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935 Comentarios de clientes |
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Highlights?![]() Color seleccionado: Cobrizo y caoba claro I followed the directions precisely. Watched the videos, etc. it did *nothing*. No change whatsoever. A super bummer, because I had high hopes :/ 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSammie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Bon produit![]() Color seleccionado: Cobrizo y caoba medio a oscuro Tres facile à appliquer seul bémol il rend les cheveux extrêmement sec il faut faire énormément de soin et sur le long terme. J'avais déjà fait un Balayage avec un produit dune autre marque auparavant mais il n ont pas était aussu sec que avec ce kit Balayage 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNabila B. - Merci pour vos commentaires, nous sommes désolés d'apprendre que nos produits ne répondent pas à vos attentes. Nous allons vous contacter par e-mail afin de remédier à cette situation. Vous retrouverez plus de détails dans l’e-mail envoyé. |
Turned my hair orange and yellow.![]() Color seleccionado: Rubio claro Hate it! I followed directions perfectly and now my hair is orange 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We're truly sorry that our Light Set (Light Blonde) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
The light blonde set![]() Color seleccionado: Rubio claro Very poor, this time just no lift , not coming out light blonde but brassy brown auburn , left it in longer and still no good. Very disappointed. Do I need a lighter shade ?. ? 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Moira! We are sorry to hear that the Light Set hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Yellow tint![]() Color seleccionado: Castaño oscuro Although I knew it would be tough applying the first time, it was not nearly as easy as the video showed. Despite using the toner twice, my “highlights” look like the brassy hair that grows out after a month or so of getting highlights. Yellow tint, not a fan. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Results ok![]() Color seleccionado: Castaño claro a medio I don’t think the instructions for applications were very clear. The result was chunkier highlights than I wanted in some areas and the ends didn’t take the highlights well. Still was happy with the result but will apply differently next time 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Brassy![]() Color seleccionado: Rubio medio a oscuro Easy to apply and I was hopeful that going with the dark-medium blonde over a dark beige blonde base color would result in nice cool toned highlights. But the results are…brassy. I had previously tried the light brown light set formula (on my natural light brown hair) and the same thing happened. I thought maybe it was because the light set for light brown hair was formulated to be more caramel toned highlights (to go better with light/medium brown hair) but it seems that the kits just can’t get me that ashy/cool tone that I covet. Maybe if I was super light blonde? Oh well. Twice bitten and all that. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Fab highlights! So subtle and natural!![]() Color seleccionado: Cobrizo y caoba claro Just adds to the overall look… I couldn’t believe how easy it was! When the colour is on I was reading I had done it wrong but once rinsed and dried, the lights are so subtle you can’t really go wrong! Love! 32 de 36 personas encontraron este comentario útil. ¿Y tú? |
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Not quite what I wanted![]() Color seleccionado: Castaño claro a medio Too orangish 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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take back previous review![]() Color seleccionado: Cobrizo y caoba claro the product did produce subtle highlights visible only when dry. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Not the right match![]() Color seleccionado: Rubio medio a oscuro My highlight kit turned my hair orange instead of an icey color I was going for. Not sure what happened, I followed the instructions so carefully! 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDelanie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Confusing directions, terrible results![]() Color seleccionado: Rubio medio a oscuro The directions were limited, and my results were super clumpy and looked terrible. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGretchen - We're truly sorry that our Light Set (Medium to Dark Blonde) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
So not, not, not the result I was looking for :(![]() Color seleccionado: Castaño oscuro I read all the reviews saying the Light Set was easy to use and how great the results were. Brave woman that I am, I thought I’d give it a go. My first attempt was ok the but the results were a little too subtle, though I’d followed the instructions and watched the video. My second time has left me looking like a tiger even though I watched the video again and followed the instructions to the letter again. My base is a dark brown, though I’d started working my way to medium brown. The almost-orange highlights I’m now sporting are not a good look. Luckily, I have an unopened set of eSalon dark brown color that I hadn’t used because I decided to go lighter. Tomorrow I will be coloring my hair dark brown again and PRAYING that I can save this mess. Incidentally, I’ve been using eSalon color, shampoo, conditioner, and loads of the styling and treatment products since late 2021. I’ve absolutely loved everything else I’ve tried and their customer service is fantastic, too. I’m really bummed and frustrated that I got such awful results when I had really high hopes. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGiselle - We're truly sorry that our Light Set (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
NOT ENOUGH!![]() Color seleccionado: Cobrizo y caoba medio a oscuro Not enough product to complete the process! I'm stuck with half a head of highlights! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Love it![]() Color seleccionado: Castaño oscuro My hair actually don't feel dried out after coloring my hair just wish some of the grey would cover more 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Great product![]() Color seleccionado: Rubio medio a oscuro I loved the instructions, ease of use and the product did not damage my hair, was quite conditioning.I did however find that the color was a little more yellowing than I would like. Wondering if I need to keep the product in longer or if there is a lighter shade that may work better? WIll definitely use again! 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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They need to be a little bit lighter the next time.![]() Color seleccionado: Rubio medio a oscuro Very easy to do I followed your video I had a lot of compliments they can't believe I did it myself. 43 de 48 personas encontraron este comentario útil. ¿Y tú? |
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Really good!!![]() Color seleccionado: Rubio claro This is really good for at-home highlighting! It’s my go-to! I recommend for sure! The only reason I didn’t give it all 5 stars is because it doesn’t have as much lasting power after a few washes as other at-home highlight kits I’ve used. I use it for precise, baby highlights. It does seem to be very safe on my hair and non-damaging. I would like it even better if it had a bit more colorfastness after a few shampoos. It tends to get brassier a little earlier than others I’ve tried but I combat this with anti-brass masks. 58 de 62 personas encontraron este comentario útil. ¿Y tú? |
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AMAZING RESULTS - JUST DO IT![]() Color seleccionado: Cobrizo y caoba claro This kit is extremely easy to use. Just watch the how-to videos on the eSalon website or even YouTube videos of people using this kit and follow the instructions. I personally started the highlights from below my ears down and it gave me a very nice melt of light brown to blonde balyage and highlights. I got so many compliments and people can't people I did my hair at home. I will definitely be using this kit again and highly recommend. 34 de 36 personas encontraron este comentario útil. ¿Y tú? |
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Great product!![]() Color seleccionado: Castaño claro a medio I love light set! I have spent so much on highlights in the salon and sometimes they turned out to light or spotty and I paid alot. I have also tried highlights at home and got a really bad yellow result and had to get my hair fixed after trying to just save money I ended up spending more. This product was easy to use and the result was perfect carmel not brassy highlights. I love it and will continue to use this everytime I want highlight!! 28 de 30 personas encontraron este comentario útil. ¿Y tú? |
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Brilliant products![]() Color seleccionado: Castaño claro a medio Fast delivery 9 de 11 personas encontraron este comentario útil. ¿Y tú? |
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Pretty decent, but just needs tweeks![]() Color seleccionado: Castaño oscuro Okay, so I had another look at my hair and I thought it was decent. I need to work on how I sweep upwards, but also be sure to saturate strands and alternate from side to side. If you have thick, southeast Asian dark brown hair like mine, start with 30min first. I did and found I could probably go to 35min next time, but also I need to be more precise with my painting on the strands. I have to say I’m not the most coordinated person as well, so if I can do it, you can. Btw, I would suggest giving it a couple of his before giving up. The next day, I felt it blended decently and the next time around, it will look even better. Just wanted to update that it looks really nice this time around. Again, needed a couple of adjustments, but will never go back to an expensive salon again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Soins![]() Color seleccionado: Rubio claro Excellent produits je recommande fortement 16 de 16 personas encontraron este comentario útil. ¿Y tú? |
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Juste wahou![]() Color seleccionado: Cobrizo y caoba claro Alors fille de coiffeur old school je maîtrise la technique donc j´avoue ne pas avoir suivi les instructions....franchement le résultat final est bluffant....magnifique...naturel lumineux fondu....et top du top mes cheveux ne sont même pas secs....sincèrement j´ai jamais eu un résultat comme celui là je suis FAN 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Hair Breakage![]() Color seleccionado: Rubio medio a oscuro Did not work for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I love this company, I sent them a picture of the color of my hair that I wan![]() Color seleccionado: Cobrizo y caoba claro I love this company, I sent a picture of the color of my hair and they got it correct the first time. If you need help ordering you just call them and you get a live person. In this day and age it's very hard to get help over the the phone. I'm looking to change my hair color and I'm not scared because I know this company is professional and knows what they are doing. 84 de 85 personas encontraron este comentario útil. ¿Y tú? |
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Amazing highlights![]() Color seleccionado: Cobrizo y caoba claro Worried that the highlights would not look natural and concerned about brassiness. Easy to use, fantastic results and a professional look 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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my hair turned brassy![]() Color seleccionado: Rubio claro my hair turned orange brassy and has some blue streak 😞 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Very disappointed![]() Color seleccionado: Rubio claro I followed the instructions and my hair is actually even lighter so it should work but got I got soo brassy it’s horrible and now I have to pay €150 for hairdresser to fix my balayage. Really not happy!!!!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Dominika! We are so sorry to hear that your Light Set results were not as expected, even though you followed the instructions. Please check your emails, we have contacted you to help you further. |
Love this💕![]() Color seleccionado: Castaño claro a medio I was so nervous to try this, but I’m so happy I did. I’ve never had highlights before because I’m always just doing my roots. The instructions made it so easy to do & I love how it turned out, so pretty & makes my hair look so much fuller. 52 de 52 personas encontraron este comentario útil. ¿Y tú? |
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Easy to do![]() Color seleccionado: Castaño claro a medio Now have beautiful highlights that I would have paid a fortune for at the salon. This is definitely a keeper 💜 41 de 42 personas encontraron este comentario útil. ¿Y tú? |
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Not a fan!![]() Color seleccionado: Castaño claro a medio Turned my highlights orange! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusana - We’re truly sorry that our Light Set (Light to Medium Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Perfect, subtle highlights for a dark brunette, looks professional!![]() Color seleccionado: Castaño oscuro I am very DIFFICULT to color, especially when lightening. I haven't had a stylist yet who has listened to me and hasn't had to color correct several times when coloring my hair. My hair is fine and SOAKS up color like a sponge, whether light or dark. I missed my stylist appointment and ordered a kit from Madison Reed to "gently multidimensionally lighten" my dark brown dull hair and it turned it BLACK and I took it off TEN minutes early!!!! I was horrified. They refunded my money after seeing pictures. I was so upset. I don't have time to wait and have an event coming up so I figured it was already messed up, so I'd try gentle highlights. I was more generous in the distribution then the video showed (added more highlights), because my hair is SO dark, but I only left processing time for 12 minutes instead of the recommended 35 (I was afraid due to my history), I should have left it on a little longer (maybe 5 minutes), however I am VERY pleased with how it turned out. They look professional: gentle, caramel brown highlights that turn mahogany in the sun. Subtle and adds beautiful dimension! my hair no longer looks black and it looks like I had it styled. Very natural. THANKS AGAIN! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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This was an awful experience![]() Color seleccionado: Cobrizo y caoba claro The directions were confusing, my whole head is almost blond and I did do strips, not all over. I have obvious spots near my root where it was not lightened. I'll never do this again, even if the directions were better. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVicky - We sincerely apologize for your experience with our Light Set. We have reached out to you over email to assist you in resolving this issue, per our Satisfaction Guarantee. Please check your inbox for more details. |
Balayage![]() Color seleccionado: Cobrizo y caoba medio a oscuro Pas encore utilisé 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This ruined my hair!![]() Color seleccionado: Cobrizo y caoba claro I have thick coarse long hair and the instructions to take a strand of hair and run the brush upwards with the gunky color mixture was a disaster. It tangled my hair impossibly and strands of my hair wrapped around the brush and I had to pull the hair out to get the brush untangled. the bottom 3-4 inches of my hair were ruined. I had to get a drastic hair cut and furthermore there was no color lightening. I ask for a refund for this product and I highly recommend that you amend your instructions warning clients with hair like mine to avoid using an upward motion to apply, 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoan - We’re truly sorry that our highlighting kit did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Awful![]() Color seleccionado: Cobrizo y caoba claro These highlights should have been blonde. They were really yellow and ended up making all my hair look yellow. It was awful! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Highlights![]() Color seleccionado: Castaño oscuro Not nearly light enough 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Helen! We are sorry to hear that your Light Set didn't turn as expected. Please check your emails, we have contacted you to help you further. |
Insatisfaite![]() Color seleccionado: Rubio medio a oscuro Ma coiffeuse a mis la couleur et ensuite effectuer balayage sur meme t’émis de pose et je n ai aucune mèche cela ne fonctionne pas du tout elke ça revenir avec des produits et refaire balayage avec ses produits a elle je suis désolée car entre prix produit 60 euro j ai payé 50 euro à elle sa prestation et vraiment déçue elle dit que. Elsa vient de vos produits 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEvelyne B. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec notre Light Set. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous espérons pouvoir vous aider ! |
Didn’t work for me![]() Color seleccionado: Castaño oscuro Not sure if I did something wrong but it didn’t highlight my hair except for 2 random strands in the back. I won’t try this one again. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine - We're so sorry to hear that the Light Set did not give you the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Turned hair orange![]() Color seleccionado: Castaño claro a medio This turned my beautiful brown hair into a horrifying bright orange color. I definitely do not recommend trying this! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
it's fun to working on this .![]() Color seleccionado: Castaño claro a medio I has very fun to working on this , but i think i did something wrong that why my hair light not perfect. i will try it's again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Sureeporn - Thank you for your review. We're so sorry to hear about your experience. We have helpful how-to videos on applying the Light Set at https://www.esalon.com/hair-color-mastery. Feel free to reach out if you ever have any questions. Thanks for choosing eSalon. |
Jamais reçu 🤷♀️![]() Color seleccionado: Rubio medio a oscuro Donc rien à dire🤷♀️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel T. - Nous sommes sincèrement désolés d'apprendre que le Light Set manquait à votre commande. Nous allons vous contacter par email afin de remédier à cette situation. Encore merci de nous avoir avertis. |
Orange brassy![]() Color seleccionado: Castaño claro a medio I have med dark brn hair and it came out orange brassy and dry . Disappointed. I hate it . 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatalie - We apologize that you aren’t happy with your Light Set results. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
First timer![]() Color seleccionado: Cobrizo y caoba claro Would be nice to have a video for senior women who have thinning hair. Using my own hair to experiment was scary. Turned out okay… Will know better if I do again. Not everyone has hair like your models 🙂 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Too Dark![]() Color seleccionado: Cobrizo y caoba claro I wanted a lighter shade with more red. This turned out like a dark purple brown. I need a red copper light brown. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Took a couple tries![]() Color seleccionado: Cobrizo y caoba claro I feel I've gotten really good at this. The first couple times I made mistakes but was able to get personal help from the eSalon colorists, after that, I've seen amazing results. By the way, if they say steep slopes, they mean STEEP slopes. That was the trick that made my results look pro! 69 de 73 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Light Set (Light Copper & Mahogany). We look forward to the next opportunity to delight you! |
I didn't really see any visible changes![]() Color seleccionado: Rubio claro I wanted to see dramatic highlight changes, which I did not. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLillian - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Ruined my hair![]() Color seleccionado: Cobrizo y caoba medio a oscuro I left this on for half of the suggested time and it absolutely destroyed my hair. I followed the technique in the video which shows large sections of hair in the front so the whole front of my hair looks fried. 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeredith - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
Selber machen? Fehlanzeige!![]() Color seleccionado: Rubio medio a oscuro Zum selber machen, kaum zu gebrauchen. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnika R.- herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass wir mit der Anwendung des Light Set (Medium to Dark Blonde) Ihren Erwartungen nicht entsprechen konnten. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.Wir schätzen Ihr Feedback wirklich sehr. |
IT WAS TOO DARK.![]() Color seleccionado: Castaño claro a medio My hair was once blonde but got darker as I got older; it is now light brown with some blonde highlights; also gray at the crown and temples. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJuliana - We're truly sorry that our Light Set did not provide the results that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Saves the Day!![]() Color seleccionado: Cobrizo y caoba claro I love this light set, especially since my grows fast and the white shows sooner than I want. This solves that problem of in between 28 de 28 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBettyAnn - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair after using the Light Set. Happy Coloring! |
Highlights galore![]() Color seleccionado: Cobrizo y caoba claro This light set gave me great highlights. One use, but through several colorings my highlights keep showing through. One note, it will dry your hair, so condition well and use the Bonacure moisture mist to replenish that moisture lost. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair using the Light Set. Happy Coloring! |
Regret![]() Color seleccionado: Rubio medio a oscuro I had virgin dark blonde hair to begin with, followed directions to the letter and anywhere the dye touched (meaning once you’ve pieced and painted sections and laid it against unlightened hair) it became a patchwork of uneven yellow mess. I’m really surprised at how much it bled onto the rest of my hair looking as if I drowned the whole head. Did I use too much product? It didn’t seem so. Used the toner as directed and while soaking the ten minutes I began to hope as it was looking less drastic. Rinsed and now I have dry, yellow patchy hair. I’ll be wearing hats for a while until I can figure out what to do. Kicking myself that I bought two sets thinking I’d do it again! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Please No!!!!![]() Color seleccionado: Castaño claro a medio I have carefully watched the video tutorials and instructions, but they are not useful. I follow the steps in the video to highlight, but the color is very abrupt above my head. This makes my hair very ugly. I have to wear a hat when I go out and buy hair dye to correct my hair color! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJingchen - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Brunettes: Just do it!!![]() Color seleccionado: Castaño claro a medio I was petrified of doing at-home highlights but between masks and my income changing, my box dye brown was looking kinda sad. So, I ordered the Light Set and am amazed at my results! The eSalon toner is key! I now have multidimensional, golden (not orange) blonde, natural looking highlights. I always pull orange but this formula is perfect. Instead of doing six larger sections, I finger painted tiny strands all over my head, across three layers of hair. It requires some patience but so worth the effort. Just remember to tone the full fifteen minutes and really saturate each and every section of your hair. I’m over the moon. You will be too. 76 de 77 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Elizabeth - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We look forward to the next opportunity to delight you! |
Another color![]() Color seleccionado: Castaño oscuro Just need to try it.Love it 17 de 17 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - We're so happy to hear that you're enjoying the Light Set (Dark Brunette)! We truly value your feedback and look forward to hearing from you again in the future. |
Summer![]() Color seleccionado: Castaño claro a medio If you want a more summer look then this is gor you. Easy to apply. Worth the money and looks great. 18 de 19 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set! We look forward to the next opportunity to delight you! |
Love it![]() Color seleccionado: Rubio claro I was a little worried about doing this by myself, but it turned out great! It looks very natural. 24 de 26 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosConstance - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Come out orange, I look horrible![]() Color seleccionado: Castaño oscuro Highlights have come out orange and my hair looks horrible. To fix it I have to dye my whole hair multiple times which I really didn’t want to do due to hair damage. Really disappointed and know my hair is ruined for the next year until this grows out long enough to chop it off. I’ve been told afterwards that my hair catches to colour really well and that 35 minutes is way to long. There shouldn’t be a flat rate of time to leave highlights in. Really disappointed and upset on how much extra money I will have to spend and hair damage I will have to endure to keep covering this section of hair up until it’s long enough to chop off. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Karishma! We are so sorry to hear about your personal experience after using our Light Set. Please check your emails, we've just got back to you to help you further. |
Perfect shade!!![]() Color seleccionado: Rubio medio a oscuro I absolutely LOVE this set and have been using for 2 years. It is easy to apply and the instructions are perfect. 17 de 19 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJo - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
The best I’ve ever tried.![]() Color seleccionado: Castaño claro a medio My hair has gotten very gray/white since I started using esalon. My roots were so much lighter then the color I hd been using that I used a light kit to strip my hair. I coated my hair in argon oil and then went for it. After lightening I colored my hair the requested lighter shade. Damage? My hair feels WAY more healthy then before. Love love love. 17 de 20 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jennifer - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Light Set (Light to Medium Brunette). We look forward to the next opportunity to delight you! |
A little bit harder than you think![]() Color seleccionado: Rubio medio a oscuro I had to have help doing the highlights and that I am not exactly pleased with 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeghan - We’re truly sorry that Light Set did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
The Perfect Salon Quality Sunkissed Look!![]() Color seleccionado: Cobrizo y caoba claro This highlighting set did wonders for my hair. It added so much dimension and gave the perfect sunkissed glow. It looked so good that when I went to the salon for a hair cut the stylist keep saying, “I wish I could take credit for your hair color, it’s stunning!” She was shocked when she found out I do it myself and have been for years. 27 de 28 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jenna - We're thrilled to hear that you're enjoying the Light Set (Light Copper & Mahogany). We look forward to our next opportunity to delight you! |
Anything but subtle![]() Color seleccionado: Castaño oscuro I was hoping for subtle highlights, but it came out brassy and uneven. I will be leaving the highlighting to pros! 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Rae - We appreciate your feedback and we're truly sorry to hear that our Light Set did not provide the results you were hoping for. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too brassy![]() Color seleccionado: Castaño claro a medio Was hoping for more of a cooler toned hightlight. Easy to apply but too brassy. Left on for full recommended time and used the toner. Glad I did small sections and not big streaks. Not sure if I’ll try again? 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeth - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Loved the color!![]() Color seleccionado: Rubio claro I have long hair so unfortunately there wasn’t enough.. may have to order 2 next time. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Winter![]() Color seleccionado: Cobrizo y caoba claro I switch from the Med Dark Blonde to this in the winter 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Pamela - We’re pleased to hear that you’re enjoying the Light Set (Light Copper & Mahogany). When you're ready to have your sets switched out, feel free to give us a call or send us an email. We hope to continue helping you find hair perfection! |
Summer![]() Color seleccionado: Rubio medio a oscuro I switch from the Light copper and mahogany to this in the summer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Pamela - We are super pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde). When you're ready to have your sets switched out, feel free to give us a call or send us an email. We hope to continue helping you find hair perfection! |
Love it.![]() Color seleccionado: Castaño claro a medio Love the light set but initially it looks brassy. Takes a few washes to blend in with my ash brown color. Gets lots of compliments then as it looks more natural. Would love one that is not so brassy originally. Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - We're thrilled to hear that you're enjoying the Light Set (Light to Medium Brunette). We look forward to our next opportunity to delight you! |
Good economic way to highlight your hair to give it a boost![]() Color seleccionado: Castaño claro a medio I liked this product, however not used it on me. You need someone else to work on your hair so it doesn't look choppy. Strands must be secure so they don't touch your colored hair. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicki - We're truly sorry to hear that you had some difficulty applying your highlights. We appreciate your feedback and will definitely pass it along to our team for future improvements! Thanks again for sharing with us. We appreciate you! |
This service is a dream come true!![]() Color seleccionado: Rubio medio a oscuro No more going to the salon, paying too much and spending too much time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeffery - We’re pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Very brassy![]() Color seleccionado: Rubio claro First time I used this product it did nothing. The second time I used it, I went in with a heavier hand and all it did was turn my hair very warm, not nearly as light as I was hoping. I used their pro toner but my hair is still more brassy than I like. 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarjorie - We appreciate you taking the time to leave a review, and we're so sorry to hear that your Light Set turned your hair brassy. Since our lightener is progressive, your highlights will lighten with each application for increased depth and dimension. So while your next Light Set kit will be the same formulation as your last one, the results will be lighter than they were before. The more you highlight, the lighter they will get! For best results, make sure you apply the lightener to your previously highlighted strips of hair. We're including our Tint Rinse (Soft Red Neutralizer) in your upcoming order, this should help with the brassiness. |
Unebenmäßig![]() Color seleccionado: Castaño claro a medio Leider schaffe ich es nicht, die Farbe so ebenmäßig aufzutragen, dass das Ergebnis gleichmäßig wird. Zwei breite Strähnen am Gesicht (wie es derzeit "in" ist) sind super hell und strahlend geworden, die schmaleren Strähnen am Hinterkopf aber nur leicht aufgehellt und nicht gleichmäßig. Vielleicht ist dieses Set einfach nichts für mich. Schade. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina K.- herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass unser Light Set (Light to Medium Brunette) nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Love this![]() Color seleccionado: Rubio medio a oscuro No harsh smell. My hair is after and the color is great. Actually my husband would like more red, but I’m afraid to change. Thank you for all you do. 8 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKerrie - We're thrilled to hear that you're enjoying the Medium to Dark Blonde Light Set. We look forward to our next opportunity to delight you! |
YOU MAY NEED SOMEONE TO HELP YOU.![]() Color seleccionado: Castaño oscuro I used this and got obvious change of colour marks on the strand which stood out rather a lot. Plus the hair was very much lighter, probably my fault, maybe over processed. So beware , get the technique right ! I actually got a great result by using a spare colour (an e-salon one) all over and now the high lights are perfect. Right or wrong it worked and covered my mistake so not such a disaster more a salon looking finish ! 17 de 19 personas encontraron este comentario útil. ¿Y tú? |
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Tricky to do![]() Color seleccionado: Cobrizo y caoba claro I watched the how to video and read the directions each three times. Parting my hair took a half hour. I followed the directions exactly but the highlight above my left ear and one on the part on top ended up way too light. I wear my hair up a lot and it's really obvious. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Jeanne - We're truly sorry that our Light Set (Light Copper & Mahogany) did not turn out as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Confusing![]() Color seleccionado: Castaño claro a medio Not enough information on what to do with everything. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We're truly sorry that our Light Set instructions were not super clear. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with instructions that will better suit your needs. Keep an eye on your inbox for more details. |
Too Harsh for Fine Hair![]() Color seleccionado: Cobrizo y caoba claro I used this once and it really, really dried out my hair. If you have thicker hair it may work fine for you, but for fine hair, I would not recommend it. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJodi - We're truly sorry that our Light Set (Light Copper & Mahogany) did not work out for you. We value every client, and look forward to providing you with a product that will better suit your needs. |
Not enough![]() Color seleccionado: Rubio medio a oscuro There was not enough of the lightening mixture. By the time I reached my top sections I had completely run out resulting in no highlights on top and just through the mid sections of my hair….it looks awful. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHey Charlotte - We’re so sorry to hear that you were disappointed by the results of your Light Set application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
J'adore !![]() Color seleccionado: Rubio claro Ayant les cheveux blond à blond foncés, j'ai opté pour le balayage "Blond clair", car je voulais avoir un effet retour de vacances dans les cheveux. J'ai tout de suite été très contente du produit, dès sa réception. Les produits se trouvent dans une boite. 2 paires de gants sont fournis, et même le pinceaux ! Il est d'ailleurs réutilisable. C'est vraiment très pratique de le fournir avec, alors merci. Le produit se mélange très facilement, ça sent un peu fort, mais c'est normal. Par contre, l'odeur se dissipe vite, et ne reste pas longtemps. Certains autres produits, d'autres marques sentent vraiment fort, et l'odeur reste longtemps ... Mais pas avec celui-ci ! L'application à été très simple. Tout est bien indiqué. Vous avez même une vidéo en ligne si vous ne savez pas comment faire. Pour le résultat, je suis à 100% satisfaite ! C'est exactement ce que je recherchais : Un effet retour de vacances, soleil et mise en lumière dans mes cheveux. Les mèches ont très bien pris et j'ai pu obtenir un joli blond clair sur les mèches balayées. Ça se fond très bien avec l'ensemble de mes cheveux. Bref, j'en suis ravie. Pour les cheveux, ils sont un peu secs après, mais rien d'anormal vu qu'il s'agit d'un balayage. Gros + pour les soins fournis avec ! Le shampoing m'a fait 1 seule utilisation, mais le format du masque est super et généreux, il m'en reste pour les prochaine fois. Je pense que je vais rester sur cette marque pour mes futurs balayages ! 38 de 40 personas encontraron este comentario útil. ¿Y tú? |
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Great results!![]() Color seleccionado: Castaño claro a medio I have had good results with this kit. No, it doesn’t look like the professional highlights I would get in the salon, but it gave my medium brunette hair depth, and gave it a sun-kissed look, very natural. I found best results are when I apply to VERY small amounts (like 5-10 strands) rather than the wider strands of hair. I’d rather have more highlights with smaller bits of hair, rather than fewer highlights with large chunks of hair. Watch the videos online,they were very helpful. And have some wet paper towels available if you need to wipe off your fingers between strands. 42 de 42 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Melanie - We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We truly value your feedback and look forward to hearing from you again in the future. |
Highlighting video was awesome![]() Color seleccionado: Rubio medio a oscuro The video showing me exactly how to highlight was excellent, thank you so much. I am a little frustrated because I’m not able to select five stars. Dawn 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - Thank you so much for sharing your feedback with us! We're glad our resources have been of great help for you to reach your Hair Goals. We look forward to our next opportunity to delight you! |
Horrible!![]() Color seleccionado: Castaño claro a medio Trying to do this on your own even after years of coloring is a joke. I have medium brown hair and my highlights turned out more orange than anything else. And they were really chunky, I have thin hair, so this process did not work well on me. I think the instructions for thin hair should be different for thick hair. I tried to contact them 2 times and didn't get anything back, so I colored my hair again using store bought color. Saved me! I will still use my normal esalon, because it does seem heathier than store bought color. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We're truly sorry that our Light Set did not provide sun kissed highlights that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Adds dimension and the color is perfect![]() Color seleccionado: Castaño oscuro I’m a dark brunette, the highlights add such a natural dimension to your hair. The good thing, you can add little or a lot of highlights. For me, a little and it’s perfect! Tina 15 de 15 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Tina - Thank you for your feedback, and we are so happy to hear that you are enjoying your light Set! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to the next opportunity to delight you! |
Really looked like my natural hair looked after some sun![]() Color seleccionado: Cobrizo y caoba claro Really liked the results. It is easier than the more general coloring process (the two bottle roots and ends or the roots alone) but I still need a bit of practice on my technique. I took too long with the "horseshoe" and top "bun" so the very first two small sections i did came out too light vs the rest. Not a biggie-- I can tuck them behind my ears. 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - We're thrilled to hear that you're enjoying the Light Set. We look forward to our next opportunity to delight you! |
Unbelievably EASY![]() Color seleccionado: Rubio claro NEVER have high lights been so easy to do, love, love, love this kit and it means that I am in control of how many highlights I put in and how subtle or bright the end result is. 7 de 7 personas encontraron este comentario útil. ¿Y tú? |
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STOKED FOR SUMMER!![]() Color seleccionado: Cobrizo y caoba claro I saw an ad for this color and LOVED it, so I went for it. I just did it and am SO STOKED! It is perfect for summer and I'm just absolutely thrilled. Easy-to-follow instructions, kit was complete, and the end product is amazing! Thank you so much! 8 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacy - Thank you so much for sharing your feedback with us! We are so happy to hear you are loving your Light Set results! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We hope to continue helping you find hair perfection! |
C'est parfait![]() Color seleccionado: Castaño oscuro J'adore ! vous êtes l'ecoute a mes demande et je suis très satisfait. Merci !! 16 de 16 personas encontraron este comentario útil. ¿Y tú? |
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wonderful results![]() Color seleccionado: Castaño claro a medio didn't really believe I could do this myself. Surprisingly good results. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFrancesca - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set kit! We truly value your feedback and look forward to hearing from you again in the future. |
Easy to do![]() Color seleccionado: Rubio medio a oscuro I was happy with how easy it was. The color did come up really brassy and that was after the toner. I'm glad I did have more toner left cause I used it again the next day and left it in for 20 mins that time and it helped some and while using the tint rinse also. But it did look better. after it just wasn't the color I was wanting to achieve. But im still somewhat happy 9 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
My go to.![]() Color seleccionado: Castaño claro a medio I love a nice subtle highlight moment and this is by far my favorite highlighting kit. You just can't go wrong with it and even if you make a mistake it just blends well. I have had to do a few times to get the lightness I want as I find it's very very subtle, but I would definitely continue to buy. My only advice if you have long hair, you will need two or a bigger amount. I always justttt have enough when highlighting. Wish there was a bit more product. 43 de 43 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarolyn - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We look forward to the next opportunity to delight you! |
Not enough product to do long hair.![]() Color seleccionado: Castaño claro a medio I didn't have enough light set to highlight the top section of my hair. :( So I have highlights on my bottom sections but not around my face. Also my highlights turned out a very warm tone. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynsy - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Orange hair![]() Color seleccionado: Castaño claro a medio My hair turned orange. I contacted my colorist who replied quickly and asked if I would be willing to try another kit and toning mask. My hair turned orange again. The toner did nothing. When I sent pictures she said I can see the orange tones and said at my cost I could try it again. Now I’m stuck with orange hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We’re truly sorry that Light Set, our at-home highlighting kit did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
EXACTLY What I wanted!![]() Color seleccionado: Castaño claro a medio My results are the perfect sun-kissed look! I am very impressed! I’ve paid a lot of money for less results and it’s always brassy. The highlights are perfectly blended for my base color (also eSalon)-no harsh contrast, just a beautiful, slight lift, it looks like I was in the sun.Thank you eSalon!! 7 de 7 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThe OG Kim K - We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We truly value your feedback and look forward to hearing from you again in the future. |
Amazing!![]() Color seleccionado: Castaño oscuro I FINALLY got the highlights I have spent years asking for! I have super dark brown hair and have always wanted the most subtle lightening of the pieces around my face and down on my ends. I was able to place the highlights exactly where I wanted them and lighten to exactly the color I wanted. After spending thousands over the years in the salon, getting a head full of foils when I only wanted subtle highlighting, I am finally satisfied! I respect hair stylists 100% because this was a bit of a challenge and I did get a little nervous and wash it out too early but it still came out how I wanted. I’m going to order again this summer! 54 de 55 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSara - We're so happy to hear that you're enjoying the Light Set (Dark Brunette)! We truly value your feedback and look forward to hearing from you again in the future. |
Super easy and gentle![]() Color seleccionado: Castaño claro a medio I love the light set. It's super easy to use, and is very gentle on my brunette hair. It really lightens perfectly! 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon - We’re pleased to hear that you’re enjoying your highlight results! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Did not go as planned![]() Color seleccionado: Cobrizo y caoba claro I swear I followed the instructions….. the first layer went well, the second layer not quite as good and the third and final layer… oh boy! Disaster. It’s very blond. Luckily it’s just hair and it will grow out. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - We're truly sorry that our Light Set (Light Copper & Mahogany) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Well. . . . .![]() Color seleccionado: Cobrizo y caoba claro I haven't gotten the chance to fully highlight my hair but what I have been able to do looks good. It was very easy and I plan to do it again when my color is what I want all the time. 4 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNightWitch - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set (Light Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future. |
Love my highlights![]() Color seleccionado: Cobrizo y caoba medio a oscuro This was so easy and they blend so nicely with my color. Will add to my routine regularly! 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSally - We’re pleased to hear that you’re enjoying your Light Set results! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |