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Again I tried it and liked it. It did not weigh my hair down. I would like a different smell. It smells is not very feminine to me. But love the way my hair feels after using it.
Gender neutral smell. Usually these don't work out on my hair. This did actually give me some lift & I have very thick very long(to my butt almost) hair.
The conditioner is thick and really does feel like its good quality. The only problem is the pump is a little stiff but I do love the conditioner. I used it with the shampoo as well. As the conditioner was washing out of my hair I could feel that my hair felt better than with loreal professionals thickening shampoo which I had been using
I use this with the Volumizing Shampoo mostly for my tangles. My hair does have more volume since I switched to these products but I can't really tell if it's the shampoo or the conditioner or both together.
Originally I used the Moisture Shampoo and conditioner. However, I have very fine and somewhat thin hair, so I wanted to see if the Volume product would make my hair look fuller. I didn't notice any problem when I first used Volume, but by the time I had used about 3/4 of the bottles, my hair had become extremely dry and brittle. Even using a good bit of the conditioner didn't help, and my hair was breaking off badly. So I switched to the repair shampoo and conditioner and my hair immediately improved. I have very long hair (as noted, fine and somewhat thin), and losing any to that kind of breakage was sad. I will just stick with the Repair until the bottles I have are used and then go back to Moisture.
Mary - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Nicole F.
March 5, 2021
Would not order these products again
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Nicole F.
March 5, 2021
My hair is fine... these products created tiny mats that are difficult to untangle.
Nicole - We're truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jody
October 28, 2019
Not Impressed
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Jody
October 28, 2019
Tried this set because I normally use a shampoo and conditioner that gives body and fuller hair. Seeing I had just colored my hair for the first time thought I would try this. They have a very mild and fresh scent until after the fact. Every time I have used them my hair smells like wet dog! As far as volume goes it just didn't work for my hair.
Jody - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide perform the way you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
POSTED BY:
Julie E.
October 10, 2019
I haven't used the shampoo conditioner on a regular basis.
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Julie E.
October 10, 2019
My color fades faster than I'd like. So I'm trying the products on a regular weekly basis
to see if there's any difference with my hair.
Julie - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback!
POSTED BY:
Maripat A.
October 6, 2019
Initially loved
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Maripat A.
October 6, 2019
But now I feel it dries my hair out even with weekly treatment and leave in conditioning I buy from you
Maripat - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Betty B.
October 19, 2018
Just OK
Reviewed: Volume Shampoo
POSTED BY:
Betty B.
October 19, 2018
I didn't see much of an increase in volume from some of the other shampoos I have tried. I am really concerned whether this shampoo contains Sulphates, as I know how bad it is to use shampoos that have this substance. Please let me know before I use any more of it. Thanks!
Betty - We're truly sorry that our Volume Shampoo did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Peggy - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Dove7000
November 21, 2017
Threw the rest away
Reviewed: Color Care Volumizing Conditioner
POSTED BY:
Dove7000
November 21, 2017
I bought Love Unconditionally conditioner and now I am very happy. I realize now the volmunizing shampoo I am using needs to go. I see where you refunded on the shampoo when I really was unhappy with the conditioner but did not know until I bought the better one.
Dove7000 - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Catherine M.
October 17, 2017
dont feel clean
Reviewed: Volumizing Color Care Shampoo
POSTED BY:
Catherine M.
October 17, 2017
It has helped to not loose color however my hair don't feel clean
Catherine- We're sorry to hear that you were disappointed by your experience with our Big Love Color Care Volumizing Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Leslie E.
September 12, 2017
Volumizing condidtioner
Reviewed: Color Care Volumizing Conditioner
POSTED BY:
Leslie E.
September 12, 2017
I'm not noticing any more volume in my hair than I did using my old conditioner.
Sandy - We're glad to hear you enjoyed the scent and price of our Big Love Volumizing Color Care Shampoo, but apologize that you did not see as much volume as you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Maureen M.
December 19, 2016
Disappointed in Shampoo
Reviewed: Volumizing Color Care Shampoo
POSTED BY:
Maureen M.
December 19, 2016
This shampoo promised to provide volume while protecting color. My hair was shiny but limp.
Maureen - We're sorry to hear that you were disappointed by your experience with our Volumizing Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Catherine S.
November 10, 2016
This Conditioner Did Not Meet My Volume Issues.
Reviewed: Color Care Volumizing Conditioner
POSTED BY:
Catherine S.
November 10, 2016
My hair went flat during the day and I will return to my favorite beauty store conditioner.
Catherine - We're sorry to hear that you were disappointed by your experience with our Big Softie. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Catherine S.
November 10, 2016
This shampoo did not meet my volume issues.
Reviewed: Volumizing Color Care Shampoo
POSTED BY:
Catherine S.
November 10, 2016
My hair went flat during the day and I will return to my favorite beauty store shampoo.
Catherine - We're sorry to hear that you were disappointed by your experience with our Big Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Kathrin B.
October 28, 2016
Not as good as thought
Reviewed: Color Care Volumizing Conditioner
POSTED BY:
Kathrin B.
October 28, 2016
The scent was nice. Not detangling at all. Wish I could return
Kathrin- We're truly sorry that our Big Softie Volumizing Conditioner did not provide the detangling you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Gina J.
August 22, 2016
Shampoo
Reviewed: Volumizing Color Care Shampoo
POSTED BY:
Gina J.
August 22, 2016
Didn't feel like it lathered and cleaned the hair.
Gina - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
POSTED BY:
Tracy S.
May 3, 2016
Too greasy
Reviewed: Color Care Volumizing Conditioner
POSTED BY:
Tracy S.
May 3, 2016
I love love love the scent of this conditioner. My hair looked too greasy after using this. I didn't like that.
Tracy - We're truly sorry that our Big Softie did not provide the clean feeling you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match!
POSTED BY:
Chelsey T.
June 26, 2024
No scent but okay
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Chelsey T.
June 26, 2024
Nice, but I do have to use more conditioner than I usually would with this one it doesn’t get through tangles as well as I’d like. Wish the scent was stronger it’s lovely but It’s very delicate for the conditioner, can’t smell it once rinsed. The shampoo has zero scent to it, I didn’t realise how important that would be to me but it’s quite boring with no smell. Maybe it advertises that and I just didn’t see it. Probably won’t repurchase as I have better alternatives i will go back too.
Sonya - We're so happy to hear that you're enjoying the Volume Color Care Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Sonja T
September 22, 2022
volume set, wow
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Sonja T
September 22, 2022
I have to say I was very impressed with the volume set this has made a real difference to my hair, it looks fuller and just better from the first use. The only thing I'm not overly keen on is the smell, I think this has a very chemically smell but everyone else, just says to has a clean smell to it, would love this to be floral or fruity scent, without changing the effects this gives. Still undecided if the smell outweighs the effects.
Krista - We're so happy to hear that you're enjoying the Volume Color Care Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Alexandra W.
July 1, 2021
Big hair, small price
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Alexandra W.
July 1, 2021
I’m super picky about volumizing shampoos and don’t mind spending an entire small country’s GDP on a good shampoo but here’s one that won’t cost you a fortune and works like the best ones I’ve tried. I’m not crazy about the smell because it’s not botanical and smells like commercial shampoo.
Sylvie - We're thrilled to hear that you're enjoying the Volume Shampoo and Conditioner. We look forward to our next opportunity to delight you!
POSTED BY:
Sylvia K F.
May 7, 2021
Dyed hair needs this.
Reviewed: Volume Shampoo
POSTED BY:
Sylvia K F.
May 7, 2021
I am a Wen user of many years. Nothing was even close. Then came hair dye..... stoped working. Tryed their sample.... this was $12 for both if you buy the dye subscription. But $30 if you dont. I can Not dye my own hair. Tryed months. Now i buy $30 i am so picky. I dont speak up for any product. But here weare. Ask for a sample. See for yourself. Stay safe and healthy.
Melissa - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Volume Shampoo + Conditioner Duo! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Nathalie G.
February 10, 2021
Nice
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Nathalie G.
February 10, 2021
I really love how my hair feels after using the shampoo and conditioner but I find it expensive for the size.
Nathalie - We’re pleased to hear that you’re enjoying the Volume Shampoo and Conditioner Duo! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Brenda H.
January 6, 2021
Great shampoo and conditioner
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Brenda H.
January 6, 2021
I didn't rate it a 5 because I can only use a very, very small amount of any conditioner or it weights my hair down. Conditioner is not my friend.
Brenda- We’re pleased to hear that you’re enjoying the Volume Shampoo + Conditioner Duo! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Jo S.
December 30, 2020
Good product
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Jo S.
December 30, 2020
This was a good product to use to protect my color. It didn't, but that was not the shampoo & conditioner's fault. The color kit was not good this time!
I gave this duo 4 stars because the volume you get after using these two products is A-mazing! However, it leaves my hair very dry so I took a star away for that :( but if you don't already suffer from dry hair and you're looking for a shampoo and conditioner thats super volumizing, this is it!
Cate - We're so happy to hear that you're enjoying the Volume Shampoo and Conditioner Duo! We truly value your feedback and look forward to hearing from you again in the future.
I received the hair color and I love it, the conditioner and shampoo as well; the only problem was the front line I had a few gray hair left in the front line, maybe I have to leave it a few more minutes. Any suggestions will be appreciated it. Mildred
I don‘t notice a big difference in my hair, My hair does feel good, soft. But I am not sure how much actual difference the shampoo/conditioner made compared to others.
We are in the middle of a shut down, so I have had to color my own hair and haven't had a haircut in 2 months . I usually get my short hair cut every 4 weeks. It is fine and straight, so I am really unhappy with the way it has been looking. The first time I used this shampoo, I was actually able to blow it out and have a style to it that lasted! I live in Florida, so it held up with the heat and humidity as well!
22 of 22 people found this review helpful. Did you?
My top roots are more strawberry blonde. I wanted the color to be light ash blonde. I usually have it foiled and go platinum, but I haven't colored it since.april of 2019.
I love the way it made me hair look & feel. So soft & healthy! The shampoo could lather a bit better though & the bottles just a little bit bigger. Other than that I absolutely love this duo.
After coloring my hair becomes extremely tangled due to the curls. The shampoo lathered up beautifully and the conditioner was able to relax the tangles enough to get the Wet brush through with minimal pulling.
This shampoo is good product for those with thinning hair but I have wavy freeze hair that been said , I like how my hair feels but it gives me too much volume
Not as good as the Classic Conditioner, but still a good product
Reviewed: Volume Color Care Conditioner
POSTED BY:
Carolyn S.
March 18, 2020
I was hoping this product would be the same as the Classic Conditioner that comes in the Custom Colour Package, but it is slightly different. I have to use more of this conditioner than the Classic. My hair still feels good, but I prefer the other.
Liz - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Volume Shampoo + Conditioner Duo! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Julie E.
February 8, 2020
Great products
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Julie E.
February 8, 2020
Left my hair feeling clean, soft and bouncy. Made up for the disappointment with the colour.
After using the regular eSalon shampoo and conditioner I decided to try the Volumizing. I liked the results but saw no difference, no additional volume.
Karen - We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Nancy M.
January 8, 2020
Preserve your color!
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Nancy M.
January 8, 2020
Hopefully this preserves color, but conditioner still is not that great. Still tangles hard to get out.
Nancy - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Volume Shampoo + Conditioner Duo! We truly value your feedback and look forward to hearing from you again in the future.
Cristina - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Volume Shampoo + Conditioner Duo. We look forward to the next opportunity to delight you!
POSTED BY:
Madison S.
December 28, 2019
Conditioner and Shampoo
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Madison S.
December 28, 2019
The conditioner dried my hair out. I had to use a lot to fully wash and condition my hair every time. I also felt like the color still faded over time.
Madison - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo and Conditioner. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
Monica - Thanks for the feedback! We appreciate you sharing your thoughts about the Big Softie. We're always looking to improve! You can now find this under the name Volume Conditioner.
POSTED BY:
DIANNE G.
December 16, 2019
Love the products
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
DIANNE G.
December 16, 2019
Really enjoy the shampoo n conditioner small portions goes a long ways...still have mine an not even halfway of the bottom.
Dianne - We're thrilled to hear that our Volume Shampoo + Conditioner Duo has worked out great for you! We look forward to our next opportunity to delight you!
POSTED BY:
Lillian G.
December 11, 2019
Left hair a little dry
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Lillian G.
December 11, 2019
Left hair a little dry. Had to complement with other conditioner.
Lillian - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo and Conditioner. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTED BY:
Nancy M.
December 6, 2019
Shampoo could lather more.
Reviewed: Volume Shampoo + Conditioner Duo
POSTED BY:
Nancy M.
December 6, 2019
The cream rinse is very nice but I find the shampoo does not lather enough.
This shampoo and conditioner really seems to work well and lock in the color well. I do wish it was a little more moisturizing, but overall I would say this stuff is awesome.
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