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Rebecca - We're sorry to hear our Color Kiss Temporary Root Touch-Up wasn't your favorite. We've added a credit to your account so you can try something new. Look for our follow-up email for more information.
POSTED BY:
StubbornGirl08
June 26, 2017
It clumped my hair and made it hard!
Reviewed Color: Medium Warm Brown #WM40
POSTED BY:
StubbornGirl08
June 26, 2017
I was really disappointed with the "Color Kiss". It made my hair clumpy and hard and it looked awful on my hair. Almost looked like I got dried mascara on my hair. I've tried it a couple of times and had the same results so just threw it out! Disappointed with this product since I love so many of the other ones!
StubbornGirl08- We're sorry the Color Kiss in medium warm brown didn't meet your expectations. We will be issuing a credit to your eSalon account for this product. There's a comb section on the product that helps blend and smooth out the color. Look for a follow-up email for more information. We hope this helps!
POSTED BY:
Jennifer G.
June 21, 2017
Not Impressed
Reviewed Color: Blonde #BL40
POSTED BY:
Jennifer G.
June 21, 2017
I didnt care for the color or feel after application.
Jennifer - We're truly sorry that our Color Kiss Temporary Root Touch Up did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Linda C.
June 14, 2017
Don't like the brush.
Reviewed Color: Darkest Brunette/Black
POSTED BY:
Linda C.
June 14, 2017
It was hard to use the brush/comb. It sticks to my other hair when I'm trying to color the gray ones. It doesn't grab/cover the target area. Will not buy again.
Linda- Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Tanya C.
June 14, 2017
Dries stiff
Reviewed Color: Medium Brunette
POSTED BY:
Tanya C.
June 14, 2017
Added to part line to help keep out that silver glimmer. Doesn't move well after application and need to wash soon after using.
Tanya - We're sorry to hear that you were disappointed by your experience with our Color KissTemporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
JUDY S.
June 8, 2017
Color kiss
Reviewed Color: Copper
POSTED BY:
JUDY S.
June 8, 2017
Color kiss covers nicely but not close to my color and is not easy to apply
Judy - We're sorry to hear you found the Color Kiss difficult to apply. We've supplied a few different types of brushes for different application experiences, but feel free to use any other brush that makes you feel the most comfortable. Our licensed stylists are always happy to help with application suggestions, so feel free to reach out if you need more help!
POSTED BY:
Liz S.
June 5, 2017
Hated it
Reviewed Color: Copper
POSTED BY:
Liz S.
June 5, 2017
Stuff was like glue, flaked out of hair, total waste of money‼️
Liz - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
Luisie B
June 4, 2017
Not as described
Reviewed Color: Medium Brunette
POSTED BY:
Luisie B
June 4, 2017
Once you put it on it looks great but if you comb or brush your hair again during the day it will dissipate until it disappears
Luisie - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
Sharon N.
June 2, 2017
The color and application is awful
Reviewed Color: Blonde #BL40
POSTED BY:
Sharon N.
June 2, 2017
This color doesn't help my roots at all. I can't use it.
Sharon - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
Asa S.
May 31, 2017
Root Touch-up
Reviewed Color: Blonde #BL40
POSTED BY:
Asa S.
May 31, 2017
Unfortunately I don't like this product as it makes my hair feels dirty and it starts to itch.
I don't think the result looks natural either.
Could be that the shade of the product doesn't match my hair colour.
Asa - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the results you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Ruby K.
May 29, 2017
Don't like the feel on my hair
Reviewed Color: Darkest Brunette/Black
POSTED BY:
Ruby K.
May 29, 2017
Takes a few runs of the wand to cover up the root grays. As a result, hair clumps where I touch-up. The direction says to comb it with the mini-comb when dry. When its dry, the comb doesn't run through easily. Dye goes on my fingers when I finger comb my hair. Hair feels course where touch-up is applied.
Ruby - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the results you expected. Upon reviewing your profile, we see we have added a credit to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Helga D.
May 28, 2017
Extra Hair Touch-up
Reviewed Color: Dark Auburn
POSTED BY:
Helga D.
May 28, 2017
I don't like this product as much as the others I have purchased. The consistancy is not really to my liking, but I do use it from time to time between hair coloring.
Helga - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Lori C.
May 28, 2017
Root touch up
Reviewed Color: Copper
POSTED BY:
Lori C.
May 28, 2017
The color quality is perfect, but the applicator is somewhat difficult to use.
Lori - We're sorry to hear you had difficulty with the applicator! We provide several different types of brushes and combs with the product, but you can use any brush or comb of your choice to apply the product. We hope this helps!
POSTED BY:
Nancy S.
May 26, 2017
Temporary Root Touch-Up is Not Worth the Effort
Reviewed Color: Copper
POSTED BY:
Nancy S.
May 26, 2017
I was not impressed with this touch up stick. It was slow to apply and it made my hair feel stiff and dry!
Nancy - We're sorry to hear that you were disappointed by your experience with our Color Kiss in Light Copper. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Mindi J.
May 25, 2017
"Recommended" color selection not right.
Reviewed Color: Dark Brunette
POSTED BY:
Mindi J.
May 25, 2017
I use eSalon hair color and based on my personalized hair color (medium to dark brown) eSalon recommended I get dark brown root touch up. It is way too dark and did not blend well enough with the wand. If in doubt, choose a lighter color for this product.
I will admit I have always preferred a cover-up that goes on like a powdered eye-shadow because that type of cover up blends better and does not leave spatters of color in my sink or on my clothes. Esalon, please consider offering this other kind of cover-up.
Mindi - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit in the amount of your purchase. We hope to continue helping you find hair perfection!
POSTED BY:
Whitney P.
May 17, 2017
Don't waste your money
Reviewed Color: Dark Auburn
POSTED BY:
Whitney P.
May 17, 2017
This product is pretty worthless. It is difficult to apply, always snags on my hair, the coverage is spotty at best, and the color doesn't blend. There are better products out there.
Whitney - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Beea
May 16, 2017
Touch up
Reviewed Color: Lightest Copper
POSTED BY:
Beea
May 16, 2017
Didn't match completely different color wasn't satisfied
Beea - We're sorry to hear the Color Kiss Temporary Root Touch-Up in Light Copper wasn't a great color match. We've added a credit to your account in the amount of your purchase to your account. We'll email you soon with more information.
POSTED BY:
Lena S.
May 11, 2017
Did not work at all
Reviewed Color: Copper
POSTED BY:
Lena S.
May 11, 2017
I am absolutely in love with other eSalon products but this absolutely did not work for me at all. Zero coverage and it left my roots looking unwashed and sticky so I'm really disappointed and really can't recommend this product. Sorry.
Lena - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Francine D.
May 8, 2017
Color Kiss Temporary Root Touch-Up in Light Brown
Reviewed Color: Light Brown #BR30
POSTED BY:
Francine D.
May 8, 2017
I have just received this and tried it out. It has given good coverage, but I would say the colour is dark brown, and not light brown. It has covered the grey roots that were showing, but the hairline is now darker than the rest of my hair, which is light golden brown.
Francine - We're truly sorry that our light brown Color Kiss did not provide the shade that you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Cindy A.
May 7, 2017
Not my favorite.
Reviewed Color: Dark Blonde
POSTED BY:
Cindy A.
May 7, 2017
A bit difficult to use on my medium length hair. Hair feels stiff after application dries.
Cindy - We're sorry to hear you didn't like our Color Kiss Temporary Root Touch-Up. We've added a credit so you can try something else. Look for our follow-up email!
Danielle- We're truly sorry that our Color Kiss did not provide the color you expected. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Anissa M.
April 27, 2017
Hard to use
Reviewed Color: Light Brown #BR30
POSTED BY:
Anissa M.
April 27, 2017
Nothing about this is nice - the stuff is clumpy and seemed to wear off - like I find grey and see the brown on other stuff- I had been getting the spray stuff and really enjoying it but it's been out of stock for months - gave this a try - stick with the spray stuff.
Anissa - We're sorry to hear you didn't love our Color Kiss Temporary Root Touch-Up. We've added a credit to your account in the amount of your purchase. Look for our email for more info.
POSTED BY:
Robin B.
April 26, 2017
Greese,,, Yuck
Reviewed Color: Dark Brunette
POSTED BY:
Robin B.
April 26, 2017
Just plain yuck. no different than putting blob of car geese on hair. My personal opinion.
Robin - We're sorry to hear you weren't happy with our Color Kiss Temporary Root Touch-Up. We've added a credit to your account, per our Satisfaction Guarantee. Look for our email for more information.
POSTED BY:
Jennifer L.
April 24, 2017
color kiss
Reviewed Color: Medium Brunette
POSTED BY:
Jennifer L.
April 24, 2017
This stuff is clumpy and I cant even use it. I love the spray I got before but it was out of stock so I thought I'd try this
Jennifer- We're sorry to hear that you didn't love our Color Kiss Temporary Root Touch-Up. It looks like we've already reached out to you to help you find your perfect match. We can't wait to hear how you love your new product!
Claudia - We're sorry you were unhappy with the results of your Color Kiss Temporary Root Touch-Up application. Per our Satisfaction Guarantee, we've added a store credit for the amount of your purchase to your account, and will be reaching out to you with recommendations.
POSTED BY:
Sharla B.
April 5, 2017
Stiff
Reviewed Color: Medium Brunette
POSTED BY:
Sharla B.
April 5, 2017
Not a good fit for me. I don't like the stiff residue.
Sharla- We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Caroline F.
March 30, 2017
Didn't Love It
Reviewed Color: Medium Brunette
POSTED BY:
Caroline F.
March 30, 2017
I guess I could just go buy some mascara and use that for coverup. It left my roots stiff and dull until I washed it out. This could be so much better if it was actual root color....maybe sell a small container of our colors so that we can quickly touch up in between colors. I don't know, maybe it's difficult to make a small size.
Caroline - We're sorry to hear our Color Kiss Temporary Root Touch-Up wasn't the product for you. We've added a credit to your account so you can try something else. Look to our email for more information.
POSTED BY:
Pia B.
March 30, 2017
Blonde a bit dark
Reviewed Color: Blonde #BL40
POSTED BY:
Pia B.
March 30, 2017
This blonde was quite a bit dark for my hair colour, but, blondes are hardest to blend, unfortunately it accentuated my roots. The formula is a bit claggy too.
Pia - We're sorry to hear you weren't pleased with our Color Kiss Temporary Root Touch-Up in Blonde. Since you weren't satisfied, we've added a credit to your account so you can try something new. Look for our follow-up email with more information!
POSTED BY:
Susan J.
March 27, 2017
Leaves buildup in hair
Reviewed Color: Dark Blonde
POSTED BY:
Susan J.
March 27, 2017
This root touch up does cover grays, but it feels waxy and hard and also leaves build up in hair that is hard to get out even after washing . Not a big fan of this. I would rather just color early than have to use this product. I haven't tried other cover ups before so not sure how it compares to other products on the market.
Susan - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Debra O.
March 21, 2017
Temp Root Touch Up and Others
Reviewed Color: Light Brown #BR30
POSTED BY:
Debra O.
March 21, 2017
I'm not sure but I have not had any luck with your hair care products besides my hair color. Perfect Ending was great, but now makes my hair droop. It could be my hair has changed. The root touch up does not go on easily and is clumpy when it does. Then when it dries it is hard and looks fake on the roots. I love the hair color, but will not get anymore of your products and would like to send some back....
Deborah - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up, and some of our other Hair Products. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchases, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
jennipher J.
March 14, 2017
Not for me
Reviewed Color: Dark Auburn
POSTED BY:
jennipher J.
March 14, 2017
I didn't like this product at all (it might be the only product I haven't liked from eSalon). It doesn't work in wet hair so since i don't blowdry my hair it doesn't work (when i had long hair). I also found it went on and stayed sticky. Just not the right product for me,
Jennipher- We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
LJ D.
March 12, 2017
ICK!
Reviewed Color: Dark Blonde
POSTED BY:
LJ D.
March 12, 2017
Major disappointment. Used once and won't be using again.
LJ - We're sorry to hear that you were disappointed by your experience with our [insert product name]. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Nicole C.
March 5, 2017
Too dark
Reviewed Color: Dark Auburn
POSTED BY:
Nicole C.
March 5, 2017
Didn't appear red at all, and was wayyy too dark. Closer to chocolate brown.
Nicole - We apologize that our Dark Red Color Kiss Temporary Root Touch-Up appeared browner than you expected. We have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will be reaching out to you shortly with our recommendations for a better fit for your needs.
POSTED BY:
Catherine P.
March 3, 2017
doesn't work
Reviewed Color: Dark Blonde
POSTED BY:
Catherine P.
March 3, 2017
this product - while a good idea - doesn't really work - it's sticky - and when it dries its hard - comb it out and its gone - not worth it
Catherine - We're sorry our Color Kiss Temporary Root Touch-Up in Dark Blonde didn't meet your expectations. We've added a credit to your account in accordance with our Satisfaction Guarantee. Look for our follow-up email for further details.
POSTED BY:
PunkRockWife
February 24, 2017
Not my favorite
Reviewed Color: Dark Auburn
POSTED BY:
PunkRockWife
February 24, 2017
You have to put this on then use the comb end once it dries or else it gets clumpy. If you are all over grey at roots like me this product is not really effective.
PunkRockWife - We're sorry to hear our Color Kiss Temporary Root Touch-Up is not for you. We've added a credit to your account so you can try something new. Look for our follow-up email for more information.
Jackie - We're sorry to hear you were unhappy with our Color Kiss Temporary Root Touch-Up in Blonde. Per our Satisfaction Guarantee, we've added a credit to your account in the amount of your purchase. Look for our follow-up email for more information.
POSTED BY:
Lisa C.
February 22, 2017
Used to like it.
Reviewed Color: Light Brown #BR30
POSTED BY:
Lisa C.
February 22, 2017
I used to like this but now i find it just makes my hair coarse. Not a fan of this anymore.
Lisa - We're sorry to hear you've fallen out of love with our Color Kiss Temporary Root Touch-Up in Light Brown. We've added a credit to your account so you can try to find a product that better suits you. We're sending you an email now with more information.
POSTED BY:
vicky L.
February 18, 2017
crunchy
Reviewed Color: Dark Blonde
POSTED BY:
vicky L.
February 18, 2017
not a fan of how it leaves a crust if you like on your hair. it covers ok but I would like it to be less noticeable. it is like putting makeup on your hair--
Vicky- We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Julie D.
February 5, 2017
root touch up
Reviewed Color: Blonde #BL40
POSTED BY:
Julie D.
February 5, 2017
I really wanted this to work, but i found the consistency very dry and my hair felt stiff.
Julie - We're so sorry to hear our Color Kiss Temporary Root Touch-Up wasn't for you. Per our Satisfaction Guarantee,we have added a credit in the amount of your purchase. Look for our follow-up email for more information!
POSTED BY:
Alice L.
January 29, 2017
Not a fan!
Reviewed Color: Blonde #BL40
POSTED BY:
Alice L.
January 29, 2017
Only product from this company that I did not like. It may work better on brunettes
Alice- We're sorry to hear you didn't like our Color Kiss Temporary Root Touch-Up in Blonde! Per our Satisfaction Guarantee, we've added a credit in the amount of your purchase to your account. Look for your follow-up email for more details!
POSTED BY:
Madi C.
January 27, 2017
The worst product I have purchased in years!
Reviewed Color: Dark Blonde
POSTED BY:
Madi C.
January 27, 2017
This product is very difficult to comb into your roots. Once it's in, you are supposed to let it dry and then brush it through with the other side of the wand - but it is a sticky and clumpy mess. Very disappointing from the company I recommend to everyone I know.
Madi - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Nicole M.
January 24, 2017
Eh eh eh
Reviewed Color: Copper
POSTED BY:
Nicole M.
January 24, 2017
Just like any root touch up, it's not a permanent fix, so you can't expect a miracle, but this went on like mascara and left my roots stiff and weird looking. If you aren't styling your hair to be in the same position all day, I wouldn't spend my money on it.
Nicole - We're sorry our Color Kiss made your roots stiff. Per our Satisfaction Guarantee, we have added a credit to your account in the amount of your purchase. Look for our follow-up email for more information!
Roxanne - We're sorry to hear you didn't care for our Color Kiss Temporary Root Touch-Up. We've added a store credit to your account to help you find your perfect match! Look for our follow-up email for more details.
POSTED BY:
Cristina P.
January 15, 2017
Too sticky and dry
Reviewed Color: Dark Auburn
POSTED BY:
Cristina P.
January 15, 2017
The color is great, it blended well, but it's too sticky and dull even when it was dry which made the small brush and comb useless.
Cristina - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling sticky and dull. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Janie J.
January 15, 2017
Too "gunky" for me.
Reviewed Color: Dark Blonde
POSTED BY:
Janie J.
January 15, 2017
I didn't like this...makes hair too stiff. A lot has to be applied to have effect and then it gets even stiffer.
Janie - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling stiff. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Kathleen G.
January 10, 2017
cancell
Reviewed Color: Dark Auburn
POSTED BY:
Kathleen G.
January 10, 2017
Still no match to my hair. I'm at a loss.It can't be that difficult to match
Kathleen - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Deanne C.
January 5, 2017
rough finish
Reviewed Color: Dark Auburn
POSTED BY:
Deanne C.
January 5, 2017
This covered my gray hair great. It did however leave a thick, heavy and tacky texture on my hair. I didn't use it again . It was very hard to comb through (step 2) with the brush provided.
Deanne - We’re sorry that you were unsatisfied with our Temporary Root Touch-Up and that it left your hair feeling thick and heavy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Marcy B.
January 4, 2017
No touch up for me
Reviewed Color: Blonde #BL40
POSTED BY:
Marcy B.
January 4, 2017
I do not like this product. It goes on like an old mascara and clumps up on your hair while making it sticky
Marcy - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling sticky. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Jen B.
January 1, 2017
Way too dark!
Reviewed Color: Dark Auburn
POSTED BY:
Jen B.
January 1, 2017
I love the idea of this product, but the dark red literally turns out looking black! I am naturally a dark blonde/grey, so this was a very stark contrast to my natural roots growing out. It did not match my red color at all. It would be better as a lighter color even though the color in the picture shows that it might have been a match.
Jen - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Kayte J.
December 30, 2016
Didn't really do much for disguising my roots
Reviewed Color: Blonde #BL40
POSTED BY:
Kayte J.
December 30, 2016
Lately my color shipment has made my hair dull or brassy. We tried tweaking the formula, and it became so ashy and looked awful with my skin tone. I must admit, the colorist was help full, but I've decided to cancel my subscription & go back to the salon. My color is gorgeous now!!
https://www.facebook.com/fontellakcash/posts/1158101054285243
Kayte- We apologize that your color came out differently than expected and that our Color Kiss did not provide the coverage you were expecting. We see that you account has been credited for this item so that you can choose another product to better suit your needs. Again, we apologize that you did not get the results you were expecting.
POSTED BY:
Michele K.
December 29, 2016
Incorrect color sent
Reviewed Color: Dark Auburn
POSTED BY:
Michele K.
December 29, 2016
I ordered a dark brown touch up and was sent red. I can't use it.
Michele - Thank you for your review and we apologize that you received the wrong color of our Color Kiss Temporary Root Touch-Up. Since you received the wrong product, we have gone ahead and sent you a replacement product of your choice, per our Satisfaction Guarantee. We value every client, and look forward to providing you with products that will always suit your needs.
POSTED BY:
Sheri S.
December 28, 2016
hard to apply
Reviewed Color: Blonde #BL40
POSTED BY:
Sheri S.
December 28, 2016
It's not easy to put on your roots, kinda like mascara.
Sheri - We're sorry to hear you had difficulty applying our Color Kiss Temporary Root Touch-Up. Per our Satisfaction Guarantee, we have added a credit to your account in the amount of your purchase. Look for an email from us with more information!
Pam - We're truly sorry that our Color Kiss did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Mariel V.
December 2, 2016
Sticky mess!
Reviewed Color: Dark Auburn
POSTED BY:
Mariel V.
December 2, 2016
Awful and sticky mess. Would've not paid for this... ever...
Mariel - We apologize that you had a negative experience with our Color Kiss Temporary Root Touch-Up. We don't want you to feel that you've wasted your money, so we've added a credit in the amount of your purchase to your eSalon account. Please look for our email with more information.
POSTED BY:
Heidi B.
November 26, 2016
Sticky
Reviewed Color: Dark Blonde
POSTED BY:
Heidi B.
November 26, 2016
This did cover the roots. However it was very sticky even after I combed it
Heidi - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling sticky. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Janet C.
November 24, 2016
Didn't like feel
Reviewed Color: Dark Auburn
POSTED BY:
Janet C.
November 24, 2016
The coverage is good but do not like the feel of it on my hair, feels stiff
Janet - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling stiff. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Angela H.
November 23, 2016
Covers gray, but...
Reviewed Color: Dark Auburn
POSTED BY:
Angela H.
November 23, 2016
This does cover the gray roots, but it gives a strange tacky, stiff, sticky feeling to my hair. It also causes my hair to look dull and flat where it is applied.
Angela - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling tacky and stiff. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Susan M.
November 18, 2016
Clumps
Reviewed Color: Dark Blonde
POSTED BY:
Susan M.
November 18, 2016
Hard to use. Clumps and leaves hair stiff and feeling dirty
Susan - Because you felt our Color Kiss was hard to use and made your hair feel dirty, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Barbara D.
November 7, 2016
Sticky!
Reviewed Color: Copper
POSTED BY:
Barbara D.
November 7, 2016
Yuck. I really do not like this product. While it does cover the gray along my root line, it leaves my hair feeling like I have put glue in it. Definitely will not purchase this product again.
Barbara - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Kamu
November 1, 2016
Mascara???
Reviewed Color: Light Brown #BR30
POSTED BY:
Kamu
November 1, 2016
Definitely didn't like this and didn't quite do covering up of grays like it suppose to
Kamu - Because you felt our Color Kiss didn't provide the coverage you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Sally B.
October 29, 2016
It was OK
Reviewed Color: Light Brown #BR30
POSTED BY:
Sally B.
October 29, 2016
It covered well and stayed on until the next shampoo but it was a little difficult to get enough coverage.
Sally - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Ginger - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Deborah S.
October 9, 2016
Not my favorite
Reviewed Color: Copper
POSTED BY:
Deborah S.
October 9, 2016
The color is not good on me and I've tried all of them in my color range. The product is also hard to apply with this mascara tool, it gets tangled up in the hair.
Deb - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Denice P.
October 6, 2016
Not for me
Reviewed Color: Light Brown #BR30
POSTED BY:
Denice P.
October 6, 2016
Too stiff, even after brushing through. Very clumpy.
Denice - Thank you for leaving your feedback. We apologize you did not love the Color Kiss product so we went ahead and added a credit for the amount of the product back to the account! Please let us know if there is anything else we could do to assist you further.
POSTED BY:
Wendy D.
October 3, 2016
Like the product-hate the applicator!
Reviewed Color: Light Brown #BR30
POSTED BY:
Wendy D.
October 3, 2016
I have used this product since it's introduction, and while I like the color and coverage, the newest applicator is almost impossible for me to use without getting color splattered on me and my counter, and on my hands. I also do not like the two-part way you need to put this on. First with the very small hard brush, then wait a while and use the other brushes to get rid of some of the stiffness. Please consider changing this!
Wendy - We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Patricia P.
September 21, 2016
Unhappy
Reviewed Color: Blonde #BL40
POSTED BY:
Patricia P.
September 21, 2016
I had trouble using the brush part of the applicator. My hair kept getting tangled. After washing, the color did not stay and there was a film on my hair.
Patricia - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Katherine P.
September 11, 2016
Not what I expected
Reviewed Color: Light Brown #BR30
POSTED BY:
Katherine P.
September 11, 2016
I wasn't to thrilled about applying this to my dry hair and leaving it on without washing it out. I apparently thought it was just something to touch up the white areas but it would color it like the regular application for localized spots but I'd wash it afterwards. Not a fan.
Katherine - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Shanea W.
September 8, 2016
don't love it
Reviewed Color: Blonde #BL40
POSTED BY:
Shanea W.
September 8, 2016
hard to apply, doesn't color as well as i need it to
Shanea - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Laura D.
September 1, 2016
Temporary Root Touch-Up
Reviewed Color: Blonde #BL40
POSTED BY:
Laura D.
September 1, 2016
Not the best product I've ever used. Maybe it just isn't meant for grey hairs. I was disappointed b/c I love eSalon products. It didn't seem to work for me.
Laura - We're truly sorry that our Color Kiss did not provide the results you expected. Upon reviewing your profile, we see that we consulted with you and were able to help you. We look forward to delivering the right results for you.
POSTED BY:
Nancy R.
August 22, 2016
Poor
Reviewed Color: Lightest Copper
POSTED BY:
Nancy R.
August 22, 2016
This product is a waste of time it does nothing to cover gray hair
Nancy - We're apologize that you were disappointed by your experience with our Color Kiss. Since you were unhappy with the results, we have added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information on how to redeem this credit.
POSTED BY:
Jennifer L.
August 19, 2016
Good and bad
Reviewed Color: Copper
POSTED BY:
Jennifer L.
August 19, 2016
When you don't have time or it's too soon to do your roots but you have some popping up, this is a great FAST way to cover them. But, you need to scrub your nails then every single time you think you may have touched your hair. This stuff made my manicure look awful. I must have touched my hair w/o realizing it and it turned the tips of my nails brown. ICK.
Jennifer - We're sorry to hear that you were disappointed by your experience with our Color Kiss Root Touch-up . Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Christine D.
August 16, 2016
Sticky stuff
Reviewed Color: Blonde #BL40
POSTED BY:
Christine D.
August 16, 2016
I wasn't that happy with this because it made me feel like I needed to wash my hair immediately. Sticky.
Chris - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling sticky. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Vanessa K.
August 15, 2016
not for me
Reviewed Color: Lightest Copper
POSTED BY:
Vanessa K.
August 15, 2016
maybe I'm not talented enough. it gives a good coverage but it stais very stiff, like using a lot of hairspray. if you are someone who doesn't mind that feeling I can totally recommend it. for me it's a onebuy.
Vanessa - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Jennifer M.
August 12, 2016
Didn't work very well
Reviewed Color: Copper
POSTED BY:
Jennifer M.
August 12, 2016
Don't care for the root touch up wand. It doesn't work very well, especially on thick hair.
Jennifer - We're sorry to hear that you were disappointed by your experience with our Color Kiss wand. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Debbie - We're truly sorry that our Color Kiss did not provide the coverage you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Deb D.
August 7, 2016
Total waste of money
Reviewed Color: Blonde #BL40
POSTED BY:
Deb D.
August 7, 2016
I must admit after finding all the other products so good I was terribly disappointed with this. It is nothing like my hair colour, like putting thick mascara in your hair, makes it dull, stiff and messy. A total waste of my money as I shan't use it again.
Deb - Because you felt our Color Kiss didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Teri L. Hoyt
August 4, 2016
Temporary Root touch-up
Reviewed Color: Blonde #BL40
POSTED BY:
Teri L. Hoyt
August 4, 2016
I really didn't care for this too much, as it did not match my hair color and it seemed to stand out to me. I could have been using it wrong, but I still have it and may give it a try again.
Teri L. Hoyt
Teri - We’re sorry to hear that you were unhappy with your results. Color Kiss is a temporary treatment that it is not intended to color the hair, rather allows you to refresh and maintain color between applications. Again, we apologize that you were dissatisfied with your experience and hope this information is helpful.We will take your comments into consideration and hope to continue helping you find hair perfection!
POSTED BY:
Tina P.
August 4, 2016
Hated it
Reviewed Color: Blonde #BL40
POSTED BY:
Tina P.
August 4, 2016
Makes hair feel disgustingly dirty had to wash 5 times to get it out
Tina - We're sorry to hear that you were disappointed by your experience with our Color Kiss in Blonde. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Alison A.
August 1, 2016
Mixed feelings about this touch-up
Reviewed Color: Dark Auburn
POSTED BY:
Alison A.
August 1, 2016
I have mixed feelings about this product. Not as easy to apply as I would like (the brush gets caught in my curls), and the color is too brown (if it's ever done, I might need to try a different color). More importantly, it makes my hair very stiff and "solid" (it can't even be finger combed where I've used it). However, it does cover the roots near my face, which is where I use it when necessary, and it does that quite well without looking noticeable. So although I don't use it often, I'm very happy to have it when I need to cover that offending white around my face.
Alison - We apologize for any difficulty you experienced in applying your Color Kiss and that the texture, once applied, was not to your liking. We truly value your feedback and will take your suggestions into consideration. We are always looking for ways to improve our products and services based on comments like yours.
Lyn- We're truly sorry that our Color Kiss did not provide the ease of application that you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Veda C.
July 18, 2016
Root touch up
Reviewed Color: Lightest Copper
POSTED BY:
Veda C.
July 18, 2016
It is a good touch up but the color is too light. Does not match hair color.
Veda - Thank you for sharing your feedback. Upon consulting with your colorist, the Lightest Copper selection you made for our Color Kiss is too light for your custom color, and we will be reaching out to you shortly to offer a better match. We look forward to our next opportunity to delight you!
POSTED BY:
Pamela M.
July 16, 2016
Don't like
Reviewed Color: Copper
POSTED BY:
Pamela M.
July 16, 2016
I don't like the way this product goes on in clumps.
Pamela - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Helen H.
July 8, 2016
Not my cup of tea!
Reviewed Color: Lightest Copper
POSTED BY:
Helen H.
July 8, 2016
Really didn't care for this, didn't match very well.
Helen - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Dj H.
June 29, 2016
Ideal is great
Reviewed Color: Dark Auburn
POSTED BY:
Dj H.
June 29, 2016
However the product I received was dried out and I was unable to use it.
Dj - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unable to use it, we have added a non-expiring credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Linda- We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Fatima C.
June 26, 2016
Root Touch Up
Reviewed Color: Copper
POSTED BY:
Fatima C.
June 26, 2016
I did not like this product because it smudged and it look like I put paint on my hair.
Fatima - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Lisa F.
June 23, 2016
not crazy about
Reviewed Color: Light Brown #BR30
POSTED BY:
Lisa F.
June 23, 2016
I tried this product because I needed it to have on hand until my next package of hair dye arrived...I did not care for the way it left my hair feeling...it was also hard to style with in my hair...it left it feeling very dirty and I feel it weighed my hair done. Do not like unfortunately : (
Lisa- We're sorry to hear that you were disappointed by your experience with our Color Kiss Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Paulette T.
June 21, 2016
Temporary Root Cover Up
Reviewed Color: Light Brown #BR30
POSTED BY:
Paulette T.
June 21, 2016
I was not pleased with the results from using the root touch up. I used about half of the contents but it was not effective in covering up the gray hair
Paulette - We're sorry to hear that you were disappointed by your experience with our Temporary Root Touch-Up. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
.
June 13, 2016
Great idea but not all that great of a product
Reviewed Color: Dark Auburn
POSTED BY:
.
June 13, 2016
My roots come in pretty quick my grays start to show almost 2 weeks after every color... I was so excited to have this product but my excitement soon came to an end. It leaves your hair crunchy and you get brown flakes. I went for a massage and simply just leaning against the towel made the whole towel Brown it should be more of a water proof formula that washes off with soap and water you brush up with a co-worker on this stuff and it's on them :(
Angele - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling crunchy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Chez Marie Theresa H.
June 12, 2016
Like idea
Reviewed Color: Light Brown #BR30
POSTED BY:
Chez Marie Theresa H.
June 12, 2016
Like idea, it really helps with quickly needed root touch up and washes out easily. Application brush to small, or wrong shape, gets tangled in my hair when applying. Also very sticky even when dry. Leaves hair flat where used.
Chez Marie Theresa - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling sticky and dry. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
KLinz
June 3, 2016
Do not like at all
Reviewed Color: Blonde #BL40
POSTED BY:
KLinz
June 3, 2016
I originally ordered 2 of these (quite awhile back, maybe a year or two), not at all what I expected. The tiny brush catches long hair in it, plus the texture and color was strange, and most importantly, did not cover my gray grow out in the least. I tossed them in the trash. Personally, I will not purchase again. Others may have better experiences with this product.
K - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling strange. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Anita E.
May 30, 2016
Did not like it
Reviewed Color: Lightest Copper
POSTED BY:
Anita E.
May 30, 2016
It was not compatability with my color, it looked as if I had painted a line on my hairline, the only good thing I can say about it is it washed out well with shampoo
Anita - We’re sorry that you were unsatisfied with our Color Kiss (Lightest Copper) and that it left your hair looking painted. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Phylis C.
May 30, 2016
Not satified
Reviewed Color: Lightest Copper
POSTED BY:
Phylis C.
May 30, 2016
Stained my scalp and didn't match my color strawberry blonde I get every month from use
Phylis - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
JoAnn S.
May 26, 2016
Disappointed
Reviewed Color: Light Brown #BR30
POSTED BY:
JoAnn S.
May 26, 2016
Love your products but this one I am not sure. It feels heavy and waxy.
JoAnn - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling heavy and waxy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
Susan - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling sticky and thick. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Sandra F.
May 15, 2016
It works, but!!
Reviewed Color: Blonde #BL40
POSTED BY:
Sandra F.
May 15, 2016
The Color Kiss does a good job of hiding my gray roots between colorings. The problem is the way it makes my hair feel. It makes my hair stiff and dirty feeling, the cover up also takes all the body out, I lose the curl that I like around my face. I guess it depends on how bad the gray is showing, I will still use it when it gets really bad.
Sandra - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling stiff and dirty. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Elizabeth B.
May 13, 2016
Hard to apply
Reviewed Color: Light Brown #BR30
POSTED BY:
Elizabeth B.
May 13, 2016
Hard to apply to anywhere except front meaning I can only use it with my hair pulled back. Left my hair feeling like it had mascara in it. But it did cover the grey well so I didn't look like I had white roots and looked natural.
Elizabeth - We're truly sorry that our Color Kiss did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Sandi H.
May 12, 2016
It's just ok
Reviewed Color: Light Brown #BR30
POSTED BY:
Sandi H.
May 12, 2016
The product does cover, but it also gets on your hands and feels grimy. I think mascara would work just as well .
Sandi - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Karen M.
May 12, 2016
Ok root touch up
Reviewed Color: Copper
POSTED BY:
Karen M.
May 12, 2016
The color is good., but it's hard to use. Spray touch up is much easier.
Karen - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Wanda R.
May 12, 2016
Root touch up
Reviewed Color: Copper
POSTED BY:
Wanda R.
May 12, 2016
I found it a little too thick and sticky. It was also a little difficult to apply.
Wanda - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling sticky. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
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