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1,294 Client Reviews |
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Not a fan.Reviewed Color: Copper To messy. Hard to apply. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Copper #CP30). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
not for meReviewed Color: Light Brown #BR30 flakes off drying to my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEULA P. - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Brown #BR30). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Doesn’t wash outReviewed Color: Medium Brunette I don’t mind the stiffness of the color as a temporary fix. However it took 3 shampoos to get it out of my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoyce - We're truly sorry that our Color Kiss (Medium Brown #BR40) did not wash out of your hair easily. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I did not like itReviewed Color: Light Brown #BR30 The texture and how looked on my hair does not fulfilled my expectationS 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMayory - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Brown #BR30). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
not impressedReviewed Color: Blonde #BL40 this stuff made my hair sticky and I tossed it out, please come up with something better because I love the idea 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKay - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Blonde #BL40). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Temp root touch upReviewed Color: Light Brown #BR30 This product helps in a pinch but is hard to put on, and dries very hard, can't brush thru. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSherri- Thank you for your feedback. We're always looking to improve our service and products and truly value everything our clients say. We recommend brushing/styling the hair prior to applying Color Kiss for best results, and washing the product out of the hair prior to brushing through it. Our Camo Mist is a spray temporary root concealer than may be better suited to your preferences. We hope to continue helping you find hair perfection! |
Don't workReviewed Color: Dark Blonde Doesn't cover well and it leaves a heavy residue on my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDorothy - We're truly sorry that our Color Kiss (Dark Blonde) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too dark brownReviewed Color: Dark Brunette It was a little too dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Brown #BR50). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not able to applyReviewed Color: Medium Warm Brown #WM40 It was all dried up and went on flakey. I was very disappointed with it, but I love my hair color kit. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We apologize for the disappointing experience you had with our Color Kiss (Medium Warm Brown #WM40). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It was messyReviewed Color: Dark Blonde I do think it had alcohol in it very drying to my hair and skin, can't use that. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoan - We're truly sorry that you are unable to use our Color Kiss (Dark Blonde). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Root touch-upReviewed Color: Dark Auburn I Never got this product. If I paid for it, I Never recieved it. But now I’m using MED brown tint anyway. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - Thank you for your feedback. We apologize for the disappointing experience you had with receiving our Color Kiss (Dark Red #RD50). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Doesn’t work with fine hairReviewed Color: Medium Brunette I ordered this product without seeing a picture first. I have used L’Oréal professional root touch up which is a spray and covers well in between colors. This product comes in a tube like mascara. I have super fine hair. The first application got the wand tangled in my hair and resulted in pulling my hair out. But it did leave a big glob of stuff in what hair I had left. I had to wash my hair again. This product needs to come with a warning that it’s not for fine hair! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeidi - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Medium Brown #BR40). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Interesting Way to Add Color & Hide Those Nasty Gray's!Reviewed Color: Blonde #BL40 This shade doesn't work great with my current color, but I can make it work, it is just taking some time on the learning curve. I am using this on the regular... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara- Thank you for your feedback! At this time, the shade you are currently using would be the closest match we have available in our Color Kiss. We are happy to hear that you are able to make this work, and we appreciate you reaching out to share as we are always striving to improve our products. Thanks for choosing eSalon! |
Makes hair like waxReviewed Color: Blonde #BL40 This product adequately covers, however I WOULD NOT recommend this. I couldn’t run my fingers let alone a brush through it. Had to shampoo my hair approximately 8 times to get the stickiness out. I tried everything. All other products i have used from esalon are great 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRyan- We're truly sorry that our Color Kiss did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation per our satisfaction guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Disappointed in root touch up.Reviewed Color: Medium Warm Brown #WM40 Difficult to use. Not enough product in wand. Did not cover gray well around the temples. I did use it on eyebrows and it worked better for them. This is really temporary, only lasts one day. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarlene- Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We have reached out to you via email to see what we can do about remedying this situation per our satisfaction guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Sticky roots - not a fanReviewed Color: Medium Warm Brown #WM40 While I love everything else I've tried with eSalon, this was an exception. It definitely hid the gray but it added a sticky texture to my hair that just made it look worse. The plastic cap covering the applicator brush was also very difficult to remove - eventually got it off after wedging my nails under it but I didn't feel it was the most user-friendly design. I wouldn't order this again. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the application you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I expectedReviewed Color: Copper Not easy to apply 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - We're truly sorry that our Color Kiss (Light Copper #CP30) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a fanReviewed Color: Blonde #BL40 Bit difficult to apply . I prefer a quick spray 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss Temporary Root Touch Up. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
DisappointedReviewed Color: Medium Brunette This is the only product I've purchased from esalon that I have been disappointed with. It's hard to work with. Doesn't apply evenly. Made my hair look and feel dirty. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna- Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to see what we can do about remedying this situation per our satisfaction guarantee. We appreciate you reaching out! |
not for meReviewed Color: Dark Brunette It was clumpy and left my hair feeling stiff 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynne - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Brown). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
GreasyReviewed Color: Dark Blonde My hair felt heavy, greasy & sticky...........not a true color match. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandy - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Blonde). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Color really doesnt matchReviewed Color: Dark Auburn Too much like mascara 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Red #RD50). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Waste of moneyReviewed Color: Darkest Brunette/Black My grays are so difficult to cover. As it is the hair dye I purchased from here doesn’t cover my grays. There are always parts that don’t take. So I am continuously looking for a product I can use in between washes/touch ups. I don’t wash my hair daily for the same Reason that the hair dye comes off. This product flaked on me badly. Nothing more embarrassing then having “color” all over your face. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuky - We're truly sorry that our Color Kiss Temporary Root Touch-Up did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a FanReviewed Color: Dark Blonde This is easy to use but found it to be too thick, even after combing and left my hair very stiff. I’ll stick with the WOW powder or spray. Sorry. Love their hair color though. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAda - We're truly sorry that our Color Kiss (Dark Blonde) was too thick and left your hair feeling stiff. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't find this usefulReviewed Color: Blonde #BL40 This was the first product I tried to cover my roots when I'm between color times. It left my hair stiff and it was too dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We apologize for the disappointing experience you had with our Color Kiss (Blonde #BL40). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Root Touch UpReviewed Color: Light Brown #BR30 Touch up color did not work 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We're truly sorry that our Color Kiss Temporary Root Touch Up did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Good coverageReviewed Color: Copper It gives great and smooth coverage, but I didn’t like the texture it left on my hair. It was also hard for me to wash it out. BUT, it definitely serves its purpose and covered my grown out roots wonderfully! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLindsey - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Copper #CP30). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not satisfiedReviewed Color: Medium Brunette Did not last very long and a bit difficult to put on if you have curly hair. A spray on cover up is way easier for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargarita - We're truly sorry that our Color Kiss did not provide the results and application you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I didn't like the way it made my hair feel.Reviewed Color: Blonde #BL40 My hair looked greasy after using the root touch-up and it felt awful (like it had paint in it). When I tried to wash it out it wouldn't come out. Fortunately, eSalon sent me instructions on how to get it out and gave me a refund. You guys are awesome! I absolutely love your regular hair color, I guess the root touch-up just doesn't work well with my hair type. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We truly appreciate your feedback and are happy to hear that we were able to find a solution into this matter. Please let us know if there is anything else we can do to help! |
Sticky, clumpy messReviewed Color: Dark Brunette I tried this product right before my sons wedding. Big mistake. Though it did cover the gray, it left my hair feeling sticky and left a mat type finish. Healthy hair is shiny not mat. When I brushed my fingers through my hair, they just stuck there. My mascara would have been an equivalent fix. Definitely not for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsApril - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Brown #BR50). We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Color but leaves a think layer on your rootsReviewed Color: Darkest Brunette/Black It colors immediately, however it feels weird and smudges on your fingers 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsShanthi - We're truly sorry that our Color Kiss Temporary Root Touch Up did not provide the application you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very SmallReviewed Color: Dark Blonde The product is good but not value for money. There are other makes and they are much better value. After all they are only temporary colour and wash out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWendy - We're truly sorry that our Color Kiss (Dark Blonde) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details |
Root touch upReviewed Color: Copper The color I was sent matched wonderfully but when I put it on my roots and let it dry it was very difficult to brush through. I tried many different brushes and combs and it stayed crunchy and clumpy. The hair color was great but if it was a different texture that would be awesome. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We're truly sorry that our Color Kiss was not satisfactory. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Temporary Root Touch-UpReviewed Color: Copper The color was good. However, it was clumpy and somewhat difficult to distribute. It also appeared that my hair was dirty where I applied it. I did do better on other attempts. I do like that I can cover my grey while waiting for my next color package. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacey - We're truly sorry that our Color Kiss (Light Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn’t work very wellReviewed Color: Medium Warm Brown #WM40 I thought I’ll try it to extend a little the time in between my colorings. I have a couple of grey streaks right in front that somehow grow faster then everything else. Thought I can cover those, but the product is too chalky, hard to apply without having little lumps left on your hair. I tried mixing it better, using very little at a time and adding gradually but not for me. Put your hand thru your hair and you get nasty little chunks and color on your fingers. I tried though thexamo most and that whorls spectacularly better if you know how to apply and don’t spray you scalp too much 13 of 18 people found this review helpful. Did you? |
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Response From Our ExpertsCorina - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Hard to use. Tiny spooly/comb.Reviewed Color: Light Brown #BR30 It was hard to use but I do have a lot of hair. Next time, I will get the Camo spray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElisa - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Brown #BR30). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Unable to reviewReviewed Color: Dark Blonde Haven't used product yet 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - Here at eSalon, we are always striving to create the best products possible. We hope to hear from you soon. |
Missing from orderReviewed Color: Blonde #BL40 The Temporary Root Touch Up was missing from my order! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not for meReviewed Color: Blonde #BL40 It left my hair feeling dry and harsh. I didn't feel comfortable with it in my hair. It temporarily colored my hair like it says, but it's just not for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Blonde #BL40). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
StickyReviewed Color: Medium Brunette This root touch up was sticky to the touch and hard to wash out. I will not reorder. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We're truly sorry that our Color Kiss (Medium Brown #BR40) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Touch upReviewed Color: Dark Blonde Ok for a quick touch up. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Great match but rubs offReviewed Color: Medium Brunette Great color match but it rubs off... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKerensa - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Medium Brown). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Temporary Root Touch UpReviewed Color: Dark Auburn Liked the product at first, use it about once or twice a month. Unfortunately the mascara like product dried up, becoming harder to apply. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarie - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Did not likeReviewed Color: Medium Brunette Was not happy with it at all. To thick and not easy to apply. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJane - We're truly sorry that our Color Kiss (Medium Brown) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Touch upReviewed Color: Dark Blonde Covers great but i dont like the way it makes my hair feel 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrandie - We're truly sorry that our Color Kiss (Dark Blonde) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too Stiff!Reviewed Color: Blonde #BL40 Color was great, but product left my hair extremely stiff and dry. I was not happy :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichele - We're truly sorry that our Color Kiss (Blonde #BL40) left your hair feeling stiff. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Love the color, not the feelReviewed Color: Dark Brunette The color is great but it is not easy to apply and I don’t like how my hair feels after application. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - We're truly sorry that our Color Kiss (Dark Brown #BR50) did not provide the feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Touch upReviewed Color: Medium Brunette Product is too thin! Makes your hair wet! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We're truly sorry that our Color Kiss (Medium Brown #BR40) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Need more instructionReviewed Color: Dark Brunette I think videos would help for application 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBernie - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Brown #BR50). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Used once and never againReviewed Color: Medium Brunette I was really excited about this product, but it wasn't at all what I expected. It did kind of cover the few greys I have, but it's goopy and left my hair feeling like there was something caked onto it. I followed instructions and combed through it, but it still looked and felt like I had something gross in my hair. It also did not perfectly match my other color, so I ended up still seeing a color difference between my roots and the rest of my hair. I disliked it so much that I won't even use what I received. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristi - We're truly sorry that our Color Kiss (Medium Brown) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Blonde rootsReviewed Color: Blonde #BL40 Blonde roots are achieved if you already have gray or light hair underneath. But not on brown roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmelia - We're truly sorry that our Color Kiss (Blonde #BL40) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
like application processReviewed Color: Medium Warm Brown #WM40 Using all three ways of application, this product looks most natural on the grays around the face. T he color did not blend well with the my hair color by the time the roots had grown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSally - We're truly sorry that you were not 100% satisfied with our Color Kiss Temporary Root Touch Up. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
RootsReviewed Color: Medium Brunette I found the touch up messy to use & made my hair feel brittle 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarb - We're truly sorry that our Color Kiss Temporary Root Touch Up did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Temporary root touch upReviewed Color: Medium Warm Brown #WM40 Hard to use! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLyndsey - We're truly sorry that our Color Kiss - Temporary Root Touch Up did not meet your expectations and was hard to use. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It's okReviewed Color: Darkest Brunette/Black It's ok. Makes my hair stiff and sticky. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - We're apologize that the Color Kiss Root Touch Up made your hair feel stiff and sticky. We have sent you an email to remedy the issue, per our Satisfaction Guarantee. We value every client, and want to be sure we get you taken care of. Keep an eye on your inbox for more details. |
Did not workReviewed Color: Dark Brunette I used it twice and both times it did not adhere to my hair. It was as though I did not put anything on my hair. Instead, I used my mascara to hide some of the gray and that worked. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKate - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Brown). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
It's like paintReviewed Color: Medium Brunette It goes on like paint and spreads with brushing- but when it dries it hardens and makes my hair stiff 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJamie - We're truly sorry that our Color Kiss (Medium Brown) made your hair stiff, when dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very messyReviewed Color: Medium Warm Brown #WM40 This product was difficult to apply and left droplets of color all over my bathroom counter. The applicator was difficult to work with and I ended up only using it around the front edges of my hair, for fear of getting the brush tangled in my hair. Won't be purchasing again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShannon - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Medium Warm Brown). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Messy and hardly any coverageReviewed Color: Medium Brunette This has to be the worst root touch up product I have ever bought. I wouldn’t recommend this item. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVikki - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
oversprayReviewed Color: Medium Warm Brown #WM40 too complicated to use around hair line 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRenee - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Medium Warm Brown). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Good coverageReviewed Color: Medium Brunette Wand a bit sticky to use, too much colour on wand and sticks in hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDee - We're truly sorry that our Color Kiss (Medium Brown) was difficult to use. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nothing Like the Real ThingReviewed Color: Dark Auburn Leaves dull dry look and touch. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBea - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Too Sticky!Reviewed Color: Medium Brunette This formula is too sticky. Couldn’t see any difference between this and mascara except for doubling of the price. Why can’t they formulate this as a light oil based gel instead ? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiana - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Medium Brown). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
how do I get "two of a Kind"?? it was great eye brow colorReviewed Color: Copper need two of a kind 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEdie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Root touch upReviewed Color: Medium Brunette Made hair sticky and brittle looking even after two washes. Still trying to figure out how to get it out of my hair! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeth - We're truly sorry that our Color Kiss (Medium Brown) made your hair sticky and brittle. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Root TouchupReviewed Color: Dark Blonde I have only used this once. The color is good but I don't like the texture. I have not experimented further, however. I will confer with eSalon before using it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChollet - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Blonde). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
CoverageReviewed Color: Blonde #BL40 Covers alright, just don't like the sticky feeling it leaves my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We're truly sorry that our Color Kiss (Blonde) left a sticky feeling in your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
didn't match my hair colorReviewed Color: Lightest Copper I was warned this wouldn't match my hair cilor, but i took a chance.. the light copper was very red and didn't blend in naturally.. it's pretty easy to use. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVicki - We're truly sorry that our Color Kiss (Lightest Copper) did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not best applicationReviewed Color: Dark Auburn Rather have a spray, not easy to use 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJean - We're truly sorry that our Color Kiss (Dark Red) was difficult to use. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Temporary Root touch upReviewed Color: Medium Brunette I did like tit it didn't cover my Gray 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - We're truly sorry that our Color Kiss (Medium Brown) did not cover your grays like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Root touchReviewed Color: Blonde #BL40 Difficult to apply and dried darker than my color. It did cover the white though 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Blonde). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not what I thoughtReviewed Color: Dark Auburn I didn't like this at all, it dries out the hair and gets tacky, doesn't blend well 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCavette - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Didn't workReviewed Color: Light Brown #BR30 Used the Temporary Root Touch-Up for the first time and was extremely disappointed. I had bought it as an emergency fix and decided to try it out before actually needing it in an emergency. Thank Heavens I did that. It not only didn't cover the grey, didn't remotely match my existing (esalon colored) hair, it also left the hair feeling stiff, clumpy and uncomfortable. Would never use it when I was thinking of getting lucky. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Brown #BR30). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
BadReviewed Color: Dark Auburn Totally didn’t match my color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVirginia - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Red). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Adequate but not idealReviewed Color: Dark Auburn I had high hopes for this product. Unfortunately, it did not live up to my hopes. It didn't cover my grey well and it made my hair looked sticky and wet all day. It didn't hide anything but made it look worse...everyone could tell I was trying to hide my roots. It's not like I have a ton of grey hair either.. I'm in my early 30's. I've had better luck with powder than with this product. I would not recommend this product to a friend. 40 of 41 people found this review helpful. Did you? |
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Response From Our ExpertsKarri - We're truly sorry that our Color Kiss (Dark Red) did not cover your grey like you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too stiffReviewed Color: Copper The color of this product blended well, but it is WAY too stiff for me to use. I’ve used similar root touch up products in the past and have loved the way they cover, but the color has always been off. I was excited to finally find one that matched beautifully, but extremely disappointed with how the product felt on my hair. Love other products, but unfortunately will not be able to enjoy this one :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnge - We're truly sorry that our Color Kiss (Light Copper) did not provide the coverage you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a good hair mascaraReviewed Color: Dark Auburn Unfortunately this is very sticky and difficult to apply. It can easily get on your skin easily, dries slowly, and it does not look nice in your hair. Looks like you put a big clump of mascara in your hair to cover gray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarie - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Covers greys but feels sticky.Reviewed Color: Medium Brunette I wanted this to be as good as the reviews but sadly it's not. The applicator doesn't apply it evenly. I need it most at my temples and ended up with it on my skin too. It took forever to dry and even then it still felt sticky and looked weird. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Makes a messReviewed Color: Darkest Brunette/Black I found that it never fully dried and if I touch my hair I have dyed fingers also when opening the wand it sort of pops and splutters product a bit like opening a yoghurt top. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSonnett - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Color kissReviewed Color: Dark Blonde Didnt like this one. Made my hair feel like it had hair spray on it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Blonde). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
MESSYReviewed Color: Darkest Brunette/Black very hard to use without coloring your skin - makes a mess and smears. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNaomi - We're truly sorry that our Color Kiss was difficulty and messy to use. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
RootsReviewed Color: Dark Brunette I don’t like this mascara like applicator, product is a bit stiff. And the paint on the outside of the tube is flaking off and messy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Too stickyReviewed Color: Blonde #BL40 This product does the job but I wish it was easier to wash out. Had to do 2 deep shampoos to remove it before coloring my hair. After 1 shampoo I could still feel residues in my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - We're truly sorry that our Color Kiss was so difficult to wash out. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
MessyReviewed Color: Copper This doesn't work for me. It doesn't blend in properly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarian - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Copper #CP30). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Works okay for temp fixReviewed Color: Medium Brunette I would like to try the color spray. Is it something you will be getting in soon? This stuff dont stay like I woukd want it to and it drys and clumps kinda. It keeps telling me you have no stock on the spray and id love to try it? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMisty - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Medium Brown #BR40). We're always looking to improve our service and products, and truly value everything our clients say. Keep an eye on your inbox for more details. |
MaybeReviewed Color: Lightest Copper Maybe for someone else, it was totally the wrong color for me! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGracie - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Lightest Copper). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Couldn't get this to wash out of my hairReviewed Color: Medium Brunette Followed the directions and it looked nice, but when I tried to wash it out, the color shampooed out, but left a nasty residue behind that would not wash out of my hair for days. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - We're truly sorry that you had some difficulty when washing out our Color Kiss. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Good brushReviewed Color: Dark Blonde But it all gets mucky in your hair. Powder and sprays work better. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsB W. - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Root touch-upReviewed Color: Darkest Brunette/Black It went on nicely but washed out sooner than I thought it would. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDora - We're truly sorry that our Color Kiss (Black) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not badReviewed Color: Light Brown #BR30 At first it looks pretty good, but when it dries it flakes badly. So for me. that means wear dark clothes only so the flakes don't show too much. How do you explain dark flakes on light clothing? Not dandruff. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsOceanwaves - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Temporary Root Touch-upReviewed Color: Blonde #BL40 Didn't work for me to well but it is better than things I purchased in the store. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not worth itReviewed Color: Copper Very sticky on your hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTara - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Copper #CP30). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
OK! Definitely temporary.Reviewed Color: Dark Brunette Wasn't really crazy about the brush. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsC A B - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Brown #BR50). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Practically mascaraReviewed Color: Dark Auburn This is exactly as if I put mascara on my hair. It is too thick and clumpy, does not blend well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGretchen - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark Red #RD50). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
temporary root touch-upReviewed Color: Light Brown #BR30 I cannot apply it properly. Probably I do not know how to do it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFatima - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Light Brown #BR30). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
makes hair feel stiff and unnaturalReviewed Color: Blonde #BL40 It doesn't really apply well - and not easy to apply either. Plus, my hair feels like broom bristles after it's on - still and unnatural. Ended up throwing it out after the 2nd time I used it. And it's a shame, too, as your color doesn't hold as long as it did when I first started using it. It's gone from 8 wks coverage to maybe 4, if I'm lucky. And it always goes gray at my temples maybe 3 wks after using it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEileen - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Blonde #BL40). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Root TouchUpReviewed Color: Dark Auburn Didn’t care for product. It was like putting mascara in hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichaele - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Dark red #RD50). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not my favoriteReviewed Color: Medium Warm Brown #WM40 This one is like putting mascara in my hair. Not too crazy about it. Maybe okay to hide grays before taking an important picture! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarguerite - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Kiss (Medium Warm Brown #WM40). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
root touch upReviewed Color: Dark Blonde I don't particularly like the application wand but the color worked for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShelley - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
feel on the hair after applicationReviewed Color: Blonde #BL40 I do not like the sticky/greasy feel left on my hair. I washed it 3 times in the shower and it is still in my hair! Not happy at all. I need to know how to get it out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRhea - We're truly sorry that our Color Kiss (Blonde #BL40) did not provide the feel you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |