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8,938 Comentarios de clientes |
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doesn't appear to make a changeColor seleccionado: Morado doesn't appear to make a change 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachele - We’re truly sorry that our Tint Rinse (Purple) did not provide the tone that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Wrong MoveColor seleccionado: Dorado This was recommended for my new colour but sadly it took the colour out and I ended up with a ginger parting. Won’t use it again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJan P. - Thank you for your feedback! We're truly sorry that our Tint Rinse did not provide the golden tones you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Verbessert meine Haarfarbe nichtColor seleccionado: Neutralizador de rubios Dieser Neutralisieren führte nicht zum gewünschten Farbergebnis. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSabine S.- Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Wir bedauern sehr, dass unser Tint Rinse (Blonde Neutralizer) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Tint Rinse purpleColor seleccionado: Morado It dry my hair horribly. The tint didn't even work for my hair. I was disappointed. I believe esalon products are not best products for my hair type. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWanda - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Wear glovesColor seleccionado: Castaño oscuro My hair is soft black so its dark. This tint rinse really stains your hands & fingernails. It's a bit watery so comes out quickly and will make a mess. Use gloves or it will stain bad. I don't see a color difference in my hair so I feel it was a waste of money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarlene - We’re truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I hated the color.Color seleccionado: Cobrizo I did not like the color. Made my hair look like a carrottop 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No change in color in-between coloring as expected.Color seleccionado: Neutralizador de rojos intensos Will probably not order again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLydia - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did nothingColor seleccionado: Cobrizo Very disappointing, a complete waste of money. The only place it deposited colour was my nails 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosL Hughes - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Made my hair, well, copperColor seleccionado: Cobrizo It came with everything when I bought my first kit. I was slightly confused as the instructions on the leaflet said to use it before and the instructions on the bottle said to use after. I ended up getting a phone call from one of the advisors who was an extremely lovely and helpful lady. She confirmed i should use it before so i did as i was told. I bought demi permanent dye and the more i wash my hair the more copper it comes out (blue/purple shampoo is not helping). I'm very disappointed and wish I had gone with my guts and skipped this product altogether. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulia P. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not impressed.Color seleccionado: Cobrizo This product did nothing to revive, refresh, boost or tint my hair color. I won’t purchase again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRuthanne - We're truly sorry that our Tint Rinse (Copper) did not provide the refresh and boost of tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Make my hair dryColor seleccionado: Castaño oscuro I don't know what to say but let's my hair dried and no soft even after applying conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLizabeth - We're truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
refreshColor seleccionado: Morado prodotto utile per ravvivare il colore, un po' difficile la gestione sotto la doccia come indicato. 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGiulia - Grazie per aver condiviso la sua opinione con noi! Siamo felici che il prodotto sia di suo gradimento, le abbiamo inviato un'email con alcuni consigli per l'applicazione, nel caso potessero esserle utili. Grazie ancora per la sua fiducia! |
So soColor seleccionado: Cobrizo Can't really tell whether it's making a difference or not 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanita - We're truly sorry that our Tint Rinse (Copper) did not provide a noticeable difference. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not the right one for meColor seleccionado: Neutralizador de rubios I chose this based on description and reviews. I have caramel brown color with lighter blonde highlights. I really wanted to use something to make my highlights pop. I tried it once, followed directions and nothing happened. Tried it for a second time, this time I used more and left it longer and I almost feel like it made left my base color with more reddish tones. I am not sure if I chose the right product for me or if it just didn't work for me. I would hate to order again, pay shipping and get it wrong. I was so hopeful after reading the reviews and couldn't wait to get it. Unfortunately I am a little disappointed. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide your highlights the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Lovely colour but very harsh on your hairColor seleccionado: Cobrizo Wouldn’t recommend other than extremely occasionally and bare in mind if your hair is in good condition it will strip your hair of its natural shine 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVicky L.- We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our Tint Rinse (Copper). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not so greatColor seleccionado: Rojo It gets more color in my hands than in the hair Maybe has to be use it more often. But the difference is not that much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAna Maria M. - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
It’s okColor seleccionado: Cobrizo Mediocre color deposit 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSumi - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
DisasterColor seleccionado: Neutralizador de rojos intensos An absolute waste of money and hopes. Has done nothing to the brassy/warm tones and the lighter hair made dirty/greenish looking. Absolutely ugly. Requested a refund. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSigita V. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Soft Red Neutralizer). Upon reviewing your profile, we see that you have already worked with one of our Team to resolve your concern. Please let us know if there is anything else we can do to help! We're always looking to improve our service and products, and truly value everything our clients say. |
did not useColor seleccionado: Neutralizador de rojos intensos I did not use not needed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudi - Thank you for reaching out! Once you've had the chance to try Tint Rinse, we would love to hear your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
CancelColor seleccionado: Cobrizo Not happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - Thank you so much for your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Looks good but doesn’t feel goodColor seleccionado: Dorado I like the product, the colour and how easy it is to use but hair feels likes rough and tangles easy afterwards, similar to the feeling of washing without conditioning. Discontinued use 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura F.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Waste of moneyColor seleccionado: Rojo Doesn’t do a thing. Don’t waste your money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAdrian - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
IrritatingColor seleccionado: Dorado Left hair like straw made my scalp itch. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDagmar - We're truly sorry that our Tint Rinse (Golden) did not provide the texture and moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I didn’t even use it because my hair didn’t turn out to be purple.Color seleccionado: Morado Not happy because I didn’t use it with my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaloma - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn't work as well on greysColor seleccionado: Neutralizador de rojos intensos Doesn't cover greys well. Otherwise, good! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn't cover greysColor seleccionado: Castaño claro Doesn't cover greys! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not the expected colorColor seleccionado: Caoba cobrizo Very orange…not very mahogany 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Un peu déçueColor seleccionado: Dorado Je pensais,vraiment pouvoir cacher un peu plus longtemps mes cheveux blancs mais ca ne fonctionne pas. Par contre les cheveux sont brillants et fortifiée. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSylvie - Si vous avez besoin de cacher mieux vos cheveux blancs, nous serons ravis de vous assister davantage ! Nous vous avons envoyé un email avec les prochaines étapes ; nous vous remercions d'avoir pris le temps de partager votre expérience avec nous ! N'hésitez pas à nous contacter à tout moment pour tout renseignement. |
UpsetColor seleccionado: Morado This stained Mt hands neck and shower 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
So so productColor seleccionado: Dorado Don’t really see anything from this product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
MehColor seleccionado: Dorado Although it’s a good product to try, for me it didn’t give me the look I wanted. Just a personal preference kinda thing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not sure what it is supposed to do?Color seleccionado: Dorado Smells nice, but I do not see a difference either way. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re truly sorry that our Tint Rinse (Golden) did not provide the tone and coverage that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Love the color - hate the bottleColor seleccionado: Cobrizo This product keeps my hair vibrant until my next color appointment! However, it needs new packaging - it leaks out EVERYWHERE when the cap is closed. The consistency is just too thin too be in this type of bottle. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAbbie - We’re truly sorry that our Tint Rinse packaging has not met your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
My hair is still rather redColor seleccionado: Neutralizador de rojos intensos I bought this in the hope that it would neutralise any red tones that appeared after using the 'light brown' dye. Unfortunately, my hair is a distinctly reddish shade. I actually caught sight of myself in a window this morning and winced at my hair colour :( I gave it two stars as it smells nice and my hair is quite shiny after using it, but I don't think it really works on the redness... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelen S. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
RemoveColor seleccionado: Rojo Can you remove this item from my order for next time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe're truly sorry to hear that you were unhappy with our Tint Rinse in Red. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
MehColor seleccionado: Morado Leaves residue on everything after using AND after shampoo hair as usual until it all finally rinses out. No noticeable shine, color boost or tint after using for 30 days 2 weeks after new color and after retouch root coloring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMom - We’re truly sorry that our Tint Rinse (Purple) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I see no differenceColor seleccionado: Neutralizador de rojos intensos I see absolutely no difference when I use this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristina - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not worth the timeColor seleccionado: Castaño claro Who has three minutes to stand in a shower wet or sit in an empty bathtub to wait for 3 min in between shampoo and conditioner?? If the product gave amazing results I would consider it but no results and a huge waste of my time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa-We're truly sorry that our Tint Rinse did not provide the desired results that you expected. We truly appreciate every client, and look forward to providing you with a product that will better suit your needs in the future. |
Hasn’t taken the brassiness out at allColor seleccionado: Neutralizador de rubios Not touched my brassiness but nicely rubs in 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJayne D. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Can’t tell a differenceColor seleccionado: Neutralizador de rojos Aside from adding subtle shine post wash, I couldn’t really tell I used this product. I’m sorry. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the tone and results that you expected. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection! |
Not usedColor seleccionado: Dorado caoba Unfortunately, I will not be using this product. I added it to my order after my last (second) shipment and did not cancel the third order in time to not receive the product. I will not be using it because the color treatment dried out my hair very badly and I no longer trust products from this company. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
not sure what it supposed to doColor seleccionado: Cobrizo I don't think this did anything to my hair. I didn't notice anything after using it. I tried it, but won't be buying it again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
AverageColor seleccionado: Caoba cobrizo Turned pink as it faded. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMargo - We’re truly sorry that our Tint Rinse (Mahogany Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I’m not sure if I did it right.Color seleccionado: Neutralizador de rojos intensos I have light brown hair right now & my natural color is a medium/light blonde. I’ve died my hair so many different colors in the past & ive died it different reds so now whenever I die my hair it always fades into a light brown with a gold/orange look which I hate. I’ve tried blue toner shampoos for brown died hair but they don’t work for me & seems like they dry out my hair. I decided to try this product because I’ve seen good reviews & ive watched videos about it on YouTube. So I shampooed my hair in the shower like normal then I used this product & left it in for maybe 5 minutes rinsed it out put my regular conditioner & I even used the weekly retreat masque after but now my hair looks like it somehow lightened & now looks dark blonde I’m not sure how that was possible but I’m going to try again next wash day maybe without using the masque after. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonique - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
SosoColor seleccionado: Neutralizador de rubios It's not great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Was recommended this to fix highlightsColor seleccionado: Castaño claro I was recommended this to help even out and blend my highlights after using the esalon light set as I had 2 very blonde streaks in my hair which looked really random with my brown hair. I’ve used it a few times and the blonde streaks are still very blonde and I have not noticed much of a difference. It might work for someone else but it didn’t work for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMariah - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to discuss this matter further and see what we can do about remedying this situation. Keep an eye on your inbox for more details, and thanks for sharing your experience with us. |
RotabdeckungColor seleccionado: Neutralizador de rubios Die Intensität ist nicht sehr wirkungsvoll, man muss das Produkt sehr lange einwirken lassen damit man eine Veränderung ansatzweise erkennen kann. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClaudia S. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Blonde Neutralizer) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
TintColor seleccionado: Dorado I don't think it kept my cooler very well but it was a nice shampoo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosImelda B.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Did NOTHING for my brassy orange hair! Can't get a refund!Color seleccionado: Neutralizador de rubios My hair medium brown hair turned orange from the eSalon Light Set. Seriously, it turned NEON ORANGE. eSalon recommended I try Light Set again and pair it with the balancing Tint Rinse. I foolishly trusted the eSalon rep and tried it again. Well, my hair turned orange again and the purple Tint Rinse did absolutely nothing for me. I used it several times, and all it did was foam up into a huge lather that seriously dried out my hair. My hair is a hideous bright orange and damaged and I'm so sad. Here's the worst part!! eSalon would not honor their 100% money back guarantee for me. Be careful with this company, they hide the fact that they only offer 1 refund per customer in the fine print. But that won't stop their representatives from encouraging you to buy MORE products to fix your hair, and then when that doesn't work, they will deny you a refund. Buyer beware!! I will never shop from eSalon again. All I can do is hope someone who reads this will learn from my mistakes and save their hair from the damage and embarrassment I am going through by not purchasing the eSalon Light Set or Tint Rinse. 6 de 7 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlexandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not sure what changed?Color seleccionado: Dorado I've used the rinse 4 times now since receiving it and can't say that I see any difference to my hair. Perhaps my curls are just too dark to have a golden glow? I may try a different shade, but the gold was invisible on my head. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDana - We're truly sorry that our Tint Rinse (Golden) did not provide the golden results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Colour good - feel bad!Color seleccionado: Cobrizo I love the colour this gives me in between colouring. However, no matter how long I rinse for, it leaves an itchy deposit on my scalp. Sadly, this has led to little scabs. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVon M. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not so effective tint rinseColor seleccionado: Castaño claro I found that it did not do much for my hair cover problem as now the white baby hairs are fen more noticeable 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnabel - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinseColor seleccionado: Cobrizo Not the right color. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - We’re truly sorry that the Tint Rinse was no the right color. We take our clients' feedback to heart and continue to improve our products each and every day. We value every client, and look forward to providing you with a product that will better suit your needs. |
Way too much redColor seleccionado: Cobrizo Tried it and so much red I had to redye my hair got rid of it and want other places with maby blond highlights or tint would be nice but not red 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKenneth - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Hair so dry, it's breaking offColor seleccionado: Cobrizo I really wanted to love this product and hoped it would help to keep my colour bright between colouring sessions. I was really disappointed that I saw no change in the colour but worse, the condition of my hair has changed drastically for the worse since using it. My hair had always been strong but this left it so dry and knotty, it's broken quite badly at the crown and several inches down so I have noticeable short pieces that weren't there before. Having very long hair, this is quite upsetting as they're going to take so long to grow out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLouise S. - Thank you for contacting us. We're truly sorry that our Tint Rinse (Copper) did not work for you. We value every client, and look forward to providing you with a product that will better suit your needs. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. Please keep an eye on your inbox for more details. |
Just about okColor seleccionado: Caoba cobrizo Ok did not see a great deal of difference when I used it probably won’t buy again 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon M. - Thank you for your feedback! We are so sorry to hear that our Tint Rinse (Mahogany Copper) did not work for you. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! |
Not thrilledColor seleccionado: Cobrizo Made my hair not such a great shade looked fake 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaureen - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very messyColor seleccionado: Neutralizador de rojos does not work, stains hands and is very runny. I will not buy again. I use it couple of time now and i didnt see any difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a matchColor seleccionado: Cobrizo This did not match the color esalon designed for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTabatha - We're truly sorry that our Tint Rinse (Copper) was not the correct shade for your hair color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Unklare WirkungColor seleccionado: Neutralizador de rojos intensos Mir ist leider nicht ganz klar, wie oft man das Haar damit waschen muss, bis sich eine Wirkung zeigt, oder ich habe zu wenig Rotpigmente , die herausgelöst werden könnten; ich sehr nicht wirklich einen Unterschied.. sry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatlen T. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Soft Red Neutralizer) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Can’t tell any differenceColor seleccionado: Morado I used the red before and it seemed to work, when I use the purple does not seem to add any tint. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMona - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Make my hair super dryColor seleccionado: Dorado caoba This did nothing for me at all! No shine or brilliance and it made my hair very dry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKeli - We're truly sorry that our Tint Rinse did not provide the moisture and shine that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It's okColor seleccionado: Neutralizador de rojos intensos I haven't really noticed a huge difference when using this. My ends tend to turn a little red several weeks after color, so I ordered this to help offset that. I've used it a few times now, but haven't noticed much difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeeAnna- We're truly sorry that our Tint Rinse did not work out the way you wanted it to. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint okColor seleccionado: Caoba cobrizo Tint is ok but leaves my hair oily even after throughly rinsing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeverly-We are truly sorry that our Tint Rinse leaves your hair oily. We value every client, and look forward to providing you with a product that will better suit your needs! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
Spotty ColorColor seleccionado: Cobrizo I dyed my hair copper from esalon and have used this tint rinse 4 times in between dyes. This always leaves my hair color spotty and uneven. I love the idea of this product which is why I kept trying it to see if it was a user error. But I have stopped using it because it looks really uneven. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMolly - Thank you for sharing your feedback. We're sorry to hear your Tint Rinse results were different than expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
ShineColor seleccionado: Morado Didn't give my hair the shine I thought it was for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDee - We're truly sorry that our Tint Rinse (Purple) did not provide the shine that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Trés fadeColor seleccionado: Beige cálido Bonjour , après un 1 er essai ,le résultat n'est pas visible ,aucun effet . Peut être qu'il faut allonger la pause . A réessayer ... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarie-Odile T. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés que notre Tint Rinse n'a pas répondu à vos attentes. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider ! |
DisappointedColor seleccionado: Castaño claro I previously tried a lighter shade if tint rinse but it didn’t really do anything. I thought I’d maybe chosen the wrong tint colour and ordered this one instead. I still didn’t notice any difference to my hair whatsoever unfortunately. I love most of the other products in the range but this one just doesn’t seem to be for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
too darkColor seleccionado: Cobrizo this is also too dark, but better than the hair color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynn - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not for meColor seleccionado: Cobrizo I have tried this a few times now and my hair always feels greasy after. I also don't notice a difference in my color. I love the esalon hair color but this product doesn't work for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNichole - We're truly sorry that our Tint Rinse (Copper) did not provide the texture or tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Meh.Color seleccionado: Neutralizador de rojos intensos On level 6 hair for 4 minutes, this had zero impact. Tried a second time the next day and still got no result. Plus, it increased shedding. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSonia - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too brassyColor seleccionado: Cobrizo Works but I wasn't a fan of the orange hue 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily - We're truly sorry that our Tint Rinse (Copper) did not provide the tone that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn't work for meColor seleccionado: Rojo I purchased the red tint to correct the orange/copper and red color in my brunette hair that had faded , unfortunately it turned my hair pink . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnita - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not sure about it.Color seleccionado: Neutralizador de rubios While it does make my hair feel silky, I don't see the effect of toning the brassiness out of my hair. Also, the next day my hair feels waxy. It only on the days after I use the tint rinse. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatalia - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralizing tones that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very runnyColor seleccionado: Neutralizador de rubios Very runny and dried out my hair. Would not recommend 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlison A. - Thank you for taking the time to share your feedback with us.! We are so sorry to hear that you have had a bad experience with a Tint Rinse (Blonde Neutralizer). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not sure it does anythingColor seleccionado: Dorado I've been using it for months, keeping it on for longer, but I don't see a difference. Maybe I have to use it more often. I only wash my hair about twice a week. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmilie - We're truly sorry that our Tint Rinse (Golden) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not as expected.Color seleccionado: Dorado The tint rinse has a lovely thick lather, but sadly it has dried my hair out quite badly 😢. I used a hair mask afterwards for a deep condition, but my ends are still quite dry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSamantha T. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Gefällt mir nichtColor seleccionado: Dorado Ich habe es jetzt noch mal mitgeliefert bekommen da ich es vergessen habe aus der Bestellung zu entfernen. Bei der frischen Haarfarbe geht es noch, aber mit der Zeit werden meine Haare damit gelblich. Zumindest erscheint es mir so. Deswegen verwende ich es jetzt nicht mehr. Vielleicht ist es gut wenn die Haare mehr goldfarben sind. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne S. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Golden) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
No differenceColor seleccionado: Morado Used regularly after colouring hair but Sorry to say ... A lot of rinsing , And no difference to colour tone, no purple tones seen... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy C. - We're so sorry that our Tint Rinse Purple did not provide the purple tone you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Doesn’t work AT ALL.Color seleccionado: Castaño oscuro My hair looks the exact same! I followed the instructions to a T! Waste of $12 in my opinion just order more color and take the 1.5 hours it takes. This is extremely disappointing and sad. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosI'm so sorry to hear our Tint Rinse in Dark Brunette did not work for you! We have reached out to you via email to help, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please check your inbox for more details and let us know if we can help with anything else. |
Does nothingColor seleccionado: Caoba cobrizo Wasn’t really doing anything to my colour so far. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria T. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Mahogany Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Umm!Color seleccionado: Dorado caoba Doesn't seem to work. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation! We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
A puzzleColor seleccionado: Neutralizador de rojos This product was recommended by the stylist . However, it did not work in my hair and noticed nothing different. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel M. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Red Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
DO NOT BUYColor seleccionado: Cobrizo This product is awful. It left my hair extremely dry and the color was not even at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMackenzie - We're truly sorry that our Tint Rinse (Copper) did not provide the coloring that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Stains your scalpColor seleccionado: Rojo Every time I've used this tint rince to brighten my color in between colors it stains my scalp and I can't get it off for 2-3 washes? Don't recommend it at all! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not convincedColor seleccionado: Neutralizador de rojos intensos Thought this would be great after reading all the reviews as it’s highly rated. After using my hair feels dry and still with a fair bit of warmth. Will keep using to see if it eventually works after using a couple more times and maybe use a mask after it to see if it help with the dryness. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle M.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
TintColor seleccionado: Cobrizo Love the color but it’s too strong for my hair made my hair really dry had to do extra hot oil treatment along with mask and conditioner. Although my hair are healthy. I’m afraid to use it again to try one more time less time, but don’t want to take chances. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLorelie - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I have hot roots from your colorColor seleccionado: Neutralizador de rubios My roots turned light and red from your color and my ends dark so they sent me purple shampoo no one followed up and did not care the shampoo did not work , no one followed up to see if there dish soap I was told to use fix my hair I was not going to use dish soap 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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WHY, WHAT WAS IT SUPPOSE TO DO?Color seleccionado: Dorado caoba It did nothing for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanette - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the coverage and tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
it’s okay..Color seleccionado: Caoba cobrizo this product didn’t release much color on my hair at all, it’s insanely runny and stains my shower. even when completely closed, it leaks. very very messy. not worth what little results i got. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
DecuColor seleccionado: Neutralizador de rubios Je m attendais à une réelle différence comme le produit acheté en salon mais non 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSylvie G. - Merci pour votre commentaire. Nous sommes vraiment désolés d’apprendre que notre Tint Rinse n'a pas fourni le résultat auquel vous vous attendiez. Nous allons vous contacter par e-mail afin de remédier à cette situation, conformément à notre garantie de satisfaction. Chaque cliente est importante et nous sommes impatients de vous proposer un produit qui répondra mieux à vos besoins. Vous retrouverez plus de détails dans l’e-mail envoyé. |
Doesn’t workColor seleccionado: Cobrizo No tint used few times 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Good coverage but made my hair too softColor seleccionado: Dorado I like the color test but it made my hair too soft and flat. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTheresa - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did not perform wellColor seleccionado: Morado Did not perform well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We're truly sorry that our Tint Rinse (Purple) did not provide the coloring that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
This did nothing.Color seleccionado: Neutralizador de rubios This product is weak & did nothing to help tone my brass. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessezMom - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Light RinseColor seleccionado: Dorado I didnt see grays being colored. Maybe I needed to leave on longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
This is a waste of $Color seleccionado: Beige cálido Don’t even bother with this. Made absolutely no difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessezMom - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Makes my hair dryColor seleccionado: Neutralizador de rojos intensos Product does take the red down a notch or two , however, i dislike how it makes my hair feel 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynette - We’re truly sorry that the feel after using our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tint rinseColor seleccionado: Dorado Tried this product once. Gave a brightness and brought out more of the red tones I was looking for, but made my hair feel like straw and I lost a few handfuls of hair when rinsing it out. Won’t be ordering in the future and won’t be using the remainder. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTheresa - We're truly sorry that our Tint Rinse (Golden)did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Waste of timeColor seleccionado: Neutralizador de rojos intensos Left hair dry and patchy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer M.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |