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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Siu - We're truly sorry that our Big Softie did not provide the smoothness you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match!
PUBLICADO POR:
Tracy S.
mayo 3, 2016
Just ok
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Tracy S.
mayo 3, 2016
I love no LOVE the scent of this shampoo. With that being said, however, I do not like how greasy my hair looks afterward. I don't think this is the right shampoo for me.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Tracy - We’re sorry that you were unsatisfied with our Big Love and that it left your hair feeling greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Bridgette S.
mayo 2, 2016
Unhappy
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Bridgette S.
mayo 2, 2016
Unhappy with results
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Bridgette - We're truly sorry that our Big Softie did not provide the you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match!
PUBLICADO POR:
Bridgette S.
mayo 2, 2016
Unhappy
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Bridgette S.
mayo 2, 2016
Unhappy with results and price
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Bridgette - We're truly sorry that our Big Love did not provide the results you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match!
PUBLICADO POR:
Kimberly L.
mayo 1, 2016
Not for me
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Kimberly L.
mayo 1, 2016
For some reason, this product is not for me, leaves my hair feeling heavy and a lot of residue.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Kimberly - We're truly sorry that our Big Softie did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Glenda B.
abril 28, 2016
Less Volume, not more
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Glenda B.
abril 28, 2016
After using the heart lock shampoo and conditioner, I purchased this set to see if I could get more volume out of my fine hair. It seemed heavier and my hair got dirty quicker with the Big Softie. I will be returning to the heart lock set. I think sometimes it's just a matter of what works with your hair. This didn't do it for me.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Glenda - We're truly sorry that our Big Softie did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
DS15
abril 27, 2016
volumiziing conditioner
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
DS15
abril 27, 2016
Again, I wanted something that would help keep my hair color longer and to make my thin hair have more volume, but was disappointed that my hair seemed more dry and didn't seem to have much more volume
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
DS15 - We're truly sorry that our Big Softie did not provide the volume you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match!
PUBLICADO POR:
DS15
abril 27, 2016
Good shampoo for color
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
DS15
abril 27, 2016
I needed something to help give my hair volume, but found that this shampoo seemed to make my hair feel more dry and frizzy than my regular shampoo
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
DS15 - We’re sorry that you were unsatisfied with our Big Love and that it left your hair feeling dry and frizzy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Barbara N.
abril 25, 2016
Bummer
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Barbara N.
abril 25, 2016
The 2 stars is not for the product, which I thought was pretty good, but for the packaging. I have already sent an email to esalon, but if you have any kind of pain in your hands, their pump bottle is very difficult to use. It is very stiff and I had to just remove it. Which DID work for the shampoo, but was problematic for the conditioner as it is very thick. I eventually had to add water to it. I cannot buy this again until they change the bottle.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Barbara - We appreciate your candid feedback about the shampoo and conditioner pumps. You'll be happy to know that we are researching more durable pump options!
PUBLICADO POR:
Adrienne R.
abril 22, 2016
leaves a residue
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Adrienne R.
abril 22, 2016
My hair felt crunchy and heavy after using this and the Big Love Shampoo. I rinsed for several minutes, and it didn't feel right, but I started drying it, and couldn't run my fingers OR my comb through the hair. After several minutes of rinsing again, it was more manageable, but still didn't feel GOOD. I tried it twice, and it happened both times. Won't be purchasing this again.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Adrienne - We're truly sorry that our Big Softie did not provide the feeling you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match!
PUBLICADO POR:
Kelly P.
abril 22, 2016
Conditioner
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Kelly P.
abril 22, 2016
Bottle too small pump too stiff left hair dry
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Kelly - Thanks for bringing the issue you’re having with the dispensing pump on our Big Softie to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us.
PUBLICADO POR:
Dawn M.
abril 22, 2016
Not a favorite...
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Dawn M.
abril 22, 2016
Leaves my hair with less volume than I'd expected. Doesn't do well with straight hair.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Dawn - We're truly sorry that our Big Softie did not provide the volume you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Adrienne R.
abril 22, 2016
Leaves a residue
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Adrienne R.
abril 22, 2016
My hair felt crunchy and heavy after using this and the Big Softie Conditioner. I rinsed for several minutes, and it didn't feel right, but I started drying it, and couldn't run my fingers OR my comb through the hair. After several minutes of rinsing again, it was more manageable, but still didn't feel GOOD. I tried it twice, and it happened both times. Won't be purchasing this again.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Adrienne - We’re sorry that you were unsatisfied with our Big Love and that it left your hair feeling crunchy and heavy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Marley A.
abril 21, 2016
Left me flat
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Marley A.
abril 21, 2016
Not good for fine limp hair.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Marley - Because you felt our Big Softie didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Auburn L.
abril 20, 2016
My hair feels great
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Auburn L.
abril 20, 2016
I do love this conditioner, but I find this kind of bottle very difficult. I have a lot of hair, and it needs a lot of conditioner, which I'm used to. But this kind of pump bottle doesn't really allow for ease in getting a lot of conditioner out.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Auburn - We're truly sorry that our Big Softie did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
rebecca P.
abril 16, 2016
Color Safe Volumizing Conditioner
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
rebecca P.
abril 16, 2016
Don't like at all, NO volume!! And the $$$ is way too much ☹️
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Rebecca - We're sorry to hear that you were disappointed by your experience with our Big Softie. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
rebecca P.
abril 16, 2016
Color safe volumizing shampoo
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
rebecca P.
abril 16, 2016
Don't like at all, NO volume!! And the $$$ is way too much ☹️
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Rebecca - We're truly sorry that our Big Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Susan-susie H.
abril 15, 2016
hard to pump shampoo
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Susan-susie H.
abril 15, 2016
it was ok, was difficult pumping shampoo
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Susan-susie - Thanks for bringing the issue you’re having with the dispensing pump on our Big Softie to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us.
PUBLICADO POR:
May S.
abril 15, 2016
Not the best conditioner
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
May S.
abril 15, 2016
hair till feel dry I had to use anther product
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
May - We’re sorry that you were unsatisfied with our Big Softie and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Teresa A.
abril 13, 2016
Course
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Teresa A.
abril 13, 2016
This product made my 'tend to be frizzy hair' a bit course. It may have added volume, but my hair was neither sleek nor shiny. Only used 1x, but rather not use again.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Teresa - We’re sorry that you were unsatisfied with our Big Love and that it left your hair feeling frizzy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Sharon S.
abril 13, 2016
So-so
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Sharon S.
abril 13, 2016
I don't like this shampoo as much as the others. I find that it doesn't lather well and tends to leave my ends dry. Most volumizing shampoos do though.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Sharon - We're truly sorry that our Big Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Melanie A.
abril 12, 2016
Doesn't measure up
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Melanie A.
abril 12, 2016
I did not like this conditioner as much as I have liked other products from eSalon. My hair felt dry after using the shampoo and conditioner. The quality of the pumps were difficult to use and actually broke while using.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Melanie - We're truly sorry that our Big Softie did not provide the quality you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match!
PUBLICADO POR:
Eileen T.
abril 11, 2016
volumizing conditioer
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Eileen T.
abril 11, 2016
leaves hair a bit dry
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Big Softie - We're truly sorry that our Big Softie did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
LISA M.
abril 10, 2016
IT WAS NO DIFFERENT THEN OTHER CONDITIONERS.........
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
LISA M.
abril 10, 2016
I DID NOT NOTICE A DIFFERENCE WITH MY HAIR USING THIS CONDITIONER. I WAS VERY DISAPPOINTED.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Lisa - We're truly sorry that our Big Softie did not provide the aspect you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Margaret H.
abril 9, 2016
Pump top doesn't work
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Margaret H.
abril 9, 2016
This is the second time I have gotten conditioner/shampoo where the pump top doesn't work. I love the product but can't stand not being able to get it out. One more time and I am out.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Margaret - We're truly sorry that our Big Softie did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Topsy P.
abril 8, 2016
NOT MY FAV
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Topsy P.
abril 8, 2016
THIS SHAMPOO IS NOT AS GOOD AS THE REGULAR SHAMPOO. IT MAKES MY HAIR TOO STIFF
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Topsy - We're truly sorry that our Big Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Heather D.
abril 3, 2016
Still too much static.
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Heather D.
abril 3, 2016
Still a lot of static
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Heather - We're truly sorry that our Big Softie did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Heather D.
abril 3, 2016
Made my hair horribly staticky.
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Heather D.
abril 3, 2016
Made my hair soft but the static was horrible.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Heather - We're truly sorry that our Big Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Linda T.
abril 3, 2016
No volume
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Linda T.
abril 3, 2016
I didn't find that this shampoo gave me any additional volume. Disappointed.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Linda - Because you felt our Big Love didn't provide the volume you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Sue L.
abril 1, 2016
Not my favorite
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Sue L.
abril 1, 2016
I don't really like my hair feels w this Product.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Sue - Because you felt our Big Softie didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Vanesa G.
marzo 31, 2016
Don't like it
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Vanesa G.
marzo 31, 2016
It's very thick and leave the hair very dry and doesn't feel like shampoo.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Vanesa - We're truly sorry that our Big Love did not provide the feeling you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match!
PUBLICADO POR:
Vanesa G.
marzo 31, 2016
Don't like it!!
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Vanesa G.
marzo 31, 2016
This is doing nothing, no softness to your hair and don't feel anything differentt in the volume, your hair is even more tangled than before. Very thick and not worth it for the price.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Vanesa - We're truly sorry that our Big Softie did not provide the aspect you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match!
PUBLICADO POR:
Carrie M.
marzo 31, 2016
Nice shampoo, Pump sucks!
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Carrie M.
marzo 31, 2016
Not enough product comes out per pump. I have to pump it 10 times to get enough shampoo to wash my hair. Shampoo smells nice and gives my hair a nice shine. If the pump worked better I would consider buying it again.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Carrie - We're sorry to hear that you were disappointed by your experience with our Big Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Stacy K.
marzo 29, 2016
Conditioner
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Stacy K.
marzo 29, 2016
Makes my hair feel sticky.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Stacy - We’re sorry that you were unsatisfied with our Big Softie and that it left your hair feeling sticky. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Monica H.
marzo 26, 2016
Poor pump
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Monica H.
marzo 26, 2016
The pump is too narrow, have to pump it 20 times to get out right amount!
13 de 17 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Monica - Because you felt our Big Love didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Susan L.
marzo 25, 2016
Big softie conditioner
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Susan L.
marzo 25, 2016
Made my hair too flat.
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PUBLICADO POR:
Mindy K.
Respuesta de nuestros expertos
We're sorry to hear that our Big Softie Color Safe Volumizing Conditioner caused your hair to feel flat after use. Per our Satisfaction Guarantee, one of our representatives reached out to you and sent a complimentary replacement product of our Big Love Color Safe Volumizing Shampoo as an exchange. Again, we are sorry that you were unhappy with our Big Softie, and we hope that you enjoy your replacement!
PUBLICADO POR:
Gayle B.
marzo 23, 2016
Terrible shampoo
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Gayle B.
marzo 23, 2016
My pump was broken for starters but the shampoo does not volumize and makes my hair greasy. Won't be ordering this product again.
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PUBLICADO POR:
Mindy K.
Respuesta de nuestros expertos
Gayle - We are sorry to hear that you received a damaged product, and that you were unhappy with the results of our Big Love. Per our Satisfaction Guarantee, we have added product credit to your account. A member of our Care Team has reached out to you to discuss redeeming this credit. Again, we apologize for your disappointing experience with our Big Love.
PUBLICADO POR:
Cynthia M.
marzo 23, 2016
Love product HATE bottle
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Cynthia M.
marzo 23, 2016
Shampoo is awesome pump bottle horrible
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Cynthia - Thanks for your candid feedback about the pump on our Big Love. You'll be happy to know that we are researching more durable bottle and pump options.
PUBLICADO POR:
celeste G.
marzo 21, 2016
this product has dried out my hair
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
celeste G.
marzo 21, 2016
I wanted to like this but after a week of use my hair became dry and dull.
I switched to another conditioner and my hair became soft and shiny.
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Celeste - We’re sorry that you were unsatisfied with our Big Softie and that it left your hair feeling dry and dull. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Regina H.
marzo 17, 2016
Reason for a low rating
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Regina H.
marzo 17, 2016
The shampoo & conditioner is ok. I don't like the pump at all !! It barely comes out, & takes too long to get the correct amount out. I now just open the top, but shouldn't have to.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Regina - Thanks for bringing the issue you’re having with the dispensing pump on our 'Big Softie' Volumizing Conditioner to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us.
PUBLICADO POR:
Alanna C.
marzo 16, 2016
Not for me
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Alanna C.
marzo 16, 2016
After washing and conditioning it made me hair very dry and brittle. It was difficult to brush through and tangled very easily. I also did not see any improvement in volume.
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PUBLICADO POR:
Kelli B.
Respuesta de nuestros expertos
Alanna- We're sorry to hear that you were disappointed by your experience with our Volumizing Conditioner. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information.
PUBLICADO POR:
Kimberly S.
marzo 15, 2016
Knots & dry
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Kimberly S.
marzo 15, 2016
My hair is dry all of a sudden. And my hair has lots of knots
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Kimberly - We’re sorry that you were unsatisfied with our Big Softie and that it left your hair feeling dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Connie T.
marzo 14, 2016
Bottle Sucks!
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Connie T.
marzo 14, 2016
You put a thick shampoo into a bottle with a tiny little straw to dispense with. It doesn't volumize and smells icky. Had to completely remove the top to be able to get anything out of the bottle.
14 de 15 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Connie - We're truly sorry that our Big Love did not provide the experience you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match!
PUBLICADO POR:
Linda C.
marzo 13, 2016
Horrible.
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Linda C.
marzo 13, 2016
I like the conditioner that comes with the hair dye so I bought this thinking it will work the same but with "volume" added. It doesn't condition at all. My hair was still dry, tangled and greased. It's the worse conditioner I ever used. I gave it to a friend to try and she hated it. She threw the whole bottle away.
1 de 2 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Linda - Because you felt our Big Softie didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
eileen G.
marzo 12, 2016
not fo rme
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
eileen G.
marzo 12, 2016
used it 3x and threw it out - never got any volume from it
4 de 4 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Eileen - We're truly sorry that our Big Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Petra M.
marzo 12, 2016
Not as volumizing as other shampoos
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Petra M.
marzo 12, 2016
I didn't get the results I expected with this shampoo.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Petra - We’re sorry that you were unsatisfied with our Big Love. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Cynthia B.
marzo 11, 2016
Conditioner leaves me tangled
Calificado: Color Care Volumizing Conditioner
PUBLICADO POR:
Cynthia B.
marzo 11, 2016
Another disappointment....again I had to pump it quite a bit to get enough to put in my hair and it didn't leave my hair soft or didn't untangle areas that needed it. I even put more conditioner in that particular area, and no go...
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Cynthia - We're truly sorry that our Big Softie did not provide the softness or experience you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
PUBLICADO POR:
Cynthia B.
marzo 11, 2016
Big Love Shampoo - s0 s0
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Cynthia B.
marzo 11, 2016
A little disappointed with this product. Seems like I have to pump quite a bit of shampoo and it doesn't lather much at all.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Cynthia - We're truly sorry that our Big Love did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Payton P.
marzo 11, 2016
Leaves hair dull
Calificado: Volumizing Color Care Shampoo
PUBLICADO POR:
Payton P.
marzo 11, 2016
This shampoo does not clean my hair well and leaves it looking dull.
0 de 2 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Razzy D.
Respuesta de nuestros expertos
Payton - Because you felt our Big Love didn't provide the vibrance you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
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