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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Heather - We’re truly sorry that our Universal Leave In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Thank you for sharing your feedback!
PUBLICADO POR:
shahrooz A.
junio 5, 2021
watery
PUBLICADO POR:
shahrooz A.
junio 5, 2021
I love the scent of this product, but it feels very liquid, and I still get frizzy if I don't dry my hair. I bought this product to reduce the frizz when I air dry my hair.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Shahrooz - We're truly sorry that our Universal Leave-In did not help with the frizz. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nathalie B.
mayo 25, 2021
Does the job
PUBLICADO POR:
Nathalie B.
mayo 25, 2021
It's just good not great. I wished it would make the hair softer but it does help to detangle my long hair.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Nathalie - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jessica B.
mayo 24, 2021
I've tried better
PUBLICADO POR:
Jessica B.
mayo 24, 2021
Very lightweight and lovely scent, but didn't appear to make much difference
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Jessica B. - Thank you for your feedback. We're truly sorry that our Universal Leave-In did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Marie-Odile T.
mayo 23, 2021
Aucun effet ,
PUBLICADO POR:
Marie-Odile T.
mayo 23, 2021
Aucun effet ,malgré plusieurs essais
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Marie-Odile T. - Merci pour votre commentaire. Nous sommes vraiment désolés d’apprendre que notre Universal Leave-In n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de remédier à cette situation, conformément à notre garantie de satisfaction. Vous retrouverez plus de détails dans l’e-mail envoyé.
PUBLICADO POR:
Alison B.
mayo 16, 2021
Dries my hair out
PUBLICADO POR:
Alison B.
mayo 16, 2021
I always use a leave in conditioner as my fine, long hair gets tangled very easily, making styling hard. I found this product didn’t help me with that. It seemed to dry my hair out, and I had a hard time getting a comb through my damp hair to style. I’m going to stick with a BB conditioner instead which seems to be what my hair likes and needs.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Alison - We're truly sorry that our Universal Leave-In did not provide the moisture or texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Alison A.
mayo 16, 2021
Doesn’t do much
PUBLICADO POR:
Alison A.
mayo 16, 2021
Applied as recommended. Didn’t do much. Would not recommend
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Alison A. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our Universal Leave-In. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Tomyco M.
mayo 11, 2021
It's Ok
PUBLICADO POR:
Tomyco M.
mayo 11, 2021
I have to use it some more to see if I may grow to like it. So far I'm leaning towards not excited with using it.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Tomyco - We're truly sorry that our Universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.
PUBLICADO POR:
Isabell D.
mayo 11, 2021
Meine Erwartung nicht ganz erfüllt
PUBLICADO POR:
Isabell D.
mayo 11, 2021
Ich habe diese Haarpflege erst 3mal benutzt und hatte leider das Ergebnis das meine Haare sich härter anfühlten. Aber.. sie glänzten dann schön 😉
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Isabell D. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Universal Leave-In nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Ashley G.
mayo 7, 2021
Nothing special
PUBLICADO POR:
Ashley G.
mayo 7, 2021
I thought this might help my dry, processed ends and parched scalp after the long winter but this product underwhelmed me. I can’t seem to return it and won’t buy it again. I’m going back to Argan oil.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Ashley - We're truly sorry that our Universal Leave-In did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Fatima B.
mayo 4, 2021
Commande
PUBLICADO POR:
Fatima B.
mayo 4, 2021
Bonjour, a ce jour, je n est toujours pas reçut ma commande sachant que sa fait 1mois que j ai commande ou est elle
Pas satisfait
Melle Belattar fatima
11 rue du bouchet
74150 rumilly
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Fatima B. - Merci pour votre message. Nous sommes désolés pour l'attente de votre commande. Nous vous avons contactés par email pour plus d'information à ce sujet, au plaisir de vous aider !
PUBLICADO POR:
Lorraine B.
abril 26, 2021
Works great but my daughter is allergic
PUBLICADO POR:
Lorraine B.
abril 26, 2021
Sad. It worked well until we discovered that my daughter is allergic to it. Too bad.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Lorraine - We’re truly sorry to hear of the allergic reaction to our Universal Leave-In conditioner. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
PUBLICADO POR:
Mardi M.
abril 26, 2021
Meh...
PUBLICADO POR:
Mardi M.
abril 26, 2021
I found this not very beneficial. may because my hair is a bit over processed right now. but I found it drying
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Mardi - We're truly sorry that our Universal Leave-In did not provide the hydration that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Courtney G.
abril 26, 2021
Awkward packaging for this product
PUBLICADO POR:
Courtney G.
abril 26, 2021
I wouldn’t order again. The product is too runny for the packaging it comes in - there’s no way to squeeze out only a little bit without making a huge mess. It smells nice and seems to work well, but having to wipe up spilled product every time isn’t worth it.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Courtney - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Qods S.
abril 15, 2021
Jamais reçu
PUBLICADO POR:
Qods S.
abril 15, 2021
Jamais reçu
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Qods S. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre Universal Leave-in manquait à votre commande. Nous allons revenir vers vous par email afin de remédier à cette situation.
PUBLICADO POR:
ELSA C.
abril 3, 2021
Didn't work for me
PUBLICADO POR:
ELSA C.
abril 3, 2021
This product made my hair smell weird.
I tried it several different ways but it smelled bad and it also made hair sticky.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Elsa - We’re truly sorry that our Universal Leave In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
.
abril 2, 2021
Unused
PUBLICADO POR:
.
abril 2, 2021
Waste of money as I dare not use any other products of yours after the state the colour left my hair in. Usually I love colouring my hair and the feel of the newly coloured hair but this time the result was so bad I washed it immediately after seeing the awful colour and the straw like feel of my hair. Unsubscribe me from further emails.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Good morning! Thank you for your feedback. We are so sorry to hear that you were not pleased with the end result of our color application. We hope that you will have a chance to use our Universal Leave-In in the future. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Imola- Leah N.
abril 2, 2021
Would not recommend...
PUBLICADO POR:
Imola- Leah N.
abril 2, 2021
Absolutely a big mistake after coloured hair!
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Imola- Leah N. - Thank you for your feedback. We're truly sorry that our Universal Leave-In did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Mollie G.
marzo 30, 2021
Watery
PUBLICADO POR:
Mollie G.
marzo 30, 2021
Don’t care for this product, very watery doesn’t seem to condition my hair at all and I love a good leave in conditioner..smells good but that’s about it
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Mollie - We're truly sorry that our Universal Leave-In did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ilkin M.
marzo 30, 2021
Kein Effekt
PUBLICADO POR:
Ilkin M.
marzo 30, 2021
Ich verwende eine sehr gute teure andere Marke und wollte hier mal ausprobieren. Sehe keinen Effekt.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Ilkin M. - Vielen Dank für Ihre Kontaktaufnahme. Wir bedauern sehr, dass unser Universal Leave-In nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Yamina D.
marzo 17, 2021
Soin sans rinçage
PUBLICADO POR:
Yamina D.
marzo 17, 2021
Perso il alourdit mes cheveux et son rêche je porte la Charlotte au boulot 8h et c'est pas top du tout a voir en week-end
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Yamina D. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que notre soin Universal Leave-in n'a pas répondu à vos attentes. Nous allons vous contacter par email afin de remédier à cette situation et de trouver des produits qui vous correspondrons mieux. À très vite !
PUBLICADO POR:
Elizabeth S.
marzo 17, 2021
Asked to review but order had not arrived.
PUBLICADO POR:
Elizabeth S.
marzo 17, 2021
It hasn’t arrived yet... mails are slow so I know it is not your fault just cannot review something I have not received. Thanks!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Elizabeth - We're truly sorry that your Universal Leave-In has yet to arrive. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee! Keep an eye on your inbox for more details.
PUBLICADO POR:
Kristin F.
marzo 7, 2021
Too soft
PUBLICADO POR:
Kristin F.
marzo 7, 2021
My hair feels too soft after using this. I have natural soft curls and they end up being less curly and undefined with this product even after using a gel and cream to try to get the structure back into my hair
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kristin - We're truly sorry that our Universal Leave-In did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tina W.
marzo 5, 2021
Not for me
PUBLICADO POR:
Tina W.
marzo 5, 2021
I found the texture that this left on my hair was simply awful, in fact I’m afraid it went in the bin, my hair is very dry and even with a good brushing this was difficult to manage.
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Tina - We're truly sorry that you are not satisfied with our Universal Leave-In. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elizabeth H.
marzo 4, 2021
Conditioner
PUBLICADO POR:
Elizabeth H.
marzo 4, 2021
It’s not for me .. tried it n did not like the results so I took it off my order
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Elizabeth - We're truly sorry that our Universal Leave-In did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Matilde C.
febrero 28, 2021
Leave-in conditioner
PUBLICADO POR:
Matilde C.
febrero 28, 2021
IMy hair is soft but it still appears frizzy after use.. I was hoping it would be a bit more manageable.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Matilde - We're truly sorry that our Universal Leave In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Maria K.
febrero 25, 2021
Drying
PUBLICADO POR:
Maria K.
febrero 25, 2021
Protein rich, but quite drying on my curly hair.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Maria K. - Thank you for reaching out to us here at eSalon! We are so sorry that our Universal Leave-in did not provide the hydration you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Christina CJ W.
febrero 25, 2021
So so
PUBLICADO POR:
Christina CJ W.
febrero 25, 2021
I love my hair color and most every product but this was not my favorite product I found it to be too watery.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Christina - We're truly sorry that our Universal Leave-In did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Julie H.
febrero 18, 2021
It ok
PUBLICADO POR:
Julie H.
febrero 18, 2021
Not my favorite purchase and I didn’t like the smell. It caused my neck to breakout at the hairline.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Hi Julie - We're truly sorry that our Universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Donna R.
febrero 17, 2021
Just Ok Leave In
PUBLICADO POR:
Donna R.
febrero 17, 2021
I am not a fan of this one, partly for the runny consistency that is exaggerated by the tube style packaging. When I open the top I get a flow of conditioner, a bottle would be a better vessel for this product. On to the product, it feels and smells like $1 store cheap conditioner. I will not order this again.
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Donna - We're truly sorry that our Universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Christi M.
febrero 16, 2021
Didn't do anything for me
PUBLICADO POR:
Christi M.
febrero 16, 2021
Didn't help tangles, frizz, or appearance for me.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Christi - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Beth V.
febrero 8, 2021
Not my favorite
PUBLICADO POR:
Beth V.
febrero 8, 2021
This product is okay for my ends but too much for all over. Not wild about the fragrance.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Beth - We're truly sorry that our Universal Leave-In's fragrance did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ellen P.
enero 27, 2021
Just awful
PUBLICADO POR:
Ellen P.
enero 27, 2021
This does absolutely nothing for my hair. It feels like it's just water. No smoothing, no detangling, no moisturizing. I have tried it five times, using more each time, and can feel no benefit at all. The only effect was to take the wave out of my hair when I used a lot of it. Terrible product.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Ellen P. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Universal Leave-In. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details
PUBLICADO POR:
Mary H.
enero 15, 2021
Frizzes hair
PUBLICADO POR:
Mary H.
enero 15, 2021
Find that this product adds to frizz which already is my battle living in a humid environment. Also makes hair appear more dull.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Mary- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Leah M.
enero 8, 2021
Just ok
PUBLICADO POR:
Leah M.
enero 8, 2021
Doesn't really make a difference.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Leah - We're truly sorry that our Universal Leave In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rosalind D.
diciembre 14, 2020
Not mastering my frizz
PUBLICADO POR:
Rosalind D.
diciembre 14, 2020
As in the headline this is not mastering my frizz - and I don't have super frizzy hair either. Wont be buying again I am afraid.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Rosalind D. - Thank you for your feedback. We're truly sorry that our Universal Leave-In did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
murielle S.
diciembre 8, 2020
explication trop petite
PUBLICADO POR:
murielle S.
diciembre 8, 2020
difficile à lire les explications tout est en anglais un peu dommage
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Murielle - Nous sommes sincèrement désolés pour cet inconvénient ! Merci d'avoir partagé votre avis ; nous vous contacterons par email afin de vous fournir toute information, en français, sur notre Universal Leave-In.
PUBLICADO POR:
Shay M.
noviembre 27, 2020
Smells great but offers no detangling at all
PUBLICADO POR:
Shay M.
noviembre 27, 2020
I really wanted this to work as I am looking for a go-to detangler and leave-in. Unfortunately, this did nothing to help with tangles, I have to continue with the products I already use (argan oil-based). I have long, but fine hair, so a detangler is a must. This one actually made the tangles worse as it kinda left a squeaky clean feel to the hair rather than a conditioned and smooth texture.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Shay- We're truly sorry that our Universal Leave-In did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lori C.
noviembre 20, 2020
Did not like
PUBLICADO POR:
Lori C.
noviembre 20, 2020
Made my hair feel heavy and I did not use a lot.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Lori - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sue J
noviembre 14, 2020
Control goes out the window
PUBLICADO POR:
Sue J
noviembre 14, 2020
Feels nice to run through hair, but makes mine go wild rather than controlled.
I leave mine to air dry and it gives so much volume have to try and fasten down with hair band.
Usually flat, but have to damp it down if not washing it.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Sue J. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Erika J.
noviembre 7, 2020
Für zwischendurch ok
PUBLICADO POR:
Erika J.
noviembre 7, 2020
Leider ist das Produkt nur für den eher seltenen Gebrauch zu empfehlen ersetzt keine einzelnen Pflegeprodukte
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Erika J. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Universal Leave-In nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen!
PUBLICADO POR:
Amy D.
octubre 29, 2020
Review
PUBLICADO POR:
Amy D.
octubre 29, 2020
Works well on my dogs hair , not so much for mine
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Amy - Thank you so much for sharing your feedback with us! We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day.
PUBLICADO POR:
Bernadette J.
octubre 24, 2020
Fair
PUBLICADO POR:
Bernadette J.
octubre 24, 2020
This product is not live up to my expectations. I have used other products with much better results for less money. I would not recommend this
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Bernadette- We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Ninnie L.
octubre 19, 2020
No effect
PUBLICADO POR:
Ninnie L.
octubre 19, 2020
Does not make expected result.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Ninnie L. - Thank you for reaching out to us here at eSalon! We're truly sorry that our Universal Leave-In did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Corinne N.
octubre 17, 2020
Déçu
PUBLICADO POR:
Corinne N.
octubre 17, 2020
Effet démêlant oui, mais cheveux très sec
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Corinne N. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec notre Universal Leave-in. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Veuillez vérifier vos emails, nous allons vous contacter.
PUBLICADO POR:
Mayrim U.
octubre 16, 2020
Big no
PUBLICADO POR:
Mayrim U.
octubre 16, 2020
Too expensive and leaves my hair sticky and dull. Do not recommend! Get yourself better products at a pharmacy.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Mayrim - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marcie S.
octubre 16, 2020
Chunks in hair!
PUBLICADO POR:
Marcie S.
octubre 16, 2020
Received product in May, and all was well. After about three months, I noticed a change in the product. After applying, I noticed white chunks in my hair which had the consistency of paste! I now have to use a fine tooth comb, (which isn’t really compatible with naturally curly hair), to smooth the chunks out! I’m very disappointed, as I expected and hoped the eSalon products would be high quality..
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Marcie - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Anita B.
octubre 11, 2020
Not for me
PUBLICADO POR:
Anita B.
octubre 11, 2020
It is too much of a water-based conditioner product. Not good for my hair as a leave-in.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Anita - We're truly sorry that our Universal Leave-In did not provide the lightweight leave-in that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ce Ce L.
octubre 11, 2020
Leave in
PUBLICADO POR:
Ce Ce L.
octubre 11, 2020
This is ok.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Ce Ce - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kay F.
octubre 7, 2020
Didn’t change my hair at all
PUBLICADO POR:
Kay F.
octubre 7, 2020
I really wanted to use all the eSalon products thinking they would be the best thing to take care of the amazing color kits. I’ve used this with my hair, long and shoulder length, and it doesn’t work like I want a leave-in to work. It doesn’t break up snarls, it’s almost like it causes snarls. It doesn’t make my hair manageable or healthy looking. Adding a pea sized drop of product does nothing, but a Lima bean size of product leaves waaay too much residue on the hair, and I have fine hair that doesn’t usually take much leave-in product of other brands.
I bought this some time back and am just getting a chance for a review. It is over half full sitting in my cabinet. I feel bad throwing it away bc it was expensive, but I can’t imagine really ever using this unless it was a time I could slather on a lot to deep condition (not sure if even that would garner results) and then shampoo out.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kay- We’re truly sorry that our Universal Leave-In did not provide the texture that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Valeria A.
octubre 6, 2020
Pas convaincu
PUBLICADO POR:
Valeria A.
octubre 6, 2020
Ne me satisfait pas, je ne trouve pas qu'il fasse au mieux sa fonction, je n'ai trouvé aucune différence sur mes cheveux
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Valeria A. - Merci pour vos commentaires. Nous sommes désolés d'apprendre que notre Universal Leave-In n'ait pas répondu à vos attentes. Nous cherchons sans cesse à améliorer nos produits et service. Nous espérons pourvoir vous satisfaire à l'avenir.
PUBLICADO POR:
Nooray
octubre 3, 2020
So so leave in
PUBLICADO POR:
Nooray
octubre 3, 2020
Sorry I don’t like that much I can’t feel any change my hain
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Mahnoor - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Pooja G.
septiembre 30, 2020
Makes hair oily
PUBLICADO POR:
Pooja G.
septiembre 30, 2020
Makes hair oily. Not a big fan of this. Have to wash my hair next day.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Pooja- We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sandra G.
septiembre 18, 2020
sans plus
PUBLICADO POR:
Sandra G.
septiembre 18, 2020
Cette crème ne nourrie pas mes cheveux j'ai un cheveux très sec
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Sandra G. - Merci pour votre commentaire. Nous sommes vraiment désolés d’apprendre que notre Universal Leave-in n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de remédier à cette situation. Nous sommes impatients de vous proposer un produit qui répondra mieux à vos besoins. Vous retrouverez plus de détails dans l’e-mail envoyé.
PUBLICADO POR:
Nancy I.
septiembre 13, 2020
Leave in conditioner
PUBLICADO POR:
Nancy I.
septiembre 13, 2020
Didn’t notice any difference
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Nancy- We're truly sorry that our Universal Leave-In did not provide the moisture that you expected. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Stacie S.
septiembre 11, 2020
Disappointing
PUBLICADO POR:
Stacie S.
septiembre 11, 2020
I don’t feel this product works very well hair still hard to manage
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Stacie- We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Karen L.
septiembre 9, 2020
Reasonable shine and detangling but expensive for what it is..
PUBLICADO POR:
Karen L.
septiembre 9, 2020
as above... I havent ordered since as I think its expensive.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Karen L. - Thank you for your feedback. We are sorry to hear that you were not completely satisfied with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Laura W.
septiembre 7, 2020
Disappointed
PUBLICADO POR:
Laura W.
septiembre 7, 2020
While this is good for most of my hair...there is this rough spot that nothing seems to fix. This doesn't detangle or smooth that patch. 😐
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Laura - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sylvia P.
septiembre 7, 2020
Just your average leave in.
PUBLICADO POR:
Sylvia P.
septiembre 7, 2020
Not hydrating at all for my very curly (and naturally dry hair.)
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Sylvia P. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our Universal Leave-In did not meet your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Gina T.
septiembre 5, 2020
Leaves residue
PUBLICADO POR:
Gina T.
septiembre 5, 2020
I hated this stuff. I tried it several times with varying amounts before I threw it away. Left my hair feeling like straw. Had to wash it a lot sooner with this in.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Gina - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Negar D.
septiembre 4, 2020
Not for me
PUBLICADO POR:
Negar D.
septiembre 4, 2020
Did not do anything for my hair
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Negar - We're truly sorry that our Universal Leave-In did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Aly W.
septiembre 3, 2020
Just not nice
PUBLICADO POR:
Aly W.
septiembre 3, 2020
Awful smell, shame
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Aly - We're truly sorry that our Universal Leave-In did not provide the scent that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jan E.
agosto 31, 2020
???
PUBLICADO POR:
Jan E.
agosto 31, 2020
No difference in appearance and quality of hair. Went back to my original products. Products are really expensive especially when they don't make a noticable difference.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jan- We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sharon L.
agosto 18, 2020
Feels too heavy
PUBLICADO POR:
Sharon L.
agosto 18, 2020
I have a soft wave to my natural hair & this made my hair feel heavy.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sharon - We're truly sorry that our (product) did not provide Universal Leave-In that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Helena S.
agosto 15, 2020
Not sure
PUBLICADO POR:
Helena S.
agosto 15, 2020
I don't remember receiving this product 🤔 so can't rate it
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Helena- We’re truly sorry that you never received your Universal Leave-In. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Val D.
agosto 8, 2020
Didnt leave my hair very soft
PUBLICADO POR:
Val D.
agosto 8, 2020
Was ok but my hair was still a bit dry even with it on.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Val D. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Universal Leave-In. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Elisa F.
agosto 3, 2020
It was just okay.
PUBLICADO POR:
Elisa F.
agosto 3, 2020
I think for my hair texture, it was a bit too heavy.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Elisa- We're truly sorry that our Universal Leave-In did not perform as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elsie Blount
agosto 1, 2020
Not as advertised
PUBLICADO POR:
Elsie Blount
agosto 1, 2020
Did nothing.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Elsie - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Suzanne O.
julio 30, 2020
Leave in conditioner
PUBLICADO POR:
Suzanne O.
julio 30, 2020
This conditioner helped on damp hair to detangle but did not cure my frizz! ☹️
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Suzanne- We're truly sorry that our Universal Leave-In did not provide moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Justashopper
julio 29, 2020
Ok product
PUBLICADO POR:
Justashopper
julio 29, 2020
An ok product but cheaper to get a really good one in store.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Justashopper - Thank you for your feedback. We're sorry our Universal Leave-In did not surpass similar products. We hope you're able to achieve hair perfection and consider us in the future!
PUBLICADO POR:
Evelyn L.
julio 29, 2020
meh...
PUBLICADO POR:
Evelyn L.
julio 29, 2020
left hair dull, no shine
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Evelyn - We're truly sorry that our Universal Leave-In did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kathleen B.
julio 28, 2020
Leave In
PUBLICADO POR:
Kathleen B.
julio 28, 2020
Seemed like I had to us alot for it to work
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Kathleen - We're truly sorry that our Universal Leave-In did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Helen G.
julio 28, 2020
No change
PUBLICADO POR:
Helen G.
julio 28, 2020
Cannot see a change to my texture, skipping.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Helen - We're truly sorry that our Universal Leave-In did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Marti C.
julio 28, 2020
Not great frizz control
PUBLICADO POR:
Marti C.
julio 28, 2020
The texture is nice when it goes in but it still doesn’t keep my hair from drying frizzy.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Marti - We're truly sorry that our Universal Leave-In did not provide the frizz control that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Heather A.
julio 26, 2020
RUBBISH Leave in conditioner
PUBLICADO POR:
Heather A.
julio 26, 2020
I used this after shampooing, it did nothing to help frizzy or dry hair again very disappointing product that i will NOT be buying again
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Heather A. - Thank you for your feedback. We apologize for the disappointing experience you had with our universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Char G.
julio 23, 2020
So so
PUBLICADO POR:
Char G.
julio 23, 2020
This conditioner is ok. I have others I like much better.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Char - We're truly sorry that our Universal Leave-In did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
CJ Jones
julio 23, 2020
Not worth it
PUBLICADO POR:
CJ Jones
julio 23, 2020
Did not help
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
CJ -We're truly sorry that our Universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Wybke G.
julio 23, 2020
Good stuff
PUBLICADO POR:
Wybke G.
julio 23, 2020
Not really necessary for my hair
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Wybke G. - Thank you for taking the time to share your feedback with us. We apologize that our Universal Leave - In did not meet up to your expectations. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
April S.
julio 19, 2020
It ok
PUBLICADO POR:
April S.
julio 19, 2020
You can get the same product over the counter. I use one made by Dove.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
April - We're truly sorry that our Universal Leave-In did not provide the value that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kristi C.
julio 18, 2020
Doesn’t mix well with other products..
PUBLICADO POR:
Kristi C.
julio 18, 2020
Don’t mix with other products or it gets clumpy.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kristi- We're truly sorry that our Universal Leave-In did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Wendy K.
julio 17, 2020
Doesn’t seem like conditioner
PUBLICADO POR:
Wendy K.
julio 17, 2020
This product doesn’t soften or moisturize or de tangle.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Wendy- We're truly sorry that our Universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jennifer S.
julio 16, 2020
Smells nice
PUBLICADO POR:
Jennifer S.
julio 16, 2020
Not very moisturizing
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Jennifer- We're truly sorry that our Universal Leave In did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
monica B.
julio 16, 2020
not good at all
PUBLICADO POR:
monica B.
julio 16, 2020
after a month of used it not improvements
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Monica - We're truly sorry that our Universal Leave-In did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katharine M.
julio 16, 2020
Not for me
PUBLICADO POR:
Katharine M.
julio 16, 2020
Have to say this really didn't work for me. Seemed to make my long hair more rather than less tangled, unfortunately. Love the dye but this product is not in the same league.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Katharine M. - We truly appreciate your feedback! We apologize for the disappointing experience you had with our Universal Leave-in. We're always looking to improve our service and products, and truly value everything our clients say. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right!
PUBLICADO POR:
Deena J.
julio 14, 2020
Great Product but....
PUBLICADO POR:
Deena J.
julio 14, 2020
This broke my head out.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Deena- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our Universal Leave-In. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. On behalf of the eSalon Family, we wish you a quick recovery.
PUBLICADO POR:
Annemarie E.
julio 13, 2020
Decent Conditioner but a little heavy
PUBLICADO POR:
Annemarie E.
julio 13, 2020
It could be my hair type but it does not seem to really fight the fly-aways and it seems to weigh my hair down.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Annemarie- We're truly sorry that our Universal Leave-In was heavier than you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Alexia S.
julio 3, 2020
A little too light...
PUBLICADO POR:
Alexia S.
julio 3, 2020
I love leave in conditioner but this product feels more like a mix between gel and serum, there’s not a whole lot of richness to this “conditioner”. The smell is nice and light, but I find myself having to use a lot more product to ensure I get the results I want.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Alexia S. - We appreciate your feedback, and we are sorry to hear that our Universal Leave-In is too light for your hair. You will be contacted by our Color Team shortly. Thank you for your patience.
PUBLICADO POR:
Darcel W.
julio 3, 2020
Universal Leave In
PUBLICADO POR:
Darcel W.
julio 3, 2020
My hair is really coarse and thick so this leave in didn’t do much for me.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Darcel - We're truly sorry that our Universal Leave-In did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lori T.
julio 1, 2020
Frizzy
PUBLICADO POR:
Lori T.
julio 1, 2020
Not the best leave in conditioner I have ever used. Even my husband commented on the frizz. Won’t buy this product again.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Lori - We're truly sorry that our Universal Leave-In did not provide help your frizz. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Stacey S.
julio 1, 2020
Slippery
PUBLICADO POR:
Stacey S.
julio 1, 2020
I didn’t like the texture of this conditioner—it’s runny and didn’t leave my hair feeling conditioner after it dried
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Stacey - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Elizabeth W.
junio 26, 2020
Did not feel soft
PUBLICADO POR:
Elizabeth W.
junio 26, 2020
My hair got damaged from stripping hair color. I got it almost back to soft and supple. This was so highly rated I figured I would try it, but the effect was still dry. I had better results with a dab of regular hair conditioner
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
ElizaBeth - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
DEBORAH H.
junio 25, 2020
It Was Okay
PUBLICADO POR:
DEBORAH H.
junio 25, 2020
I didn't really like this leave in conditioner as well as the Weekly Retreat I usually use. For some reason I felt like this left my hair feeling a little sticky at times, maybe I wasn't getting it dispersed well enough.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Deborah - We're truly sorry that our Universal Leave-In did not provide conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Enith B.
junio 24, 2020
No bueno
PUBLICADO POR:
Enith B.
junio 24, 2020
My hair is damaged and this leave in didn’t do anything for it.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Enith - We're truly sorry that our universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Eva N.
junio 24, 2020
😏 na ja
PUBLICADO POR:
Eva N.
junio 24, 2020
Nichts besonderes
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Eva N. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Universal Leave-In nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Helen H.
junio 19, 2020
Not great
PUBLICADO POR:
Helen H.
junio 19, 2020
Leaves a film on hair
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Helen - We're truly sorry that our Universal Leave-In did not perform the way that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jessica G.
junio 17, 2020
Did not like
PUBLICADO POR:
Jessica G.
junio 17, 2020
DId not like the leave in conditioner. Did not leave my hair soft. I have used much less expensive ones that worked much better.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jessica - We're truly sorry that our Universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Roxanne M.
junio 17, 2020
Not for me
PUBLICADO POR:
Roxanne M.
junio 17, 2020
Not quite sure what this leave in is supposed to do. No impact. Bought it once and they seemed to have put it on auto ship?
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Roxanne - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Elizabeth S.
junio 16, 2020
Not wonderful
PUBLICADO POR:
Elizabeth S.
junio 16, 2020
My hair was very knotty and difficult to comb through afterwards, unlike when I use traditional conditioner.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Elizabeth- We're truly sorry that our Universal Leave-In did not provide the conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ruth G.
junio 13, 2020
Did not like
PUBLICADO POR:
Ruth G.
junio 13, 2020
Im so sorry I dont like this leave-in conditional.
I would like to return it and get my money back!
Thank you,
Ruth
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Ruth - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Laurie K.
junio 12, 2020
Did not like texture of Leave-In conditioner
PUBLICADO POR:
Laurie K.
junio 12, 2020
I had to add my regular conditioner to this because my hair felt coarse.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Laurie - Thank you for your feedback. We apologize for the disappointing experience you had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
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