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2,385 Comentarios de clientes |
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not goodit left my hair looking very very dry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanice - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color didn't lastThe color, especially at crown, fadedsfter 2 weeks. It also made my hair more frizzy. This product probably depends in hair type. Color at first was really good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna- We're truly sorry that our Universal Leave-In did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointedI expected this product to replace the moisture that the coloring products removed.........well it doesn't. My hair remaind very dry to the touch! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - We're truly sorry that our Universal Leave-In did not provide the hydration that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It is a good productBut I have long hair and it takes too much product to make it work properly. I would need a tube of this a month. Just not in my price range. Especially after being out of work for 3 months and counting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerriann - We’re very sorry to hear that you were disappointed with our product pricing -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart. |
Tube DefektLeider ist die Tube geplatzt 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBirgit G. - Vielen Dank für Ihr Feedback. Sie haben wahrscheinlich bereits mit einem unserer Farbexperten zusammengearbeitet, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Leave in doesn’t work on my hair.I have tried this a few times but always leaves my hair dry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLesley - We're truly sorry that our Universal Leave-In did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
My hairIt did nothing to help my hair. My hair is still so dry.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa- We're truly sorry that our Universal Leave-In did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not as expectedI did not like this product. Did not decrease frizz or condition or add shine 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan B. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not suitable for my hairI didn't care for it. It leaves my hair frizzy after I iron it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoyce- We're truly sorry that our Universal Leave In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
sucksno thanks 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLydia- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
OkayIt’s okay 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobyn - We’re truly sorry that our Universal Leave-In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. |
NEVER GOT ITNever got it after 2 months. What i got was the kit. If thats all im getting this is a rip off because i paid 170 dollars for shampoos and things. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaryrenis - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not conditionIt actually dried my hair. I have used it twice and will never use it again. I have long hair and couldn’t get a comb through it after applying. I have loved all the products and been a member for years but will not be reordering this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBillie - We're truly sorry that our Universal Leave-In did not provide conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t work for meThe Universal Leave-In smells nice and clean, but it did very little to condition my hair or control frizz. It is thin in consistency, and seems a little watery. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurie - We're truly sorry that our Universal Leave-In did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
not enough oompf for methis may be nice for someone with very fine hair.. idk.. but this stuff doesn't have any oompf in it for me at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKitty - We’re truly sorry that our Universal Leave In did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
non reçuje n'ai jamais reçu ma commande 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosa - Nous sommes navrés pour cet inconvénient. Veuillez vérifier vos emails, nous vous en avons envoyé un, nous serons ravis de vous assister. |
Didn’t do the trickIt wasn’t nearly enough conditioning for my thick curly hair. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy- We're truly sorry that our Universal Leave-In did not provide the conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It was okI just thought it was a conditioner , so I had skipped my normal conditioner. But I was wrong, I will try it again. However it did detangle my hair and less frizz. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca- We’re pleased to hear that you’re enjoying the Universal Leave-In! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Universal leave inDoesnt leave the hair feeling as soft as I thought it would. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosConnie - We’re very sorry to hear that you were so disappointed with the Universal Leave in -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart. |
Disgusting!Left my hair a greasy nasty mess. I ended up throwing this in the TRASH! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbieJo - We're truly sorry that our Universal Leave-In did not provide results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Smells good but makes my hair dryThe smell is nice but that's about it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelody M. - Thank you for reaching out to us! Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not like this.The smell was good, but it did not make my hair feel conditioned at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie D. - We're truly sorry that our Universal Leave-In did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
This product actually seems to dry my hair out.I'm using as directed. I guess my hair just doesn't like it. It seems to cause the fly away frizzies rather than helping them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia T. - We appreciate your feedback. We apologize for the disappointing experience you had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Leave in ConditionerI'm not very happy with it, I feel I have use a lot more in my hair compared to cheeper products over counters and use less. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaratsakashewai - We’re very sorry to hear that you were so disappointed with the Universal Leave in -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart. |
Not for meI like the way this soaks into my hair and makes it easier to brush, but this leave in seriously stinks! Every time I touch my hair after applying, even later I the day, I can smell it on my hands. I’m not sure if I’ll be able to use more than the couple times I’ve tried it thus far. Simply too much scent. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Pretty good stuffYou have to use a lot of it for it to work for my hair type (long, thin), but it smells amazing! I like it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKris - We’re pleased to hear that you’re enjoying the Universal Leave In. We truly value everything our clients’ say and we hope to continue helping you find hair perfection! |
Great Product But???I just received this and wanted to love it but ad a black woman with course dry hair this was just too light for my hair texture I had to use a whole lot of the product so in less than a week all my product is almost gone so I won’t be purchasing again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
give it a few tries yetdidn't seem to help much the first time using. might need a few times to help the dry damage frizzy hair from coloring treatments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngie - Thank you for your feedback. We apologize for the disappointing experience you had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
PflegeNicht wirklich so gut mein Haare waren stumpf 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosInes B.- Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Universal Leave-In nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen! |
Universal Leave inMust have selected auto because the next month I received it again. Only used the 1st one once. Could not manage my hair. Hope I have it cancelled the universal leave in because I do not want it again. Love Esalon but not the leave in. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDianne - We're truly sorry that our Universal Leave-In did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too StickyWhen my hair dries, it is very sticky after using this product. Not for me at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTabetha - We're truly sorry that our Universal Leave In did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Leave in conditioningI gave it three stars because the product is runny and doesn’t give my hair any extra conditioning. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - We're truly sorry that our Universal Leave-In didn't provide the conditioning you were looking for. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
SiliconesFigured it would be a little more natural product. Trying to get away from things for my curly hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe're truly sorry that our Universal Leave-In was not as natural as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Good products, but.........It smells nice and after using for almost two weeks or so I do like how shiny it makes my hair. The only reason I can’t give this product five stars is because it makes my hair too soft that it won’t hold a curl. Wouldn’t be a big deal at all if I still straightened my hair or had straight hair that I could just brush and go. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCortney - We're sorry that our Universal Leave-In did not provide the results you expected to the fullest. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Conflicting Product InfoFront of bottle says Universal Leave-In... Leave in conditioner detangles, hydrates and fights frizz, which if it was an actual leave-in conditioner it would make it much easier to comb through and would look soft and healthy, however it has done the complete opposite no matter how much i used I was left with stringy tangled hair... Now if you flip the bottle over the directions are at the top with no suggested amount to use and says clean toweled dried hair, focusing on mid-lengths and ends.. air dry or style as desired... That doesn't work simply because if you then continue to read it says Condition on the go..GET DAILY HYDRATION WITH THIS LIGHTWEIGHT LEAVE IN LOTION WHILE COMBATTING FRIZZ, FLYAWAYS AND COLOR FADE. LOTION AND CONDITIONER ARE TOTALLY DIFFERENT & LOTION CAN BE PUT ON DRY HAIR WHILE CONDITIONER IS USUALLY APPLIED AFTER YOU WASH AND CONDITION YOUR HAIR. LOTION USED IN WET HAIR DOES NOT DRY NICELY. AND IN THE DIRECTIONS IT SHOULD SAY TO COMB IT THROUGH SO THAT IT SPREADS EVENLY THROUGH THE HAIR IF IT WERE A CONDITIONER AS THE FRONT OF PRODUCT STATES BUT IF ITS A LOTION THEN IT SHOULD NOT BE PUT IN DRY HAIR AND APPLY A DIME SIZE OR NICKLE SIZE AMOUNT TO ENDS OF HAIR... YOU CAN'T USE ONE PRODUCT AS A LOTION AND CONDITIONER BC ITS 2 DIFFERENT PRODUCTS 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Universal Leave-InI would not purchase again. It made my hair uncontrollably. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnna - We're truly sorry that our Universal Leave-In did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Universal leave-inI have to put it in at lease twice a day and still the hair is dry looking. Not happy with the results 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlex - We're truly sorry that our Universal Leave-In did not provide the conditioning you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
not what expetedI read commentes from previous users on this product. Was excited to purchase it, but was not all expected. There was no difference in the friz on my hair. I would not purchase it again. I follow instructions extacly but was very dissapointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarmen - We're truly sorry that our Universal Leave-In did not provide the anti-frizz you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details |
Did not workTangle my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina R. - Thank you for your feedback. We apologize for the disappointing experience you had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. Your eSalon Team |
Not for the moneyI didnt like this leave in product at all. I can buy better conditioner for cheaper at CVS. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicolle - We're truly sorry that our Universal Leave-In did not provide the conditioning you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Does not reduce frizzI decided to try this product as I generally like seal on products but this one does not work well. Now I have an entire tube I can’t use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJewel - We're truly sorry that our Universal Leave-In did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Smells good but does nothing for my hairThe product smells pretty but made my hair frizzy. I have curly hair and this product just made it frizzy. I’ve used twice and I had horrible results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We're truly sorry that our Universal Leave In did not provide the hydration you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointedDon't like the way my hair feels with it in 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSylvia - We're truly sorry that our Universal Leave In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not sureI’m not sure yet 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValeria - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to us on the Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Doesn't deliver expected resultsI was expecting this leave-in conditioner to provide lasting moisture, but I experienced the opposite result. My hair was extremely dry after blow-drying it right after the application of this product and I had to wash the product out of my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Color fades in my hair!Color fades out in my hair! Cancelling out order! Not coloring hair anymore! Thanks for everything! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBobbie - Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Universal Leave-InI purchased this a week ago and it has left my hair dry and unmanageable. I would like a refund. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - We're truly sorry that our Universal Leave-In left your hair feeling dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn't workWhenever I use this product, it's like putting more water in my hair. It does nothing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It's ok.It's ok. I don't really notice any difference and it doesn't have any smell to it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Jury still outNot sure if I’m getting any benefit from this but I’ll use it up 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosArlene - Thank you for your feedback for our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not universalThis doesn’t cut it on my thick, curly hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
leave in hair conditionerleaves hair oilly 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSherrySue - We're truly sorry that our Universal Leave-In left your hair feeling oily. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not the best for my hairThis is a bit too weak for my thick, coarse hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKassandra - We're truly sorry that our Universal Leave-In did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Leave in ConditionerIt is really thin and I couldn't really tell much difference after using it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFelicia - Thank you for your feedback. We apologize for the disappointing experience you had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not greatHair feels dull, gummy and heavy. Doesnt enhance curl or reduce frizz. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too oily feeling and heavy for my fine hairI thought it would be a lighter leave in conditioner, but I could feel the oiliness of it on my hands before I worked it into my hair, avoiding the roots. It did not detangle as well as spray on products I have tried and weighed down my fine hair too much. I will go back to Matrix Instacure as my go to detangler. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We're truly sorry that our Universal Leave-In did not provide the lighter feeling you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I expectedI was disappointed with this product. It makes my hair tacky and I feel like it’s dryer and harder to manage and blow dry. It did not help with frizz and it also straightens what wave I have instead of softening them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrenda- We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not thrilledI used a small amount as directed. My hair felt heavy and weighed down. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLea - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It's just okIt works in a pinch, but not the best leave in I've used. I still got a lot of frizz. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeslie - We're sorry to hear that you were disappointed by your experience with our Universal Leave-In. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information |
Leave in conditionerI am so disappointed in this product since it didn’t do anything to my hair. It didn’t even give any moisture to the hair let alone get rid of the freeze. Really bad product😩 Please if possible I want my money back. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRoya - Thank you for your feedback. We apologize for the disappointing experience you had with our Universal Leave-In. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
skip thisHair feels sticky and not conditioned at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin D. - We're truly sorry that our Universal Leave-In did not provide the conditioning aspect you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Leave inI really wasn’t a fan of the way it felt in my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - We're truly sorry that our Universal Leave-In did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Its okIt doesn't work as well as similar products I have used. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerrie - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
BleghWas not effective. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLara - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn't work for meHi, please don't send this again. It didn't help my frizz at all. Hi, please don't send me the love-in conditioner anymore. It did not work on my frizz. I also would like to bring up my color issues. First, for about 3-5 days, it's perfect. After that, my color is super faded. My grays were initially covered, but not anymore. They come back in about a week to 10 days. Can someone please help me? Ty Show quoted text 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We're truly sorry that our Universal Leave-In did not provide the result you expected. Additionally, we are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We truly appreciate your feedback and the opportunity for us to make it right! |
Not a fan!I blow dry my hair about 3 times a week. This leave in conditioner makes my hair frizzy. I have thick hair and it really doesn't do much for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa - Thank you for your feedback. We apologize for the disappointing experience you had with our Universal Leave-In. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too much perfumeOpening it, the smell was overpowering. Extremely floral and wouldn’t dissipate once on. Will not use again. Wish the smell was neutral, so I can smell how I want to. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We're truly sorry that our Universal Leave-In did not smell as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Highlights for PMasonI was in hopes that you would contact me about my situation with highlights. I know I am no pro at it, but a little guidance and feedback was promised and I haven't heard anything yet! Thanks you, PMason 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi there! We apologize for any confusion. Our records indicate we left a voicemail regarding your highlights on 3/25 and asked for you to call back to discuss further with one of our licensed colorists. Please feel free to reach out as previously advised if you need any assistance! |
ColorDidn’t really like how my hair felt when I used it . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAraceli - Thank you for your feedback. We apologize for the disappointing experience you had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Ok productNo better than other store bought products 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSilvia - Thank you for your feedback. We apologize for the disappointing experience you had with our Perfect Ending. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Leave in conditionDidn’t really see much difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Leave in conditionerThe leave in conditioner is great product, it leaves your hair soft and silky. The problem i have is with the packageing. I went squeeze the product out of the container and and it started coming out the sides and every where else except the whole that it was supposed to. So more product is actually being wasted than used which is not good when you pay $15 for a tube of product that is being used every day. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRandy- We're truly sorry that our Universal Leave-In Conditioner did not dispense the product as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Surprisingly unhappy with resultsI found this product highly ineffective, especially compared to Sleek Dreams Smoothing Balm which I give 5* 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
No enough hydrationI was disappointed. I expected more hydration, especially for the ends of my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - We're truly sorry that our Universal Leave-In conditioner did not provide the hydration you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No help with humiditySmells nice. Definitely light, but it does nothing to help my frizzies when humidity strikes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Softer, but still frizzyHelped condition and make my hair smell and feel better, but it is now frizzier than before. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - We're truly sorry that our Universal Leave-In did not provide the smooth results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ehhh...I am just going to stick to the hair coloring products from eSalonI have naturally curly hair and this product was just ok. I do still feel the hair coloring products work well for the price paid. Caution - they do seem to dry my hair out just as much as if I bought a box off the shelf at Walgreens. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngelique - Thank you for your feedback. We apologize for the disappointing experience you had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Leave-in ConditionerI was hoping that this product would calm down the frizzy dryness that I seem to get on top. It's not doing that so I'd appreciate it if I could return it for credit. Thanks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLea - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Nice but not for my hair typeI have a medium soft curl to my short hair but need enough body for the curls to not lay flat....used very little but my hair was too soft....and curls didn't hold the next day as they usually do, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRita - Thank you for your feedback. We apologize for the disappointing experience you had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. |
Great Leave in ConditionerThis product is really disappointing for my curly, frizzy hair. Curly hair is naturally dry and this conditioner leaves the hair feeling like straw. Leave in Conditioner for curly hair should be a cream based product to help with moisture replenishment. I sometimes use normal conditioner and leave it in to dry and works very well. It unfortunately makes my hair dull after the second use. Please could you work on your formula, as leave in conditioner is a fab idea. I used to use Marc Anthony Strictly Curls Cream which was amazing!!! but I can now only get the lotion and that is the same as your product which leaves my hair feeling like straw. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnica - We're truly sorry that our Universal Leave-In did not provide the moisture you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Leave inNothing like Gliding Glory.....please bring it back 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAdele - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Please let us know if there is anything else we can do to help! |
Doesn’t really do anything!Can’t say I’ve noticed any real benefit from using this product. It is very thin/watery and doesn’t have any lasting effect on the condition of my hair. Overall disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmma - We're truly sorry that our Universal Leave-In did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
FairToo light for my curly hair but otherwise a good product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKerensa - Thank you for your feedback. We apologize for the disappointing experience you had with our Perfect Ending. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Leave in conditionIt works ok on my ends but my scalp is not in good condition it stays dry! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeri - We're truly sorry that our Universal Leave-In did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too runny!I don’t care for this product. It is runny, and does nothing for my hair, except leave it a bit greasy feeling. What Happened to the “keeping it rich moisture mask.” It’s never available anymore, or not in stock. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosemaire - We're truly sorry that our Universal Leave-In Conditioner did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not really good for dry hair needsI did not see any strong difference in my dryness after a blow out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We're truly sorry that our Universal Leave-In did not provide the hydration you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not as good a Perfect Ending - thinner.I liked the Perfect Ending blend better 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlisa - Thank you for your feedback. We apologize for the disappointing experience you had with our Universal Leave-In. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
MehNot going to lie, but I just wasn’t crazy about it... left my hair feeling brittle, tangled easy, and just felt dried out and lifeless. Thumbs down for me... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosScooter - Thank you for your feedback. We apologize for the disappointing experience you had with our Perfect Ending. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Do not waste your money on this product!I was very disappointed with this product. I have dry coloured curly hair which can be prone to frizzing. This product did not condition, moisterise or tame my hair at all... in fact it left my hair feeling even drier than normal. I shall not be buying this product again. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMiss SR - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Made my skin break out all over my back!I was excited to get this until I put it in and the ingredients just did not mesh with me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmber - Thank you for your feedback. We apologize for the disappointing experience you had with our Perfect Ending. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Just saying ....Good product ,but not for me. My best friend is using it, and loves it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChelle - We're truly sorry that our Universal Leave In did was not for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nothing specialThe product didn't seem to add and merits to my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTara - We're truly sorry that our Universal Leave-In did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too light, needs to coat hair betterMy fine hair ties in knots easily. I used a lot more of this than it recommends but I still couldn't get through the knots. Ended up washing it out and using regular conditioner. Maybe it's just my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We're truly sorry that our Perfect Ending did not provide the feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
NOT A FANMakes my head itch. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not really conditioningVery disappointed in this leave in conditioner, did not perform to my expectations. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarion - We're truly sorry that our Perfect ending did not provide the conditioning you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ConditionerThis did not help my hair in any way. It might be ok for others as every one hair is different. Just not for mine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVenita - We're truly sorry that our In Perfect Ending Leave-In Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Leave-in conditionerWhile this might work in a less arid area, where I live this doesn’t provide enough moisture for my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVonda - We're truly sorry that our Perfect Ending did not provide the moisture you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Smells nice, but.....Like so many other "leave in" conditioners, this one makes my hair unmanagable and goopy feeling. I used just what it calls for. I should get a refund. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - We're truly sorry that our Perfect Ending Leave-In Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Wish it was more hair ends sealing n nourished looking after applicationLeft my hair frizzier than what i had hoped for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Why botherI hate my color so much I’m shaving my head. So why bother. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathtyn - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to see if we can resolve your concern. Please let us know if there is anything else we can do to help! |