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1,828 Comentarios de clientes |
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Temporary FixThis is a good temporary treatment, but is very temporary. It makes the hair very soft and provides a nice sheen. It gives no body and lasts a short time. Then the hair is fly away and dry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIrene - We're sorry to hear that you were disappointed by your experience with our Shining Armor. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Too gunkyDid not like the texture it gave my hair. Made it feel really greasy 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCourtney - We're sorry you didn't like the texture of your hair with our Shining Armour Renewing Treatment Oil. If your hair is feeling greasy it might be because you are using too much of the product. Shining Armour is an ultra-concentrated argon oil treatment. For best results, we recommend using a couple squirts of the product on your hands and running through your hair. |
DislikeLeaves hair greasy 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeloise - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Renewing Treatment OilI didn't notice a difference when using the treatment oil. I have other products in my cabinet that work better for shine. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren- Thank you for your feedback. We apologize for the disappointing experience you had with our Shining Armour. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Prefer another productI have very fine hair and this product weighed it down too much...also the product I use instead leaves my hair shinier and it has more bounce to it. I do love the products I do use from esalon, just not this one 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPunkRockWife - We're sorry our Shining Armour Renewing Treatment Oil didn't give you the bounce you were looking for. Our argon oil treatment is ultra-concentrated, so a little bit goes a long way. We recommend using no more than one or two pumps in your hand and then briskly coming through your hair. |
Shining oil treatmentDoesn't seem to work well with my hair type. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosanne - We're truly sorry that our Shining Armor Renewing Treatment Oil did not provide the softness you expected. We have added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your hair's needs. |
Could be betterLeft my hair feeling coarse instead of soft and silky. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMama - Thank you for your feedback. We apologize for the disappointing experience you had with our Shining Armor. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
tried this.... honestlyWanted too love but it made hair even drier. Hair looked like straw. Not appealing. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We’re sorry that your hair felt so dry after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
It feels OkayThe treatment oil feels okay, I was disappointed in the applicator, it broke the second time I used it, I have to pour the oil into my hand. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosalie - We're sorry that the Shining Armor applicator broke. We have gone ahead and sent you a complimentary replacement. We apologize for the inconvenience. |
Renewing Treatment OilNot a big fsn every time. Left me feeling wheighted and at times greasy and oily on the scalp and first couple inches of hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - We're sorry your results felt heavy. For optimal results, we recommend applying a small amount of Shining Armor to your mid-lengths and ends instead of your scalp or near your roots. We hope this information is helpful! |
SmoothingThis oil worked very well to temporarily quell my fuzzy curls but evaporated within a couple hours. Over continued use my hair did not improve nor did my style withstand a workday. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacy - Because you felt our Shining Armor didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not my favoriteNot my favorite - too heavy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin - We’re sorry that you were unsatisfied with our Shining Armor and that it left your hair feeling heavy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
No shine.This product is not a Shining Armor for my coarse hair. I turned Match up off, ordered one of this product and Match up still came...now I have two! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarnita - We're truly sorry that our Shining Armor did not provide the aspect you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Not impressedNot impressed 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - Because you felt our Shining Armor didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Not so great!Didn't notice much of a difference when using this product. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudy - We’re sorry that you were unsatisfied with our Shining Armor. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
DisappointedI thought it would be a spray on oil - directly to the hair. I already have oils that I have to put in hand and rub into hair that work just as well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - Thank you for your honest feedback. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information. |
Too greasyLeft my hair greasy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Hard to wash out...I think they must have started adding this product to the hair color. I've only used it once and found it very hard to rinse out of my hair. It was left really heavy, stiff, and limp. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenny - Because you felt our Shining Armor didn't provide the smoothness you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
BROKENmy bottle was broken, never got to try it 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaureen - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
treatment oilA little too oily for my fine hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Shining ArmorThis product does great as long as you don't apply too much in one area. When I went to use it the first time, the pump didn't work properly. The hose that goes down into the bottle had came out of the sprayer part. I don't want to waste the product just to get the hose out so I put a small amount in my hands, rub them together and then run them through my hair. I imagine it would work better if the sprayer part hadn't come apart. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thanks for bringing the issue you’re having with the dispensing pump on our Shining Armor to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information. |
Too oilyDidn't tame my hair or seem to help the color stay any,just made it greasy and stringy and tangled 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNichole - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Renewing treatment oilMade my hair flat & drab 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
NOT SHINYDoes not make my hair shiny . And it makes it go limp . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBonnie - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
It was okIt was ok, left my hair a little dryer than the Bio Oil that I used to buy. I don't believe I'd buy this again, though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match! |
Left hair greasy lookingWhen I used this product my hair appeared lank and greasy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGay - We’re sorry that you were unsatisfied with our Shining Armor and that it left your hair feeling lank and greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Just okayHelped tame some fly-aways when used on dry hair. When used on damp hair like it suggested it made my hair almost sticky. It only kind of went away after styling. Even after styling it was difficult to comb through hair without it breaking my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlanna - Because you felt our Shining Armor didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
shining armortoo oily for me 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBecky - We're truly sorry that our Shining Armor did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |