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916 Comentarios de clientes |
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Great Product!Just like the conditioner it worked great but I couldn't get the pump to work! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productIt is a great product, my hair feels really clean, strong and smooth. My only concern is the pump on top of the bottle needs to be improved. I have to press it at least 4-5 times for every use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Works great and awesome fragranceLove it but it needs a different top. It's hard to pump out 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Gets the job doneI'm not sure how this product compares to other shampoos, it didn't do anything special that I could tell. It has a lovely smell, but the pump is hard to use; need a lot of pressure and it dispenses very little amount, so you need a sturdy surface that you can put weight on. Bottle was smaller than i expected, so be aware of the volume. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best CategoryI use it and Love it but its difficult to pump. I found a cap from another bottle and just squeeze it out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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maybe againthe volume it gives is kind of subtle but it's a good one i like it, the only complain i have is about the bottle dispenser because it takes too long to take the product out due to its thickness 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ShampooI liked it but I use something else so I don't really need this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LoveProbably one of the first volumizing shampoo that actually volumizing! Great product. Only complaint was I thought it was going to be bigger! And it's not as lathering as I expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice shampooI liked this shampoo and the idea of the dispenser, which was on occasion stuck slightly. Overall though a good product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GoodLiked but not so trill my hair is very dry need more treatment. The smell us ok 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Puffier!Makes my hair a little fuller, which I like, doesn't make it as soft as the color soft 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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NiceLove how my hair felt. Clean but not stripped 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Smells yummy & love the body!The ONLY thing I want is a little bigger bottle. It doesn't last! My hair is thick and long. :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good volumizing shampooI originally thought I didn't like this product, as it can be a little harsh, but if I use it along with the conditioner that came with my color, it's perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just a littleJust one or two squirts and my hair is full of suds. Does not strip color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productThis is a good product. I liked it, but it was just hard to get out of the bottle. Overall it did add some volume. I just don't blow dry my hair enough. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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awesomeEspecially for my limp thin hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A bit pricey but love the shampoo.I do like this shampoo but it seems a lot of money for a shampoo. However, it works really well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Volume ShampooCreates volume, not a lot but enough. Unfortunately, I would like more shine. Maybe an improvement on the shine would make it a great shampoo. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngelica - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Hair lusterous and manageable with this productGreat to have products that work together.. pump mechanism needs improving. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Shampoo for color treated hair.Shampoo does lock in color and color looks fresh after washing. Wish it would suds a little more. Never sure hair is completely clean for the lack of suds. Volume is there as I want. Hair is frizzy and need to use argon oil even though I use the conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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NE FAIT PAS SON JOB ....Profondément désolée, j'avais beaucoup d'espoir, mais ce shampoing ne fait pas son job : DONNER DU VOLUME AUX CHEVEUX FINS ET EXTRA FINS !! Je ne l'utilise plus, (une seule fois d'usage) et l'ai donné à une amie .... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaureen L. - Merci d'avoir partagé votre avis avec nous. Nous sommes désolés que notre Volume Shampoing ne vous a pas convaincu. Nous sommes revenus vers vous par email afin de vous aider, conformément à notre garante de satisfaction. Si vous avez des questions, n'hésitez pas. |
Greasy hair the next dayI have had a natural color for the last 10 years. I was super excited to try this product, and they offer shampoo for £5. Why not? But after I used it, I got greasy hair the next day. This product is definitely not for my type of hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIrina - Thank you for your feedback. We are sorry to hear that our Volume Color Care Shampoo didn't work for you and your hair! Our Satisfaction Guarantee is something we take seriously, and we'd love to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. |
Not So MuchThis is too heavy for my curls. It takes them right out of my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBettyAnn- We’re truly sorry that our Volume Color Care Shampoo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn’t add volumeThis product doesn’t seem to add any volume to my hair. It doesn’t get as sudsy as the regular classic color safe shampoo that comes with the color kit. I wouldn’t buy it again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We're truly sorry that our Volume Color Care Shampoo did not provide the volume that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Meh.Having fine hair, I'm always interested in products that could provide a bit more volume. I also have some curl to my hair. While this shampoo provided a bit of extra volume, it completely voided the natural curl. I used it twice and then gave it to my niece. I went back to using the curl enhancing shampoo for color treated hair I was using and now just use the Lift Mist when I need a bit of extra volume. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for sharing your experience with us. We are sorry that our Volume Shampoo didn't work for your curls; but we hope to find another solution with you! Please, check your inbox; you will find an email with other suggestions, and let us know if there is anything else we can do to help! |
DryingThe first time, I really liked it and it did add volume. The second time, I air-dried my hair and it seemed really dry. Normally, I can wait up to 4 days to wash my hair. This just made my hair dry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBellyn W. - We're truly sorry that our Volume Shampoo did not provide the effect you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please Keep an eye on your inbox for more details. |
Does not weigh hair down.This product does not weigh your hair down. But for my personal use, it does not provide enough conditioning. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We’re truly sorry that our Big Love did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Volume?It washes hair great, smells great, & leaves hair soft, but I don't notice any true difference in volume vs the regular classic shampoo. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWhitney - We're truly sorry that our Volume Color Care Shampoo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It did not do what I was hopingFor my 50 year old hair... it did provide volume but at the expense of making my hair look dull and dry. I was happy with the moisturizer but I decided to give this other one a chance. May be it was just my type of hair as I like their products very much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
A nice shampoo.Seems like a good shampoo but nothing special. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurie - We're truly sorry that our Volume Color Care Shampoo did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very heavyI was very disappointed!!..After reading reviews and decided to buy it..i have got very thin hair and i was looking for something that gives me volume but doesn't leave my hair all heavy and this shampoo did exactly that doesnt smell nice and my hair felt harsh on touch after a wash and very heavy after drying had to rewash it after with my other shampoo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPetra F. - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
DisappointedI tried your suggestion to wash my scalp with big love shampoo and the rest of my hair strength shampoo . I really don’t see any difference in volume I think once I use the rich conditioner it tames my curl too much . You need a shampoo just for wavy curly hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ShampooReally like the shampoo. However, I didn't order it and was surprised when it arrived. And I believe I was charged for the shampoo? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnn - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
just okayMy hair feels really clean but I can't honestly tell any difference in the volume. It's a good shampoo but cheaper brands do more for actual volume. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerri - We're truly sorry that our Volume Color Care Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
What's upDidn't like the shampoo not right for my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudy - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Color Care Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Volume shampooI have been impressed with the quality of products thus far. That said, this shampoo was disappointing. It did not make a rich lather and my hair was as limp as before. Honestly did not see any difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertoscynthia - We're truly sorry that our Volume Color Care Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very lightweightThis product left my hair feeling very soft but can’t tell that it helped with volume. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrooke - We're truly sorry that our Volume Color Care Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ShampooI didn’t see much difference in my hair using this shampoo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNina - We're truly sorry that our Volume Color Care Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Volume shampooI was hoping for a volumizing product that worked as well as the the classic shampoo but this product seemed to pull my color out faster. It did however add texture. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTyna - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Color Care Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too heavyMy hair didn’t feel clean and I didn’t care for the smell. Won’t use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Volume ShampooThis is not the best shampoo that I have had, but it's ok. Just seemed a little watered down or something. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRhonda - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Color Care Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Smells good, seems very gentle~Maybe it is just me, but it made my hair full of static. However, it smells good and it may just be my type of hair, I have red thick curly hair. On the great side, when I told eSalon my issues, they immediately refunded my money! So the customer service is fantastic! I used it with the Volumizing Conditioner so maybe it was it and not the shampoo. I have not used it but once so I am not sure which or if it was both. :( 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Does the jobIf you want volume, this does it, but left my hair dry and unmanageable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLuci - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
No volume and weird feel on hairJust bought this for the first time-found the feel/texture of the shampoo a bit weird, Not much in suds (know that is not necessary to clean but like the feel of the standard shampoo much better) and it didn’t give any additional volume vs. my normal shampoo. Disappointed, wish I had gotten the standard shampoo that comes with the hair dye package. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We're truly sorry that our Volumizing Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not the best packagingPlease bring back the pump bottles. And the original scent. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We're truly sorry that our volumizing shampoo did not provide the scent and packaging you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very dryingLoved the smel.but the the shampoo was way to dry made my head itch 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSherise - We're truly sorry that our Volume Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Clean Feel does not last very longI got the travel size of this and it was great...left my hair clean, lifted, and bouncy. But this full size version did not do that for my hair at all. In fact, I noticed it made my hair more oily and as a result, flat. Very dissapointed! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDG625 - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Absolutely horrible shampooI tried it twice. It left my hair so dry that is was hard to brush it after shampooing. I absolutely hated this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela C. - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Packaging is hardDo not like packaging due to arthritis hands. Hard to squeeze. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJo Ann - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Too Heavy for my hairMy hair is fine and thinning and this was too heavy, Weighted my hair down. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandie - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Kinda DryLeft my hair feeling kinda dry and wouldn’t style very well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJina - We're truly sorry that our Volume Shampoo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Wreaked all kinds of havoc on my baby fine hairFor me, the results of this shampoo were awful. My baby fine hair went flat and frizzy. It, along with the volumizing conditioner, took out every bit of my natural curl. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRascalCate - We're truly sorry that our Volume Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No moistureGood shampoo but I needed moisture. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not much of a volumeI was disappointed with this shampoo,did not give my hair much volume and made my hair look dull, no shine at all,I should have order the shine serum instead. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeata - We're sorry to hear that you were disappointed by your experience with our volumizing shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information |
lathernot enough lather 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRenee - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection! |
Horrible shampooShampoo really dries my hair out, cannot get a comb thru it after even using the conditioner 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStorm - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Too heavyI have very fine thin hair and this product leaves my hair feeling very heavy with an almost oily feeling. I am not a fan of the volumizing products because they have left me hair very flat. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We're sorry to hear that you were disappointed by your experience with our volumizing shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information |
Doesn’t latherI get the low sulfate thing for color protection, but I have shorter hair and I’m doing 5-6 pumps to get almost no lather. My scalp doesn’t feel clean after I shampoo. Does smell nice, but scent doesn’t last either. Meh. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeah - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection! |
Does not latherThis shampoo does not lather as well as other shampoos I've used and I really have to use more conditioner to get tangkes out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLourene - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection! |
Wish I didnt buyDid not like 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We're truly sorry that our Volume Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Static!I love the smell and initial feel of my hair after using this, but after about 30 min after it’s dry- STATIC. I have tried every combination of conditioner or serum or mousse with this and nothing solves the problem. Heartbreaking. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not a good fit for meThis was just ok for me. I think I need something that focuses on hydration for colored hair, because this leaves my hair feeling rough and dry and even with a conditioner, my hair had static electricity when I would try to style it. Not a good match for my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
It's OKmy hair doesn't feel as soft as it has with other brands 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarri - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
shampoo and conditionerI did not like the shampoo and conditioner at all. it made my hair really dry after washing it and then the next day my hair would be oily. I will never buy it again! I think I’m gonna stop ordering your hair dye kit also, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - We're truly sorry that our Big Love Shampoo did not provide the look and feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Hair is stickyI wanted to love this as much as the color care set. I have thin hair and needed a boost. If you don't want to run your fingers through your hair and for it to feel soft then maybe you will like it? I tried being heavy on matching conditioner and the only way I got through the bottle was to use the leave in conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRenea - We're truly sorry that our Big Love Shampoo did not provide the boost you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
PriceyWon't buy ag asian it was too drying for my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatti - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
ShampooNot much foam...did not see a difference 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSylvia - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. Keep an eye on your inbox for more details. |
Too DryingWhile I did want volume, I did not want my hair to feel like straw. It was very hard on my hair. The conditioner helped some but not enough. My hair felt very damaged after using this shampoo. I do not recommend this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Pump was brokePump was broke when received. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Dry and itchyAfter using this my scalp is dry and itchy with tons of flakes, I have never had dandruff in my life. It's miserable. It also washed the professional color right out of my hair. My hair is frizzy and feels more damaged. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We're truly sorry that our Big Love left your scalp dry and itchy. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I had an allergic reaction.Not for me. My skin is to sensitive. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelli - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We want to make this right, and will be reaching out to you shortly. We hope to continue helping you find hair perfection! |
ShampooIt take a lot of product for this to clean your hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Wasn’t sure at first....Didn’t write a review as wasn’t sure at first. Ive used it 2 or 3 times now and not impressed. I’ll stick to the heart lock it shampoo. I seem to have to use lots of this to get a lather 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBillie Mae - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection! |
Gave me the fly awaysI did not like the volumizing products. My hair did not feel clean after shampooing and the conditioner left my hair full of static and very fly away. Would not recommend. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not for fine hairHair felt healthy, but weighed down. Didn't style well. Did not provide volume. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBecky - We're truly sorry that our Big Love Color Care Volumizing Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Awesome first purchaseThis was great the first time I purchased but came with a " new and improved" logo this time and it leaves my hair like straw but I have 3 bottles:( now. Am very bummed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - We're truly sorry that you're disappointed with the new formulation of our Big Love Color Care Volumizing Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ShampooIt doesn't provide much of volume & leaves my hair bit dry even after using conditioner :/ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMirna - We're truly sorry that our Big Love Color Care Volumizing Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn't latherI am not so sure about this shampoo. It doesn't really lather and not at all unless I use a ton of it. I am using it and my hair though clean, is not any more voluminous 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJen - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
not so greatThis shampoo claims to increase volume and make your hair look fuller while protecting the color. It may protect the color, not as much color in the tub after only using the shampoo, although there was some but the volumizing was not there for me. Neither the shampoo bottle OR the conditioner bottle that I received say ANYTHING AT ALL ABOUT COLOR CARE, although, that is how it is sold. Will not be ordering this again, completely dissatisfied with this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammi - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
On the fence...I’m such a big fan of the volumizing conditioner but the shampoo is letting me down. Maybe it’s just me but I just can’t get it to lather up in my hair. I feel like I’m not getting it spread through my hair and am having to use way too much product to get the job done. It does seem to clean my hair okay but it’s such an effort to do it. At this rate, I will go through a whole bottle of shampoo before I get even a third of the way through my bottle of conditioner. 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We're sorry to hear our Big Love Color Care Volumizing Shampoo has been a let down for you! The reason you are seeing a lack of lather with the shampoo, is that our shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds; however, it can be drying and strip your hair of color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not for my natural curlsThis is not for me and my naturally curly hair. Some products make my hair feel like straw, however, it did provide volume, but only because my hair was frizzy and the curl was not very pretty at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMargaret - We're truly sorry that our Big Love Color Care Volumizing Shampoo did not work with your naturally curly hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not BadWhile it did help to keep the color vibrant, the issues I had were with the pump. Took forever to pump out enough shampoo to wash my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - Thank you for your feedback. We apologize for the disappointing experience you had with the pump on our Big Love Color Care Volumizing Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
okayGets nice and foamy but try as I may I cannot get the pump to pump. I have to take the whole thing off. It's rather irritating and I'm afraid I'm going to knock it over and it's going to spill all over the shower. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen - Thank you for your feedback. We apologize for the disappointing experience you had with the pump on our Big Love Color Care Volumizing Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee.Keep an eye on your inbox for more details. |
Not what I expectedIt sure takes a lot of this product to spread evenly throughout my hair. I do not like the texture of my hair after using it. I used in conjunction with the "Big Softie" conditioner and I am disappointed. I absolutely hate the texture of my hair and it is incredibly static-y and feels almost sticky. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShawna - We're truly sorry that you did not like the texture of your hair after using our Big Love Color Care Volumizing Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
This product was not that uniqueThis shampoo didn't add volume to my hair. It was just like using ordinary shampoo. It was ok. It takes quite a few pumps to get a usable portion out of the container. With arthritis and wet hands this is challenging in the shower. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane- Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love Color Care Volumizing Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Need to us too muchDoes not lather enough 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra - We're sorry to hear you had trouble achieving a proper lather with our Big Love Volumizing Shampoo. Our products are sulfate-free, meaning healthier hair and longer lasting color as lather-causing sulfates can strip your hair of moisture and color. To achieve a stronger lather, simply add water to the product once you've applied it to your hair and massage through your scalp. We hope this has been a big help for your Big Love. |
can't tolerate the smellAlthough I like the fact that it is free of sulfates, etc. and it does seem to help with volume the smell is not something that I am able to tolerate. It is very hard to find products that don't have fragrances added to them making it very hard for people with allergies. So far the only product that has not caused me to have respiratory problems is your hair color, the color enhancing treatment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda- Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Awful artificial perfume smell and causes itchingIf you have sensitive skin or dislike excessive perfume smell, avoid. Wish I had. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We're truly sorry that our Big Love & Big Softie did not provide the experience you expected. Since you were unhappy with your results, we've issued a $24 credit to your eSalon account. Again, we apologize that you were dissatisfied with your experience. |
its okit is very hard on my hair. I find that it stripped away all of the natural oils and left my hair stiff, straw-like and lifeless. Would not order again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia- Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love Volumizing Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not a fan.This shampoo made my hair dry, frizzy, and very staticy (if that is a word...). Won't buy again. I gave it 2 stars because it smells very nice. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMagna - We're sorry to hear our Big Love Volumizing Shampoo was not for you. We've added a credit so you can try something new - like our Gaining Strength Conditioner which is great for straight hair and helps strengthen to get rid of frizz. Look for an email from us for more information. |
Not impressedDidn’t lather very well, even after 2nd washing. Didn’t really see any volume in my hair after drying. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeb - We're sorry to hear you weren't impressed with our Big Love Volumizing Shampoo. Per our Satisfaction Guarantee, we've added a credit to your account in the amount of your purchase. Look for our follow-up email for more information. |
Not good for meSince I started using this shampoo my hair has become very dry and hair loss. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClaudia - We're sorry to hear you weren't happy with our Big Love Volumizing Shampoo. We do not recommend volumizing products for dry hair, and instead recommend our Getting Rich Moisture Shampoo. We've added a credit to your account so you can try something new. Look for our follow-up email for more information. |
Color CARE voluminizing shampooI have exceeding too much natural volume to my hair. This didn't add any and didn't have moisture needed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria-Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love Color Care Volumizing Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. If you are looking for a product with a strong moisturizing component, we recommend our Keepin' It Rich Moisture Mask. We hope to continue helping you find hair perfection! |
No suds!I have used it twice now and there are no suds to speak of. I use their color enhancer after I wash and get lots of suds with half the amount of product. It is also too expensive for the amount of product that you get. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - We're sorry to hear that you were unhappy with the amount of foam the product was producing. The lather in shampoos is often caused by sulfates such as sodium lauryl sulfate. While these chemicals cause a pleasing lather they can also strip your hair of moisture and color, which is why all of our products are sulfate-free. If you need a stronger lather, simply add some water the hair where shampoo is applied and massage vigorously. We hope this helps you fall back in love with Big Love Volumzing Shampoo! |
shampooNot so sure about this product my hair seems a bit dry and lifeless since I began using the shampoo. May try using the conditioner to see if this helps. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarb- We're sorry to hear that you were disappointed by your experience with our Big Love Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
dont love itI didnt get any volume from this shampoo. Smell is nice, but really didn't work for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCandi - Thank you for your review. We are sorry Big Love didn't give you the volume you need. Per our Satisfaction Guarantee, we are sending you a follow up email with more information. |
Not for natural wavy hairI have natural wavy hair and this just made my hair frizzy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGlendolyn- We're sorry to hear that you were disappointed by your experience with our Big Love Color Care Volumizing Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We have reached out to you with more information. |
HorribleI really was hoping I would love this product but it failed the test. It made my hair feel dry and took out my color when it says colorsafe . It is very thin so you have to use a lot and I have very short hair. I do not recommend this shampoo. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela- We're sorry to hear that you were disappointed by your experience with our Big Love Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Nice product!The product adds some volume, but the pump does not work. I won't purchase again. Sorry! maybe someone else will have better luck. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |