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The shampoo itself is ok but leaves my hair feeling a little dry but feel that the conditioner helps with that. The bottles are way too small and I would prefer a squeeze bottle to the pump. I have fairly long hair and find that I have to use a lot to cover my whole head, have to pump like 15 times to get enough out! So doesn't last very long!
Linda - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out with your feedback on our Gaining Strength Color Care Moisture Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Jacky - We're truly sorry that our Gaining Strength Color Care Repair Shampoo dried out your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Debra - We're sorry to hear that the Gaining Strength Repair Shampoo left your hair feeling a little dry. If you're looking for a shampoo that'll maintain the health of your hair and keep your looks healthy and hydrated we recommend our Getting Rich Moisture Shampoo. We've added a credit to your account so you can try this product instead. Look for our email for more information.
Deborah - We’re sorry that you were unsatisfied with our Gaining Strength and that it left your hair feeling rough. Since you were unhappy with your results, we've issued a $15 credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Sarah S.
November 10, 2017
Horrible
POSTED BY:
Sarah S.
November 10, 2017
Made my hair lock together and hard to clean! Was horrible. I didn't like one bit
Sarah- Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Susan H.
October 26, 2017
Itching
POSTED BY:
Susan H.
October 26, 2017
I can not explain why or how but this stuff makes my head soooo itchy. Not a fan.
Susan- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
POSTED BY:
Rachel C.
October 14, 2017
Definitely not my favorite
POSTED BY:
Rachel C.
October 14, 2017
I had high hopes for this product but it just made my hair feel like straw, not soft at all, very disappointed with it.
Rachel- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Sonia S.
October 13, 2017
Turns your hair into straw
POSTED BY:
Sonia S.
October 13, 2017
Worst shampoo ive ever used. coated your hair in something which make your hair feel like dry straw, while in the shower, not even when dry, i had to use half a bottle of conditioner to bring back my hair. feel like it strips it off all its moisture. really not happy with this
Sonia- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Lisa A.
October 13, 2017
I finally used my old shampoo
POSTED BY:
Lisa A.
October 13, 2017
This may be an ok daily use shampoo, but I don't shampoo daily in order to preserve my color. I never could get the color out with this shampoo, even after multiple applications.
Lisa- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Jennifer G.
September 30, 2017
Would give it a zero if I could
POSTED BY:
Jennifer G.
September 30, 2017
Probably the harshest shampoo I've ever tried. Smells like bar soap...the conditioner is the same.....it can't overcome the overwhelming harshness of the shampoo and wouldn't work through the giant wadded knot that the shampoo produced...also smells like bar soap. Just horrible!!!
Jennifer - Thank you for your feedback. We're sorry that you were unhappy with the scent. We're constantly looking to improve our service and products based on what clients, like you, share with us.
POSTED BY:
Julie M.
September 26, 2017
Not as good as I thought it would be
POSTED BY:
Julie M.
September 26, 2017
I thought it would be more moisturizing and keep the color from fading as quickly than other shampoos but it didn't and it didn't sud up well
Julie- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Melissa M.
September 12, 2017
Not sure
POSTED BY:
Melissa M.
September 12, 2017
This shampoo smells great but feels heavy and paste like on my hair.
Melisa- Thank you for your feedback. We apologize for the disappointing experience you had with our Gaining Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Katelyn N.
August 31, 2017
Not for my hair 😩
POSTED BY:
Katelyn N.
August 31, 2017
I was so excited to try this seeing all the wonderful reviews but it just didn't do it for me. It made my hair dry and I even used at full strength conditioner and my hair still felt dry. I really wanted to like it but the only thing that was good is the amazing smell. It's just not for my hair 😔
Katelyn- We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee.
Susan- We’re sorry that you were unsatisfied with our Repair Shampoo and that it left your hair feeling stripped. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
JoAnne Z.
August 13, 2017
Not recommended
POSTED BY:
JoAnne Z.
August 13, 2017
Again, watery. Left my hair feeling course and very damaged. Turned my whole head into a frizz ball. The only way I could counteract it was to apply my own deep conditioner to my dry hair. Took 2 additional deep conditioning treatments to repair the damage.
Joanne - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Mindy O.
July 13, 2017
This shampoo
POSTED BY:
Mindy O.
July 13, 2017
I am not happy with it at all.
I really liked the stuff that came with the color and have ordered it with my next shipment. Any way I can return the other one I do not like?
Mindy - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
Nicole - We're truly sorry that our Gaining Strength exploded in your box. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Jax C.
July 10, 2017
Dried my hair
POSTED BY:
Jax C.
July 10, 2017
I am careful to use only a little and not to expect too much lather. The shampoo made my hair feel like straw and was matted while using it. I wish I had requested the moisturizing shampoo
Jax - We're truly sorry that our Gaining Strength did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Marisol C.
July 7, 2017
repair shampoo
POSTED BY:
Marisol C.
July 7, 2017
not too crazy about how it makes my hair feel once I rinse it out
Marisol - We're truly sorry that our Gaining Strength did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Margaret G.
June 21, 2017
Raw unhappy hair
POSTED BY:
Margaret G.
June 21, 2017
I have no idea what it is about this shampoo but we are not friends. When I rinse this out my hair (which rarely tangles) is all sorts of tangled. It's reminds me of when my hair is bleached. This may work for you but it didn't for me. Smells nice though.
Margaret - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
Dear AnnMarie - We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
Kelly F
May 18, 2017
Disappointed
POSTED BY:
Kelly F
May 18, 2017
I first tried the joining forces and the heat protection spray before I committed to the shampoo and conditioner. They made my hair softer, but sticky. I thought maybe since the shampoo and conditioner were cleaning products they may not be so sticky. Nope. They made my hair sticky too.
Kelly - We're sorry for your experience with our Gaining Strength Repair Shampoo. We see you've communicated with one of our representatives who helped process your refund for this product. We hope we can help you find soft, sticky-free hair in the future.
POSTED BY:
Anne D.
April 20, 2017
feels gummy
POSTED BY:
Anne D.
April 20, 2017
I didn't like this shampoo, it feels gummy on my hair and doesn't feel clean, the lock it shampoo is much better.
Anne - We're truly sorry that our Gaining Strength made your hair feel gummy. Upon reviewing your profile, we see we were able to help you find a product that you love.
POSTED BY:
stacey M.
January 25, 2017
Not worth ot
POSTED BY:
stacey M.
January 25, 2017
Did nothing for my hair, I used it every other day when I washed my hair like normal
Stacey - We're sorry our Gaining Strength Repair Shampoo didn't give you the results you were hoping for, so we've added a credit to your account. Check your email for more information.
POSTED BY:
Kassandra N.
January 18, 2017
Greasy and heavy
POSTED BY:
Kassandra N.
January 18, 2017
Maybe this repairs my hair, but it also makes my hair feel and look like I'm a teenager who hasn't showered in a week. I'm okay for a couple of hours, but it isn't long before my hair is weighed down and looks greasy. I do not have a ton of hair, so maybe it would work with someone with a full head of frizzy hair.
Kasie - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Denise B.
October 18, 2016
Very drying
POSTED BY:
Denise B.
October 18, 2016
This shampoo really dried out my hair. Only used it once.
Denise - We're truly sorry that our Gaining Strength did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Sarah J
September 20, 2016
Disappointed
POSTED BY:
Sarah J
September 20, 2016
I had such high hopes for this product. First, the bottle is tiny and I had to use a lot for my hair which is thick and long. I didn't feel it thoroughly cleansed my hair even with three applications in one wash. Yes, it does smell nice but that's about the only thing that I can say was great. I feel the cost for receiving a bundle of three match up products could have been better used at the salon down the street on a quality and quantity shampoo.
Sarah- Thank you for your feedback on your experience with our Gaining Strength Color Safe Repair Shampoo. Because you felt our shampoo didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.
POSTED BY:
Lucy M.
August 31, 2016
Drys Hair out!!
POSTED BY:
Lucy M.
August 31, 2016
I was so disappointed with this product as I feel like it dried my hair out completely. After washing it, even after using the Deeply Invested Hair Mask, my hair felt dryer that before. Not impressed. Won't be using it again.
Lucy- We're truly sorry that our Gaining Strength did not provide the experience you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
Nicole- We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.
POSTED BY:
Jess F.
August 7, 2016
Tangled my hair
POSTED BY:
Jess F.
August 7, 2016
Tried this with the conditioner and neither are for me I'm afraid. Both left my hair in worse condition than before.
Jess - We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase.We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.
POSTED BY:
Edith H.
July 29, 2016
Not my favorite
POSTED BY:
Edith H.
July 29, 2016
It felt like it stripped my hair, had to use allot of conditioner to make it untangle
Edith- Because you felt our Gaining Strength Color Safe Repair Shampoo didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to providing you with a product you'll fall in love with!
POSTED BY:
Lisa M.
July 27, 2016
Disappointed
POSTED BY:
Lisa M.
July 27, 2016
She shampoo was somewhat drying and the pump did not work after endless efforts to make it do so.
Lisa- Because you felt our Gaining Strength Color Safe Repair Shampoo didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to providing you with a product you'll fall in love with!
POSTED BY:
Kelli D.
July 18, 2016
Bad shampoo
POSTED BY:
Kelli D.
July 18, 2016
Hated this shampoo. It just didn't work well, seemed almost watered down. Didn't matter how much I used, just did work right. Seemed to have no conditioning to it. I couldn't get my fingers through my hair while washing it, so tangled.
Kelli- Thank you for your feedback on your experience with our Gaining Strength Color Safe Repair Conditioner. Because you felt our shampoo didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.
POSTED BY:
brittaney P.
July 2, 2016
Alright shampoo
POSTED BY:
brittaney P.
July 2, 2016
I did like this shampoo the only thing I didn't like was that there seemed to be no lather to it. Unless you use ALOT of product. Which any consumer doesn't really want. I would have to use about 6 or 7 pumps in order to get some bubbles happening.
Brittaney - We're sorry to hear that your Repair Shampoo didn't provide the lather you were expecting. The reason you are seeing a lack of lather is because this product is sulfate-free. While this shampoo may not lather as much as many shampoos that you may be used to it cleanses just as fine. Additionally, because it's sulfate free, it's designed to wash the hair without removing the color as quickly as a normal shampoo.
Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Juanita - We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Rebecca B.
June 21, 2016
Strong smell
POSTED BY:
Rebecca B.
June 21, 2016
My hair didn't feel soft and the smell was very strong.
Rebecca - Because you felt our Gaining Strength Color Safe Repair Shampoo didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to providing you with a product you'll fall in love with!
POSTED BY:
.
June 13, 2016
Decent but not the best conditioner I've used
POSTED BY:
.
June 13, 2016
As per my shampoo comment this does not feel like Salon formula conditioner. I've had way better moisturizing repair and conditioning from other products. I will not buy this product again.
Angele - Thank you for your feedback on your experience with our Gaining Strength Color Safe Repair Shampoo. Because you felt our shampoo didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.
POSTED BY:
Denise I.
May 23, 2016
dislike
POSTED BY:
Denise I.
May 23, 2016
This did not repair my hair, It dried it out. It took me 2 weeks to get my hair in better condition and hydration after I stopped this shampoo.
Denise- We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information.
POSTED BY:
brigitte B.
September 19, 2023
repare bien les cheveux
POSTED BY:
brigitte B.
September 19, 2023
pas besoin d'utiliser l'après shampooing bon produit
Ich finde durch meine bayalage blondierte Spitzen schon das die Schere ein sinnvoll Ding ist aber durch dieses Shampoo kann ich auch mal vier Wochen länger warten😊 danke euch dafür
Argenida - ¡Gracias por tus comentarios! Nos complace saber que estás feliz con tu Repair Color Care Shampoo! Esperamos por la próxima oportunidad para serte feliz de nuevo.
POSTED BY:
Karla C
July 11, 2021
Excelente!
POSTED BY:
Karla C
July 11, 2021
No deja mi cabello enredado, más bien lo siento suave, me encanta éste shampoo.
Karla - ¡Muchas gracias por compartir tu alegría con nosotros! ¡Nos alegra saber que estás disfrutando de Repair Color Care Shampoo! Realmente valoramos sus comentarios y esperamos tener noticias suyas nuevamente en el futuro.
Vittoria F - Merci de nous avoir contactés, nous apprécions votre patience avec nos délais de livraison. Nous allons vous envoyer un email pour plus d'information concernant votre livraison. Si vous avez des questions, nous serions heureux de vous aider.
POSTED BY:
Adelina R.
November 3, 2020
No cubre bien!
POSTED BY:
Adelina R.
November 3, 2020
Buen shampoo! En cuanto a reparar el color no lo encuentro efectivo!
Adelina- Lamentamos mucho que nuestro champú Repair Color Care no haya cumplido con sus expectativas. Tomamos en serio los comentarios de nuestros clientes y continuamos mejorando nuestros productos todos los días. ¡Esperamos seguir ayudándote a encontrar la perfección del cabello!
Brigitte - Realmente sentimos que nuestro Repair Shampoo no proporcionó los resultados que esperaba. Hemos llegado a usted por correo electrónico a ver qué podemos hacer acerca de remediar esta situación, por nuestra garantía de satisfacción. Valoramos a cada cliente y miramos adelante a proveer de usted con un producto que mejor se adapte a sus necesidades. Mantener un ojo en su bandeja de entrada para más detalles
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