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8,977 Comentarios de clientes |
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Drying and no change in colorColor seleccionado: Neutralizador de rojos intensos This product damaged my hair, and left no hint of tint, even after leaving in my hair for an extended period of time. Please refund when possible. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoe - We're truly sorry that our Tint Rinse in Soft Red Neutralizer did not provide the enhancement that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No color changeColor seleccionado: Castaño claro I used the tint rinse for the first time today and saw no change in color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGina - We're truly sorry that our Tint Rinse did not provide the change that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not My FavoriteColor seleccionado: Morado I enjoyed that this adds color back into my hair in between coloring so that my color continues to be vibrant. However, I haven't used it as much as recommended because it leaves my hair feeling thick and greasy from the product buildup. I will continue to use what I have but will not be ordering this specific product again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCourtney - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
NOTHING!Color seleccionado: Dorado caoba I followed instructions and saw no change. Even my blonde highlights were unchanged. It did seem to condition well. I will try again and leave on longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Gina - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Turned my towel red.Color seleccionado: Rojo Rinsed out so there was no more color in the water but still my white towel was stained red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We’re truly sorry for your experience. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Oh the knots!Color seleccionado: Cobrizo I’ve tried this product twice now, the second time being yesterday. Both times it turned my long, curly hair in to a nest of knots. It took me almost 20 minutes and a good bit of conditioner to gently get them out. While it did enhance my hair color nicely, it wasn’t worth the trouble of the knots. Personally, I won’t be using this product again! (As a side note, I’ve absolutely loved every other product I’ve gotten from eSalon and I will remain a loyal customer! 😊) 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
bemerke keinen UnterschiedColor seleccionado: Cobrizo man sah keinen Unterschied 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatrizia C. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Copper) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
habe keinen Unterschied festgestelltColor seleccionado: Castaño claro die Idee ist gut, aber ich habe leider keinen Unterschied bemerkt... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatrizia C. - Vielen Dank für Ihre Kontaktaufnahme. Wir bedauern sehr, dass unser Tint Rinse (Light Brunette) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
arlésienneColor seleccionado: Dorado pas recu ma commande 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrigitte - Nous sommes sincèrement désolés d'apprendre que votre commande eSalon ne soit pas arrivée. Nous allons vous contacter par e-mail afin de remédier à cette situation. Encore merci pour vos commentaires. |
Tint rinseColor seleccionado: Cobrizo This product colored red in my hair and now my hair looks brown with red in it in the sun. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not impressiveColor seleccionado: Dorado Not ordering 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheryle - We're truly sorry that our Tint Rinse (Golden) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
cancel my subscriptionColor seleccionado: Rojo Directions not accurate unable to cancel Ridiculous 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our representatives to resolve your concern. Please let us know if there is anything else we can do to help! |
Why?Color seleccionado: Neutralizador de rojos Why would you neutralize the red? I asked for dark brown with blue undertones so my hair would have shine and not appear dull. By neutralizing the red, I was very away the blue and red together would give it a bit of a purple look in sunlight. That’s what I was going for. I have flat dull hair that is obviously colored. 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKate - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the tone that you expected. I would recommend trying one of our Booster Tint Rinse for your desired effect. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Way too red/orangeColor seleccionado: Cobrizo I do not like this product. It turned my hair orange and was very hard to get out after it was used. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngie - We’re truly sorry that our Tint Rinse (Copper) did not provide the tone that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn’t see much differenceColor seleccionado: Morado I think it might add some shine, but I never notice a difference in the color. I have the purple one and I can’t see any purple, but it might be worth it for the shine? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We're truly sorry that our Tint Rinse (Purple) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
CopperColor seleccionado: Cobrizo I thought it might help with the grey but never mind still a nice product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMartina P. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Didn’t workColor seleccionado: Neutralizador de rojos intensos Did not reduce brassiness at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMandy - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not cancel out the brassy tones from your color as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Just didn't do much to tone my red tonesColor seleccionado: Neutralizador de rojos intensos For whatever reason, this just didn't do much to reduce the red tones in my hair. I have med-dark brown hair and like to color it a shade lighter with some highlights. My hair tends to get reddish tones so I'm still trying to find the perfect mix/processing time maybe. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not sure it enhances my colour at allColor seleccionado: Cobrizo Was hoping this would revive my colour between dyes but I don't think it does anything. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMax M. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Please keep an eye on your inbox for more details. |
Ok?Color seleccionado: Beige cálido I find this product isn't so good for my hair, leaves it dry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSussi - We’re truly sorry that our Tint Rinse (Warm Beige) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tint rinseColor seleccionado: Morado Disappointed in this product, I didn't notice and difference in my hair color Mary Whaley 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We're truly sorry that our Tint Rinse (Purple) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't see a changeColor seleccionado: Dorado caoba My hair is very light right now, I was hoping this would add just a little tint and honestly I got nothing. My hair looked exactly as it did before I used it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMindy - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Just Ok.Color seleccionado: Cobrizo It had a nice smell and made my hair feel nice, but I couldn’t tell much of a difference after using it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHaley - We're truly sorry that our Tint Rinse (Copper) did not provide the tone and coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
HAIR FALL OUTColor seleccionado: Rojo Made my hair look like cherry or pink and on the sides in my hair I have to keep cutting it’s about 4 inches wide 4 inches long because I’ve been cutting it off it feels Light cotton it ruined my hair made my hair pink cherry color threw it out out. It won’t let me tell you about the communist I’ll tell you up here I have not used yet I’m scared years and it might ruin my hair and break my hair like the so-called in between coloring wash red in my hair pink and cotton mad at between my ear and front lobe. Nobody listens to me they keep sending me more brown I need red not brown not dark brown not medium brown not light brown red picture I sent you of me and the picture of the girl on your page and then they send me just a bottle that’s already been premade that’s it no gloves no nothing not like before 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We're truly sorry that our Tint Rinse did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
TintColor seleccionado: Castaño claro I don’t see a difference 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Hair tintColor seleccionado: Dorado Great product but prefer the copper. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarilyn L. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not sureColor seleccionado: Dorado This item doesn’t seem to do much of anything for my hair. I don’t see a difference at all. Won’t be buying again 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn’t care for tint rinseColor seleccionado: Neutralizador de rojos intensos I didn’t notice anything different to my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOur deepest apologies that the Tint Rinse did not meet your expectations. We have reached out to you via email to see what we can do to help, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Schlimme FarbeColor seleccionado: Rojo Für mich überhaupt nicht schön Die Farbe sieht aus wie mit Buntstifte drauf gemalt und ist zum Glück nach der nächsten Wäsche wieder weg....nur nicht vom Kissenbezug....da ist sie dauerhaft haltbar..... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaike F. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Red) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Dont need if you hope to refresh outgrowthColor seleccionado: Dorado Not made to refresh color for grays. Instructions target lower part of hair and roots. Claim is to produce more shine. I mistakenly thought the refresh would help cover gray outgrowth while waiting for next shipment. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - We're truly sorry that our Tint Rinse (Golden) did not provide the gray coverage that you expected. The Tint Rinse is meant to revive your already colored hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No differenceColor seleccionado: Neutralizador de rubios I really haven't noticed anything great about this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLia - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not perform as expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Did not work for brassy hair caused by box dyeColor seleccionado: Neutralizador de rojos I used a dark brown dye on my hair and after a while it became brassy and red. Unfortunately this product didn't fix it even after multiple uses. The product is good quality and smells great, it just was not right for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanny - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Don’t waste your time/moneyColor seleccionado: Neutralizador de rojos I wanted this to work but it did absolutely nothing for my hair except leave it dry and a wod of my hair came out when I rinsed it out. I used as directed and I used it twice to be sure but won’t be risking my hair again. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHannah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No noticeable differenceColor seleccionado: Neutralizador de rojos intensos Didn't hurt my hair by any means, but I didn't really notice it helping with toning down the red tones I have throughout my hair. I went to a cooler brunette color dye from a more auburn tint, so I got this to go along with it for in between dye jobs as the color faded some. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not workingColor seleccionado: Dorado Not working 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNadine - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No real different, IMO.Color seleccionado: Dorado I don't really see much of a difference with this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
StainsColor seleccionado: Dorado caoba This stains your scalp when you use it. Looks worse not better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie - We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I like the concept but the product is too runnyColor seleccionado: Rojo I really like the concept of this product, however it was so runny. It would occasionally leak a bit on my bathroom floor from sitting in the container. And since it was so runny. It was hard to really keep the product really well in your hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBianca - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
doesn't appear to make a changeColor seleccionado: Rojo doesn't appear to make a change 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachele - We’re truly sorry that our Tint Rinse (Red) did not provide the coverage that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
doesn't appear to make a changeColor seleccionado: Morado doesn't appear to make a change 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachele - We’re truly sorry that our Tint Rinse (Purple) did not provide the tone that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Wrong MoveColor seleccionado: Dorado This was recommended for my new colour but sadly it took the colour out and I ended up with a ginger parting. Won’t use it again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJan P. - Thank you for your feedback! We're truly sorry that our Tint Rinse did not provide the golden tones you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Verbessert meine Haarfarbe nichtColor seleccionado: Neutralizador de rubios Dieser Neutralisieren führte nicht zum gewünschten Farbergebnis. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSabine S.- Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Wir bedauern sehr, dass unser Tint Rinse (Blonde Neutralizer) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Tint Rinse purpleColor seleccionado: Morado It dry my hair horribly. The tint didn't even work for my hair. I was disappointed. I believe esalon products are not best products for my hair type. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWanda - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Wear glovesColor seleccionado: Castaño oscuro My hair is soft black so its dark. This tint rinse really stains your hands & fingernails. It's a bit watery so comes out quickly and will make a mess. Use gloves or it will stain bad. I don't see a color difference in my hair so I feel it was a waste of money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarlene - We’re truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I hated the color.Color seleccionado: Cobrizo I did not like the color. Made my hair look like a carrottop 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No change in color in-between coloring as expected.Color seleccionado: Neutralizador de rojos intensos Will probably not order again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLydia - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did nothingColor seleccionado: Cobrizo Very disappointing, a complete waste of money. The only place it deposited colour was my nails 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosL Hughes - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Made my hair, well, copperColor seleccionado: Cobrizo It came with everything when I bought my first kit. I was slightly confused as the instructions on the leaflet said to use it before and the instructions on the bottle said to use after. I ended up getting a phone call from one of the advisors who was an extremely lovely and helpful lady. She confirmed i should use it before so i did as i was told. I bought demi permanent dye and the more i wash my hair the more copper it comes out (blue/purple shampoo is not helping). I'm very disappointed and wish I had gone with my guts and skipped this product altogether. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulia P. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not impressed.Color seleccionado: Cobrizo This product did nothing to revive, refresh, boost or tint my hair color. I won’t purchase again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRuthanne - We're truly sorry that our Tint Rinse (Copper) did not provide the refresh and boost of tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Make my hair dryColor seleccionado: Castaño oscuro I don't know what to say but let's my hair dried and no soft even after applying conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLizabeth - We're truly sorry that our Tint Rinse (Dark Brunette) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
refreshColor seleccionado: Morado prodotto utile per ravvivare il colore, un po' difficile la gestione sotto la doccia come indicato. 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGiulia - Grazie per aver condiviso la sua opinione con noi! Siamo felici che il prodotto sia di suo gradimento, le abbiamo inviato un'email con alcuni consigli per l'applicazione, nel caso potessero esserle utili. Grazie ancora per la sua fiducia! |
So soColor seleccionado: Cobrizo Can't really tell whether it's making a difference or not 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanita - We're truly sorry that our Tint Rinse (Copper) did not provide a noticeable difference. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not the right one for meColor seleccionado: Neutralizador de rubios I chose this based on description and reviews. I have caramel brown color with lighter blonde highlights. I really wanted to use something to make my highlights pop. I tried it once, followed directions and nothing happened. Tried it for a second time, this time I used more and left it longer and I almost feel like it made left my base color with more reddish tones. I am not sure if I chose the right product for me or if it just didn't work for me. I would hate to order again, pay shipping and get it wrong. I was so hopeful after reading the reviews and couldn't wait to get it. Unfortunately I am a little disappointed. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide your highlights the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Lovely colour but very harsh on your hairColor seleccionado: Cobrizo Wouldn’t recommend other than extremely occasionally and bare in mind if your hair is in good condition it will strip your hair of its natural shine 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVicky L.- We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our Tint Rinse (Copper). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not so greatColor seleccionado: Rojo It gets more color in my hands than in the hair Maybe has to be use it more often. But the difference is not that much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAna Maria M. - We're truly sorry that our Tint Rinse (Red) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
It’s okColor seleccionado: Cobrizo Mediocre color deposit 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSumi - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
DisasterColor seleccionado: Neutralizador de rojos intensos An absolute waste of money and hopes. Has done nothing to the brassy/warm tones and the lighter hair made dirty/greenish looking. Absolutely ugly. Requested a refund. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSigita V. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Soft Red Neutralizer). Upon reviewing your profile, we see that you have already worked with one of our Team to resolve your concern. Please let us know if there is anything else we can do to help! We're always looking to improve our service and products, and truly value everything our clients say. |
did not useColor seleccionado: Neutralizador de rojos intensos I did not use not needed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudi - Thank you for reaching out! Once you've had the chance to try Tint Rinse, we would love to hear your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
CancelColor seleccionado: Cobrizo Not happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - Thank you so much for your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Looks good but doesn’t feel goodColor seleccionado: Dorado I like the product, the colour and how easy it is to use but hair feels likes rough and tangles easy afterwards, similar to the feeling of washing without conditioning. Discontinued use 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura F.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Waste of moneyColor seleccionado: Rojo Doesn’t do a thing. Don’t waste your money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAdrian - We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
IrritatingColor seleccionado: Dorado Left hair like straw made my scalp itch. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDagmar - We're truly sorry that our Tint Rinse (Golden) did not provide the texture and moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I didn’t even use it because my hair didn’t turn out to be purple.Color seleccionado: Morado Not happy because I didn’t use it with my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaloma - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn't work as well on greysColor seleccionado: Neutralizador de rojos intensos Doesn't cover greys well. Otherwise, good! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn't cover greysColor seleccionado: Castaño claro Doesn't cover greys! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not the expected colorColor seleccionado: Caoba cobrizo Very orange…not very mahogany 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Un peu déçueColor seleccionado: Dorado Je pensais,vraiment pouvoir cacher un peu plus longtemps mes cheveux blancs mais ca ne fonctionne pas. Par contre les cheveux sont brillants et fortifiée. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSylvie - Si vous avez besoin de cacher mieux vos cheveux blancs, nous serons ravis de vous assister davantage ! Nous vous avons envoyé un email avec les prochaines étapes ; nous vous remercions d'avoir pris le temps de partager votre expérience avec nous ! N'hésitez pas à nous contacter à tout moment pour tout renseignement. |
UpsetColor seleccionado: Morado This stained Mt hands neck and shower 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
So so productColor seleccionado: Dorado Don’t really see anything from this product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
MehColor seleccionado: Dorado Although it’s a good product to try, for me it didn’t give me the look I wanted. Just a personal preference kinda thing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not sure what it is supposed to do?Color seleccionado: Dorado Smells nice, but I do not see a difference either way. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re truly sorry that our Tint Rinse (Golden) did not provide the tone and coverage that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Love the color - hate the bottleColor seleccionado: Cobrizo This product keeps my hair vibrant until my next color appointment! However, it needs new packaging - it leaks out EVERYWHERE when the cap is closed. The consistency is just too thin too be in this type of bottle. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAbbie - We’re truly sorry that our Tint Rinse packaging has not met your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
My hair is still rather redColor seleccionado: Neutralizador de rojos intensos I bought this in the hope that it would neutralise any red tones that appeared after using the 'light brown' dye. Unfortunately, my hair is a distinctly reddish shade. I actually caught sight of myself in a window this morning and winced at my hair colour :( I gave it two stars as it smells nice and my hair is quite shiny after using it, but I don't think it really works on the redness... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelen S. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
RemoveColor seleccionado: Rojo Can you remove this item from my order for next time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe're truly sorry to hear that you were unhappy with our Tint Rinse in Red. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
MehColor seleccionado: Morado Leaves residue on everything after using AND after shampoo hair as usual until it all finally rinses out. No noticeable shine, color boost or tint after using for 30 days 2 weeks after new color and after retouch root coloring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMom - We’re truly sorry that our Tint Rinse (Purple) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I see no differenceColor seleccionado: Neutralizador de rojos intensos I see absolutely no difference when I use this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristina - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not worth the timeColor seleccionado: Castaño claro Who has three minutes to stand in a shower wet or sit in an empty bathtub to wait for 3 min in between shampoo and conditioner?? If the product gave amazing results I would consider it but no results and a huge waste of my time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa-We're truly sorry that our Tint Rinse did not provide the desired results that you expected. We truly appreciate every client, and look forward to providing you with a product that will better suit your needs in the future. |
Hasn’t taken the brassiness out at allColor seleccionado: Neutralizador de rubios Not touched my brassiness but nicely rubs in 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJayne D. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Can’t tell a differenceColor seleccionado: Neutralizador de rojos Aside from adding subtle shine post wash, I couldn’t really tell I used this product. I’m sorry. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the tone and results that you expected. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection! |
Not usedColor seleccionado: Dorado caoba Unfortunately, I will not be using this product. I added it to my order after my last (second) shipment and did not cancel the third order in time to not receive the product. I will not be using it because the color treatment dried out my hair very badly and I no longer trust products from this company. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
not sure what it supposed to doColor seleccionado: Cobrizo I don't think this did anything to my hair. I didn't notice anything after using it. I tried it, but won't be buying it again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
AverageColor seleccionado: Caoba cobrizo Turned pink as it faded. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMargo - We’re truly sorry that our Tint Rinse (Mahogany Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I’m not sure if I did it right.Color seleccionado: Neutralizador de rojos intensos I have light brown hair right now & my natural color is a medium/light blonde. I’ve died my hair so many different colors in the past & ive died it different reds so now whenever I die my hair it always fades into a light brown with a gold/orange look which I hate. I’ve tried blue toner shampoos for brown died hair but they don’t work for me & seems like they dry out my hair. I decided to try this product because I’ve seen good reviews & ive watched videos about it on YouTube. So I shampooed my hair in the shower like normal then I used this product & left it in for maybe 5 minutes rinsed it out put my regular conditioner & I even used the weekly retreat masque after but now my hair looks like it somehow lightened & now looks dark blonde I’m not sure how that was possible but I’m going to try again next wash day maybe without using the masque after. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonique - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
SosoColor seleccionado: Neutralizador de rubios It's not great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Was recommended this to fix highlightsColor seleccionado: Castaño claro I was recommended this to help even out and blend my highlights after using the esalon light set as I had 2 very blonde streaks in my hair which looked really random with my brown hair. I’ve used it a few times and the blonde streaks are still very blonde and I have not noticed much of a difference. It might work for someone else but it didn’t work for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMariah - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to discuss this matter further and see what we can do about remedying this situation. Keep an eye on your inbox for more details, and thanks for sharing your experience with us. |
RotabdeckungColor seleccionado: Neutralizador de rubios Die Intensität ist nicht sehr wirkungsvoll, man muss das Produkt sehr lange einwirken lassen damit man eine Veränderung ansatzweise erkennen kann. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClaudia S. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Blonde Neutralizer) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
TintColor seleccionado: Dorado I don't think it kept my cooler very well but it was a nice shampoo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosImelda B.- Thank you for your feedback. We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Did NOTHING for my brassy orange hair! Can't get a refund!Color seleccionado: Neutralizador de rubios My hair medium brown hair turned orange from the eSalon Light Set. Seriously, it turned NEON ORANGE. eSalon recommended I try Light Set again and pair it with the balancing Tint Rinse. I foolishly trusted the eSalon rep and tried it again. Well, my hair turned orange again and the purple Tint Rinse did absolutely nothing for me. I used it several times, and all it did was foam up into a huge lather that seriously dried out my hair. My hair is a hideous bright orange and damaged and I'm so sad. Here's the worst part!! eSalon would not honor their 100% money back guarantee for me. Be careful with this company, they hide the fact that they only offer 1 refund per customer in the fine print. But that won't stop their representatives from encouraging you to buy MORE products to fix your hair, and then when that doesn't work, they will deny you a refund. Buyer beware!! I will never shop from eSalon again. All I can do is hope someone who reads this will learn from my mistakes and save their hair from the damage and embarrassment I am going through by not purchasing the eSalon Light Set or Tint Rinse. 6 de 7 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlexandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not sure what changed?Color seleccionado: Dorado I've used the rinse 4 times now since receiving it and can't say that I see any difference to my hair. Perhaps my curls are just too dark to have a golden glow? I may try a different shade, but the gold was invisible on my head. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDana - We're truly sorry that our Tint Rinse (Golden) did not provide the golden results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Colour good - feel bad!Color seleccionado: Cobrizo I love the colour this gives me in between colouring. However, no matter how long I rinse for, it leaves an itchy deposit on my scalp. Sadly, this has led to little scabs. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVon M. - Thank you for your feedback. We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Not so effective tint rinseColor seleccionado: Castaño claro I found that it did not do much for my hair cover problem as now the white baby hairs are fen more noticeable 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnabel - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinseColor seleccionado: Cobrizo Not the right color. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - We’re truly sorry that the Tint Rinse was no the right color. We take our clients' feedback to heart and continue to improve our products each and every day. We value every client, and look forward to providing you with a product that will better suit your needs. |
Way too much redColor seleccionado: Cobrizo Tried it and so much red I had to redye my hair got rid of it and want other places with maby blond highlights or tint would be nice but not red 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKenneth - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Hair so dry, it's breaking offColor seleccionado: Cobrizo I really wanted to love this product and hoped it would help to keep my colour bright between colouring sessions. I was really disappointed that I saw no change in the colour but worse, the condition of my hair has changed drastically for the worse since using it. My hair had always been strong but this left it so dry and knotty, it's broken quite badly at the crown and several inches down so I have noticeable short pieces that weren't there before. Having very long hair, this is quite upsetting as they're going to take so long to grow out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLouise S. - Thank you for contacting us. We're truly sorry that our Tint Rinse (Copper) did not work for you. We value every client, and look forward to providing you with a product that will better suit your needs. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. Please keep an eye on your inbox for more details. |
Just about okColor seleccionado: Caoba cobrizo Ok did not see a great deal of difference when I used it probably won’t buy again 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon M. - Thank you for your feedback! We are so sorry to hear that our Tint Rinse (Mahogany Copper) did not work for you. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! |
Not thrilledColor seleccionado: Cobrizo Made my hair not such a great shade looked fake 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaureen - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very messyColor seleccionado: Neutralizador de rojos does not work, stains hands and is very runny. I will not buy again. I use it couple of time now and i didnt see any difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a matchColor seleccionado: Cobrizo This did not match the color esalon designed for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTabatha - We're truly sorry that our Tint Rinse (Copper) was not the correct shade for your hair color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Unklare WirkungColor seleccionado: Neutralizador de rojos intensos Mir ist leider nicht ganz klar, wie oft man das Haar damit waschen muss, bis sich eine Wirkung zeigt, oder ich habe zu wenig Rotpigmente , die herausgelöst werden könnten; ich sehr nicht wirklich einen Unterschied.. sry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatlen T. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Soft Red Neutralizer) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Can’t tell any differenceColor seleccionado: Morado I used the red before and it seemed to work, when I use the purple does not seem to add any tint. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMona - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |