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First - I love the color. I used the suggested color when ordering - spot on perfect! On to application - there's room for improvement here. The color is a bit runny, upon pulling the application brush out, it dripped everywhere. Then there's the application brush, it's not very effective given the runny consistency of the liquid color.
Jules - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Hanna W.
March 20, 2018
Could be better
Reviewed Color: Dark Auburn
POSTED BY:
Hanna W.
March 20, 2018
Color is okay but I don't like how it makes my hair feel or the lack of shine.
Hanna - We're truly sorry that our Color Kiss (Dark Red #RD50) did not provide the look and shine you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Arlene K.
March 18, 2018
Jury still out
Reviewed Color: Copper
POSTED BY:
Arlene K.
March 18, 2018
I needed something to touch up my grey roots between colors. I haven’t used this very much except around my face. It seems like the color ends up on my scalp rather than my roots. It could be my application technique.
Arlene - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Cynde - We're truly sorry that our Color Kiss left your hair feeling sticky. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Jennifer P.
March 17, 2018
Not a huge fan.
Reviewed Color: Blonde #BL40
POSTED BY:
Jennifer P.
March 17, 2018
The color seemed off and the bottle dried up quickly.
Jennifer - We're truly sorry that our Color Kiss (Blonde #BL40) did not provide the coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Patricia J.
March 15, 2018
Easy to use but darker than my hair
Reviewed Color: Lightest Copper
POSTED BY:
Patricia J.
March 15, 2018
By the time I needed this, my color was not as dark as when it first went on. The color in the touch up was darker than the rest of my color. Also, the wand was broken, when I tried to withdraw color wand , other part came apart and had to be fixed- happened every time color wand was withdrawn for the tube.
Patricia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Carmen M.
March 14, 2018
Great idea
Reviewed Color: Dark Brunette
POSTED BY:
Carmen M.
March 14, 2018
But not great result I have fly always so when I push back my hand ends up with color or I end up with streaks on my face
Carmen - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Jane - We're truly sorry that our Color Kiss (Dark Red #RD50) did not provide the coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Laura S.
March 12, 2018
Not good for stubborn greys
Reviewed Color: Medium Brunette
POSTED BY:
Laura S.
March 12, 2018
I really wanted to like this but I don’t. It doesn’t cover wirey greys that well. The brush applicator is in need of redesign. Because of the brush design it doesn’t do a good job of evenly applying the product. The brushes on the other end also didn’t help to distribute the color. And after it’s in my hair it makes my hair feel crunchy and almost look oily/dirty.
35 of 36 people found this review helpful. Did you?
Laura - We're truly sorry that our Color Kiss left your hair feeling oily and crunchy. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
patricia P.
March 7, 2018
WELL
Reviewed Color: Dark Brunette
POSTED BY:
patricia P.
March 7, 2018
I don't like the wetness and dry time. I prefer a spray in. But, you never have my color so I have started buying Loreal and I love it.
Patricia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection!
POSTED BY:
Susan C.
March 5, 2018
Very Disappointed
Reviewed Color: Medium Brunette
POSTED BY:
Susan C.
March 5, 2018
This was my first time purchasing this root touch up. I will not be using the rest of this tube or buying again in the future. It is awkward to apply and leaves my hair sticky and unnatural looking and feeling.
Susan - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Angela R.
February 27, 2018
It's like glue
Reviewed Color: Medium Brunette
POSTED BY:
Angela R.
February 27, 2018
I am giving this product 2 stars only because it did cover my grey roots. HOWEVER, even after a shower and washing my hair it still feels sticky and tacky like glue. I am NOT pleased with this. I don't even know what to do to wash this stuff out, as my shampoo sure didn't work.
Angela - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Ceceilia - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
susan D.
February 23, 2018
Love the idea - hard time getting a color that works
Reviewed Color: Light Brown #BR30
POSTED BY:
susan D.
February 23, 2018
Although it is called light brown, the color is rather dark.
Susan - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Susan Kavanagh
February 13, 2018
Hard on my hair
Reviewed Color: Copper
POSTED BY:
Susan Kavanagh
February 13, 2018
Every product I have ordered from ESalon has been outstanding, until now. I am a little disappointed with the Temporary Root Touch up, the color is fine, but the execution of the product and combing it through when dry is very hard on my hair. I have fine hair anyway and losing any amount is difficult, so when i comb this through it feels like my hair has glue in it. Hard to comb through and leaves it feeling hard and sticks up. I do like the volume it gives once I can figure out getting it styled!
Susan - We're truly sorry that our Color Kiss (Light Copper #CP30) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Deb - We are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your disappointing experience.
POSTED BY:
Rose-Lys J.
February 9, 2018
It got stuck to my hair ... but good color
Reviewed Color: Medium Warm Brown #WM40
POSTED BY:
Rose-Lys J.
February 9, 2018
The recommended color was great, but was harder to use than mascara. I think the bristles need to be more spaced out.
Rose-Lys - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss Temporary Root Touch-Up. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Madelaine - Thank you for your feedback on our Color Kiss Temporary Root Touch-Up. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Tara C.
February 8, 2018
Covers great, but not for me
Reviewed Color: Dark Brunette
POSTED BY:
Tara C.
February 8, 2018
It covers my grey hairs great, but you can't wash it out so it feels like I have put mascara on my hair. I think the spray cover up would work better, it just wasn't available in time for my order to ship.
Tara - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern and experience.
POSTED BY:
Veronica M.
February 8, 2018
Great coverage weird texture
Reviewed Color: Dark Brunette
POSTED BY:
Veronica M.
February 8, 2018
The feel of the root touch up could be better, more silky less sticky.
Veronica - We are always striving to create the best products possible, and we truly appreciate you reaching out to provide your feedback on our Color Kiss Temporary Root Touch-Up. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Kathleen E.
February 2, 2018
Not Impressed
Reviewed Color: Dark Auburn
POSTED BY:
Kathleen E.
February 2, 2018
I've used this product once and not sure if I will ever use it again. It's application is easy enough but the product is dry and very hard to spread. Maybe It's just me!
Kathleen - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Debra - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Deborah G.
January 28, 2018
Wrong Color recommendation
Reviewed Color: Copper
POSTED BY:
Deborah G.
January 28, 2018
This product works well but color recommended was way off
Deborah - We're truly sorry that our Color Kiss was not the color match you were looking for. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with the right color that will better suit your needs. Keep an eye on your inbox for more details.
Carol - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss at the part of your hair. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Alwaysrobsgirl
January 21, 2018
Sticky residue
Reviewed Color: Blonde #BL40
POSTED BY:
Alwaysrobsgirl
January 21, 2018
Left a very sticky residue in my hair that still isn’t completely out. Splattered all over the counter and made a big mess. It does cover but left my hair looking greasy. Not a good product for me.
Avonne - We're truly sorry that our Color Kiss did not provide the look and feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Andrea M.
January 20, 2018
Unhappy
Reviewed Color: Medium Brunette
POSTED BY:
Andrea M.
January 20, 2018
Packaging not good- remove top- brush comes off, splatters, and clumps
Andrea - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Dorothy M.
January 18, 2018
Nasty stuff
Reviewed Color: Blonde #BL40
POSTED BY:
Dorothy M.
January 18, 2018
I have washed my hair 2 times and still cannot get this sticky stuff out of my hair
Dorothy - We're truly sorry that you found our Color Kiss Temporary Root Touch-Up difficult to wash out, and truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Brenda - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Blonde #BL40). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Dawn - We're truly sorry that our Color Kiss made your hair feel crusty. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Linda O.
January 9, 2018
SLOW DRYING
Reviewed Color: Dark Blonde
POSTED BY:
Linda O.
January 9, 2018
The color was a little dark, but the main problem was with how long it took the product to dry on my hair. I applied with the wand and had to wait forever for it to dry so that I could brush it out with the other brush. Would not buy again!!!
Linda - We apologize for the disappointing experience you had with our Color Kiss Temporary Root Touch-Up. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Brenda C.
January 9, 2018
Best if you are darkening your shade
Reviewed Color: Dark Blonde
POSTED BY:
Brenda C.
January 9, 2018
I used the golden but it didn't work for me.
I think it is best if you are dying white hair blonde.
It would work best if you are darkening your shade
Brenda - We value your feedback, and truly appreciate you reaching out to let us know about your experience with our Color Kiss Temporary Root Touch-Up. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
Mirna - We value your feedback, and truly appreciate you reaching out to let us know our Color Kiss Temporary Root Touch-Up . We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Rita M.
January 8, 2018
Did not like this product at all. Could not match my hair color to the touch up
Reviewed Color: Copper
POSTED BY:
Rita M.
January 8, 2018
I was a bit skeptical of matching my hair color to the touch up which was difficult but I guess better than my gray roots. It did stay nicely, it just looked obvious. Application is awkward with clumping.
Rita - We're truly sorry that our Color Kiss did not provide the color match and application you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
doreen K.
January 7, 2018
not for me
Reviewed Color: Light Brown #BR30
POSTED BY:
doreen K.
January 7, 2018
find it sticky and difficult to blend. have been waiting for the spray to be back in stock. have used a different brand spray which i have liked better than this paint on.
Doreen - Thank you for taking the time to provide your feedback. We're truly sorry to hear you found our Color Kiss to be sticky and difficult to blend. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Teresa P.
January 3, 2018
Changes the hair texture
Reviewed Color: Copper
POSTED BY:
Teresa P.
January 3, 2018
The color is good but it made my hair stiff and wouldn't wash out. Made my hair "look" greasy.
Teresa - We're truly sorry that our Color Kiss Temporary Root Touch-Up left your hair stiff and look greasy. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
diane C.
January 3, 2018
the worst
Reviewed Color: Blonde #BL40
POSTED BY:
diane C.
January 3, 2018
difficult to use
super sticky
would never purchase again,total ripoff
Diane - We're truly sorry that you found our Color Kiss Temporary Root Touch-Up difficult to use and super sticky. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Joy C.
January 2, 2018
Too messy
Reviewed Color: Medium Warm Brown #WM40
POSTED BY:
Joy C.
January 2, 2018
The plastic bristle brush needs to be changed asap. When pulling out the brush to apply the color, there is a lot of sprinkling everywhere also the brush is too hard so color is not being applied properly. The brush needs to be softer. That's the reason I switched to the spray but for this order it was out of stock so I had to revert back temporarily. Very frustrating!!
Joy - We apologize for the disappointing experience you had with our Color Kiss Temporary Root Touch-Up. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Myra - Thank you for your feedback. We apologize you found our Color Kiss Temporary Root Touch-Up difficult to use. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Linda S.
December 27, 2017
Just ok
Reviewed Color: Dark Auburn
POSTED BY:
Linda S.
December 27, 2017
Like the fact that it matches my color exactly, ok for gray coverage, but hate that my hair feels so dry and brittle after using it!
Linda - We’re sorry that you were unsatisfied with our Color Kiss Temporary Root Touch-Up and that it left your hair feeling so dry and brittle. We're always looking to improve our service and products, and have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Terry R.
December 24, 2017
Drys hard and looks Un-natural.
Reviewed Color: Dark Brunette
POSTED BY:
Terry R.
December 24, 2017
The color cover up works but it has a heavy residue which was not as natural looking or feeling as the rest of my hair. It was an obvious touch up.
Terry - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Robin V.
December 22, 2017
Not my thing
Reviewed Color: Medium Brunette
POSTED BY:
Robin V.
December 22, 2017
The color seemed a bit dark for my hair. Hard to get just the right color. It did not shampoo out right away. It took 3 days of shampooing to get it not to feel hard at my hairline. The color did not stay on the small hairs at my ear. I would not try tjis again.
Robin - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
olga C.
December 17, 2017
left hair stiff
Reviewed Color: Blonde #BL40
POSTED BY:
olga C.
December 17, 2017
It didn't cover very well and it left my hair stiff.
Olga - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the coverage and results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Chris M.
December 15, 2017
Sticky messy, too dark color
Reviewed Color: Blonde #BL40
POSTED BY:
Chris M.
December 15, 2017
This product took a week to completely wash out of my hair. Way too dark for my light blonde color. I used just the tiniest bit on the roots at my part and it adhered like glue. I wish I could have gotten my money back. I had to shampoo five times, very specifically trying to get the gunk out. Very dissapointed! Love your other products, though.
Chris - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Jackie - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Diane R.
December 12, 2017
This stuff was like tar in my hair.
Reviewed Color: Copper
POSTED BY:
Diane R.
December 12, 2017
Just like tar. It stuck in my hair, right at the hairline where the roots show of course it was stuck to my hair and scalp. I had to wash it 5 times alternating with shampoo and conditioner to get it out.
Diane - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kate A.
November 22, 2017
MEH
Reviewed Color: Copper
POSTED BY:
Kate A.
November 22, 2017
Small amt of product, takes time to apply, hard to get looking right. I much preferred the spray root touch up.
Kate - We're truly sorry that our Color Kiss did not provide the results you expected. Since you were unhappy with your experience, we've added a $15 credit to your account, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Susan B.
November 21, 2017
Very messy
Reviewed Color: Medium Warm Brown #WM40
POSTED BY:
Susan B.
November 21, 2017
When I pulled the wand out of the bottle, the color sprayed everywhere. It’s also leaves a sticky residue in your hair. Thought it would be more precise than the spray, but the spray doesn’t leave your hair nearly as sticky!!!
Susan - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling sticky. Since you were unhappy with your results, we've issued a $15 credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Teri R.
November 17, 2017
No thanks
Reviewed Color: Blonde #BL40
POSTED BY:
Teri R.
November 17, 2017
This is applied like mascara. Not happy about that at all.
Teri - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Cindy M.
November 13, 2017
It was strange
Reviewed Color: Blonde #BL40
POSTED BY:
Cindy M.
November 13, 2017
The color was fine ; but it was waxey and had a bad smell. It seemed like shoe polish to me. I did not at all care for it.
Cindy - We appreciate your feedback. We're truly sorry that our Color Kiss did not provide the experience you expected. We value every client, and look forward to providing you with a product that will better suit your needs.
Susan- We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
POSTED BY:
Audrey S.
November 11, 2017
Heavy waxy feel but did cover grey
Reviewed Color: Medium Warm Brown #WM40
POSTED BY:
Audrey S.
November 11, 2017
To put enough to cover grey roots made hair feel like it had a heavy waxy coating on it. It did cover the grey but couldn't wait to wash it out and put real color in my hair. I did wash it out 1st before I applied dye because I was afraid it might keep the permanent dye from sticking.
Audrey Lynn - We're sorry to hear you didn't like our Color Kiss Temporary Root Touch-Up. Per our Satisfaction Guarantee, we've added a credit to your account. Please look for our email for further details.
POSTED BY:
Mary M.
November 11, 2017
Product is good but hard to use!
Reviewed Color: Blonde #BL40
POSTED BY:
Mary M.
November 11, 2017
The product adds a lot of body to my hair. As I became more familiar with the application I tried to separate my hair with my left hand and apply with right hand the container fell and spilled color on my bathroom counter:( yikes! It did come off. The next time I used it, I got a 3oz plastic cup so I could stand the cylinder in the cup while I "painted" my hair roots with root kiss! It looks pretty good but not as Shiney as my hair color.
Mary - We're so happy to hear that you're enjoying your Color Kiss! We truly value your feedback and look forward to hearing from you again in the future.
POSTED BY:
Tammy G.
November 9, 2017
Touch up stick
Reviewed Color: Dark Auburn
POSTED BY:
Tammy G.
November 9, 2017
I've used it a couple of times and I'm not finding it very friendly. I put it on let it dry and when I brush it it's still kind of crusty in the color looks red but it's actually Brown.
Tammy- Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Lynette K.
November 7, 2017
Temporary Root Touch-Up
Reviewed Color: Light Brown #BR30
POSTED BY:
Lynette K.
November 7, 2017
I tried this product a couple of times but it made my hair feel sticky. I just didn't like how my hair felt after use. I will not use this again on my roots.
Lynette- Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Demi O.
November 7, 2017
Root Touch-Up
Reviewed Color: Lightest Copper
POSTED BY:
Demi O.
November 7, 2017
Wish they had this product with a smooth brush instead of the curly brush. It's not good for curly because it will tagle up your hair.
Demi- Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Joy F.
October 31, 2017
Not a great product
Reviewed Color: Medium Brunette
POSTED BY:
Joy F.
October 31, 2017
I usually get the cover story spray but the brown has been out of stock for MONTHS! I thought I would try this. This product makes your hair very stiff and it is extremely hard to apply. I will never purchase it again.
Joy- We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up in Medium Brown. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Gwendolyn W.
October 24, 2017
Covers but rough texture
Reviewed Color: Dark Auburn
POSTED BY:
Gwendolyn W.
October 24, 2017
It covers the grey but feels rough & course in your hair
Gwendolyn- We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information
POSTED BY:
Sandy
October 21, 2017
Great root cover up except the texture.
Reviewed Color: Dark Brunette
POSTED BY:
Sandy
October 21, 2017
This is great for covering those pesky gray hairs that pop up in between colorings. My only complaint is the texture after it dries. It is very hard and crunchy. I've tried brushing it out but it still stays hard. Am I doing something wrong? Or is this just how the formula works? I tried using mascara before I purchased this and the texture is much better!
Sandy- Thank you for your feedback. We apologize for the disappointing experience you had with the texture of our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We have gone ahead and reached out to you with tips on how best to use this product as well! We hope to continue helping you find hair perfection!
POSTED BY:
Robin L.
October 17, 2017
Not impressed
Reviewed Color: Medium Warm Brown #WM40
POSTED BY:
Robin L.
October 17, 2017
The temporary root touch up made the area I treated feel like straw. Maybe they all do, first time I’ve used it.
Robin- We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up in Medium Warm Brown. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Irena D.
October 17, 2017
So disappointed!
Reviewed Color: Dark Blonde
POSTED BY:
Irena D.
October 17, 2017
The product that I received was as dry as a bone.
The wand didn't even move, forget about pulling it out.
Since, I really needed a quick root cover. I added a water to the little tube. I've shaked it. No luck. Then I shaked it more and more. Finally, I got a sound that these two started to mix. As a result I got a liquidly blondish color solution and started to work with it. But the stuff didn't stay on the roots. Really unpleasant experience. I looked around and... voila! I used my Dior eyeshadow with the brush to cover the roots. OMG! It worked as a miracle. Maybe this Root Touch-Up was a defective or expired item, but I am done with this product for good.
Irena- We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Janie - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Per our Satisfaction Guarantee, we will reach out to you shortly with more information.
POSTED BY:
Tracie S.
October 15, 2017
Too dark
Reviewed Color: Dark Auburn
POSTED BY:
Tracie S.
October 15, 2017
I either picked the wrong color or this is a little strong for the red tone I picked. I thought the color was too dark. It did not blend in but rather stood out.
We're truly sorry that our Color Kiss did not provide the matching color you expected. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Jo W.
October 15, 2017
Leaves my hair hard at the roots
Reviewed Color: Medium Brunette
POSTED BY:
Jo W.
October 15, 2017
Covers the grey well however the brushes are too small to brush through once dry so your left with hard roots.
Jo- We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling hard at the roots. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Lisa C.
October 13, 2017
Temporary root touch up. Color kiss
Reviewed Color: Medium Brunette
POSTED BY:
Lisa C.
October 13, 2017
It is difficult to use the brush that comes with it. It is identical to an eyebrow brush that would be fine if I had short hair. But I have long hair so the brush tends to get tangled in my long hair. It is dificult to use on just my roots area. Maybe the spray would work better.
Lisa- We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up in Medium Brown. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Liz J.
October 12, 2017
Good color, hard to wash out
Reviewed Color: Copper
POSTED BY:
Liz J.
October 12, 2017
I love how it covers my grey roots, but I don't like the feel of my hair with it on. When I wash my hair, the color washes out, but the waxy feeling doesn't wash out. I have washed it 4 times and it still feels waxy on my roots. I'm afraid the dye won't take next time I color it! Don't think I'll use this again!
Liz- We’re sorry that you were unsatisfied with your color and that it left your hair feeling waxy, greasy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. We're always looking to improve our service and products, and truly value everything our clients say. We will be sending you more information shortly.
POSTED BY:
valerie C.
October 11, 2017
Brush in
Reviewed Color: Darkest Brunette/Black
POSTED BY:
valerie C.
October 11, 2017
I've been waiting to get this product for a couple years... Really. It never seemed to be available. So now that I have it.. Well it's OK but doesn't cover that well
Valerie - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Black). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Carol L.
October 9, 2017
Color was great, but..
Reviewed Color: Blonde #BL40
POSTED BY:
Carol L.
October 9, 2017
The color was a perfect match, however the mechanics of the base were not so perfect. Pulling the applicator out worked well, but when I reinserted it, the liquid in the base overflowed the top. I suppose I didn't realize just how liquid the serum was and how easily it could run out of the base. Thus, I lost what may have been quite a bit of the color serum. Too bad.
Carol- We're sorry to hear that you were disappointed by your experience with our Color Kiss Root Temporary Concealer. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
sharon H.
October 9, 2017
Colour Kiss
Reviewed Color: Light Brown #BR30
POSTED BY:
sharon H.
October 9, 2017
I was disappointed with this product. After trying it on two occasions I found it to be too tacky and unpleasant to touch.
Sharon- We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Concealer. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Kassandra N.
October 7, 2017
Maybe it's my technique?
Reviewed Color: Light Brown #BR30
POSTED BY:
Kassandra N.
October 7, 2017
I recently used this for the first time, when I had 1/2 inch of grown out gray and no time to color.
Pros: the shade they recommended to go with my color was great. It really was a perfect match!
Cons: it was thick and crunchy, even when combed through. I can't imagine using this on all my roots (I only did a small section.)
Caveat: perhaps it was my technique, that I applied it wrong? I will give it another try when needed and will update my review.
Megan - While we're glad that you're enjoying Color Kiss overall, we're sorry that you were unhappy with the shade of red. We're constantly looking to improve our service and products based on what clients, like you, share with us.
Terrie - Thank you for your review. We are always looking for ways to improve our products and appreciate your feedback.
POSTED BY:
Barbara O.
October 1, 2017
Temporary Root Touch-Up
Reviewed Color: Dark Blonde
POSTED BY:
Barbara O.
October 1, 2017
Not really pleased with the receipt of this item. I had closed the order out before ordering it, but obviously you sent it anyway. I have tried it and am not especially please with it. I preferred the spray touch better. Also, it was too light for my hair roots and did not do much to cover the gray roots. The spray was also too light, but I still liked it better. Thanks, Barbara O.
Barbara- We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up in Dark Blonde. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Debra - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Jessica L.
September 29, 2017
Covers up greys, but not a great product
Reviewed Color: Medium Brunette
POSTED BY:
Jessica L.
September 29, 2017
While this does the job of covering up new growth (greys), it caused quite an itchy feeling. It's also been 3 days since I've shampooed it out, and I can still feel it there... The hairs in which I applied it are tough (as if they have hairspray in them), even though I've shampooed the last 3 days.
Jessica - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Cari C.
September 28, 2017
meh, but I love the spray touch-up!
Reviewed Color: Dark Brunette
POSTED BY:
Cari C.
September 28, 2017
In a pinch this does the bare minimum. The clear cap doesn't stay on, so it is always being fiddled with. The mascara type brush is good in theory, but it is difficult to just brush the roots, there is no good angle. I buy the spray, Cover Story, but they have been out of brown for a very long time
Cari - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Karen H.
September 13, 2017
Only product I haven't liked
Reviewed Color: Medium Brunette
POSTED BY:
Karen H.
September 13, 2017
This product is hard to use and makes hair so stiff at the roots, you must wash hair 3 times to get it out.
Karen- We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up in Medium Brown. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Bernadette B.
September 13, 2017
Used once but no more...
Reviewed Color: Blonde #BL40
POSTED BY:
Bernadette B.
September 13, 2017
I bought this to take on holiday as I was going for a few weeks and knew I would need a 'touch-up' before I came home. Unfortunately I found it difficult to get the product evenly on the roots and it was clumpy. It dried very stiff and felt sticky even after I'd tried to wash it out and the colour stayed in patches...not a good look. I think I'd prefer a spray product. Great idea and convenient package but not easy to apply though other users seem to have got the hang of it so maybe I was doing something wrong! :(
Bernadette- We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up in Blonde. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Heather O.
September 12, 2017
Didnt do it for me
Reviewed Color: Lightest Copper
POSTED BY:
Heather O.
September 12, 2017
I never went back to this product because it didnt really match the color I had and the texture was weird.
Heather - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
SHEILA H.
September 5, 2017
No bad....just not great!
Reviewed Color: Dark Brunette
POSTED BY:
SHEILA H.
September 5, 2017
This is not a bad product, but probably would like it better if the applicator wan did not get caught in my hair. I would like to have the option to have a sponge or tooth brush type wan to apply touch-up color.
Sheila- Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Deb D.
August 31, 2017
It works but....
Reviewed Color: Dark Blonde
POSTED BY:
Deb D.
August 31, 2017
This product covers the gray very well. It blends in with my color nicely but.... once it is in my hair it is so stiff that if I try to comb my hair or run my hands through my hair I feel it and it bugs me.
Deb- Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
sylvie S.
August 29, 2017
Lumpy
Reviewed Color: Medium Brunette
POSTED BY:
sylvie S.
August 29, 2017
I didn't like how it went on so lumpy, hard to use
Sylvie - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Kathy K.
August 25, 2017
Difficult to apply
Reviewed Color: Blonde #BL40
POSTED BY:
Kathy K.
August 25, 2017
The coverage is good, but the applicator is diificult to use.
Kathy - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Marion I.
August 23, 2017
Not easy to apply
Reviewed Color: Light Brown #BR30
POSTED BY:
Marion I.
August 23, 2017
Not easy to apply & it does come off on your hands.
Could not find anywhere on site to return.
Marion - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Tula - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Wendy G.
August 18, 2017
Disappointed
Reviewed Color: Lightest Copper
POSTED BY:
Wendy G.
August 18, 2017
Love all products so far, but the temporary root touch up just wasn't effective. Seemed dried out... couldn't get enough on the small applicator. Gave up after applying to part and temple areas... followed instructions..washed hair. Nothing. On the other hand, sill love all other products. Best hair color ...better that all the salons who have attempted to color my red hair.
Wendy - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Jeanne - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Karla V.
August 17, 2017
Not for me
Reviewed Color: Medium Brunette
POSTED BY:
Karla V.
August 17, 2017
I didn't like how the product left my roots stiff and hard to wash off, It took several days. I won't be using this again.
Karla - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Stacey M.
August 15, 2017
Good for touch ups
Reviewed Color: Medium Brunette
POSTED BY:
Stacey M.
August 15, 2017
This is a great product for touch ups. I didn't like the way it made my hair feel. It was stiff.
Stacey- Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Teresa L.
August 6, 2017
great color and idea
Reviewed Color: Medium Brunette
POSTED BY:
Teresa L.
August 6, 2017
the comb with it pulled hairs out way too much
love most everything esalon makes tho more than any company out there!
Teresa- Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Audrey I.
August 6, 2017
Stiff
Reviewed Color: Light Brown #BR30
POSTED BY:
Audrey I.
August 6, 2017
This product left the touched up areas stiff and dark.
Audrey - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Teresa L.
August 6, 2017
great idea & color yet pulled hair out
Reviewed Color: Copper
POSTED BY:
Teresa L.
August 6, 2017
color was great but not for me...just ripped thru my hair....pulling hairs out. wish had wider spaces in comb ... maybe my hair too thick
Teresa- Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Sue P.
August 3, 2017
Made my part look greasy
Reviewed Color: Dark Auburn
POSTED BY:
Sue P.
August 3, 2017
I bought this product to touch of some of the grey hairs that seem to pop up in my part before the rest of my hair color needs to be redone. I tried the product 4 or 5 times, trying various techniques, and it always made my part very sticky and kind of greasy looking. I like to have my hair kind of tousled looking and where I used the touch up it was heavy and sticky. The color was good and it did temporarily hide the grey, but it made my hair look bad in general when I used it, so I wouldn't recommend.
Sue - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touchup. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Eileen B.
August 2, 2017
Gunk up
Reviewed Color: Blonde #BL40
POSTED BY:
Eileen B.
August 2, 2017
This product did not touch-up my roots, it put a layer of gunk that made me need to wash my hair as soon as possible. Threw the temporary root touch-up away. I will never "root gunk-up" my hair again.
Eileen - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Kiera B.
July 31, 2017
Root Touch Up
Reviewed Color: Blonde #BL40
POSTED BY:
Kiera B.
July 31, 2017
This is a little too;thick. I would rather have a root touch up that I could spray onto my roots.
Kiera - We're truly sorry that our Color Kiss Temporary Root Touch Up did not provide the experience you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
Sandra - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Sharon E.
July 18, 2017
Had to try for those temple gray
Reviewed Color: Copper
POSTED BY:
Sharon E.
July 18, 2017
I tried this for those gray roots at the temple. Can't say I like it. It's like putting mascara on my hair.
Sharon - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs
POSTED BY:
Sunny
July 17, 2017
Not great
Reviewed Color: Medium Warm Brown #WM40
POSTED BY:
Sunny
July 17, 2017
Didn't manage to cover the gray I was trying to hide.
Sunny - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Cheryl M.
July 12, 2017
Doesn't wash out well
Reviewed Color: Medium Brunette
POSTED BY:
Cheryl M.
July 12, 2017
The touch-up worked pretty well but, didn't really blend as well as I had hoped. Also, where applied, it made my hair feel very stiff and sticky. After washing the color appears to be gone but, my hair still feels very stiff and sticky. It's made it very hard to comb through and very hard to part like it normally does. Hope you can help with these issues. Thanks.
Cheryl - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the experience you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
Shannon- We're truly sorry that our Color Kiss did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Colleen C.
July 3, 2017
Root Touchup
Reviewed Color: Dark Brunette
POSTED BY:
Colleen C.
July 3, 2017
I did not like this at all. It was clumpy, was hard to apply without staining my hair part, and dried hard and sticky- it looked awful!
Colleen- We're sorry to hear that you didn't like our Color Kiss Temporary Root Touch-Up. We've added a credit to your account in the amount of your purchase. Check your email for more information.
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