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PUBLICADO POR:
Eva S.
Respuesta de nuestros expertos
Lisa - We're truly sorry that our Big Love & Big Softie did not provide the experience you expected. Since you were unhappy with your results, we've issued a $24 credit to your eSalon account. Again, we apologize that you were dissatisfied with your experience.
PUBLICADO POR:
PATRICIA H.
noviembre 10, 2017
its ok
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
PATRICIA H.
noviembre 10, 2017
it is very hard on my hair. I find that it stripped away all of the natural oils and left my hair stiff, straw-like and lifeless. Would not order again.
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Patricia- Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love Volumizing Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Magna F.
noviembre 5, 2017
Not for me
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Magna F.
noviembre 5, 2017
I used this along with the "Big Love" shampoo, and that was the wrong combination. I have fine, straight hair that needs volume, but this combination made my hair so dry, and so frizzy and flighty that I couldn't use it. I like the scent though.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Magna - We're sorry to hear our Big Softie Volumizing Conditioner wasn't right for your hair. For fine hair that tends towards frizzy, we recommend our At Full Strength Repair Conditioner. We're adding a credit to your account so you can try it. Look for our follow-up email.
PUBLICADO POR:
Magna F.
noviembre 5, 2017
Not a fan.
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Magna F.
noviembre 5, 2017
This shampoo made my hair dry, frizzy, and very staticy (if that is a word...). Won't buy again. I gave it 2 stars because it smells very nice.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Magna - We're sorry to hear our Big Love Volumizing Shampoo was not for you. We've added a credit so you can try something new - like our Gaining Strength Conditioner which is great for straight hair and helps strengthen to get rid of frizz. Look for an email from us for more information.
PUBLICADO POR:
Deb S.
noviembre 5, 2017
Not impressed
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Deb S.
noviembre 5, 2017
Didn’t lather very well, even after 2nd washing. Didn’t really see any volume in my hair after drying.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Deb - We're sorry to hear you weren't impressed with our Big Love Volumizing Shampoo. Per our Satisfaction Guarantee, we've added a credit to your account in the amount of your purchase. Look for our follow-up email for more information.
PUBLICADO POR:
Claudia C.
octubre 30, 2017
Not good
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Claudia C.
octubre 30, 2017
This shampoo and conditioner made my hair dry very disappointed:(
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Claudia - We're sorry you weren't happy with our volumizing products. Because they add volume and revive normal to oily hair, we do not recommend them for dry hair. WE have added a credit so you can try one of our other products, such as our Every Rich Way Moisture Conditioner. Look for our follow-up email.
PUBLICADO POR:
Claudia C.
octubre 30, 2017
Not good for me
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Claudia C.
octubre 30, 2017
Since I started using this shampoo my hair has become very dry and hair loss.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Claudia - We're sorry to hear you weren't happy with our Big Love Volumizing Shampoo. We do not recommend volumizing products for dry hair, and instead recommend our Getting Rich Moisture Shampoo. We've added a credit to your account so you can try something new. Look for our follow-up email for more information.
PUBLICADO POR:
Maria F.
octubre 29, 2017
Color CARE voluminizing shampoo
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Maria F.
octubre 29, 2017
I have exceeding too much natural volume to my hair. This didn't add any and didn't have moisture needed.
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Maria-Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love Color Care Volumizing Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. If you are looking for a product with a strong moisturizing component, we recommend our Keepin' It Rich Moisture Mask. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sandra H.
octubre 25, 2017
No suds!
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Sandra H.
octubre 25, 2017
I have used it twice now and there are no suds to speak of. I use their color enhancer after I wash and get lots of suds with half the amount of product. It is also too expensive for the amount of product that you get.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Sandra - We're sorry to hear that you were unhappy with the amount of foam the product was producing. The lather in shampoos is often caused by sulfates such as sodium lauryl sulfate. While these chemicals cause a pleasing lather they can also strip your hair of moisture and color, which is why all of our products are sulfate-free. If you need a stronger lather, simply add some water the hair where shampoo is applied and massage vigorously. We hope this helps you fall back in love with Big Love Volumzing Shampoo!
PUBLICADO POR:
Barb Z.
octubre 11, 2017
shampoo
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Barb Z.
octubre 11, 2017
Not so sure about this product my hair seems a bit dry and lifeless since I began using the shampoo. May try using the conditioner to see if this helps.
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Barb- We're sorry to hear that you were disappointed by your experience with our Big Love Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
candi L.
octubre 4, 2017
nice smell
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
candi L.
octubre 4, 2017
This really didn't work for me. No extra volume but has a pleasant smell.
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PUBLICADO POR:
Marisa
Respuesta de nuestros expertos
Candi - Thank you for your review. We are sorry Big Love didn't work for you. Per our Satisfaction Guarantee, we are sending you a follow up email with more information.
PUBLICADO POR:
candi L.
octubre 4, 2017
dont love it
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
candi L.
octubre 4, 2017
I didnt get any volume from this shampoo. Smell is nice, but really didn't work for me.
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PUBLICADO POR:
Marisa
Respuesta de nuestros expertos
Candi - Thank you for your review. We are sorry Big Love didn't give you the volume you need. Per our Satisfaction Guarantee, we are sending you a follow up email with more information.
PUBLICADO POR:
Karen S.
septiembre 26, 2017
Pump doesn't work
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Karen S.
septiembre 26, 2017
Very frustrating to get the product and the pump does not work. The shampoo pumped worked - really wish this one would too.
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Karen- Thanks for bringing the issue you’re having with the dispensing pump on our Big Softie Conditioner to our attention. Per our Satisfaction Guarantee, we see we have sent our a complimentary replacement! We look forward to delivering the right results for you.
PUBLICADO POR:
Glendolyn N.
septiembre 24, 2017
Not for natural wavy hair
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Glendolyn N.
septiembre 24, 2017
This made my hair frizzy.
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PUBLICADO POR:
Marisa
Respuesta de nuestros expertos
Glendolyn - We’re sorry that you were unsatisfied with our Big Softie and that it left your hair feeling frizzy. Since you were unhappy with your results, we've sent you an email with more information. We look forward to delivering the right results for you.
PUBLICADO POR:
Glendolyn N.
septiembre 24, 2017
Not for natural wavy hair
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Glendolyn N.
septiembre 24, 2017
I have natural wavy hair and this just made my hair frizzy.
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PUBLICADO POR:
Stephanos A.
Respuesta de nuestros expertos
Glendolyn- We're sorry to hear that you were disappointed by your experience with our Big Love Color Care Volumizing Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We have reached out to you with more information.
PUBLICADO POR:
Angela G.
septiembre 24, 2017
Horrible
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Angela G.
septiembre 24, 2017
I really was hoping I would love this product but it failed the test. It made my hair feel dry and took out my color when it says colorsafe . It is very thin so you have to use a lot and I have very short hair. I do not recommend this shampoo.
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PUBLICADO POR:
Stephanie S.
Respuesta de nuestros expertos
Angela- We're sorry to hear that you were disappointed by your experience with our Big Love Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Teri H.
septiembre 20, 2017
Nice product!
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Teri H.
septiembre 20, 2017
The product adds some volume, but the pump does not work. I won't purchase again. Sorry! maybe someone else will have better luck.
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PUBLICADO POR:
alexis T.
septiembre 10, 2017
Broken pump
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
alexis T.
septiembre 10, 2017
The product is great and makes my hair very soft but the troubles getting it out. The pump did not untwist so I had to open it completely and shake out the product. Not the best thing to have to labor for in the shower.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Alexis - Thanks for bringing the issue you’re having with the dispensing pump on our Big Softie Color Care Volumizing Conditioner to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information.
PUBLICADO POR:
Annie T.
septiembre 8, 2017
don't like the new formula
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Annie T.
septiembre 8, 2017
bring back the old formula!!
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Margaret - We're sorry to hear that you were disappointed by your experience with our Big Love Color Care Volumizing Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Teresa W.
agosto 24, 2017
Expected better conditioning
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Teresa W.
agosto 24, 2017
Works the same as other hair conditioners. Not impressed.
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PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Teresa - We're truly sorry that our Big Softie did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Teresa W.
agosto 24, 2017
Didn't see much of a difference
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Teresa W.
agosto 24, 2017
Shampoo not that different from other shampoos.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Teresa - We're sorry to hear that you were disappointed by your experience with our Big Love Color Care Volumizing Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
PUBLICADO POR:
Kathy R.
agosto 21, 2017
Conditioner
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Kathy R.
agosto 21, 2017
Ok but no real volume felt
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PUBLICADO POR:
Troy H.
Respuesta de nuestros expertos
Kathy - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Frizzy hair
agosto 20, 2017
Disappointed
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Frizzy hair
agosto 20, 2017
is not as creamy as I was expecting. I had to use a lot of product to get a more manageable hair. Bottle dispenser didn't work at first, my husband fixed.
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PUBLICADO POR:
Rachel Q.
Respuesta de nuestros expertos
Frizzy hair - We're sorry to hear that you were disappointed by your experience with our Big Softie. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Odilia L.
agosto 17, 2017
So small
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Odilia L.
agosto 17, 2017
This small bottle smells awesome but didn't last long for the price. The pump is also short so it is quite an exercise in patience to get enough out to do the job for my long hair. I really wanted to love it.
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Odilia- Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Odilia L.
agosto 17, 2017
Wanted to love it
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Odilia L.
agosto 17, 2017
The bottle is tiny and didn't last very long. It also takes several pumps to get the desired amount. Wanted to love it. I did love the smell though.
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Odilia- Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Melissa C.
agosto 13, 2017
Pump
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Melissa C.
agosto 13, 2017
Very hard to pump!
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PUBLICADO POR:
Rachel Q.
Respuesta de nuestros expertos
Melissa - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Melissa C.
agosto 13, 2017
Pump
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Melissa C.
agosto 13, 2017
Hard to pump
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PUBLICADO POR:
Rachel Q.
Respuesta de nuestros expertos
Melissa - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amber S.
agosto 9, 2017
Not so improved
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Amber S.
agosto 9, 2017
I have ordered this product for a long time and had always been pleased with the results. However, since the "New and Improved" formula my hair has been full of static which makes it hard to style and has no volume. I never had issues with static with the old formula. Unfortunately I will not be ordering this product anymore.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Amber - We're sorry to hear that you were disappointed by your experience with our Big Softie Color Care Volumizing Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Bernadette P.
julio 30, 2017
Hate the pump!
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Bernadette P.
julio 30, 2017
Need way more shampoo to get a lather than what comes out with one pump. Product overpriced for the amount of shampoos you get for $15. Need more than other color protectant volume shampoos. How about a bigger bottle and a flip top?
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PUBLICADO POR:
Rachel Q.
Respuesta de nuestros expertos
Bernadette - We're sorry to hear that you were disappointed by your experience with our Big Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Cathy C.
julio 17, 2017
wasnt impressed
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Cathy C.
julio 17, 2017
wasnt impressed
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Cathy- We're sorry you weren't impressed with Big Softie Volumizing Conditioner. We are happy to give you a credit to try one of our other amazing conditioners. Look for a follow up email regarding the credits.
PUBLICADO POR:
Cathy C.
julio 17, 2017
it was ok
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Cathy C.
julio 17, 2017
nothing special
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Cathy- We're sorry you didn't fall in love with Big Love Volumizing Shampoo. We're happy to give you a credit so you can try something else more suitable to your needs. Check your email for more information.
PUBLICADO POR:
Lisa H.
julio 12, 2017
Feel
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Lisa H.
julio 12, 2017
Feels like I need to use alot to cover my hair and I have very short hair.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Lisa - We're truly sorry that our Big Love did not did not did not meet your expectations. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Angel B.
julio 12, 2017
To Thick
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Angel B.
julio 12, 2017
This is good stuff, but it is also thick thick thick, making it harder to get evenly distributed throughout my hair.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Angel - We're truly sorry that our Big Softie did not meet your expectations. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Lisa H.
julio 12, 2017
Feel
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Lisa H.
julio 12, 2017
Feels like I need to use alot to cover my hair and I have very short hair.
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Lisa - We're truly sorry that our Big Softie did not did not meet your expectations. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Fancy Nancy
junio 22, 2017
Volumizing conditioner
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Fancy Nancy
junio 22, 2017
I don't use very often. I have fine hair and it tends to wait it down some.
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PUBLICADO POR:
Porshawna M.
Respuesta de nuestros expertos
Nancy- We're truly sorry that our Big Softie conditioner did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sheila P.
junio 13, 2017
Not for me
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Sheila P.
junio 13, 2017
This nrought my neck up in a raised rash which was very itchy. Sadly cannot use it
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Sheila - We're sorry to hear you had a reaction that could've been caused by our Big Love Volumizing Shampoo. We've added a credit to your account in the amount of your purchase. Look for our email for more information.
PUBLICADO POR:
Withers J.
junio 2, 2017
shampoo
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Withers J.
junio 2, 2017
This was a big disappointment I hated it doesn't give volume at all
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Withers - We're sorry to hear you were disappointed with our Big Love Volumzining Shampoo. Per our Satisfaction Guarantee, we've added a credit to your account so you can try something else. Look for our follow-up email for more information.
PUBLICADO POR:
Withers J.
junio 2, 2017
conditioner
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Withers J.
junio 2, 2017
I used this with the shampoo and it did nothing just flattened my hair more than usual
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Withers - We're sorry to hear our Big Softie Volumizing Conditioner wasn't for you. Per our Satisfaction Guarantee, we've added a credit to your account in the amount of your purchase. Look for our follow-up email with more info!
PUBLICADO POR:
Linda M S.
mayo 23, 2017
Big love shampoo
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Linda M S.
mayo 23, 2017
Disappointed would not purchase again. Did not see any advantage in my hair and the smell was not as pleasant as I would have expected
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PUBLICADO POR:
Cameron C.
Respuesta de nuestros expertos
Linda - We're sorry to hear that you were disappointed by your experience with our Big Love Volumizing Shampoo. . Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Roxann C.
mayo 10, 2017
I was looking for real volume
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Roxann C.
mayo 10, 2017
Volume wasn't my experience. It's too expensive not to get expected results. Smells good, but that's about it.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Roxann - We're sorry your experience with our Big Softie Volumizing Conditioner wasn't what you expected. We've added a credit to your account so you can try something new. Look for our follow-up email for more information.
PUBLICADO POR:
Roxann C.
mayo 10, 2017
It was just okay.
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Roxann C.
mayo 10, 2017
Shampoo had a lovely fragrance but it was nothing special with volume; just clean. I can get as much volume with less expensive shampoo that isn't made to promote volume.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Roxann - We're sorry to hear our Bog Love Volumizing Shampoo wasn't volumizing enough for you. We have plenty of other volumizing products from spray to mousse that might help you get the style you're looking for. We've added a credit to your account in the amount of your purchase so you can try something else. Look for our email for more information.
PUBLICADO POR:
Tamera W.
mayo 1, 2017
Not for me
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Tamera W.
mayo 1, 2017
I tried this and it made my head itch incredibly bad! Once I washed it out, I was fine. It's definitely not for me!
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Hi Tamera - We’re truly sorry to hear that you were unhappy with your color and experienced a reaction that could have been caused by our product. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Again, we apologize that you were unhappy with your experience.
PUBLICADO POR:
Quadena R.
mayo 1, 2017
Great volume
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Quadena R.
mayo 1, 2017
The shampoo gives great volume but its a odd shampoo. It dont lather well. Plus mine was sticky. Not sure if its supposed to be.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Quadena - Our Big Love Volumizing Shampoo is sulfate-free and great for colored hair. Many shampoos use sulfates to cause a foamy lather; however, these chemicals also strip the hair of color and moisture. If you need extra lather to cleanse your locks, simply add some water to your hair after applying the shampoo and massage into your scalp. We hope this information has been helpful!
PUBLICADO POR:
Janice M.
abril 26, 2017
Didn't like shampoo
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Janice M.
abril 26, 2017
Made my hair very heavy no matter how much I rinsed it out. It had no volume at all even with light mousse and a blow dry. I said my hair was very fine and this shampoo was extremely heavy.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Janice - We're sorry your hair was too fine for our Big Love Volumizing Shampoo. We've added a credit so you can try some of our other volumizing products with better luck. Look for our follow-up email with more info.
PUBLICADO POR:
Lynn R.
abril 21, 2017
GREAT PACKAGING
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Lynn R.
abril 21, 2017
Loved the ability to identify between the shampoo and conditioner so easily, but like the shampoo, it left my hair a little heavy and without swing
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PUBLICADO POR:
alegacy
Respuesta de nuestros expertos
Lynn- Because you felt our Big Love didn't provide the texture you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Vickie B.
abril 20, 2017
Too heavy
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Vickie B.
abril 20, 2017
Too heavy for my fine hair.. leaves it lifeless and feeling somewhat dirty
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PUBLICADO POR:
Berenz
Respuesta de nuestros expertos
Vickie- Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
tiffany C.
abril 19, 2017
Not impressed
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
tiffany C.
abril 19, 2017
I've used this shampoo for almost two weeks and I'm not loving it. I know sulfate free products are hard to lather, but the ones I've used lately all lather really well except for this one. I need a lather. After using each time my hair has felt like straw. Of course I use conditioner afterward which fixes the problem, but I hate that feeling before I condition. Also, after blow drying, my hair still felt dirty and greasy and not volumized at all. This was every time. I finally realized it had to be the shampoo. I had to use a clarifying shampoo to get rid of the build up that is caused. I won't repurchase and I'll have to quit using it. Sucks because I hate wasting product. I did like the conditioner though.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Tiffany - We’re sorry that you were unsatisfied with our Big Love and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Anastasia K.
abril 18, 2017
Hard to pump
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Anastasia K.
abril 18, 2017
not sure about this product yet as its almost impossible to get out of the bottle and it takes a lot to make me feel like i have conditioned my hair...
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PUBLICADO POR:
Rachel Q.
Respuesta de nuestros expertos
Anastasia - We're sorry to hear that you were disappointed by your experience with our Big Softie. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Anastasia K.
abril 18, 2017
Hard to Pump
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Anastasia K.
abril 18, 2017
so this is supposed to pump up the volume - maybe it does but i do know it makes my hair a bit frizzy -
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PUBLICADO POR:
Rachel Q.
Respuesta de nuestros expertos
Anastasia - We're sorry to hear that you were disappointed by your experience with our Big Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
tonya P.
abril 14, 2017
Disappointed
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
tonya P.
abril 14, 2017
The pump dispenser is hard to use in the shower. Didnt see any improvement to my hair.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Tonya - Thanks for bringing the issue you’re having with the dispensing pump on our Big Softie to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us.
PUBLICADO POR:
tonya P.
abril 14, 2017
Disappointed
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
tonya P.
abril 14, 2017
It took way too much effort to get the pump to work. Not impressed with the way it made my hair feel.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Tonya - Thanks for bringing the issue you’re having with the dispensing pump on our Big Love to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us.
PUBLICADO POR:
Carol M.
abril 12, 2017
not happy
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Carol M.
abril 12, 2017
did not volumize
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Carol - We're sorry to hear you weren't in love with our Big Softie Volumizing Conditioner. We've added a credit to your account in the amount of your purchase. Look for our email for more information.
PUBLICADO POR:
Holly B.
abril 12, 2017
Not in Love
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Holly B.
abril 12, 2017
The Color Care is great, but the volume is lacking.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Holly - We're sorry to hear our Big Love Volumizing Shampoo didn't provide you with the volume you were looking for. Per our Satisfaction Guarantee, we've added a credit to your account in the amount of your purchase. Look for our follow-up email for more information!
PUBLICADO POR:
Cheryl C.
abril 11, 2017
Shampoo
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Cheryl C.
abril 11, 2017
Don't really care for this
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Cheryl - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love Shampoo. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Mary M.
abril 10, 2017
not very good
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Mary M.
abril 10, 2017
not very good
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Mary - We're sorry to hear our Big Softie Volumizing Conditioner wasn't for you. We've added a credit to your account in the amount of your purchase. Please look for our email for more information.
PUBLICADO POR:
mary M.
abril 2, 2017
Big Softie Cond.
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
mary M.
abril 2, 2017
Same problem as Shampoo
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Mary- We're sorry to hear that you were disappointed by your experience with our Big Softie. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
mary M.
abril 2, 2017
Big Love shampoo
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
mary M.
abril 2, 2017
I waited along time to get this product and was not satisfied with it. I couldn't get the pump to work on either bottle, very dissatisfied. Won't order again!
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Mary- We're sorry to hear that you were disappointed by your experience with our Big Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Jodi B.
marzo 31, 2017
Fly away hair
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Jodi B.
marzo 31, 2017
Makes my hair soft but also fly a way and makes my bangs stick with static to my forehead that's never been a problem for me before 😟
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Jodi- Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Linda H.
marzo 31, 2017
did not give hair any body
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Linda H.
marzo 31, 2017
I would not recommend it
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PUBLICADO POR:
Sam P.
Respuesta de nuestros expertos
Linda - We’re sorry that you were disappointed by the results. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for the cost of the prodcut, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience.
PUBLICADO POR:
susan L.
marzo 29, 2017
shampoo
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
susan L.
marzo 29, 2017
Not real sure about this shampoo, if it is frizzing my hair! I was using pureology, still using pureology to condition. My hair is really dry, only was it 2 times a week, don't use a lot of spray, but do use curling iron,daily.
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PUBLICADO POR:
Rachel Q.
Respuesta de nuestros expertos
Susan - We're sorry to hear that you were disappointed by your experience with our Sleek Dreams. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Christina L.
marzo 27, 2017
Soso
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Christina L.
marzo 27, 2017
Works good but hair really didn't feel clean
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PUBLICADO POR:
Rachel Q.
Respuesta de nuestros expertos
Christina - We're sorry to hear that you were disappointed by your experience with our Get Heated. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Breanna D.
marzo 20, 2017
not what i expected
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Breanna D.
marzo 20, 2017
it didn't make my hair as soft as I thought it was and my hair seems a little dry
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Breanna - We're sorry to hear our Big Softie Volumzing Conditioner wasn't the right product for you. We've added a credit to your account in the amount of your purchase so you can try something new. If your hair seems a little dry, we recommend our Every Rich Way Moisture conditioner. Look for our email for more information!
PUBLICADO POR:
Kierra H.
marzo 20, 2017
Greasy
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Kierra H.
marzo 20, 2017
Left my hair nasty gross slimy feel. I want my money back
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PUBLICADO POR:
Sam P.
Respuesta de nuestros expertos
Kierra - We're sorry to hear that you were disappointed by your experience with our Big Softie. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Bridget
marzo 12, 2017
Not for me
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Bridget
marzo 12, 2017
I have thin hair and this was too heavy for my hair and it also seem to fade my color faster than usual.
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PUBLICADO POR:
Sam P.
Respuesta de nuestros expertos
Bridget - We're sorry to hear that you were disappointed by your experience with our Color Care Volumizing Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Bridget
marzo 12, 2017
Not for me
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Bridget
marzo 12, 2017
I have thin hair and this was too heavy for my hair and it also seem to fade my color faster than usual.
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PUBLICADO POR:
Sam P.
Respuesta de nuestros expertos
Bridget - We're sorry to hear that you were disappointed by your experience with our Color Care Volumizing Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Jeannette V.
marzo 11, 2017
Not my fav
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Jeannette V.
marzo 11, 2017
The conditioner is a little heavy for my fine hair and weighs it down rather than gives volume. Could be my fine texture
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PUBLICADO POR:
Sam P.
Respuesta de nuestros expertos
Jeannette - We're sorry to hear that you were disappointed by your experience with our Color Care Volumizing Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Karen S.
marzo 10, 2017
Another NOT FOR FINE BABY THIN HAIR
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Karen S.
marzo 10, 2017
Title says it all :(
Wish it worked for me
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Karen- We’re sorry that you were unsatisfied with our Big Softie. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Zentina L
marzo 9, 2017
Cotten Feel
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Zentina L
marzo 9, 2017
I have used the shampoo that goes along with this conditioner and I have to say it does give volume but my concern is that it leaves my hair feeling like cotton, even the conditioner. My hair doesn't feel soft and it's a hot mess when I towel dry. Very tangly and dry feeling. If you use this you need to use a great leave in conditioner that doesn't weigh your hair down but leave it manageable. I am still looking for that holy grail leave in conditioner.
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Zentina - We’re sorry that you were unsatisfied with our Big Softie and that it left your hair feeling like cotton. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Zentina L
marzo 9, 2017
Cotten
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Zentina L
marzo 9, 2017
This does give volume my only problem with this item is that it leaves my hair feeling like cotton. I just don;t like the feel.
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PUBLICADO POR:
Rachel Q.
Respuesta de nuestros expertos
Zentina - We’re sorry that you were unsatisfied with our Big Love and that it left your hair feeling like cotton. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Rita P.
marzo 9, 2017
Straw hair - not good
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Rita P.
marzo 9, 2017
I purchased this along with the conditioner thinking I would like it since I like the shampoo that comes with my color kit and could use more volumne but it made my hair feel like straw and a bit dry. It also was difficult to comb my wet hair even with the conditioner. Would not purchase it again.
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Rita- We’re sorry that you were unsatisfied with our Big Love. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
angela M.
febrero 19, 2017
Good for color, not a good conditioner
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
angela M.
febrero 19, 2017
This conditioner leaves my hair in a tangled mess that takes a while to comb through. I also get annoyed at how much is trapped in the bottle because it is so thick. I've been able to cut the bottle open and scrape out about another week's worth of daily washes. Probably would like a detangling conditioner better.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Angela - We're sorry to hear you had a less than stellar experience with our Big Softie Volumizing Conditioner. We've added a credit to your account to help you find a product that suits you better. If your ends need extra care, we recommend our Every Rich Way Moisture Conditioner or At Full Strength Repair Conditioner. Look for our follow-up email in your inbox.
PUBLICADO POR:
Cindy R.
febrero 17, 2017
Volumizing shampoo was limp!
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Cindy R.
febrero 17, 2017
Usually LOVE all your products, but this one did not work on my hair, left it limp and flat....don't know why....
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Jennifer - We're sorry our Big Love Volumizing Shampoo didn't have the lather you were looking for. Our products do not contain sulfates, which many shampoos use to cause a lather. We ensure this chemical is not in our shampoos because it often strips the hair of color and moisture. To increase the lather of our product, simply add some water to your hair before rinsing and massage the shampoo through your scalp.
PUBLICADO POR:
tiffany M.
febrero 8, 2017
Not what I had hoped for
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
tiffany M.
febrero 8, 2017
I thought I would love this product because of the great reviews but no. It made my hair flat and a bit greasy. I have very fine oily hair and it could just be me! I gave it a low rated though due to the customer service, when I inquired that the product did not work for me and I barely had used it they refused to give me a refund even though their site says it's 100% guaranteed. I was extremely disappointed and they ended up only offering a credit! So beware that if you don't like it, the guarantee is not actually a full guarantee.
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PUBLICADO POR:
Rachel Q.
Respuesta de nuestros expertos
Tiffany - We're sorry to hear that you were disappointed by your experience with our Big Love Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Heather C.
febrero 2, 2017
Disappointed
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Heather C.
febrero 2, 2017
I ordered this product and was keen to try it. What a disappointment! It made my already fine hair even more flyaway and did not improve the volume at all. A complete waste of money.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Heather - We're so sorry to hear you were disappointed by our Big Love Volumizing Shampoo. We've added a credit in the amount of your purchase to your account and sent you a follow-up email.
PUBLICADO POR:
Anja D.
febrero 1, 2017
Very bad
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Anja D.
febrero 1, 2017
Not moisturizing, doesn't detangle. No point to even bother using a conditioner.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Anja - We're so sorry that Big Softie Volumizing Conditioner did not leave your hair with your desired texture. For deeper hydration, we recommend using our Every Rich Way Moisture Conditioner. We can see you've already spoken with one of our representatives. We hope they helped you find your perfect match!
PUBLICADO POR:
Anja D.
febrero 1, 2017
Terrible product
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Anja D.
febrero 1, 2017
Hard to use as it doesn't lather and tangles my hair horribly.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Anja - We're so sorry to hear you had a disappointing experience with our Big Love Volumizing Shampoo.To provide you with the best color safe experience, our shampoos are sulfate free. Sulfates such as sodium lauryl sulfate are often used to cause a lather in shampoos, but you can cause a lather with a sulfate free shampoo by adding a small amount of water and massaging the product through your hair. For smooth, silky lock we recommend following up with Big Softie Volumizing Conditioner.
PUBLICADO POR:
Judith M.
enero 30, 2017
Doesn't make my straight thin hair volumized at all.
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Judith M.
enero 30, 2017
I have used this product twice and have not noticed any difference. I will not be ordering this again.
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Judith - We're sorry to hear you had a disappointing experience with our Big Love Volumizing Shampoo. Per our Satisfaction Guarantee, we've issued a store credit in the amount of your purchase. Look for our follow-up email for more information.
PUBLICADO POR:
Gayla A.
enero 27, 2017
I thought I used too much so next time I used VERY little. DO NOT recommend this
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Gayla A.
enero 27, 2017
It left my hair looking oily! I tried it 3 different ways but had same results every time. I do not recommend this product!
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PUBLICADO POR:
Sam P.
Respuesta de nuestros expertos
Gayla - We're sorry to hear that you were disappointed by your experience with our Big Softie Volumizing Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Gayla A.
enero 27, 2017
Wash twice
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Gayla A.
enero 27, 2017
I have to wash my hair twice to even make it feel clean!
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PUBLICADO POR:
Sam P.
Respuesta de nuestros expertos
Gayla - We're sorry to hear that you were disappointed by your experience with our Big Love Volumizing Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Faye G.
enero 26, 2017
Does not volumise
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Faye G.
enero 26, 2017
Nothing about this works - doesn't volumise, pump doesn't work, giving a pea size amount and it is generally very nothing-y. Since I've had it I have bought several other conditioners, all used and this still sits there - tells you everything really doesn't it!
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Faye - We're sorry to hear that you did not find the results you were looking for with our lightweight Big Softie Volumizing Conditioner. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We hope to pair you with a product that will better suit your needs, and we'll reach out to you shortly to help with any future pump issues.
PUBLICADO POR:
Faye G.
enero 26, 2017
Bottle looks nice - and that is it for me
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Faye G.
enero 26, 2017
The shampoo is very average. It leaves no impression whatsoever - bit like using a hotel shampoo in my opinion... kind of nothing-y. Pump is pointless as it needs pumping several times to get sufficient out to wash your hair. Instead of this, go somewhere cheap like Aldi, or by a decent designer shampoo that will feel special. Overall poor in every respect. I'm irritated by the fact that I spent my money on the site (especially the by-products) as I literally haven't liked or used any of them... But can't send them back after using so that's my money down the plug-hole too!
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PUBLICADO POR:
Anna M.
Respuesta de nuestros expertos
Faye - We're sorry to hear that you did not find the results you were looking for with our lightweight Big Love Volumizing Shampoo. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We hope to pair you with a product that will better suit your needs, and we'll reach out to you shortly.
PUBLICADO POR:
stacey M.
enero 25, 2017
Useless
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
stacey M.
enero 25, 2017
Does nothing for my hair does not provide any hydration
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Stacey - We're sorry to hear that our Big Softie Volumizing Conditioner doesn't provide enough hydration. For a more moisturizing experience, we recommend our Every Rich Way Moisturizing Conditioner. Because you weren't happy with this product, we've added a credit to your account and sent you an email with more information.
PUBLICADO POR:
stacey M.
enero 25, 2017
Bad
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
stacey M.
enero 25, 2017
Does nothing at all for my hair
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Stacey - We're sorry to hear you didn't like our Big Love Volumizing Shampoo. Per our Satisfaction Guarantee, we have added a credit to your account. Look for our follow-up email with more info.
PUBLICADO POR:
Carolyn H.
enero 22, 2017
Volume
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Carolyn H.
enero 22, 2017
It did not give me the volume I needed for my limp hair. I am also allergic to an ingredient in it.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Carolyn - We're truly sorry that our Big Softie did not provide the volume you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Julie R.
enero 21, 2017
Made my hair feel dry
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Julie R.
enero 21, 2017
This product smells wonderful but I noticed my hair felt very dry when trying to style it.
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PUBLICADO POR:
Rachel Q.
Respuesta de nuestros expertos
Juile - We're sorry to hear that you were disappointed by the results of our Big Softie Color Safe Conditioner, and that your hair felt dry. Because you were unhappy with the results, we have gone ahead and sent you a complimentary Nourishing Hair Mask. We will reach out to you shortly with more information.
PUBLICADO POR:
Carolyn L.
enero 14, 2017
Very poor volume
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Carolyn L.
enero 14, 2017
I have fine hair. I got no Volume from this and my hair felt even finer and flyaway. Additionally, I didn't order this since I just got it on Dec. 29, 2016 (Order #12941041).
I will be returning all three.
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PUBLICADO POR:
Sam P.
Respuesta de nuestros expertos
Carolyn - We're sorry to hear that you were disappointed by your experience with our Color Safe Volumizing Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Carolyn L.
enero 14, 2017
Poor volume!!!!
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Carolyn L.
enero 14, 2017
I have fine hair. I got no Volume from this and my hair felt even finer and flyaway. Additionally, I didn't order this since I just got it on Dec. 29, 2016 (Order #12941041).
I will be returning all three.
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PUBLICADO POR:
Sam P.
Respuesta de nuestros expertos
Carolyn - We're sorry to hear that you were disappointed by your experience with our Color Safe Volumizing Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Lausanne L.
enero 10, 2017
No happy at all
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Lausanne L.
enero 10, 2017
Didn't do anything for my hair
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PUBLICADO POR:
Kelsey M.
Respuesta de nuestros expertos
Lausanne - We're truly sorry that our Big Softie Conditioner did not provide the results you expected. Since you were unhappy
with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Lisa K.
enero 9, 2017
Disappointed
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Lisa K.
enero 9, 2017
I bought the shampoo, cream rinse and root lift spray as a set. By the end of the day my natural curly hair was a stringy, disappointing mess.
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PUBLICADO POR:
Rachel Q.
Respuesta de nuestros expertos
Lisa - We're sorry to hear that you were disappointed by your experience with our volume hair collection. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Bonnie F.
diciembre 28, 2016
Conditioner
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Bonnie F.
diciembre 28, 2016
Unfortunately the conditioner left my hair dull and not shiny. Scruples quick seal is nice because my hair shines after i use it.
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PUBLICADO POR:
Kelsey M.
Respuesta de nuestros expertos
Bonnie - We're sorry to hear that you were disappointed by your experience with our Big Softie Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Christine G.
noviembre 28, 2016
Disappointing
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Christine G.
noviembre 28, 2016
Usually a conditioner leaves your hair soft and easy to comb through. Not so much with this one. Although it does not weight your hair down like some others.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Christine - We're sorry to hear that you were disappointed by your experience with our Big Softie. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Jennifer C.
noviembre 27, 2016
So-so
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Jennifer C.
noviembre 27, 2016
I LOVE the Smell, but as far as adding volume? Nothing different that I've noticed.
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PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Jennifer - We're truly sorry that our Big Love did not provide the volume you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Karen S.
noviembre 27, 2016
dont like it,makes my hair saticie
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Karen S.
noviembre 27, 2016
don't like results
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Karen - We’re sorry that you were unsatisfied with our Big Love and that it left your hair feeling sticky. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Natali E.
noviembre 24, 2016
Sticky
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Natali E.
noviembre 24, 2016
My hair is sticky the next day.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Natali - We're sorry to hear our Big Softie Volumizing Conditioner did not give you the results you were looking for. We have issued you a credit to find a product that better suits your needs. Please look for our email with more information.
PUBLICADO POR:
Natali E.
noviembre 24, 2016
Sticky
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Natali E.
noviembre 24, 2016
My hair is oily the next day
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Natali - We’re sorry that you were unsatisfied with our Big Love and that it left your hair feeling oily. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Tina O.
noviembre 17, 2016
Like
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Tina O.
noviembre 17, 2016
Like vut seems to just sit on hair like doesn't absorb in to it. ???
0 de 0 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Tina - We're truly sorry that our Big Softie did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
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