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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Ray- We're truly sorry that you were unhappy with our Without A Trace. Upon reviewing your profile, we see that we have credited your account for this product.
PUBLICADO POR:
Donna P.
marzo 22, 2017
Too Heavy
PUBLICADO POR:
Donna P.
marzo 22, 2017
The Dry Shampoo is too heavy. Weighs hair down too much.
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Donna - We're sorry to hear our Without A Trace Dry Shampoo was not for you. We've added a credit to your account so that you can try something new. Look to your email for more information.
PUBLICADO POR:
Tammy B.
marzo 20, 2017
Awful!!!
PUBLICADO POR:
Tammy B.
marzo 20, 2017
I love my E-Salon products like my shampoos, conditioner and hair dyes. However, this dry shampoo did not live up to my expectations. It didn't make my hair feel clean...it actually made it feel worse. Oh..and the smell of the spray is nasty!!! All I felt like I was doing was spraying my hair with air. I'll never be buying this again. Actually, I want a refund for this...how do I go about the process to get it refunded to my account?
0 de 0 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Tammy - We're so sorry to hear our Without A Trace Dry Shampoo failed to meet your expectations. We have credited your account in the amount of your purchase and are sending you an email with more information.
PUBLICADO POR:
Lea C.
marzo 13, 2017
Doesn't do the job
PUBLICADO POR:
Lea C.
marzo 13, 2017
This stuff does not work for me at all. Smells good but hair looks dirty. I follow the directions exactly and it just doesn't the job.
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Rachel Q.
Respuesta de nuestros expertos
Lea - We're sorry to hear that you were disappointed by your experience with our Without A Trace. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Julie W.
marzo 13, 2017
It's okay
PUBLICADO POR:
Julie W.
marzo 13, 2017
It did an okay job but nothing spectacular. Made my scalp feel dry and itchy.
0 de 0 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Rachel Q.
Respuesta de nuestros expertos
Julie - We're sorry to hear that you were disappointed by your experience with our Without A Trace. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Agnes M.
marzo 10, 2017
not for me
PUBLICADO POR:
Agnes M.
marzo 10, 2017
It makes my hair look still like it needs washed
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Agnes- We're sorry to hear that you were disappointed by your experience with our Without A Trace. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more informatio
PUBLICADO POR:
Zentina L
marzo 9, 2017
White Cast
PUBLICADO POR:
Zentina L
marzo 9, 2017
I did not enjoy this spray. The fragrance is wonderful but it left my hair with too much of a white powder cast, even after brushing. I may try spraying at night and see if this helps with that white powder cast it gives. I will not repurchase....it's a shame I am in love wth the smell.
4 de 4 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Gabby N.
Respuesta de nuestros expertos
Zentina- Thank you for your feedback. We apologize for the disappointing experience you had with our Without A Trace. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Charity C.
marzo 6, 2017
Won't get it again
PUBLICADO POR:
Charity C.
marzo 6, 2017
It didn't seem to do much of anything to refresh my hair.
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Vanessa R.
Respuesta de nuestros expertos
Charity - We're sorry to hear that you were disappointed by your experience with our [insert product name]. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Andrea T.
febrero 16, 2017
I am just not a fan of dry shampoo
PUBLICADO POR:
Andrea T.
febrero 16, 2017
I thought I would give it a try. Apparently I am just not a fan of dry shampoo
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Andrea - We're sorry to hear our Without A Trace Dry Shampoo was not for you. Per our Satisfaction Guarantee, we've added a credit to your account. Look for an email from us with more information!
PUBLICADO POR:
Laura B.
febrero 14, 2017
Not worth the price
PUBLICADO POR:
Laura B.
febrero 14, 2017
I've gotten similar products for 1/3 the price at box stores. Those usually have more product in them as well. Also, this one turns my hair much more gray than others I've used. It's ok if you're desperate, like camping or if your alarm doesn't go off, but I wouldn't recommend it for more than that.
3 de 3 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Sam P.
Respuesta de nuestros expertos
Laura - We're sorry to hear that you were disappointed by your experience with our Without A Trace Dry Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Amy D.
febrero 12, 2017
Overcharged
PUBLICADO POR:
Amy D.
febrero 12, 2017
I purchased the dry shampoo using a coupon for $5.00 that I was sent from eSalon, however, I was charged $15.00 when it was sent. Have tried to get this corrected, but have not been successful. The only reason I purchased this was because of the $5.00 coupon, as I wanted to try the product. Would not have purchased otherwise.
4 de 4 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Amy - We're sorry to hear you had difficulties redeeming your promotional discount! We've added a $5 credit to your account to be applied to your next order. Look for our follow-up email for more information.
PUBLICADO POR:
Ahirini D.
febrero 2, 2017
Did not really do much
PUBLICADO POR:
Ahirini D.
febrero 2, 2017
And by the end of the day my hair feels really dirty and oily - and I have tried a bunch of combinations - 1st day, 2nd day and 3rd day hair. The only plus is that the name holds up , there really isn't any trace. I am kinda bummed that I spent all that money on this, where I could have bought a dry shampoo that actually works for me.
1 de 1 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Ahirini - We're sorry to hear our Without A Trace Dry Shampoo was not the product for you. We've added a credit to your account so you can find a product that better suits your needs. Look for our follow-up email with more information!
PUBLICADO POR:
Shana S.
enero 26, 2017
Don't bother coloring your roots if you use this :-(
PUBLICADO POR:
Shana S.
enero 26, 2017
Just as bad cheap brands as far as color is WHITE like baby powder and it does NOT absorb oil well at all. Will try and return.
3 de 3 personas encontraron este comentario útil. ¿Y tú?
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PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Shana - We're sorry to hear you aren't enjoying our Without A Trace Dry Shampoo. For best use, we recommend holding the product 6-8 inches away from the scalp. We also recommend shaking the bottle before use and using just a light spray - a little goes a long way!
PUBLICADO POR:
Dee M.
diciembre 2, 2016
Dry shampoo
PUBLICADO POR:
Dee M.
diciembre 2, 2016
Does not take the oil out of my hair. Prefer another brand that has a blonde tint to it.
3 de 3 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Dee - We're sorry that our Without A Trace Dry Shampoo did not meet your expectations. Per our Satisfaction Guarantee, we have added a credit to your account in the amount of your purchase. We'll be sending you an email with more information soon.
PUBLICADO POR:
Margo L.
octubre 24, 2016
Leaves white residue
PUBLICADO POR:
Margo L.
octubre 24, 2016
I was so excited to receive this product, I have dark hair and unfortunately it does leave white residue on my hair. It smells wonderful and it really did improve the oily appearance however white residue can't work for me so there for I can only give it 2 stars
27 de 27 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Grace P.
Respuesta de nuestros expertos
Margo - Thank you for your feedback. We apologize for the disappointing experience you had with our Without A Trace Dry Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Keri K.
agosto 25, 2016
Doesn't really work
PUBLICADO POR:
Keri K.
agosto 25, 2016
My hair did not appear any cleaner after use. Caused my scalp to become excessively dry just after 1 use.
5 de 5 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Vanessa R.
Respuesta de nuestros expertos
Keri - Because you felt our Without A Trace didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
PUBLICADO POR:
Heather E.
agosto 8, 2016
I don't like it.
PUBLICADO POR:
Heather E.
agosto 8, 2016
It won't spray in the short sprays like it suggests. It's just air. Plus it's overwhelming with the way it fills the room. It doesn't work either. I used it on my daughter who is going through puberty so her hair is oily and it didn't make any difference at all. Also leaves hair with a white tint to it. I think this is the worst product I've bought. Lucky for me ESalon will give me my money back :)
14 de 15 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Heather - We're sorry to hear that you were disappointed by your experience with our Without A Trace. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
PUBLICADO POR:
Lorri G.
agosto 1, 2016
You have to use to much
PUBLICADO POR:
Lorri G.
agosto 1, 2016
You have to use a lot to get the job done.
64 de 71 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Ebony C.
Respuesta de nuestros expertos
Lorri - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sheri P.
julio 26, 2016
Not without a trace !
PUBLICADO POR:
Sheri P.
julio 26, 2016
This is not clear, but white and powdery. I bought this for my daughter who has dark hair. Could not even get it to blend in. Very disappointed. First time buying from this site.
7 de 7 personas encontraron este comentario útil. ¿Y tú?
Gracias, este comentario ha sido reportado. Anular
PUBLICADO POR:
Melody S.
Respuesta de nuestros expertos
Sheri - We are so sorry to hear that our Without A Trace Dry Shampoo did not deliver the results you were expecting. For the best results, we recommend shaking the bottle before application and holding the spray 6-8 inches away from hair to cover your roots lightly with the spray. Massaging the product through your roots, brushing it through your hair, and using it with a hair dryer can also help you get the most from your dry shampoo. We hope this information helps you get healthy, beautiful hair without a trace.
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