|
Color Set
|
66,489 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Not greatThe end product was an ash brown, not what I was expecting. It may due to the fact I had gone grey for a few years and this was the first color. I’ve ordered from salon in the past and have been very pleased. I ordered a tint rinse to get me through to the next color, I am hopeful the next time will be great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJacqueline - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Too darkEither I’m getting more white hair or something, but the color is too dark on me and makes me look bleached out in skin tone now. My husband noticed it first, so that means something. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosRuth - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not cover graySorry but was not impressed. The color didn’t cover my few grays I have. Also I got a root touch up color that isn’t the same color as the first color. So now I have to go get my hair fixed. Very disappointing. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJennifer P. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Totally wrong colorThis was, I think, my 3rd attempt with esalon color. The first kits were used following exact instructions and there was no color change from before coloring to after. No gray cover up, no noticeable before to after color change. This time I switched out the 20 volume developer for 10 volume and there was color change all right. A totally different color which I'm sure will be blamed on the developer switch. There was no strawberry in this strawberry blonde and a medium almost ashy blonde was the result. It was a shocking color change when I went into work the next day. I was looking for a light shade of strawberry blonde to cover my graying temples. I will not be using esalon again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCarol Y. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Poor colorThis color was the worst ever.... my hair was two tone 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCara D. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Total coverageAlthough this coloured all my hair and greys it took my hair back to its natural colour medium brown and I lost all the purple/ plum I had before. I tried the purple tint wash to add tones but it didn’t work . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosWe apologize for missing the mark and not being able to meet your Color expectations. Our Color Experts have been in contact via email and will be happy to assist in this process. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. |
Hair colorThe hair color I use is not a dark enough black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAmanda C. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great in a pinch if you want to save moneyThis product is not as good as a salon, for me. I can see where it might be for others, but my hair is extremely fine and fragile. The color this product gives is wonderful, but it leaves my hair dry and brittle. No amount of conditioning seems to help and I have to wait for it to grow out before I can use it again or I fear my hair would break off. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKaren - We truly appreciate your feedback, and truly appreciate you reaching out to let us know about your concern. Please, check your inbox, we've emailed you to discuss this matter further. We value every client, and look forward to providing you with a product that will better suit your needs! |
Bad blendHalf of my head looks good. The bottom looks washed out 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLisa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color fried my hairI have used products a few times getting progressively darker. This time I again asked for a shade darker and followed the instructions exactly. My hair ended up a shade lighter and is extremely dry and brittle. I was previously very happy with the colors but now I will not be using again . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosOlivia - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |