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Kathleen - We're so happy to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Clinical Densifying Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Lisa A.
February 19, 2021
Hair feels softer and cleaner.
POSTED BY:
Lisa A.
February 19, 2021
I love this product! It leaves my hair feeling very soft and much more manageable. I tried a sample that I received with an order and I was very impressed with the way it left my hair feeling. Although I thought the price was too high, I decided to purchase it. I’ve found that the price is really much more reasonable than other shampoos in the long run because of the small amount necessary to suds and clean.
31 of 31 people found this review helpful. Did you?
Lisa - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Clinical Densifying Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Isabel C.
February 13, 2021
Great shampoo for color-treated hair
POSTED BY:
Isabel C.
February 13, 2021
I’ve used this shampoo for several months now and I just loved it. The aroma is so refreshing and serves therapeutic. I’ve bought extras and gave it as a gift last Christmas along with the conditioner.
13 of 14 people found this review helpful. Did you?
Isabel - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the ALTERNA CAVIAR Anti-Aging Clinical Densifying Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Sandy M.
November 30, 2020
Love this Shampoo
POSTED BY:
Sandy M.
November 30, 2020
This shampoo smells good and leaves my hair very clean. Don't have to shampoo as often.
14 of 14 people found this review helpful. Did you?
My hair has been thinning a lot lately. My hairdresser told me about the ingredients that are in this shampoo. Cleanses the hair follicules so new ones can grow.
36 of 36 people found this review helpful. Did you?
Kristina - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
maribeth J.
January 15, 2022
Good shampoo. Packaging Has Got to Go.
POSTED BY:
maribeth J.
January 15, 2022
Had to get my money back for this product. The shampoo seems nice but you cannot get it out of the bottle!
When you call, they tell you to twist the top. Duh? That is NOT the problem.
The problem is that the plastic bottle is like steel and you cannot squeeze the shampoo out of it.
Do not buy.
9 of 10 people found this review helpful. Did you?
Maribeth - We truly appreciate your feedback! We're happy to hear that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Susan M.
October 25, 2021
Does Add Density, But…
POSTED BY:
Susan M.
October 25, 2021
I have been using this shampoo for about two weeks now and have found pros and cons. Firstly, I should mention that I only wash my hair every 2-3 days. My hair is thinning and is very fine. Alterna Caviar Densifying Shampoo does add density, but when I rinse the shampoo out, my hair clumps together in a mass. I don’t think there is any moisture in the shampoo so I have to condition my hair in order to be able to get a comb through it. This then counteracts what the shampoo does and I’m left with very soft, limp hair. I have found that if I can avoid getting conditioner near my roots, I can comb the ends of my hair while preserving the volume that the shampoo provides at my scalp. I use eSalon’s volume conditioner.
11 of 11 people found this review helpful. Did you?
Susan - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
susan S.
October 26, 2020
Good shampoo
POSTED BY:
susan S.
October 26, 2020
Like this product but it is harder than hades to get it out of the bottle!!!!!
16 of 16 people found this review helpful. Did you?
My hair feels thicker and there is full body results after shampooing. It's slow to lather and need to use a little more of the product for each application than some of the other shampoos but it's worth it.
Sharron - We're truly sorry that our ALTERNA CAVIAR Anti-Aging Clinical Densifying Shampoo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
robbie S.
March 16, 2022
Don’t use on your color treated hair
POSTED BY:
robbie S.
March 16, 2022
Don’t use on your color treated hair. The minute I put this on my hair in the shower my hair matted up and felt like straw I had to use heavy duty conditioner to get it out. Terrible product I don’t know who should use it.
Robbie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Laura O.
June 9, 2021
Too Thick, Needs a Better Bottle Design
POSTED BY:
Laura O.
June 9, 2021
I was impressed with this shampoo when I used the sample included in my color kit. After ordering it, however, I found it to be difficult to get out of the bottle. You can't squeeze it out and the bottle opening is very small so it takes a while! It's very thick - like honey - and sometimes I had trouble rinsing it all out of my hair.
Laura - We're truly sorry that our Alterna Caviar Anti-Aging Clinical Densifying Shampoo didn't work out for you. We value every client and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Christina
April 26, 2021
Strips your hair
POSTED BY:
Christina
April 26, 2021
I received this as a sample and thought I liked it and so bought the full size bottle. With repeated use my hair felt stripped of all natural oils. Would not recommend.
Christina - We're truly sorry that the ALTERNA CAVIAR Anti-Aging Clinical Densifying Shampoo did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Renee D.
April 2, 2021
Makes my hair feel dry and brittle
POSTED BY:
Renee D.
April 2, 2021
Didn't work on my curly hair. I have used this several times and I have to wash with my other shampoo and extra condition after each use. I do think it makes it feel thicker after I use it, but I don't like for my hair to be that dry.
Renee - We're truly sorry that our ALTERNA CAVIAR Anti-Aging Clinical Densifying Shampoo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Mary G.
March 31, 2021
Too hard to open.
POSTED BY:
Mary G.
March 31, 2021
I really like alterna products, However this bottle is impossible to squeeze open. I can’t unscrew the top to access the shampoo.
Mary - We're truly sorry that the ALTERNA CAVIAR Anti-Aging Clinical Densifying Shampoo was difficult to use. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
POSTED BY:
Carole P.
February 24, 2021
Hard to Squeeze
POSTED BY:
Carole P.
February 24, 2021
The bottle is way too hard to squeeze to get this very thick shampoo out of it. Hurt my hands to deal with this.
Carole - We're truly sorry that our ALTERNA CAVIAR Anti-Aging Clinical Densifying Shampoo did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jennifer H.
December 8, 2020
Unusable bottle
POSTED BY:
Jennifer H.
December 8, 2020
I have so much difficulty using the bottle, I am very disappointed!!! In the shower with slippery wet hands, I don't have a king kong grip, so I dread using it. The product is a bit heavy for my hair so I will use it occasionally. But the packaging leaves alot to be desired. I won't buy it again. It's expensive and I will be lucky to get half the quantity out of it, it is so difficult to use. The fancy valve and the hard plastic bottle is a strain for me and I'm just not happy with this now after looking forward to using it for so long! Very disappointing!!!
Jennifer- We're truly sorry that our ALTERNA CAVIAR Anti-Aging Clinical Densifying Shampoo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Paula P.
November 24, 2020
Terrible bottle
POSTED BY:
Paula P.
November 24, 2020
Love the shampoo leaves my hair shiny and clean BUT the bottle is really a minus 5 stars I lost so much product trying to figure that pushing down on a counter is the only way I can get it out. I did reach out and was told I would receive a free shampoo and conditioner. Never got it. Today I called and was told I would have a credit For the price I should be able to get all of the product. Please consider people with arthritis an easier way to get all the product
17 of 17 people found this review helpful. Did you?
Paula - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Judy R.
September 1, 2020
Worst shampoo ever
POSTED BY:
Judy R.
September 1, 2020
This turned my hair to straw and caused record hair loss after only one use. My hair was full of tangles that my wide-tooth comb couldn't get through, even though I have thin, fine wavy hair that's usually easy to comb. Never again.
Judy- We're truly sorry that our ALTERNA CAVIAR Anti-Aging Clinical Densifying Shampoo did not provide the moisture or texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Eadie E.
August 22, 2020
Love the product, hate the bottle
POSTED BY:
Eadie E.
August 22, 2020
This shampoo is really wonderful. I see a real difference in the thickness of my hair. I would have given it 5 stars if it were not for the bottle. It is so difficult to get the squeeze the shampoo out, especially when the bottle is less than half full. I'm frustrated given the cost that there's some left that I just can't get to without sawing off the top. I'm removing from my auto-ship order and searching elsewhere for a densifying shampoo until (hopefully) the bottle is improved.
49 of 51 people found this review helpful. Did you?
Eadie- We're truly sorry that our ALTERNA CAVIAR Anti-Aging Clinical Densifying Shampoo packaging was not as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Christina - We're truly sorry that our ALTERNA CAVIAR Anti-Aging Clinical Densifying Shampoo did not cleanse as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Cynthia S
May 29, 2020
Terrible
POSTED BY:
Cynthia S
May 29, 2020
Leaves hair greasy doesn’t clean well. Unable to get shampoo out (bottle design is hard and difficult to dispense)and I threw half of it out. Didn’t help with volume
Cynthia - We're truly sorry that our ALTERNA CAVIAR Anti-Aging Clinical Densifying Shampoodid not provide what you expected. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart.
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