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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Susan K. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Vnny
diciembre 12, 2019
Long delivery
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Vnny
diciembre 12, 2019
Hair went bit greenish & long delivery
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Vnny - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
SHARON Z.
diciembre 12, 2019
tint
Color seleccionado: Dorado
PUBLICADO POR:
SHARON Z.
diciembre 12, 2019
I really do not see any difference when I use this rinse.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Sharon - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
JENNIFER B.
diciembre 12, 2019
I'm going to pass on this tint
Color seleccionado: Cobrizo
PUBLICADO POR:
JENNIFER B.
diciembre 12, 2019
It made my hair too orange and didnt come out right away.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Jennifer B. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details.
PUBLICADO POR:
Lindsey M.
diciembre 12, 2019
Dries my hair out
Color seleccionado: Dorado caoba
PUBLICADO POR:
Lindsey M.
diciembre 12, 2019
This product dries my hair out
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Lindsey - We're truly sorry that our Tint Rinse (Golden Mahogany) left your hair feeling dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Myriam B.
diciembre 10, 2019
Tint rince
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Myriam B.
diciembre 10, 2019
Je ne l'ai pas essayé mais dès que je peux je donne mon avis
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Myriam B. - N’hésitez pas à partager votre expérience ici, votre expérience peut aussi aider les autres. Nous attendons votre retour sur notre Tint Rinse avec impatience !
PUBLICADO POR:
Lisa C.
diciembre 7, 2019
Not Sure if it Works
Color seleccionado: Cobrizo
PUBLICADO POR:
Lisa C.
diciembre 7, 2019
I've been using this weekly since September. I can't say I notice any difference after use. It does have a nice lather, but although it is a rich copper color coming from the tube, no color is left in the tub, on my hands or body, and the lather is pure white.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Lisa C. - Thank you for your feedback! We are so happy to hear you are loving your Tint Rinse. Nothing makes us happier than hearing we were able to make your Hair Goals a reality. Thanks again for sharing your opinion with us! Your eSalon Team
PUBLICADO POR:
Kruse K.
diciembre 6, 2019
Never delivered
Color seleccionado: Dorado
PUBLICADO POR:
Kruse K.
diciembre 6, 2019
Bad service and no answer from company
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
99999 B - We’re so sorry to hear you had such a frustrating experience, Our eSalon Color Happiness Guarantee is something we always stand behind. We've contacted you via email, please check your inbox. We truly appreciate your feedback.
PUBLICADO POR:
Rachel H.
diciembre 5, 2019
Left my hair looking weird!
Color seleccionado: Cobrizo
PUBLICADO POR:
Rachel H.
diciembre 5, 2019
I found that this did not cover my hair well so I ended up with patches of hair that looked very orange and bizarre!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Rachel - We're truly sorry that our Tinted Love (Copper) did not provide the coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Keasha N.
diciembre 4, 2019
Does it work?
Color seleccionado: Cobrizo
PUBLICADO POR:
Keasha N.
diciembre 4, 2019
I'm giving this 3 stars because I truly don't notice a difference whether I use it or not..If I use it, my hair looks the same.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Keasha - Thank you for your feedback. We are sorry to hear that you did not notice a difference with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Shawna P.
diciembre 4, 2019
Never received :(
Color seleccionado: Rojo
PUBLICADO POR:
Shawna P.
diciembre 4, 2019
I ordered the tint rinse before asking that my root touch up be brightened. Still wondering if I'm going to receive it or not, before I continue my color regimen
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Shawna - Thank you for your feedback. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lesley M.
diciembre 3, 2019
No effect
Color seleccionado: Dorado
PUBLICADO POR:
Lesley M.
diciembre 3, 2019
I don't see any effect on my color at all from this product.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Lesley M. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda J.
diciembre 3, 2019
Tint rinse
Color seleccionado: Dorado
PUBLICADO POR:
Linda J.
diciembre 3, 2019
Had minimal effect.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Linda - We're truly sorry that our Tint Rinse (Golden) did not provide the warm tone enhancement you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Darlene N.
diciembre 2, 2019
Can't tell the difference
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Darlene N.
diciembre 2, 2019
I don't want to say anything bad about this product because it's my hair color is so drab I can't tell when I use it and when I don't so I'm not going to say anything bad about it
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Darlene N. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Vnny
diciembre 2, 2019
Wenig Effekt
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Vnny
diciembre 2, 2019
Wirkte leider bei mir nicht. Habe hellbraunes Haar mit Kupferstich - dieses ist leider immer noch da. Schade!
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Vnny - Wir bei eSalon sind stets bemüht, die bestmöglichen Produkte für unsere Kunden zu entwickeln. Wir freuen uns über Ihr Feedback und sind dankbar über jede Rückmeldung. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir die Situation klären können. Bitte behalten Sie Ihren Posteingang im Auge.
PUBLICADO POR:
Leeanne E.
diciembre 2, 2019
Waist of money
Color seleccionado: Cobrizo
PUBLICADO POR:
Leeanne E.
diciembre 2, 2019
Total waist of money it doesn't expand the life of your color total scam
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Leeanne E. - We're truly sorry that our Tint Rinse (Copper) did not provide the outcome you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Melissa R.
noviembre 27, 2019
Slippery
Color seleccionado: Rojo
PUBLICADO POR:
Melissa R.
noviembre 27, 2019
I literally had to buy a bathmat in order to use this. The first time I used it was positively scary. It was so slippery on the bottom of the shower. I had to hold onto the walls to get out.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Melissa - We're truly sorry that our Tint Rinse (Red) application did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jeff
noviembre 27, 2019
Undecided
Color seleccionado: Beige cálido
PUBLICADO POR:
Jeff
noviembre 27, 2019
Not sure if this actually makes any difference, other than perhaps slightly shinier. Difficult to discern the difference before and after use.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jeff - Thank you for your feedback.We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amy W.
noviembre 25, 2019
Ok, but didn't notice much difference
Color seleccionado: Dorado
PUBLICADO POR:
Amy W.
noviembre 25, 2019
The product was ok, but I didn't notice much difference in color or shine. Probably won't buy again.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Amy - We're truly sorry that our Camo Mist did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Nicolle E.
noviembre 22, 2019
This doesnt tint roots
Color seleccionado: Cobrizo
PUBLICADO POR:
Nicolle E.
noviembre 22, 2019
I do like the refresh of overall color but it doesn't tint the roots at all. So my regrowth is still not blended well.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Nicolle - Thank you for your feedback! We're truly sorry that our Tinted Love (Copper) did not provide the regrowth coloring you expected. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Melinda
noviembre 21, 2019
Reaction to tint rinse
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Melinda
noviembre 21, 2019
I had an allergic reaction to something in this tint rinse so I am not interested in using it again. Great idea just not for me.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Melinda - We're truly sorry that our Tint Rinse (Red Neutralizer) caused an unexpected reaction. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Erin B.
noviembre 20, 2019
Love the idea
Color seleccionado: Morado
PUBLICADO POR:
Erin B.
noviembre 20, 2019
I wish this worked for me. The color/level of tint is fine, but I don't like the way it makes my hair feel (like there's a sticky residue all over my head that I can't rinse out..). I've used it a handful of times, thinking maybe there was something I could do differently, but there isn't.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Erin - We're truly sorry that our Tint Rinse (Purple) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tammy M.
noviembre 20, 2019
Why was I sent Red?
Color seleccionado: Rojo
PUBLICADO POR:
Tammy M.
noviembre 20, 2019
I did an assessment for my hair color and they came back with the color burgundy to match my color, I'm not sure why the specialist I was speaking with in October sent me Red... I was also wondering if this is what is making my hair so dry and brittle.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Tammy - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sally S.
noviembre 19, 2019
Dries my hair out
Color seleccionado: Dorado caoba
PUBLICADO POR:
Sally S.
noviembre 19, 2019
I can’t really tell if this has a positive coloring effect on my hair. It does dry it out terribly and makes it frizz.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Sally - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Elodie A.
noviembre 18, 2019
Bon produit
Color seleccionado: Dorado
PUBLICADO POR:
Elodie A.
noviembre 18, 2019
Bon produit qui tient ses promesses bien qu’il éclaircisse un peu trop la couleur ( la couverture cheveux blancs s’estompe plus rapidement.
Les reflets dorés sont magnifiques.
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Elodie A - Nous sommes vraiment désolés d’apprendre que notre Tint Rinse n'a pas fourni le résultat auquel vous vous attendiez au niveau de la longue tenue de votre couleur. Je constate que depuis vous avez reçu une nouvelle coloration, je vous recommande donc d'utiliser le Tint Rinse qu'une fois par semaine pour éviter que votre couleur s'estompe trop vite, tout en gardant les reflets dorés désiré.
PUBLICADO POR:
Audrey S.
noviembre 15, 2019
Hasn't Done Anything After Three Washes
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Audrey S.
noviembre 15, 2019
I purchased this tint rinse because I wanted to balance the warm tones in my light brown hair. I dyed my naturally brown hair a very bright red color and maintained it for about 7 months before I decided to dye over the red in an attempt to return to a tone as close as possible to my natural hair color. As the brown hair dye has started to fade, my hair has become very warm and brassy again. So I decided to try this product. After using this tint rinse three times, I haven't noticed any difference. Maybe if you used multiple bottles of this, you would start to see a change but I'm hesitant to purchase it again because I feel like there's a good chance it will continue to be a complete waste of time and money.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Audrey - We're truly sorry that our Tint Rinse did not provide the results you expected.We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details.
PUBLICADO POR:
Kathy D.
noviembre 14, 2019
Can use
Color seleccionado: Rojo
PUBLICADO POR:
Kathy D.
noviembre 14, 2019
My hair color from esalon was all wrong so I can't use this and was unable to return or get another one.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Kathy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Becky B.
noviembre 13, 2019
Good but dries my hair.
Color seleccionado: Dorado
PUBLICADO POR:
Becky B.
noviembre 13, 2019
I like the color but seems to dry out my hair quite a bit, especially the ends.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Becky - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
sonia B.
noviembre 12, 2019
Didn’t notice a change
Color seleccionado: Dorado caoba
PUBLICADO POR:
sonia B.
noviembre 12, 2019
I used this once, about 3 weeks after coloring my hair. I didn’t notice a difference at all.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sonia - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
Arden H.
noviembre 11, 2019
For All Over Temporary Hair Color
Color seleccionado: Rojo
PUBLICADO POR:
Arden H.
noviembre 11, 2019
Ok so let me start by saying I did not use this product to just revitalize color. I used this product with intention to completely change my hair color for Halloween. I am a natural medium to light range brunette with a lot of blonde balayage all the way to my roots. I think if you wanted to use this product to increase time between coloring it would work beautifully.
Application: the application is not as simple as shampoo it into your hair and be done. If you do it this way, it will be spotty. I recommend getting your hair wet, not dripping wet, and then standing in front of the mirror and applying it generously in sections. (I have a lot of fine, porous hair). I also left it in for a lot longer than 3 minutes as directed. For a completely different hair color as I intended, I used almost the entire bottle and it was still patchy in some areas.
Residue: this product will NOT stain your skin at all. I used my hands to apply it and it only stained under my finger nails a little bit. It does transfer when wet but not at all once it's dry. Use an old towel if it makes you feel better but it will come out in the wash. (I used an old white towel and bleached it and there is no trace of red anywhere)
Aftermath: I have washed my hair 4 times now. I have used gentle clarifying shampoos to help speed the process but it is already 70-80% completely out of my hair. If you want this product for its intended use I can see how some of the reviews say it does not last long enough. However, since I just wanted to be a red head for a night, I am happy with how fast it is washing out.
Overall it is not an expensive product and I feel like it is worth a try. I gave three stars because there are faults with the product but overall it wasn't below average.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Arden - Thank you for reaching out to us here at eSalon! We're thrilled to hear that you're enjoying Tint Rinse (Red). We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Karma J.
noviembre 10, 2019
don’t see a noticeable difference
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Karma J.
noviembre 10, 2019
I tried it for the first time yesterday. Put it on for 5-7 mins vs the 2-3 mins recommended but still did not see much results. The only thing I noticed was that my black roots blend in better with the rest of my brown dyed hair. Maybe I need to use more, keep it on longer or use multiple times to see results. But that makes things a lot less convenient and besides it’s wont be worth all the trouble for a temporary result as others here have said the results last only 3-4 washes. So not very thrilled about the results.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Karma - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Victoria M.
noviembre 8, 2019
Messes up any blonde tones in your hair
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Victoria M.
noviembre 8, 2019
Sooooo I had a nice balayage that was medium brown and light ash blonde... my brown turned orange so I used this to fix that problem. It helped my brown... HOWEVER, my blonde looks warm and not pretty and bright anymore. I didn’t expect it to ruin my blonde :( sad.. I don’t know what to do now
Does work for the brown though so I kept the rating at 3
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Victoria - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda C.
noviembre 8, 2019
Nothing
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Linda C.
noviembre 8, 2019
This shampoo sis nothing to tone the brass for my hair
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Linda - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. However, because you were unhappy with the results, we have gone ahead and added a credit to your account, per our Satisfaction Guarantee. We will reach out to you shortly with more information. Again, we apologize that you were unhappy with your experience and hope this information is helpful.
PUBLICADO POR:
Shirley B.
noviembre 7, 2019
blue
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Shirley B.
noviembre 7, 2019
good but my colour lasted long enough without this
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Shirley - Thank you for your feedback. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katherine H.
noviembre 7, 2019
Tint rinse
Color seleccionado: Dorado
PUBLICADO POR:
Katherine H.
noviembre 7, 2019
Honestly this did nothing for my hair at all
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Katherine - We're truly sorry that our Tint Rinse (Golden) did not provide the warm golden tone enhancement you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
PUBLICADO POR:
Christina K.
noviembre 3, 2019
Adds amazing shine but that's it
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Christina K.
noviembre 3, 2019
I have medium brown hair at the roots to light brown at the tips (all dyed) my last hair color job was starting to turn reddish at the top and brassy towards the lighter brown, so I bought this. Sadly, it did not neutralize it one bit, and I used it twice just in case. It did, however, add amazingly beautiful shine to my hair, so not a total loss in my book. I'm debating if I should try the dark brown, but the shipping does take about a week.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Christina - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Esmeralda D.
noviembre 1, 2019
Made my hair give brass tones
Color seleccionado: Dorado
PUBLICADO POR:
Esmeralda D.
noviembre 1, 2019
my hair was perhaps to dark
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Esmeralda - We're sorry to hear that you were disappointed by your experience with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Liz S.
octubre 30, 2019
Tint not tinting
Color seleccionado: Cobrizo
PUBLICADO POR:
Liz S.
octubre 30, 2019
I've used this twice a week since I applied the initial color and I can't see any difference after I do it. The color has faded dramatically since I applied it. Overall, I don't think the tint rinse is doing anything and is more of a pain in the butt to weave into the routine.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Liz - We're sorry to hear that you were disappointed by your experience with our Tin Rinse. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Leah M.
octubre 28, 2019
Stains hands and anything it gets on for days
Color seleccionado: Cobrizo
PUBLICADO POR:
Leah M.
octubre 28, 2019
Beware. This toner is a nightmare to use. It doesn’t come off your hands no matter what you try. It stains everything in its path.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Leah - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
PUBLICADO POR:
Megan R.
octubre 28, 2019
Disappointed
Color seleccionado: Rojo
PUBLICADO POR:
Megan R.
octubre 28, 2019
disappointed honestly. Makes my hair smell nice but isn’t doing anything for the colour. The red in my hair is fading so I thought this might help but after 3 uses, nothing.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Megan - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that it is not intended to color the hair, rather allows you to refresh and maintain color between applications. Again, we apologize that you were dissatisfied with your experience and hope this information is helpful. Since you were unhappy with your results, we've issued a credit to your eSalon account. We will take your comments into consideration and hope to continue helping you find hair perfection!
PUBLICADO POR:
Jana R.
octubre 28, 2019
Way too pink after using this
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Jana R.
octubre 28, 2019
This tint ends up giving my hair a pink effect after using it. My hair is a red copper from the esalon color. What's up?
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jana - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the effect you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Loretta H.
octubre 24, 2019
Tunt rinse
Color seleccionado: Dorado caoba
PUBLICADO POR:
Loretta H.
octubre 24, 2019
Don't like the color-too brassy But I chose it.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Loretta - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Carla T.
octubre 24, 2019
Lathers like a shampoo
Color seleccionado: Dorado caoba
PUBLICADO POR:
Carla T.
octubre 24, 2019
I think this product is more of a shampoo than a rinse. Not sure if it is suppose to lather like a shampoo would.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Carla - Thank you for your feedback. We apologize for the confusion with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients say. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kamila Z.
octubre 22, 2019
This product definitely it's no good for a brown hair with few lighten tones.
Color seleccionado: Dorado caoba
PUBLICADO POR:
Kamila Z.
octubre 22, 2019
It made my hair ginger/ orange. I Checked description on website for what color is good, but unfortunately doesn't make good for mine.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Kamila - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Joy S.
octubre 22, 2019
Not much difference
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Joy S.
octubre 22, 2019
I have tried this product a couple of times, as I thought it must be something I was doing wrong, but no. There is little, or no, difference to my hair. I really wanted it to work, but I found that it doesn't.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Joy - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jacky L.
octubre 21, 2019
Not worth the money
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Jacky L.
octubre 21, 2019
I wasn’t pleased with the tint rinse it actually made my hair really dry & left a weigh down feeling
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Jacky - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Karen D.
octubre 17, 2019
Can't review because I did not receive it
Color seleccionado: Dorado
PUBLICADO POR:
Karen D.
octubre 17, 2019
Where is my shipment? According to tracking it left New York, then went to Las Vegas, to Illinois and then to Georgia. No tracking updates in the last 2 days.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Karen - We are sorry to hear your shipment has not arrived! Keep an eye out for an email from us to see if we can get this resolved for you. Thanks for choosing eSalon!
PUBLICADO POR:
Sara K.
octubre 17, 2019
Residue
Color seleccionado: Rojo
PUBLICADO POR:
Sara K.
octubre 17, 2019
This product seems to leave a filmy residue on my hair that feels kind of gross.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Sara - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kerry P.
octubre 17, 2019
A Joke-I won't try again but I raised from 1☆ due to better customer service
Color seleccionado: Morado
PUBLICADO POR:
Kerry P.
octubre 17, 2019
Didnt work at all. A complete waste of money and horrible customer service.
Edit 10/17/19: Desiree from esalon reached out to me after receiving this review. She was very polite, offered solutions, and helped me feel better about my experience. Thanks, Desiree, for now, I have raised my review from 1 star.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Angela - Thank you for your feedback. We apologize for the disappointing experience you had with our Camo Mist Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Terri M.
octubre 14, 2019
Tint
Color seleccionado: Cobrizo
PUBLICADO POR:
Terri M.
octubre 14, 2019
No other comment
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Terri - We're truly sorry that our Tint Rinse (Copper) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lisa G.
octubre 10, 2019
No good
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Lisa G.
octubre 10, 2019
Feels very bad in hair. Doesnt smell to good eithier.Turned my hair orange. I was sent replacement bottle that turned my hair dark red. Very unhappy. I would so like to be refunded. I wish they had of told me from the beginning I couldnt go blonde from light brown with this product. I was told I need to go to professional salon. Thanks for telling me after I put this eye burning awful smelling product in my hair.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Lisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Linda V.
octubre 9, 2019
Sloppy
Color seleccionado: Castaño claro
PUBLICADO POR:
Linda V.
octubre 9, 2019
I am not thrilled this is messy ....Still evaluating
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Linda - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lauren W.
octubre 9, 2019
Wrong color
Color seleccionado: Castaño claro
PUBLICADO POR:
Lauren W.
octubre 9, 2019
So I got a very dark tint. When I put it on my hair it bacame a very dark brown. My sister dyes her hair a dark brown and LOVED the tint, but I would prefer the golden brown next time.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Lauren - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Andrea M.
octubre 6, 2019
Didn't do anything
Color seleccionado: Cobrizo
PUBLICADO POR:
Andrea M.
octubre 6, 2019
Waste of money, this doesn't do anything to brighten or refresh color.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Andrea - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Patsy D.
octubre 6, 2019
Tint
Color seleccionado: Dorado caoba
PUBLICADO POR:
Patsy D.
octubre 6, 2019
Not sure of expectation! But under performing for that price
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Patsy - We're truly sorry that our Tint Rinse (Golden Mahogany) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Caroline W.
octubre 5, 2019
Bummed
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Caroline W.
octubre 5, 2019
I am so bummed! I saw a YouTube video about this product and read the reviews for it online. Everything indicated that this product Is amazing for toning down red hair. I have naturally brown hair that was dyed red a while ago. Now my hair is a reddish brown color. I used a nice amount of this product and left it on my hair for the recommended time. Not only did the color not change whatsoever, my hair now feels rough and tangled. I'm so sad because everyone online says how great this product was and I couldn't wait to try it.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Caroline - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Caitlin C.
octubre 5, 2019
Unsure
Color seleccionado: Cobrizo
PUBLICADO POR:
Caitlin C.
octubre 5, 2019
I'm not quite sure I know what this is doing exactly.... I use it just in case it is working. But I dont notice a difference.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Caitlin - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Emily B.
octubre 5, 2019
Did Absolutely Nothing
Color seleccionado: Dorado caoba
PUBLICADO POR:
Emily B.
octubre 5, 2019
What a bummer - I had high hopes for this. It did absolutely nothing, despite applying it as a mask, under a heat cap for 30 minutes. I placed an order for Overtone.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Emily - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Julie D.
octubre 4, 2019
The color
Color seleccionado: Cobrizo
PUBLICADO POR:
Julie D.
octubre 4, 2019
the copper inhancer, looks copper but it doesn't make my hair look copper
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Julie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Candice B.
octubre 1, 2019
Wrong colour
Color seleccionado: Cobrizo
PUBLICADO POR:
Candice B.
octubre 1, 2019
The colour didn’t show on my hair
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Candice - We're truly sorry that our Tint Rinse (Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Molly M.
octubre 1, 2019
Dried my hair out
Color seleccionado: Morado
PUBLICADO POR:
Molly M.
octubre 1, 2019
It's okay. It dried my hair out quite bad when I first used it. But I have kept trying it. I don't know how well it keeps the color, but overall its good.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Molly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Amanda H.
septiembre 29, 2019
Not worth it
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Amanda H.
septiembre 29, 2019
I tried this tint rinse after the “soft red” neutralizer didn’t show any noticeable results. Unfortunately this one was the same- doesn’t help to get rid of brassy tones in my hair. I do love the smell and way it makes my hair so soft though.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Amanda - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Teresa G.
septiembre 28, 2019
Doesn't really work to tone brassy hair very well
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Teresa G.
septiembre 28, 2019
It may have toned my hair slightly, but really wasn't effective. It was sudsy, and kind of weird. I think it added to the drying effect the color had already had.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Teresa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Catherine C.
septiembre 27, 2019
nothing exceptional
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Catherine C.
septiembre 27, 2019
was an average conditioner, had to use another with it to soften my hair after colouring.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Catherine - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Nikki Y.
septiembre 27, 2019
Ugh! :(
Color seleccionado: Rojo
PUBLICADO POR:
Nikki Y.
septiembre 27, 2019
This stuff is awful and I have the pictures to prove it. Not good on strawberry blond hair. It messed my hair up so bad, I looked like a clown. I had to re-dye my hair a very very dark brown to cover it. Not happy!
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Nikki - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Madeleine B.
septiembre 26, 2019
Didn’t work on my brassy light brown hair
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Madeleine B.
septiembre 26, 2019
I bought the red neutralizer hoping to help get unwanted red tones out of my hair, which gets red from sunlight. I left it on at first for 2-3 mins as the bottle says, no results, nothing. Read some reviews and tried leaving it on for a full 5 mins, still no difference. Also didn’t feel any benefit of smooth silky hair afterwards, so unfortunately this product just didn’t do anything at all to my hair.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Madeleine - We're truly sorry that our Tint Rinse did not provide the results you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ami B.
septiembre 25, 2019
Ehhh
Color seleccionado: Dorado caoba
PUBLICADO POR:
Ami B.
septiembre 25, 2019
Nah I am not gonna but again
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Ami - Thank you for your feedback on our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Teresa F.
septiembre 25, 2019
Not what I expected
Color seleccionado: Cobrizo
PUBLICADO POR:
Teresa F.
septiembre 25, 2019
I used the tint to just give my color a little boost yesterday and after drying my hair was very copper colored. I was not pleased, I thought my color would be just a shiny sandy brown which is the normal color but the copper color was far too bright for me and I am now having to use a clarifying shampoo to try to take some of the copper color out. This color may work for some people, its a pretty color but just not for me.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Teresa - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Violet M.
septiembre 24, 2019
No color difference, but moisturizing.
Color seleccionado: Dorado
PUBLICADO POR:
Violet M.
septiembre 24, 2019
My hair is naturally brown. I wanted to add a brighter complexion and this product was recommended for that. The first time I used it after shampooing, I noticed no difference (just like every product I've used on my hair). I started using it twice in the shower, still no noticeable difference and I shower everyday so I thought that by now I would get what I paid for. I debated returning this product, or using it until the bottle is finished to see if that takes effect. However, I do notice my hair is more moisturized and no longer as frizzy,. Thank u, next product.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Violet - We're truly sorry that our Tint Rinse (Golden) did not provide a noticeable difference. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jennifer K.
septiembre 23, 2019
Just ok
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Jennifer K.
septiembre 23, 2019
I didn't really see much of a difference after use for neutralizing red. I feel like it did add shine though.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Jennifer - We're truly sorry that our Tint Rinse (Red Neutralizer) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Marianne V.
septiembre 22, 2019
color difference
Color seleccionado: Cobrizo
PUBLICADO POR:
Marianne V.
septiembre 22, 2019
Does not seem to be a difference in color using it or not. May be able to tell more when I use it after a couple of washings
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Marianne - Hemos mandado un correo electrónico para ver qué podemos hacer para remediar esta situación. Valoramos a cada cliente y esperamos proporcionarle un producto que se adapte mejor a sus necesidades. Esté atento a su bandeja de entrada para más detalles.
PUBLICADO POR:
Dianna L.
septiembre 22, 2019
Made my hair feel weird
Color seleccionado: Castaño claro
PUBLICADO POR:
Dianna L.
septiembre 22, 2019
This product made my hair feel strange like it wouldn't rinse out. It lathered like shampoo so I rinsed and tried again and it still did that. No real color boost either.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Dianna - We're truly sorry that our Tint Rinse (Light Brunette) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Amanda S.
septiembre 22, 2019
100% guaranteed UNSATISFIED CUSTOMER
Color seleccionado: Cobrizo
PUBLICADO POR:
Amanda S.
septiembre 22, 2019
I was a little nervous about ordering your product because I never order things online, change my hair color nor do I use anything other than my $2.97 box of Revlon bright auburn hair color from Walmart. My hair had taken on a Coppertone and I was hoping to maybe tone it down a bit so I figured I would try it and if it did not work the product was 100% guaranteed. After getting unsatisfactory results from the product I requested a refund. I was given a $10 refund in a $20 credit on my $30 purchase. I was told that because I used the other products that I ordered I could only be given a $20 credit which is completely ridiculous since those products or used with the hair color. Since I PayPal was only credited $10 I still owes $20 balance which in return was deducted from my checking account putting me in overdraft status which cost me another $30! I am so serious also let this product has not only done to my hair that's all I am left with product can I use $20 credit from a company I would never use again and definitely would never recommend to anyone! Your refund guarantee is completely misleading it makes no sense you are able to give me a $10 refund on my hair dye which obviously was used and you should be able to give me a refund on the $20 worth of product that went with it. I still intend to dispute this bill and intend to file a fraudulent charge against your company. I will also be filing with the Better Business Bureau as well as giving my bad review to as many people as possible online so that I can save others from the hassle that I've gone through. I paid $30 for the product I was unsatisfied plain and simple it should have been refunded to my PayPal the way it was paid... IN FULL!
From a 100% GUARANTEED UNSATISFIED CUSTOMER
Amanda Satison
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Amanda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Cheryl B.
septiembre 21, 2019
Did Not Receive with my Order
Color seleccionado: Cobrizo
PUBLICADO POR:
Cheryl B.
septiembre 21, 2019
I did NOT receive Any Tint Rinse this time. Tried to contact company no response
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Cheryl - We're truly sorry that our Tint Rinse did not arrive with your order. Please be on the lookout for an email from our team to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
Amy M.
septiembre 20, 2019
Horrible!! Hair fell out in clumps!!
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Amy M.
septiembre 20, 2019
Do not use. Used product as directed and my hair fell out immediately in clumps!!
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Amy - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our product. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Kristine S.
septiembre 20, 2019
Tint Rinse
Color seleccionado: Cobrizo
PUBLICADO POR:
Kristine S.
septiembre 20, 2019
It was to coppery for my taste
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Kristine - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Renee E.
septiembre 20, 2019
This didn't make any difference in my hair color
Color seleccionado: Morado
PUBLICADO POR:
Renee E.
septiembre 20, 2019
I've used the tint rinse a few times now and I don't see any difference in the color of my hair and it leaves a weird film on my hair. I'm sure this works for others but it did nothing for my hair
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Renee - We're truly sorry that our Tint Rinse (Purple) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Eileen S.
septiembre 20, 2019
Never receivef
Color seleccionado: Beige cálido
PUBLICADO POR:
Eileen S.
septiembre 20, 2019
Never received
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Eileen - We’re sorry to hear that you did not receive the Tint Rinse (Warm Beige) in your order eSalon order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dorothy H.
septiembre 16, 2019
Tint
Color seleccionado: Cobrizo
PUBLICADO POR:
Dorothy H.
septiembre 16, 2019
Not noticing much of a difference when I use it in between shampooing and conditioning
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Dorothy - We're truly sorry that our Tint Rinse (Copper) did not provide the changes you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katie H.
septiembre 14, 2019
Made my hair noticeably lighter
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Katie H.
septiembre 14, 2019
The tint rinse seemed to make my hair lighter, but didn’t really neutralize the red. My hair gets brassy after about a month and it drives me crazy when people say I’m a red head. I’m going to try it a couple more times but the first time it seemed to lighten it and didn’t get rid of the red.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Katie - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
missy F.
septiembre 12, 2019
blonde reutralizer
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
missy F.
septiembre 12, 2019
I would say the label on this item is inaccurate. I have had a neutralizer applied periodically over the years at the salon and this product does not do the job. It also dried out my hair quite a bit which was surprising. Love many of eSalon's products but you may want to go back to the drawing board with this one.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
missy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Simone B.
septiembre 12, 2019
Decent
Color seleccionado: Beige cálido
PUBLICADO POR:
Simone B.
septiembre 12, 2019
I’m not seeing much change with this product.
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Simone - We're truly sorry that our Tint Rinse did not provide the change in color you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
ANA C.
septiembre 11, 2019
It's ok
Color seleccionado: Morado
PUBLICADO POR:
ANA C.
septiembre 11, 2019
I like the idea of this product, but I can't really say I see a significant difference when I use it.
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Ana - We're truly sorry that our Tint Rinse did not provide the effect you expected. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Laurie G.
septiembre 8, 2019
Tint Rinse
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Laurie G.
septiembre 8, 2019
Made my hair to red for my liking but it you want red then it is excellent!
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Laurie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Mahogany Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Imogen H.
septiembre 4, 2019
Not Great
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Imogen H.
septiembre 4, 2019
I was unsure whether to purchase this product given the mixed reviews, however decided to check it out for myself. The product isn't great, didn't make any difference to the brassy tones in my hair and it was also rather drying.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Imogen - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katy F.
septiembre 4, 2019
Don’t buy
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Katy F.
septiembre 4, 2019
I’ve used store brands that make more of a difference than this tint rinse.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Katy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Angela M.
septiembre 4, 2019
Tint doesn't show after use
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Angela M.
septiembre 4, 2019
This tint does not work....
Plain and simple
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Angela - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michelle K.
septiembre 3, 2019
GENERIC
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Michelle K.
septiembre 3, 2019
all products are generic - dont buy!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Michelle - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Pamela L.
septiembre 2, 2019
Will not use tint again.
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Pamela L.
septiembre 2, 2019
I think this made my color nearly black. Will not order again.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Pamela - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Birgit L.
septiembre 1, 2019
Damaging
Color seleccionado: Castaño claro
PUBLICADO POR:
Birgit L.
septiembre 1, 2019
This frizzed my hair like nothing else. I tried it several times because I've read reviews about how smooth everybody's hair is after use.....not my fine hair. Not for me...unfortunately..
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Birgit - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
claudia N.
agosto 30, 2019
Good refreser
Color seleccionado: Cobrizo
PUBLICADO POR:
claudia N.
agosto 30, 2019
I liked that is refreshed my color but the conditioner did not soften my hair at all
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
claudia - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Julie W.
agosto 29, 2019
Only good for staining your shower walls!
Color seleccionado: Rojo
PUBLICADO POR:
Julie W.
agosto 29, 2019
This stuff is little more than paint! It comes off on your pillow and everywhere except my shower walls. Does not last 24 hours. Really disappointing!
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Julie - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sara S.
agosto 28, 2019
Not as good as I’d wished.
Color seleccionado: Dorado caoba
PUBLICADO POR:
Sara S.
agosto 28, 2019
I unfortunately didn’t see much of a change in my hair when I used this. Maybe it was a little shinier. I also made my hair feel somewhat dry.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Sara - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Chandra d
agosto 28, 2019
My hair is very dull
Color seleccionado: Dorado caoba
PUBLICADO POR:
Chandra d
agosto 28, 2019
I bought this thought it would help make my new color shine. I can't tell the difference. Not very satisfied with this product.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Chandra - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sharon S.
agosto 25, 2019
Keeping the red out
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Sharon S.
agosto 25, 2019
I didn’t think it helped any
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Sharon - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not reduce the red tones as you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Theresa B.
agosto 24, 2019
Color tint rinse
Color seleccionado: Rojo
PUBLICADO POR:
Theresa B.
agosto 24, 2019
Nice in that it helps offset the fading I get with my redfish brown on between coloring. Bad side for me was staining on my hands, scalp and transferring to towels. The shine is nice though.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Theresa - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mary A.
agosto 23, 2019
Didn’t do a thing
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Mary A.
agosto 23, 2019
Bought to help with the reddish tint that is happening to my hair. But it on even for 15 minutes and it didn’t change a thing. Really disappointed in this.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Mary - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the result you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Megan D.
agosto 22, 2019
Made my hair feel greasy
Color seleccionado: Cobrizo
PUBLICADO POR:
Megan D.
agosto 22, 2019
My hair would get flat and gross looking every time I used this product.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Megan - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Erica B.
agosto 19, 2019
Disappointed
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Erica B.
agosto 19, 2019
I had high hopes for this product since nothing else helps with my orange/ copper tones and I read a lot of great reviews but unfortunaly it didn’t do anything for my hair except make it soft and shiny..
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PUBLICADO POR:
Leslie M.
Respuesta de nuestros expertos
Erica - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
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