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Maxine - We’re sorry that you were unsatisfied with our Color Kiss and that it dried with a clumpy appearance. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Lee R.
May 12, 2016
Not for me!
Reviewed Color: Light Brown #BR30
POSTED BY:
Lee R.
May 12, 2016
I'm sorry to say that I did not like this product at all. It did not do what it said it would do and left my hair a dull, matted, mess! I would not recommend this product.
Lee - Because you felt our Color Kiss didn't provide the experience you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Angela A.
May 11, 2016
Temporary Root Touch-Up - Dark Blonde
Reviewed Color: Dark Blonde
POSTED BY:
Angela A.
May 11, 2016
Afraid to say there are better root touch ups out there, maybe they cost a little bit more but you get what you pay for. I found this to be quite sticky and hard compared to a powder and brush one that I tried from a different brand
Angela - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Arlene - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling sticky. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Clare B.
May 8, 2016
Awful!
Reviewed Color: Copper
POSTED BY:
Clare B.
May 8, 2016
It made my roots dry and sticky and even after 2 washes it is still there!
Clare - We're truly sorry that our Color Kiss did not provide the results you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We hope to continue helping you find hair perfection!
POSTED BY:
Pamela F.
May 5, 2016
Not for me : (
Reviewed Color: Light Brown #BR30
POSTED BY:
Pamela F.
May 5, 2016
This made my hair crunchy if I used enough to cover the small area of roots showing. It may work for someone else but was to much trouble for me.
Pamela - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling crunchy. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Arlene E.
May 4, 2016
Didn't work for me
Reviewed Color: Blonde #BL40
POSTED BY:
Arlene E.
May 4, 2016
This product, in the lighter color, was too orange. I was not happy with the way it looked in my hair and it is hard to apply because you have to use a mascara type want to get in on your roots and then let it dry and try to use a comb to keep it from looking clumpy. Maybe it looks better in darker shade. Not for me!
Arlene - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Kristen H.
May 3, 2016
Not what I expected
Reviewed Color: Copper
POSTED BY:
Kristen H.
May 3, 2016
Although the color was OK, once it was applied, it was sticky and became dry and brittle, flaking off anytime it was touched.
We're truly sorry that our Color Kiss did not provide the texture you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
Helen - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Cindy C.
April 30, 2016
Not the greatest touch up
Reviewed Color: Dark Auburn
POSTED BY:
Cindy C.
April 30, 2016
I tried this product with poor results. It comes out of the tube so sticky and thick that I couldn't distribute the product. It just stays clumped in one place. The results were horrible and I had to wash it out right away. Maybe I had a bad batch. Not impressed and waste of money.
Cindy - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Susan B.
April 26, 2016
Too Thick Touch-Up
Reviewed Color: Blonde #BL40
POSTED BY:
Susan B.
April 26, 2016
This temporary touch up was too thick for me. It was like thick mascara. When I tried to apply it lightly, it didn't cover, so several coats were required. Ended up being thick and gloppy by the time I was able to cover gray hair at my temples. Not a good look. Overall I was very disappointed with this product. I only used it once.
Susan - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Ginger M.
April 25, 2016
Beautiful Red
Reviewed Color: Lightest Copper
POSTED BY:
Ginger M.
April 25, 2016
I didn't like the root touch up at all....it made my hair feel dry and yucky.
Ginger - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Deb T.
April 23, 2016
Didnt match my color and and it was difficult to apply.
Reviewed Color: Dark Blonde
POSTED BY:
Deb T.
April 23, 2016
Didnt match my color and was difficult to apply. Will not use again.
Deb - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Cara Z.
April 22, 2016
won't use it!
Reviewed Color: Blonde #BL40
POSTED BY:
Cara Z.
April 22, 2016
Goes on too wet then it has a heavy texture on your hair.
Cara - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Kelly - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Charlotte K.
April 20, 2016
Sticky and difficult to use
Reviewed Color: Blonde #BL40
POSTED BY:
Charlotte K.
April 20, 2016
I love most of your products, but this one I am just NOT happy about. When I try to apply it, the brush just gets tangled up in my (long) hair and I create a mess of my hairdo. It's sticky and not easy to apply in the right amount. I really think you should make a root touch up spray, or even a powder, like some other brands have done. That's so much easier to apply and it looks much more natural.
Charlotte - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Poncy A.
April 19, 2016
Not for me
Reviewed Color: Dark Auburn
POSTED BY:
Poncy A.
April 19, 2016
The color was too dark for my liking... and application was not great either...
Poncy - We're truly sorry that our Color Kiss did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Gayle M.
April 16, 2016
Not good
Reviewed Color: Blonde #BL40
POSTED BY:
Gayle M.
April 16, 2016
It made my roots red, not blending in with rest of hair and kept the color from taking in the roots. Should be warned to wash it out before coloring hair.
Gayle - We're truly sorry that our Blonde Color Kiss did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
Debs - Due to an unexpected demand, unfortunately, our Light Brown Color Kiss is currently out of stock.
We apologize for any inconvenience this unavailability may cause. Feel free to check back periodically on the site to confirm whether Light Brown is back in stock.
Lynnis - We're sorry to hear that you were disappointed by the feel of our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
Lisa - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Melissa O.
April 8, 2016
New Applicator doesn't work well
Reviewed Color: Lightest Copper
POSTED BY:
Melissa O.
April 8, 2016
I ordered this previously and was given a new one a few months ago when i went into the salon HQ to volunteer for a service and the new applicator is terrible. The old one was wonderful at covering roots naturally. The new one has this plastic cap that always comes off when i try to pull the applicator out. The brush is more like a hard comb that either puts large chunks of touch up on or none at all. Bring back the old applicator, please! The color is great but i can never use it anymore. I wish i had kept my old one just to use that applicator with the new container.
Melissa - We're sorry to hear that you were disappointed by your experience with our new Color Kiss applicator. Because you were not completely satisfied with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
TeeCe
April 8, 2016
Touch-up
Reviewed Color: Dark Blonde
POSTED BY:
TeeCe
April 8, 2016
Great color match but don't care for the new applicator. Old style better without comb/brush.
TeeCe - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were not completely satisfied with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
LINDA L.
April 5, 2016
Didn't like this at all; but it did cover the roots for one night for sure
Reviewed Color: Copper
POSTED BY:
LINDA L.
April 5, 2016
Didn't like this at all; but it did cover the roots for one night for sure.
Linda - We're sorry to hear that you were disappointed by your experience with our Temporary Root Touch Up: Color Kiss. We've reviewed your profile as see that we issued a credit to your account in the amount of your purchase, per our Satisfaction Guarantee, and it was applied to your next eSalon purchase.
POSTED BY:
.
April 5, 2016
Not for me
Reviewed Color: Dark Blonde
POSTED BY:
.
April 5, 2016
This product left a waxy build-up (felt like a melted crayon on my scalp) and it took about 4 washings to get it out. I gave the feedback to eSalon and they made adjustments to my account. GREAT customer service!
Suzanne- We’re sorry to hear that your hair color did not provide the best gray coverage. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs.
POSTED BY:
Christine A.
April 5, 2016
Ineffective temporary root touch-up
Reviewed Color: Lightest Copper
POSTED BY:
Christine A.
April 5, 2016
I was so excited to have a root touchup to use in between coloring because my hair grows and while the rest of my head looks fantastic the roots don't. I tried this product the first time exactly as indicated, no results – there was zero permanent temporary cover up. I tried it the second time leaving it on longer with no luck either :-(
Christine- Thank you for sharing you feedback with us. We apologize for your disappointing experience you had with your Color Kiss Temporary Root Touch-Up. The Color Kiss Temporary Root Touch-Up is temporary and will only last a day. We value our clients and want to make sure that your next eSalon product choice better suits your needs. We have gone ahead and credited your eSalon account for the Color Kiss and a member of our Color + Care Team has just reached out to you regarding this credit. Again, we are sorry that this product was different than expected.
POSTED BY:
SHARON Z.
April 5, 2016
TOUCH UP
Reviewed Color: Blonde #BL40
POSTED BY:
SHARON Z.
April 5, 2016
It is ok but I do like the touch up that I put on before washing my hair better. This one leave my hair feeling stiff.
Sharon - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were not completely satisfied with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Margaret R H.
April 4, 2016
sent it back waiting for refund
Reviewed Color: Dark Auburn
POSTED BY:
Margaret R H.
April 4, 2016
Hair color is not dark red it's dark golden brown and it doesn't work anyway would like a refund as soon as possible please
Thank you Margaret Harris
Margaret - We're sorry to hear that the results of your Color Kiss selection did not meet your expectations. We have reviewed your account and see that upon receiving your feedback a representative issued a refund. Again, we apologize that you were unsatisfied with your experience.
POSTED BY:
Carrie M.
March 31, 2016
Mehhh...
Reviewed Color: Light Brown #BR30
POSTED BY:
Carrie M.
March 31, 2016
Not as nice as I expected it to be. The brush applicator gets tangled in my hair.
Carrie - We're sorry to hear that you were not completely satisfied with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Carolina C.
March 30, 2016
The only product from eSalon i didn't like.
Reviewed Color: Dark Blonde
POSTED BY:
Carolina C.
March 30, 2016
It gets stuck in my hair and It leaves the hair very stiff. But the matching color was good.
Color Kiss - We're truly sorry that our Color Kiss did not provide the feeling you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
POSTED BY:
Rochelle S.
March 29, 2016
No Match
Reviewed Color: Blonde #BL40
POSTED BY:
Rochelle S.
March 29, 2016
Did not match my hair color at all. It matched my natural root color but I am looking to hide that.
Rochelle - We're truly sorry that our Color Kiss did not provide the aspect you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match!
POSTED BY:
Michele W.
March 28, 2016
Did not like it
Reviewed Color: Dark Auburn
POSTED BY:
Michele W.
March 28, 2016
I did not like the way it went on. Too dark for my hair. I think I was expecting something different
Michele - Because you felt our Color Kiss didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
Diane - Because you felt our Color Kiss didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Mellissa T.
March 24, 2016
just not for me
Reviewed Color: Dark Auburn
POSTED BY:
Mellissa T.
March 24, 2016
i didn't like this at all. The color match is perfect, but it literally feels like i have mascara in my hair. Its hard and crusty in your hair.
Mellissa - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling hard. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Janet S.
March 24, 2016
Not a total fan
Reviewed Color: Blonde #BL40
POSTED BY:
Janet S.
March 24, 2016
The formula is quite runny and when it dries it makes my hair so gummy! I don't think I'm going to use this product again. I'm so sorry because I love pretty much every other product I'm using now.
Janet- We’re sorry that you were unsatisfied with the Color Kiss Temporary Root Touch-Up and that it left your hair feeling gummy. We are constantly looking for ways to improve our service based on what clients like you are telling us. Again, we apologize that you were disappointed with this product.
Patricia - We're truly sorry that our Color Kiss did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Annie G.
March 22, 2016
Looks Fake
Reviewed Color: Dark Brunette
POSTED BY:
Annie G.
March 22, 2016
This was like mascara in my hair. Clumped it together and made it sticky. I recommend dying your hair before going to this product.
Annie - Because you felt our Color Kiss didn't provide the quality you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Mitra S.
March 22, 2016
Doesn't stay!
Reviewed Color: Medium Warm Brown #WM40
POSTED BY:
Mitra S.
March 22, 2016
The instruction says that until shampoo it should stay but not on me. After just using water it is gone and I have to apply again. Don't like the after use feeling my hair either. Makes it very coarse!
Mitra - We are sorry that the results of your Color Kiss Temporary Root Touch-Up did not meet your expectations. If using just enough even strokes of the wand to cover your grays still leaves a coarse texture, we recommend using a hair brush to soften the applied area once it dries. Additionally, we want to inform you that this temporary dye is ideal for daily use, so it is designed to wash out at the end of the day or after contact with water. Again we apologize, and we hope this information is helpful.
POSTED BY:
Heidi B.
March 21, 2016
Not sure it works
Reviewed Color: Dark Brunette
POSTED BY:
Heidi B.
March 21, 2016
I am honestly not sure this works. I have tried it, but I didnt notice much of a difference. I also think it is hard to remember to use it 30 minutes prior to washing my hair. For the difference I noticed, it hardly seemed worth to cost of the product or the effort.
Heidi - We're truly sorry that our Color Kiss has not provided the results you've expected. Our Color Kiss Temporary Root Touch Up wand temporarily conceals grays in between your color applications. For best results, apply to grays and regrowth along your partline and hairline and allow to dry before brushing through. Because it is temporary, it is removed when hair is shampooed.
POSTED BY:
Diane W.
March 18, 2016
Not a fan
Reviewed Color: Medium Brunette
POSTED BY:
Diane W.
March 18, 2016
Got this to touch up roots between coloring but it seems too messy especially at the hairline around your face. I wish mini touch of package of hair color was an option.
Diane - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
MeShay H.
March 16, 2016
Not so much
Reviewed Color: Darkest Brunette/Black
POSTED BY:
MeShay H.
March 16, 2016
did not like this so much, dried very quick and was very hard to wash out
MeShay - We're truly sorry that you were unhappy with our Color Kiss. Upon reviewing your profile, we see that you reached out to us with your feedback and we were able to help you, per our Satisfaction Guarantee. We hope to continue delivering the right results for you!
POSTED BY:
Cherie L.
March 16, 2016
I did not like this
Reviewed Color: Medium Warm Brown #WM40
POSTED BY:
Cherie L.
March 16, 2016
I didn't like this at all
Made my hair greasy. I was looking for a root restore type touch up quick color to make my overall hair color last. Have to buy it at the store for in between colorings
Cherie - We're truly sorry that you felt our Color Kiss did not deliver the results you expected. Upon reviewing your profile, we see that you reached out to us and we were able to help you. We hope to continue helping you find hair perfection!
POSTED BY:
Kathie R.
March 16, 2016
Hair feels stiff and waxy
Reviewed Color: Medium Warm Brown #WM40
POSTED BY:
Kathie R.
March 16, 2016
I really love the hair color products and like the idea of this root touch up wand better than the reality. It's easy to use, but when it dries my hair just felt gross. Could not run fingers through my hair, they would get stuck. Was stiff and waxy and did not feel natural at all.
Kathie - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Per our Satisfaction Guarantee, we have gone ahead and added a credit to your account in the amount of your purchase. We will reach out to you shortly with more information.
POSTED BY:
Beth T.
March 15, 2016
root touch up
Reviewed Color: Light Brown #BR30
POSTED BY:
Beth T.
March 15, 2016
For the price it didn't last very long. Dried up.
103 of 114 people found this review helpful. Did you?
Beth - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Debbie L.
March 15, 2016
Gets tangled
Reviewed Color: Medium Brunette
POSTED BY:
Debbie L.
March 15, 2016
This is horrible. The applicator tangles up in your hair. The design is poor in my opinion. I wasted my money on this.
48 of 52 people found this review helpful. Did you?
Debbie - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the quality, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Elizabeth S.
March 15, 2016
Didn't get a hold on this product
Reviewed Color: Medium Brunette
POSTED BY:
Elizabeth S.
March 15, 2016
Very difficult to put on, and the more I put on the worse it looked. Very sticky and looked like something got matted in my hair.
Elizabeth - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Debra Y.
March 15, 2016
looked dull
Reviewed Color: Medium Brunette
POSTED BY:
Debra Y.
March 15, 2016
Looked to brown for my red hair, also brush kept getting caught in my hair.
Debra - We're truly sorry that our Color Kiss did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
Patricia - We're truly sorry that our Color Kiss did not provide a pleasant experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Patrice M.
March 15, 2016
Eh!
Reviewed Color: Blonde #BL40
POSTED BY:
Patrice M.
March 15, 2016
Not impressed with this. The color is off and leaves a odd texture to hair.
Patrice - We're truly sorry that our Color Kiss did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Harmandeep T.
March 14, 2016
great idea but the composition is not suited for what i wanted
Reviewed Color: Darkest Brunette/Black
POSTED BY:
Harmandeep T.
March 14, 2016
It's a great size and goes on easily but the actual colour composition is very heavy on the hair. The colour sits on the roots, makes the hair stick to the scalp and even if you comb it through, the colour comes off on yr hands if you touch it. I had assumed that onces dried it wouldnt make my hands black if i touch my hair, but it does. It's almost chalky on the hair, not a natural looking finish i was really hoping for so i can't use it. i
13 of 13 people found this review helpful. Did you?
Harmandeep - We are sorry to hear that the Color Kiss felt sticky and came off on your hands. Since you were unhappy with this product, we've added a credit in the amount of the purchase price. You'll be happy to know that we've launched a new blendable spray Temporary Root Concealer called Cover Story. Again, we apologize that you were unsatisfied and hope we can provide you with products you can enjoy!
POSTED BY:
Liz T.
March 14, 2016
Not the best product
Reviewed Color: Medium Warm Brown #WM40
POSTED BY:
Liz T.
March 14, 2016
I find the one I buy at CVS is better. This was not a favorite and a disappointment since all their other products are fantastic. I did not like the applicator, the way it went on or how it looked once applied.
Liz - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Laurene M.
March 14, 2016
Root Touch-Up
Reviewed Color: Dark Auburn
POSTED BY:
Laurene M.
March 14, 2016
Unfortunately, I did not enjoy this product at all. Not sure if I put too much on, but it was sticky and unpleasant to touch. The color was off as well. Spent too much money on this product and wouldn't use it again.
Laurene - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Anna T G.
March 14, 2016
Works well, but a little heavy...
Reviewed Color: Dark Brunette
POSTED BY:
Anna T G.
March 14, 2016
The color match up is very good but I would prefer a lighter formula. It seems to weigh my finer hair down.
Anna- Thank you for your honest feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
POSTED BY:
Leti M.
March 14, 2016
Good idea
Reviewed Color: Dark Brunette
POSTED BY:
Leti M.
March 14, 2016
Just a little too tacky and sticky on my hair. Needs to dry better
Leti - Thank you for your honest feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
POSTED BY:
coral F.
March 14, 2016
not as good as the other products
Reviewed Color: Copper
POSTED BY:
coral F.
March 14, 2016
not so sure about this product ,it left my hair a bit sticky, I didn't like the feel of it.
Coral - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling sticky. Since you were unhappy with your results, we've issued a credit to your eSalon account.
Martha - We're truly sorry that our Color Kiss did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Atsuko O.
March 14, 2016
Temporary Root Touch-up
Reviewed Color: Dark Brunette
POSTED BY:
Atsuko O.
March 14, 2016
It doesn't color my hair well as the brush tangles my hair.
Atsuko - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling tangled. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Jennifer E.
March 14, 2016
Don't know why, but this just does not seem to work for me.
Reviewed Color: Dark Blonde
POSTED BY:
Jennifer E.
March 14, 2016
Seems very drying and does not leave much color behind.
Jennifer - Thank you for sharing your feedback about our Color Kiss Temporary Root Touch-Up. We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information.
POSTED BY:
Grace B.
March 14, 2016
Nope
Reviewed Color: Lightest Copper
POSTED BY:
Grace B.
March 14, 2016
Did not like this. Looks fake and makes my roots stiff.
Grace - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Kasey G
March 13, 2016
Great color match!
Reviewed Color: Blonde #BL40
POSTED BY:
Kasey G
March 13, 2016
I wasn't crazy about how to apply this stuff. The color was a great match and it does help cover roots while you're waiting for your next color, but it seemed awkward to use to me. Maybe it deserves a 4 star rating as the color match was great (I bought the color they suggested) and it lasted until I washed it out, but the application part wasn't my favorite!
Kasey - Thank you for your honest feedback. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
POSTED BY:
Phylena B.
March 13, 2016
Covers roots good
Reviewed Color: Copper
POSTED BY:
Phylena B.
March 13, 2016
while it does cover the roots good it also leaves it crusty.
Phylena - We're sorry to hear that you were disappointed by your experience with our Color Kiss. However, if you are still seeking to find your perfect match for root coverage; we suggest our Cover Story temporary root concealer. Cover Story is a quick dry mist available in four shades that masks grays and regrowth between color applications. It doesn't transfer onto skin, scalp or clothes, our microfine pigments dry quickly to a natural finish and stay until you shampoo and does not get crunchy.
Liz - We’re sorry that you were unsatisfied with our Color Kiss and that it left your hair feeling dry. We see that you have been refunded for this item. We appreciate you taking the time to give us your feedback as we are always looking for ways to improve our products and services.
Jill - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
MELISSA H.
March 13, 2016
Wasted effort
Reviewed Color: Dark Blonde
POSTED BY:
MELISSA H.
March 13, 2016
This was not easy to use. The wand got tangled in my hair. When it dried, it made my hair have a matted feel. I will not waste time on it again.
Melissa - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Carol E.
March 13, 2016
Horrible
Reviewed Color: Lightest Copper
POSTED BY:
Carol E.
March 13, 2016
After I purchased this, I didn't try it for awhile...then when I took the time to put it on and wait to wash my hair, it washed off and didn't cover my Grey hairs. Would not recommend.
Carol - We apologize that you did not achieve the results you expected with our Color Kiss Temporary Root Touch-Up. Because it is a temporary dye, washing your hair removes it from your gray roots. For optimal results, apply our Color Kiss at the start of your day and wash it off at night. Again we apologize, and we hope this information is helpful.
POSTED BY:
Andrea C.
March 13, 2016
Not easy to make it work
Reviewed Color: Medium Brunette
POSTED BY:
Andrea C.
March 13, 2016
I've found that this is kind of messy. Tried to get it only on my roots, ended up with it on my face and hands.
Andrea - We're sorry to hear that you were disappointed by your experience with our Color Kiss. However, if you are still seeking to find your perfect match for root coverage; we suggest our Cover Story temporary root concealer. Cover Story is a quick dry mist available in four shades that masks grays and regrowth between color applications. It doesn't transfer onto skin, scalp or clothes, our microfine pigments dry quickly to a natural finish and stay until you shampoo.
POSTED BY:
Kim H.
March 11, 2016
Disappointment
Reviewed Color: Dark Auburn
POSTED BY:
Kim H.
March 11, 2016
I was so excited to get this product as I get really gray around my face and nowhere else. I have tried this on multiple occasions with the same results. It doesn't work. No coverage...it was like I never used it. I would not ever recommend this product. I sure wish it would work!
Kim - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information.
POSTED BY:
Carole Lynn P.
March 11, 2016
Too Crunchy
Reviewed Color: Dark Auburn
POSTED BY:
Carole Lynn P.
March 11, 2016
I didn't really like this as I think it makes your hair stiff and crunchy.....
Carole Lynn - We're sorry to hear that you were disappointed by your experience with our Color Kiss. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTED BY:
Carol S.
March 11, 2016
Didn't work for me...
Reviewed Color: Lightest Copper
POSTED BY:
Carol S.
March 11, 2016
It was like trying to put mascara on your roots if you can imagine. The brush got tangled in my hair and I ended up with it everywhere. It would help if they would find a better way to apply it, the little mascara brush doesn't cut it.
Carol- Thank you for taking the time to share your feedback with us. We apologize for the disappointing experience you had with our Color Kiss Temporary Root Touch-Up. As an apology, we have gone ahead and added a credit to your eSalon account to be applied toward your next eSalon purchase. A member of our Color + Care Team has just reached out to you regarding this credit. We look forward to delighting you in the future.
POSTED BY:
Jill B.
March 11, 2016
too stiff
Reviewed Color: Dark Brunette
POSTED BY:
Jill B.
March 11, 2016
Doesn't work. I've had other similar items that work much better. Not the quality of eSalon's other products
Jill - We’re sorry that you were unsatisfied with our Color Kiss. Since you were unhappy with your results, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTED BY:
Diane K.
March 11, 2016
Root touch up
Reviewed Color: Blonde #BL40
POSTED BY:
Diane K.
March 11, 2016
Only used once, left my hair sticky and yucky...may try again when my hair is dirty and needs color.
Diane - We're truly sorry that our Color Kiss did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
topacio
September 15, 2021
mascara de retocar raices
Reviewed Color: Copper
POSTED BY:
topacio
September 15, 2021
siempre lo uso y me encanta cubre muy bien las canas
10 of 10 people found this review helpful. Did you?
Topacio - ¡Muchas Gracias por compartir tu alegría con nosotros! Estamos muy felices de oír que te gusta nuestro Camo Wand en Copper! Valoramos tus comentarios y esperamos oír de ti otra vez en el futuro.
Ich habe die Mascarea fuer den Ansatz jetzt das 1 te mal bestellt und habe sie sogleich getestet, der Ansatz wurde wunderbar gedeckt, sodass ich noch fuer ca. 1 Woche das Faerben hinauszögern konnte !! Die Anwendung ist sehr simpel und geht bei meinen kurzen Haaren recht schnell! Der Duft neutral u d es entstehen auch kei e Kluempchen !
Celine D. - Merci pour votre commentaire. Nous sommes vraiment désolés d’apprendre que notre Camo Wand n'a pas répondu à vos attentes. Nous allons vous contacter par e-mail afin de remédier à cette situation, conformément à notre garantie de satisfaction. Chaque cliente est importante et nous sommes impatients de vous proposer un produit qui répondra mieux à vos besoins. Vous retrouverez plus de détails dans l’e-mail envoyé.
Linda L. - Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec notre Camo Wand Châtain Foncé. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. Nous allons vous contacter par email pour remédier à cette situation. Encore merci d'avoir partagée votre avis avec nous !
POSTED BY:
Patrizia C.
September 15, 2021
In Ordnung aber nicht ideal
Reviewed Color: Medium Brunette
POSTED BY:
Patrizia C.
September 15, 2021
Kann man verwenden, aber es wirklich nur für einzelne Häarchen sinnvoll, wenn am ganzen Kopf Ansatz sichtbar ist, dann sind Sprays wesentlich besser und günstiger
Patrizia C. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Camo Wand (Medium Brunette) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
POSTED BY:
Jill
February 15, 2021
Fühlt sich komisch an
Reviewed Color: Medium Brunette
POSTED BY:
Jill
February 15, 2021
Ich möchte nicht behaupten, dass die Haarmascara nicht wirkt, weil sie den Ansatz gut bedeckt, Mir hat es einfach nicht gefallen wie sie sich anfühlt.
Sehr steif und unnatürlich. Aber wem das egal ist, sie bringt schon schnelle Hilfe.
Jill K. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Camo Wand (Medium Brunette) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
Mireille L. - Merci beaucoup d'avoir partagé votre expérience avec nous ! Nous sommes très heureux d'apprendre que notre Camo Wand vous plaise. N'hésitez pas à nous contacter si vous avez des questions.
POSTED BY:
Petra R.
July 21, 2020
nicht zu empfehlen
Reviewed Color: Dark Auburn
POSTED BY:
Petra R.
July 21, 2020
Das Haarmascara spritzt zunächst schon mal beim rausziehen der Bürste aus dem Behälter, so dass man alles sauber machen muss.
dann ist das Mascara nach dem trocknen knochenhart und hinterlässt über den ganzen Tag hinweg Farbe an den Fingern.
Petra R. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Camo Wand (Dark Auburn) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
POSTED BY:
mathilde B.
March 31, 2020
pas pratique et pas efficace
Reviewed Color: Medium Brunette
POSTED BY:
mathilde B.
March 31, 2020
La brosse se prend dans les cheveux et le produit ne colore pas du tout les racines, bref, un flop total
Mathilde - Nous sommes vraiment désolés d'apprendre que vous avez été déçue par les résultats de votre coloration. Notre garantie Coloration heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire.
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