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619 Client Reviews |
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Very disappointed!Used just on my bangs 3x & 4x the the can was empty. I’ll stick to Dove dry shampoo. I go months using one can. Plus, even after shaking can for 1st use, it came out watery. 6 of 6 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl - We're truly sorry that our Invisible Dry Cleanser did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not my thingI don’t care for it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle- We're truly sorry that our Invisible Dry Cleanser did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointedI used this once. I actually liked the product, the scent, how well it worked, etc. However, the next time I went to use it, it was apparently clogged or something and I couldn't get any product to come out. I tried cleaning the sprayer, etc., but never could use it again. It's awfully expensive for one use! 5 of 5 people found this review helpful. Did you? |
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Response From Our ExpertsTara- We’re truly sorry that our Invisible Dry Cleanser did not perform as expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I don't like dry shampoosI have long hair and it really didn't work for me. I'm sure it's fine for short hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth- We’re truly sorry that our Without A Trace did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Don't WASTE your money.I ordered the Invisible Dry Cleaner and kept it for a couple of months for my grand daughter and when she tried to use it she got one spray out of it. I contacted the phone help line and they sent a new can. My grand daughter got one spray out of it...that was it! There was no way to get any more out of the can, we ran the spray cap under hot water and still got nothing. Both cans felt like they were only half full. Don't waste your money! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVicki - We’re truly sorry that our Invisible Dry Cleanser did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
MehNo matter how hard I try, this leaves a weird residue. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLauren- We’re truly sorry that our Without A Trace did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
very disappointedI sprayed it one time and now it won't spray at all! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWillow- We're truly sorry that our Invisible Dry Cleanser did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Used once, then the can "died"I'd give this zero stars if I could. Headline says it all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - We’re truly sorry that our Invisible Dry Cleanser did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Sticky feeling after use.Makes my hair feel sticky even when using as directed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCharlotte- We're truly sorry that our Invisible Dry Cleanser left your hair with a sticky consistency. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not worth itThe first one I purchased was half empty, and eSalon kindly sent another, but the spray cap doesn't work. Head to your local drugstore and buy off the shelf. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFrancesca - We’re truly sorry that our Invisible Dry Cleanser did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Single use dry shampoo?I thought the product worked great, which is why I gave it 2 stars,but it only worked for one use! Nowhere does it state that it's a single use dry shampoo. Very disappointed in this purchase. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Doesn’t work for meMy hair looks oily again soon after I use it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We're truly sorry that our Invisible Dry Cleanser did not provide oil-zapping experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Pretty GoodI was happy with the product however it made my hair dull. Not so different from the other more expensive over the counter brands. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelinda- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Stopped sprayingAfter the first use, the nozzle must have clogged and it stopped working. I tried running it under hot water like I sometimes have to do with hairspray, but nothing worked. I had to throw out a full bottle. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEllen - We’re truly sorry that our Invisible Dry Cleanser did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Ok productBetter options elsewhere 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCynthia - We’re very sorry to hear that you were so disappointed with this product -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart. |
Lasted 2 usesI have used this product twice, the smell is nice and it seemed to work well as a dry shampoo. I went to use it a third time and nothing will spray out. I can tell there is some product left, not as much as it should have since I've only used it twice, but it won't work at all anymore. I was excited to have found a decent dry shampoo, unfortunately I will not order again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessie - We're truly sorry that our Invisible Dry Cleanser did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a fan of dry shampooI’m just not a fan of dry shampoo. I thought I would try it out. It did smell nice but I’d rather just shampoo. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanelle- We're truly sorry that our Dry Cleanser did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Oils leak outI had originally thought my housekeepers were using my dry hair shampoo but I've since learned that after 1 use the oils leak out and the can goes empty. Not ordering again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra - We’re very sorry to hear that you were so disappointed with your customer service experience -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart. |
NEVER RECEIVEDNEVER RECEIVED THE ORDER, CHARGED MY BANK CARD FOR IT. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Rush shipping a jokeLooking at 8days for rush shipping 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Invisible Dry CleanserThe spray button worked once then stopped. The second replacement can did the same thing. Also one of the ingredients I found is propane which is a worry! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth- We're truly sorry that our Invisible Dry Cleanser did not perform as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very disappointed with thisI used this once went to use it again nothing came out. There must have been a small hole in the can. Sorry to say wont order it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPat F. - Thank you very much for your feedback. We apologize for the disappointing experience you have had with our Invisible Dry Cleanser. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
only 1 applicationI bought this for my daughter - she tried it once; barely spraying her hair once and hardly any came out. We'll have to try another brand that is less expensive 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanet P. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Invisible Dry Cleanser. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointingThe spray runs out too quickly. The actual product is fine, but only lasted a small number of applications which turns out to be overly expensive. Will not order again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarion - We’re truly sorry that our Invisible Dry Cleanser did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
not for mei use the color spray and if you combine this dry cleaner with the color spray, it will cause breakage 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa O. - Thank you for reaching out to us here at eSalon! We apologize for any discomfort you may have experienced during the application of our products. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Can does not last very longFor some reason, this dry shampoo just does not last very long. 6 uses and I was out. I did not go heavy/crazy with usage. Other brands I've tried have lasted much, much longer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDasha - We're truly sorry that our Invisible Dry Cleanser did not provide the amount of products that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
did not likeI will be returning this at my next appt. I applied it according to the directions and it just left a white spot on my hair, not for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer- We're truly sorry that our Invisible Dry Cleanser did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointingThe first time I used it, I saw no effect. The second time I tried, it felt like the container was empty and nothing would come out. I contacted eSalon and they gave me a money credit on my next order. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didnt work for meI really tried to get this to work for me. I tried 3 different times, and all it did was make my hair lie flat to my head. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristy - Thank you for your feedback. We apologize for the disappointing experience you had with our Dry Cleanser. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Wasn’t working!It didn’t work. Was more than half full and stopped working. I will try it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudith - Thank you for your feedback. We apologize for the disappointing experience you had with our Dry Cleanser. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Works well, but can leaks out quicklyI've ordered this product twice now, and it seems to work well. But, after maybe a week or two, I found the can completely can empty! I thought maybe once was just a fluke, but it happened again the next time I ordered a new can. If you already have this Dry Cleanser product, use it quickly! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichael - We're truly sorry that our Dry Cleanser did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not worth itWhile the product worked fine, I only got one application out of the entire container. I didn’t apply heavily and believe that it cost way too much for just one use! This was not a good value. Although it does sound and feel like it could and should still have more product for me in the container it is useless. Frustrating! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We're truly sorry that our Dry Cleanser did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Makes My Head ItchIt probably doesn't affect everyone this way but I used it and it drove me crazy. It looked good but my head itched so badly that I couldn't wait to get home and wash it out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - We're truly sorry that our Dry Cleanser did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
The spray nozzle did not work. and the container was nearly empty!The spray nozzle did not work, and the dry cleanser container was nearly empty when i received it... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRahel - We're truly sorry that our Dry Cleanser did not workout for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Mechanical issues with cannisterHi, I wasn't sure how to make a request for replacement or refund, but the canister and spray apparatus failed and the nozzle clogged up rendering the product useless. Please replace or refund. I can be reached at 415-515-2122 or [email protected] 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJohn - We're truly sorry that our Dry Cleanser clogged up. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Great product terrible packagingProduct worked really well the twice that I was able to use it before it broke and must have been mostly empty as well because there was barely any product in it. Would use again if packaging was changed but I'm not sure if I'll keep it in my order 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVirginia - We're truly sorry that our Dry Cleanser did not function as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
AverageNot any better than drugstore brand 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSonia - Thank you for your feedback. We're sorry to hear your Dry Cleanser delivered different results than expected. We're always looking to improve our service and products, and appreciate you sharing your feedback. We hope to continue helping you find hair perfection! |
Sprayer does not workOnly got one use out of it,, the can will not spray 5 of 5 people found this review helpful. Did you? |
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Response From Our ExpertsMary Jane - We're sorry to hear that you were disappointed by your experience with our Dry Cleanser. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Turned my hair white and didn’t seem to clean it.Disappointed because it didn’t seem to work and it turned my hair white. I used it once and there was hardly enough left in can to use it again. Not sure why it there isn’t enough in each of these large cans. 4 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsCristin - We're truly sorry that our Dry Cleanser did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointedUsed once and it was okay not as I expected. Second time went to use and nothing would come out and nozzle wouldn't work. Can even felt empty even though I only used very little the one time I did use. Don't waste money on this. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPhyllis - We're truly sorry that our Dry Cleanser did not perform the way we expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details |
Can't review because I did not receive itWhere is my shipment? According to tracking it left New York, then went to Las Vegas, to Illinois and then to Georgia. No tracking updates in the last 2 days. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We are sorry to hear your shipment has not arrived! Keep an eye out for an email from us to see if we can get this resolved for you. Thanks for choosing eSalon! |
gone too soon?I was disappointed to find out on my next use that the container was empty after just one use.😔 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAgnes - Thanks for bringing the issue you’re having with your dry cleanser to our attention. Per our Satisfaction Guarantee, we've added a store credit to your account with us. We will reach out to you shortly with more information. |
Don’t buyI love having dry shampoo around for in between washings, or for camping, etc. Don’t buy this one though it only works once. Very very little in the can, unless I just got a faulty product. Disappointed! ☹️ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We're truly sorry that our Dry Cleanser did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Can does not work!I used this one time and now the button will not spray anymore 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCathi - I am so sorry to hear that your Dry Cleanser arrived damaged. Keep an eye out for an email from us discussing the next steps in remedying this for you. Thanks again for choosing eSalon! |
Changed product construction and less productWhen I received this I noticed the construction of the can was different(very cheap and poorly made)from the previous can I received. The can also had less product in it. I was able to use this product only once. The spray nozzle button broke. I’m very disappointed. I like the product inside but I’m not going to pay for a product that I can only use once. Please go back to the old can. 17 of 18 people found this review helpful. Did you? |
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Response From Our ExpertsMichele - We're truly sorry that our Dry Cleanser packaging did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Worked ok... onceGot it and it worked ok the first time. Tried to use it a few days later and couldn't get it to come out. Tried cleaning the cap and nothing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We're truly sorry that your Dry Cleanser arrived damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details! |
Not a fanDoesn't remove oils as well as some. The smell is nice though. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you for your feedback. We apologize for the disappointing experience you had with our Dry Cleanser. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Environment mattersThis dry shampoo works just like it should, but the amount of plastic and packaging in these orders is ridiculous! Please consider changing this! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJean - Thank you for your feedback. We apologize for the disappointing experience you had with our Dry Cleanser. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Bad sprayer but was replacedUsed one time and it would spray anymore, called and it was replaced. Haven't used the replacement can yet. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. We hope your new can of our Dry Cleanser will help you find hair happiness! Please let us know if there is anything else we can do to help! |
Dont workIt wont spray and feels empty not happy at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We're truly sorry that our Dry Cleanser arrived damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dry CleanserThe bottle was gone within a week and I didn't even use it that much. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsaRaineeDaze - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Used only once and it wouldn't spray anymoreI recently bought this for the 2nd time, and I used it one time. The next time I went to use it, it sounded like there was very little in the can, and it would not spray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - We truly apologize the Dry Cleanser you received is defective. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dry cleanserIt smelled good. Cleaned good. Gave my hair static electricity. :-( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - Thank you for your feedback. We apologize for the disappointing experience you had with our Dry Cleanser. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Broke or cloggedBroke after 2nd use, now it sprays liquid. I’m sad because I actually liked the smell (it’s not grandma or baby powder smelling) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHannah - We're truly sorry that our Dry Cleanser broke after the second use. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Bad ContanerThe product seems good, but I used it only twice, very sparingly, and then the aerosol spray can just stopped working. When I shake it, I can tell it's not out of product, and the sprayer itself isn't clogged. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElaine - We truly apologize the Dry Cleanser you received is defective. We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Don't use if you are allergic to aluminumI've used dry shampoo in the past so it didn't dawn on me why my head was so itchy, to the point I had sores all over my head. When I went to get my hair cut, I was asked if I had used anything different on my hair to cause such a reaction. I had only used it once so I forgot about it til I got home. I looked at the ingredients & realized this is what had caused the problem. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDianne - We're truly sorry that you experienced a reaction to our dry shampoo. We have reached out to you via email to see what we can do about remedying this situation. On behalf of the eSalon Family, we wish you a quick recovery. |
Not so muchI did not like the result I got from this. My hair did not feel any cleaner than before I went through the process. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - Thank you for your feedback. We apologize for the disappointing experience you had with our Without A Trace. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Dry Shampoo did nothingWhen I tried the dry shampoo it only made hair frizzy but did not do much else. I believe it's just not right for my texture hair (soft curls) but probably works well for someone with straight, finer hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We're truly sorry that our Without A Trace did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DryvshampooThe dry shampoo does add some volume to your hair, so in a pinch it's worth having around. But the times I've used it, I have still felt compelled to add a headband or scrunchie, as I normally do on off-shampoo days. This product has some value, but it's not like having freshly washed and conditioned your hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSherri - We're truly sorry that our Without A Trace did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dry ShampooThis product smells kinds good, but you can't feel it spraying on your hair. I don't notice much of a difference after using it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarrie - We're truly sorry that our Without A Trace did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
disappointed in my re-order of dry shampooSomething changed. This used to work well but the can just sprays air 90% of the time. I had previously used before packaging change. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJenifer - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Good product. Bad price point.On days that I need to refresh my hair, I turn to this dry shampoo. It smells fresh and clean and works pretty well. My hair turns oily after one day of not washing so I really need quite a lot of product. Unfortunately, the bottle size does not justify the price. I really dislike that the size of eSalon products (shampoo, conditioner, dry shampoo) are small yet the price is $15.00. I expect a larger size bottle for that price point. 4 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We're always looking to improve our service and products and hope to continue helping you find hair perfection!. |
Did not notice a difference.Tried it a few times trying to extend my color but didn't work. Hair was not refreshed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDina - We're truly sorry that our Dry Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't workIt didt story spray very well 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacqui - Thank you for your feedback. We apologize for the disappointing experience you had with our Without A Trace. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Just OkI did not really like this dry shampoo. I noticed my hair still looked oily and i didnt notice much of a difference except it made my hair smell good 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - We're truly sorry that our Without A Trace did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Good to have around just in case..It does the job i suppose. Two problems are the amount actually needed to cover - I have long hair but i literally only get 3 or 4 applications before I run out (and that's mainly focussing on roots too)! Also, once again.. Price is a Big downgrade to this product not being worth it to me anymore. It should be less that $5 since Suave dry shampoo at my local grocery store costs less than that even.. 6 of 6 people found this review helpful. Did you? |
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Response From Our ExpertsAmber - Thank you for your feedback. We apologize for the disappointing experience you had with our Without A Trace. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Dry shampooI didn't care for the dry shampoo. Couldn't seem to manage my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn - Thank you for your feedback. We apologize for the disappointing experience you had with our Without A Trace. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
stickeyfound this made my hair dry and feels stickey after a few times of use 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCynthia - We're truly sorry that our Without a Trace Dry Shampoo left your hair feeling dry and sticky. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It’s okayI have thick porous hair that requires argon oil and this product did not seem to freshen my hair as much as I expected. The smell was fine. But still felt a little oily and I wonder if it’s because of the Argan oil buildup???? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarina - We're truly sorry that our Without A Trace Dry Shampoo did not freshen your hair as much as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did not leave my hair feeling cleanI was very hopeful for this one but unfortunately, this dry shampoo did not live up to my expectations. My hair would not feel uplifted and clean but rather a little heavy and still shiny at the root. Not sure if I can salvage this bottle or not, but won't be repurchasing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJamie - We're truly sorry that our Dry Shampoo did not live up to your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I did notice a visible white powdery residueYou need to use a small amount for a refresh. And if you have dryer (I do) hair then it may not work well except as a clean refresh in between shampoos. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - Thank you for your feedback. We apologize for the disappointing experience you had with our Without A Trace. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Unfortunately not great.I was hoping this would be my new favorite dry shampoo, but it's not even one I'd recommend. I can barely feel it in my hair, which would be fine except the hair itself doesn't feel any less greasy afterward. If anything it just adds a touch of texture, but the clean feel I've achieved with other dry shampoos is non-existent with this product. I'll have to go back to my tried & true Batiste original, which does have a slight white powdery residue, but as you work it in it instantly makes my hair feel cleaner and fresher. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAshley - We're truly sorry that our Without A Trace Dry Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not that crazy about this productMy hair still feels and looks dirty to me. It even itches a bit after using it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarguerite - We're truly sorry that our Without A Trace did not provide the feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dry ShampooPooPoo to this Dry shampoo.....did not any texture - 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLouise - We're truly sorry that our Without A Trace did not provide the texture you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
White residual leftI will not otder again 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsClaudia - We're truly sorry that our Without A Trace did not provide the look you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
For a manThis product is not something I would use on a regular basis. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRod - At eSalon, we are always striving to create the best products possible. We truly appreciate you reaching out to provide your feedback on our Without A Trace Dry Shampoo. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
dry shampooI didn't think it made my hair look clean. It looked more oily. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJody - We're truly sorry that our Without A Trace Dry Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
nothing specialpleasant smelling but doesn't really make my hair feel or look any cleaner 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsOceanwaves - We're truly sorry that our Without A Trace Dry Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a fan.Maybe this dry shampoo doesn't work on hair that has been styled and sprayed. I noticed no difference and had to wash my hair anyway. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDiane- We're sorry to hear that you were disappointed by your experience with our Without A Trace Dry Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information |
Not for meThis product doesn't seem to work to well for me. I'm sure it's because my hair is so thin, however my daughter tried it and loves it, she has thicker hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaurie - Thank you for your feedback. We apologize for the disappointing experience you had with our Without A Trace Dry Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not enough oil absorbanceIf enough is used to absorb oil (the day after shampooing), I'm left with gray looking hair. It would be better if it had more absorbance or even just a light brown tint. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsApril- We're sorry to hear that you were disappointed by your experience with our Without A Trace Dry Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Works well bu a bit too scented for meThe dry shampoo works very well but I am very sensitive to perfumes and this product bothers me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - While we're glad that you're enjoying our Without a Trace Dry Shampoo overall, we're sorry that you were unhappy with the scent. We're constantly looking to improve our service and products based on what clients, like you, share with us. |
HumiliatingThis was such a tease! I have very, very dark brown hair and when I initially sprayed this is in my hair, it was truly crystal clear. I've liked the Aquage dry shampoo in the past for this exact reason, but recently it's been feeling too stiff (literally stiffer than my hairspray). So, when I saw this and read it wouldn't dry white, I was all in.... Read my lips: This dries WHITE. Literally WHITE. So basically I sprayed it in my hair, it looked awesome, and I walked out the door.... Got home 2 hours later and saw I had WHITE streaks covering my roots. Reeeeeal cute. If I ever dye my hair granny gray again, I'll buy this in bulk, but until then I'm keeping my fingers crossed for a refund. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKathryn- We're sorry to hear that you were disappointed by your experience with our Without A Trace Dry Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
This product left a white powder on my scalpThis product is very difficult to blend into darker hair. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJDoc - We're sorry to hear that you were disappointed by your experience with our Without A Trace Dry Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
DisappointingThis spray did nothing to freshen up my hair. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPatti - We’re sorry that you were unsatisfied with our Without a Trace Dry Shampoo. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
badnot doing anything 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRoze - We're sorry to hear you didn't like our Without A Trace Dry Shampoo. We've added a credit to your account so you can try something new. Look for our email for more information. |
rated #2have to use a lot of this product for quantity in can, leaves a residue feeling in hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErika- We're truly sorry that our Without A Trace did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection! |
The sprayer broke offI gave it a try and I was pleased with the results. It took the greasy look out of my hair for a quick fix. However, about a of the way into my use of the dry shampoo, the sprayer broke off. I was left with a tube feeding into a can of, mostly unused, product. I am not sure what happened, I wasn't putting a lot of pressure on the top for it to break off. I had to take the can to a special disposal site to have it depressurized and disposed of. I feel like my money was wasted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather- We're sorry to hear the top to your Without A Trace Dry Shampoo broke off! We're sending you a replacement bottle ASAP. Look for our follow-up email for more information. |
Doesn't last as long as other brandsSmells good, but for the price, I would just buy sauve. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We're sorry to hear our Without A Trace Dry Shampoo wasn't the product you were hoping for. We've added a credit toy our account so you can find something you love. Look for our email with more information. |
Dry ShampooI am just not a dry shampoo type of girl. Product works to revive hair between washes but adding product to absorb oil leaves hair dull. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSandy - We're sorry to hear that you were disappointed by your experience with our Without a Trace Dry Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
Dry shampooThought it would dry clear, but it dries as a white powder. Not good. Do not like 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRay- We're truly sorry that you were unhappy with our Without A Trace. Upon reviewing your profile, we see that we have credited your account for this product. |
Too HeavyThe Dry Shampoo is too heavy. Weighs hair down too much. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We're sorry to hear our Without A Trace Dry Shampoo was not for you. We've added a credit to your account so that you can try something new. Look to your email for more information. |
Awful!!!I love my E-Salon products like my shampoos, conditioner and hair dyes. However, this dry shampoo did not live up to my expectations. It didn't make my hair feel clean...it actually made it feel worse. Oh..and the smell of the spray is nasty!!! All I felt like I was doing was spraying my hair with air. I'll never be buying this again. Actually, I want a refund for this...how do I go about the process to get it refunded to my account? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - We're so sorry to hear our Without A Trace Dry Shampoo failed to meet your expectations. We have credited your account in the amount of your purchase and are sending you an email with more information. |
Doesn't do the jobThis stuff does not work for me at all. Smells good but hair looks dirty. I follow the directions exactly and it just doesn't the job. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLea - We're sorry to hear that you were disappointed by your experience with our Without A Trace. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
It's okayIt did an okay job but nothing spectacular. Made my scalp feel dry and itchy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We're sorry to hear that you were disappointed by your experience with our Without A Trace. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
not for meIt makes my hair look still like it needs washed 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAgnes- We're sorry to hear that you were disappointed by your experience with our Without A Trace. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more informatio |
White CastI did not enjoy this spray. The fragrance is wonderful but it left my hair with too much of a white powder cast, even after brushing. I may try spraying at night and see if this helps with that white powder cast it gives. I will not repurchase....it's a shame I am in love wth the smell. 4 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsZentina- Thank you for your feedback. We apologize for the disappointing experience you had with our Without A Trace. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Won't get it againIt didn't seem to do much of anything to refresh my hair. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCharity - We're sorry to hear that you were disappointed by your experience with our [insert product name]. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
I am just not a fan of dry shampooI thought I would give it a try. Apparently I am just not a fan of dry shampoo 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - We're sorry to hear our Without A Trace Dry Shampoo was not for you. Per our Satisfaction Guarantee, we've added a credit to your account. Look for an email from us with more information! |
Not worth the priceI've gotten similar products for 1/3 the price at box stores. Those usually have more product in them as well. Also, this one turns my hair much more gray than others I've used. It's ok if you're desperate, like camping or if your alarm doesn't go off, but I wouldn't recommend it for more than that. 3 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We're sorry to hear that you were disappointed by your experience with our Without A Trace Dry Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |