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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Barbara - We're truly sorry that our Color Kiss (Blonde #BL40) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kathleen W.
noviembre 19, 2019
Not for me
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Kathleen W.
noviembre 19, 2019
Too stiff once in hair. Helped with grays but not the product for me.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Kathleen - We're truly sorry that ourColor Kiss (Medium Brown #BR40) did not provide the texture you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Marne M.
noviembre 14, 2019
Not great....was hoping for more
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Marne M.
noviembre 14, 2019
I thought this would be great for touch up between colorings, but it was disappointing. It was very watery and splashed everywhere when I removed the brush from the tube every time. I expected it to be thicker to help with the cover the roots. It wasn't that great for my gray roots and I had to use a lot to even get a little bit of coverage of the gray hair.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Marne - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Medium Warm Brown #WM40). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Annette G.
noviembre 13, 2019
Not for me
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Annette G.
noviembre 13, 2019
I found it difficult to apply. In my opinion, the brush is scalled too small, Sooo my hair (I have quite straight hair) was caught in the brush and the brush could not run through smoothly. In the end the applied substance was thick and clumpsy and after half a day my hair looked and felt very much like needed a wash.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Annette - We're truly sorry that our Color Kiss (Dark Brown #BR50) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Julia C.
noviembre 6, 2019
Awful
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Julia C.
noviembre 6, 2019
It's thick, it clumps, it's goopy and it is awful to use. I will be contacting customer care to see about returning it. I could not find any method to apply this that didn't leave clumps of color.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Julia - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee.
PUBLICADO POR:
carol M.
noviembre 4, 2019
Not great
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
carol M.
noviembre 4, 2019
Applicator is like a mascara wand and hard to cover roots as way too small and hard to use especially on anything but the temples. The liquid may have been a bit dried out (I shook it well) but it showed little clumps when applying. Waste of money.
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PUBLICADO POR:
Natalie E.
Respuesta de nuestros expertos
Carol - We're truly sorry that our Color Kiss (Medium Warm Brown #WM40) did not provide the coverage and ease of application you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Towanna P.
septiembre 14, 2019
Hard and sticky
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Towanna P.
septiembre 14, 2019
The touch-up left my hair hard and sticky and never dried. I do not like the product and do not recommend it.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Towanna - We're truly sorry that our Color Kiss (Dark Brown #BR50) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Maggie L.
septiembre 12, 2019
Temporary root touch up(see new comment placed 9/12/19!)
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Maggie L.
septiembre 12, 2019
I have had some trouble in knowing how much to put on, and in feeling confident that I got even coverage. I will continue to use it, but it either needs more instructions or a better formulation, perhaps? or you need help in the application of the product.
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PUBLICADO POR:
Stephanie S.
septiembre 3, 2019
grimy, sticky product
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Stephanie S.
septiembre 3, 2019
I tried the Color Kiss temporary root touch up and it was a bad experience. It was easy to use but the product left a thick, grimy, sticky, itchy mess in my hair. When I'd scratch the itch, I'd get a thick dark goo under my fingernails. The small area of hair I used this product on was the crown of my head about an inch in diameter. I left it in for 24 hours hoping it would get better. I did not.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Stephanie - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Medium Warm Brown #WM40). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cheryl P.
agosto 30, 2019
Nice color but clumpy
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Cheryl P.
agosto 30, 2019
I decided to try this root touch up as an alternative to the spray because it had a color choice closer to my shade and I thought I would be able to apply it more precisely. While the applicator allows precision, it is difficult to extricate from long hair and left my part feeling clumpy. I plan to return to the spray root cover up
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Cheryl - We're truly sorry that our Color Kiss (Dark Auburn) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Penny O.
agosto 25, 2019
Not like
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Penny O.
agosto 25, 2019
Rubbed the off. Felt like paint.
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PUBLICADO POR:
Leslie M.
Respuesta de nuestros expertos
Penny - Thank you for your feedback. We apologize for the disappointing experience you had with our Temporary Root Touch-Up (Dark Auburn). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Megan D.
agosto 22, 2019
Looks weird
Color seleccionado: Cobrizo más claro
PUBLICADO POR:
Megan D.
agosto 22, 2019
Color doesn't match and it just looks weird when you put it in, even after rubbing it in.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Megan - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Lightest Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Patti U.
agosto 19, 2019
Do not recommend
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Patti U.
agosto 19, 2019
I did not like this at all although the colour matched the feeling it gives your hair is horrible all sticky and felt like my hair was dirty no matter how much you brushed it through
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PUBLICADO POR:
Leslie M.
Respuesta de nuestros expertos
Patti - We're truly sorry that our Temporary Root Touch-Up (Dark Auburn) did not provide what you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lisa F.
agosto 18, 2019
Waste of money.
Color seleccionado: Castaño más oscuro/Negro
PUBLICADO POR:
Lisa F.
agosto 18, 2019
To attempt to apply to touch up my grey hair, was disappointing, I be better off using black mascara. Stiff and brush kept tangling in my hair, maybe it doesn't like afro hair. An utter waste of my time and money.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Lisa - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Pat P.
agosto 10, 2019
Mascara for your hair
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Pat P.
agosto 10, 2019
This product left my hair stiff and sticky. I just got a second shipment and would like to return it as I threw the first one away after one use.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Pat - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Brown #BR30). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Maribel B.
agosto 8, 2019
Was dissatisfy
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Maribel B.
agosto 8, 2019
Does not cover gray and it come off without water. Is suppose to come off with water or when hair is wash
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PUBLICADO POR:
Tori C.
Respuesta de nuestros expertos
Maribel - We're truly sorry that our Color Kiss did not provide the gray coverage you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Riva A.
agosto 3, 2019
Definitely not for me.
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Riva A.
agosto 3, 2019
Left my hair gummy and felt uncomfortable on my head. Best stick with the Esalon color and retouch roots.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Riva - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Blonde #BL40). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Patricia T.
julio 17, 2019
Too sticky
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Patricia T.
julio 17, 2019
I feel the root touch up is too sticky which makes it difficult to get a precise application. It then hardens and caused an unnatural look.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Patty - We're truly sorry that our Color Kiss (Light Brown #BR30) did not provide the experience you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Christina C.
julio 11, 2019
Thin product with minimal coverage
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Christina C.
julio 11, 2019
This product was very disappointing for me. The coverage was too thin and never completely covered any of my gray strands. This also seemed to dry out quickly. I would not recommend this product, it's a waste of money.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Christina - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Medium Brown #BR40). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Daphne F.
mayo 16, 2019
sticky and expensive
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Daphne F.
mayo 16, 2019
I thought I'd found a good product worth the money, but unfortunately it didn't live up to expectations. The product is smaller than a bottle of mascara and very difficult to administer with the wand. The product leaves a sticky residue where it's placed and makes brushing or combing very painful.
I normally love all the products I have purchased, but this one unfortunately gets the thumbs down.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Daphne - We're truly sorry that our Color Kiss (Medium Warm Brown #WM40) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Allison P.
mayo 12, 2019
Touch up
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Allison P.
mayo 12, 2019
It did not spread well. I prefer the camp mist over this. It was clumpy and did not blend well.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Allison - We're truly sorry that our Color Kiss (Medium Warm Brown #WM40) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lyssa E.
mayo 3, 2019
Camo Mist is better
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Lyssa E.
mayo 3, 2019
When I didn’t have a better option, I managed with this mascara style root touch up but it’s time consuming and didn’t match my hair as well. Did last a lot longer than the camo miss though.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Lyssa - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Copper #CP30). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Susan H.
abril 30, 2019
Not thrilled
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Susan H.
abril 30, 2019
Other products you sell are better, i.e. Tint rinse
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Susan- Thank you for your feedback. We're always looking to improve our service and products and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kimmie
abril 29, 2019
Not a fan.
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Kimmie
abril 29, 2019
To messy. Hard to apply.
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Kimberly - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Copper #CP30). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
EULA P.
abril 27, 2019
not for me
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
EULA P.
abril 27, 2019
flakes off drying to my hair
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
EULA P. - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Brown #BR30). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Joyce R.
abril 22, 2019
Doesn’t wash out
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Joyce R.
abril 22, 2019
I don’t mind the stiffness of the color as a temporary fix. However it took 3 shampoos to get it out of my hair.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Joyce - We're truly sorry that our Color Kiss (Medium Brown #BR40) did not wash out of your hair easily. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mayory R.
abril 20, 2019
I did not like it
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Mayory R.
abril 20, 2019
The texture and how looked on my hair does not fulfilled my expectationS
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Mayory - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Brown #BR30). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kay D
abril 16, 2019
not impressed
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Kay D
abril 16, 2019
this stuff made my hair sticky and I tossed it out, please come up with something better because I love the idea
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PUBLICADO POR:
Alicia S.
Respuesta de nuestros expertos
Kay - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Blonde #BL40). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sherri C.
abril 13, 2019
Temp root touch up
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Sherri C.
abril 13, 2019
This product helps in a pinch but is hard to put on, and dries very hard, can't brush thru.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Sherri- Thank you for your feedback. We're always looking to improve our service and products and truly value everything our clients say. We recommend brushing/styling the hair prior to applying Color Kiss for best results, and washing the product out of the hair prior to brushing through it. Our Camo Mist is a spray temporary root concealer than may be better suited to your preferences. We hope to continue helping you find hair perfection!
PUBLICADO POR:
DOROTHY G.
abril 12, 2019
Don't work
Color seleccionado: Rubio oscuro
PUBLICADO POR:
DOROTHY G.
abril 12, 2019
Doesn't cover well and it leaves a heavy residue on my hair.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Dorothy - We're truly sorry that our Color Kiss (Dark Blonde) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Linda Q.
abril 9, 2019
Too dark brown
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Linda Q.
abril 9, 2019
It was a little too dark.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Linda - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Brown #BR50). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Donna G.
abril 9, 2019
Not able to apply
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Donna G.
abril 9, 2019
It was all dried up and went on flakey. I was very disappointed with it, but I love my hair color kit.
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PUBLICADO POR:
Roni C.
Respuesta de nuestros expertos
Donna - We apologize for the disappointing experience you had with our Color Kiss (Medium Warm Brown #WM40). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
JOAN B.
marzo 27, 2019
It was messy
Color seleccionado: Rubio oscuro
PUBLICADO POR:
JOAN B.
marzo 27, 2019
I do think it had alcohol in it very drying to my hair and skin, can't use that.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Joan - We're truly sorry that you are unable to use our Color Kiss (Dark Blonde). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Maria B.
marzo 22, 2019
Root touch-up
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Maria B.
marzo 22, 2019
I Never got this product. If I paid for it, I Never recieved it. But now I’m using MED brown tint anyway.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Maria - Thank you for your feedback. We apologize for the disappointing experience you had with receiving our Color Kiss (Dark Red #RD50). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Heidi W.
marzo 22, 2019
Doesn’t work with fine hair
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Heidi W.
marzo 22, 2019
I ordered this product without seeing a picture first. I have used L’Oréal professional root touch up which is a spray and covers well in between colors. This product comes in a tube like mascara. I have super fine hair. The first application got the wand tangled in my hair and resulted in pulling my hair out. But it did leave a big glob of stuff in what hair I had left. I had to wash my hair again. This product needs to come with a warning that it’s not for fine hair!
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Heidi - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Medium Brown #BR40). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Barbara M.
marzo 18, 2019
Interesting Way to Add Color & Hide Those Nasty Gray's!
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Barbara M.
marzo 18, 2019
This shade doesn't work great with my current color, but I can make it work, it is just taking some time on the learning curve. I am using this on the regular...
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Barbara- Thank you for your feedback! At this time, the shade you are currently using would be the closest match we have available in our Color Kiss. We are happy to hear that you are able to make this work, and we appreciate you reaching out to share as we are always striving to improve our products. Thanks for choosing eSalon!
PUBLICADO POR:
Ryan W.
marzo 12, 2019
Makes hair like wax
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Ryan W.
marzo 12, 2019
This product adequately covers, however I WOULD NOT recommend this. I couldn’t run my fingers let alone a brush through it. Had to shampoo my hair approximately 8 times to get the stickiness out. I tried everything. All other products i have used from esalon are great
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Ryan- We're truly sorry that our Color Kiss did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation per our satisfaction guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Marlene S.
marzo 11, 2019
Disappointed in root touch up.
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Marlene S.
marzo 11, 2019
Difficult to use. Not enough product in wand. Did not cover gray well around the temples. I did use it on eyebrows and it worked better for them. This is really temporary, only lasts one day.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Marlene- Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We have reached out to you via email to see what we can do about remedying this situation per our satisfaction guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Mary F.
marzo 8, 2019
Sticky roots - not a fan
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Mary F.
marzo 8, 2019
While I love everything else I've tried with eSalon, this was an exception. It definitely hid the gray but it added a sticky texture to my hair that just made it look worse. The plastic cap covering the applicator brush was also very difficult to remove - eventually got it off after wedging my nails under it but I didn't feel it was the most user-friendly design. I wouldn't order this again.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Mary - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the application you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Maria A.
marzo 4, 2019
Not what I expected
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Maria A.
marzo 4, 2019
Not easy to apply
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Maria - We're truly sorry that our Color Kiss (Light Copper #CP30) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Anne W.
marzo 3, 2019
Not a fan
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Anne W.
marzo 3, 2019
Bit difficult to apply . I prefer a quick spray
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Anne - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss Temporary Root Touch Up. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Donna B.
febrero 27, 2019
Disappointed
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Donna B.
febrero 27, 2019
This is the only product I've purchased from esalon that I have been disappointed with. It's hard to work with. Doesn't apply evenly. Made my hair look and feel dirty.
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PUBLICADO POR:
Karen W.
Respuesta de nuestros expertos
Donna- Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation per our satisfaction guarantee. We appreciate you reaching out!
PUBLICADO POR:
Lynne L.
febrero 6, 2019
not for me
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Lynne L.
febrero 6, 2019
It was clumpy and left my hair feeling stiff
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Lynne - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Brown). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Sandy M.
febrero 5, 2019
Greasy
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Sandy M.
febrero 5, 2019
My hair felt heavy, greasy & sticky...........not a true color match.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sandy - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Blonde). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Debbie P.
febrero 4, 2019
Color really doesnt match
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Debbie P.
febrero 4, 2019
Too much like mascara
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Debbie - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Red #RD50). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Suky C.
febrero 3, 2019
Waste of money
Color seleccionado: Castaño más oscuro/Negro
PUBLICADO POR:
Suky C.
febrero 3, 2019
My grays are so difficult to cover. As it is the hair dye I purchased from here doesn’t cover my grays. There are always parts that don’t take. So I am continuously looking for a product I can use in between washes/touch ups. I don’t wash my hair daily for the same
Reason that the hair dye comes off. This product flaked on me badly. Nothing more embarrassing then having “color” all over your face.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Suky - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ada B.
febrero 1, 2019
Not a Fan
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Ada B.
febrero 1, 2019
This is easy to use but found it to be too thick, even after combing and left my hair very stiff. I’ll stick with the WOW powder or spray. Sorry. Love their hair color though.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Ada - We're truly sorry that our Color Kiss (Dark Blonde) was too thick and left your hair feeling stiff. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Karen A.
enero 30, 2019
Didn't find this useful
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Karen A.
enero 30, 2019
This was the first product I tried to cover my roots when I'm between color times. It left my hair stiff and it was too dark.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Karen - We apologize for the disappointing experience you had with our Color Kiss (Blonde #BL40). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Susan Z.
enero 15, 2019
Root Touch Up
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Susan Z.
enero 15, 2019
Touch up color did not work
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Susan - We're truly sorry that our Color Kiss Temporary Root Touch Up did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lindsey M.
diciembre 29, 2018
Good coverage
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Lindsey M.
diciembre 29, 2018
It gives great and smooth coverage, but I didn’t like the texture it left on my hair. It was also hard for me to wash it out. BUT, it definitely serves its purpose and covered my grown out roots wonderfully!
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Lindsey - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Copper #CP30). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Margarita R.
diciembre 20, 2018
Not satisfied
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Margarita R.
diciembre 20, 2018
Did not last very long and a bit difficult to put on if you have curly hair. A spray on cover up is way easier for me.
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Margarita - We're truly sorry that our Color Kiss did not provide the results and application you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jessica F.
diciembre 17, 2018
I didn't like the way it made my hair feel.
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Jessica F.
diciembre 17, 2018
My hair looked greasy after using the root touch-up and it felt awful (like it had paint in it). When I tried to wash it out it wouldn't come out. Fortunately, eSalon sent me instructions on how to get it out and gave me a refund. You guys are awesome! I absolutely love your regular hair color, I guess the root touch-up just doesn't work well with my hair type.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Jessica - We truly appreciate your feedback and are happy to hear that we were able to find a solution into this matter. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
April G.
diciembre 5, 2018
Sticky, clumpy mess
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
April G.
diciembre 5, 2018
I tried this product right before my sons wedding. Big mistake. Though it did cover the gray, it left my hair feeling sticky and left a mat type finish. Healthy hair is shiny not mat. When I brushed my fingers through my hair, they just stuck there. My mascara would have been an equivalent fix. Definitely not for me.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
April - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Brown #BR50). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Shanthi S.
noviembre 29, 2018
Color but leaves a think layer on your roots
Color seleccionado: Castaño más oscuro/Negro
PUBLICADO POR:
Shanthi S.
noviembre 29, 2018
It colors immediately, however it feels weird and smudges on your fingers
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PUBLICADO POR:
Sarah S.
Respuesta de nuestros expertos
Shanthi - We're truly sorry that our Color Kiss Temporary Root Touch Up did not provide the application you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Wendy H.
noviembre 16, 2018
Very Small
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Wendy H.
noviembre 16, 2018
The product is good but not value for money. There are other makes and they are much better value. After all they are only temporary colour and wash out.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Wendy - We're truly sorry that our Color Kiss (Dark Blonde) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
PUBLICADO POR:
Mandi A.
noviembre 13, 2018
Root touch up
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Mandi A.
noviembre 13, 2018
The color I was sent matched wonderfully but when I put it on my roots and let it dry it was very difficult to brush through. I tried many different brushes and combs and it stayed crunchy and clumpy. The hair color was great but if it was a different texture that would be awesome.
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PUBLICADO POR:
Johnny V.
Respuesta de nuestros expertos
Amanda - We're truly sorry that our Color Kiss was not satisfactory. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Stacey L.
noviembre 1, 2018
Temporary Root Touch-Up
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Stacey L.
noviembre 1, 2018
The color was good. However, it was clumpy and somewhat difficult to distribute. It also appeared that my hair was dirty where I applied it. I did do better on other attempts. I do like that I can cover my grey while waiting for my next color package.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Stacey - We're truly sorry that our Color Kiss (Light Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Corina K.
octubre 20, 2018
Doesn’t work very well
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Corina K.
octubre 20, 2018
I thought I’ll try it to extend a little the time in between my colorings. I have a couple of grey streaks right in front that somehow grow faster then everything else. Thought I can cover those, but the product is too chalky, hard to apply without having little lumps left on your hair. I tried mixing it better, using very little at a time and adding gradually but not for me. Put your hand thru your hair and you get nasty little chunks and color on your fingers. I tried though thexamo most and that whorls spectacularly better if you know how to apply and don’t spray you scalp too much
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Corina - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
David O.
octubre 17, 2018
Hard to use. Tiny spooly/comb.
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
David O.
octubre 17, 2018
It was hard to use but I do have a lot of hair. Next time, I will get the Camo spray.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Elisa - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Brown #BR30). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amy M.
octubre 6, 2018
Unable to review
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Amy M.
octubre 6, 2018
Haven't used product yet
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Donna - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
PUBLICADO POR:
Diane G.
octubre 5, 2018
Not for me
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Diane G.
octubre 5, 2018
It left my hair feeling dry and harsh. I didn't feel comfortable with it in my hair. It temporarily colored my hair like it says, but it's just not for me.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Diane - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Blonde #BL40). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Amy W.
septiembre 3, 2018
Sticky
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Amy W.
septiembre 3, 2018
This root touch up was sticky to the touch and hard to wash out. I will not reorder.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Amy - We're truly sorry that our Color Kiss (Medium Brown #BR40) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Stephanie P.
septiembre 2, 2018
Touch up
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Stephanie P.
septiembre 2, 2018
Ok for a quick touch up.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Stephanie - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kerensa F.
agosto 30, 2018
Great match but rubs off
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Kerensa F.
agosto 30, 2018
Great color match but it rubs off...
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Kerensa - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Medium Brown). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
marie T.
agosto 26, 2018
Temporary Root Touch Up
Color seleccionado: Caoba oscuro
PUBLICADO POR:
marie T.
agosto 26, 2018
Liked the product at first, use it about once or twice a month.
Unfortunately the mascara like product dried up, becoming harder to apply.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Marie - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jane F.
agosto 22, 2018
Did not like
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Jane F.
agosto 22, 2018
Was not happy with it at all. To thick and not easy to apply.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jane - We're truly sorry that our Color Kiss (Medium Brown) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Brandie S.
agosto 20, 2018
Touch up
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Brandie S.
agosto 20, 2018
Covers great but i dont like the way it makes my hair feel
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Brandie - We're truly sorry that our Color Kiss (Dark Blonde) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Michele C.
agosto 13, 2018
Too Stiff!
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Michele C.
agosto 13, 2018
Color was great, but product left my hair extremely stiff and dry. I was not happy :(
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Michele - We're truly sorry that our Color Kiss (Blonde #BL40) left your hair feeling stiff. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Patricia D.
agosto 10, 2018
Love the color, not the feel
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Patricia D.
agosto 10, 2018
The color is great but it is not easy to apply and I don’t like how my hair feels after application.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Patricia - We're truly sorry that our Color Kiss (Dark Brown #BR50) did not provide the feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lisa G.
agosto 8, 2018
Touch up
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Lisa G.
agosto 8, 2018
Product is too thin! Makes your hair wet!
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Lisa - We're truly sorry that our Color Kiss (Medium Brown #BR40) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Bernie
agosto 7, 2018
Need more instruction
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Bernie
agosto 7, 2018
I think videos would help for application
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Bernie - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Brown #BR50). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kristi G.
agosto 6, 2018
Used once and never again
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Kristi G.
agosto 6, 2018
I was really excited about this product, but it wasn't at all what I expected. It did kind of cover the few greys I have, but it's goopy and left my hair feeling like there was something caked onto it. I followed instructions and combed through it, but it still looked and felt like I had something gross in my hair. It also did not perfectly match my other color, so I ended up still seeing a color difference between my roots and the rest of my hair. I disliked it so much that I won't even use what I received.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Kristi - We're truly sorry that our Color Kiss (Medium Brown) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Amelia R.
agosto 6, 2018
Blonde roots
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Amelia R.
agosto 6, 2018
Blonde roots are achieved if you already have gray or light hair underneath. But not on brown roots.
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PUBLICADO POR:
Desiree R.
Respuesta de nuestros expertos
Amelia - We're truly sorry that our Color Kiss (Blonde #BL40) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Sally C.
julio 30, 2018
like application process
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Sally C.
julio 30, 2018
Using all three ways of application, this product looks most natural on the grays around the face. T he color did not blend well with the my hair color by the time the roots had grown
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Sally - We're truly sorry that you were not 100% satisfied with our Color Kiss Temporary Root Touch Up. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Barb B.
julio 26, 2018
Roots
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Barb B.
julio 26, 2018
I found the touch up messy to use & made my hair feel brittle
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Barb - We're truly sorry that our Color Kiss Temporary Root Touch Up did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Lyndsey B.
julio 26, 2018
Temporary root touch up
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Lyndsey B.
julio 26, 2018
Hard to use!
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Lyndsey - We're truly sorry that our Color Kiss - Temporary Root Touch Up did not meet your expectations and was hard to use. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Theresa H.
julio 25, 2018
It's ok
Color seleccionado: Castaño más oscuro/Negro
PUBLICADO POR:
Theresa H.
julio 25, 2018
It's ok. Makes my hair stiff and sticky.
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PUBLICADO POR:
.
Respuesta de nuestros expertos
Theresa - We're apologize that the Color Kiss Root Touch Up made your hair feel stiff and sticky. We have sent you an email to remedy the issue, per our Satisfaction Guarantee. We value every client, and want to be sure we get you taken care of. Keep an eye on your inbox for more details.
PUBLICADO POR:
Kate G.
julio 19, 2018
Did not work
Color seleccionado: Castaño oscuro #BR50
PUBLICADO POR:
Kate G.
julio 19, 2018
I used it twice and both times it did not adhere to my hair. It was as though I did not put anything on my hair. Instead, I used my mascara to hide some of the gray and that worked.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Kate - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Brown). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Jamie B.
julio 16, 2018
It's like paint
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Jamie B.
julio 16, 2018
It goes on like paint and spreads with brushing- but when it dries it hardens and makes my hair stiff
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jamie - We're truly sorry that our Color Kiss (Medium Brown) made your hair stiff, when dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Shannon V.
julio 15, 2018
Very messy
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Shannon V.
julio 15, 2018
This product was difficult to apply and left droplets of color all over my bathroom counter. The applicator was difficult to work with and I ended up only using it around the front edges of my hair, for fear of getting the brush tangled in my hair. Won't be purchasing again.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Shannon - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Medium Warm Brown). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Vikki P.
julio 14, 2018
Messy and hardly any coverage
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Vikki P.
julio 14, 2018
This has to be the worst root touch up product I have ever bought. I wouldn’t recommend this item.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Vikki - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Renee C.
julio 11, 2018
overspray
Color seleccionado: Castaño medio cálido #WM40
PUBLICADO POR:
Renee C.
julio 11, 2018
too complicated to use around hair line
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Renee - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Medium Warm Brown). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Dee M.
julio 8, 2018
Good coverage
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Dee M.
julio 8, 2018
Wand a bit sticky to use, too much colour on wand and sticks in hair
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Dee - We're truly sorry that our Color Kiss (Medium Brown) was difficult to use. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Bea M.
julio 5, 2018
Nothing Like the Real Thing
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Bea M.
julio 5, 2018
Leaves dull dry look and touch.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Bea - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Diana T.
julio 5, 2018
Too Sticky!
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Diana T.
julio 5, 2018
This formula is too sticky. Couldn’t see any difference between this and mascara except for doubling of the price. Why can’t they formulate this as a light oil based gel instead ?
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Diana - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Medium Brown). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Edith-Rae I.
julio 5, 2018
how do I get "two of a Kind"?? it was great eye brow color
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Edith-Rae I.
julio 5, 2018
need two of a kind
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Edie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
PUBLICADO POR:
Beth B.
junio 30, 2018
Root touch up
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
Beth B.
junio 30, 2018
Made hair sticky and brittle looking even after two washes. Still trying to figure out how to get it out of my hair!
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Beth - We're truly sorry that our Color Kiss (Medium Brown) made your hair sticky and brittle. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Chollet R.
junio 28, 2018
Root Touchup
Color seleccionado: Rubio oscuro
PUBLICADO POR:
Chollet R.
junio 28, 2018
I have only used this once. The color is good but I don't like the texture. I have not experimented further, however. I will confer with eSalon before using it again.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Chollet - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Blonde). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Mary W.
junio 26, 2018
Coverage
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Mary W.
junio 26, 2018
Covers alright, just don't like the sticky feeling it leaves my hair.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Mary - We're truly sorry that our Color Kiss (Blonde) left a sticky feeling in your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Vicki H.
junio 22, 2018
didn't match my hair color
Color seleccionado: Cobrizo más claro
PUBLICADO POR:
Vicki H.
junio 22, 2018
I was warned this wouldn't match my hair cilor, but i took a chance.. the light copper was very red and didn't blend in naturally.. it's pretty easy to use.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Vicki - We're truly sorry that our Color Kiss (Lightest Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Jean E.
junio 21, 2018
Not best application
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Jean E.
junio 21, 2018
Rather have a spray, not easy to use
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Jean - We're truly sorry that our Color Kiss (Dark Red) was difficult to use. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
sandra H.
junio 19, 2018
Temporary Root touch up
Color seleccionado: Castaño medio #BR40
PUBLICADO POR:
sandra H.
junio 19, 2018
I did like tit it didn't cover my Gray
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Sandra - We're truly sorry that our Color Kiss (Medium Brown) did not cover your grays like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Karen M.
junio 17, 2018
Root touch
Color seleccionado: Rubio #BL40
PUBLICADO POR:
Karen M.
junio 17, 2018
Difficult to apply and dried darker than my color. It did cover the white though
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Karen - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Blonde). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Cavette W.
junio 16, 2018
Not what I thought
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Cavette W.
junio 16, 2018
I didn't like this at all, it dries out the hair and gets tacky, doesn't blend well
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Cavette - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Kathy V.
junio 13, 2018
Didn't work
Color seleccionado: Castaño claro #BR30
PUBLICADO POR:
Kathy V.
junio 13, 2018
Used the Temporary Root Touch-Up for the first time and was extremely disappointed. I had bought it as an emergency fix and decided to try it out before actually needing it in an emergency. Thank Heavens I did that. It not only didn't cover the grey, didn't remotely match my existing (esalon colored) hair, it also left the hair feeling stiff, clumpy and uncomfortable. Would never use it when I was thinking of getting lucky.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Kathy - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Brown #BR30). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Virginia E.
junio 9, 2018
Bad
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Virginia E.
junio 9, 2018
Totally didn’t match my color.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Virginia - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
PUBLICADO POR:
Karri J.
junio 8, 2018
Adequate but not ideal
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Karri J.
junio 8, 2018
I had high hopes for this product. Unfortunately, it did not live up to my hopes. It didn't cover my grey well and it made my hair looked sticky and wet all day. It didn't hide anything but made it look worse...everyone could tell I was trying to hide my roots. It's not like I have a ton of grey hair either.. I'm in my early 30's. I've had better luck with powder than with this product. I would not recommend this product to a friend.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Karri - We're truly sorry that our Color Kiss (Dark Red) did not cover your grey like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Ange M
junio 8, 2018
Too stiff
Color seleccionado: Cobrizo claro
PUBLICADO POR:
Ange M
junio 8, 2018
The color of this product blended well, but it is WAY too stiff for me to use. I’ve used similar root touch up products in the past and have loved the way they cover, but the color has always been off. I was excited to finally find one that matched beautifully, but extremely disappointed with how the product felt on my hair. Love other products, but unfortunately will not be able to enjoy this one :(
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Ange - We're truly sorry that our Color Kiss (Light Copper) did not provide the coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
PUBLICADO POR:
Marie C.
junio 6, 2018
Not a good hair mascara
Color seleccionado: Caoba oscuro
PUBLICADO POR:
Marie C.
junio 6, 2018
Unfortunately this is very sticky and difficult to apply. It can easily get on your skin easily, dries slowly, and it does not look nice in your hair. Looks like you put a big clump of mascara in your hair to cover gray.
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PUBLICADO POR:
Kaelin K.
Respuesta de nuestros expertos
Marie - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
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