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This conditioner is amazing on its own or I have combined it with a bit of the deeply invested nourishing mask and wow my hair was incredibly soft and healthy looking! Only thing I don't like is the bottle size! I wish it was bigger with a pump that dispensed a bit more on each pump.
Works well. Doesn't smell good like I'd hoped it would. Leaves hair soft and not tangled. The spout/pump needs to be bigger though, takes 4-5 pumps to get enough for long hair.
I have not used the conditioner long enough to really give an impression. However, I do notice that is has a very nice gel-like consistency that easily spreads on my hair. You don't need a lot to get your hair soaked in product. It smells very perfumed, which I like but if you are not a person who likes heavily scented items, I wouldn't recommend this to you. I am a little disappointed that I'm not seeing immediate results with this conditioner but I want to keep giving it a shot.
Hello Sheryl - We're truly sorry that our Repair Color Care Conditioner did not provide the results you were hoping for. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rena K.
October 13, 2021
Could be better
POSTED BY:
Rena K.
October 13, 2021
I am very disappointed in this product. I was expecting a deep moisturizing and detangleing result. I can feel how a moisturizer goes once I put it on, this did not feel right. It was hard to comb out and left my hair stacticie and dry. The classic conditioner is much better. I just wanted something like the classic but stronger, more detangling and moisturizing. When the conditioner is on I want it to feel like slime. I love the color and other products, this is the first one that I'm not crazy about.
Rena - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
sherri S.
May 12, 2021
Doesn't do what it says it should do for my hair
POSTED BY:
sherri S.
May 12, 2021
This conditioner does not do any of the things described it should do to my hair
Sherri - We're truly sorry that our Repair Color Care Conditioner did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Please keep an eye on your inbox for more details.
Theresa - We’re truly sorry that our Repair Color Care Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Heather - We're truly sorry that our Repair Color Care Conditioner did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kelly P.
May 19, 2020
No Noticeable Improvement
POSTED BY:
Kelly P.
May 19, 2020
I have used this a few times now and it doesn't seem to work into my hair well where I have to apply a lot just to be able to comb it through. Even after leaving it on for 5+ minutes, my hair feels tangled. There haven't been any noticeable results yet but I'll finish the bottle off and see if this changes.
Kelly - We're truly sorry that our Repair Color Care Conditioner did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Jackie - We're truly sorry that our Repair Color Care Conditioner did not provide the repairing quality that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Melissa W.
May 11, 2020
No Noticable Difference
POSTED BY:
Melissa W.
May 11, 2020
I can find less expensive conditioner at Walmart that is at least if not more nourishing than this proved to be. I used it about 3 times and then threw the rest away and went back to what I had used before.
Melissa - We're truly sorry that our Repair Color Care Conditioner did not provide the conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Ana - We're truly sorry you did not receive our Repair Color Care Conditioner as expected. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
POSTED BY:
My G
April 30, 2020
Not great
POSTED BY:
My G
April 30, 2020
My hair has been very dry since using this product.
My G - Thank you for your feedbacks. We apologize for the disappointing experience you have had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Holly H.
April 6, 2020
Not what I was hoping
POSTED BY:
Holly H.
April 6, 2020
I don’t like the smell. It doesn’t really seem to do much conditioning.
Holly H. - Thank you for your feedback. Upon reviewing your eSalon profile, we see that you have already worked with one of our team members to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Heather H.
February 11, 2020
Soooo snarled and dry
POSTED BY:
Heather H.
February 11, 2020
I can not even use this conditioner as a stand alone conditioner. I have to use my normal conditioner plus this one or the snarles are unbelievable and my hair was soooo dry. I love the color esalon puts out but the conditioners, shampoos, and hair masks and hydrators need help.
Heather - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Color Care Conditioner. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rose H.
November 30, 2019
Awful product
POSTED BY:
Rose H.
November 30, 2019
I never thought I'd say this about any esalon product, but I agree with some of the other reviews, this feels like a cheap conditioner. I've had to use loads of it and even then my hair feels like straw and needs to be saved by loads of leave in product. I have been promoting esalon to anyone & everyone since 2016, but these new conditioners are not worth the money, bring back the original formulas please.
Rose H. - We're truly sorry that our Repair Color Care Conditioner did not provide the outcome you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Linda - We're truly sorry that our Repair Color Care Conditioner did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
deborah K.
September 28, 2019
Color doesn't cover grays
POSTED BY:
deborah K.
September 28, 2019
Color has been adjusted twice and it still doesn't cover the gray roots. The products I used from Sallys always worked. What is wrong with this hair color? It's very frustrating because now I have to go to work again with half colored roots. They are not brown -- they are light gold and look terrible. I guess if this can't be fixed I'll save my money and go back to what works. I ordered a bunch of other stuff too -- hair mask, color tint, color camo, dry shampoo -- I just hope those items work as advertised. The color is great where it actually shows up -- but the roots are terrible.
Deborah - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
POSTED BY:
Jennifer C.
September 24, 2019
Not for me
POSTED BY:
Jennifer C.
September 24, 2019
This mat be great for many hair types, but I did not care for it at all. If there had been a trial size or sample first, i'd never have bought this. It was expensive and I did not like the feel of it or how my hair felt or looked after using it. It might be amazing for someone, but not for me.
Jennifer - We're truly sorry that our Repair Color Care Conditioner did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lynda W.
September 9, 2019
Residue
POSTED BY:
Lynda W.
September 9, 2019
Seemed to leave a residue after using it more that three shampoos in a row
Lynda - We're truly sorry that our Repair Color Care Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Holly S.
June 11, 2019
Hair doesn't feel conditioned.
POSTED BY:
Holly S.
June 11, 2019
For some reason, this does not work well with my hair. I love the classic conditioner, so I figured this would be good for winter dryness. It almost seemed more like a shampoo because my hair felt rough just after rinsing--almost like it does right after you rinse out hair color.
Holly - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Sandra C.
June 8, 2019
conditions but no detangler
POSTED BY:
Sandra C.
June 8, 2019
This works well, but it doesn't detangle. I have curly hair and need a detangler.
Sandra - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Patricia G.
June 7, 2019
Did not like
POSTED BY:
Patricia G.
June 7, 2019
It did not give me the results I expected. My hair is fine and needs moisture. I did not like the scent of this product. For my type of hair, I would not recommend this product.
Patricia G. - We're truly sorry that our Repair Color Care Conditioner did not provide the results you expected. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Naomi L.
May 6, 2019
Not very silky
POSTED BY:
Naomi L.
May 6, 2019
I didn't get the feel of repair or softness.. my hair was more coarse in texture after use. I would probably buy the hair mask instead.
Naomi - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Color Care Conditioner. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Elisabeth B.
April 7, 2019
Very thin
POSTED BY:
Elisabeth B.
April 7, 2019
The consistency of this conditioner is very thin. It did nothing for my hair. It was like I didn't use a condtioner at all.
Very disappointed with this product
Elisabeth - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Color Care Conditioner. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Cindy K.
April 4, 2019
Not satisfactory
POSTED BY:
Cindy K.
April 4, 2019
I ordered both Shampoo and Conditioner and didn’t like either. I have long hair and had to use a ton of leave in conditioner to brush out!
Cindy - We're truly sorry that our Repair Color Care Shampoo and Repair Color Care Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
DeeDee
March 9, 2019
Very dissapointed
POSTED BY:
DeeDee
March 9, 2019
I read the reviews and really thought this would be good match for my hair. All it seemed to do is suck all the moisture out of my hair. I could tell before I even rinsed it out. I tried it again and had the same result. I won't be using this again.
DeeDee - We're truly sorry that our Repair Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Suzy - We're truly sorry that our Repair Color Care Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kelly M.
February 1, 2019
Bleh!
POSTED BY:
Kelly M.
February 1, 2019
This conditioner was very disappointing. I have very thick curly hair and need a conditioner with substance. Even using a 50 Cent piece size dollop it was difficult to disperse through my hair and it was not moisturizing enough. I had to use twice as much leave in conditioner to compensate. I typically use Cat Walk or Ouidad products and Dove for curly hair when in a pinch. All of those are better than the repair conditioner.
Kelly - We're truly sorry that our Repair Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rebecca S.
January 25, 2019
it was ok
POSTED BY:
Rebecca S.
January 25, 2019
I didn't find it gave me the results that my hair color order shampoo and conditioner did....I maybe am ordering the wrong product that they send you to use after you color your hair? It didn't smell the same either...im not sure ill order again.I still love my hair coloring product though!
Rebecca - We're truly sorry that our Repair Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Patricia B.
January 16, 2019
Not my favorite
POSTED BY:
Patricia B.
January 16, 2019
Not my favorite I did not have good outcomes with this product, my hair was still dry
Patricia - We apologize for the disappointing experience you had with our Repair Conditioner. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Luann - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Sherise K
January 8, 2019
Yuck
POSTED BY:
Sherise K
January 8, 2019
Worst conditioner ever never took one tangle out of my hair left it dry and brittle
Sherise - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Pamela M.
December 18, 2018
No more
POSTED BY:
Pamela M.
December 18, 2018
Will not waste my time on this conditioner. Did nothing for my hair but make it feel oily within 1 day.
Pamela - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Brenda - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Lorraine - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Barbara C.
December 3, 2018
Just ok
POSTED BY:
Barbara C.
December 3, 2018
Not so special. I didn't see any big improvement in my hair with this product.
Barbara - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Crystal - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
sparkling
November 22, 2018
can't even open it
POSTED BY:
sparkling
November 22, 2018
I struggled opening the bottle and the contents were way too thick , a very cumbersome and annoying experience:(
Sparkling - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Brandie L.
September 2, 2018
Why did you change this....
POSTED BY:
Brandie L.
September 2, 2018
I wish you had never changed this product. The new formula now leaves my hair feeling like straw. Unfortunately I have several bottles to get through, I am seriously debating about throwing them away but that’s a lot of money. I loved the original product that I used for 2 years. To find something that keeps my hair as healthy as the original formula was so difficult. Very disappointed.
10 of 12 people found this review helpful. Did you?
Brandie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Sadaf M.
August 19, 2018
Not pleasant
POSTED BY:
Sadaf M.
August 19, 2018
What happened to my regular conditioner. This left my hair dry and brittle . Second time I used it I used more than normal to get the soft feeling that I used to get. But it made my hair dull and lifeless. I won't be ordering this product again.
Sadaf - We're truly sorry that our Repair Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Courtney H.
August 12, 2018
Definitely different
POSTED BY:
Courtney H.
August 12, 2018
Only used it once so far but it left my hair smelling like an 80s locker room. Very perfumey smell. Hair is good...nothing to write home about but it does the job. Hoping for awesome results after a few more uses. :)
Courtney - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Phyllis C.
August 7, 2018
Leaked all over the place
POSTED BY:
Phyllis C.
August 7, 2018
This was the first time I bought products in the new packaging. When I opened the box the shampoo and conditioner had leaked all over everything which is strange because they were in a bag and the bottles were not punctured. Are you using these new bottles to save cost? It’s not worth it to have to deal with this mess.
Phyllis - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Wendy M.
August 3, 2018
Disappointed
POSTED BY:
Wendy M.
August 3, 2018
I was hoping this would be great but after using the conditioner it didn't seem to do anything. It was almost the opposite. I feel like my hair is dryer and more frizzy
Wendy - We're truly sorry that our Repair Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sandra S.
August 1, 2018
Not great for dry hair
POSTED BY:
Sandra S.
August 1, 2018
Insufficient conditioner for dry ends. Would not order again.
Sandra - We're truly sorry that our Repair Conditioner as an insufficient conditioner for your ends. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kathy R.
July 30, 2018
Not my favorite
POSTED BY:
Kathy R.
July 30, 2018
I don’t really care for the repair conditioner. My hair feels cousrse afterwards.
Kathy - We're truly sorry that our Repair Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Beverly S.
July 25, 2018
Only used once so far
POSTED BY:
Beverly S.
July 25, 2018
I had to use more than my regular conditioner to untangle my hair. But I have only used it once so far so will see if my hair is in better condition after a month of use.
Beverly - We're truly sorry that our Repair Conditioner did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
lorraine W.
July 23, 2018
A lot needed
POSTED BY:
lorraine W.
July 23, 2018
Used along with the repair shampoo. Found my hair needed quite a lot, before I could comb it through, and felt my hair wasn't as conditioned as I would like. I had to wash my hair every other day, as it went flat and greasy, not sure if it was the conditioner, I liked the shampoo, not sure about the conditioner.
Lorraine - We're truly sorry that our Repair Conditioner did not provide the conditioning you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jenifer B.
July 13, 2018
Doesn’t work for my hair
POSTED BY:
Jenifer B.
July 13, 2018
I used this conditioner twice. It doesn’t add moisture hardly at all. I have to use a lot of leave-in conditioner after using this product to make my hair feel normal. Wouldn’t recommend.
Jenifer - We're truly sorry that our Repair Conditioner did not provide the moisture you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Cynthia - We're truly sorry that our Repair Conditioner left your hair feeling stiff. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Kristine - We're truly sorry that our Repair Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
POSTED BY:
Mary P.
June 27, 2018
Something changed
POSTED BY:
Mary P.
June 27, 2018
I have bought this conditioner previously but when I used this new bottle, something changed. It doesn't detangle my hair like it did before and my hair isn't as soft. Not sure if there was a formula change with the packaging change but I am disappointed because I thought I had finally found a product that was great...and then something changed.
Mary - We're sorry to hear that you were disappointed by your experience with our Repair Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
Sharon - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Masumi M.
June 18, 2018
Smells great
POSTED BY:
Masumi M.
June 18, 2018
Like most of the add-on products this bottle is too small. My hair is long & I went thru this bottle in less than 2 weeks, and I don’t even wash my hair everyday.
Masumi - Thank you for your feedback. We apologize for the disappointing experience you had with our At Full Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Suse D.
June 1, 2018
Not what I expected.
POSTED BY:
Suse D.
June 1, 2018
Missed the Smell & Shine I prev got with Heart Lock It shampoo.
Suse - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
stacy S.
May 22, 2018
Good ish
POSTED BY:
stacy S.
May 22, 2018
Good ish but need to a lot of it for it to make your hair in tangled from shampoo
Stacy - We're truly sorry that our Repair Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
beata L.
May 20, 2018
Disappointed
POSTED BY:
beata L.
May 20, 2018
I thought it will made my hair smoother and stronger,it did not,will not buy it again, going back to old condiotioner
Beata - We're truly sorry that our Repair Conditioner did not make your hair smoother and stronger as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
karen M.
April 26, 2018
Bottle broken!
POSTED BY:
karen M.
April 26, 2018
Pump never worked....so messy to use. Conditioner ok but not great.
Karen - We're truly sorry that our At Full Strength Conditioner pump did not work and you were not completely satisfied with the product result. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Janet B.
April 23, 2018
Why did you change this too?
POSTED BY:
Janet B.
April 23, 2018
The previous version of this product was excellent, however the new bottle is not user friendly, I miss the pump. The fragrance of the new product is offputting and this has no moisture in it, after using it for a few days I had dry staticky hair that I could not control. It is difficult to style and holds no body or shape since the switch. I will be searching for a new conditioner as well, Very disappointed.
Janet - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Courtney W.
April 9, 2018
Not helpful
POSTED BY:
Courtney W.
April 9, 2018
This conditioner did not condition and made my hair feel like straw.
Courtney - We're truly sorry that our Repair Conditioner did not condition and made your hair feel like straw. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Shayla D.
April 5, 2018
Not so soft
POSTED BY:
Shayla D.
April 5, 2018
I really like salon products, but this conditioner was a bust... there was no silky softness and my tangles were worse. The thickening conditioner was amazing.
Shayla - We're truly sorry that our Repair Conditioner did not provide the softness you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Debra M.
March 29, 2018
Conditioner just wasn't for me or the shampoo
POSTED BY:
Debra M.
March 29, 2018
I'm sorry I'm not happy with this also these conditioner and shampoos are just not for me I need more conditioner to stop the frizz and make it soft and silky and this just didn't do it for me sorry like I say everybody's hair is different so it may work for somebody else just not for me
Debra - We're truly sorry that our At Full Strength did not provide the silk you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Darren P.
March 28, 2018
BEtter then shampoo
POSTED BY:
Darren P.
March 28, 2018
Abit better then shampoo but have to use a lot about 20 pumps and I only have shoulder length hair. Bottle is not very big so could work out quite expensive
Darren - Thank you for your feedback. We apologize for the disappointing experience you had with our At Full Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Sarah R.
March 17, 2018
Frizzy, tangled hair
POSTED BY:
Sarah R.
March 17, 2018
Did nothing to fix the mess the matching shampoo made of my hair. I have a chin length bob and it was still tangled after conditioning with big knots at my roots and dried very frizzy. Straight in the trash.
Sarah - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Diane T.
February 21, 2018
Nothing Special
POSTED BY:
Diane T.
February 21, 2018
Nothing special about this product, it doesn't make your hair feel any better, or shiny. I have never been a fan of any products offered by ESalon, except the color. I have tried many over the years.
Diane - We apologize for the disappointing experience you had with our At Full Strength Color Care Repair Conditioner, and truly appreciate you reaching out to provide your feedback. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
omoore
February 18, 2018
oily
POSTED BY:
omoore
February 18, 2018
after washed with shampoo, this works ok n help with detangled n later on , made my hair oily, itchy scalp, dry flakes
Omoore - We're truly sorry that our At Full Strength Color Care Repair Conditioner did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Karen M.
February 12, 2018
Repair Conditioner
POSTED BY:
Karen M.
February 12, 2018
This conditioner reminded me of the conditioner you receive in any box color that you buy at the retail or drugstores. I couldn't say that it repaired my hair.... I have terrible frizzies. It is thick, and a little goes a long way. . I didn't really get a smell that was pleasing or unpleasant.
Again I have an unopened bottle that won't be used. I can't say that it may not repair someones' hair but not mine. Thank you for reading and I'm sorry I could not give it more than 2 stars as that is my honest opinion of this product.
19 of 19 people found this review helpful. Did you?
Karen - We're truly sorry that our At Full Strength did not tame your frizz as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Cowriderka
February 8, 2018
Color care Repair Conditioner
POSTED BY:
Cowriderka
February 8, 2018
The conditioner is ok. I wish it would last longer but by the end of the day, fly away hair! I dont know if the conditioner is compromised because of the hard water and high calcium though the water is filtered throughout the house.
Cowriderka - We're truly sorry that our At Full Strength Color Care Repair Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Cynthia M.
February 3, 2018
Did not do what it claims to do.
POSTED BY:
Cynthia M.
February 3, 2018
Didi not repair my hair at all. It actually made my hair worse!! Hate this product!!!
Cynthia - We're truly sorry that our At Full Strength left your hair feeling worse. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Suzanne C.
February 2, 2018
Bottle failure
POSTED BY:
Suzanne C.
February 2, 2018
The bottle won't open! Want to try it but I cannot get The pump to work!
Suzanne - We are so sorry to hear your order arrived damaged. We're always looking to improve our service and products. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Fiona - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Marcy H.
December 17, 2017
Good product, bad bottle
POSTED BY:
Marcy H.
December 17, 2017
I like the product but may not order again because the pump just won’t come open to work. Would rather have a squeeze bottle
Marcy - Thanks for bringing the issue you’re having with the dispensing pump on our At Full Strength Color Care Repair Conditioner to our attention. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We're always looking to improve our service and products, and truly value everything our clients say. Keep an eye on your inbox for more details.
POSTED BY:
Jacky I.
December 10, 2017
Dries hair out
POSTED BY:
Jacky I.
December 10, 2017
Finished the bottle in hopes it would change but made my hair worse
Jacky - We're truly sorry that our At Full Strength Color Care Repair Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Sarah S.
November 10, 2017
Okay
POSTED BY:
Sarah S.
November 10, 2017
Unlocked my hair after the shampoo had knotted it together.
Sarah- Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Louvenia- We are currently processing a complimentary replacement order for you. Once the order has shipped, you will receive a separate email confirmation with an estimated date of delivery. We apologize for the inconvenience. Please let us know if we can assist you further!
POSTED BY:
Susan H.
October 26, 2017
Average
POSTED BY:
Susan H.
October 26, 2017
Perhaps my hair is to thin or not damaged enough but I find my hair is totally lifeless and flat after using this product
Susan- We're sorry to hear that you were disappointed by your experience with our At Full Strength Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
POSTED BY:
Sonia S.
October 13, 2017
waste of money
POSTED BY:
Sonia S.
October 13, 2017
very runny and not moisturising at all. didn't feel like it did anything for my hair at all.
Sonia- We're sorry to hear that you were disappointed by your experience with our At Full Strength Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Jennifer G.
September 30, 2017
Total disappointment
POSTED BY:
Jennifer G.
September 30, 2017
Smells like bar soap and was not able to remove the tangles produced by the also horrible shampoo...waste of money for sure!
Jennifer - Thank you for your feedback. We're sorry that you were unhappy with the scent. We're constantly looking to improve our service and products based on what clients, like you, share with us.
POSTED BY:
Melissa M.
September 12, 2017
It might work for someone else
POSTED BY:
Melissa M.
September 12, 2017
It was too heavy for me. Smells great and great packaging
Melisa- Thank you for your feedback. We apologize for the disappointing experience you had with our At Full Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Debbie C.
September 11, 2017
not worth the money
POSTED BY:
Debbie C.
September 11, 2017
It works the same as my pantene conditioner for color treated hair. I was really disappointed.
Debbie- We're sorry to hear that you were disappointed by your experience with our At Full Strength Color Care Repair Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Annie T.
September 8, 2017
rubbish conditioner
POSTED BY:
Annie T.
September 8, 2017
dreadful, not a good conditioner for fine, colour treated hair.does not untangle
Annie - We are sorry to hear your weren't satisfied with At Full Strength Repair Conditioner. We've added a credit in your account, so you can try something new.
POSTED BY:
Katelyn N.
August 31, 2017
Makes my hair dry
POSTED BY:
Katelyn N.
August 31, 2017
Like I said with the shampoo this made my hair very very dry it smells amazing but no good for my locks.
Katelyn- We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee.
POSTED BY:
Alison W.
August 22, 2017
can't get the pump to work
POSTED BY:
Alison W.
August 22, 2017
very disappointing that I can't get the pump to work no matter how I twist and pull. I had the same issue with the shampoo bottle but eventually, it came loose and worked. If you have a 'tested' pump you can send me that would be great.
Alison - Thank you for your feedback. We apologize for the disappointing experience you had with our At Full Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Kathy W.
August 18, 2017
Heavy conditioner
POSTED BY:
Kathy W.
August 18, 2017
This is a good deep conditioner, but too heavy for daily use for my hair. After a few days of using a very minimal amount my hair was very heavy. This is good for maybe once a week conditioning treatment. Still looking for a good daily conditioner for color-treated hair. Can you recommend one for me?
Lorena - Thank you for your feedback. We apologize for the disappointing experience you had with our At Full Strength. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Susan F.
August 15, 2017
Conditioner
POSTED BY:
Susan F.
August 15, 2017
I used quite a bit of conditioner, but my hair was hard to detangle.
Susan- Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Mary Ellen R.
July 23, 2017
Softer hair but needs more work
POSTED BY:
Mary Ellen R.
July 23, 2017
My hair is really curly, frizzy and dry so it's very hard to keep moisture in it and find the products that work. This conditioner helped but wasn't what I needed. For someone with less curls or straight hair would benefit more so than someone with really curly hair.
Mary Ellen - We're truly sorry that our At Full Strength did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
Shauna - We're sorry to hear that you were disappointed by your experience with our At Full Strength. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
Nicole S.
July 10, 2017
Can't rate
POSTED BY:
Nicole S.
July 10, 2017
Same as shampoo it exploded all over the box. Smells wonderful and the samples that come with the kit are amazing but I wish my bottles I paid for I could use!
Nicole - We're truly sorry that our At Full Strength did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Running1
June 26, 2017
Not as Expected
POSTED BY:
Running1
June 26, 2017
I expected this conditioner to be moisturizing but it's not.
Running1 - We're truly sorry that our At Full Strength did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
Mariana - We're truly sorry that our At Full Strength did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Margaret G.
June 21, 2017
Greasy gross hair
POSTED BY:
Margaret G.
June 21, 2017
The shampoo leaves my hair in NEED of conditioner. Hair feels great right out of the rinse. When it dry though OMG. my hair is not greasy. I used to be able to go four or five days without washing and it would feel as greasy as it does when it's dried after a shower. The cheap shampoo and conditioner I used before this make my hair feel way better.
Margaret - We're sorry to hear that you were disappointed by your experience with our At Full Strength. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
April D.
June 13, 2017
Not a fan!
POSTED BY:
April D.
June 13, 2017
My hair is curly and long. I couldn't get through my hair at all! It was a tangled mess! I had to use my store bought conditioner to comb it out!
April - We're truly sorry that our [insert product name] did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Kelly F
May 18, 2017
Disappointed
POSTED BY:
Kelly F
May 18, 2017
I first tried the joining forces and the heat protection spray before I committed to the shampoo and conditioner. They made my hair softer, but sticky. I thought maybe since the shampoo and conditioner were cleaning products they may not be so sticky. Nope. They made my hair sticky too.
Kelly - We're sorry for your experience with our At Full Strength Repair Conditioner. We see you've communicated with one of our representatives who helped process your refund for this product. We hope we can help you find soft, sticky-free hair in the future.
POSTED BY:
Anne D.
April 20, 2017
not my favorite
POSTED BY:
Anne D.
April 20, 2017
it just doesn't feel good on my hair after I use it like the nourishing mask and other conditioners they sell.
Anne - We're truly sorry that our At Full Strenght didn't make your hair feel good. Upon reviewing your profile, we see we were able to help you find a product that you love.
POSTED BY:
melanie N.
March 3, 2017
Esalon - conditioner
POSTED BY:
melanie N.
March 3, 2017
Not that impressed actually, its ok but not the best for very long coloured hair. My hair was still very dry and I tend to use two conditioners to get a better result.
Melanie - Because you felt our At Full Strength Repair Conditioner didn't provide the result you expected, we've issued a credit to your eSalon account. We'll be reaching out to you shortly with recommendations and look forward to delivering the right results for you.
POSTED BY:
Amy G.
February 12, 2017
Not for me
POSTED BY:
Amy G.
February 12, 2017
So far all your products are too heavy for my thin hair! =(
Amy - We're truly sorry that our At Full Strength did not provide the experience you expected. We see a credit has already been added for your products. We look forward to providing you with a product that will better suit your needs.
POSTED BY:
stacey M.
January 25, 2017
Not worth it
POSTED BY:
stacey M.
January 25, 2017
Did nothing for my hair, non hydrating at all. Make my thin hair even more limp.
Stacey - We're sorry your hair didn't feel hydrated by our At Full Strength Repair Conditioner. We've added a credit to your account, so you can try to find something else more to your liking. We recommend our Every Rich Way Moisturizing Conditioner. We'll send you an email with more information soon.
POSTED BY:
Clarissa C.
October 28, 2016
Not bad
POSTED BY:
Clarissa C.
October 28, 2016
I only got to use this twice it helped a little with the frizz but because of the scent I really dont want to use it again. The conditioner was yellow and smelled like a grandma.
Clarissa - Thank you for taking the time to give us feedback. We apologize you don't favor the scent of this conditioner and have added a credit for the amount paid. We will be reaching out to you shortly!
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