I was nervous to try this, but LOVE the results. I have used it several times. One tiny tip: BEFORE you put on your gloves to use shampoo and toner, remove the silver, leak-proof seals on both bottles. Very had to do with your gloves onl
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Erin - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Stéphania R.
mayo 27, 2021
Rendu impeccable
Color seleccionado: Rubio claro
PUBLICADO POR:
Stéphania R.
mayo 27, 2021
Le coffret balayage maison est efficace, n'abîme pas les cheveux. Mes cheveux sont magnifiques, une base de blond moyen enjolivé par un blond clair très joli. La notice est très claire et compréhensible.C'est la deuxième fois que je commande à nouveau et on a une grande quantité qui pourrait servir pour deux têtes ! J'adore !!!!
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Carmen - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Light Set We look forward to the next opportunity to delight you!
PUBLICADO POR:
Lori S.
mayo 27, 2021
So easy
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Lori S.
mayo 27, 2021
I finally got the courage to use and absolutely love it.
Blends really well with my color, not too obvious. I did
cut up some foil and wove strands… even though it
probably took longer, still didn’t over process. Really,
Really enjoying!
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Natalie E.
Respuesta de nuestros expertos
Lori - We’re pleased to hear that you’re enjoying the Light Set (Medium to Dark Blonde)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Valérie L.
mayo 27, 2021
Joli balayage
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Valérie L.
mayo 27, 2021
Joli balayage sur cheveux cuivrés mais pas assez de nuances acajou...
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PUBLICADO POR:
Cat G
mayo 25, 2021
So easy to do!
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Cat G
mayo 25, 2021
I was terrified at first, but the instructions were so clear and the process was very easy! Before the toner mask was used, I was very nervous, but the end result was at home subtle highlights that I love!!! Perfect color combo!
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Catherine - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set (Light Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Mandy B.
mayo 25, 2021
Excellent
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Mandy B.
mayo 25, 2021
Easy to apply and gives an great effect of having lots of different tones in my hair.
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PUBLICADO POR:
Manuela S.
mayo 24, 2021
Great product but
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Manuela S.
mayo 24, 2021
The products are fabulous, well packaged and very easy to use. All laid out for you with no chance of errors given the instructions. My issue is the colour did not take well as my grey has just gone too long without colour on the roots. I don’t blame the product think it’s just waiting too long i between colouring. Will try it again at some point.
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Jovanna J.
Respuesta de nuestros expertos
Manuela - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Angelic R.
mayo 23, 2021
Highlights
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Angelic R.
mayo 23, 2021
Yes this one is crazy and wonderful. I never would have known I could apply this on my own and I can't wait to do it again... the next time I will take a little more time. The results were great, but could have been greater have I took my time.
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PUBLICADO POR:
Maggie P.
Respuesta de nuestros expertos
We're so happy to hear that you loved the Light Set Highlighting Kit! We love being able to help our clients achieve beautiful, salon-quality results at home. We are excited to continue working with you!
PUBLICADO POR:
Mercedes O.
mayo 23, 2021
awful results
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Mercedes O.
mayo 23, 2021
this was the absolute worst mistake for my virgin hair.
now, i need to go to the salon to fix my orange hair.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Mercedes O. - Thank you for your feedback. We're truly sorry that our Light Set (Dark Brunette) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Michelle D.
mayo 23, 2021
Didn't work
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Michelle D.
mayo 23, 2021
I used this light set last night and it didn't work.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Michelle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our Light Set (Medium to Dark Copper & Mahogany) did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Stacy F.
mayo 23, 2021
Brass IS the color
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Stacy F.
mayo 23, 2021
My hair has vivid orange and copper highlights. Not the caramel color I was hoping for.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Stacy - We're truly sorry that our Light Set (Light to Medium Brunette) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Heather A.
mayo 20, 2021
light set
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Heather A.
mayo 20, 2021
The highlight stuff was paste. It didn’t spread on hair very well. My hair has a bronze look to it. I’m not happy.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Heather - We're truly sorry that our Light Set (Light to Medium Brunette) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sylvie P.
mayo 19, 2021
Amazed
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Sylvie P.
mayo 19, 2021
I was so nervous doing this and was amazed how it was easy to do the process it turn out great !!
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sylvie - We’re pleased to hear that you’re enjoying your Light Set experience and results! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jermaine F.
mayo 19, 2021
It's ok
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Jermaine F.
mayo 19, 2021
The highlight kit is ok the toner didn't do much on my hair but I like the blonde it left
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Jermaine F. - Thank you for sharing your feedback with us! We are so sorry that our Toner (Light Set) didn't work for you. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Yvonne E.
mayo 18, 2021
Einfach anzuwenden
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Yvonne E.
mayo 18, 2021
Leichte und einfache Anwendung. In den Videos gut erklärt. Einfach super
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PUBLICADO POR:
Megan T.
Respuesta de nuestros expertos
Naomi - We cannot wait to see your Light Set results. Let us know if you need any assistance!
PUBLICADO POR:
Sandra B.
mayo 18, 2021
Highlights are very faint
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Sandra B.
mayo 18, 2021
This didn't seem to work for me. I have very thick hair so we used the whole mixture, the highlight are very faint and really only shows up when I am in the sun outside. I may try a more blond highlight next time, rather then cinnamon .
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Sandra - We're truly sorry that Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Karine P.
mayo 16, 2021
Tres facile
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Karine P.
mayo 16, 2021
Super facile en suivant les instructions, rendu très naturel, rapide et au moins aussi bien que chez le coiffeur (voir mieux !)
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jennifer - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Light Blonde)! We look forward to the next opportunity to delight you!
PUBLICADO POR:
Samantha T.
mayo 16, 2021
Perfect highlights
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Samantha T.
mayo 16, 2021
The video of how to apply these was brilliant. I followed it and have wonderful, layered highlights. Very easy to use, and a lovely soft effect.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Mary - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde)! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Ann C.
mayo 12, 2021
Very satisfied
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Ann C.
mayo 12, 2021
I decided to ask my hairdresser to apply the streaks . Very pleased.
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PUBLICADO POR:
Patricia A.
mayo 11, 2021
Fun!
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Patricia A.
mayo 11, 2021
I love the highlights....this adds so much dimension to my hair. This was my first time using this and I watched the Esalon video several times before I jumped in. The video is extremely helpful, and the next time I use this I think I will actually use my fingers to get smaller strands of hair. That's what I love about salon...I get to experiment...there are online videos which help...and I'm not paying huge salon prices to achieve the color/look I want.
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PUBLICADO POR:
Stephanie E.
Respuesta de nuestros expertos
Patricia - We're so happy to hear that you're enjoying the Light Set (Light Copper & Mahogany)! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Mandy H.
mayo 11, 2021
Difficult to apply
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Mandy H.
mayo 11, 2021
Very thick so difficult to apply. I put it on as the instructions and video instructed me to but doing it myself was hard and after 5 mins it looked like it was going green so I panicked and took it off. It did lighten it ever so slightly in those 5 mins thou so it would it been fine if I had left it on longer
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PUBLICADO POR:
Sarah C.
Respuesta de nuestros expertos
Hi Mandy, thank you for sharing your feedback with us! We are so sorry to hear it was hard to apply. We made our clay formula to help stick to your hair and not run all over! If you have additional questions, please give us a call so you can speak directly with a colorist. They will be able to walk through any application and give you the best tips!
PUBLICADO POR:
Angela T.
mayo 10, 2021
Better than expected!
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Angela T.
mayo 10, 2021
I got my husband to apply my highlight kit, very few to start with but really pleased with the outcome. Next time I’ll be braver and let him add more! Not sure I would be able to apply them myself though.
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PUBLICADO POR:
G R.
mayo 10, 2021
great way for me to finish off my colour...
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
G R.
mayo 10, 2021
was a little hesitant at first to use this but went ahead and found it amazing...Wow !!! Completed my total result...Love my hair the results are very professional....I will use it when required..I am totally satisfied....and all this can be achieved in your own home ....Thankyou you are all amazing...
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Evelyne L. - Merci pour votre commentaire. Nous sommes vraiment désolés que notre Light Set n'a pas répondu à vos attentes. Nos coloristes vous ont contactés par email afin de remédier à la situation et de pouvoir répondre au mieux à votre objectif couleur. Veuillez vérifier vos emails pour plus d'information.
PUBLICADO POR:
Mindy S.
mayo 9, 2021
Orange & brassy
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Mindy S.
mayo 9, 2021
Don’t be tempted to buy. Stick with regular color.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Mindy - We never like to hear that our customers are unhappy with their color or the Light Set (Dark Brunette), which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals!
PUBLICADO POR:
Sally B.
mayo 9, 2021
A diaster! Beware!!
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Sally B.
mayo 9, 2021
The mix dries very fast and not nearly enough to cover anything. The highlights came out ok then I washed and applied the purple product. The highlights turned BRIGHT ORANGE! It was awful. I had to cover everything with a dark color and lost all the other beautiful highlights I had.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sally - Thank you for reaching out to us here at eSalon! We are so sorry to hear our Light Set (Medium to Dark Blonde) did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
PUBLICADO POR:
Maria G.
mayo 9, 2021
Gave it a try twice
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Maria G.
mayo 9, 2021
This is the second product I purchased...first was the all over color which did not cover my grey..second is the highlights..followed all directions, saturated hair, left it on for a little over processing time and did nothing. Not happy at all
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Maria - We’re so sorry to hear that you were disappointed by the results of your Light Set (Dark Brunette) application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Sylvie R.
mayo 8, 2021
Balayage
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Sylvie R.
mayo 8, 2021
Bonjour j'ai effectué mon balayage le 8 mai une semaine après avoir fait ma couleur c'était la première fois que je le faisais , je vous ai posté des photos .
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PUBLICADO POR:
Jasmine S.
Respuesta de nuestros expertos
Aretusa - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Kristen S.
mayo 5, 2021
My highlights are AMAZING!
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Kristen S.
mayo 5, 2021
I love my highlights - get tons of compliments...no one can tell they don't come from a salon. Even my stylist that cuts my hair complemented them. :)
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Kristen - We’re pleased to hear that you’re enjoying the Light Set (Medium to Dark Copper & Mahogany)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amandine L.
mayo 3, 2021
Presque comme chez le coiffeur
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Amandine L.
mayo 3, 2021
Hyper satisfaite de mon balayage. Et les soins avec le kit sont parfaits pour compléter le balayage.
J'aurais aimé avoir un peu plus de produits mais le résultat est quand même satisfaisant
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PUBLICADO POR:
Rosy O.
mayo 3, 2021
Brilliant!
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Rosy O.
mayo 3, 2021
Ive always been nervous about doing my own highlights but the kit came with easy to follow instructions and everything i needed to highlight my hair. I initially ordered the wrong colour and was contacted by a consultant who advised me which colour would be best and it turned out great :) it's early days but I've ordered another kit because I wanted to build my colour gradually but I'm really happy with how the colour has come out so far! The blonde shade looks natural with my own natural colour.
If you're thinking about doing your highlights yourself, I'd really recommend taking the plunge and using this kit!
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Anna H. - Thank you for your feedback. We’re so sorry to hear that our Light Set (Dark Brunette) did not meet up to your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Christine B.
abril 30, 2021
kiss of sunshine
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Christine B.
abril 30, 2021
This is so easy to do and I love the natural highlighting effect.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Christine - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set in Medium to Dark Blonde! We truly value your feedback and look forward to hearing from you again in the very near future!
PUBLICADO POR:
Rocio T.
abril 30, 2021
Good
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Rocio T.
abril 30, 2021
I have issues , but I was able to fix it.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Rocio - We’re pleased to hear that you’re enjoying the Light Set (Light to Medium Brunette)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Margaret L.
abril 29, 2021
Light Set
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Margaret L.
abril 29, 2021
I ordered the light set with my first order to get the highlights. Very easy to use. Gave me the professional highlights I wanted. Also kept the shine, soft texture, and did not dry out my hair. Thank you eSalon.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Margaret - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Light Set (Medium to Dark Copper & Mahogany). We look forward to the next opportunity to delight you!
PUBLICADO POR:
Doreen M.
abril 29, 2021
Great company!!!
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Doreen M.
abril 29, 2021
I got the wrong colour (my fault) and I contacted esalon and they sorted me out with a colour to correct it and it turned out perfect I will definitely be using again.
Thanks esalon.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Christina - We’re pleased to hear that you’re enjoying the Light Set (Medium to Dark Copper & Mahogany)! We truly value everything our clients’ say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sandra M.
abril 29, 2021
Love the highlights
Color seleccionado: Rubio claro
PUBLICADO POR:
Sandra M.
abril 29, 2021
Love this but I don’t think there’s enough highlight
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Jill - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Laura H.
abril 29, 2021
Not enough product
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Laura H.
abril 29, 2021
It was much more difficult than I’d expected to apply Light Set myself, but I’m sure it will get easier with practice. I have a lot of hair, so when I finally did the highlights on my crown I ran out of product. Unfortunately I’ll have to order another kit to finish my hair, which is expensive considering I’ll only be using about one-fourth of it.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Laura - We’re truly sorry that our Light Set (Medium to Dark Blonde) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Gillian W.
abril 28, 2021
Anyone can highlight
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Gillian W.
abril 28, 2021
So simple even I could do it
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Jovanna J.
Respuesta de nuestros expertos
Betty - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We look forward to the next opportunity to delight you!
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Victoria E.
abril 28, 2021
Surprisingly easy!
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Victoria E.
abril 28, 2021
I have now become a professional colourist! Lol....this set makes me feel like one anyway..very easy to use and pleased with the results👍
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Maureen - We're truly sorry that our Light Set did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Susan S.
abril 28, 2021
highlights
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Susan S.
abril 28, 2021
the color and highlight effect look great, but my hair feels terribly dry now
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Susan - We’re truly sorry that our Light Set (Medium to Dark Blonde) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sandra K.
abril 27, 2021
Highlights
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Sandra K.
abril 27, 2021
Wonderful set
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Gemma Michelle P.
abril 25, 2021
Salon ready hair made easy and affordable
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Gemma Michelle P.
abril 25, 2021
I regularly go to the salon to get highlights or balayage. With COVID, that's not possible now, howver, I still need to maintain my hair color. This lightset was easy to follow and I was able to achieve the results I want in the comfort of my house. Plus, it's way affordable than going to the salon. Will surely continue to sibscribe 😁
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Jovanna J.
Respuesta de nuestros expertos
Gemma - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your highlights- PLUS saved you some money. Happy Coloring!
PUBLICADO POR:
Stefanie K.
abril 25, 2021
The best and so easy!
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Stefanie K.
abril 25, 2021
This was so easy to do, thanks to the instruction video. And the toning mask made my hair so soft. Love this product!
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Anita P.
abril 24, 2021
Not for me
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Anita P.
abril 24, 2021
My results weren't what I was hoping for, but I think it had more to do with my technique than the product itself. I should have been watching the lightening process more closely instead of waiting the full 30 minutes.
The customer service was top notch though! I was a little panicky, but they offered to send a colouring kit to fix the problem free of charge.
I was very happy and appreciative that they don't leave you high and dry!
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Jovanna J.
Respuesta de nuestros expertos
Anita - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Karin F.
abril 23, 2021
Did not get the results
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Karin F.
abril 23, 2021
Have loved the results of your products since I began using. Ordered the Light Copper & Mahogany to add a little more “reddish” tones. The results were just more of my “regular” highlights. No copper or mahogany.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Karin - We’re truly sorry that our Light Set (Light Copper & Mahogany) did not meet your expectations. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Branislava Z.
abril 22, 2021
Great highlighting kit!!
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Branislava Z.
abril 22, 2021
I was scared a bit since I already have highlights (they say in instructions not to use if your hair is chemically treated), BUT my hair is in great shape-not damaged, so I gave it a go! The instructions and video are easy to follow and easy to do yourself, for reference my hair is very long. The result WAS AWESOME!!! Definitely visible, a shade lighter than my previous ones, which was my goal and looks professionally done for a fraction of the cost! Will be ordering again FOR SURE! Also, the toner leaves hair very silky and soft! GREAT PRODUCT!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Branislava - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair and your savings! Happy highlighting!
PUBLICADO POR:
Joyce H.
abril 22, 2021
Awesome
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Joyce H.
abril 22, 2021
Easy to use! Perfect Highlights!
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Joyce- This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We look forward to the next opportunity to delight you!
PUBLICADO POR:
Tia L.
abril 22, 2021
So easy to use.
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Tia L.
abril 22, 2021
Really makes my hair color pop.
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Tia- Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
PUBLICADO POR:
Robin D.
abril 22, 2021
Not happy wit this shipment
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Robin D.
abril 22, 2021
I’m not sure what the issue was with this month but it didn’t cover my new growth of gray. I will have to color my hair again. Not happy with this shipment
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Robin - We’re truly sorry that our Light Set (Light Copper & Mahogany) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kelly F.
abril 20, 2021
Thanks
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Kelly F.
abril 20, 2021
Really happy with hair colour
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PUBLICADO POR:
Kelly H.
abril 19, 2021
Love this!
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Kelly H.
abril 19, 2021
The light set added perfect buttery apricot highlights to my copper hair. It’s very subtle, you really can’t make a mistake with this product. At first I wasn’t sure anything had happened, but once I blow-dried the highlights just popped! I will definitely be doing my own balayage from now on.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Kelly - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Light Copper & Mahogany)! We look forward to the next opportunity to delight you!
PUBLICADO POR:
Victoria T.
abril 19, 2021
Turned my hair orange
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Victoria T.
abril 19, 2021
I ordered the set to lighten pre-dyed hair, also eSalon. The hair turned bright orange! Luckily I had left over color to hide it but I feel like I damaged my hair for no reason. The whole benefit of eSalon is the customer service/colorist help so this doesn't happen. If it couldn't work with pre-dyed hair why not let me know?
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Victoria - We're truly sorry that our Light Set (Dark Brunette) did not provide the tone and results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ann S.
abril 16, 2021
Easy
Color seleccionado: Rubio claro
PUBLICADO POR:
Ann S.
abril 16, 2021
So easy to use and the PERFECT highlight for my ash blonde hair.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Ann- Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Light Set. We look forward to the next opportunity to delight you!
PUBLICADO POR:
Alexandra O.
abril 16, 2021
Highlights
Color seleccionado: Rubio claro
PUBLICADO POR:
Alexandra O.
abril 16, 2021
My hair looks so much better, slightly lighter !! Oh but better
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Tedde - We're truly sorry that our Light Set (Light Copper & Mahogany) did not provide the results that you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Crystal P.
abril 15, 2021
Easy to use, don't be scared.
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Crystal P.
abril 15, 2021
I was nervous using hair lightener for the first time ever on my hair but I so wanted to add lighter color strands to my dark intense color. I love it. And the toning rinse really softened the hair after the lightner made it seem really rough. Don't skip the toner. This came with easy to follow instructions and I just went for it and glad I did.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Crystal - We're so happy to hear that you're enjoying the Light Set (Light to Medium Brunette)! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Taylor W.
abril 15, 2021
I look like a cheetah!
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Taylor W.
abril 15, 2021
I followed the directions, but the solution came out very dry and left my highlights splotchy. It looks like I tried to make my hair cheetah print. Definitely won’t be using again since I had to pay to have my hair fixed.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Taylor - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sonja C.
abril 15, 2021
ok?
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Sonja C.
abril 15, 2021
It turned out ok, but was a more cumbersome process than I'd want to deal with on a regular basis, you do your regular color first and then do this within in a week and there are multiple steps where you have to leave stuff on your hair for extended periods of time. It was subtle so that is a positive, I would not do again.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Sonja - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Dani D.
abril 14, 2021
hated it!
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Dani D.
abril 14, 2021
the process is not as easy as they say. I thought the results would be very subtle, and youd have to build up to reach a lighter color, but right in the first application my hightlights are very marked and now a horrible orange, brassy color. My hair was healthy and with no previous hair dye, and I followed the instructions accordingly
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PUBLICADO POR:
Margot H.
Respuesta de nuestros expertos
Dani D. - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your Light Set application. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Amy W.
abril 13, 2021
Brassy - yellow/orange
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Amy W.
abril 13, 2021
I was so excited about this highlight set, but unfortunately it didn’t lift well on my hair. I have a section that’s really yellow/orange. I’m hoping a colorist can help cover up the yellow/orange. I’m very Ashe blonde and this looks not so good against my cool hair tone.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Amy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Rebecca F.
abril 10, 2021
Brilliant!
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Rebecca F.
abril 10, 2021
Absolutely stunned it worked! I followed the esalon video and it looks amazing! I’m totally gobsmacked I managed to do it right! I have lovely lighter highlights throughout my copper coloured hair and I am so pleased as this has made my hair look so natural. Definitely recommend watching the video a few times and following that as you can see step by step how it is done. This is my first time ever highlighting myself and looks amazing.
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PUBLICADO POR:
Joanne P.
abril 9, 2021
Colour
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Joanne P.
abril 9, 2021
I love my colour, it’s been adjusted by Freddy my colourist a few times and I now have the shade I like but have added highlights to it twice over a year and changed the toner.
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PUBLICADO POR:
Eileen T.
abril 8, 2021
Amazing!
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Eileen T.
abril 8, 2021
I've never had highlights before and I was a bit nervous to try them on my own. With the help of my niece, I got the prettiest, most natural looking highlights ever! So worth the money and time to do it. I LOVE these highlights!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Eileen - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde)! We look forward to the next opportunity to delight you!
PUBLICADO POR:
Mary M.
abril 8, 2021
If I could give it no stars I would
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Mary M.
abril 8, 2021
I used this kit as instructed and it left my “highlights” orange. The toner did nothing to neutralize the orange. It’s costing more to color correct at the salon than had I gone in to get my regular service. So very disappointing!
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Mary - We’re so sorry to hear that you were disappointed by the results of your highlighting application. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us. We truly appreciate your feedback.
PUBLICADO POR:
Carole C.
abril 7, 2021
Un balayage comme chez le coiffeur
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Carole C.
abril 7, 2021
Un joli balayage comme chez le coiffeur. De jolis reflets. Super contente du résultat pour un prix mini.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Selena - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Medium to Dark Copper & Mahogany)! We look forward to the next opportunity to delight you!
PUBLICADO POR:
Carrie C.
abril 4, 2021
Rave reviews
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Carrie C.
abril 4, 2021
Although I learned a lesson while giving myself highlights I have to admit I do like the effect that it has. Highlights means that you have done just a little bit more than one color and that makes every style day a bit of fun.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Carrie - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Dark Brunette)! We look forward to the next opportunity to delight you!
PUBLICADO POR:
Emily J.
abril 3, 2021
Not for darker hair
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Emily J.
abril 3, 2021
My husband followed the instructions completely and my light brown hair is now brassy and orange. Should have read the reviews before purchasing. Toner does nothing to help. This really isn't for darker hair colors.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Emily - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Christina G.
abril 2, 2021
Turned hair orange
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Christina G.
abril 2, 2021
The highlight kit made the brown parts of my hair orange. I had better luck with a different brand.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Christina - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Victoria P.
abril 1, 2021
Thank You
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Victoria P.
abril 1, 2021
My friend has never 'colored' anybody's hair let alone adding highlights; as well as me never having highlights. We were both a little nervous but this product made it easy and the color picked for me by the colorist was spot on!
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PUBLICADO POR:
Alexandria O.
Respuesta de nuestros expertos
Victoria- Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - Happy Coloring!
PUBLICADO POR:
Pamela M.
marzo 31, 2021
If I can do it anyone can
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Pamela M.
marzo 31, 2021
Thought I’d be adventurous and try balayage. Okay you can probably tell it was not done by a professional but I’m still happy with the product and the instructions were clear. My execution can be improved but will stick with it.
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PUBLICADO POR:
Kelsey S.
marzo 31, 2021
My hair is orange and purple
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Kelsey S.
marzo 31, 2021
The highlight that was selected for me turned my roots and streaks of my hair orange, while the toner turned some of the streaks purple. HIGHLY do not recommend. I originally asked for an all over color and was convinced to buy a more expensive highlight kit. You are literally better off buying any drug store hair dye. In fact, a year ago I highlighted my own, light brown, unbleached hair with an $11 box of drugstore dye and you would have thought it was professional. What am I supposed to do with orange AND purple hair!?!?!?!?
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Kelsey - We're truly sorry that our Light Set did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Josie C.
marzo 31, 2021
Not what I expected
Color seleccionado: Rubio claro
PUBLICADO POR:
Josie C.
marzo 31, 2021
I thought this light set would be easy to apply with foil paper as done in the salon, but thats not how these highlights are done. I am not comfortable just drawing it on my hair without the foil paper to separate it so it doesnt taint other hair, so I have not used it at all and I am unable to return.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Josie - We’re truly sorry that the application process for our Light Set (Light Blonde) is not as expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Christina H.
marzo 31, 2021
Came out to orange and brassy
Color seleccionado: Cobrizo y caoba medio a oscuro
PUBLICADO POR:
Christina H.
marzo 31, 2021
I think the processing time was too long. It didn’t take me that long to get the mixture applied and it was an easy enough process but I think my processing time was just too long. I think if it was maybe 10-15 minutes less then they would have been perfect.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Christina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
PUBLICADO POR:
Annie G.
marzo 29, 2021
Excellent company
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Annie G.
marzo 29, 2021
The product is excellent and was well explained as to how apply it. I have no complaints at all but left them because I have decided not to highlight my hair any more. As for the customer service, it is faultless. They are obviously a very decent, honest run company and I would recommend them to anyone thinking of doing home hair highlights or dye.
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PUBLICADO POR:
Tanya L.
marzo 29, 2021
Great color but might take some practice
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Tanya L.
marzo 29, 2021
Tried this for the first time recently. I watched the esalon videos & other people’s videos. I was nervous but felt prepared. The color was a great compliment to my base color. Only problem is I screwed up the application & the highlights were a hot mess. Even managed to get some on my eyebrows! I fixed it with another application of my base color. I’ll give my hair a break to recover & want to try it again since the color looked so great. I’ll be sure to watch the videos again & follow along very carefully.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Tanya - We’re truly sorry that our Light Set (Light to Medium Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection and we cannot wait to hear your feedback soon!
PUBLICADO POR:
Debra M.
marzo 28, 2021
Love it!
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Debra M.
marzo 28, 2021
It's just the shade I want. I recommend a Light Set hue to enhance your overall color, you won't be disappointed.
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Debra - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde! We truly value your feedback and look forward to hearing from you again in the future.
PUBLICADO POR:
Laurie G.
marzo 28, 2021
Great highlight
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Laurie G.
marzo 28, 2021
Loved my highlight
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Laurie - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Light Set (Medium to Dark Blonde)! We look forward to the next opportunity to delight you!
PUBLICADO POR:
Justine S.
marzo 28, 2021
Orange Highlights...
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Justine S.
marzo 28, 2021
I ordered my first custom color set in dark ash brown & light set. The custom color was darker than expected but I figured it will lighten up a bit over time. I also applied the light set day after and followed instructions very carefully. After I washed and blowed it dry, I was surprised that the highlights were pretty orange...not what I expected when I ordered ash-brown as the base color, so I assumed the highlight set would be adjusted to compliment my base color. I really do not like any orange in my hair and always tell the colorist to not use any color that has orange in it. I'm afraid the orange will become even lighter over time so I'll have to invest in purple shampoo until I make a trip to a salon to get it done right. I was curious about eSalon and glad I tried it but I won't be doing highlights/balayage at home again!
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PUBLICADO POR:
Jovanna J.
Respuesta de nuestros expertos
Justine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Liv C.
marzo 28, 2021
It did not work.
Color seleccionado: Castaño oscuro
PUBLICADO POR:
Liv C.
marzo 28, 2021
I was very disappointed with the results. I was really looking forward to doing the balayage, but it did not work, and my hair is the same colour.
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Liv C. - Thank you for your feedback. We're truly sorry that our Light Set (Dark Brunette) did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
PUBLICADO POR:
Beth L.
marzo 27, 2021
Very good
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Beth L.
marzo 27, 2021
Really pleased great kit and videos are great
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PUBLICADO POR:
Sangeeth R.
Respuesta de nuestros expertos
Alexandra V. - Vielen Dank für Ihr Feedback. Wir möchten uns für entstandene Unannehmlichkeiten bei Ihrer Light Set (Medium to Dark Copper & Mahogany) entschuldigen. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen!
PUBLICADO POR:
Martha R.
marzo 25, 2021
How do they do it?
Color seleccionado: Castaño claro a medio
PUBLICADO POR:
Martha R.
marzo 25, 2021
These hair color specialists are amazing! After one adjustment, ny hair (color and highlights) look better than ever.
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PUBLICADO POR:
Maury E.
Respuesta de nuestros expertos
Martha - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving the Light Set (Light to Medium Brunette). We look forward to the next opportunity to delight you!
PUBLICADO POR:
Shawn B.
marzo 25, 2021
Pretty easy but uneven results
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Shawn B.
marzo 25, 2021
Had a friend help me, I had lighter and darker sections,...but worked with a colourist on here, and they came up with a solution, that I am looking forward to trying.
Dont get me wrong, I am not totally unhappy with the results, and it was the first try....
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Shawn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Karen E.
marzo 23, 2021
Wow! Not what I expected....
Color seleccionado: Cobrizo y caoba claro
PUBLICADO POR:
Karen E.
marzo 23, 2021
Much better! I’m thrilled with the highlights. I watched the recommended videos on how to do them and my hair looks salon perfect! Thank you eSalon! Thank you Jennifer!
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Karen - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon!
PUBLICADO POR:
Maddy L
marzo 23, 2021
Good stuff
Color seleccionado: Rubio medio a oscuro
PUBLICADO POR:
Maddy L
marzo 23, 2021
This is a good product if, like me, you don't have any experience highlighting your hair at home. The thick, quick-drying formula makes it easy to use and control where you want your highlights to be.
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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