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8,938 Comentarios de clientes |
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Not goodColor seleccionado: Golden Copper The color turned orange! I did not notice this until I had taken my grandson to the park--quite embarrassing for me!! I notified the company about returning the product as I had purchased multiple items of this type and received no reply. I love the hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosArlene - We’re sorry that you were unsatisfied with our Tinted Love and that it made your hair look orange. Since you were unhappy with your results, we've issued a credit to your eSalon account. We will reach out to you shortly with more information. |
Color enhancingColor seleccionado: Cobrizo Leaves hair very dry and brittle 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Color Enhancing Treatment dried out my hair!!!!!Color seleccionado: Neutralizador violeta I used it once, and it dried out my colored hair so bad, that i will not use it again!!! 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHiu - We’re sorry that you were unsatisfied with our Tinted Love and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account, as per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Tinted Love is too messyColor seleccionado: Neutralizador rojo I did not care for this product. As a liquid, you cannot put it in the shower cap down because it leaks. It stained the tile in my shower and so far I haven't been able to get the stains out completely. It's really messy. It would be better manageable in a cream format. I used it a few times when my hair began to fade a little but don't really notice any improvement to my hair color so it's not been worth using. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection! |
Nice colour enhancing shampoo but shade slightly pinkishColor seleccionado: Copper Mahogany Pigmentation seems to be slightly pink, rather than auburn/copper. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSally-Ann - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Wouldn't purchase agaonColor seleccionado: Golden Copper really didn't see much from this-wouldn't purchase again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
color enhancingColor seleccionado: Golden Copper little too brassy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEileen - We're sorry to hear that the Tinted Love in Golden Copper resulted in unwanted brassiness. Because you were unhappy with the shade of Tinted Love that you ordered, we have added a credit to your account. You can use this credit towards a different shade of our Tinted Love Color Enhancing Treatment. Our colorists recommend trying either our Tinted Love in Golden or our Glass Act Shine Glaze. We've sent you an email with more information. |
colourColor seleccionado: Golden Copper too red. Haven't used it since first try. If it wasn't so red I would use on a regular basis 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVanessa - We're sorry to hear that your Tinted Love resulted in a shade that was too red for you. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information. |
A Great BrightenerColor seleccionado: Golden Copper I use just 1 a week and so far it really prolongs the color. Unfortunately, it doesn't cover the grays at the temple that well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebra - Thank you for taking the time to review your results with our Golden Copper Tinted Love. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. We recommend using regularly twice a week for optimal results. Because it is a temporary treatment, it cannot cover gray hair like a Permanent Hair Color can. We hope this information has been helpful. |
tinted loveColor seleccionado: Morado didn't really see much of s difference using it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Not HappyColor seleccionado: Neutralizador violeta I didn't like what this did to my color. Also, I noticed my scalp breaking out in hives. I read the ingredients and it has red dyes in it. I'm allergic to red dye. So it just didn't work for me at all. 5 de 8 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara- Thank you for sharing your feedback and we apologize for your disappointing experience with our Tinted Love. We’re truly sorry to hear that you experienced an allergic reaction after using our Tinted Love. You can find a list of ingredients for each of our products by clicking the item then scrolling down to the 'view ingredients link' Since you’ve experienced an allergic reaction, a representative has refunded you for this color and reached out to you with more details. On behalf of the eSalon Family, we wish you a restful recovery. |
Color tint shampooColor seleccionado: Morado Good stuff, just not sure how well it actually works. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLindsey - We’re sorry to hear that you were not entirely happy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Didn't notice a differenceColor seleccionado: Rojo Used the product as instructed but did not notice my color maintenance lasting longer or being more vibrant. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarol - We're sorry that your recent formulation didn't provide the vibrant results you expected. We see that you've since worked with your colorist who has adjusted your custom hair color based on your feedback. We look forward to hearing more of your feedback soon. |
Messy color enhancing treatment.Color seleccionado: Copper Mahogany Although I like the concept of Tinted Love, I find that the formula is very messy even when applied in the shower. I am basing my experience on the product I have, which is the original formula that comes in a bottle, not the newer tube. The bottle product may be more liquid and harder to control than the newer tube product. I find that the color dyes my scalp more than the hair and the intended outcome, which would be refreshing of my roots and hair between hair color applications, is quite negligible. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Did not change hair colorColor seleccionado: Golden Copper Disappointed not any changes in color to show a tint nothing different 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - Thank you for your honest feedback. We apologize for the disappointing experience you had with our Tinted Love. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
What's in this stuff?Color seleccionado: Castaño oscuro I like it but I feel like my hair doesn't stay clean after I use it. I only wash my hair 1-2x per week so I need my hair to stay clean. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - We're truly sorry that our Tinted Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection! |
Not my favorite itemColor seleccionado: Dorado I was expecting more from this. Didn't notice any difference before and after using. Maybe it's just me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We're sorry to hear that you were disappointed by your experience with our Tinted Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Have tried most of tube over last few monthsColor seleccionado: Dorado ---- especially when new growth just starting to peep, but I can't tell any color difference or enhancement. Sorry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
OkayColor seleccionado: Neutralizador violeta I like that it refreshes my color but it seems to weigh my hair down and I have a bad hair day when I use it. I use it once weekly because of this 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re sorry to hear that our Tinted Love tends to weigh your hair down, but we are glad to know that it does help refresh your beautiful blonde tones. We are always looking for ways to improve our services and products based on comments like yours and we'd like to thank you for the thoughtful feedback. |
Good, but not idealColor seleccionado: Neutralizador violeta This covers gray but is hard to use. I can't get it on evenly & it's too watery. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCharlotte - We apologize for any difficulty you experienced when applying our Tinted Love. If you prefer a creamier texture, we suggest adding a little conditioner to it before you massage it thoroughly and uniformly through your hair, and make sure to leave it in a little longer than normal. Additionally, as a reminder, our Blonde Neutralizer Tinted Love is ideal for reducing brassiness, as it is not a dye and not designed to cover grays. We hope this information is helpful! |
Okay, but didn't notice it made much difference.Color seleccionado: Castaño claro It was convenient coming in the mail, but I didn't see that it did much good to restore or revive color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
color enhancing treatmentColor seleccionado: Dorado Added too much red so I can't use it. When I can afford it I'll get one just for blondes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatty - We apologize that our Golden Tinted Love did not provide the results you expected. Since you would prefer to eliminate warm tones instead of add them to your color, we're adding our Blonde Neutralizer Tinted Love to your upcoming order, as a free replacement. Per our Satisfaction Guarantee, we look forward to providing you with results you'll love! |
EhhhColor seleccionado: Neutralizador rojo Didn't do anything for removing the brassyness in my hair. Felt soft after I used it but that's it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTaylor - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
ITS NOT THE COLOR I SELECTEDColor seleccionado: Chocolate Once again ESalon changed the color I selected on this product too. Now I have a product I won't be able to use. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We apologize that you received the wrong shade. We've reviewed your profile and see that since you indicated that you were unsatisfied, a member of our Color + Care Team refunded you for the amount of your purchase, per our Satisfaction Guarantee. Again, we're sorry that you were unhappy with your experience. |
Good shineColor seleccionado: Cobrizo Left the bright color a little spotchy. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re sorry to hear that you were unhappy with your results from the Tinted Love (Copper). Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. For best results, we recommend first sectioning the hair to allow for even distribution. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Worked OK, not a good match for my color.Color seleccionado: Cobrizo I think this product might be OK for someone with more red. I tried it, hoping to extend the time before I needed to re-dye my roots but students and my own family all commented that I must have gotten red/orange highlights and it didn't look natural. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaripat - We're sorry to hear that your Tinted Love resulted in unnatural red/orange highlights. Because you were unhappy with the shade you received, we have gone ahead and added a credit to your account in the amount of your purchase. One of our representatives will reach out to you shortly with more information. We look forward to providing you with a shade that will better suit your needs. |
dissapointedColor seleccionado: Dorado Color want strong enough. Really didn't notice any difference after using. 5 de 8 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Between coloringsColor seleccionado: Beige cálido Initially seemed to brighten the color but it din't last very long after shampooing once. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
ok for a pick-me-upColor seleccionado: Dorado Since this is limited color selection, I find that it sometimes makes my color duller than it was before. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan- Thank you for sharing your feedback about the Golden Tinted Love. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection! |
No differenceColor seleccionado: Dorado Do not notice any difference with use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLorna - Because you felt our Tinted Love didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
It's alrightColor seleccionado: Caoba cobrizo So this product works alright to stretch the color a little longer, but seems to wash out after one wash. It's ok if you want only semi permanent. I haven't purchased again because of this experience. I'm happy I had a discount on it. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeidi- We’re sorry to hear that you were unhappy with your results. Tinted Love is a temporary, professional-grade treatment that allows you to refresh and maintain color between applications. Because it is a temporary treatment, we recommend using regularly twice a week for optimal results. Again, we apologize that you were unhappy with your experience and hope this information is helpful. |
Didn't Like itColor seleccionado: Caoba cobrizo Runny and too Red! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLiz - We’re sorry that you were not completely happy with our Tinted Love to be runny and too red. We see that you have been refunded for this item. We are always looking for ways to improve our products and services based on comments like yours. |
Good ideaColor seleccionado: Morado I thought that this product would be a good idea to have in the shower. I used it a lot when I first received it, but now not so much as I really haven't noticed a difference whether I used it or not as far as my color was concerned, but I do like the way it makes my hair feel afterwards 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJodi - We're glad to hear that you enjoyed how your hair felt afterwards, and apologize that the color results did not meet your expectations. Because the tone-enhancing effects of our Purple Tinted Love are subtle on darker hair, we recommend using it to preventing fading in between hair color applications. Again, we apologize, and we hope you find this information helpful. |
Great idea, but not for meColor seleccionado: Cobrizo I bought this product as I thought it was a great idea. It certainly enhanced my already coloured hair but I had some areas which were dry and the colour was absorbed into these areas with the result that I ended up with patches of bright copper! It took several shampoos to remove these patches and I feel there should be a warning on the packaging that care should be taken if hair is out of condition or you have dry ends. Brilliant if you want bright copper hair! 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnette - We're sorry to hear that you were disappointed by your experience with our Tinted Love (Copper). Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Not for me.Color seleccionado: Beige cálido This product offers good enhancement but it's not for hair treated with brazilian blowouts as it tends to remove that treatment. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCyn - We're sorry to hear that you noticed your Brazilian treatment began to diminish. Since our Color Enhancing Treatment is paraben-free, sulfate-free, and peroxide-free, it is unlikely it directly affected your blowout. We recommend consulting with your personal stylist about what is best for your Brazilian blowout treatment, and you can review our ingredients at anytime on our store page. |
color enhancing treatmentColor seleccionado: Neutralizador rojo did not find that it made much of a difference 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We're sorry to hear that you were disappointed with your results. We have added a store credit to your account, per our Satisfaction Guarantee, for the amount of your purchase. We look forward to helping you achieve results you can fall in love with. |
Not impressedColor seleccionado: Cobrizo This makes my hair feel slimy and frizz at the same time. Plus, I never actually noticed a change in color intensity. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda- We're sorry to hear that you were disappointed by your experience with our Tinted Love Color Enhancing Treatment. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information. |
It's Meh...Color seleccionado: Rojo I don't really see a boost in color or much of a difference when I use it. I initially thought I didn't leave it on long enough but it doesn't seem to do much for my hair. 4 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - Because you felt our Red Tinted Love wasn't quite what you were looking for, we've gone ahead and added a store credit to your account, per our Satisfaction Guarantee. We're sorry to hear you were dissatisfied by your results and look forward to our next opportunity to delight you. |