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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Claudette - We're truly sorry that our Tint Rinse (Warm Beige) did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Silvina K.
mayo 13, 2020
Not worth it
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Silvina K.
mayo 13, 2020
I bought this product to avoid getting red tints on my hair after dying them black, but it doesn't seem like it's doing the job. I could see red tints coming through my hair even when I use it as directed.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Silvina - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Suzanne B.
mayo 13, 2020
Only darkened
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Suzanne B.
mayo 13, 2020
This toner smells nice and it shipped quickly. However, it did not remove the brassy tones from my hair. My hair just looked a darker brassy brown.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Suzanne - We're truly sorry that our Tint Rinse did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Maria A.
mayo 13, 2020
is ok
Color seleccionado: Dorado
PUBLICADO POR:
Maria A.
mayo 13, 2020
I like it is not my choice to do
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Maria - We're truly sorry that our Tint Rinse (Golden) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Madeline W.
mayo 12, 2020
Nothing to write home about
Color seleccionado: Dorado
PUBLICADO POR:
Madeline W.
mayo 12, 2020
I dont notice a difference in color when I use this. However I do notice my hair is shinier.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Madeline - We're truly sorry that our Tint RInse did not provide the difference in your color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Alisha W.
mayo 11, 2020
Just a wasteful extra step in hair routine.
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Alisha W.
mayo 11, 2020
I bought this with anticipation it would dull the brassy red color, I didn’t have expectations that it would completely diminish the red. But it didn’t do anything not even to my highlights. I was even accepting if it darkened my hair and changed the color. Highly disappointed 😔
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Alisha - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide neutralizing effect that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kristine D.
mayo 11, 2020
Didn’t work
Color seleccionado: Castaño claro
PUBLICADO POR:
Kristine D.
mayo 11, 2020
Two of my family members tried it. Don’t waste your money.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kristine - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Bonnie V.
mayo 8, 2020
No difference
Color seleccionado: Castaño claro
PUBLICADO POR:
Bonnie V.
mayo 8, 2020
My hair looked the same.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Bonnie- We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
April M.
mayo 7, 2020
Not excellent
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
April M.
mayo 7, 2020
It may be the texture of my hair but this almost makes it feel as if I haven’t rinsed my hair even though I have rinsed out completely. Other than that the product does neutralize red and brassy tones.
It is runny so I took off a star for that. A thicker consistency would be nice.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
April- We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Karen S.
mayo 7, 2020
Orange
Color seleccionado: Cobrizo
PUBLICADO POR:
Karen S.
mayo 7, 2020
I tried this product once, and thankfully did not keep it in my hair for the full suggested 3 -5 minutes. My hair turned a very distinct orange color. Somehow, I got two orders of this product and wish to return the second one. I cannot find the information I need to return the unused product, because there is no way in hell I will use the rest of the one tube I opened, let alone open the second one. Unless you want orange hair - - don't use it.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Karen- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Martina P.
mayo 6, 2020
Ganz ok
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Martina P.
mayo 6, 2020
Könnte etwas mehr den Farbton neutralisieren, stelle kaum einen Unterschied fest!
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Martina P. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
PUBLICADO POR:
Kyle N.
mayo 6, 2020
Great concept
Color seleccionado: Dorado caoba
PUBLICADO POR:
Kyle N.
mayo 6, 2020
Wrong color for me
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kyle- We’re truly sorry that our Tint Rinse (Golden Mahogany) was not a good color match. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lisa C.
mayo 6, 2020
Doesn’t work
Color seleccionado: Morado
PUBLICADO POR:
Lisa C.
mayo 6, 2020
This is the 2nd time I tried a tint rinse—it does not permeate my hair, or tint it at all.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Lisa- We're truly sorry that our Tint Rinse (Purple) did not provide pigment that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Laura K.
mayo 5, 2020
Didn’t remove / tone the brassy from my blonde
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Laura K.
mayo 5, 2020
I really wanted this to work but was pretty disappointed. It didn’t seem to remove or tone the brassy from my hair at all. I’m naturally a light ash blonde so I didn’t think it’d take much. It did however make my hair feel nice!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Laura- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not remove the brassiness from your color as you expected. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Kimberly S.
mayo 5, 2020
Tint rinse
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Kimberly S.
mayo 5, 2020
This doesn’t seem to work on my hair for some reason. Love the smell and still use it.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kimberly- We’re truly sorry that our Tint Rinse (Blonde neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Katherine B.
mayo 5, 2020
Didn't work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Katherine B.
mayo 5, 2020
This unfortunately did not work for my hair.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Katherine- We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
LaGauya C.
mayo 5, 2020
Did not deposit any color
Color seleccionado: Dorado
PUBLICADO POR:
LaGauya C.
mayo 5, 2020
I did not like the golden rinse at all. It did not mask any of the gray (I don't have too much just a little around my temples). The consistency was kind of like regular shampoo and it did provide a bit of shine afterwards. Not worth the cost for what I wanted it to do. I have used the red tint previously and it does a great job. Maybe I just need a different color?
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
LaGauya- We're truly sorry that our Tint Rinse (Golden) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ari R
mayo 4, 2020
To eSalon
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Ari R
mayo 4, 2020
Your customers have a right to know all of your customers' experiences and opinions. I, unfortunately, had a bad experience. A few moments ago, I posted my rating and review under my color set purchase. I took a screen shot of my submitted review, so please, don't fail to publish my review because it may be viewed as negative. I wrote that review because people deserve to know exactly what they are getting into
and not be blindsided. Also, I hope you take my review as an opportinity to better serve those that are relying on your company for excellent product as well as service. Thanks.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Ari- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Dannielle B.
mayo 4, 2020
Not good
Color seleccionado: Dorado
PUBLICADO POR:
Dannielle B.
mayo 4, 2020
This didn’t work for me, I assumed my dark color had a large roll in it so I gave it to my sister who has naturally light hair. No change at all.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Dannielle- We're truly sorry that our Tint Rinse (Golden) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kirsten C.
mayo 3, 2020
Produkt überzeugt mich leider nicht
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Kirsten C.
mayo 3, 2020
Habe die Tint Rinse, wie empfohlen angewendet. Meine Strähnchen, wurden durch den etwas dunkler gewählten Farbton überdeckt. Ich habe erwartet, dass durch die Pflege, die Strähnchen wieder leicht hervortreten. Möglicherweise hatte ich eine falsche Vorstellung von dem Produkt.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Kirsten Z. - Es tut uns leid zu hören, dass unser Tint Rinse (Blonde Neutralizer) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
PUBLICADO POR:
Joellen G.
mayo 3, 2020
I may have chose the incorrect color
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Joellen G.
mayo 3, 2020
I’m changing to the golden brown rinse
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Joellen - We’re sorry our Tint Rinse (Red Neutralizer) wasn't quite right! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Daisy R.
abril 30, 2020
not happy
Color seleccionado: Morado
PUBLICADO POR:
Daisy R.
abril 30, 2020
the color was nothing like i wanted, not happy and then get sent the same product .
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Daisy R. - Thank you for your feedback! We're sorry that our Tint Rinse did not provide the results you expected. We're always looking to improve our service and products, and truly value everything our clients say. Please keep an eye on your inbox for more details!
PUBLICADO POR:
Eileen E.
abril 30, 2020
Zero Rating Extremely Disappointing!
Color seleccionado: Castaño claro
PUBLICADO POR:
Eileen E.
abril 30, 2020
If I knew how to give the Tint Rinse Product a Zero Rating, I definitely would. I tried the Tint Rinse for the first time today. This was the 2nd time I shampooed my hair, 12 days after coloring my roots. I shampooed with sulfate free shampoo first. Then when my hair was again fully saturated, I massaged in the Tint Rinse from my roots to my ends using flat hands until the Tint Rinse was foamy. Then I set my Cool Tools timer for 3 minutes (as the Tint Rinse bottle states leave in for 2-3 minutes.) Then after 3 minutes, I began to rinse it out. I rinsed thoroughly and next applied my conditioner.
I noticed absolutely nothing. No difference in my hair color, texture, feel, look or shine. No difference in anything! Extremely disappointed and more money wasted!!!
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Eileen E. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Karen B.
abril 30, 2020
Neutral - not bad not great
Color seleccionado: Castaño claro
PUBLICADO POR:
Karen B.
abril 30, 2020
I have used this at least 6 times and haven’t seen a difference in color or shine of my hair.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Karen B. - Thank you for your feedback. We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
My G
abril 30, 2020
Didn’t do anything
Color seleccionado: Castaño oscuro
PUBLICADO POR:
My G
abril 30, 2020
I don’t think this product extended my color. Waste of money.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
My G - We're truly sorry that our hair care products did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs!
PUBLICADO POR:
Carla M.
abril 29, 2020
I did not notice a difference
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Carla M.
abril 29, 2020
This is neither here nor there for me. Waste of time. I'd skip it unless you have lighter hair. Mine is darkest brown, and I noticed no difference.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Carla - We’re very sorry to hear that you were so disappointed with Tint Rinse (Red Neutralizer) -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart.
PUBLICADO POR:
Jennifer D.
abril 29, 2020
Just Ok
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Jennifer D.
abril 29, 2020
While I have felt that most of eSalon's products are salon-grade quality, this one missed the mark for me. The toning mask they sell is slightly more potent and will deliver a better toning result. This rinse falls short and didn’t supply the neutralizing or conditioning qualities I was looking for.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Syrina- We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Andrea T.
abril 26, 2020
Doesn't do anything
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Andrea T.
abril 26, 2020
Nothing noticeable when I use this... Hair color fades and turns brassy, regardless.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Andrea- We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Krystin M.
abril 26, 2020
Tint rinse
Color seleccionado: Cobrizo
PUBLICADO POR:
Krystin M.
abril 26, 2020
I like it enough that I always use it but didn't give it a full 5 Stewart's because it doesn't last long enough even though I only wash my hair once a week and isn't as obvious as I'd like.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Krystin- We're truly sorry that our Tint Rinse (Copper) did not provide vibrant tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Cécile D.
abril 25, 2020
...
Color seleccionado: Dorado
PUBLICADO POR:
Cécile D.
abril 25, 2020
J'adore le parfum de ce produit mais lorsque je l'utilise, mes cheveux sont très secs une fois le sèche-cheveux passé 😕
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Cécile - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec notre Tint Rinse. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider !
PUBLICADO POR:
Angela K.
abril 24, 2020
Dont waste your money
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Angela K.
abril 24, 2020
This product is a mess and does nothing.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Angela - We’re very sorry to hear that you were so disappointed with the Tint Rinse (Red Neutralizer) -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart.
PUBLICADO POR:
Lynne A.
abril 24, 2020
Awful
Color seleccionado: Cobrizo
PUBLICADO POR:
Lynne A.
abril 24, 2020
Didn't like this at all made no difference really
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Lynne A. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Teresa R.
abril 22, 2020
cancel
Color seleccionado: Cobrizo
PUBLICADO POR:
Teresa R.
abril 22, 2020
Please cancel all future orders
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Karine C. - We're truly sorry that our Tint Rinse (Copper) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Harriet A.
abril 20, 2020
Does nothing
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Harriet A.
abril 20, 2020
Left the product in for 10 minutes and my hair looks the exact same! So gutted
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Harriet A. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Elizabeth K.
abril 20, 2020
Very disappointed!
Color seleccionado: Cobrizo
PUBLICADO POR:
Elizabeth K.
abril 20, 2020
The tint rinse turned my hair dark orange! Too coppery! I almost had a cow! The strawberry blond and the highlights were perfect before I used this! Very disappointed! Can I fix it with the blonde tinted rinse, as I still have some left?
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Elizabeth K. - We appreciate your feedback here at eSalon! We're truly sorry that our Tint Rinse (Copper) did not provide the outcome that you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Tamara G.
abril 20, 2020
I'm not sure what it is doing
Color seleccionado: Cobrizo
PUBLICADO POR:
Tamara G.
abril 20, 2020
I like how it lathers up, but I'm not sure if it is refreshing my color. It seems light for my dark brown hair.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Tamara G. Thank you for your feedback. We’re so sorry to hear that our Tint Rinse (Copper) did not meet up to your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Sheri S.
abril 20, 2020
Left my hair feeling sticky and stiff
Color seleccionado: Beige cálido
PUBLICADO POR:
Sheri S.
abril 20, 2020
I did not notice a color boost after use, and the product left a residue in my hair. I won’t use it in the future.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Sheri- We apologize for the delay in our reply to your review. We're truly sorry that our Tint Rinse (Warm Beige) did not provide the color boost that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kellyn S.
abril 20, 2020
Too warm.
Color seleccionado: Castaño claro
PUBLICADO POR:
Kellyn S.
abril 20, 2020
Didn't match my color, was even warmer than the original color.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kellyn- We apologize for the delay in our reply to your review. We’re truly sorry that our Tint Rinse (Light Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Delia H.
abril 18, 2020
Tint Rinse
Color seleccionado: Dorado
PUBLICADO POR:
Delia H.
abril 18, 2020
I thought my hair would be shiny after I used the product, but I didn’t notice the difference.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Delia- We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Amella Z.
abril 17, 2020
DOES NOT WORK
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Amella Z.
abril 17, 2020
disappointing. dont waste your money
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Amella- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
R.W.
abril 16, 2020
It made my scalp break out, so.....
Color seleccionado: Cobrizo
PUBLICADO POR:
R.W.
abril 16, 2020
That's my review. My scalp broke out and I couldn't use it more than once. I've used other red/copper color extenders/enhancers and haven't had anything like this happen, and I know everyone is different so you may not have the same experience. But as someone with not sensitive skin who colors their hair red/copper every 4-6 weeks when not in quarantine, it caused a reaction. I'll be looking for headbands until the lockdown is over.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Richelle- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery.
PUBLICADO POR:
Kristen M.
abril 16, 2020
Does Nothing
Color seleccionado: Rojo
PUBLICADO POR:
Kristen M.
abril 16, 2020
I used this product in the hope that it would give me another week out of my hair color, but it did absolutely nothing. I saw no tint, no color, no shade. I won’t be purchasing again.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Kristen M. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you were disappointed by the results of your color application. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Allyson S.
abril 14, 2020
Didn’t make a difference
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Allyson S.
abril 14, 2020
I love the hair coloring products, that I purchase monthly. But the tint rinse was a waste of money. It did nothing.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Allyson S. - Thank you for your feedback! We're sorry that our Tint Rinse did not provide the result you expected. We have reached out to
you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. Please keep an eye on your inbox for more details!
PUBLICADO POR:
Mary Lou C.
abril 14, 2020
Just not what I expected
Color seleccionado: Castaño claro
PUBLICADO POR:
Mary Lou C.
abril 14, 2020
Not what I was expecting
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Mary Lou C. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. Please keep an eye on your inbox for more details!
PUBLICADO POR:
Dawn B.
abril 13, 2020
Did Nothing
Color seleccionado: Cobrizo
PUBLICADO POR:
Dawn B.
abril 13, 2020
I was hoping for a brilliant, noticeable copper but this did nothing to change the color, tone, sheen, or condition of my hair. I gave it a couple of tries with no results and then gave up on it.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Dawn B. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sharon M.
abril 13, 2020
Tint rinse?
Color seleccionado: Beige cálido
PUBLICADO POR:
Sharon M.
abril 13, 2020
I have used Tint Rinse numerous times and have really not been able to notice a difference. Maybe it's me, maybe it's my hair, I'm not sure. But I just can't see a change in my hair color in any way after I've used the tint rinse.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Sharon M. - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details!
PUBLICADO POR:
Mindy S.
abril 11, 2020
No need
Color seleccionado: Cobrizo
PUBLICADO POR:
Mindy S.
abril 11, 2020
No need for me to use
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Mindy S. - Thank you for your feedback. We hope that you will have a chance to use our Tint Rinse (Copper) in the future. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Louise L.
abril 10, 2020
Nothing
Color seleccionado: Beige cálido
PUBLICADO POR:
Louise L.
abril 10, 2020
Did nothing
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Louise L. - We're truly sorry that our Tint Rinse did not provide the result you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details!
PUBLICADO POR:
Nancy C.
abril 10, 2020
root touchup
Color seleccionado: Beige cálido
PUBLICADO POR:
Nancy C.
abril 10, 2020
I was excited to use the products today. Your kit was so complete (even 2 sets of gloves)
I read your instructions several times, insuring to follow all directions. I used to do my hair years ago but not in the last 15 years.
After drying my hair, I realized non of the gray was covered. I'm so disappointed.
Nancy C
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Nancy C. - Thank you for your feedback! We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps.
PUBLICADO POR:
Brandi C.
abril 9, 2020
Streaky
Color seleccionado: Cobrizo
PUBLICADO POR:
Brandi C.
abril 9, 2020
I have used this twice since coloring my hair three weeks ago. Both times it has left bright orange streaks in my hair and did not enhance or extend my color at all. Will not be purchasing again.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Brandi C. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee.
PUBLICADO POR:
Julie S.
abril 7, 2020
Don’t bother
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Julie S.
abril 7, 2020
Seen this product through a Facebook ad where it completely eliminated a mannequins brassy hair and turned the hair medium brown. Bought it hoping it would eliminate brassy tones on my hair but after 3 uses it didn’t do anything. Only plus is they refunded my money.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Julie S. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Red Neutralizer). Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us! We truly appreciate your feedback.
PUBLICADO POR:
Kerr
abril 7, 2020
It hasn’t worked.
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Kerr
abril 7, 2020
Have used this item a good amount of times and I still have the red tones in my hair, fair to say i am disappointed seeing as all I’ve seen is amazing results and good reviews.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Kerr - We're truly sorry that our Tint Rinse did not help diminish the brassy tones in your hair. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
TerryAnn B.
abril 7, 2020
Stains everything
Color seleccionado: Rojo
PUBLICADO POR:
TerryAnn B.
abril 7, 2020
I used this twice and then threw the whole thing away. It stains everything. Including the shower
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
TerryAnn B. - We're truly sorry that our Tint Rinse (Red) did not provide the expected outcome. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Katie S.
abril 6, 2020
Didn’t do anything
Color seleccionado: Castaño claro
PUBLICADO POR:
Katie S.
abril 6, 2020
I didn’t notice any change in my hair after using.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Katie S. - Thank you for your feedback. We're truly sorry for the disappointing experience you had with our Tint Rinse. We have reached out to
you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please, keep an eye on your inbox for more details.
PUBLICADO POR:
Lisa O.
abril 2, 2020
not for me
Color seleccionado: Castaño claro
PUBLICADO POR:
Lisa O.
abril 2, 2020
I can tell very little value when using this rinse
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Lisa O. - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the outcome you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Hannelore W.
abril 1, 2020
Naja....
Color seleccionado: Cobrizo
PUBLICADO POR:
Hannelore W.
abril 1, 2020
Haare glänzen schön,aber ansonsten kein Effect. Dafür zu teuer.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Hannelore W. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen!
PUBLICADO POR:
Nancy J.
marzo 31, 2020
Not too impressed.
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Nancy J.
marzo 31, 2020
I tried this on my hair according to the instructions and I do not see much of a difference. It looks the same. I thought it less brassy but still looking the same.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Nancy J. - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not make any difference to your hair color. We have reached out to
you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
amanda H.
marzo 28, 2020
Not sure
Color seleccionado: Cobrizo
PUBLICADO POR:
amanda H.
marzo 28, 2020
I’m honestly not sure about it. I guess I’m looking for something to add a richer red to keep it fresh. I don’t notice much difference when I use it.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Amanda H. - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Molly C.
marzo 28, 2020
what for when color is wrong
Color seleccionado: Rojo
PUBLICADO POR:
Molly C.
marzo 28, 2020
not what i expected
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Molly C. - We're truly sorry that our Tint Rinse (Red) did not provide the expected outcome. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Naomi L.
marzo 27, 2020
It really doesn't enhance anything except my shower stall is holding the color!
Color seleccionado: Morado
PUBLICADO POR:
Naomi L.
marzo 27, 2020
I find this product ineffective in enhancing color in between the hair dying. It seemed to dull out my color rather than add enhanced tint
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Naomi L. - We're truly sorry that our Tint Rinse did not not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jana G.
marzo 26, 2020
Nicht brauchbar leider
Color seleccionado: Cobrizo
PUBLICADO POR:
Jana G.
marzo 26, 2020
Leider wurde nur das Deckhaar rot! Der Rest ist wie vorher.
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Jana G. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen!
PUBLICADO POR:
Jodie U.
marzo 25, 2020
N/a
Color seleccionado: Rojo
PUBLICADO POR:
Jodie U.
marzo 25, 2020
Really didn’t notice much difference in my hair after using
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PUBLICADO POR:
rumiko A.
Respuesta de nuestros expertos
Jodie - We're truly sorry that our Tint Rinse did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Laura L.
marzo 20, 2020
Not crazy about this
Color seleccionado: Morado
PUBLICADO POR:
Laura L.
marzo 20, 2020
I really don't like or use this product. Is it possible to stop sending this from my order?
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Laura - We're truly sorry that our Tint Rinse (Purple) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kelly C.
marzo 17, 2020
Don’t see a difference
Color seleccionado: Cobrizo
PUBLICADO POR:
Kelly C.
marzo 17, 2020
I have used this a few times and do not see a difference when I use it or don’t use it
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Kelly - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Copper). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Igsa B.
marzo 16, 2020
Tint rinse
Color seleccionado: Dorado
PUBLICADO POR:
Igsa B.
marzo 16, 2020
I was expecting a color rinse. It feels like an extra shampoo that creates more lather than the regular shampoo
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Igsa- We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Dorle P.
marzo 16, 2020
Farbspülung
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Dorle P.
marzo 16, 2020
Habe ich noch nicht benutzt
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Dorle P. - Wir freuen uns unglaublich darüber, dass Sie unsere Farbe ausprobieren. Wir glauben, dass sie Ihnen super stehen wird. Nehmen Sie Ihnen ruhig Zeit. Viel Spaß beim Färben!
PUBLICADO POR:
Mildred A.
marzo 12, 2020
Keeps color vibrant at a cost
Color seleccionado: Castaño claro
PUBLICADO POR:
Mildred A.
marzo 12, 2020
I enjoyed using this product but switched to the correct color and then I started noticing how dry my hair was not just right after using the product, but through continued use. I still have two bottles that I won't be using. Hope they reformulate.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Mildred - Thank you for your feedback. We apologize for the disappointing experience you had with our Tinted Love (Light Brown). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Didnt work
marzo 12, 2020
Medium brown hair
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Didnt work
marzo 12, 2020
Got it the neutralize red tint in medium brown hair. Had ZERO effect, actually made it redder. Not please.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Holly- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not reduce the red tones how you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Diane P.
marzo 12, 2020
No results
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Diane P.
marzo 12, 2020
I am not really seeing any benefit of this product
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Diane - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mildred A.
marzo 12, 2020
Keeps color vibrant at a cost
Color seleccionado: Dorado caoba
PUBLICADO POR:
Mildred A.
marzo 12, 2020
I enjoyed using this product to maintain my color vibrant but then I started noticing how dry my hair was not just right after using the product, but through continued use. I still have two bottles that I won't be using. Hope they reformulate.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Mildred - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Marisa M.
marzo 9, 2020
Never recieved
Color seleccionado: Dorado
PUBLICADO POR:
Marisa M.
marzo 9, 2020
Never recieved
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Marisa - Thank you for your feedback. We're sorry to hear of your experience with Tinted Love (Golden). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Bianca G.
marzo 9, 2020
Didn’t do anything to my hair
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Bianca G.
marzo 9, 2020
I feel like I wasted money on this product, it made no difference to my hair and the product seemed really watery as well.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mary Z.
marzo 9, 2020
Not what I expected
Color seleccionado: Dorado
PUBLICADO POR:
Mary Z.
marzo 9, 2020
This left my hair dry and dull. I did see a refreshing of my color but the shine that was promised was not there at all. I would not purchase or use this again.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Mary- We're truly sorry that our Tint Rinse (Golden) did not provide the refreshing color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
tracey P.
marzo 7, 2020
No difference?
Color seleccionado: Castaño claro
PUBLICADO POR:
tracey P.
marzo 7, 2020
I’ve used this twice and I cannot see any difference. After shampoo, this is run through. It lathers up, which I was not fond of as I use non sulfate, none lathering shampoos to save my color. It is very drying, even with the use of conditioner. The second time I used a hair mask for additional conditioning but still drying. I believe I wasted my money 😖
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Tracey - We're truly sorry that our Tint Rinse (Light Brunette) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Rachel S.
marzo 6, 2020
No Results
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Rachel S.
marzo 6, 2020
This product did nothing to neutralize the mild brass/red tones I have in my light to medium brown hair. After using the product my hair was shiny, but still had the brassy tones. Overall I'm disappointed. Would not purchase this product again.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Rachel - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the desired results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
krista H.
marzo 5, 2020
Orangeish
Color seleccionado: Cobrizo
PUBLICADO POR:
krista H.
marzo 5, 2020
Orangish results for me. Not what I was hoping for.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Krista - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Danielle N.
marzo 4, 2020
Dried out my hair
Color seleccionado: Cobrizo
PUBLICADO POR:
Danielle N.
marzo 4, 2020
The color rinse I splurged on only dried my hair out and made it stiff and brittle and frizzy.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Danielle - We're truly sorry that our Tint Rinse did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Katrin T.
marzo 3, 2020
No difference
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Katrin T.
marzo 3, 2020
I don't see any difference after using it (and I followed the instructions carefully)
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Katrin - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Soft Red Neutralizer). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
susan C.
marzo 3, 2020
Not my thing kinda messy
Color seleccionado: Morado
PUBLICADO POR:
susan C.
marzo 3, 2020
Not worth the mess for the results
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Susan - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Purple). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Hannelore S.
marzo 2, 2020
Tint Rinse Golden
Color seleccionado: Dorado
PUBLICADO POR:
Hannelore S.
marzo 2, 2020
War mir zu schwach, ist eher für ganz verblasstes hellblond geeignet!
Für meinen Farbton hat es nichts gebracht.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Hannelore S. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Golden) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Kathie L.
febrero 28, 2020
No change
Color seleccionado: Dorado
PUBLICADO POR:
Kathie L.
febrero 28, 2020
I really didnt see where it made a difference
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Kathie - We're truly sorry that our Tint Rinse did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sarah A.
febrero 26, 2020
Doesn't work
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Sarah A.
febrero 26, 2020
I didn't notice any difference after using.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Sarah - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lupita C.
febrero 26, 2020
Like it
Color seleccionado: Dorado caoba
PUBLICADO POR:
Lupita C.
febrero 26, 2020
I liked it make my hair look fresh, but I think It dried out my scalp.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Lupita - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden Mahogany). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Andrea D.
febrero 24, 2020
Its ok
Color seleccionado: Rojo
PUBLICADO POR:
Andrea D.
febrero 24, 2020
I wish that I could get the color to be a little more even but it is a good product to bring some shine back before I am ready to color my hair again.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Andrea - We're truly sorry that our Tint Rinse (Red) did not provide what you expected. We appreciate you sharing your feedback with us your opinion is valuable, and we are aleays looking to improve our customers experience.
PUBLICADO POR:
Norah K.
febrero 23, 2020
Not happy with products
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Norah K.
febrero 23, 2020
Did not gone the yellow at all. In fact hair seemed more yellow. Very disappointed with products!
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Norah - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Tara K.
febrero 23, 2020
Make my hair so staticky
Color seleccionado: Dorado
PUBLICADO POR:
Tara K.
febrero 23, 2020
Make my hair so staticky,
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Tara - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Carol S.
febrero 22, 2020
It's ok
Color seleccionado: Caoba cobrizo
PUBLICADO POR:
Carol S.
febrero 22, 2020
I added this item hoping to make my color stay fresh longer. I'm not convinced it does that. It's also very messy and colors your hands when you use it. It should come with gloves.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Carol - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide color boost that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Andrea N.
febrero 21, 2020
Tint rinse hopes
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Andrea N.
febrero 21, 2020
I was really hoping to love this product, I had so much hope that I bought 2 after watching some YouTube reviews. I used the tint rinse every other day leaving it on as long as 15 minutes the last time. It seemed to add a darker hue to my hair, but didn’t get rid of the red. I did give 3 stars for fast shipping
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Andrea - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ginger O.
febrero 18, 2020
Tint Rinse
Color seleccionado: Dorado
PUBLICADO POR:
Ginger O.
febrero 18, 2020
Too much blonde, had to mix it with a red shampoo
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Ginger - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Golden). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Roxanne E J.
febrero 17, 2020
Contact Dermatitis
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Roxanne E J.
febrero 17, 2020
The product does a great job of covering the brassiness in my hair, but I cannot use it anymore. My hands get contact dermatitis everytime I use the product. Under ingredients, phenoxyethanol is listed. This preservative is banned in Japan as it can cause damage to the brain and nervous system.
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Roxanne - We're truly sorry that you're unable to use our Tint Rinse (Red Neutralizer). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Allison S.
febrero 13, 2020
Meh
Color seleccionado: Neutralizador de rojos intensos
PUBLICADO POR:
Allison S.
febrero 13, 2020
I guess it kind of covered the red/brassy tones in my brown for a few days. It wasn't worth how the "shine" ruined the good hair texture I had going. Do not like.
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PUBLICADO POR:
Shannon H.
Respuesta de nuestros expertos
Allison - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Eileen M.
febrero 12, 2020
Just not for me
Color seleccionado: Neutralizador de rojos
PUBLICADO POR:
Eileen M.
febrero 12, 2020
I tried this rinse to see if it would bring out my natural color and even out some red I have. I have black hair so I do realize it would not change too much but I thought I'd try it anyway. It did make my hair incredibly soft and silky looking so I will continue to finish it but it didn't make any difference at all with my color or even anything out.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Eileen- We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the balance of color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Stacy P.
febrero 12, 2020
Not for bold color
Color seleccionado: Cobrizo
PUBLICADO POR:
Stacy P.
febrero 12, 2020
This product gave no tint to brighten or revive my bold color of copper. I was very disappointed after using the product. Looking at the color that was represented in the picture I thought it was perfect. Didn’t work at all.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Stacy - We're truly sorry that our Tint Rinse did not provide the bold color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michelle
febrero 12, 2020
Wrong Color
Color seleccionado: Morado
PUBLICADO POR:
Michelle
febrero 12, 2020
I did not expect green-hued hair. The roots and the ends have an obvious color line.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Michelle- We're truly sorry that our Tint Rinse did not provide you the color tint that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ronni A.
febrero 10, 2020
Nope
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Ronni A.
febrero 10, 2020
Didn’t do anything
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Ronni - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Ekaterina V.
febrero 10, 2020
Useless
Color seleccionado: Neutralizador de rubios
PUBLICADO POR:
Ekaterina V.
febrero 10, 2020
Did not help to reduce unwanted yellow
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Ekaterina - We're truly sorry that our (Tint Rinse (Blonde Neutralizer) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ronni A.
febrero 10, 2020
Nope
Color seleccionado: Castaño claro
PUBLICADO POR:
Ronni A.
febrero 10, 2020
Didn’t do a thing
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PUBLICADO POR:
Jennifer S.
Respuesta de nuestros expertos
Ronni - Thank you for your feedback. We apologize for the disappointing experience you had with our Tint Rinse (Light Brunette). We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Silvia S.
febrero 9, 2020
Extrem trockene Haare
Color seleccionado: Dorado
PUBLICADO POR:
Silvia S.
febrero 9, 2020
Nach der Anwendung waren meine Haare strohig und liessen sich kaum kämmen
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PUBLICADO POR:
Solange K.
Respuesta de nuestros expertos
Silvia S. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Golden) nicht Ihre Erwartungen erfüllt hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen!
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