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619 Client Reviews |
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OverchargedI purchased the dry shampoo using a coupon for $5.00 that I was sent from eSalon, however, I was charged $15.00 when it was sent. Have tried to get this corrected, but have not been successful. The only reason I purchased this was because of the $5.00 coupon, as I wanted to try the product. Would not have purchased otherwise. 4 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We're sorry to hear you had difficulties redeeming your promotional discount! We've added a $5 credit to your account to be applied to your next order. Look for our follow-up email for more information. |
Did not really do muchAnd by the end of the day my hair feels really dirty and oily - and I have tried a bunch of combinations - 1st day, 2nd day and 3rd day hair. The only plus is that the name holds up , there really isn't any trace. I am kinda bummed that I spent all that money on this, where I could have bought a dry shampoo that actually works for me. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAhirini - We're sorry to hear our Without A Trace Dry Shampoo was not the product for you. We've added a credit to your account so you can find a product that better suits your needs. Look for our follow-up email with more information! |
Don't bother coloring your roots if you use this :-(Just as bad cheap brands as far as color is WHITE like baby powder and it does NOT absorb oil well at all. Will try and return. 3 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsShana - We're sorry to hear you aren't enjoying our Without A Trace Dry Shampoo. For best use, we recommend holding the product 6-8 inches away from the scalp. We also recommend shaking the bottle before use and using just a light spray - a little goes a long way! |
Dry shampooDoes not take the oil out of my hair. Prefer another brand that has a blonde tint to it. 3 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsDee - We're sorry that our Without A Trace Dry Shampoo did not meet your expectations. Per our Satisfaction Guarantee, we have added a credit to your account in the amount of your purchase. We'll be sending you an email with more information soon. |
Leaves white residueI was so excited to receive this product, I have dark hair and unfortunately it does leave white residue on my hair. It smells wonderful and it really did improve the oily appearance however white residue can't work for me so there for I can only give it 2 stars 27 of 27 people found this review helpful. Did you? |
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Response From Our ExpertsMargo - Thank you for your feedback. We apologize for the disappointing experience you had with our Without A Trace Dry Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Doesn't really workMy hair did not appear any cleaner after use. Caused my scalp to become excessively dry just after 1 use. 5 of 5 people found this review helpful. Did you? |
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Response From Our ExpertsKeri - Because you felt our Without A Trace didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
I don't like it.It won't spray in the short sprays like it suggests. It's just air. Plus it's overwhelming with the way it fills the room. It doesn't work either. I used it on my daughter who is going through puberty so her hair is oily and it didn't make any difference at all. Also leaves hair with a white tint to it. I think this is the worst product I've bought. Lucky for me ESalon will give me my money back :) 14 of 15 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We're sorry to hear that you were disappointed by your experience with our Without A Trace. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
You have to use to muchYou have to use a lot to get the job done. 64 of 71 people found this review helpful. Did you? |
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Response From Our ExpertsLorri - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection! |
Not without a trace !This is not clear, but white and powdery. I bought this for my daughter who has dark hair. Could not even get it to blend in. Very disappointed. First time buying from this site. 7 of 7 people found this review helpful. Did you? |
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Response From Our ExpertsSheri - We are so sorry to hear that our Without A Trace Dry Shampoo did not deliver the results you were expecting. For the best results, we recommend shaking the bottle before application and holding the spray 6-8 inches away from hair to cover your roots lightly with the spray. Massaging the product through your roots, brushing it through your hair, and using it with a hair dryer can also help you get the most from your dry shampoo. We hope this information helps you get healthy, beautiful hair without a trace. |
Buenodeja el pelo muy bien 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRocio - Nos complace saber que está disfrutando de Invisible Dry Cleanser. Realmente valoramos todo lo que dicen nuestros clientes. ¡Esperamos seguir ayudándote a encontrar la perfección del cabello! |
ExcelenteExcelente 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsYenia - ¡Muchas gracias por compartir tu alegría con nosotros! ¡Nos alegra saber que estás disfrutando de Invisible Dry Cleanser! Realmente valoramos sus comentarios y esperamos tener noticias suyas nuevamente en el futuro. |
No estoy seguraNo deja rastros blancos, huele delicioso pero siento que no absorbe muy bien.la grasa del pelo. Funciona pero me parece que le falta. Es un producto liviano en wl pelo, aporta brillo, dura poco el.tarro. 0 of 0 people found this review helpful. Did you? |
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NecesarioEste producto se ha vuelto necesario después de un día de intenso trabajo, lo que más me gusta es que no deja una capa blanca y el aroma es agradable. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarla - ¡Nos alegra saber que estás disfrutando de Invisible Dry Cleanser! Realmente valoramos sus comentarios y esperamos tener noticias suyas nuevamente en el futuro. |
No me gustó que deja en el cabellos una capa blancaCuando hechas muy cerca del cabello, deja esa parte con un polvo blanco. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrigitte- Lamentamos mucho que nuestro limpiador en seco invisible no haya funcionado como se esperaba. Nos comunicamos con usted por correo electrónico para ver qué podemos hacer para remediar esta situación, de acuerdo con nuestra Garantía de satisfacción. Valoramos a cada cliente y esperamos poder ofrecerle un producto que se adapte mejor a sus necesidades. Esté atento a su bandeja de entrada para obtener más detalles. |
Dry cleanerEste producto no me ayudo a mi cabello, además el bote vino algo vacío del contenido y sin usarlo casi nada! 👎🏼 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarolina- Sentimos mucho que nuestro Invisible Dry Cleanser no funcionó como se esperaba. Nos hemos comunicado con usted por correo electrónico para ver qué podemos hacer para solucionar esta situación, según nuestra Garantía de satisfacción. Valoramos a cada cliente y esperamos poder ofrecerle un producto que se adapte mejor a sus necesidades. Esté atento a su bandeja de entrada para obtener más detalles. |
Dry CleanserCompre el producto lo use una sola vez y tiene líquido dentro pero no sale cómo hago con esto? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHola, Vera: Gracias por escribirnos. Sentimos que tras usar una vez el Dry Cleanser se haya vaciado. Revisaremos lo ocurrido y te daremos una solución. Recuerda comprobar tus emails, te acabamos de escribir un correo. |
Llegó golpeadoNo llegó producto. Se golpeó y se evaporó 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHola, Susana: Gracias por escribirnos. Sentimos que el Champú en seco llegase defectuoso. Estaremos felices de poder darte una solución. |
Dry cleanserMala experiencia con este producto. Lo use una vez y quedo totalmente vacio al dia siguiente. Esta en la temperatura adecuada y no se q Paso. Lo use una sola vez 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHola, Nely: Gracias por escribirnos. Sentimos mucho que tras haber utilizado solo una vez el Champú en seco haya quedado vacío. Nos dará gusto poder revisar tu caso en detalle y darte una solución. Te hemos enviado un email. |
InsatisfechaUtilice en 3 ocasiones y a la 4 vez que lo iba a utilizar el spray no funcionó al agitar el frasco se sentía poca cantidad y muy líquido y no salió más el producto 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHola, Ivette: Gracias por escribirnos. Sentimos que tras haber utilizado el Spray de Champú en Seco, no te hay funcionado más. Revisaremos lo ocurrido y te daremos una solución. Revisa tu correo para ver todos los detalles. |