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2,002 Client Reviews |
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rubs off on anything and looked fakeReviewed Color: Medium Brunette I threw it away after I just paid for it once use was enough to not want to again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEsmeralda - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Poor qualityReviewed Color: Dark Brunette The spray did not work very well. It pin point. Waste of money. I am not buying it again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We're truly sorry that our Camo Mist (Dark Brunette) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn’t match and dies scalpReviewed Color: Copper / Strawberry When I spray this on, even if I layer and let dry between, my roots remain obvious. Eventually, it turns my part orange, making my hair look worse than it does with the regrow alone. This did not work for me at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - We're truly sorry that our Camo Mist did not provide the coverage you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
do not care forReviewed Color: Dark Brunette it feels chalky to me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRuby - We're truly sorry that our Camo Mist (Dark Brunette) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Now I knowReviewed Color: Light Auburn Just wasn't for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeidi - We're truly sorry that our Camo Mist (Light Auburn) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details |
It doesn’t work well for me.Reviewed Color: Black I had tried it on my roots and it took a lot of air before the color started showing on my roots. I ended up getting it all over my face from the fall off while misting it on. I had to take a washcloth and wipe my forehead, nose, ears and cheeks which sucked since I had already applied my make-up. Plus, even after completely drying, if I were to run my fingers through my hair my fingers would be black. Makes me nervous that I’ll be walking around with a black spot on my face somewhere that I won’t notice until I’m already out and about. Also I was only able to cover my roots two times and that’s me only spaying it where my hair parts. I didn’t even try to use it on all my roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMali - We're truly sorry that our Camo Mist (Black) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Excellent ProductReviewed Color: Dark Auburn The product is outstanding. However, it is very difficult to get a match to my color with this type of product. I did not need to use it at all after my last application. The gray did not begin to show up for six weeks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargaret - We're so happy to hear that you're enjoying Camo Mist (Dark Auburn)! We truly value your feedback and look forward to hearing from you again in the future. |
CamoReviewed Color: Medium Brunette The Camo mist is ok bit just a bit stiff and not quite matching the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValerie - We're truly sorry that our Camo Mist did not provide the results you were looking for. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ColirReviewed Color: Medium / Dark Blonde It’s not a pretty blonde and is. A reddish gold color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Brown scalpReviewed Color: Dark Brunette My hair stayed grey and my scalp was brown. This looked like a bad subway graffiti job. I’d rather use waterproof mascara for emergencies 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAllie - We're truly sorry that our Camo Mist (Dark Brunette) did not provide the coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details |
Cant review because I did not receive itReviewed Color: Light Brunette Where is my shipment? According to tracking it left New York, then went to Las Vegas, to Illinois and then to Georgia. No tracking updates in the last 2 days. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We are sorry to hear your shipment has not arrived! Keep an eye out for an email from us to see if we can get this resolved for you. Thanks for choosing eSalon! |
DislikeReviewed Color: Medium Brunette I dislike this. It makes where I spray it look like hairspray was sprayed and if I touch it at all it comes out onto my fingers. Very disappointed. Ordered twice to see if I got a bad product at first but it was the same. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Medium Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not as Good as Other ProductsReviewed Color: Dark Brunette I bought this once but will not do so again. The color and coverage is good, but it leaves a film on my hair that dulls and mattifies the hair. Style Edit has a much better product that I will continue to use. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - We're truly sorry that our Camo Mist (Dark Brunette) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Terrible odorReviewed Color: Dark Auburn I would use this product more but the odor is terrible. It even gets into your brush. To me it smells like pure butane mixed with hair. It seems to take alot to cover completely gray hair. I'm also not fond of the texture of the area after use. I really want to like the product, but I cannot stand the smell. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanice - We're truly sorry that our Camo Mist (Dark Auburn) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too messyReviewed Color: Medium Brunette This product is similar to any product you can buy anywhere. And way too messy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRose - We're truly sorry that our Camo Mist (Medium Brunette) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
MehReviewed Color: Medium Brunette Defiantly hides roots between dye jobs but it comes out in a broad fast stream. Wish it had a finer spray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Medium Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Makes my hair feel dirty and didn't cover very wellReviewed Color: Light Auburn I love the color that I get from eSalon and was prepared to fall in love with this new product, but I'm afraid I did not like it. I didn't get very good coverage and it made my hair feel heavy and dirty. I think I will stick with the liquid comb-in product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLesa - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Aerosol nozzle doesn't workReviewed Color: Dark Brunette I have received 2 of these cans and neither nozzle works properly. One prays in crazy directions that it goes all over your face and ruins your makeup and clothes and not on your hair where it should and the other runs out under the cap and runs down your arm and all over your clothes. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJill - We're truly sorry that our Camo Mist (Dark Brunette) did not work as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
a messReviewed Color: Dark Brunette I am sure this is a fine product for some, but for me it was a mess! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Horrible coverageReviewed Color: Light Auburn This spray goes on poorly, it covers your scalp and looks very fake. I prefer the root touch-up because it covers your roots, not your scalp. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We're truly sorry that our Camo Mist did not provide the coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too dark for my hairReviewed Color: Medium Brunette Too dark for my hair, but like the product if it were lighter 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaryEllen - We're truly sorry that our Camo Mist (Medium Brunette) was darker than expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too dark for my blondeReviewed Color: Medium / Dark Blonde Don't use if your hair is anything but light brown or super dark blonde. Otherwise, this will be too dark 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAllyson - We're truly sorry that our Camo Mist (Medium / Dark Blonde) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Camo mist grey cover upReviewed Color: Dark Auburn I just don’t think it works so well. I’ve used a powdery one before that is easier to apply an gives better coverage. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We're truly sorry that our Camo Mist (Dark Auburn) did not provide the coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did not cover grays very well.Reviewed Color: Medium Brunette Not great. I had to spray many layers of this to cover the gray. It just didn't cover as well as other brands on the market. Because I had to put so many layers on, my hair became stiff and dull looking where it was sprayed. 0 of 0 people found this review helpful. Did you? |
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Response From Our Expertsmichele - We're truly sorry that our Camo Mist (Medium Brunette) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It does not cover any greyReviewed Color: Dark Brunette I wanted to like this very much. After reading the reviews I gave it a try. No matter how much I spray on, it does not cover my grey. Instead my fingers are tinted with dark brown. Oh well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - We're truly sorry that our Camo Mist (Dark Brunette) did not provide the coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
doesnt stayReviewed Color: Dark Auburn It doesn't stay in it goes everywhere when you have to hit your head 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelinda - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Dark Auburn). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
CANCEL MY ACCOUNT NOW PLEASEReviewed Color: Medium / Dark Blonde I used my 'custom kit' that I SPOKE with an agent directly to clarify and arrange... for highlights - ASH BLONDE highlights. The lightening powder and activator turned into a paste (not enough activator?) .. I did not get to finish my hair before it was dried and powder was everywhere! Very hard to wash out dried up paste from your hair, very hard to get dried paste to stick to hair... but where I could get it to stick, the color the color was a low light or dark light - orange-ish brown. I've colored my hair for years, done frostings and highlights. My roommate uses your product so thought would give it a go. Seems you need to work on what you are doing for highlights a LOT more. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - We're truly sorry that our Light Set did not provide the tone you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
So wrongReviewed Color: Light Auburn This says it’s a light Auburn? It’s more of a dark brown, Was so wrong for my red hair. I would like a refund. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRita - We're truly sorry that our Camo Mist (Light Auburn) did not provide the color you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Camo MistReviewed Color: Medium / Dark Blonde Doesn't cover any gray especially where needed on the hairline. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We're truly sorry that our Camo Mist (Medium / Dark Blonde) did not provide the coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Root coverupReviewed Color: Light Brunette It only had 2 applications for a 3x4 inch area for a light application 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Camp mistReviewed Color: Medium Brunette Covers good but I don’t like the way it sprays. I think if it wouldn’t have that nozzle at the end, and it just has the spray end. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Medium Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Bad color matchReviewed Color: Medium Brunette I would have thought that E Salon could come up with a touch up color that matched the color of my hair. Not so! What they sent me was completely unusable. A waste of money! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudy - We're truly sorry that our Camo Mist (Medium Brunette) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
camo mistReviewed Color: Medium Brunette If I was doing a large area, the spray works great. However for small spots like sideburns, it could not be pinpointed to that small of a space. Slightly disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Medium Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
did like the way it made my hair feelReviewed Color: Dark Brunette it leaves a weird texture to hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGladys - We're truly sorry that our Camo Mist (Dark Brunette) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
wrong colorReviewed Color: Dark Auburn ordered the wrong color. no info on returning or exchanging that I see. Perhaps I should have chatted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - Thank you for your feedback. We apologize for any confusion when selecting the shade of your Camo Mist. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection and will reach out to you shortly with more information on how we may assist. |
Goes everywhereReviewed Color: Dark Auburn Not a fan of this at all. Messy chalky spray that has a odor to it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Dark Auburn). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
HairReviewed Color: Light Auburn I have natural oil hair, it made it worse & my hair was frizzy. Camp just to dark looks purple. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPam - We're truly sorry that our Camo Mist (Light Auburn) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn't Work!Reviewed Color: Medium / Dark Blonde This product was like spraying air on my roots. No color came out whatsoever!. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I have not used this product yet.Reviewed Color: Dark Brunette Cannot review as I haven't used it ye 0 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - Thank you for taking the time to let us know! We look forward to hearing any and all feedback you have about our Camo Mist (Dark Brunette) and we are always happy to help. |
Never dries, gets everywhereReviewed Color: Dark Brunette The concept is great but the execution falls flat. Spray it on in the morning and the grays disappear, but it never truly dries, so if you wear sunglasses and place them on your head - BEWARE! The color transfers onto the glasses and when you put them on, it then transfers onto your nose. And if you're unaware, you can smear it and have splotches and people will keep asking how you bruised your nose... ask me how I know! 4 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsKim - We're truly sorry that our Camo Mist (Dark Brunette) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Scalp colorReviewed Color: Dark Auburn It does color roots but Sprays on thicker than my hair leaving a patch of brown on scalp that is noticeable. I’ll just let the gray show... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelody - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Dark Auburn). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
disappointedReviewed Color: Dark Brunette Although the coverage and ease to use this product was good I did not like it as it made my hair look dull and came off on my hands as I touched my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our Expertsbarbara - We're truly sorry that our Camo Mist (Dark Brunette) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Gunky MessReviewed Color: Medium Brunette 1. Way tooooo dark 2. Sticky mess 3. Not at all how I thought it would look. I just wasted my money on this as I will never use it again. It came out looking almost black on my hair and I had to take wet wipes and scrub most of it out so I could even go out in public 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We're truly sorry that our Camo Mist (Medium Brunette) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Camo Mist; not so subtleReviewed Color: Dark Brunette I have loved all the products so far, except this. It's very obvious on your roots. The mist makes my head very itchy and if you touch it hours/days later it comes off on your fingertips. Not so good. 😞 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargie - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Dark Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
TerribleReviewed Color: Dark Brunette This product never dries. If you touch your hair even hours later the color comes off on your hands terrible product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - We're truly sorry that our Camo Mist (Dark Brunette) did not provide the results or experience you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DOESNT MATCHReviewed Color: Black Was supposed to match my colour but it doesnt - and when I sweat it sweats too - - thought I was tammy faye baker and her running mascara of the hair variety. Not real happy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNaomi- We're sorry to hear that you were disappointed by your experience with our Camo Mist. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
TerribleReviewed Color: Dark Brunette Omg I follow the directions. If you touch your hair it leaves a dark mark on your fingers. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGloria - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Dark Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
SprayReviewed Color: Dark Auburn Stains skin 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRhea - We're truly sorry that our Camo Mist (Dark Auburn) stained your skin. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Camo sprayReviewed Color: Light Auburn Did not like this either as it was too noticable when I needed to use it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBecky - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Light Auburn). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Camo mistReviewed Color: Medium / Dark Blonde Absolutely hate this camo mist. Makes your hair feel awful! Covers fine but the feel of it makes your hair feel completely dirty! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We're truly sorry that our Camo Mist (Medium / Dark Blonde) left your hair feeling dirty. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn't last very longReviewed Color: Dark Auburn I have used only a couple of times and the color evaporated after 3 days. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKrystal - We're truly sorry that our Camo Mist (Dark Auburn) did not provide the experience you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Camo MistReviewed Color: Medium / Dark Blonde Doesn't cover very well 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDorothy - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Medium / Dark Blonde). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Cameo MistReviewed Color: Medium / Dark Blonde Was hoping to cover some light grey strands between color. Caneo Mist doesn’t do anything. The color isn’t any different . Won’t be getting it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We're truly sorry that our Camo Mist (Medium / Dark Blonde) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Trying new productReviewed Color: Medium / Dark Blonde Spray takes lots of practice. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Medium / Dark Blonde). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Mixed Benefits- Cover Up SprayReviewed Color: Medium Brunette Pros: - It covers gray hair - It's a spray with correct color. Cons: - It used Flurocarbons as propellant. Hazardous to our environment. Very upset about that. - it should come with one of those straws like in compressed air because it's hard to use it on precise areas like the temples or front hairline. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRose - Thank you for your feedback. We apologize for any disappointing experience you had with our Camo Mist (Medium Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Too darkReviewed Color: Medium / Dark Blonde Way to dark and felt sticky 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsColleen - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Medium / Dark Blonde). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not too happyReviewed Color: Black The mist ends up making hair feel stiff and hard and also difficult to comb through smoothly. While the application is easy but not too happy with the end result of how the hair feels 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJaspreet - We're truly sorry that our Camo Mist (Black) did not provide the texture you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Grey coverageReviewed Color: Light Brunette Just seemed a little ashy for my liking but did cover the grey 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPam - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Like how it covered greyReviewed Color: Light Brunette Did not like the feel of my hair, dry and tacky. Also was not good match with my hair color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPeggy - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
It worksReviewed Color: Medium / Dark Blonde Kinda pricy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristi B. - We're happy to hear that our Camo Mist (Medium / Dark Blonde) is working for you! We truly value your feedback on our prices. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Camo Mist-copper/strawberryReviewed Color: Copper / Strawberry I had high hopes for this spray temporary gray coverage but the color is way off. This is a very orange shade on me and does not look natural with my hair color. It is the lighter of the 2 shades chosen for me because my hair color is more golden. The spray is also very forceful and takes a bit of practice so you do not over saturate your hair/scalp area. I will have to keep looking for the perfect color. I do look most of the eSalon products and I think they are always worth trying. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeb - We're sorry to hear that you were disappointed by your experience with our Camo Mist. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Delays shipping and not very much product.Reviewed Color: Dark Brunette I actually love the camo mist, however it delayed my shipment by almost two weeks, due to it being an aerosol. Also, there is not much product in the can. I use is sparingly and it is almost out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDora - Thank you for your feedback. While we're happy to hear you enjoyed the results of our Camo Mist, we apologize for any disappointment experienced when using our Camo Mist and while waiting for it to arrive. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
More shades neededReviewed Color: Copper / Strawberry The shade recommended for me was far too light. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We're truly sorry that our Camo Mist (Copper / Strawberry ) was too light. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
NOT FOR MEReviewed Color: Light Brunette I didn't really feel like this did anything for me. Wasn't enough color to cover my errant grays, If I used "more" I just got brown all over everything else. Didnt seem to take to my hair, just my skin! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not the BestReviewed Color: Light Brunette It works OK, but it is not my favorite product to use for quick touch-up. The coverage just isn't strong enough...will most likely not plan on re-ordering. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We're truly sorry that our Camo Mist (Light Brunette) did not provide the coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did not likeReviewed Color: Dark Auburn It did not tint and it was sticky. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDee Anna - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Dark Auburn). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
TOO DARKReviewed Color: Medium Brunette This didn’t look like medium brown at all... Looked like I had black roots. Is there anything lighter? 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Medium Brunette). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
CamoReviewed Color: Medium Brunette Too dark for me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Medium Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not my favoriteReviewed Color: Light Brunette While it seems to work okay to cover up grays in between coloring, I feel like I have to use too much of the product, and that it feels sort of tacky on my hair once dried. I have followed the instructions, yet have gotten the same results on multiple tries. Might work better on thicker hair, but mine is finer and you can definitely tell that I used the spray in it. Was looking for something a bit more subtle. 28 of 30 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We're truly sorry that our Camo Mist (Light Brunette) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Light auburnReviewed Color: Light Auburn I didn’t want my hair Auburn that was not what I ordered 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsVicky B - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Dark blonde camo mistReviewed Color: Medium / Dark Blonde Haven’t used 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVicky B - We look forward to hearing your feedback on our Camo Mist soon! Please feel free to reach out to [email protected] if you need any assistance, tips, or tricks. |
I didn't get my hair color!!!Reviewed Color: Medium Brunette I ordered hair cor and got shampoo I did not order. I need hair color. It works great. Ill send the shampoo back. I did not want it. Tried it. No volume. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsConnie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Does not cover roots / does not last for more than a couple of hours.Reviewed Color: Medium / Dark Blonde Bad product. Does not perform as advertised. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSue - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Medium / Dark Blonde). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
DisappointingReviewed Color: Copper / Strawberry This product does not cover well at all. I tried spraying this from far to up close and everywhere in between and couldn't get natural looking coverage. It colors your scalp and makes it very obvious that you have temporary color in your hair. It also is very easy to get on your forehead, creating a mess. It was a waste of money and I will never buy it again! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJanette - We're truly sorry that our Camo Mist (Copper / Strawberry ) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Overpriced - very dark and rubs off on everythingReviewed Color: Light Brunette Waste of money 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSue - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Leaves hair sticky. Cannot run fingers through. I ordered hair color. Got none.Reviewed Color: Dark Brunette I could not brush it. Left it stiff and sticky. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsConnie - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Dark Brunette). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did not like at allReviewed Color: Medium / Dark Blonde I used it 1 time because I didn't have time to color my hair and it turned out a grey color spray I had to were a hat to cover it up because I didn't have time to wash it out. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAnnette - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Medium / Dark Blonde). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Didn't do a thing! :(Reviewed Color: Light Brunette I was really excited to try the camo mist as I have tried powered root concealers before with disappointing results. Yet no matter how much of this stuff I sprayed on my roots, there was no visible difference. It didn't conceal greys, nor masque new growth. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsShannon - We're truly sorry that our Camo Mist (Light Brunette) did not provide any of the gray coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Mixed review: mist missed, color matchedReviewed Color: Dark Brunette Color match is great, but it’s still a work in progress to target roots without having it splatter on my scalp. It doesn’t dry quick enough and needs short bursts with the hair dryer to set properly. Still on the fence if I’d order it again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAileen - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Dark Brunette). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not my favoriteReviewed Color: Light Auburn It might be my imagination but I didn’t care for the color. And something about spraying my hair color on feels a bit theatric. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLara - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Light Auburn). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Never usedReviewed Color: Light Brunette Never used 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPeggy - Thank you for reaching out! We look forward to hearing your feedback on our Camo Mist (Light Brunette) soon. Please feel free to reach out to [email protected] if you need any assistance, tips, or tricks. |
Camo sprayReviewed Color: Dark Auburn Camo spray Color was good a bit lighter than my normal color. Coverage was not great. My grey still came through. The color war off on my hands throughout the day and left a sticky feel in my hair that had to be washed out before I went to bed. This is a great for a quick touchup and night out but not more than one day 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We're truly sorry that our Camo Mist (Dark Auburn) did not provide the coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Way too dark!Reviewed Color: Dark Auburn I sprayed it on my gray roots and was very disappointed as it was too dark and looked like my hair was black. It was a stark contrast next to my red hair. The spray was not Dark Auburn and definitely not what I expected! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - We're truly sorry that our Camo Mist (Dark Auburn) was darker than you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Camp mistReviewed Color: Medium Brunette This was ok but it really didn’t last very long because I felt you had to use a lot each time. It didn’t last as long as I had hoped for 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAllison - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Medium Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Sticky, but worksReviewed Color: Copper / Strawberry The color worked surprisingly well as a match, but I found the formula to be sticky on my fine hair. I found it worked better on my hair after I wet it a little after applying and combed it through. It’s unlikeky that I will order it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - We're truly sorry that our Camo Mist (Copper / Strawberry) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did NOT Cover My Gray Roots - Dried My HairReviewed Color: Medium Brunette I cancelled my order(s) last month and I'm still getting info from eSalon. They better not charge my bank account again, or I I will pursue legal action. (I told the representative this on the phone when I cancelled this in April.) I have a box of color which was "auto" sent to me in April that I will not use because it does not cover my gray - it turns it a weird shade of auburn (not my color) 3 shades lighter than the rest of my hair. I get much better results from "box color" from my grocery store, plus, that box color leaves my hair shiny and healthy, not dry and lifeless. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaureen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not a fan of the Camo MistReviewed Color: Light Auburn It was very messy. I did not like the way the color settled on my scalp. I prefer touch ups with either a wand or color stick. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsIvette - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Light Auburn). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I wanted to like this, but no luckReviewed Color: Copper / Strawberry I am famous for pushing off my dye and I have noticeable roots with about 5% gray. I thought this camo mist was going to be exactly what I needed on those days where I just don’t have time to color my hair. I added it to my order and before coloring my hair, I tried it out. All I managed to do was make my part turn orange. It was easy to use, exactly like dry shampoo spray. The coverage was lacking and I was afraid to add too much. My hair is a mouse brown and I dye it a dark blonde/copper red head color. This was not a match. Now I have to shampoo this out. Hopefully it washes away easily. 4 of 5 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist (Copper / Strawberry). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ItchyReviewed Color: Light Auburn While it did cover my roots. My head was itching all day. Got worse as the day progressed. I won't use it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - We're truly to hear that you have had some discomfort after using our Camo Mist (Light Auburn). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
maryReviewed Color: Medium Brunette its ok, but it comes off on your hands when you push your hair. It's a fast way to hide alot of the grays for a short period of time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We're truly sorry that our Camo Mist (Medium Brunette) did not provide the performance you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No color at all!Reviewed Color: Medium / Dark Blonde This was a total waste of money. Despite how long I shook it or depressed the spray nozzle, absolute no color came out, just clear spray. It was totally useless. Bummed. :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJill - We're truly sorry that our Camo Mist (Medium / Dark Blonde) did not provide the experience you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a every day use.Reviewed Color: Dark Auburn It covers but its stiff and hard to control application . Maybe use for special situations but I wont bother with it. Not worth the hassle. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNichole - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Wasn’t impressedReviewed Color: Medium / Dark Blonde Not enough coverage to suit me! Dissatisfy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeri - We're truly sorry that our Camo Mist (Medium / Dark Blonde) did not provide the coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Camo MistReviewed Color: Light Auburn I didn't really much care for this product as it didn't mask my regrowth at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsaRaineeDaze - We're truly sorry that our Camo Mist (Light Auburn) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DarkReviewed Color: Medium / Dark Blonde Not a fan - I love my custom color but was disappointed by the other products offered. This was darker than my color, it had a sticky feel, and it did not blend well giving me a ombré day. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKerry - We're truly sorry that our Camo Mist (Medium / Dark Blonde) did not provide the color coverage and texture you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Whoa!Reviewed Color: Dark Brunette That was the first thing I said when I sprayed this product for the first time. I smells awful, made my scalp itch like crazy, and is not at all what I’d have liked it to be. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We're truly sorry that our Camo Mist (Dark Brunette) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Goth?Reviewed Color: Dark Brunette Supposed to be dark brunette, but it’s black. Looks awful, but fortunately I only sprayed on a tiny bit before I threw it away, and it should wash out. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMarjorie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Camo MistReviewed Color: Dark Auburn I loved the color but it didn’t stay on your hair. I waited a couple of minutes for it to dry but it brushes right out. I’ve used other root touch up brands that are much better. I’m bummed because I liked the color match to my hair. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSherry- Thank you for your feedback. Camo Mist is a temporary root concealer, and we recommend brushing/styling the hair before applying Camo Mist to avoid brushing out the product. It can also help to use a comb lightly if you do need to adjust the hair after applying Camo Mist. We appreciate your feedback. Please reach out to [email protected] if you need any assistance in the future. |
Too darkReviewed Color: Dark Auburn Darker than hair color 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPamela- Thank you for your feedback. We are sorry to hear that you found our Camo Mist too dark for your preference. We have reached out to you via email to see what we can do about remedying this situation per our satisfaction guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Place is a JOKE...FRAUD COMPANYReviewed Color: Medium Brunette canceled after receiving 1st color that turned my hair BLACK. I ordered red with purple. After canceling. They took $ from my account and said i would have to send product back to get refund as it had been sent out. Next day receive an email that product just shipped. So they lied. It was there and they took my money. I would not give these people your credit info as they are fraudulently taking peoples money. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDenielle- Thank you for contacting us! We are sorry to hear that your last application did not deliver your desired result! We can confirm that you ordered our Medium Brown Pearl Mahogany, and the gloss (2nd bottle for the previously dyed parts/majority of your hair) was pure tone pearl mahogany (this color did not have any base, i.e. brown or black, in it). You placed your first order under a promotional offer extended to clients joining our recurring Autoship service.. A courtesy reminder email for your 4/11 order was sent on 4/6. You contacted us to cancel your 4/11 order on 4/11 after your order had left our warehouse. Shipping confirmation emails are not received until your package is scanned in at the post office, but the actual shipping process begins before this occurs. We have spoken with you via phone and email to help clarify all of this for you. Please feel free to reach out if you have any further questions! |