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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Shealyn - We’re sorry that you were unsatisfied with our Gaining Strength shampoo and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
stacy S.
mayo 22, 2018
No no no
PUBLICADO POR:
stacy S.
mayo 22, 2018
Would not recommend hair gets all tangled
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Stacy - We're truly sorry that our Repair Shampoo left your hair tangled. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Janet B.
abril 23, 2018
Why in the world did you change this product?
PUBLICADO POR:
Janet B.
abril 23, 2018
I had used the old version of this for some time and I loved it. This new product does not have a pleasing smell, it leaves my hair feeling weighed down and coated. I am not at all pleased with the change you made. If its not broken don't fix it! You had a fabulous product and I would use nothing else. Now I am searching for a new shampoo.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Janet - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Moani
abril 9, 2018
Repair Shampoo
PUBLICADO POR:
Moani
abril 9, 2018
Eh, so so .... I’m sorry, but I REALLY miss the wonderful smell of the shampoo that would just take you away while washing your hair!! I also loved the adorable packaging it was in.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Moani - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Darren P.
marzo 28, 2018
Waste
PUBLICADO POR:
Darren P.
marzo 28, 2018
Makes hair all knotty and vile
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Darren - We're truly sorry that our Gaining Strength did not provide the look and feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sarah R.
marzo 17, 2018
Made my hair fall out!
PUBLICADO POR:
Sarah R.
marzo 17, 2018
I was so disappointed with this shampoo. It was hard to get it to lather, my hair was one huge knot afterwards, and I lost a lot of hair (at least 4 times as much as normal!!).
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Sarah - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Hanna K.
marzo 9, 2018
Just didn't suit me
PUBLICADO POR:
Hanna K.
marzo 9, 2018
Smells nice and foams well but dried my hair and scalp out. Have ordered an alternative from eSalon to try instead.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Hanna - We're truly sorry that our Gaining Strength left your hair and scalp feeling dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Karen S.
marzo 4, 2018
Colour care repair shampoo
PUBLICADO POR:
Karen S.
marzo 4, 2018
Like this. Lots of lather and smells great. However I don't think it saved the hair colour any better than my usual product.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Karen - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern.
PUBLICADO POR:
omoore
febrero 18, 2018
dries my hairout
PUBLICADO POR:
omoore
febrero 18, 2018
pump 3x once n during my wash, it dries my hair, hairs fallout in clump
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Omoore - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your disappointment with our Gaining Strength Color Care Repair Shampoo. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cowriderka
febrero 8, 2018
Gaining Strength
PUBLICADO POR:
Cowriderka
febrero 8, 2018
The shampoo is ok. I dont know if the shampoo is my problem or the water. The water is filtered because it is hard water with a lot of calcium.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Cowriderka - We are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know that you weren't thrilled with our Gaining Strength Color Care Repair Shampoo. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cynthia M.
febrero 3, 2018
Not what it claims to be.
PUBLICADO POR:
Cynthia M.
febrero 3, 2018
Did not help my dry hair at all. In fact, it made it even more dry. Would never recommend it to anyone!! I hated it!!!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Cynthia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Leslie P.
enero 28, 2018
Awful
PUBLICADO POR:
Leslie P.
enero 28, 2018
I’m so disappointed in this shampoo! I read all the reviews before I purchased it and I’m extremely disappointed in this product. My hair felt stiff, tangled, and not the least bit soft. I will not be purchasing the conditioner now.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Leslie - We apologize for the disappointing experience you had with our Gaining Strength Color Care Repair Shampoo. We truly appreciate you providing your feedback. We have reached out to you via email to discuss this matter further to see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda S.
diciembre 27, 2017
Ok shampoo
PUBLICADO POR:
Linda S.
diciembre 27, 2017
The shampoo itself is ok but leaves my hair feeling a little dry but feel that the conditioner helps with that. The bottles are way too small and I would prefer a squeeze bottle to the pump. I have fairly long hair and find that I have to use a lot to cover my whole head, have to pump like 15 times to get enough out! So doesn't last very long!
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Linda - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out with your feedback on our Gaining Strength Color Care Moisture Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jacky I.
diciembre 10, 2017
Very drying
PUBLICADO POR:
Jacky I.
diciembre 10, 2017
Dried my hair out very bad
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Jacky - We're truly sorry that our Gaining Strength Color Care Repair Shampoo dried out your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Debra S.
noviembre 30, 2017
Color care repair
PUBLICADO POR:
Debra S.
noviembre 30, 2017
It's okay, leaves hair a little coarse.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Debra - We're sorry to hear that the Gaining Strength Repair Shampoo left your hair feeling a little dry. If you're looking for a shampoo that'll maintain the health of your hair and keep your looks healthy and hydrated we recommend our Getting Rich Moisture Shampoo. We've added a credit to your account so you can try this product instead. Look for our email for more information.
PUBLICADO POR:
Deborah B.
noviembre 22, 2017
Is not good for my hair texture.
PUBLICADO POR:
Deborah B.
noviembre 22, 2017
Causes my hair to kink-up and feel rough
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PUBLICADO POR:
Eva S.
Respuesta de nuestros expertos
Deborah - We’re sorry that you were unsatisfied with our Gaining Strength and that it left your hair feeling rough. Since you were unhappy with your results, we've issued a $15 credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Sarah S.
noviembre 10, 2017
Horrible
PUBLICADO POR:
Sarah S.
noviembre 10, 2017
Made my hair lock together and hard to clean! Was horrible. I didn't like one bit
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Sarah- Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Susan H.
octubre 26, 2017
Itching
PUBLICADO POR:
Susan H.
octubre 26, 2017
I can not explain why or how but this stuff makes my head soooo itchy. Not a fan.
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Susan- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
PUBLICADO POR:
Rachel C.
octubre 14, 2017
Definitely not my favorite
PUBLICADO POR:
Rachel C.
octubre 14, 2017
I had high hopes for this product but it just made my hair feel like straw, not soft at all, very disappointed with it.
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Rachel- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Sonia S.
octubre 13, 2017
Turns your hair into straw
PUBLICADO POR:
Sonia S.
octubre 13, 2017
Worst shampoo ive ever used. coated your hair in something which make your hair feel like dry straw, while in the shower, not even when dry, i had to use half a bottle of conditioner to bring back my hair. feel like it strips it off all its moisture. really not happy with this
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Sonia- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Lisa A.
octubre 13, 2017
I finally used my old shampoo
PUBLICADO POR:
Lisa A.
octubre 13, 2017
This may be an ok daily use shampoo, but I don't shampoo daily in order to preserve my color. I never could get the color out with this shampoo, even after multiple applications.
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Lisa- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Jennifer G.
septiembre 30, 2017
Would give it a zero if I could
PUBLICADO POR:
Jennifer G.
septiembre 30, 2017
Probably the harshest shampoo I've ever tried. Smells like bar soap...the conditioner is the same.....it can't overcome the overwhelming harshness of the shampoo and wouldn't work through the giant wadded knot that the shampoo produced...also smells like bar soap. Just horrible!!!
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PUBLICADO POR:
Marisa
Respuesta de nuestros expertos
Jennifer - Thank you for your feedback. We're sorry that you were unhappy with the scent. We're constantly looking to improve our service and products based on what clients, like you, share with us.
PUBLICADO POR:
Julie M.
septiembre 26, 2017
Not as good as I thought it would be
PUBLICADO POR:
Julie M.
septiembre 26, 2017
I thought it would be more moisturizing and keep the color from fading as quickly than other shampoos but it didn't and it didn't sud up well
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Julie- We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Melissa M.
septiembre 12, 2017
Not sure
PUBLICADO POR:
Melissa M.
septiembre 12, 2017
This shampoo smells great but feels heavy and paste like on my hair.
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Melisa- Thank you for your feedback. We apologize for the disappointing experience you had with our Gaining Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Katelyn N.
agosto 31, 2017
Not for my hair 😩
PUBLICADO POR:
Katelyn N.
agosto 31, 2017
I was so excited to try this seeing all the wonderful reviews but it just didn't do it for me. It made my hair dry and I even used at full strength conditioner and my hair still felt dry. I really wanted to like it but the only thing that was good is the amazing smell. It's just not for my hair 😔
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Katelyn- We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee.
PUBLICADO POR:
Susan F.
agosto 15, 2017
Shampoo
PUBLICADO POR:
Susan F.
agosto 15, 2017
Hair feels stripped.
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Susan- We’re sorry that you were unsatisfied with our Repair Shampoo and that it left your hair feeling stripped. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
JoAnne Z.
agosto 13, 2017
Not recommended
PUBLICADO POR:
JoAnne Z.
agosto 13, 2017
Again, watery. Left my hair feeling course and very damaged. Turned my whole head into a frizz ball. The only way I could counteract it was to apply my own deep conditioner to my dry hair. Took 2 additional deep conditioning treatments to repair the damage.
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PUBLICADO POR:
Rachel Q.
Respuesta de nuestros expertos
Joanne - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Mindy O.
julio 13, 2017
This shampoo
PUBLICADO POR:
Mindy O.
julio 13, 2017
I am not happy with it at all.
I really liked the stuff that came with the color and have ordered it with my next shipment. Any way I can return the other one I do not like?
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Mindy - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Nicole S.
julio 10, 2017
Can't review
PUBLICADO POR:
Nicole S.
julio 10, 2017
Product was all over exploded in my box
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Nicole - We're truly sorry that our Gaining Strength exploded in your box. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Jax C.
julio 10, 2017
Dried my hair
PUBLICADO POR:
Jax C.
julio 10, 2017
I am careful to use only a little and not to expect too much lather. The shampoo made my hair feel like straw and was matted while using it. I wish I had requested the moisturizing shampoo
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Jax - We're truly sorry that our Gaining Strength did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marisol C.
julio 7, 2017
repair shampoo
PUBLICADO POR:
Marisol C.
julio 7, 2017
not too crazy about how it makes my hair feel once I rinse it out
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Marisol - We're truly sorry that our Gaining Strength did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Margaret G.
junio 21, 2017
Raw unhappy hair
PUBLICADO POR:
Margaret G.
junio 21, 2017
I have no idea what it is about this shampoo but we are not friends. When I rinse this out my hair (which rarely tangles) is all sorts of tangled. It's reminds me of when my hair is bleached. This may work for you but it didn't for me. Smells nice though.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Margaret - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
PUBLICADO POR:
AnnMarie K.
mayo 28, 2017
Not as good as Heart shampoo
PUBLICADO POR:
AnnMarie K.
mayo 28, 2017
Seems drying to my hair
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Dear AnnMarie - We're sorry to hear that you were disappointed by your experience with our Gaining Strength Color Care Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kelly F
mayo 18, 2017
Disappointed
PUBLICADO POR:
Kelly F
mayo 18, 2017
I first tried the joining forces and the heat protection spray before I committed to the shampoo and conditioner. They made my hair softer, but sticky. I thought maybe since the shampoo and conditioner were cleaning products they may not be so sticky. Nope. They made my hair sticky too.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Kelly - We're sorry for your experience with our Gaining Strength Repair Shampoo. We see you've communicated with one of our representatives who helped process your refund for this product. We hope we can help you find soft, sticky-free hair in the future.
PUBLICADO POR:
Anne D.
abril 20, 2017
feels gummy
PUBLICADO POR:
Anne D.
abril 20, 2017
I didn't like this shampoo, it feels gummy on my hair and doesn't feel clean, the lock it shampoo is much better.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Anne - We're truly sorry that our Gaining Strength made your hair feel gummy. Upon reviewing your profile, we see we were able to help you find a product that you love.
PUBLICADO POR:
stacey M.
enero 25, 2017
Not worth ot
PUBLICADO POR:
stacey M.
enero 25, 2017
Did nothing for my hair, I used it every other day when I washed my hair like normal
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Stacey - We're sorry our Gaining Strength Repair Shampoo didn't give you the results you were hoping for, so we've added a credit to your account. Check your email for more information.
PUBLICADO POR:
Kassandra N.
enero 18, 2017
Greasy and heavy
PUBLICADO POR:
Kassandra N.
enero 18, 2017
Maybe this repairs my hair, but it also makes my hair feel and look like I'm a teenager who hasn't showered in a week. I'm okay for a couple of hours, but it isn't long before my hair is weighed down and looks greasy. I do not have a ton of hair, so maybe it would work with someone with a full head of frizzy hair.
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PUBLICADO POR:
Sam P.
Respuesta de nuestros expertos
Kasie - We're sorry to hear that you were disappointed by your experience with our Gaining Strength. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Denise B.
octubre 18, 2016
Very drying
PUBLICADO POR:
Denise B.
octubre 18, 2016
This shampoo really dried out my hair. Only used it once.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Denise - We're truly sorry that our Gaining Strength did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sarah J
septiembre 20, 2016
Disappointed
PUBLICADO POR:
Sarah J
septiembre 20, 2016
I had such high hopes for this product. First, the bottle is tiny and I had to use a lot for my hair which is thick and long. I didn't feel it thoroughly cleansed my hair even with three applications in one wash. Yes, it does smell nice but that's about the only thing that I can say was great. I feel the cost for receiving a bundle of three match up products could have been better used at the salon down the street on a quality and quantity shampoo.
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Sarah- Thank you for your feedback on your experience with our Gaining Strength Color Safe Repair Shampoo. Because you felt our shampoo didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.
PUBLICADO POR:
Lucy M.
agosto 31, 2016
Drys Hair out!!
PUBLICADO POR:
Lucy M.
agosto 31, 2016
I was so disappointed with this product as I feel like it dried my hair out completely. After washing it, even after using the Deeply Invested Hair Mask, my hair felt dryer that before. Not impressed. Won't be using it again.
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Lucy- We're truly sorry that our Gaining Strength did not provide the experience you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
PUBLICADO POR:
Nicole R.
agosto 29, 2016
Meh
PUBLICADO POR:
Nicole R.
agosto 29, 2016
Doesn't really feel clean after using
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Nicole- We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.
PUBLICADO POR:
Jess F.
agosto 7, 2016
Tangled my hair
PUBLICADO POR:
Jess F.
agosto 7, 2016
Tried this with the conditioner and neither are for me I'm afraid. Both left my hair in worse condition than before.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Jess - We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase.We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.
PUBLICADO POR:
Edith H.
julio 29, 2016
Not my favorite
PUBLICADO POR:
Edith H.
julio 29, 2016
It felt like it stripped my hair, had to use allot of conditioner to make it untangle
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Edith- Because you felt our Gaining Strength Color Safe Repair Shampoo didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to providing you with a product you'll fall in love with!
PUBLICADO POR:
Lisa M.
julio 27, 2016
Disappointed
PUBLICADO POR:
Lisa M.
julio 27, 2016
She shampoo was somewhat drying and the pump did not work after endless efforts to make it do so.
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Lisa- Because you felt our Gaining Strength Color Safe Repair Shampoo didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to providing you with a product you'll fall in love with!
PUBLICADO POR:
Kelli D.
julio 18, 2016
Bad shampoo
PUBLICADO POR:
Kelli D.
julio 18, 2016
Hated this shampoo. It just didn't work well, seemed almost watered down. Didn't matter how much I used, just did work right. Seemed to have no conditioning to it. I couldn't get my fingers through my hair while washing it, so tangled.
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Kelli- Thank you for your feedback on your experience with our Gaining Strength Color Safe Repair Conditioner. Because you felt our shampoo didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.
PUBLICADO POR:
brittaney P.
julio 2, 2016
Alright shampoo
PUBLICADO POR:
brittaney P.
julio 2, 2016
I did like this shampoo the only thing I didn't like was that there seemed to be no lather to it. Unless you use ALOT of product. Which any consumer doesn't really want. I would have to use about 6 or 7 pumps in order to get some bubbles happening.
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PUBLICADO POR:
Pilar S.
Respuesta de nuestros expertos
Brittaney - We're sorry to hear that your Repair Shampoo didn't provide the lather you were expecting. The reason you are seeing a lack of lather is because this product is sulfate-free. While this shampoo may not lather as much as many shampoos that you may be used to it cleanses just as fine. Additionally, because it's sulfate free, it's designed to wash the hair without removing the color as quickly as a normal shampoo.
Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Juanita R.
julio 1, 2016
No difference
PUBLICADO POR:
Juanita R.
julio 1, 2016
Didn't see any difference l.
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PUBLICADO POR:
Pilar S.
Respuesta de nuestros expertos
Juanita - We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Rebecca B.
junio 21, 2016
Strong smell
PUBLICADO POR:
Rebecca B.
junio 21, 2016
My hair didn't feel soft and the smell was very strong.
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Rebecca - Because you felt our Gaining Strength Color Safe Repair Shampoo didn't provide the softness you expected, we've issued a credit to your eSalon account. We look forward to providing you with a product you'll fall in love with!
PUBLICADO POR:
.
junio 13, 2016
Decent but not the best conditioner I've used
PUBLICADO POR:
.
junio 13, 2016
As per my shampoo comment this does not feel like Salon formula conditioner. I've had way better moisturizing repair and conditioning from other products. I will not buy this product again.
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Angele - Thank you for your feedback on your experience with our Gaining Strength Color Safe Repair Shampoo. Because you felt our shampoo didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.
PUBLICADO POR:
Denise I.
mayo 23, 2016
dislike
PUBLICADO POR:
Denise I.
mayo 23, 2016
This did not repair my hair, It dried it out. It took me 2 weeks to get my hair in better condition and hydration after I stopped this shampoo.
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Denise- We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information.
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