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450 Comentarios de clientes |
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My hairIt feels thicker, hence fuller too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great shampooI have thick hair, coarse. This shampoo is it heavy and gives my hair some hydration, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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great repair shampooI wanted something that would repair the feel to my hair. this product definitely did just that. my hair has never been nicer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Shampoo repairThis product was ok. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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YummyIt works like it saids 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Smells good and works well...I did not have to shampoo twice most of the time. I wash and condition every-other-day so sometimes I can really tell the second application feels cleaner, but the second not needed with this product. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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wonderfully rich shampooLove this. I only needed a little to wash my hair. It left my hair very smooth even before the conditioner. Love it. Though the change in color had me confused in the shower without my glasses... I could not remember the blue bottle was the shampoo. I wish you would print a big S on the shampoo bottle and a big C on the conditioner bottle for those of us who shower without our glasses and can't read the bottles when washing our hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itLeave your hair soft and manageable 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I do better with classicClassic shampoo/conditioner is much better for my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDoris - We’re truly sorry that our Repair Color Care Shampoo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Definitely differentI've only used it once so far but it's definitely different. Shampoo has a strange smell...like...80s perfume. It works though...my hair seems fine. Nothing crazy as far as life changing results that you can feel and see. Just a decent shampoo. Maybe after a few more uses it'll blow my mind :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCourtney - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection! |
LikeIt's ok, smells good 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJody - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. |
Love it...My hair is feeling so great. The only down fall is I need more... the bottle never last me the whole 6 weeks. But i am madly in love with it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It worksMy hair was a bit damaged and I appreciate how soft it feels now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just a littleA little bit goes a long way! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!My hair is squeaky clean after just one shampoo! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great shampooAs we know any change to your natural color will eventually wash out. This shampoo allows your color to last longer, smells great, and leaves your hair feeling healthy and soft but I would suggest combining it with the conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good to repair hairDefinitely helps to repaired damaged hair. It doesn't ravage your color but I did feel that my color faded faster then when using the color saving shampoo. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good shampooSeems to be working well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It's okayIt's okay. Can find more reasonable price on similar product in stores and save on shipping/handling fees. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGlynell- Thank you for your feedback. We apologize that you weren't completely satisfied with the experience you had with our Gaining Strength Color Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Is this the same?This doesn't feel the same as the repair conditioner that was in the pump bottle. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We’re truly sorry that our Repair Color Care Shampoo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
As of today, I still have not received my latest orderI love the products and usually the service of eSalon. However, I still have not gotten my most recent order and I was hoping to get it before the holidays. Very sad. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too dryNot enough moisture 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ProductsI haven’t tried anything yet, still to soon to color after the last color kit you sent. Also I will be going back to 3110 Christine Street, Pensacola Florida 32526 after May 16th, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Really Works!I bought the repair color care shampoo and conditioner when I noticed that my hair was starting to look really dry and straw-like. I noticed a difference after only one application and love the way it makes my hair feel. The only reason I didn't give it five stars was that I'm not a big fan of how it smells. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Save my colorI have been a customer for years and tried going gray and hated it. But eSalon always has my back 😉 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Worked WellGood shampoo, worked well when my hair was not at its best. Ideal to try when your hair is in need of a little extra TLC 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Get it get it get itI highly recommend getting this product. Its pricey but will help with the color. The first round was great lasted FOREVER (Months). No fading. But every order after that, wasnt so good. Color not staying in or changing al together. I wanted the darkest brown but by the end of the week, my hair turned red. 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Not too badI prefer the classic shampoo over this product. I felt like this one just didn't clean my hair as good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Silky smoothI do love the shapooo the only criticism I have is I wish I was in a bigger bottle. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Repair ShampooIt's ok. Honestly, I didn't notice anything special about this shampoo. I was hoping to have more moisturized hair. It remains as dry as ever, with or without this shampoo. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice shampooShampoo is nice to use after coloring. A little pricey compared to similar shampoos for color treated hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great stuffHelped my frazzled hair to recover. Only down side is that it contained silicone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great shampooDon’t like the smell but the product is wonderful 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the Shampoo & Conditioner, BUT...I love the REPAIR shampoo and conditioner, but not the condition is how they arrived. When I opened the bag they where packaged in, there was shampoo spilled all inside the bag. The shampoo had leaked out... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productI prefer the volume product 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Nice shampooNice shampoo for what it is designed for. It is too strongly perfumed for my personal taste, however. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice shampoo. Does the trick.I just wish eSalon made a bigger bottle, as I have long hair and it doesn't last as long as I'd like. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice shampooGreat shampoo but just too pricey if like me you have a family that includes teenage girls who pinch your shampoo! I would need to order two bottles a month which isn’t going to happen. If you have boys or a lock on the bathroom cabinet - treat yourself! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Repair ShampooI have used the old form of this shampoo for awhile. This is the same quality product just in new packaging. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lovely shampooUsed it while on holiday, and it left my hair soft, and bouncy for first 24 hours, then seemed to fall flat, and needed washed again after only two days. Could be due to being away from home, doing different activities? Will probably buy it again in the future. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing ....Shampoo works well it softens but make my hair stronger. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Sadly only 4 starsIt’s me, but I miss the foam on the first application of the shampoo. I feel like I have to use a lot or it isn’t going to clean my hair. The second application is better, but still not much foam. Makes hair soft, clean and shinny though :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Smells yummyToo small of a bottle for what you pay. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very good!A wee bit expensive for the amount but it does make my hair very soft! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Product!!!!!!!!!My hair was shiny and manageble with this product. I miss it, please bring back to original formulas. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Soft and lovelyLeft hair soft and lovely Lost a star as as had to use a lot for it to work 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great shampooI love the fragrance and it seems to be doing its job. I only wish it lathered a little better in my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A split reviewThis product made my hair feel absolutely fantastic but unfortunately it is no good for a sensitive scalp, after 4 days of use my head was itching like mad. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Bigger sizeI would like you to make a bigger size. but the product works very well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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NiceGood for once a week shampoo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color care repair shampooBest .. No improvement needed. Color lasts 70 days before any grey appears. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Goodmakes my hair clean feel clean, although more product is needed for the "foam" to build up. Other than that love this shampoo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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NiceLeaves my hair soft but very flyaway and straight 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Care repairDidn't use..but thankx anyways 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Gaining Strength ShampooThe product lives up to it's name. Does what it claims to do. I find my hair isn't breaking or falling out like it used to. Is a little too pricey for the size. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Repair ShampooI have rated this shampoo as a 4, however it's through no fault of the shampoo. I had a stroke several years ago which changed the texture of my hair. It is now very frizzy and dry. Also, I recently burned it with a curling iron, making it much worse. Gaining Strength gave its all and has helped to a degree, but I cannot fault the shampoo at all. Due to your 7th Birthday Sale, I will be purchasing other products which look extremely promising to help my long-time-ago beautiful locks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great shampooIt doesn't seem to take much product to get a good lather. Hair is not breaking as much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ShampooGreat stuff my hair although thick it was falling out alot until i started using it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good productHair feels a little more manageable and really clean. Satisfied but I feel there could be a better shampoo that could not strip hair of softness 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not quite sure.It's not earth shattering for me but I've only used it once so I don't think I can leave a fair review, it's just okay for right now, not bad but not super fascinating, only time will tell! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LoveAfter first wash really notice the change in my hair texture 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Personal PreferenceThe shampoo itself has a great consistency and lathers well. The pump is not the best as it doesn't put out as much as I would like. But it still works fine. The fragrance is good for some, but not my preference of scents. It does do what it advertises though. I will probably continue to use because it does work well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ShampooThis is a great shampoo when compared what you can buy on the commercial market; however I am not convinced that it "repaired" my hair. I still experienced frizz which I had hope to eliminate. All in all it was a decent shampoo. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It's okayI haven't really felt a difference with this shampoo in my hair but I think it's just because I switch between so many of them but I just don't really reach for this one much and the pump pumps out such a small amount 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Leaves hair clean and softSince using the esalon shampoos, the quality of my hair has changed for the better, it is softer with less frizzy. The only drawback is that I have to use a lot...I have very thick hair. There is little foam, so it's hard to judge how clean your hair is until you rinse. I found one way to make sure you are spreading it evenly is to section your hair... down middle, on the sides and in the back and spread a nickel to quarter size dollop evenly down your parts. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ScentI have curly hair and this product is nice but i would not recommend for curly hair it makes it fluffy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Works WellA natural shampoo (no sulfates) that feels and smells great, but a bit pricey. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not what expectedThe packaging and bottle of all lovely and the consistency of thr shampoo looked good but it just didn't do it for my hair I read about this shampoo and really had a lot of expectation, sadly I didn't get it. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Great Shampoo for Color Treated HairI don't like scents in products and this shampoo has a little hint of a scent but it lathers really well and I love to use every day. Mild on my color shine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Works wellMy hair seems to be breaking off less and my spit ends are at a minimum. This is a great shampoo when used with its conditioner partner. My only complaint is I'm not a fan of the smell. It is not bad, but a little too perfume like for me. Its not bad enough to stop me from using this shampoo though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Feels Great!I wanted a color safe shampoo that would help me with my long hair. I want to keep it healthy and strong, as I am older, this isn't all that easy to do. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great product..My hair definitely feels and looks healthier! I wish it would lather more though so my hair could feel just a bit cleaner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HAIR PRODUCTI ALSO AM STILL WAITING ON THIS PRODUCT 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ShampooI really love the shampoo! It made my hair look and feel great but it took a lot for my long hair and ran out too soon. I only wash my hair about every three days so I was disappointed that the shampoo did not last very long. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I like it but my preferred is the firts one I getI like all the products from esalon but my prefers is the firts one I ordered 0 de 3 personas encontraron este comentario útil. ¿Y tú? |
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ShampooJust a little goes a long way. Rinses out completely. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Probably my favourite shampooThis shampoo lathers up and works great to help make my hair soft and feel stronger. Only thing I don't like is the bottle size! I wish it was bigger with a pump that dispensed a bit more on each pump. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color safe repair shampooWorks great and smells wonderful. Just wish they came in bigger sizes 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing smellThe very first that comes to my mind when I think of this shampoo is smell it just smells amazing and its been 2 weeks that I am using this shampoo my hair looks volume and have to wait for the hair fall control.I feel like its been in control some what but I think I still need to wait :) 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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ExpeditionJe n'ai pas reçu la commande avril 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVittoria F - Merci de nous avoir contactés, nous apprécions votre patience avec nos délais de livraison. Nous allons vous envoyer un email pour plus d'information concernant votre livraison. Si vous avez des questions, nous serions heureux de vous aider. |
Not for meI had hoped it would fade my hair quicker so i could put the new colour on. Not for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna G.- We appreciate your feedback here at eSalon! We're truly sorry that our Repair Color Care Shampoo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
DryingI used once and I felt like it dried my hair I have natural curly hair so I Will not get again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - We're truly sorry that our Repair Color Care Shampoo did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did nothing not as advertiseNot as advertised 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElsie - We’re truly sorry that our Repair Color Care Shampoo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Chemical odour and residueSmells as if you’ve just freshly coloured your hair (chemical odour) and left hair feeling as if you hadn’t actually fully rinse the shampoo (although I even got back into the shower afterward for another rinse, just to make sure). It did seem to be very moisturizing though (the only reason why it got two stars instead of one), but I threw it out after using it for a couple days, as I really didn’t like the way it left my hair feeling and smelling. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We're truly sorry that our Repair Color Care Shampoo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
The old packaging formula was niceThis new formula packaging is not doing good to the hair. Hair feels heavy weighted after wash 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFreyal- Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We hope to continue helping you find hair perfection! |
I'm not a huge fanFor the same reason as I didn't find value in the repair conditioner.. I don't feel my hair benefited in much repair. Still frizzy and breakage. I find the straight hair shampoo leaves my hair in better condition. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNaomi - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Color Care Shampoo. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
it was okI didn't find it gave me the results that my hair color order shampoo and conditioner did....I maybe am ordering the wrong product that they send you to use after you color your hair? It didn't smell the same either...im not sure ill order again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - We're truly sorry that our Repair Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
HeavyA little heavy, tough to run my fingers through my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Gag worthy scentI haven't read all the reviews, but based on the few I glanced over, I am wondering if I got a skunked bottle of shampoo. Mine smells like faintly floral Crisco. It's got this rancid oil smell that seriously makes me gag. I'm trying to use it anyway since it wasn't cheap (the conditioner doesn't have the same offensive odor, thank goodness), but I will never buy it again. Like I said, I can't say either way if it's good shampoo. I mean, I guess my hair looks fine after I use it, but no different than any of my other shampoos that don't make me want to vomit in the shower. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Do not like the smellWorks well but has an awful smell that the other products do not have. I have to wash with another shampoo after to get out the smell. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dispensing aperature too big encourages wasteOpening of bottle needlessly larger...than the prior version, before the re-branding. So, are you trying to get people to use too much product fori increased orders? Because too much comes out if u r not careful! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSamantha - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Stripped my hairSo drying, just awful 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCrystal - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not what I was hoping for in a shampooLeft my hair feeling over moisturized and a bit oily. Not my favorite product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Does not help with thinning hair.Didn't feel it was doing the job. Left my hair soft and hard to manage in the style I usually like. Left my hair very, very 'floppy' (unmanageable)! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria -We're truly sorry that our Repair shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ShampooNot the quality I expected 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - We're truly sorry that our Repair Shampoo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
its okI really like the color but it seems to wash away after 2 weeks. Its not what I expected. I wish it was since it looks nice for like 2 weeks then its dull and I just don't like it. I give up. Ill just go back to the salon at least it will last a few more weeks. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
So surprisedI purchased the repair shampoo after my wonderful experience at my original introduction session. I loved the way it felt in my hair. I have naturally curly 3B-ish type hair. About 3 weeks into using it, I developed lots of build up and am having to use weekly ACV rinses to get my hair and scalp back on track. I ended up using it as hand soap. Very expensive hand soap. I was so bummed! 7 de 8 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiva - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
dry hairThis doesn't work at all in my hair,it dries it out 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Leaked all over the placeWhen I opened the box the product had leaked all over the place. The box itself was not dented and neither was the bottle of product. It was a mess to clean it all off the other items I purchased. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPhyllis - We're truly sorry that our Repair Shampoo arrived damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dry, dry, dryThis shampoo makes my hair dry as hay. Even the shampoo packet that comes with the dye kit leaves my hair horribly dry. I thought the repair condioner would counteract the effects of the shampoo, but no. It was just as bad. These products were a complete fail for me. Drug store shampoo/conditioner worked better than this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenifer - We're truly sorry that our Repair Shampoo did not provide the moisture you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |