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PUBLICADO POR:
Gaynelle A.
agosto 3, 2017
hard working conditioner
PUBLICADO POR:
Gaynelle A.
agosto 3, 2017
This is is got to be some of the best hair conditioner , my hair tends to be hard to condition , but after I used the conditioner my hair was very soft and manageable..
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PUBLICADO POR:
Mindy F.
mayo 3, 2017
Product is great! Packaging not so much
PUBLICADO POR:
Mindy F.
mayo 3, 2017
The pump stops working with about 1/3 of the product still inside. So I have to store it upside down. Then when I use it I unscrew the top and pound the bottle against my hand to get the rest out.
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PUBLICADO POR:
Allyson H.
febrero 17, 2017
Nice product
PUBLICADO POR:
Allyson H.
febrero 17, 2017
This conditioner is a good product, I would have given it 5 stars but I am not sure that the name "full strength" is appropriate. Although it is a great conditioner, I am not convinced that it added any strength and I still experienced frizz.
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PUBLICADO POR:
Rebecca C.
octubre 10, 2016
Very good
PUBLICADO POR:
Rebecca C.
octubre 10, 2016
Excellent conditioner, I have curly dry hair that tangles like crazy. This detangles and makes it so much easier to manage. Although I will say that I don't like how it is not made clear that this is a subscription service and that they will charge you for a package for the next month. If you plan on charging someone like that it should be made explicitly obvious
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PUBLICADO POR:
Jenny G.
septiembre 18, 2016
Great product
PUBLICADO POR:
Jenny G.
septiembre 18, 2016
Reall love the shampoo and conditioner, the push down lid can be a pain, it simply does not work sometime and I have to use it straight from the bottle.
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PUBLICADO POR:
Patti E.
agosto 16, 2016
Keratin Concerns
PUBLICADO POR:
Patti E.
agosto 16, 2016
I loved the way this product made my hair feel, but I am concerned that I will build up too much keratin on my hair and it will start to become brittle. I need to know how often it is safe to apply this product to ensure the health of my hair. I am in the process of growing it out to a longer style and I need it to have the necessary strength to get from really short to at least medium length.
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PUBLICADO POR:
Mary W.
junio 15, 2016
Great Conditioner!
PUBLICADO POR:
Mary W.
junio 15, 2016
I love the conditioner but as with the shampoo it ran out way too soon! I had to use a lot of it each time to get it all the way through my hair and I only wash my hair about every three days. I was disappointed to run out so soon!
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PUBLICADO POR:
Cori B.
mayo 13, 2016
Absolutely amazing!
PUBLICADO POR:
Cori B.
mayo 13, 2016
This conditioner is amazing on its own or I have combined it with a bit of the deeply invested nourishing mask and wow my hair was incredibly soft and healthy looking! Only thing I don't like is the bottle size! I wish it was bigger with a pump that dispensed a bit more on each pump.
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PUBLICADO POR:
Kyrinn W.
mayo 7, 2016
Leaves hair soft and brushable
PUBLICADO POR:
Kyrinn W.
mayo 7, 2016
Works well. Doesn't smell good like I'd hoped it would. Leaves hair soft and not tangled. The spout/pump needs to be bigger though, takes 4-5 pumps to get enough for long hair.
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PUBLICADO POR:
Cierra D.
abril 28, 2016
Still deciding
PUBLICADO POR:
Cierra D.
abril 28, 2016
I have not used the conditioner long enough to really give an impression. However, I do notice that is has a very nice gel-like consistency that easily spreads on my hair. You don't need a lot to get your hair soaked in product. It smells very perfumed, which I like but if you are not a person who likes heavily scented items, I wouldn't recommend this to you. I am a little disappointed that I'm not seeing immediate results with this conditioner but I want to keep giving it a shot.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hello Sheryl - We're truly sorry that our Repair Color Care Conditioner did not provide the results you were hoping for. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rena K.
octubre 13, 2021
Could be better
PUBLICADO POR:
Rena K.
octubre 13, 2021
I am very disappointed in this product. I was expecting a deep moisturizing and detangleing result. I can feel how a moisturizer goes once I put it on, this did not feel right. It was hard to comb out and left my hair stacticie and dry. The classic conditioner is much better. I just wanted something like the classic but stronger, more detangling and moisturizing. When the conditioner is on I want it to feel like slime. I love the color and other products, this is the first one that I'm not crazy about.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Rena - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
sherri S.
mayo 12, 2021
Doesn't do what it says it should do for my hair
PUBLICADO POR:
sherri S.
mayo 12, 2021
This conditioner does not do any of the things described it should do to my hair
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PUBLICADO POR:
Jasmine S.
Respuesta de nuestros expertos
Sherri - We're truly sorry that our Repair Color Care Conditioner did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Theresa H.
junio 21, 2020
Hair felt dry after product
PUBLICADO POR:
Theresa H.
junio 21, 2020
No noticeable difference after using product
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Theresa - We’re truly sorry that our Repair Color Care Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Heather S.
junio 6, 2020
Makes my scalp itch and flake.
PUBLICADO POR:
Heather S.
junio 6, 2020
Something in this doesn’t agree with my scalp.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Heather - We're truly sorry that our Repair Color Care Conditioner did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kelly P.
mayo 19, 2020
No Noticeable Improvement
PUBLICADO POR:
Kelly P.
mayo 19, 2020
I have used this a few times now and it doesn't seem to work into my hair well where I have to apply a lot just to be able to comb it through. Even after leaving it on for 5+ minutes, my hair feels tangled. There haven't been any noticeable results yet but I'll finish the bottle off and see if this changes.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Kelly - We're truly sorry that our Repair Color Care Conditioner did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jackie H.
mayo 12, 2020
Kinda conditions.
PUBLICADO POR:
Jackie H.
mayo 12, 2020
Left my fine hair frizzy.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Jackie - We're truly sorry that our Repair Color Care Conditioner did not provide the repairing quality that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Melissa W.
mayo 11, 2020
No Noticable Difference
PUBLICADO POR:
Melissa W.
mayo 11, 2020
I can find less expensive conditioner at Walmart that is at least if not more nourishing than this proved to be. I used it about 3 times and then threw the rest away and went back to what I had used before.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Melissa - We're truly sorry that our Repair Color Care Conditioner did not provide the conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ana S.
mayo 3, 2020
This item didn't arrive with my colour.
PUBLICADO POR:
Ana S.
mayo 3, 2020
Not received item
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Ana - We're truly sorry you did not receive our Repair Color Care Conditioner as expected. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
My G
abril 30, 2020
Not great
PUBLICADO POR:
My G
abril 30, 2020
My hair has been very dry since using this product.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
My G - Thank you for your feedbacks. We apologize for the disappointing experience you have had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Holly H.
abril 6, 2020
Not what I was hoping
PUBLICADO POR:
Holly H.
abril 6, 2020
I don’t like the smell. It doesn’t really seem to do much conditioning.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Holly H. - Thank you for your feedback. Upon reviewing your eSalon profile, we see that you have already worked with one of our team members to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Heather H.
febrero 11, 2020
Soooo snarled and dry
PUBLICADO POR:
Heather H.
febrero 11, 2020
I can not even use this conditioner as a stand alone conditioner. I have to use my normal conditioner plus this one or the snarles are unbelievable and my hair was soooo dry. I love the color esalon puts out but the conditioners, shampoos, and hair masks and hydrators need help.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Heather - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Color Care Conditioner. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rose H.
noviembre 30, 2019
Awful product
PUBLICADO POR:
Rose H.
noviembre 30, 2019
I never thought I'd say this about any esalon product, but I agree with some of the other reviews, this feels like a cheap conditioner. I've had to use loads of it and even then my hair feels like straw and needs to be saved by loads of leave in product. I have been promoting esalon to anyone & everyone since 2016, but these new conditioners are not worth the money, bring back the original formulas please.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Rose H. - We're truly sorry that our Repair Color Care Conditioner did not provide the outcome you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda T.
octubre 2, 2019
Rapid color conditioner
PUBLICADO POR:
Linda T.
octubre 2, 2019
Just okay. No noticeable difference.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Linda - We're truly sorry that our Repair Color Care Conditioner did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
deborah K.
septiembre 28, 2019
Color doesn't cover grays
PUBLICADO POR:
deborah K.
septiembre 28, 2019
Color has been adjusted twice and it still doesn't cover the gray roots. The products I used from Sallys always worked. What is wrong with this hair color? It's very frustrating because now I have to go to work again with half colored roots. They are not brown -- they are light gold and look terrible. I guess if this can't be fixed I'll save my money and go back to what works. I ordered a bunch of other stuff too -- hair mask, color tint, color camo, dry shampoo -- I just hope those items work as advertised. The color is great where it actually shows up -- but the roots are terrible.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Deborah - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
PUBLICADO POR:
Jennifer C.
septiembre 24, 2019
Not for me
PUBLICADO POR:
Jennifer C.
septiembre 24, 2019
This mat be great for many hair types, but I did not care for it at all. If there had been a trial size or sample first, i'd never have bought this. It was expensive and I did not like the feel of it or how my hair felt or looked after using it. It might be amazing for someone, but not for me.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Jennifer - We're truly sorry that our Repair Color Care Conditioner did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lynda W.
septiembre 9, 2019
Residue
PUBLICADO POR:
Lynda W.
septiembre 9, 2019
Seemed to leave a residue after using it more that three shampoos in a row
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Lynda - We're truly sorry that our Repair Color Care Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Holly S.
junio 11, 2019
Hair doesn't feel conditioned.
PUBLICADO POR:
Holly S.
junio 11, 2019
For some reason, this does not work well with my hair. I love the classic conditioner, so I figured this would be good for winter dryness. It almost seemed more like a shampoo because my hair felt rough just after rinsing--almost like it does right after you rinse out hair color.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Holly - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sandra C.
junio 8, 2019
conditions but no detangler
PUBLICADO POR:
Sandra C.
junio 8, 2019
This works well, but it doesn't detangle. I have curly hair and need a detangler.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Sandra - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Patricia G.
junio 7, 2019
Did not like
PUBLICADO POR:
Patricia G.
junio 7, 2019
It did not give me the results I expected. My hair is fine and needs moisture. I did not like the scent of this product. For my type of hair, I would not recommend this product.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Patricia G. - We're truly sorry that our Repair Color Care Conditioner did not provide the results you expected. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Naomi L.
mayo 6, 2019
Not very silky
PUBLICADO POR:
Naomi L.
mayo 6, 2019
I didn't get the feel of repair or softness.. my hair was more coarse in texture after use. I would probably buy the hair mask instead.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Naomi - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Color Care Conditioner. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elisabeth B.
abril 7, 2019
Very thin
PUBLICADO POR:
Elisabeth B.
abril 7, 2019
The consistency of this conditioner is very thin. It did nothing for my hair. It was like I didn't use a condtioner at all.
Very disappointed with this product
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Elisabeth - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Color Care Conditioner. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cindy K.
abril 4, 2019
Not satisfactory
PUBLICADO POR:
Cindy K.
abril 4, 2019
I ordered both Shampoo and Conditioner and didn’t like either. I have long hair and had to use a ton of leave in conditioner to brush out!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Cindy - We're truly sorry that our Repair Color Care Shampoo and Repair Color Care Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
DeeDee
marzo 9, 2019
Very dissapointed
PUBLICADO POR:
DeeDee
marzo 9, 2019
I read the reviews and really thought this would be good match for my hair. All it seemed to do is suck all the moisture out of my hair. I could tell before I even rinsed it out. I tried it again and had the same result. I won't be using this again.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
DeeDee - We're truly sorry that our Repair Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Suzy S.
marzo 1, 2019
Full strength
PUBLICADO POR:
Suzy S.
marzo 1, 2019
Didn't do anything one way or another.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Suzy - We're truly sorry that our Repair Color Care Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kelly M.
febrero 1, 2019
Bleh!
PUBLICADO POR:
Kelly M.
febrero 1, 2019
This conditioner was very disappointing. I have very thick curly hair and need a conditioner with substance. Even using a 50 Cent piece size dollop it was difficult to disperse through my hair and it was not moisturizing enough. I had to use twice as much leave in conditioner to compensate. I typically use Cat Walk or Ouidad products and Dove for curly hair when in a pinch. All of those are better than the repair conditioner.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Kelly - We're truly sorry that our Repair Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rebecca S.
enero 25, 2019
it was ok
PUBLICADO POR:
Rebecca S.
enero 25, 2019
I didn't find it gave me the results that my hair color order shampoo and conditioner did....I maybe am ordering the wrong product that they send you to use after you color your hair? It didn't smell the same either...im not sure ill order again.I still love my hair coloring product though!
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Rebecca - We're truly sorry that our Repair Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Patricia B.
enero 16, 2019
Not my favorite
PUBLICADO POR:
Patricia B.
enero 16, 2019
Not my favorite I did not have good outcomes with this product, my hair was still dry
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Patricia - We apologize for the disappointing experience you had with our Repair Conditioner. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Luann P.
enero 11, 2019
good conditioner
PUBLICADO POR:
Luann P.
enero 11, 2019
would like a nicer scent- natural one of course
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Luann - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sherise K
enero 8, 2019
Yuck
PUBLICADO POR:
Sherise K
enero 8, 2019
Worst conditioner ever never took one tangle out of my hair left it dry and brittle
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Sherise - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Pamela M.
diciembre 18, 2018
No more
PUBLICADO POR:
Pamela M.
diciembre 18, 2018
Will not waste my time on this conditioner. Did nothing for my hair but make it feel oily within 1 day.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Pamela - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
brenda A.
diciembre 7, 2018
Quality
PUBLICADO POR:
brenda A.
diciembre 7, 2018
Was not high quailty i expected.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Brenda - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lorraine R.
diciembre 6, 2018
bye
PUBLICADO POR:
Lorraine R.
diciembre 6, 2018
didn't care for the texture
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Lorraine - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Barbara C.
diciembre 3, 2018
Just ok
PUBLICADO POR:
Barbara C.
diciembre 3, 2018
Not so special. I didn't see any big improvement in my hair with this product.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Barbara - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Chrystal P.
diciembre 2, 2018
Used the whole bottle just to somewhat comb thru
PUBLICADO POR:
Chrystal P.
diciembre 2, 2018
Don't waste yo money
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Crystal - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
sparkling
noviembre 22, 2018
can't even open it
PUBLICADO POR:
sparkling
noviembre 22, 2018
I struggled opening the bottle and the contents were way too thick , a very cumbersome and annoying experience:(
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Sparkling - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Brandie L.
septiembre 2, 2018
Why did you change this....
PUBLICADO POR:
Brandie L.
septiembre 2, 2018
I wish you had never changed this product. The new formula now leaves my hair feeling like straw. Unfortunately I have several bottles to get through, I am seriously debating about throwing them away but that’s a lot of money. I loved the original product that I used for 2 years. To find something that keeps my hair as healthy as the original formula was so difficult. Very disappointed.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Brandie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sadaf M.
agosto 19, 2018
Not pleasant
PUBLICADO POR:
Sadaf M.
agosto 19, 2018
What happened to my regular conditioner. This left my hair dry and brittle . Second time I used it I used more than normal to get the soft feeling that I used to get. But it made my hair dull and lifeless. I won't be ordering this product again.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sadaf - We're truly sorry that our Repair Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Courtney H.
agosto 12, 2018
Definitely different
PUBLICADO POR:
Courtney H.
agosto 12, 2018
Only used it once so far but it left my hair smelling like an 80s locker room. Very perfumey smell. Hair is good...nothing to write home about but it does the job. Hoping for awesome results after a few more uses. :)
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Courtney - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Phyllis C.
agosto 7, 2018
Leaked all over the place
PUBLICADO POR:
Phyllis C.
agosto 7, 2018
This was the first time I bought products in the new packaging. When I opened the box the shampoo and conditioner had leaked all over everything which is strange because they were in a bag and the bottles were not punctured. Are you using these new bottles to save cost? It’s not worth it to have to deal with this mess.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Phyllis - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Wendy M.
agosto 3, 2018
Disappointed
PUBLICADO POR:
Wendy M.
agosto 3, 2018
I was hoping this would be great but after using the conditioner it didn't seem to do anything. It was almost the opposite. I feel like my hair is dryer and more frizzy
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Wendy - We're truly sorry that our Repair Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sandra S.
agosto 1, 2018
Not great for dry hair
PUBLICADO POR:
Sandra S.
agosto 1, 2018
Insufficient conditioner for dry ends. Would not order again.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sandra - We're truly sorry that our Repair Conditioner as an insufficient conditioner for your ends. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kathy R.
julio 30, 2018
Not my favorite
PUBLICADO POR:
Kathy R.
julio 30, 2018
I don’t really care for the repair conditioner. My hair feels cousrse afterwards.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Kathy - We're truly sorry that our Repair Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Beverly S.
julio 25, 2018
Only used once so far
PUBLICADO POR:
Beverly S.
julio 25, 2018
I had to use more than my regular conditioner to untangle my hair. But I have only used it once so far so will see if my hair is in better condition after a month of use.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Beverly - We're truly sorry that our Repair Conditioner did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
lorraine W.
julio 23, 2018
A lot needed
PUBLICADO POR:
lorraine W.
julio 23, 2018
Used along with the repair shampoo. Found my hair needed quite a lot, before I could comb it through, and felt my hair wasn't as conditioned as I would like. I had to wash my hair every other day, as it went flat and greasy, not sure if it was the conditioner, I liked the shampoo, not sure about the conditioner.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Lorraine - We're truly sorry that our Repair Conditioner did not provide the conditioning you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jenifer B.
julio 13, 2018
Doesn’t work for my hair
PUBLICADO POR:
Jenifer B.
julio 13, 2018
I used this conditioner twice. It doesn’t add moisture hardly at all. I have to use a lot of leave-in conditioner after using this product to make my hair feel normal. Wouldn’t recommend.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jenifer - We're truly sorry that our Repair Conditioner did not provide the moisture you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cynthia N.
julio 10, 2018
Stiff
PUBLICADO POR:
Cynthia N.
julio 10, 2018
It made my hair very stiff.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Cynthia - We're truly sorry that our Repair Conditioner left your hair feeling stiff. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kristine M.
julio 1, 2018
Not as good as Aussie 3 Minute Conditioner
PUBLICADO POR:
Kristine M.
julio 1, 2018
Doesn't make your hair feel like silk.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Kristine - We're truly sorry that our Repair Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
PUBLICADO POR:
Mary P.
junio 27, 2018
Something changed
PUBLICADO POR:
Mary P.
junio 27, 2018
I have bought this conditioner previously but when I used this new bottle, something changed. It doesn't detangle my hair like it did before and my hair isn't as soft. Not sure if there was a formula change with the packaging change but I am disappointed because I thought I had finally found a product that was great...and then something changed.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Mary - We're sorry to hear that you were disappointed by your experience with our Repair Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
PUBLICADO POR:
Sharon A.
junio 20, 2018
Its ok
PUBLICADO POR:
Sharon A.
junio 20, 2018
I don't like the smell
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sharon - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Masumi M.
junio 18, 2018
Smells great
PUBLICADO POR:
Masumi M.
junio 18, 2018
Like most of the add-on products this bottle is too small. My hair is long & I went thru this bottle in less than 2 weeks, and I don’t even wash my hair everyday.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Masumi - Thank you for your feedback. We apologize for the disappointing experience you had with our At Full Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Suse D.
junio 1, 2018
Not what I expected.
PUBLICADO POR:
Suse D.
junio 1, 2018
Missed the Smell & Shine I prev got with Heart Lock It shampoo.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Suse - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
stacy S.
mayo 22, 2018
Good ish
PUBLICADO POR:
stacy S.
mayo 22, 2018
Good ish but need to a lot of it for it to make your hair in tangled from shampoo
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Stacy - We're truly sorry that our Repair Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
beata L.
mayo 20, 2018
Disappointed
PUBLICADO POR:
beata L.
mayo 20, 2018
I thought it will made my hair smoother and stronger,it did not,will not buy it again, going back to old condiotioner
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Beata - We're truly sorry that our Repair Conditioner did not make your hair smoother and stronger as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
karen M.
abril 26, 2018
Bottle broken!
PUBLICADO POR:
karen M.
abril 26, 2018
Pump never worked....so messy to use. Conditioner ok but not great.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Karen - We're truly sorry that our At Full Strength Conditioner pump did not work and you were not completely satisfied with the product result. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Janet B.
abril 23, 2018
Why did you change this too?
PUBLICADO POR:
Janet B.
abril 23, 2018
The previous version of this product was excellent, however the new bottle is not user friendly, I miss the pump. The fragrance of the new product is offputting and this has no moisture in it, after using it for a few days I had dry staticky hair that I could not control. It is difficult to style and holds no body or shape since the switch. I will be searching for a new conditioner as well, Very disappointed.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Janet - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Courtney W.
abril 9, 2018
Not helpful
PUBLICADO POR:
Courtney W.
abril 9, 2018
This conditioner did not condition and made my hair feel like straw.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Courtney - We're truly sorry that our Repair Conditioner did not condition and made your hair feel like straw. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Shayla D.
abril 5, 2018
Not so soft
PUBLICADO POR:
Shayla D.
abril 5, 2018
I really like salon products, but this conditioner was a bust... there was no silky softness and my tangles were worse. The thickening conditioner was amazing.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Shayla - We're truly sorry that our Repair Conditioner did not provide the softness you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Debra M.
marzo 29, 2018
Conditioner just wasn't for me or the shampoo
PUBLICADO POR:
Debra M.
marzo 29, 2018
I'm sorry I'm not happy with this also these conditioner and shampoos are just not for me I need more conditioner to stop the frizz and make it soft and silky and this just didn't do it for me sorry like I say everybody's hair is different so it may work for somebody else just not for me
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Debra - We're truly sorry that our At Full Strength did not provide the silk you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Darren P.
marzo 28, 2018
BEtter then shampoo
PUBLICADO POR:
Darren P.
marzo 28, 2018
Abit better then shampoo but have to use a lot about 20 pumps and I only have shoulder length hair. Bottle is not very big so could work out quite expensive
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Darren - Thank you for your feedback. We apologize for the disappointing experience you had with our At Full Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sarah R.
marzo 17, 2018
Frizzy, tangled hair
PUBLICADO POR:
Sarah R.
marzo 17, 2018
Did nothing to fix the mess the matching shampoo made of my hair. I have a chin length bob and it was still tangled after conditioning with big knots at my roots and dried very frizzy. Straight in the trash.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Sarah - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Diane T.
febrero 21, 2018
Nothing Special
PUBLICADO POR:
Diane T.
febrero 21, 2018
Nothing special about this product, it doesn't make your hair feel any better, or shiny. I have never been a fan of any products offered by ESalon, except the color. I have tried many over the years.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Diane - We apologize for the disappointing experience you had with our At Full Strength Color Care Repair Conditioner, and truly appreciate you reaching out to provide your feedback. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
omoore
febrero 18, 2018
oily
PUBLICADO POR:
omoore
febrero 18, 2018
after washed with shampoo, this works ok n help with detangled n later on , made my hair oily, itchy scalp, dry flakes
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Omoore - We're truly sorry that our At Full Strength Color Care Repair Conditioner did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Karen M.
febrero 12, 2018
Repair Conditioner
PUBLICADO POR:
Karen M.
febrero 12, 2018
This conditioner reminded me of the conditioner you receive in any box color that you buy at the retail or drugstores. I couldn't say that it repaired my hair.... I have terrible frizzies. It is thick, and a little goes a long way. . I didn't really get a smell that was pleasing or unpleasant.
Again I have an unopened bottle that won't be used. I can't say that it may not repair someones' hair but not mine. Thank you for reading and I'm sorry I could not give it more than 2 stars as that is my honest opinion of this product.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Karen - We're truly sorry that our At Full Strength did not tame your frizz as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Cowriderka
febrero 8, 2018
Color care Repair Conditioner
PUBLICADO POR:
Cowriderka
febrero 8, 2018
The conditioner is ok. I wish it would last longer but by the end of the day, fly away hair! I dont know if the conditioner is compromised because of the hard water and high calcium though the water is filtered throughout the house.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Cowriderka - We're truly sorry that our At Full Strength Color Care Repair Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cynthia M.
febrero 3, 2018
Did not do what it claims to do.
PUBLICADO POR:
Cynthia M.
febrero 3, 2018
Didi not repair my hair at all. It actually made my hair worse!! Hate this product!!!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Cynthia - We're truly sorry that our At Full Strength left your hair feeling worse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Suzanne C.
febrero 2, 2018
Bottle failure
PUBLICADO POR:
Suzanne C.
febrero 2, 2018
The bottle won't open! Want to try it but I cannot get The pump to work!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Suzanne - We are so sorry to hear your order arrived damaged. We're always looking to improve our service and products. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Fiona L.
enero 24, 2018
Never received it
PUBLICADO POR:
Fiona L.
enero 24, 2018
Haven’t received item
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Fiona - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Marcy H.
diciembre 17, 2017
Good product, bad bottle
PUBLICADO POR:
Marcy H.
diciembre 17, 2017
I like the product but may not order again because the pump just won’t come open to work. Would rather have a squeeze bottle
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Marcy - Thanks for bringing the issue you’re having with the dispensing pump on our At Full Strength Color Care Repair Conditioner to our attention. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We're always looking to improve our service and products, and truly value everything our clients say. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jacky I.
diciembre 10, 2017
Dries hair out
PUBLICADO POR:
Jacky I.
diciembre 10, 2017
Finished the bottle in hopes it would change but made my hair worse
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Jacky - We're truly sorry that our At Full Strength Color Care Repair Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sarah S.
noviembre 10, 2017
Okay
PUBLICADO POR:
Sarah S.
noviembre 10, 2017
Unlocked my hair after the shampoo had knotted it together.
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Sarah- Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Louvenia D.
octubre 30, 2017
Not reviewed
PUBLICADO POR:
Louvenia D.
octubre 30, 2017
I didn’t receive this!!!! Please resend
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Louvenia- We are currently processing a complimentary replacement order for you. Once the order has shipped, you will receive a separate email confirmation with an estimated date of delivery. We apologize for the inconvenience. Please let us know if we can assist you further!
PUBLICADO POR:
Susan H.
octubre 26, 2017
Average
PUBLICADO POR:
Susan H.
octubre 26, 2017
Perhaps my hair is to thin or not damaged enough but I find my hair is totally lifeless and flat after using this product
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Susan- We're sorry to hear that you were disappointed by your experience with our At Full Strength Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
PUBLICADO POR:
Sonia S.
octubre 13, 2017
waste of money
PUBLICADO POR:
Sonia S.
octubre 13, 2017
very runny and not moisturising at all. didn't feel like it did anything for my hair at all.
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Sonia- We're sorry to hear that you were disappointed by your experience with our At Full Strength Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Jennifer G.
septiembre 30, 2017
Total disappointment
PUBLICADO POR:
Jennifer G.
septiembre 30, 2017
Smells like bar soap and was not able to remove the tangles produced by the also horrible shampoo...waste of money for sure!
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PUBLICADO POR:
Marisa
Respuesta de nuestros expertos
Jennifer - Thank you for your feedback. We're sorry that you were unhappy with the scent. We're constantly looking to improve our service and products based on what clients, like you, share with us.
PUBLICADO POR:
Melissa M.
septiembre 12, 2017
It might work for someone else
PUBLICADO POR:
Melissa M.
septiembre 12, 2017
It was too heavy for me. Smells great and great packaging
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Melisa- Thank you for your feedback. We apologize for the disappointing experience you had with our At Full Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Debbie C.
septiembre 11, 2017
not worth the money
PUBLICADO POR:
Debbie C.
septiembre 11, 2017
It works the same as my pantene conditioner for color treated hair. I was really disappointed.
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Debbie- We're sorry to hear that you were disappointed by your experience with our At Full Strength Color Care Repair Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
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