I was excited for me summer highlights and after using the Light Set. I can hardly see a difference. The application process was easy though and the directions and tools they included in eye helpful.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Kasey - We're truly sorry that our Light Set did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Christine M.
mayo 11, 2022
Absolutely loved it!
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Christine M.
mayo 11, 2022
My hair is dark and I’ve been dying it a dark brown for years. I used the light set to ombré my hair and the blonde came out beautifully and no damage which blew my mind.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Christine - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Lori D.
mayo 11, 2022
Turned Orange
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Lori D.
mayo 11, 2022
I tried the highlights before and had pretty good results with a little brassiness. This time I did highlights a day after coloring and it turned my hair bright orange. It was recommended I use esalons brunette pro color toner to tone it down, so I used that and now my hair is black brown. Just not good all around. I’ll stick with color but reluctant to try highlights again, and definitely shouldn’t have used the Pro color toner which made a bad situation worse.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Lori - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Linda L.
mayo 7, 2022
I love your product.but I have noticed some of my gray show
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Linda L.
mayo 7, 2022
Love your product but some of the gray roots show through when my hair dries. I have soft black mix but the roots turn auburn. I noticed it says roots but highlights.Maybe that's the problem Why would I want my roots lighter? Also the coverage lasts 2 weeks.Did you change something? And gives me a Auburn color.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Linda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
PUBLICADO POR:
Amanda H.
mayo 6, 2022
It turned my hair bright orange
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Amanda H.
mayo 6, 2022
I followed all instructions and the highlight kit turned all the pieces highlighted orange. Very bad results
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Amanda - Thank you for reaching out to us here at eSalon! We are so sorry to hear the Light Set (Medium to Dark Copper & Mahogany) did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Robin C.
mayo 2, 2022
Looks expensive
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Robin C.
mayo 2, 2022
Looks so professional that I can't believe I did it myself!
4 de 4 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Robin - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your Light Set (Light Copper & Mahogany) results. We look forward to the next opportunity to delight you!
PUBLICADO POR:
Sarah H.
abril 24, 2022
Anwendung alleine nicht zu empfehlen
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Sarah H.
abril 24, 2022
Leider wie bei allen Strängen-Anwendungen. Es alleine zu versuchen ist mit hohem Risiko verbunden, dass Strähnen ungleichmäßig am Kopf verteilt und nicht fein genug sind. Gerade bei fein gewählten Strängen, die mit einem Stielkamm abwechselnd gewählt werden, zieht sich die Farbe in den Ansätzen auseinander, und zudem befleckt sie umliegende Strähnen, die nicht eingefärbt werden. Wenn man nicht ein absolut geübter Profi ist, der mit Alufolien-Falttaschen am gesamten Hinterkopf hantieren kann, kann ich das nicht empfehlen. Ich werde ab sofort leider die Finger davon lassen müssen oder mir Strähnen (wirklich feine Highlights) beim Haarsalon setzen lassen müssen.
4 de 5 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Sarah H.- Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Light Set (Medium to Dark Blonde) nicht Ihre Erwartungen erfüllt hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da.
PUBLICADO POR:
Lm3943
abril 22, 2022
Light set
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Lm3943
abril 22, 2022
Love the look it gives my hair
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Lm3943 - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Medium to Dark Copper & Mahogany)! We look forward to the next opportunity to delight you!
PUBLICADO POR:
Nav K.
abril 20, 2022
Ok..I tried it again!
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Nav K.
abril 20, 2022
I tried this set again this year, and really disappointed with the result. I am buying the colour set to try and tone down the highlights as they are really light.
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sharon - We’re truly sorry that our Light Set (Light Copper & Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lindsey B.
abril 10, 2022
WOW 🤩
Color seleccionado: Rubio claro
PUBLICADO POR:
Lindsey B.
abril 10, 2022
I was super scared to use bleach on myself for the first time, but this kit worked so well and my hair looks amazing. I haven’t been to the salon in almost 3 years now (because of life challenges and the pandemic) and everyone still asks me where I go to get my hair done. Esalon has saved my hair and wallet. Wish I would have taken a before photo. Next time.
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Lindsey - We're so happy to hear that you're enjoying the Light Set (Light Blonde)! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Brooke B.
abril 8, 2022
This Light Set is EVERYTHING!
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Brooke B.
abril 8, 2022
So easy to apply and the results are amazing! I have received so many complements. 😊
2 de 2 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Jasmine S.
Respuesta de nuestros expertos
Brooke - We’re so pleased to hear that you’re loving your Light Set results! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Lillian M.
abril 8, 2022
Turned my daughters hair ORANGE
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Lillian M.
abril 8, 2022
I was so excited about this product. I was hoping for salon quality color for a fraction of the price. Except it turned my daughters hair orange, even though I watched all of the tutorial videos and read the instructions over and over again. It was horrific, and I had to take her to the salon to fix her hair. So in the end all it did was cost me even more than if I had just taken her to the salon in the first place, wasted so much of my time with all of the videos watched, and damaged my daughters hair. I also can't seem to find where I ask for the money back guarantee. I am so disappointed.
4 de 4 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Lillian - We're truly sorry that our Light Set (Medium to Dark Blonde) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mara B.
abril 6, 2022
Excellent.
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Mara B.
abril 6, 2022
I was afair to usE it at first.
Finding the right root combination is important.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hello Mara, we agree! Finding the right shade is super important! We're pleased to hear that you were able to try our Light Set (Light to Medium Brunette)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mara B.
abril 6, 2022
Great
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Mara B.
abril 6, 2022
But I made a mess of things time. STILL LOOKS GOOD AND I CAN DO IT MYSELF!
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hello Mara, we're pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Stacey W.
abril 4, 2022
So easy!!
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Stacey W.
abril 4, 2022
I have long and THICK hair. I can trip over something that’s not even on the ground, clumsy as they come 🤦🏻♀️ I was really nervous about doing this myself. My husband helped me the first time to make sure it was even. It was so simple and the directions were great. After rinsing I was so shocked at how well my hair looked and it was sooo soft!! I have dark almost black hair and this was a hit! I have never gotten so many compliments and I did it myself. When asked where I got my hair done people were shocked I did it at home lol. I also use aura fuchsia pigmented conditioner which I’ll never go back to regular conditioner after being introduced to their line!!
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Stacey - We're so happy to hear that you're enjoying your eSalon experience! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Sandrine R.
marzo 30, 2022
Déçu
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Sandrine R.
marzo 30, 2022
J ai fais le balayage mes cheveux sont devenus orange ! Super !
3 de 3 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Sandrine R. - Merci beaucoup pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que les résultats de votre kit de balayage Light Set n'ont pas répondu à vos attentes. Nous allons vous contacter par email afin d'y remédier, conformément à notre garantie de satisfaction. Veuillez vérifier vos emails pour plus d'information.
PUBLICADO POR:
Susan S.
marzo 30, 2022
Not the result I was expecting
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Susan S.
marzo 30, 2022
Turned my hair orange. I waited one week after colouring my hair with my usual custom colour set. Shame will not purchase again.
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Susan S. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Light Set. We're always looking to improve our service and products, and truly value everything our clients say. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Ela K.
marzo 29, 2022
Happy
Color seleccionado: Rubio claro
PUBLICADO POR:
Ela K.
marzo 29, 2022
Ich bin völlig begeistert. Meine Haare sind wie von der Sonne geküsst. Perfekt
11 de 12 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hey Linda! Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. If you need any advice on how to achieve your desired look, feel free to reach out! We're always happy to help.
PUBLICADO POR:
Shona E.
marzo 28, 2022
Easy to apply and has lasted - also perfect compliment
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Shona E.
marzo 28, 2022
Easy to apply and has lasted - also perfect compliment to my hair colour and will order again this summer.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hi Shona! We’re delighted to hear that you’re enjoying the Light Set (Light Copper & Mahogany)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Bibiana P.
marzo 27, 2022
Beautiful color
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Bibiana P.
marzo 27, 2022
Satify with the color however did not cover my grey hair
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Bibiana - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Patricia c
marzo 23, 2022
Light set
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Patricia c
marzo 23, 2022
love this good product . do it my self and always have a great result love it thank you eSalon
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Patricia - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring!
PUBLICADO POR:
Kris S.
marzo 21, 2022
Love this!
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Kris S.
marzo 21, 2022
I was weary to go lighter without a professional but my highlights look amazing. My hair feels silky and healthy. The toner was a plus and I got a salon quality look for 30.00 dollars!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Kris - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
PUBLICADO POR:
Amalia R.
marzo 21, 2022
COMPLIMENTS GALORE
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Amalia R.
marzo 21, 2022
I really love my new highlights. People ask me who did them. I get so many compliments. It takes some time but totally worth it.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Amy - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Light Set (Medium to Dark Blonde). We look forward to the next opportunity to delight you!
PUBLICADO POR:
Andrea S.
marzo 17, 2022
Hair color
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Andrea S.
marzo 17, 2022
Love my color consistent . Better than when I have it done professionally
5 de 5 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Andrea - We’re pleased to hear that you’re enjoying the Light Set! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Bridgett M.
marzo 17, 2022
It does what it says
Color seleccionado: Rubio claro
PUBLICADO POR:
Bridgett M.
marzo 17, 2022
It's a normal bleach kit it bleaches your hair out if you're not careful it'll fry it if you leave it on too long especially if you already have color treated damaged hair to begin with so be careful but I mean it does its job I wish they had something more along the lines of biosilk products that you can not have to worry about that I love bio silk and I wish that you guys sold that but anyways it's it's still just a regular bleach kit works fine
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Bridgett - We’re pleased to hear that you’re enjoying Light Set! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Katherine G.
marzo 16, 2022
Light colour set
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Katherine G.
marzo 16, 2022
I wanted to lift a lot of the red thats come into my hair and brighten the highlights that have dulled...this is a fabulous set. Really easy and am delighted with the end result. Highly recommend even for beginners.
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Laura- Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Michele S.
marzo 14, 2022
Natural results, easy to use!
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Michele S.
marzo 14, 2022
I’m very happy with how the highlights turned out. The consistency of the paste made it so much easier to keep concentrated to the targeted areas compared to other products I’ve used and the toning mask after really made a difference in reducing brassy tones (other toners have been less effective yet somehow seem harsher on my hair). Great first time experience. Particularly for someone that has goofed up my hair more than once! Signing up to try more products.
Another noteworthy comment: A stylist contacted me to redirect my original selection and I really appreciate that. Instead of just selling the product, it seems eSalon wants customers to be successful in the results. Trust keeps customers.
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PUBLICADO POR:
Marissa G.
Respuesta de nuestros expertos
Michele - Thank you so much for sharing your joy with us! We're so happy to hear that you're loving your Light Set (Light to Medium Brunette) results! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Laura P.
marzo 8, 2022
Technique
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Laura P.
marzo 8, 2022
Le résultat est satisfaisant mais j'ai encore besoin de me familiariser avec le produit pour ce qui est de la technique . Ce n'est pas simple pour l'arrière de la tête .
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Laura P. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que vous rencontriez des difficultés d'application. Nous avons quelques astuces à partager avec vous qui pourrait vous aider. Nous allons vous envoyer un e-mail avec plus d'information. Encore merci d'avoir choisi eSalon !
PUBLICADO POR:
Julia N.
marzo 7, 2022
Love this!
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Julia N.
marzo 7, 2022
I love having this option to do some highlighting at home. I would say go light the first time and don’t overdo it until you get the hang of it. But I was very impressed with my subtle highlights the first time and feel more confident about doing it again. Great product!
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Julia- We’re pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jennifer M.
marzo 7, 2022
Simple and Wonderful!
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Jennifer M.
marzo 7, 2022
The process was simple, and the results look natural and professional (and I'm far from a professional with hair!!).
4 de 4 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jennifer - We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde)! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Luise Hannelore D.
marzo 7, 2022
Einfach toll 👍🏼
Color seleccionado: Rubio claro
PUBLICADO POR:
Luise Hannelore D.
marzo 7, 2022
Dieses STRÄHNEN SET WAR SPITZE 😉WERDE ES NICHMAL BESTELLEN
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Deborah- Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde)! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Jackie B.
marzo 4, 2022
Lightens very subtly
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Jackie B.
marzo 4, 2022
I used this to give subtle highlights round my face as I was not confident about doing the back of my head. I was pretty pleased about the effect and would recommend it as a lightener. I had it in the cupboard for 3 months before trying. Maybe I’ll try for an all over sun kissed look next time! Nice kit!
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hi Stacey! We're so happy to hear that our Light Set (Light Copper & Mahogany) worked great for you! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Kate
febrero 28, 2022
Viel zu hell
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Kate
febrero 28, 2022
Leider ist das Ergebnis nach 30 Minuten viel zu hell und dadurch nicht sonderlich natürlich. Die Anwendung war jedoch einfach. Ich würde beim nächsten mal eine kürzere Einwirkungszeit wählen.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Kate - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Light Set (Medium to Dark Copper & Mahogany) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Carol S.
febrero 23, 2022
Disappointed in Highlight color
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Carol S.
febrero 23, 2022
I have Dark Brunette hair, and ideally my hair should get a reddish/plum highlight. But I was disappointed that it ended up as a orange/tan shade ... way too much of a contrast, and I hated the look (so I'm going to have to re-color my hair). Is it possible to get burgundy/plum highlights for dark brunettes?
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Carol - We’re truly sorry that our Light Set (Dark Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Diana P.
febrero 19, 2022
Horrible
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Diana P.
febrero 19, 2022
Didn’t mix well. Was dry and flaky. Had to wash after 10 mins because it was flaking onto my face.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Diana - We’re truly sorry that our Light Set (Light to Medium Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Millie W.
febrero 12, 2022
Absolutely blown away
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Millie W.
febrero 12, 2022
I gave myself a bronde balyage and I’m absolutely blown away. The results look professional!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Lee - We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Dafne D.
febrero 8, 2022
Very well formulated 👌🏼
Color seleccionado: Rubio claro
PUBLICADO POR:
Dafne D.
febrero 8, 2022
Beautiful highlights. I ordered another kit, plus a light brunette as well
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Kimi L.- Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Light Set (Dark Brunette) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
Aisa E.
febrero 3, 2022
Enttäuschend
Color seleccionado: Rubio claro
PUBLICADO POR:
Aisa E.
febrero 3, 2022
Eine sehr feste Paste, die sich sehr schlecht ins Haar einarbeiten lässt. Insgesamt zu geringe Menge.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Aisa E.- Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Light Set (Light Blonde) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
PUBLICADO POR:
CARRIE S.
febrero 2, 2022
Disappointed
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
CARRIE S.
febrero 2, 2022
I have now tried twice to have a satisfying result but it has been disappointing both times. The second application was much easier and less intimidating. The problem for me is the color. I wanted more of an auburn/ caramel color of highlights. This is what the sun would do naturally in my youth. Each time the resulting effect was that my hair looked to have gray highlights. Not the effect I was hoping for. I color my hair to cover the gray not add more to it. I wanted a warmer auburn color not gray. Disappointed.
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Carrie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our Light Set did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Sarah M.
enero 30, 2022
Super Easy Great Results
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Sarah M.
enero 30, 2022
The light set provides beautiful highlights. Esalon agents will assist you in finding a great color. If you want a change, they will guide you through safe choices!
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Sarah- We're thrilled to hear that you're enjoying the Light Set (Light Copper & Mahogany). We look forward to our next opportunity to delight you!
PUBLICADO POR:
Adele T.
enero 28, 2022
Lovely highlights
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Adele T.
enero 28, 2022
I got my sister to apply this for me as I was unconvinced i'd be able to take small sections myself at the back.
We left a halo of un dyed hair to ensure it grows out well.
On top of colouring its quite a time consuming process so I won't be doing it regularly!
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PUBLICADO POR:
Sarah C.
Respuesta de nuestros expertos
Hi Deborah, Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon!
PUBLICADO POR:
Susie H.
enero 25, 2022
high light heaven
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Susie H.
enero 25, 2022
It was my first time to ever high light my hair and I was absolutely petrified that I was going to make a mess of my hair, but after watching the how to video and following the instructions completely I was so very happy I did it. ESalon thank you so much for showing me how to get fabulous color and high lights!!! You are true goddesses of the hair color heaven.
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PUBLICADO POR:
Sarah C.
Respuesta de nuestros expertos
Hi Susie, We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Alexis T.
enero 22, 2022
Easier than expected!
Color seleccionado: Rubio claro
PUBLICADO POR:
Alexis T.
enero 22, 2022
I have to say I was super nervous to try this out. I watched about 20 videos and hyped myself up to finally give it a go. I have very thick long hair. I normally get highlights and my base is a ash blonde color. My roots were a good 3”-4” grown out so I wanted to add some light back in without having to shell out $300 at a salon and endure hours of sitting there. The results were subtle but gave my hair more dimension.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hey Alexis, thanks so much for your feedback! We are so very happy to hear that you are loving your Light Set Kit! We love being able to help our clients achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Jessica J.
enero 22, 2022
easy to use, love the mask!
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Jessica J.
enero 22, 2022
I get lots of compliments on my highlights and can't believe how easy it is to highlight and maintain highlights at home using the light set. I adore the BR2+ mask, it is the only product bringing life back into my hair this bitterly dry/cold/hellish winter in ND. It makes my hair softer/smoother/stronger. Could we PLEASE get it sold separately also?? I would buy tons of it and use it weekly as I have long hair.
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PUBLICADO POR:
lawreca J.
Respuesta de nuestros expertos
Hello Jessica, thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! We will be sure to keep your feedback in mind when brainstorming new products for our clients (:
PUBLICADO POR:
Christy M.
enero 22, 2022
Did not like color
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Christy M.
enero 22, 2022
Not a good color very disappointing
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Christy - We're truly sorry that our Light Set (Light to Medium Brunette) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jane W.
enero 19, 2022
Light set
Color seleccionado: Rubio claro
PUBLICADO POR:
Jane W.
enero 19, 2022
I tried the light set for the first time two months months ago. I wasn't sure how to apply it but I need not have been concerned as the instructions and illustrations are very clear, the light set has it's own mixing tray and is very easy to mix and apply. There are video's available on the eSalon website which are very helpful and I would suggest having a look before you make a decision. The results are excellent, looking forward to receiving my next light set in a couple of weeks.
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PUBLICADO POR:
maribeth J.
enero 15, 2022
Sexy
Color seleccionado: Rubio claro
PUBLICADO POR:
maribeth J.
enero 15, 2022
The Light Set creates sexy blonde highlights. You can add more or less depending upon what looks good on you.
Am often mistaken for someone 25 yrs younger.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Maribeth - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving Light Set. We look forward to the next opportunity to delight you!
PUBLICADO POR:
Estralita J.
enero 15, 2022
Lightning
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Estralita J.
enero 15, 2022
I of course went with the formulation from my colorists and my highlights came out orange. I had a hair stylist friend do my Lightning and followed the instructions to the letter. I am so dissatisfied. I have been using esalon for years and have loved it. However 2 boxes ago it didn’t even cover my gray. This time I complained they wouldn’t refund me but changed my color in the next box and my hair came out almost black. I always request a burgundy. So displeased
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Star J. - Thank you for reaching out to us here at eSalon! We're truly sorry that our Light Set (Light Copper & Mahogany) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Maribel C.
enero 14, 2022
Did not like it, orange/brass color
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Maribel C.
enero 14, 2022
I was expecting a better results but at the end I regret to purchase the light set, I got the recommended color for my base and at the end I got a Orange/brass color, it makes my hair look like tinted with a cheap hair dye. I totally regret to purchased it. Never again.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Maribel C. - Thank you for your feedback. We're truly sorry that our Light Set (Light to Medium Brunette) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Gwyn K.
enero 8, 2022
I had Nightmares
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Gwyn K.
enero 8, 2022
I had nightmares worrying whether I would be able to complete the hi-lights without messing them all up, would they be too fat, too skinny, too zebra looking, would they bleed to the hair next to it without using foils? Oh my gosh...this was so darn SIMPLE and EASY. I was so excited with the outcome. After using eSalon's colors and hi-lights I couldn't keep my mouth shut for days. I have told everyone just how simple the process is and actually, it was fun too. I can rest at ease and Dream now just knowing how easy the whole color to hi-light process is. The anticipation for the next time I will need this process is exciting.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Gwyn - We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde)! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Jessie B.
enero 4, 2022
Waste of money
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Jessie B.
enero 4, 2022
Turned my hair orange super spotty and inconsistent, product seems very dry and is a pain to apply. I need go to a salon to have it fixed now, I should have just stopped after applying the over all colour. Wouldn’t purchase again.
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Jessie - Thanks for sharing your experience, we’re so sorry that it did not match your expectations. Our Color Happiness Guarantee is something we take seriously, and we’d love to work with you to meet your hair color goals! Please, check your inbox for more details, we hope to work with you further. Thanks again for reaching out and giving us the chance to get it right.
PUBLICADO POR:
Colleen E.
enero 3, 2022
0 stars if possible
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Colleen E.
enero 3, 2022
This literally turned my hair bright orange. If you're on the fence, don't do it. Just walk away. Say no to the bleach.
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PUBLICADO POR:
Sarah D.
Respuesta de nuestros expertos
Colleen - We are so sorry to hear how disappointed you are. We truly value every feedback, and we are here to help you further and see how we can adjust your color; we would love to make things right if you give us another chance. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Louisa C.
enero 1, 2022
Works great!
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Louisa C.
enero 1, 2022
I love the light set! It works great and the highlights blend beautifully and naturally.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Louisa - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Fiona N.
diciembre 20, 2021
Easy to apply & produces professional results
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Fiona N.
diciembre 20, 2021
I began applying this during the first lockdown when I suddenly had more time & felt like experimenting. After eighteen months of use my hairdresser has said the lights have caused damage to my hair. BUT I love the look and so after a good cut have reapplied :).
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PUBLICADO POR:
Cynthia W.
diciembre 15, 2021
Copper & Mahogany
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Cynthia W.
diciembre 15, 2021
I thought this would give me some nice mahogany/coppery highlights, which it didn't really. Just looked like a regular highlight with no color. Was hoping my medium brown which normally does well with highlights would pick up some of the colored highlights to my disappointment it didn't.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Cynthia - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Myriah U.
diciembre 12, 2021
orange highlights
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Myriah U.
diciembre 12, 2021
The light set was easy to use and the instructional video on this topic was great. Unfortunately my highlights turned out pumpkin orange and looked terrible. I used the toning mask a second time the next day (esalon provides plenty of the toning mask.) to try to neutralize the color to no avail. I have been so happy with my custom color sets the entire time I've been an esalon customer that I was shocked how bad this product turned out on my hair. I will not use it again. I will continue ordering custom color from this company.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Myriah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Angela O.
diciembre 6, 2021
My hair is orange
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Angela O.
diciembre 6, 2021
Help! I only developed my hair for 25 minutes and it lightened so much it is now bright orange when my hair is near black. I did use the toner mask as well and it is so brassy. I don’t think I would ever order the highlight kit again after this.
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Angela- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Charlotte K.
diciembre 2, 2021
Easy to use
Color seleccionado: Rubio claro
PUBLICADO POR:
Charlotte K.
diciembre 2, 2021
It is a lot easier to use than the kits you can buy in supermarkets/grocery stores and the result is way better.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Charlotte - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Light Set (Light Blonde). We look forward to the next opportunity to delight you!
PUBLICADO POR:
Wanda R.
diciembre 2, 2021
disaster
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Wanda R.
diciembre 2, 2021
very very difficult to use, unless you are a professional hair stylist doing this on someone else. results were terrible. uneven, clumpy, not pretty
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Wanda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Lisa L.
noviembre 27, 2021
Highlights always look great.
Color seleccionado: Rubio claro
PUBLICADO POR:
Lisa L.
noviembre 27, 2021
However, all color needs to be left on for 3-4 times longer than recommended in the directions. When I used to go to the salon, they put me under the hair dryer at the salon during my color and highlights and it still takes at least twice as long as most of their clients.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Lisa - We're thrilled to hear that you're enjoying the Light Set (Light Blonde). We look forward to our next opportunity to delight you!
PUBLICADO POR:
Barb S.
noviembre 25, 2021
Highlight set
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Barb S.
noviembre 25, 2021
Love the unique technique and how easy it was to highlight myself! Also appreciated the adjusted directions in my following root touch up coloring sets! I just needed to follow the steps.
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PUBLICADO POR:
Sarah C.
Respuesta de nuestros expertos
Hi Barb, We're thrilled to hear that you're enjoying the Light Set (Medium to Dark Copper & Mahogany). We look forward to our next opportunity to delight you!
PUBLICADO POR:
Brittany B.
noviembre 24, 2021
Bad bad bad!
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Brittany B.
noviembre 24, 2021
I followed all directions correctly. The color was so bad I had to get it corrected professionally. The balayage color looked orange! Big yikes. Immediately canceled plan.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Brittany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Rachel O.
noviembre 22, 2021
Disappointing results
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Rachel O.
noviembre 22, 2021
I have used esalon's color system several times and been happy with the results. I used this light set today and followed the directions carefully. The formula was very chalky, drying on my hair almost instantly, making it almost impossible to apply evenly on each section of hair. After following the directions, I blow dried my hair and was frustrated to see patchy lighted sections all over my head. I used the included toning mask as well and my hair still turned out brassy. I would not recommend this product unless you are an expert or know someone with experience who can help you apply it evenly before it drys.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Rachel - We're truly sorry that Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Clair P.
noviembre 21, 2021
Hang in there to adjust colour
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Clair P.
noviembre 21, 2021
After 2 not quite right colours , once you get there I cannot fault it. Glad I didnt stop , better than shop boxes by a mile
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PUBLICADO POR:
Pam L.
noviembre 18, 2021
Good luck covering it up later
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Pam L.
noviembre 18, 2021
I've now used two of e salons colors after highlighting over the summer and can STILL see the highlights. No help from them instruction wise on what to do after highlights.
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PUBLICADO POR:
Carmen G.
Respuesta de nuestros expertos
Pam- Thank you for reaching out to us here at eSalon! We truly appreciate you sharing your feedback with us. We are so sorry to hear your recent color results did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Candice S.
noviembre 17, 2021
Not unless you are a professional
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Candice S.
noviembre 17, 2021
I’ve been happily dying my hair for the last 6 months. The colorist said that my hair would not lighten very much and I chose the darkest highlights. It was a disaster. The end product was completely bleached out spotty and chunky. When I called frantic for help they said they would send a product to help me but wouldn’t/couldn’t explain why it was the best product to help. Also, I got it a week later.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Candice - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Trisha N.
noviembre 14, 2021
Easy to Use
Color seleccionado: Rubio claro
PUBLICADO POR:
Trisha N.
noviembre 14, 2021
This gives me great highlights and its easy to use, thanks eSalon!
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Trisha- We're thrilled to hear that you're enjoying the Light Set (Light Blonde). We look forward to our next opportunity to delight you!
PUBLICADO POR:
Diane M.
noviembre 14, 2021
Major regrets
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Diane M.
noviembre 14, 2021
I've been using the Light Sets for awhile now and was always very happy with the results. However, even though I decided to try a darker hair color this time (which turned out beautifully), I was sent the same color Light Set that I used with my lighter color. I never questioned the selection nor did I read other reviews, but after having using the set yesterday, I wish I had. My beautiful underlying dark color now looks like it has orange stripes going through it. This Light Set color worked nicely with my lighter colored hair, but it looks horrendous with my new darker color. I'm afraid that I will have to live with the orange stripes until they fade because my hair is thin and fine, and I'm afraid of damaging it. I guess I'm just thankful that we're in our rainy winter season here in the PNW so I can keep my hood up when I go outside. Never again, unless they come up with a new color Light Set for this type of darker hair color.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Diane - We're truly sorry that our Light Set (Light Copper & Mahogany) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Angela T.
noviembre 13, 2021
Highlights
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Angela T.
noviembre 13, 2021
Love it so far
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PUBLICADO POR:
Sarah C.
Respuesta de nuestros expertos
Hi Angela, We're thrilled to hear that you're enjoying the Light Set (Light to Medium Brunette). We look forward to our next opportunity to delight you!
PUBLICADO POR:
Rachel N.
noviembre 6, 2021
Loved it!!! I recommend it.
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Rachel N.
noviembre 6, 2021
I was pleasantly surprised by the end result. Considering I was doing it by myself, it turned out pretty good. I watched the video twice. Yes, the back was a bit challenging, but it worked out. I am a dark brunette and the highlights was a nice caramel. I will definitely repeat. The products smells nice and I actually enjoyed using the toner. Got also good compliments from people at the office on virtual calls.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Rachel - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set (Dark Brunette)! We truly value your feedback and look forward to hearing from you again in the future!
PUBLICADO POR:
Patricia K.
noviembre 5, 2021
Light set
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Patricia K.
noviembre 5, 2021
Love it they always blend the highlights perfect with color
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Patricia - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set (Medium to Dark Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future!
PUBLICADO POR:
Jeni L.
noviembre 4, 2021
Amazing
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Jeni L.
noviembre 4, 2021
Great results just a bit pricey but will buy it again for sure
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PUBLICADO POR:
Michele S.
octubre 30, 2021
Love the Light Set highlights!
Color seleccionado: Rubio claro
PUBLICADO POR:
Michele S.
octubre 30, 2021
Love the Light Set highlights! I have received more compliments since I have been using eSalon color on my roots + highlights then I have ever with my very previous very pricey salon foil hi lights. I also love the balayage style hi-lights for variation with my natural dark blonde hair. Highly recommend!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Michele - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Light Blonde)! We look forward to the next opportunity to delight you!
PUBLICADO POR:
Lana S.
octubre 30, 2021
Colour light set.
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Lana S.
octubre 30, 2021
The colour was nice, however my application of product, not so great! I have a bit to learn before I give highlights another go. Clumps of colour, and I probably should have done finer pieces of hair. Learning as I go, and would probably try again.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Lana - We're truly sorry that our Light Set (Medium to Dark Blonde) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Frances T.
octubre 28, 2021
Good color
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Frances T.
octubre 28, 2021
My hair pulls too much red with this formula. Hair color is great! Just not my shade!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Frances - We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde)! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Jeannie F.
octubre 27, 2021
Did not use
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Jeannie F.
octubre 27, 2021
Did not use. Used “silver quick toner” at hairdressers shop. Do you have that color toner?
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Jeannie - Thank you for your review. We are excited for you to try the Light Set in the future. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! Keep an eye on your inbox for more details.
PUBLICADO POR:
Lisa
octubre 24, 2021
This color highlight did not come out nicely on my underlying color
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Lisa
octubre 24, 2021
Hi so I hate to post this review but it really turned out very coppery and it was very bright. I even did the tone several times but it didn't change anything. I'm ordering my root color again to cover it up.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Lisa - We're truly sorry that our Light Set (Light to Medium Brunette) did not provide the correct tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lisa
octubre 23, 2021
Very pretty
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Lisa
octubre 23, 2021
This was very pretty but a bit coppery for me. It was a pretty and shiny highlight.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Lisa - We're so happy to hear that you're enjoying the results from our Light Set (Medium to Dark Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Erin J.
octubre 22, 2021
Highlights!
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Erin J.
octubre 22, 2021
Yes please, love this set, so easy to use and follow the directions. I used the brush and it came out great on my hair!
2 de 2 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Erin - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde)! We look forward to the next opportunity to delight you!
PUBLICADO POR:
Karen H.
octubre 21, 2021
Another great product
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Karen H.
octubre 21, 2021
Another great product, I decided to try this with my color and I’m so glad I did! It just added an extra boost
5 de 5 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Nadia M.- Thank you for your feedback. We're truly sorry that our Light Set (Light to Medium Brunette) did not meet up to your expectation. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Danielle Q.
octubre 20, 2021
Rzviveur
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Danielle Q.
octubre 20, 2021
Ok très bien
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Danielle Q. - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec notre Light Set (Cuivré Clair & Acajou). Chaque cliente est importante et nous sommes impatients de vous proposer un produit qui répondra mieux à vos besoins. Nous espérons pouvoir vous aider !
PUBLICADO POR:
Sherrie D.
octubre 18, 2021
Highlights at home
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Sherrie D.
octubre 18, 2021
Better than expected!! I did my own balayage and was surprised by the ease of application as wel as the even end result.
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Sherrie- We're thrilled to hear that you're enjoying the Light Set (Light to Medium Brunette). We look forward to our next opportunity to delight you!
PUBLICADO POR:
Michael T.
octubre 14, 2021
Really easy
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Michael T.
octubre 14, 2021
I have never applied my own highlights before and I was a little nervous but it was so easy. The instructions were clear and the product was thick so didn't drip or make any mess. The smell was not strong and it didn't irritate my skin. I would have liked a lighter result with less warmth but my hair is quite dark and golden, plus my root regrowth was around 3" so quite a lot to lighten. I'm hopeful to get it lighter on my next application. My hair feels soft and silky and not over processed at all. I think it is value for money but I would be happier if it was a bit less.
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PUBLICADO POR:
Bonnie B.
octubre 6, 2021
Not the right color
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Bonnie B.
octubre 6, 2021
I love that this product is super easy to use but not at all the result I was looking for. I requested for extra light brown highlights bc my hair is dark brown. I got an email after the order was made that my choice in color is not recommended. They recommended a dark brown high light kit which I accepted. I figure they knew more than me when it comes to coloring. After doing the process, my hair color looks exactly like my natural hair color. I spent $45 for my hair to look exactly the same. I suppose it’s my fault for not pushing for a blond to light brown highlight kit. I guess I will just figure out highlighting at the local beauty store.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Bonnie - We're truly sorry that our Light Set (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Susan M.
octubre 3, 2021
Orange
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Susan M.
octubre 3, 2021
Followed instructions. Highlights came out orange. Ruined my hair. The custom color sets are fine, but if you are looking for highlights, pay for someone to do them at a salon.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Susan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Mandy T.
octubre 1, 2021
This was so easy and looks GREAT!
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Mandy T.
octubre 1, 2021
I wasn’t really nervous to do it myself but I honestly didn’t know how it would turn out.
Not only easy peasy but I got more compliments and questions asking who did my hair and am still getting them! I will be ordering again for next summers highlights😌
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Mandy - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon!
PUBLICADO POR:
Michelle M.
octubre 1, 2021
Nice
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Michelle M.
octubre 1, 2021
Worked for my hair for the summer
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Michelle - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
PUBLICADO POR:
Avril-joy C.
septiembre 25, 2021
light set colour
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Avril-joy C.
septiembre 25, 2021
love this colour product its so quick and easy to use it leave my hair looking natural and shinny and the smell is much better than shop bought products the added bonus the TEAM are there for support and any changes you need to make .
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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