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PUBLICADO POR:
connie Z.
octubre 13, 2016
Love it.
PUBLICADO POR:
connie Z.
octubre 13, 2016
Smells great. You know when you wash your hair and its all tangled till you put the conditioner in, This shampoo didn't do that. It's nice to not have to condition in order to get my fingers through it.
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PUBLICADO POR:
Julie B.
octubre 4, 2016
Best for Colored Hair
PUBLICADO POR:
Julie B.
octubre 4, 2016
I love this shampoo. I tried it when I first joined eSalon, but didn't realize how amazing it was until I ran out and started using my Loreal color protection shampoo. No contest. I just wish this came in a bigger size. But I have learned only a nickel dollop is enough.
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PUBLICADO POR:
Bonnie A.
septiembre 30, 2016
Best Shampoo I've ever used!
PUBLICADO POR:
Bonnie A.
septiembre 30, 2016
This shampoo is creamy and cleans with one application. I only wish it were in a bigger bottle! You will not regret buying this wonderful shampoo and neither will your hair.
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PUBLICADO POR:
Rachel A.
septiembre 15, 2016
Great shampoo
PUBLICADO POR:
Rachel A.
septiembre 15, 2016
I like to use this after I color my hair. I bought the bottle because it always leaves my hair feeling very clean so I thought I'd try it as a "daily" shampoo.
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PUBLICADO POR:
Lorin T.
septiembre 13, 2016
Great color safe shampoo
PUBLICADO POR:
Lorin T.
septiembre 13, 2016
If you are looking for a good truly color safe shampoo, you have found your match. It does what it says it will do. It smells great. The bottle was smaller than I thought it would be but it goes really far.
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PUBLICADO POR:
Kara W.
agosto 30, 2016
A superstar shampoo!
PUBLICADO POR:
Kara W.
agosto 30, 2016
I first tried Heart Lock It as a sample-size with my eSalon color. My hair was a hot mess: the top root area was oily while the ends were fried and I wanted a shampoo that would also preserve my color. It seemed uncertain I was going to find a shampoo to fit all of those needs but I planned on asking my hair stylist when I went in for a trim. After using this shampoo, that was an unnecessary conversation. It addressed all of my needs with a pleasant smell that rinsed clean with no residue without overdrying. The only complaint I have it that I wish the container was a little larger!
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PUBLICADO POR:
Debra I.
agosto 24, 2016
GREAT SHAMPOO FOR COLORED HAIR
PUBLICADO POR:
Debra I.
agosto 24, 2016
ALL YOU NEED IS A SMALL AMOUNT OF SHAMPOO TO CLEAN YOUR HAIR WITH A GREAT SMELL ON TOP OF THAT. MAKES MY HAIR CLEAN AND HAS KEPT THE COLOR IN SO WELL I HAD TO CHANGE MY DELIVERY DATE.
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PUBLICADO POR:
Norma Jean M.
agosto 23, 2016
Shampoo is the greatest.
PUBLICADO POR:
Norma Jean M.
agosto 23, 2016
As well as the Color Enhancing Treatment, Color Safe Shampoo also prolongs your hair color. All the products work together to make sure you have the color you desire.
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PUBLICADO POR:
Chandni P.
agosto 10, 2016
Softer!
PUBLICADO POR:
Chandni P.
agosto 10, 2016
This shampoo is amazing! Sucks it's a small bottle, so I have to use quite a bit. However, my hair feels less greasy and manages my curls very well. 4 stars due to the bottle size.
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PUBLICADO POR:
Valerie L.
julio 22, 2016
Love It
PUBLICADO POR:
Valerie L.
julio 22, 2016
I have been using this for a while and used a different store bought shampoo the other day just to switch it up and the result was not good. Needless to say I'm not going to switch it up anymore. This is the business and makes my hair smooth, silky and bouncy.
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PUBLICADO POR:
Sandra G.
julio 15, 2016
I really like it.
PUBLICADO POR:
Sandra G.
julio 15, 2016
I'm a simple person, I had my shampoo brand for a long time, but I wanted a change and went with it. I can't say it is the best, but my hair had keep the color very well, five weeks in my hair look great and there is just a hint of grey.
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PUBLICADO POR:
Kelly R.
junio 10, 2016
Extremely Gentle Shampoo
PUBLICADO POR:
Kelly R.
junio 10, 2016
This is an extremely gentle, color safe shampoo that definitely preserves the color of your hair and keeps it soft. The only reason I didn't give it 5 stars is I find it a little hard to lather up and end up using quite a lot of it. But it works very nicely.
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PUBLICADO POR:
Marsha S.
mayo 14, 2016
Heart Lock It Shampoo
PUBLICADO POR:
Marsha S.
mayo 14, 2016
It seems that I have to use a little more of this shampoo or do a second lathering for my hair to feel "clean." I do have a little more hair, it being just past my shoulders. It has made my hair look somewhat less "fried." Rinses out very quickly.
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PUBLICADO POR:
Susan T.
abril 14, 2016
So-So
PUBLICADO POR:
Susan T.
abril 14, 2016
I LOVE The smell of this shampoo. And I love that it is "color safe". What I don't love about it - is that it DOES NOT lather. And for me, my shampoo needs to lather, so I can feel it through my hair and know that I am actually washing my hair and getting it clean. But since I love the smell so much, I usually combine it with another shampoo that lathers, but is fragrance free.
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PUBLICADO POR:
Essie G.
marzo 14, 2016
Very Good.
PUBLICADO POR:
Essie G.
marzo 14, 2016
I find when I use this shampoo......my color doesn't fade out as fast as it would in the past. I've tried one other known product but my color would seem to fade out with each wash. With your color safe shampoo my color last.
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PUBLICADO POR:
Rowena A.
mayo 21, 2018
Hair Not Clean
PUBLICADO POR:
Rowena A.
mayo 21, 2018
I tried washing my hair twice with this shampoo. Let's just say the first time my hair did not feel clean, so the second time I washed my hair twice. That was this morning and it still feels 'not clean'. And yes I rinsed everything very well. It's good to use after coloring, but I'd leave it at that.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Rowena - We're truly sorry that our Classic Shampoo did not provide the cleanliness you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Susan B.
septiembre 27, 2017
Turns my hair into a rats nest
PUBLICADO POR:
Susan B.
septiembre 27, 2017
I have curly, long hair. I've used Diva Curl products for a number of years and tried Heart Lock It when I started using eSalon for my coloring. I have to be really careful shampooing with this product to make sure I don't get it into the middle/ends of my hair and to make sure I don't 'rub' my hair around too much. I have to ensure I only rub it right on my scalp - otherwise it turns my hair into a rats nest! It takes a lot of conditioner in the shower to detangle it. I don't have this problem with other shampoos.
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Susan- We're sorry to hear that you were disappointed by your experience with our Heart Lock It Color Care Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
April M.
noviembre 8, 2016
Not as good as my current color-care shampoo
PUBLICADO POR:
April M.
noviembre 8, 2016
I prefer the shampoo that I currently use (Redken) in terms of lather and feel of my hair.
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PUBLICADO POR:
Alexia A.
Respuesta de nuestros expertos
April - Thank you for your feedback. We apologize for the disappointing experience you had with our Heart Lock It. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cathy F.
octubre 14, 2016
Sorry, just not impressed
PUBLICADO POR:
Cathy F.
octubre 14, 2016
I use Nexxus and will stay with it
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PUBLICADO POR:
Alexia A.
Respuesta de nuestros expertos
Cathy - We're sorry to hear that you were disappointed by your experience with our Heart Lock It Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Patricia C.
junio 5, 2016
Shampoo
PUBLICADO POR:
Patricia C.
junio 5, 2016
I was looking forward to trying this shampoo, but it leaves my hair dull and does not suds.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Patricia - We're sorry that our Heart Lock It did not meet your expectations. Upon reviewing your profile, we see that you were able to speak with a representative and we have refunded you in the amount of your purchases. Again, we are sorry that you were unhappy with this product.
PUBLICADO POR:
Theresa D.
abril 23, 2021
Shampoo
PUBLICADO POR:
Theresa D.
abril 23, 2021
It’s an okay product, seems different than the little packets that come with the dye delivery.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Theresa - We're truly sorry that our Color Care Shampoo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Laurie P.
octubre 16, 2020
Great
PUBLICADO POR:
Laurie P.
octubre 16, 2020
I like this one due to it now making my hair oily like the caviar one. I just loved the smell of the caviar product better.
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PUBLICADO POR:
Laura L.
octubre 30, 2019
The real deal
PUBLICADO POR:
Laura L.
octubre 30, 2019
I have thin, limp hair. Everything weighs my hair down or makes it unmanageable. This shampoo is the truth! What was I thinking about not ordering the conditioner too?! Ordering it STAT!
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PUBLICADO POR:
Gina W.
diciembre 24, 2017
Don’t be alarmed by no suds
PUBLICADO POR:
Gina W.
diciembre 24, 2017
When I first used this I thought it was not washing my hair because it doesn’t suds up. Because it is sulfate free to save your hair color is why I was told this happens. I hate how color washes away so quickly. So I love that concept.
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PUBLICADO POR:
Sharon F.
noviembre 13, 2017
Shiny healthy hair
PUBLICADO POR:
Sharon F.
noviembre 13, 2017
The shampoo fragrance is very nice and not too heavy. It's hard for me to get the first shampooing worked into a lather. I end up using four pumps the first time and two pumps the second time and my hair is only shoulder-length.
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PUBLICADO POR:
Nani B.
diciembre 18, 2016
Shampoo
PUBLICADO POR:
Nani B.
diciembre 18, 2016
Good for everyday use. Doesn't dry out my hair and like the smell. Don't like the pump dispenser I'd rather have the pop top and you turn upside down and squeeze it.
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PUBLICADO POR:
Jessica F.
septiembre 29, 2016
Like It
PUBLICADO POR:
Jessica F.
septiembre 29, 2016
I love the smell of this shampoo. My hair is super long, though, so I need to pump it like 37 times to get enough shampoo. I wish the pump released more product so I didn't have to pump so many times. It does lather really well, but it's always hard for me to get the underside of my hair clean. I usually lather up my roots at the front of my hair and then go back for another squirt at the back and underneath to get a good clean. I don't wash my ends.
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PUBLICADO POR:
Tracy H.
mayo 3, 2016
Makes my Colour Last Longer
PUBLICADO POR:
Tracy H.
mayo 3, 2016
If you're going to use quality hair colour you need to ensure that you don't cause unnecessary fading by washing your hair with below par shampoo. This locks in colour and keeps it fresh and vibrant for longer. Great product, though a little pricey.
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PUBLICADO POR:
Sherri B.
marzo 31, 2016
GOOD PRODUCT
PUBLICADO POR:
Sherri B.
marzo 31, 2016
I LIKE THE SHAMPOO AND THE FACT THAT YOU ONLY NEED VERY LITTLE FOR THE LENGTH OF MY HAIR WHICH IS ABOUT TO THE MIDDLE OF MY HAIR. BUT I WILL USE IT ONLY A FEW TIMES A WEEK, AS I JUST RECENTLY FOUND A SHAMPOO PRODUCT THAT DOES WONDERS FOR MY THINNING HAIR.
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PUBLICADO POR:
Virginia F.
marzo 13, 2016
Nice
PUBLICADO POR:
Virginia F.
marzo 13, 2016
I am not a shampoo snob. That being said, I've tried a lot of shampoos. Most leave me feeling kinda, "What's the big deal?". I have to say this is one of my better shampoo experiences. Shampoo is low foam. Definitely does not strip color.
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PUBLICADO POR:
Billie Mae S.
enero 20, 2018
No pump!
PUBLICADO POR:
Billie Mae S.
enero 20, 2018
I haven’t even used it yet, but I assume will be the same as the sachets that come with the dye, in which case the product will be fine.
Not happy the shampoo doesn’t have a pump tho? The other shampoos and the conditioners I have bought all came with the pump, so much easier to use!
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Billie Mae - We're happy to confirm the full sized bottles of our Heart Lock It shampoo is the same formulation that is in the packettes that come with your colour kit! At eSalon, we are always striving to create the best products possible, and due to feedback from our clients, we decided to update the bottles for our shampoos and conditioners. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Joy L
enero 8, 2017
Dry Hair
PUBLICADO POR:
Joy L
enero 8, 2017
Shampoo dried out my hair even with conditioner.
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PUBLICADO POR:
Sam P.
Respuesta de nuestros expertos
Joy - We’re sorry that you were unsatisfied with our Color Safe Shampoo and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Meredith O.
diciembre 27, 2016
Took more shampoo than other brands
PUBLICADO POR:
Meredith O.
diciembre 27, 2016
I'm used to using just a nickle sized amount to wash my scalp. This took more than twice the amount before I felt like I was covering the whole surface of my head. I'll be going to a lower priced product that allows me to use less.
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PUBLICADO POR:
Kelsey M.
Respuesta de nuestros expertos
Meredith - We're truly sorry that our Heart Lock It Shampoo did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Jennifer S.
junio 20, 2016
Color treated shampoo
PUBLICADO POR:
Jennifer S.
junio 20, 2016
I haven't noticed a big improvement in my hair color staying while using this shampoo. It also takes much more shampoo to wash my hair than some others so I will pass on purchasing more
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Jennifer - Because you felt our Heart Lock It didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
susan r
marzo 14, 2016
Shampoo
PUBLICADO POR:
susan r
marzo 14, 2016
This leaves my hair ruff.
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Susan- We're sorry to hear that you were disappointed by your experience with our Heart Lock It Color Safe Shampoo and it made your hair feel rough. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information.
PUBLICADO POR:
Taheda M.
septiembre 15, 2024
Love this
PUBLICADO POR:
Taheda M.
septiembre 15, 2024
Second time purchasing
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Tonia - We're so happy to hear that you're enjoying the Classic Color Care Shampoo; however, I do apologize that the packaging has not met your expectations! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Irene L.
octubre 20, 2021
Packaging of all products should have the same look
PUBLICADO POR:
Irene L.
octubre 20, 2021
The shampoo bottle packaging did not feel as luxurious as the coloring product packaging. They actually seemed like opposites. They should complement one another when they sit next to one another in my shower's "shampoo niche", instead they look like strangers.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Irene - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Catherine C.
abril 1, 2021
Hair not holding the color???
PUBLICADO POR:
Catherine C.
abril 1, 2021
Jennifer,
For some reason, my hair is not holding the color and keeps getting lighter and lighter. Got any thoughts?
See my newly added photo from 5 years ago? My hair is dark. Not anymore??? Possibly you should take out some of the red color and add more brown and mahogany?
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Catherine- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! Your colorist has received your comment and will be working on your custom color.
PUBLICADO POR:
Misty F.
marzo 3, 2021
Good
PUBLICADO POR:
Misty F.
marzo 3, 2021
This is a good shampoo but what I had really wanted was the color shampoo that helps brighten you ends. It has reds, brown or other tint in it.
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