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By submitting this form, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from eSalon at the cell number used when signing up. Consent is not a condition of purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg and data rates may apply. View Terms & Privacy
Gwen- We're sorry to hear that the results of our At Full Strength Color Safe Repair Conditioner did not provide the results you expected. Per your Satisfaction Guarantee, we've added a store credit to your eSalon account for the amount of your purchase. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Roxann P.
August 15, 2016
Not what I expected
POSTED BY:
Roxann P.
August 15, 2016
This conditioner doesnt do well on natural curly hair. My hair feels very course when it is wet and tends to be frizzy when dry.
Roxann - We're sorry to hear that you were disappointed by your experience with our Color Safe Repair Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Kelli D.
July 18, 2016
Bad conditioner
POSTED BY:
Kelli D.
July 18, 2016
Hated this product.....just didn't work, no conditioning!!
Keli- We're sorry to hear that the results of our At Full Strength Color Safe Repair Conditioner did not provide the results you expected. Per your Satisfaction Guarantee, we've added a store credit to your eSalon account for the amount of your purchase. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Rebecca B.
June 21, 2016
Disappointed
POSTED BY:
Rebecca B.
June 21, 2016
Didn't work as expected but maybe I'll give another in the product line a chance.
Rebecca- We're sorry to hear that the results of our At Full Strength Color Safe Repair Conditioner did not provide the results you expected. Per your Satisfaction Guarantee, we've added a store credit to your eSalon account for the amount of your purchase. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
.
June 13, 2016
Decent but not the best shampoo I've used
POSTED BY:
.
June 13, 2016
The shampoo is ok but it does not feel like Salon formula shampoo and I don't feel that it moisturizes and rebuilds my hair as it claims. I will not order this product again.
Angele - Thank you for your feedback on your experience with our At Full Strength Color Safe Repair Conditioner. Because you felt our conditioner didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee.
POSTED BY:
Anne F.
May 13, 2016
Pump problem
POSTED BY:
Anne F.
May 13, 2016
The pump doesn't work. Had this problem with a previous purchase of a shampoo. The product works well though.
Anne - We're sorry to hear you experienced any difficulty with the pump on our At Full Strength Color Safe Repair Conditioner. To unlock the pump, turn the silver ring clockwise until it is secured tightly, then twist the head of the pump counter-clockwise for a quarter turn. If you have already done this and the pump is not working, please contact us and we’ll gladly send a replacement to you.
Rosario- ¡Nos alegra saber que estás disfrutando del acondicionador Repair Color Care! Realmente valoramos sus comentarios y esperamos tener noticias suyas nuevamente en el futuro.
POSTED BY:
Anita S.
February 1, 2021
Repair Conditioner
POSTED BY:
Anita S.
February 1, 2021
Hält was es verspricht, werd ich bestimmt nochmal bestellen
Brigitte - Realmente sentimos que nuestro Repair Conditioner no proporcionó los resultados que esperaba. Hemos llegado a usted por correo electrónico a ver qué podemos hacer acerca de remediar esta situación, por nuestra garantía de satisfacción. Valoramos a cada cliente y miramos adelante a proveer de usted con un producto que mejor se adapte a sus necesidades. Mantener un ojo en su bandeja de entrada para más detalles.
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