and started the process as soon as it arrived at my door. I watched a bunch of how-tos on youtube and in the end I give myself a B+ for my inaugural effort. Like some other first-timers, the top of my head is a little blotchy. My side part made that final sectioning a little tricky. Next time I'll pull further from the part before adding the color, and really make sure I do a very sharp angle with the product. Overall the Light Set far exceeded my expectations. I've sent photos of my color to everyone I know and they're blown away. They can't believe I did it myself. 32 of 35 people found this review helpful. Did you? |
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Response From Our ExpertsMaureen - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set (Light Blonde)! We truly value your feedback and look forward to hearing from you again in the future. |
Greys are gone!Reviewed Color: Light to Medium Brunette The first color wasn't exactly what I wanted. Esalon adjusted my formula so the next colour batch was more what I was hoping for. I have already recommended eSalon to friends. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Did not useReviewed Color: Medium to Dark Blonde honestly I changes my mind and didn't want bleach in my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tricky but ..Reviewed Color: Light to Medium Brunette Not easy to keep up. I find it hard to halibut the same area. I do like the overall effect. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - Thank you so much for sharing your feedback! We are thrilled to hear you love the outcome of your highlights. Please keep your eyes peeled for an email from eSalon with some helpful application tips. Happy Highlighting! |
Absolutely brilliantReviewed Color: Dark Brunette I'm south Asian with Dark brown hair and have been desperate for highlights for over a year. I didn't want to pay ridiculous amounts to go to a salon and was ecstatic when I came across this. I got my sister to brush them on as I wear glasses and can't see without them, and she found the process very straightforward. The only negative is that the smell of the mixture is quite strong and It triggered a migraine which I had for the rest of the day. Nonetheless, when I washed it out, I couldn't contain my excitement at seeing dark blonde highlights. The toning was straightforward and I couldn't stop smiling everytime I looked in the mirror. 3 of 3 people found this review helpful. Did you? |
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SunkissedReviewed Color: Light to Medium Brunette I added highlights to blend with the highlights in my extensions. At first they did not seem like light enough but when I went out in the sun after a few days, they looked beautiful. I definitely would take smaller pieces to highlight so it looked a little more less chunky but that was on me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAudrey-Thanks so much for your feedback! We are so very glad to hear that you are loving your Light Set results. We appreciate you sharing your joy with us. |
Color shade is perfect!Reviewed Color: Light Copper & Mahogany Shade is perfect however the color fades rather quickly and because my hair is so fine and I only wash it once a week it fades rather quickly. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDarice - We're so happy to hear that you're enjoying the Light Set (Light Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future. |
Liked the lightnerReviewed Color: Light Copper & Mahogany The instructions for this were a little confusing and I ended up lightening my hair more than I wanted 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We're truly sorry that Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
SunshineReviewed Color: Medium to Dark Copper & Mahogany I streak it here and there just like sun filtering through 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPam - We're so happy to hear that you're enjoying the Light Set (Medium to Dark Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future. |
I havent used it yet...Reviewed Color: Dark Brunette When i do use it ,ill let u know. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsNaomi - We cannot wait to see your Light Set results. Let us know if you need any assistance! |
Love the highlightsReviewed Color: Light Blonde Love this but I don’t think there’s enough highlight 0 of 0 people found this review helpful. Did you? |
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If I can do it anyone canReviewed Color: Light to Medium Brunette Thought I’d be adventurous and try balayage. Okay you can probably tell it was not done by a professional but I’m still happy with the product and the instructions were clear. My execution can be improved but will stick with it. 0 of 0 people found this review helpful. Did you? |
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Great ProductReviewed Color: Light to Medium Brunette The only reason i cant give them the full 5 stars is that the timing on the directions is way off. I leave this on for 8 to 10 minutes and have distinct highlights. The color or the highlights us beautiful and my hair isnt damaged. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRuth - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to hearing more feedback from you in the future! |
Fun change of routineReviewed Color: Dark Brunette Applying this is a little awkward, but I got better with more practice. I got so many compliments and people couldn't believe I did highlights myself! 6 of 6 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your highlights. Happy Coloring! |
HighlightsReviewed Color: Light Blonde This kit is designed and setup so I can add highlights to my hair color but I can't see the highlights. The system is easy to follow but I think the color needs to change, maybe. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeverly - We’re truly sorry that our Light Set did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
My color!Reviewed Color: Dark Brunette I’ve been using this product for a few years and it’s easy to do, takes about an hour. It barely lasts 4 weeks as I do have quite a bit of gray to cover. Wish it lasted a good 6 weeks. I use the color wash and camo spray for my part and temples to extend color coverage when I don’t have time to color. 3 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsMerry - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Easy to use!Reviewed Color: Medium to Dark Blonde Got a little too many highlights. This was the first time using this product so will know better next time around. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMerrie - Thank you so much for sharing your feedback with us. We are tickled to hear you’re giving the Light Set another try! We cannot wait to hear the additional feedback. |